It came from the PUG: Tanks but no tanks.

The life of a healer in Cataclysm is new, exciting, and often times terrifying. The new expansion does something quite well, it makes healing really really hard. Since hitting level 85, I quickly geared up for healing and DPS just in case a guild group had a DPS slot available. Guild groups have been an absolute delight. Coordinating CC, figuring out new mechanics, and having a blast in new content and trying for achievements. Random groups however have been, to be honest here, full of suck.

This is mostly due not to the new healing mechanics, but to the new requirements in CC management and smart tanking. Over the course of the last week, I have queued for random heroics as a healer at least three times a day. This endeavor has met with slightly less mixed results than I would have anticipated. In the vast majority of cases the tank has been the problem. Not waiting for CC assignments or for the CC to go off. Breaking CC early, or to be perfectly honest here, pulling like a jack-ass. Now what I mean by this is that the tank is either pulling multiple groups, not waiting for the healer to have mana, not conserving mitigation cooldowns for when they are needed and generally ignoring any sort of logic or strategic approach. This is what I like to call the “Wrath Tanking Mentality”, which will be referred to from this point on in the post as WTM.

What is WTM you may be asking. Well, it’s the idea that heroics are stupidly easy, and require no forward thinking. That as soon as you reach maximum level, you are ENTITLED to the loot contained therein, and the actual running of the dungeon is merely a formality. This honestly wasn’t a problem the first few days as Blizzard instituted a gear requirement before even allowing people to queue randomly for the dungeons, but as players figured out how to raise their GS early the queues began to get worse and worse. In Wrath it wasn’t uncommon for a healer to just say “go ahead and pull 1/2 of the zone, I’ll be just fine.” or some variation therein. Honestly as a fresh 80 running heroics, very few reports of having difficulty healing existed. In Cataclysm though, it’s all about conserving mana, using the right heal for the job, and having a group that avoids all unnecessary damage while following CC assignments. As a healer you may have experienced this, but WTM is very very strong right now. I fear that the learning curve may actually be too steep for some people. I fear this, because inevitably what these people do is cry the loudest for dungeons to be nerfed, and they are very very quick to blame healers. Let me share with you some lovely examples from this week.

Day 1 of heroic ready healer

Throne of Tides: First boss

The tank was a warrior with LESS hit-points than my healer. My healer clocks in at 106k health right now, the tank only had 105k This was red flag number 1. I would have vote kicked him on the spot for that, but he had a voting block with two other guildies with him. We make it to the first boss through all the trash and it feels like a miracle. The tank seems to be made of paper, until I inspect them and see they are still wearing some ilvl 251 gear mixed in with sub-par greens. How this person got into the instance is a mystery to me at the time, but I go along with it. After all I’m a shaman and made of infinite win right? The first boss has a couple abilities that will tax a healer, and outright kill a stupid DPS. One of these abilities is a geyser that she casts beneath a player. You have ample time to move out of it, but if you don’t it will deal enough damage that it will one shot you. Funny thing here is, the first time she casts it even after being warned what it was, the tank does NOT move out of it and dies. That’s right folks, the tank. His comment “You suck healer you should have healed me through that.” I calmly explain that it is an instant kill and he needs to move off of it, and luckily one of his guildies backs me up on this. He drops the matter. The boss also has a phase where she summons three adds, two casters and a melee. The mage polymorphs one caster and I hex the other, which is pretty much standard operating procedure at this point. The tank, tags ALL three adds breaking the polymorph and the hex. The tank proceeds to die, and I am promptly vote-kicked from the group. Clearly both wipes were my fault. I write it off, tack myself to a guild group and a call it a night.

Day 2 of heroic ready healer

Halls of Origination: First Pull

The tank was much better off than the first one. Also a warrior he had a considerably larger health total, and his gear looked to be on par for heroic content. I was feeling optimistic about this run right until the first pull. This pull consists of five mobs that all do many different things. Usually the group marks 2-3 for CC and burns down the two biggest threats fast while pulling out of line of sight. The tank for this run however, rushed blindly in. No CC went out, and we had none besides my hex that could withstand damage so it was a wipe. Second attempt, someone in the group explains what we need to do, and this time we get our CC’s off . The tank however goes rushing in and dies a fiery death as he runs out of my healing range. Third attempt, the tank rushes in, and drops group as soon as everything is angry with us. Right gear, wrong mentality. I do some random heroics with guildies, call it a night.

Day 3 of heroic ready healer

Grim Batol: First boss

Interestingly enough, I got in this one as DPS. I forgot to uncheck DPS from the previous night’s heroic runs with the guild. We get to the first boss easy enough, I explain the fight on heroic and we engage. The healer, a holy priest, is doing a kick ass job and things are going great. Umbriss kicks into high gear and smears the tank pretty good. We wipe, go back in, tank drops group. We get a second tank and the same thing happens. I ask if he’s saving mitigation cooldowns (which I already know the answer to thanks to oRA3) and the only response I get is that the tank drops group. We get a third tank and the same thing happens. oRA3 in all cases shows me that the tank is just blowing tanking cooldowns at odd times. Times when healing isn’t tight and damage is manageable. This bothers me quite a bit and after three more failed tanks all doing the same exact thing I just call it a night and go to bed.

This continues on for what seems like many, many days. Now, not every experience was bad and there was some shinning hope here.

Day 5 of heroic ready healer

Heroic Deadmines

This was the first time that the group was all from random servers and guilds. No repeats of anything. The composition was a druid tank, me healing, a hunter a mage and a warlock for DPS. A lot of viable CC in this group, and best of all, they all listened. We worked together through the whole instance. For every one of us it was the first time setting foot in it since the change. We looked up encounters, made up our own strategies and fought all the way to the end. The druid was an amazing tank watching my mana closely and knowing when it was safe to pull and when it was time to sit back and take a break. Honestly I was impressed with the way the group was communicating without voice chat and getting along. Through normal conversation I find out that the group is made up entirely of players from the vanilla days who used to raid 40 man content. This is new and exciting to me as recently I’ve been running with “wrath babies” so it was good to reminisce about the good old days. We get to the end, figure out the cookie fight without looking it up, earn a few achievements and then begin the VanCleef event. I call it an event because, well, it is very much so an event and not a boss fight (coincidently, Kudos to you on this one Blizzard, A plus all the way on this fight). We get through a few wipes and then we realize it’s already 5 am and we just can’t keep going anymore. We drop group, but it was seriously the best healing experience I’ve had so far in a heroic, and one that hasn’t been replicated yet.

Long journey, but here’s the short of it. Healing is much harder than it was before. Most healers in my experience are making the transition pretty well thanks to the strong healing community feeding information into the media. Tanking and smart DPS is an entirely different story now. I don’t say this a lot, but right now the fail boat has a lot of passengers. I know there will always be a string of bad runs, or players that haven’t been keeping up on every change, but it feels as though we really do have a lot of players behind the curve.

Is the tanking learning curve too steep? Is WTM too strong after having used it for two years? What experiences have you had as a healer in the LFG system? Have you encountered the WTM a

That’s it for now, I’m going to head back in to the LFD tool with my head up and my mana potions stacked high. I’ll be sure to bring you back some awesome, and awful stories. Until next time, happy healing and may your mana be plentiful.

Shaman healing so far in Cataclysm

I’ve been spending as much time as I can in the Cataclysm beta, and trying to maximize as much of my time as possible healing. I mean, after all that’s what I get paid for right?

You may be asking yourself what this song has to do with this post? Honestly a lot of folks think that shaman healing has gone down hill and have thrown their hands up and walked away. Some of these folks just think healing in general come Cataclysm will be so broken it wont even be worth it. I’m here to assuage at least the shaman portion of that fear.

Mana and triage

For as long as shaman have been healing we’ve been a bit of a mana battery. Between our passive regen and our spells and abilities that are geared towards doing nothing but giving us mana back. The problem is that with Wrath most healers were mana batteries. Rarely running out of mana means you can heal almost perpetually through the vast majority of non hard-mode encounters.

This makes for very boring healing, and that is something that the developers have been trying to tackle for a long time now. With the reduction of mana, and the increase in the cost of several of our healing spells, it forces us to triage our heals and essentially move away from mothering a group. Most people have seen this as a fault of the new healing model. I, however, find it incredibly liberating. Granted shaman have fared better than most other classes in this regard because  we are technically the healing model for cataclysm (or so the blues tell us). We’ve been given the tools to heal effectively, and balanced to a point where we don’t over power every encounter and actively have to pay attention and manage healing spell choices. I don’t run OOM unless people are doing very, very stupid things and I’m forced to compensate (a la a mage hugging a dragon cause he though it was cute and needed a hug).

Right now if you yell at someone to not “stand in the bad” a lot of the time they will simply ignore you since healers can just dump heals on them and get through the vast majority of effects out there. If you’ve done any PUGing before you’ll have found it at least once. That hunter that doesn’t want to get out of the fire so he can squeeze off a couple more shots to up their DPS while you dump heals on them. They expect it, and if they don’t get it you are instantly a “bad healer”.

I’ve talked about this on several of my wow.com articles lately, but there is an emphasis on personal accountability. Even if you have the mana to heal someone, they may still die. Pardon my french for a minute here, but bad shit really is bad and players should avoid it at all costs. This includes Tanks and Healers. Doing the dungeon finder in the beta has gotten to a point where players know now they have to manage their own health a little bit, and the curve has gone from nightmare healing to perfectly manageable. If the changes stand and force healers to triage the heals, it will force a shift in the perception of healers. Not saying there wont be players who yell at the healer when they die (those jerks will always exist, sadly) but I think most people will come to stop expecting you to be the only one responsible for their health.

The impression that I get

Overall, healing on the shaman in the beta has been some of the most fun I’ve had to date. I absolutely love having to pick which heal is best for the situation and love the fact that not EVERYTHING is about Chain Heal or stacking pure haste. Honestly I think shaman have the perfect number of healing tools to work with in any given fight. Every new ability compliments each other, old abilities have been given just enough of a tweak to make them interesting. Overall it feels fresh, new and exciting.

I don’t feel over powered, but I do feel capable. I don’t feel like there is anything I can’t do without a little hard work. I still get a twinge at certain bosses in the 5 mans, knowing what they can do and looking at a group composition planning my heals for which ability. It’s exciting and I feel like a tactician rather than a small child playing whack-a-mole at the local carnival being swindled out of my $2. I mean I’ll always be a healer, but it feels like I’m falling in love with it all over again. There’s excitement and consequence and every death isn’t all just on me. I know that priests and shaman have fared better than paladin and druid healers so far, but I think in the end it will balance out and everyone will have as much fun as I do right now.

In conclusion, at least for shaman, the world is not ending. The sky is not falling, and ultimately we’ll be better off in the end it seems. GO TEAM SPIRIT FINGERS!

So I’m going to spend my weekend healing 5-mans and recording videos, anything specific you guys want to see from the beta? I’ll do what I can to provide!

Until next time, Happy Healing!

Another Battle Rez?

In my morning perusal of MMO-Champion, I came across a Blue Post from our friendly neighborhood crab (AKA Ghostcrawler) about the mandatory nature of Shamans. You can read the whole post if you like, since there are some compelling arguments on both sides.  However, I want to draw your attention to one specific part that caught my eye:

For now, in Cataclysm, we are just sharing even more of the buffs and debuffs across a wide gamut, especially very powerful ones like Bloodlust and Battle Rez,….

Say what now?!! We can all agree that Rebirth is a very nice ability to have in progression fights. It’s the only ability to bring someone else back to life in the middle of combat. Sure, Shamans have Reincarnation, but Rebirth allows any class to return to the land of the living.

Even our beloved Goblin Jumper Cables XL lack the ability to rez in combat.

Another Battle Rez?! What an awesome addition, if you ask me. Especially if the intent is to make 10man raids more appealing. There won’t be a need to stack druids on harder fights where a lot of people are “off’ed”. Take a look at a couple other skills that are being shared:

Who is going to get it, though? The new class abilities show no sign of another in-combat resurrection, even amongst non-healing classes. Will it be something that can be learned like the Jumper Cables? Or will it be assigned to one specific class? With the latest tweaks to Guild Perks, we can’t expect it to be one of those. Blizzard doesn’t want those to be game-changing abilities.

So, who do you think it will be?

Email: Elder.Thespius@gmail.com | Twitter: @Thespius

Cataclysm: The updated healing UI

Spoiler warning (As if the title didn’t give it away)

Check out the updated default healing UI. Yes, this is the default UI. As in, the interface you get without any customization whatsoever. I queued randomly into Blackrock Caverns (took a while, but I managed to get in).

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What you see right now is actually the raid frames, not the party frames. I didn’t switch to party frames yet (I prefer my raid UI for everything and this is as close as I can get to it). First thing you’ll see is that the top left of each player has a little role icon.

Never again will I ever see the question “Who are the tanks?”

At least, I hope.

And yes, the red frame highlight shows who currently has aggro.

Yellow frame shows who I currently have selected. You can also move the frames around. I haven’t found out how to lock it in place yet.

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Now we’ve got some more action going on here. The healing combat text hasn’t changed much. My personal Renews appear on the bottom right. Haven’t shielded anyone yet.

If you look carefully at our tank, you can see a Frostbolt icon on the bottom left. I almost missed it. Things like debuffs that can be removed need to be made a lot more noticeable.

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Green bar shows approximate incoming heal amount.  I don’t know if that’s before or after any type of Mortal Strike debuffs or healing buffs.

That’s it for shots since I’m too busy trying to keep the group alive (Prayer of Healing was the next spell cast, believe me).

Then we wipe because I cast Guardian Spirit on the wrong Pally when some Ogres and stuff wander into us.

EDIT – Back in. Here’s more:

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Something that needs to improve on is the dispelling interface. It’s really hard to notice. You have to mouse over it in order to see what type of debuff it is. In the shot below, you can see a little red skull icon on the top right denoting a disease. The actual disease icon is then on the bottom left where you can mouse over and see what it actually is.

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I think a better solution would be to fill the entire player frame with the appropriate dispel color which states what type of debuff it is.

For example, if I get  hit with a Frostbolt, my background color could fill with a gradient blue which overrides my normal class color of white. That would make it extremely obvious I have a debuff. The actual debuff icon could still be on the bottom left.

Definitely very cool though.

Thoughts? If this continues to get developed and streamlined further, I might not have to use custom raid frames anymore.