It came from the PUG: Tanks but no tanks.

The life of a healer in Cataclysm is new, exciting, and often times terrifying. The new expansion does something quite well, it makes healing really really hard. Since hitting level 85, I quickly geared up for healing and DPS just in case a guild group had a DPS slot available. Guild groups have been an absolute delight. Coordinating CC, figuring out new mechanics, and having a blast in new content and trying for achievements. Random groups however have been, to be honest here, full of suck.

This is mostly due not to the new healing mechanics, but to the new requirements in CC management and smart tanking. Over the course of the last week, I have queued for random heroics as a healer at least three times a day. This endeavor has met with slightly less mixed results than I would have anticipated. In the vast majority of cases the tank has been the problem. Not waiting for CC assignments or for the CC to go off. Breaking CC early, or to be perfectly honest here, pulling like a jack-ass. Now what I mean by this is that the tank is either pulling multiple groups, not waiting for the healer to have mana, not conserving mitigation cooldowns for when they are needed and generally ignoring any sort of logic or strategic approach. This is what I like to call the “Wrath Tanking Mentality”, which will be referred to from this point on in the post as WTM.

What is WTM you may be asking. Well, it’s the idea that heroics are stupidly easy, and require no forward thinking. That as soon as you reach maximum level, you are ENTITLED to the loot contained therein, and the actual running of the dungeon is merely a formality. This honestly wasn’t a problem the first few days as Blizzard instituted a gear requirement before even allowing people to queue randomly for the dungeons, but as players figured out how to raise their GS early the queues began to get worse and worse. In Wrath it wasn’t uncommon for a healer to just say “go ahead and pull 1/2 of the zone, I’ll be just fine.” or some variation therein. Honestly as a fresh 80 running heroics, very few reports of having difficulty healing existed. In Cataclysm though, it’s all about conserving mana, using the right heal for the job, and having a group that avoids all unnecessary damage while following CC assignments. As a healer you may have experienced this, but WTM is very very strong right now. I fear that the learning curve may actually be too steep for some people. I fear this, because inevitably what these people do is cry the loudest for dungeons to be nerfed, and they are very very quick to blame healers. Let me share with you some lovely examples from this week.

Day 1 of heroic ready healer

Throne of Tides: First boss

The tank was a warrior with LESS hit-points than my healer. My healer clocks in at 106k health right now, the tank only had 105k This was red flag number 1. I would have vote kicked him on the spot for that, but he had a voting block with two other guildies with him. We make it to the first boss through all the trash and it feels like a miracle. The tank seems to be made of paper, until I inspect them and see they are still wearing some ilvl 251 gear mixed in with sub-par greens. How this person got into the instance is a mystery to me at the time, but I go along with it. After all I’m a shaman and made of infinite win right? The first boss has a couple abilities that will tax a healer, and outright kill a stupid DPS. One of these abilities is a geyser that she casts beneath a player. You have ample time to move out of it, but if you don’t it will deal enough damage that it will one shot you. Funny thing here is, the first time she casts it even after being warned what it was, the tank does NOT move out of it and dies. That’s right folks, the tank. His comment “You suck healer you should have healed me through that.” I calmly explain that it is an instant kill and he needs to move off of it, and luckily one of his guildies backs me up on this. He drops the matter. The boss also has a phase where she summons three adds, two casters and a melee. The mage polymorphs one caster and I hex the other, which is pretty much standard operating procedure at this point. The tank, tags ALL three adds breaking the polymorph and the hex. The tank proceeds to die, and I am promptly vote-kicked from the group. Clearly both wipes were my fault. I write it off, tack myself to a guild group and a call it a night.

Day 2 of heroic ready healer

Halls of Origination: First Pull

The tank was much better off than the first one. Also a warrior he had a considerably larger health total, and his gear looked to be on par for heroic content. I was feeling optimistic about this run right until the first pull. This pull consists of five mobs that all do many different things. Usually the group marks 2-3 for CC and burns down the two biggest threats fast while pulling out of line of sight. The tank for this run however, rushed blindly in. No CC went out, and we had none besides my hex that could withstand damage so it was a wipe. Second attempt, someone in the group explains what we need to do, and this time we get our CC’s off . The tank however goes rushing in and dies a fiery death as he runs out of my healing range. Third attempt, the tank rushes in, and drops group as soon as everything is angry with us. Right gear, wrong mentality. I do some random heroics with guildies, call it a night.

Day 3 of heroic ready healer

Grim Batol: First boss

Interestingly enough, I got in this one as DPS. I forgot to uncheck DPS from the previous night’s heroic runs with the guild. We get to the first boss easy enough, I explain the fight on heroic and we engage. The healer, a holy priest, is doing a kick ass job and things are going great. Umbriss kicks into high gear and smears the tank pretty good. We wipe, go back in, tank drops group. We get a second tank and the same thing happens. I ask if he’s saving mitigation cooldowns (which I already know the answer to thanks to oRA3) and the only response I get is that the tank drops group. We get a third tank and the same thing happens. oRA3 in all cases shows me that the tank is just blowing tanking cooldowns at odd times. Times when healing isn’t tight and damage is manageable. This bothers me quite a bit and after three more failed tanks all doing the same exact thing I just call it a night and go to bed.

This continues on for what seems like many, many days. Now, not every experience was bad and there was some shinning hope here.

Day 5 of heroic ready healer

Heroic Deadmines

This was the first time that the group was all from random servers and guilds. No repeats of anything. The composition was a druid tank, me healing, a hunter a mage and a warlock for DPS. A lot of viable CC in this group, and best of all, they all listened. We worked together through the whole instance. For every one of us it was the first time setting foot in it since the change. We looked up encounters, made up our own strategies and fought all the way to the end. The druid was an amazing tank watching my mana closely and knowing when it was safe to pull and when it was time to sit back and take a break. Honestly I was impressed with the way the group was communicating without voice chat and getting along. Through normal conversation I find out that the group is made up entirely of players from the vanilla days who used to raid 40 man content. This is new and exciting to me as recently I’ve been running with “wrath babies” so it was good to reminisce about the good old days. We get to the end, figure out the cookie fight without looking it up, earn a few achievements and then begin the VanCleef event. I call it an event because, well, it is very much so an event and not a boss fight (coincidently, Kudos to you on this one Blizzard, A plus all the way on this fight). We get through a few wipes and then we realize it’s already 5 am and we just can’t keep going anymore. We drop group, but it was seriously the best healing experience I’ve had so far in a heroic, and one that hasn’t been replicated yet.

Long journey, but here’s the short of it. Healing is much harder than it was before. Most healers in my experience are making the transition pretty well thanks to the strong healing community feeding information into the media. Tanking and smart DPS is an entirely different story now. I don’t say this a lot, but right now the fail boat has a lot of passengers. I know there will always be a string of bad runs, or players that haven’t been keeping up on every change, but it feels as though we really do have a lot of players behind the curve.

Is the tanking learning curve too steep? Is WTM too strong after having used it for two years? What experiences have you had as a healer in the LFG system? Have you encountered the WTM a

That’s it for now, I’m going to head back in to the LFD tool with my head up and my mana potions stacked high. I’ll be sure to bring you back some awesome, and awful stories. Until next time, happy healing and may your mana be plentiful.

Special Delivery: Roundup Of This Week’s Best WoW Posts

Time for a look at the week that’s passed, before Wrath passes and we’re all sat waiting for the servers to come up or freezing our branches off in queues on Monday night. Ayup, this is the last roundup I’ll be doing before Cataclysm hits and while this week’s posts are all really interesting reads and useful for the coming Cataclysm, I’ve got a twinge of sadness. Everything will be a bit different come this time next week when the long wait’s over and I’m posting a roundup of blog posts talking about a new world.

Mind you, that’s what I’ll be doing over at MMO Melting Pot from the moment Cataclysm hits and people can tear themselves away from playing long enough to write. So come next weekend I’ll be used to the new, excitable blog posts about people doing rather than planning. Y’know, actually going out there and slaying them thar fish people/dragons/unfortunate critters caught in AoE. And then I can send you on to the ones more healery, more leaderish, more guild related.

This week’s bound to be an exciting time. But before we get there, have a read of last week’s healing and guild related blog posts. And talking of healing – don’t forget: if you want to join the new World of Matticus podcast, today is the last day for applications. C’mon, join us… we don’t bite.

  • Cataclysm Faction Rewards For Priests – this one kind of does what it says on the tin, but let me clarify a bit. Oestrus is guest posting at Ecclesiastical Discipline and has narrowed down the Cataclysm factions to the top three most useful to grind for your holy priesties out there. In each of her top three she goes into detail about the items you can pick up and why they’d be worth it. Great post, I wish there were more like it popping up for other classes/roles.
  • Be Prepared / Looking At Pre Raid Gear – two different posts from two excellent bloggers catering for the resto druids among us. Both Angelya and Rank4HealingTouch. The first post is Angelya’s: her guide is an extensive list of options to up for every slot including weapon slots. She’s given the items stat weightings for how useful they are and included the stat formula she’s based the list on. Looks like a great resource. Same can be said of the one from Rank4HealingTouch, though he says his post is a direct repasting of Elitist Jerks’ recommendations. This list has less options on it, which might suit indecisive folk (like me!)
  • Comparison of Healing Spells – this is a really interesting read given that we’re just going in to new content. Jasyla’s been looking in to how many spells each healing class has and has presented her findings in a combination of easily referenced tables followed by written analysis of each section. She’s gone through single target spells, AoE heals, cooldowns and extras. I’ve played all the healing classes and always wondered at the sheer amount of baggage my priest had to carry around with him in comparison to my druid, so Jasyla’s curiosity here is something I can really relate to.
  • Paladin Raid Healing – Porkchop (great name, right?) has an argument for paladins being just as capable in the raid healing department in any other class – especially come Cataclysm. He covers the holy paladin toolkit from hands to the shiny new AoE holy paladin spells and gives examples of how they can be used. Being completely honest here, holy paladin is my least played healer class so I’d be really interested to know if you agree with Porkchop or are inspired by his enthusiasm to the role. I’m not saying he’s wrong, I just don’t know as I lack the expertise for this class – what do you think?
  • The Hybrid’s Dilemma – Vidyala’s guild is preparing for Cataclysm and some of their members are changing characters for raiding. That includes Vidyala, who’s changing from a hybrid-capable druid to a single focus mage. She’s thought long and hard about it and recounts tales from her Wrath raiding experience of how being a hybrid has affected both her group and her own playing fun. She discusses with us why she’s made the choice to move away from the flexibility of being a hybrid character and is comfortable with that – great read.
  • Reunited With My Holy Half – Shintar over at Priest With A Cause disliked what happened to holy in the Big Spec Changes in patch 4.0 a few weeks ago. But since 4.0.3a hit and along with it some extra tweaks to the holy spec, she’s been looking at holy priesting again. And she’s found she quite likes how things are balanced now. She takes us through the major holy priest abilities as they are post-4.0.3a, talking about why she likes them and how they sync together. She also gives a sample spec right at the end which might be good reference for any priests out there.
  • Int regen mechanics – Velidra over at Emberstorm has been drawn towards healers recently and has some musings on how intellect will play out for healer classes. He’s mostly looking ahead at Cataclysm based on what we know already but for anyone who’s not sure on what intellect does or how mana regeneration will work, this is a great introduction to the new concepts. His look at intellect as a healer stat is particularly clear – he also lists each of the ways that healing classes will be able to regen mana and has a brief analysis of how strong each class is in this respect.

There we go. Pre-Cataclysm roundups… that’s the last one. ONWARD, to our first ever Cataclysm-live roundup – I’m expecting the blogosphere to be full of juicy posts next week, so check back. I’ll be letting you know where and what those posts are so you’ve got somethiing to do in your offline time, or even in your in-flight times. I’ll even have a new header picture by then!

Meanwhile, what do you think – what sort of posts are you hoping to see ASAP in the blogosphere? Theory on a particular class, gearing lists for a particular spec? Folks recounting their adventures of a class you’ve not yet got round to playing?

A Must-Read for the Cataclysm Player

Needless to say, I’ve been enjoying a nice little break from WoW before Cataclysm. Spent time with family for Turkey Day, beat Mass Effect (never played it before), and I’ve been looking forward to the new expansion for the WoW TCG–not for the loot card but to actually enjoy the game.

I came across a great post on the MMO-Champion forums which let me reminisce about my original post here when I was still a guest. I’ve tried to focus a majority of my blogging on how everyone can help each other. The name of the guild I’m in is Team Sport, and that’s what I believe this game is. Hence, when I read the forum post by Daetur, I felt like a proud father. Not because I had any direct impact on him/her but because it goes along with everything that I believe this game should and could be. Instead of making a small link to it in the midst of this text… I’m going to make sure you don’t miss this:

DAETUR’S CATACLYSM FORUM POST

Daetur discusses what each player (Tank, Healer, DPS) can do to ensure the success of any dungeon or raid. He takes the stance that many of us have gotten “complacent” in WotLK with regard to raiding and dungeons. Through my experience, I have to say I agree. We’ve come to expect AoE’ing down 3 packs of mobs, healing through debuffs, and risking death to get a few more casts in. According to Daetur, we’re in for a rude awakening. I’m excited! A few things he mentions:

  • CC is key. We are going to need to CC mobs, and avoid breaking them at all costs.
  • Defensive cooldowns are key all around. Tanks, Healers, and DPS are going to need their cooldowns to help stay alive.
  • Healers need to manage their mana, since it’s now at a premium and no longer infinite.

I can’t help but feel like the whole thing meant to make the job of the healer’s more manageable. Well, it’s true. The goal of any fight is to kill them before they kill you. We may be able to burst to high hell, but if we can’t stay alive doing it, then what’s the point? I’m already bracing myself for the backlash of the “uninformed”: “L2Heal noob.” We no longer live in a world of invincibility. Everyone is reponsible for helping everyone else stay alive and do their job easier.

Remember, I only lightly summarized the forum post by Daetur. I implore you to please read the entire post. You may not disagree, and all of it may not be pertinent to you, but you’ll know what everyone is up against in Cataclysm. Help each other out.

Playing Holy at Level 85

It’s slightly different playing Holy at 85 compared to 80.

As a Holy Priest, do not get yourself locked into the idea of sticking to a set rotation.  For DPS players, a rotation is often necessary as it helps them maximize their DPS output (usually). Being a healer though, you need to be both proactive and reactive. You must balance healing incoming damage with your available mana. I’m going to use a new term in this post called “the hit”.

Now what is “the hit”? In general terms, “the hit” is an ability or spell by a boss which deals enough damage which might kill players if they’re not healed up in the next few seconds. For example, Dragon Breaths are “the hit”. Any really massive explosion can be considered “the hit”. Fusion Punch is an example of a tank about to be the victim of “the hit”. It must be a severe enough blow to almost cause you to crap your pants.

So treat this post as a set of guidelines that will help you with your priority: Keeping players alive.

On the tank

Your primary spells are going to be Heal, Flash Heal and Greater Heal. Heal is going to be your go-to spell in most cases. For Chakra, you’ll want to enter the Serenity state. Once you cast a Renew, continue to refresh it with Heal. Don’t dish out Power Word: Shield as often if there’s a Disc Priest in that raid group. Should your tank experience “the hit”, immediately start with a Power Word: Shield (you might be in a 5-man or something). Follow it up with a Prayer of Mending. Then a Renew. And chain cast either Flash Heal (if said tank is ridiculously low health) or Heal.

2-3 players

There are going to be situations where the tank takes a steady stream of damage followed by another player or two taking “the hit” to their health. In most cases, the 2 players hit won’t be hit again for some time. Give the tank as big a buffer as possible (Usually a Shield and a Renew). Renew will extend the life span of the tank before it falls low. Switching to the health of the non-tanks, let loose a Renew on them. If you feel uneasy, follow it up with a quick Flash Heal. My casts involve a Renew on both wounded non-tanks. Flash Heal gets them out of imminent danger. Renew keeps ticking on them (and should force their health to get there).

Warning: May not work for players who stand in melee cleave range. Stronger tactics, like shouting at them, may be necessary.

4-5 players

It’s essentially the same plan except you want to have the Serenity Chakra active (and preferably not used until the 4+ players have taken a hit). If you’re expecting “the hit”, then it doesn’t matter who you cast Prayer of Mending on as “the hit” is going to strike everyone (which means a 100% chance to shuffle to a different player). After “the hit”, place a Holy Word: Serenity on top of your (hopefully stacked) group. Personally, I prefer to follow up by dropping Circle of Healing on the group and then one or two Prayer of Healing casts should be enough to get them high enough on health.

However, if you think you have time, the alternative is to Prayer of Healing the group and then Renew them all. That takes about 5 seconds.

I know mana’s a big issue right now, but I want to stress the concept of time awareness to healers. Many player deaths I’ve seen in the past could’ve easily been prevented had healers not been stingy with mana. I include myself in that category.

5+ players

This is where true triage (which is pronounced tree-age) begins.

After “the hit”, cue up a Chakra followed by Prayer of Healing. Let’s get that Echo of Light working right away. At this point, you can either go for the AoE heal burn and continue to chain combinations of Prayer of Healing, Sanctuary and Holy Nova (thereby tanking your mana) or become an efficient and selective healing machine.

I would actually recommend option 1 if you believe the boss is going to die sometime soon (like 10% left or something, just go all in).

Option 2 is going to require additional on-the-fly thinking and prioritizing. As strange as it sounds, I don’t approach it from the standpoint of who needs healing. I take the opposite approach and think who doesn’t need healing. Just use process of elimination and heal backwards.

  • Are there Ice Blocked Mages or Bubbled Paladins? If yes, skip them.
  • Are there players who are under imminent threat like being chased by an orange goo or affected by some kind of debuff which ticks their health? If no, skip them and heal the threatened players first.
  • Are there players who are above 50% health? If yes, skip them.
  • Are ranged players at high risk of another AoE attack? If no, skip them.
  • Are melee players at high risk of another AoE attack? If no, skip them.
  • Are tanks at really low health and your assigned tank healers dad? Heal them to safe levels.

You may need to interchange the 3rd and 4th option depending on the encounter. As I’m healing, I like to remove players off the priority list based on their ability to survive (maybe I see a Pain Suppression up on them, or an incoming heal on that player). You eliminate the players who are safe in your mind and get to the players who could die soon. At that point, it’s just pick one. If you wait too long, they could all die.

Participating in 10-man raids is a great eye opener for everyone. I had to readjust and refine my priorities slightly.

Actually, use a Divine Hymn first. That should solve the first salvo. Then you’ll need to think on your feet for the next set.

I’m going to tack this post on the side and periodically update it with other common healing situations as they arise. Remember, treat it as a set of guidelines. Stay flexible in your choice and don’t overthink your healing. Just heal already.

Bored? Try Lore!

We’ve still got a pain-stakingly long two weeks (roughly) until Cataclysm drops. 4.0.3a will bring a wealth of opportunities to see the new zones and play with the race/combo changes, but how else is your time being spent?  Here’s what I’ve seen a lot of in Trade Chat:

Player1: What’s going on in SW?

Player2: Pre-Cata Event

Player1: What do you do for it?

Player3: It’s 5 quests and that’s it.

Player1: What do you get for it?

Player4: Nothing.

Player1: Lame.

Now that the new Elemental Invasion is underway, I saw a lot of this:

Player1: What’s going on in IF?

Player2: Elemental Invasion for Pre-Cata

Player1: Grr… I can’t do anything here right now.

Player3: You have to kill the elementals and rescue civilians.

Player1: What do I get for it?

Player4: ilevel 251 epics from some dungeons.

Player1: Awesome!

I gotta say, this makes me sad. I’m well aware of the addictive nature of seeing a shiny new purple epic show up in your inventory, but the complete shunning of anything potentially entertaining in the game baffles me. Of course, not everyone is going to like every little nuance in the game. Blizzard has tried to do a thorough job of making the game diverse enough for everyone. In the 4 years I’ve been playing WoW, I think they’ve done a bang-up job, too.

Give your eyes some exercise!

I’ll be the first to admit that throughout most of my WoW career I read only the objectives, then looked to QuestHelper (or the new WoW version) to guide me on my way. I paid no attention to the text or lore of the quests.

Wrath of the Lich King changed that for me. In Burning Crusade, I didn’t have any passion to see Illidan dead. Yeah, I knew he was the last boss, but I didn’t harbour a pure hatred for him. Arthas was a different story. The way we saw Arthas throughout this latest expansion instilled a desire to annihilate him when Icecrown Citadel was opened. We got to play as him, we were taunted by him, and we were at times aligned with him. In short, we became invested in the story and its outcome.

When Cataclysm was announced, I immediately started to thirst for knowledge. Who was Deathwing? How did he get to be so horrible? Why is he so mad? What other forces might we fight against? My first homework was to check out WoWpedia for an overview. It gave me a decent amount, but not enough. I then decided to go to the books. Christie Golden’s The Shattering is a quick and easy read. I tore through it in a day. There are other books that give you more history on Deathwing and the Dragon/Demon Soul, and it’s on my nightstand as I write this.

Also, I took the time to read the quests in the pre-Cataclysm event. Following the Doomsayers, visiting the Twilight Hammer’s camp, seeing the image of Cho’gall, all driving me further towards my passion of seeing Deathwing dead. Not for “epic lewtz”, but just to see the antagonist dead.

What can I do to get involved?

  • Take time to read the quests. They’re 2 paragraphs at most, and take no more than 30 seconds to read.
  • Check out WoWpedia. Search for Deathwing and get “click-happy”. I found myself on so many different wikis learning about the characters we’re spending the next ~2 years with. (The combination of Thrall and Magni Bronzebeard made me decide to race change my Shaman to Dwarf)
  • Read some of the novels! Across the board, people have recommended Lord of the Clans as a great place to start. From there, if you’re gearing up for Cataclysm, read The Shattering right after. Both are quick reads and really enjoyable (though I have issues with some of Golden’s writing choices).

Think of it this way: Why do people get so involved in movies and TV shows? It’s because we get invested in them. We learn to love the protagonists and hate that antagonists. Maybe it’s the other way around! Either way, you become attached to the characters in the story. The same exists with video games. Some of the best video games out there have compelling storylines with deep characters. WoW, in my opinion, is no different. I look at my playtime as “living through a story.”

I know that in Cataclysm, I’ll be trying to get my main up as fast as possible, while using an alt to actually read the quests along the way. I want Deathwing’s head on a platter, including his metal chinny-CHIN-CHIN!!