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Eventbrite? Or Eventbust? Thoughts on BlizzCon 2014 Tickets

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Bullsh*t.

Horrible.

Complete clusterf*ck.

Those are some of the words on Twitter used to describe the ticket purchasing process this year for BlizzCon 2014.

First of all, congratulations to everyone that managed to secure and score tickets for this year’s BlizzCon! I managed to get some for myself and Conquest will be returning in full force again with some new faces (and old).

What exactly was different about this year versus previous years?

The Old System

Historically, Blizzard has done a fairly good job managing ticket purchases. You had to keep refreshing the page, select your order, and you’d get thrown into a queue. There would be an indicator that showed you what place in line you were. If you were 1356th in line and there were 10000 tickets available, you knew you were locked in for a ticket. Once the indicator reached zero, that meant all the tickets were spoken for and had been sold. There were no more left in the system.

The New System

This year, Blizzard opted for something different. They decided to use Eventbrite instead. A few of my guildies had used Eventbrite before and mentioned that the system itself had crashed during smaller events and concerts (with a capacity of 2000 seats). BlizzCon hitting the 20000 ticket mark made me wonder if Eventbrite could even handle the expected load.

My guild has done this annually now. We had a thread set up to coordinate who was able to buy tickets, what their maximum purchasing capability was, and who needed tickets. We were all on Mumble when the tickets went live and I hit refresh, selected four, and was thrown into their waiting room. Some of my guildies were faster on the draw than I was and managed to proceed right to the checkout page. I had given up hope. I figured if I was in the waiting room, there was no way I’d be able to get tickets. But I had no visual indicator as to how many tickets were remaining so I stayed on there.

Minutes later, I was thrown out of the queue and informed that the event had sold out and that there were no more tickets available.

Ugh.

My first year of not getting my own BlizzCon ticket. There goes my streak.

Or so I thought.

Resigned and frustrated, I kept slamming my F5 key just because. Then I noticed my page had changed. The sold out notice was gone. Tickets were available again. Perplexed, I decided to go for it. Changed my ticket quantity to 3. Was told that it wasn’t available, but I could buy them in singles. Said screw it, selected 1 ticket and was thrown into the checkout page again. By this point, all but 4 people in guild had tickets that were spoken for. 3 of us managed to check out in time and get order confirmations on our tickets.

The last guy was still stuck and wasn’t able to get his either as it had thrown him another sold out error.

On a hunch, he was smart enough and decided to wait a few more minutes before trying again. Sure enough, 24 minutes after the first wave of tickets had been released, he managed to purchase a single ticket for himself. Everyone who had signed on and committed to a ticket managed to get one.

Weird right? What the heck happened?

Based on what I saw and my conversations with others, tickets were held on the checkout page by people purchasing them. If people did not finalize their purchase or if their check out process timed out after 8 minutes, those tickets would then be released back available for purchase.

However, the rest of us in line had been thrown out and we would not have known about it. Why would it tell us that tickets are sold out if they weren’t actually sold out?

I felt that was absolute ludicrosity. Way preferred the old system. At least I knew for sure that I had a chance. And at least I knew that once the supply bar was empty, it was literally empty. I understand that the system this year had the unintentional side effect where people could show up late and purchase a ticket 20 minutes later. Neat in a way, but not exactly fair for the people who started the F5 refresh spam on the dot.

How can this be solved?

Easy. Put in something that the previous BlizzCon pages had: A bar that shows how many tickets are remaining. Calculate it based on actual tickets confirmed and sold. I think that’d go a long way towards placating many interested players.

Oh and don’t actually throw people out of the queue.

Why They Switched

Good question. Why did Blizzard switch?

One reason why we’re using Eventbrite is because there is a quick and easy system to help us monitor purchases and be able to take tickets back from scalpers/bots.

Source

BlizzCon is notorious for having a huge number of people trying to sell and scalp tickets. Listings appeared on Ebay weeks before the actual BlizzCon ticket sale. I’m not sure about the countermeasures or the success rate of trying to stop and minimize the effect of scalpers, but I loaded up Ebay and decided to search it up:

blizzcon-ebay-2014

Maybe it’ll get shut down? Who knows?

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Active Mana Regeneration: Not a Fan

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Edit: This feature has since been removed from Warlords.

Have you seen the latest news for healers? They took away our Hymn of Hopes, our Innervates, and stuff.

Actually, they gave Innervate back. Have a gander at the latest section from the patch notes:

Active Mana Regeneration (New)

Another part of the changes to healing is providing a way for them to better manage their mana. There are ways to spend more mana for more healing but, we’re also adding methods for healers to trade extra time or healing or more mana to use later in a fight when they really need it.

Druid

  • Innervate has been redesigned to now have a 2-second cast time with no cooldown, and causes the Druid to gain 2.5% of maximum mana every 4 seconds for 8 seconds.  Spending any mana on a healing spell will cancel this effect.

Monk

  • Crackling Jade Lightning‘s channel duration has been reduced to 4 seconds.
  • Stance of the Wise Serpent now also causes Crackling Jade Lightning to cost no mana, and restore 2% of the Monk’s maximum mana if the ability is channeled for its full duration.

Paladin

  • Divine Plea has been redesigned to be instant cast with no cooldown, and consume 3 Holy Power to immediately regain 7% of maximum mana.

Priest

  • Atonement is no longer triggered by Penance.
  • Penance now also refunds 1.1% of the Priest’s maximum mana each time it deals damage.
  • Chakra: Chastise in addition to existing effects, now also causes Smite and Holy Fire to restore 0.75% of maximum mana each time they are cast instead of costing mana.

Shaman

  • Telluric Currents is now a passive ability for Restoration Shaman and causes Lightning Bolt to restore 1.25% of maximum mana each time it is cast instead of costing mana.
  • Glyph of Telluric Currents: This glyph has been removed.

Huge, yes? Our combat regeneration has evolved quite a long way. During vanilla, we had to work with the 5 second rule: Stop doing anything for 5 seconds to unleash the full power of our mana regen. Then we went to a model where classes had different abilities to use on cooldown (while other classes just didn’t have to worry about mana at all). More changes are being worked with now to shake things up.

What happened to Druids?

I can see Druids are understandably upset with how Innervate’s going to work now. It was originally supposed to be removed but now it’s back. Are Druids really supposed to just sit there for 8 seconds and not do anything while Innervate does what it does? Any healing spells automatically interrupt it. But if you cast your damage spells, you’re negating the damage you’re regenerating.

Doesn’t make sense.

Unless you consider that Wrath isn’t going to cost you any mana.

Now you’ve got something to do while you wait for Innervate to gas you up. Spam that Wrath! But know that you can always cut Innervate off at anytime with a healing spell. Useful for those unexpected emergencies that tend to flare up during raid combat.

What happened to Priests?

Out of all them, the Priest mana abilities are the most interesting. And I say that not because I’m a Priest. I’m just that biased. Because Priests are the master class.

I’m a little concerned about the Penance one. It’s normally used on cooldown for me. There’s almost always someone that can benefit from a fast burst heal. So to use that on a hostile target instead of a friendly is concerning. Can’t quite place my finger on the why.

The Holy Priest side of things is going to be even more engaging. Now I have to actually bind a key to the Chakra: Chastise stance specifically. Priests will need to really get used to Chakra dancing. There were times through this expansion you can get away with being a little lazy and be in the non-optimal Chakra. But with the removal of Hymn of Hope, you have to pay attention and ensure you’re in the right stance or else you’re not going to have any mana left to do anything.

What’s this mean for healers overall?

Much of the regen mechanics are designed to give healers key decisions to make. Do I continue to burn through my mana reserves? Or should I take a moment now and risk raid integrity and regenerate mana? If you’re not already communicating with your other healers now, you need to start. Practice with mana potions or something. Raids in Warlords will typically be rocking 4 to 5 healers at most. If a Resto Druid needs to stop healing for a bit, the rest of the healers need to know. That’s 20% to 25% less healing power during those brief seconds. It helps to know the encounters inside and out. When are the less stressful parts of the encounter? When is the most stressful part? At what stage should I ensure I have a sufficient amount of mana reserves remaining? Not sure how tightly tuned the next raid instances will be, but you’re going to have to practice doing some DPS.

I’m going to miss just relying on Hymn of Hope and Shadowfiend. As if we didn’t have enough to do already. Didn’t exactly sign up to DPS. I just want to stare at health bars and do what I do best: Heal players, not spend part of my time DPSing because I have to.

Eh, I have no doubt I’ll probably change my mind later when I can give the game a spin. Until then, I’ll just keep on griping.

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5 Killer Priest Changes Coming in Warlords

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Good gravy, so many new changes coming with the alpha notes! Instead of going through all of them, I’m just going to summarize my favourites. You can turn to BlizzPro later in the week for a more in-depth analysis.

Atonement nerfs

Don’t tell me you didn’t see this coming. For almost the entire expansion, Discipline Priests were considered top tier and a virtual must have in progression focused guilds. It wasn’t so much the temporarily healing buff from Evangelism, but the Archangel ratios which made us a force to be reckoned.

Let’s deal damage with any of our main DPS nukes. On top of that, a portion of the damage done is going to also heal. Oh and it’s a smart heal!

In a way, I’m disappointed that it’s lowered but I can’t help but think it’ll help equalize the state of healing classes a little more. At the very least, maybe it’ll lower Discipline representation some and allow us Holy Priest guys back into the fray as a better alternative. There was nothing really wrong with Holy (well, there was but we’ll cover that in a moment), but Holy just wasn’t quite as well sought after.

That’ll be different in the future largely because of…

Chakra changes

Remember when Chakra came into play? It was almost two expansions ago during the start of Cataclysm. It essentially functioned as a stance for Holy Priests. Certain spells would become stronger depending on which Chakra you had active and you’d gain access to a Holy Word spell that corresponded with that stance. It was intended to provide flexibility and allow Priests to select the role they were going to perform in a raid: Single target healing or multi-target healing.

If you were in a Chakra stance and wanted to do something outside of the benefit, your spells wouldn’t make quite as an impact. The alpha notes said it quite clearly: The buff from being in a certain Chakra “felt like a penalty for being in the wrong Chakra, rather than a bonus for being in the right Chakra”.

Chakra: Sanctuary provided a strong buff to Prayer of Healing which was great when I was covering groups but it was lousy if I needed to spot heal the tank for a few moments. Lowering the bonuses attained in Serenity and Sanctuary are a start. Saying “I’m only losing 10% of a healing boost instead of a 25% bonus” is much more reassuring. Instead, Holy Word: Serenity and Sanctuary are receiving more of a healing bonus. I suspect our normal baseline spells will be adjusted and balanced accordingly.

Removal of Mana Hymn

Gone.

Just like that.

How else am I supposed to get my mana back? One of our healing utilities is out the window as a victim of Blizzard’s crackdown on ability bloat. Now they’ve promised that mana regeneration rates and spirit will be monitored to offset the loss of Hymn of Hope. Now I’m really at the mercy of my own healing spells. I can’t heal full throttle and rely on Mana Hymn to provide me with a cushion anymore. I’m going to miss it.

New glyphs

To be more specific, I’m giddy with Glyph of Restored Faith. It can be used as an escape or a closer or if I just want to get next to someone. Maybe it isn’t that killer, but I really do like the fun I can get with this. I can pull myself out of harms way if I’m caught standing in a fire! It’s like a pseudo defensive cooldown!

Level 100 talents

You can find the new talents at the recently updated WoW Head calculator. I liked that old talent with Void Shift where you could use it as many times as you wanted but I guess that one was tossed.

Now there’s healing talents when you reach level 100 like Words of Mending. Every healing or absorb spell generates a stack of Word of Mending. Hit 5 stacks, cast a free Prayer of Mending! Worried about Prayer of Mending overriding itself? A minor change was introduced where Prayer of Mending from multiple Priests are able to be applied on the same target. Not only that, one Priest can have multiple applications of Prayer of Mending on more than one target!

I mean, yo dawg! I heard you like Prayer of Mending! So I put a Words of Mending on your Prayer of Mending so you can Prayer of Mending while you Prayer of Mending!

Holy Priests gain access to another talent called Clarity of Purpose. It replaces Prayer of Healing with a new spell called Clarity of Purpose. We know that smart healing spells are getting dumber. But if healing spells were given an IQ, I’m certain Clarity of Purpose would take home the smartest heal ever award. It’ll heal players within 10 yards of your target. Not only that, it splits the heal so that weaker players receive more of the healing pie.

Now that’s legit!

This is going to be a fun beta testing period. Warlords needs to come soon! I’ll do my best to keep track of any pertinent Priest changes and updates as we progress through the development stages of the expansion.

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The Edge: April Fool’s, Mythic Rosters, and Shaking up Dungeons

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httpv://www.youtube.com/watch?v=3uwUv187Cdw

Several weeks ago, I joined BlizzPro’s The Edge videocast team as a third co-host on their show. I still receive questions from readers asking about the Matticast. This was one way for me to return to the casting circuit. We’ll be talking about news (at least, only the pertinent ones). Along the way, we’ll offer what we can about classes, skills, and raids.

In the last episode, we discussed cross-realm raiding and preparing your guild for Warlords. This week’s episode 14, the crew takes a closer look at the different factors that go into planning your roster for Mythic. Meanwhile, faux patch notes kept us entertained for the day with nods and inside jokes along with pop culture references. Sadly, I think I only got half the references.

  • 3:35: April Fool’s recap
  • 10:42: Mythic roster considerations
  • 21:00: Heroic dungeons

I’ll add some additional thoughts about building a Mythic roster in a future post. This is the first expansion where I’ve had to really whip out my whiteboard and really think ahead about the roles each player will have going into an expansion. I wasn’t in such a position when we transitioned from Vanilla Warcraft to Burning Crusade (and going from the 40 man to the 25 man). I can only imagine what it was like for GMs in those positions who had to make the tough call of picking 15 out of 40 players to release.

Sean wanted to take a page inspired from Diablo. Why not have loot drops completely randomized in a limited pool? But I don’t think anything can be done that can really entice me to jump back into heroic dungeons when I’m well already into raiding. Let’s face it, the first week or two of a new expansion, I’ll be dungeon diving repeatedly to get my priest at a level where he can adequately compete for raiding and then never going back again.

If there’s a system mechanic that increases character progression in addition to raiding, I’m going to be annoyed. Raids should be the ultimate way to progress a character’s power (excluding PvP). Dungeons just aren’t my thing and I hope we don’t have to run them to get some kind of currency or items that augment our gear. Just isn’t necessary. In my mind, you should be running heroic dungeons because:

  1. You want to get started for entry level raiding.
  2. Certain vanity rewards like pets or mounts (or challenge mode gear).
  3. An activity you enjoy with a smaller group of people.
  4. You need the 3000 valor points for the legendary cloak on your 4th alt.

Look, if you like dungeons and stuff, power to you. I’m just not a fan. I can’t think of anything they can do to really encourage me to go back in after I’ve had a taste of raids. There’s a finite amount of time I spend playing WoW per week and I don’t want to split up my time being forced to do something I don’t want to do for the sake of maximizing my character’s power.

They can’t exactly utilize the mechanics from Diablo’s adventure and bounty modes. You’re controlling a character with 6 abilities in that game. All areas of a map are randomly generated. All the loot stats and features are also randomly generated. In Warcraft, you’re playing your toon which has all these attacks and cooldowns. All the heroics are on a set layout. Lastly, each dungeon has it’s own set of loot rewards from each boss. Does WoW need anymore RNG? Right now, I know that if I wanted a weapon, I could run a certain boss in a specific heroic over and over again until I attained it. Chance says that if I do it enough times, eventually the dice roll will go in my favor*. At least I’d know what I can do increase the odds. With completely random loot tables, it wouldn’t matter what I did. I’d have a roughly equal chance no matter which boss I came to.

*In practice, I have the worst luck.

What about you? Are you a dungeon runner? What drives you to propel your characters through 5 mans? What would you like to see to improve your experience within them?

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How Guilds Make 800k Gold Selling Boss Kills

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The news that cross-realms are allowing players to raid on other servers on both normal and heroic mode is a god-send! Players are no longer restricted to paying server transfer fees in order to raid. Cross-faction raiding isn’t going to be a thing anytime soon (and I doubt it ever will), but at least players can now raid across servers. This is a great way for a prospective player to “try” a new raiding guild before they commit to transferring. It’s great for guilds like mine to help fill out a raid in case we’re short players by using a service like Open Raid.

Another benefit? You can start selling guild runs and kills. It’s also known as “guild boosting”.

There’s a market out there for players who want the normal mode achievement. There’s players who want the gear that your guild has been routinely sharding week after week. People might scoff and laugh, but there’s always going to be a buyer. People want the loot, the achievements, and the mounts but aren’t necessarily able to commit the time required to a proper raiding guild. Just keep in mind that gold and loot still can’t be traded on non-connected realms so they’d have to transfer a character with gold plus the items that are the rough equivalent to the price negotiated upon. I’ve seen some players willing to transfer an alt and then boosting their main.

Want to make it even easier? Make sure the alt is the GM of their own guild. Last I checked, guild bank transfer limits were at 1 million gold. The character needs to meet the requirements though.

How does one go about it?

I’d strongly suggest doing this with a 25 man raiding team. I imagine it’s significantly harder to carry a person on 10.

Step 1: Discuss it with your guild

I’m using the word “discuss” in a loose term. It should be pretty easy to sell your guild on the idea. Remind them that that funds coming in are going to guild repairs and to the next expansion (recipes, crafting materials, enchants, etc). Will your participating raid members obtain a small cut? If you’ve already made that decision to sell runs, let the guild know. Any dissenters can be silenced with sound reasoning. If they still disagree, well that’s ultimately up to you to decide. No one has to participate if they don’t want to.

We’ll get to the actual agreements in a moment.

Step 2: Advertise it

You can sell something but if no one knows about it, you’re not going to be able to make any gold. No one’s going to come to a run they don’t know about! Hit up trade chat and see if anyone local is interested in the kills. Failing that, see if anyone on Open Raid is willing to go. Advertise on your server’s forums! They’ll ask you for a price and that’s going to fluctuate greatly based on things like your server progression, what they’re entitled to, what bosses are going down, and so forth.

If you have a guild website, consider creating a page dedicated to this information. Make sure you include the important stuff like the price and what they get. Include who they should message about it. Throw in the dates and times if you know it for a fact. If loot prices are different, specify that too.

In fact, some guilds have websites with full pages dedicated to just selling runs.

That’s where the next step comes into play…

Step 3: Settle on the terms and price

Are clients paying for just a Garrosh kill? Do they want a specific item? Do they want all items? Are they expecting a full clear? Heroic boss kills? All of those factor into. Speak to your client and figure out what they want. It seems the going rate for a straight up Garrosh kill with whatever loot they want is 15k.

A full heroic 14/14 run with loot, achievements, and the mount went for upwards of 800k gold.
A full heroic clear with just the achievements and no loot went for 300k.
Heroic gear: 20k Heroic Warforged: 30k
Heroic weapons: 35k
Heroic Warforged weapons: 80k.

Naturally the going rate of this stuff is going to be influenced by demand and the progression capabilities of your server.

Figure out and set your guild prices for:

  • Loot (Both normal and warforged)
  • Achievements
  • Mounts
  • Titles

Talk to your client and figure out exactly what they want and what they’re paying for. Once you have that step figured out…

Step 4: Arrange payment

Take a deposit.

Some guilds ask for non-refundable 15% up front. Other guilds ask for 50%. Consider cutting a deal on the price if the run is scheduled to occur on the day of. Again, this obviously isn’t going to work if the player is on a cross realm since they can’t trade gold but if they’re willing to transfer servers on an alt, take that into consideration. I find that the more well-known a guild is, the higher the deposit they can command. Reputation seems to play a big part. Guilds that routinely top the kills race ask for a higher deposit because they don’t want to be ripped off. Buyers can rest easily knowing that these are guilds who are also quite serious and skilled at what they do.

Step 5: The logistics

This up to the raid leader to decide. Which player is going to sit? Is the client going to attempt to participate and contribute? It might just be easier for them to die immediately and AFK lest they accidentally mess up the kill. This is where the client can pay up the rest of the fee associated with the run.

Does all this sound ridiculous? Unrealistic? Who’d pay that much gold for this stuff? Y’know, there’s over 7 million subscribers. There’s going to be a select few who are willing to buy their way to the top.

Last minute reminder: There is an absolute ton of risk involved in these kinds of transactions. There’s no guarantee the guild can carry a person from start to finish. There’s no guarantee a person is able and willing to pony up the rest of the mentioned fee. Either party can get ripped off at any time. If something doesn’t sound right, walk away. I doubt Blizzard GMs will be able to assist with this type of stuff if someone gets scammed or ripped off.

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