Raiding: It’s a Team Sport

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This is a guest post by Thespius.

If there’s one thing I enjoy, it’s actually having fun playing WoW. I wasn’t around for "Vanilla WoW", but I am a 3 year veteran of the game. WoW is my hobby. I take it seriously, but it’s still the place I go to "escape". I’ve been in leveling guilds, raiding guilds (hardcore and casual), PvP guilds, and guilds with friends. When it comes to raids/groups, I’ve learned one thing that I bring with me at all times:

"How do you make the best party? Simple. Bring friends."

I don’t mean only invite the exclusives (guildies, RL friends, etc). It’s called the WoW Community right? How does one become a "friend"?

I tend to gravitate towards people that are positive and contribute to the group/raid’s success, not take away from it and hurt morale. Anyone that’s been in a raid knows how much smoother it runs when everyone has a positive, goal-oriented mindset.

Yes, this can be tough through wipe-fests or newer players in the mix, but there are numerous ways to contribute to keeping morale and spirits high: Attitude, Willingness to learn/help, and Courtesy among them. If everyone involved puts in that little extra effort, it keeps the fun alive.

Attitude

Don’t sweat the small stuff. Don’t cry over spilt milk. Don’t get pissed if you wipe. This has caused me to stop raiding with a group more than anything. Most of us aren’t in the "uber-leet" guilds and are going to have problems along the line of progression. The best way to always handle it, in my opinion, is to shrug it off:

"We lingered a little too long before starting Phase Two of Mimiron. It’s all good. Keep at it, and we’ll get it next time." (In my mind, even the top guilds could perform even better if everyone focused more optimistically than pessimistically.)

How do you make sure you’re making the best effort you can? Take the time to do it right the first time. The easiest way to waste time and boss attempts is to rush through them. Mark your targets, /readycheck, communicate. Our paladin tank (an ex-Army Ranger) always reminds us: "Slow is smooth. Smooth is fast. Fast is deadly." Truer words were never spoken. Be focused, but not rushed.

Once you get that in place, HAVE FUN! It’s a game. We all play it to enjoy it. I love joking around in raids–as long as it doesn’t distract from the raid itself. Keep in mind, however, that not everyone may share your brand of humor/sarcasm. Pay attention to the reactions of others and be mindful of possibly "crossing the line". If you want the raid to continue to go well, avoid making comments that can make it go sour really quickly. I know I’m a stronger healer when I’m having fun.

Negativity is going to breed more negativity. Even an optimist like myself is going to fall victim to it. It’s easier to make 5 people mad than 2 people happy. I actively take up that challenge to keep the raid’s spirits up. That’s my "hard mode" – Get through the raid night without people getting up in arms. I tend to call myself the "Guild Politician." I try to keep everyone happy. I’m a healer in game, and a healer by nature.

Willingness to Learn/Help

We all had our first toon. Mine was a Human Warlock (the original "Thespius"). I stepped into the world of Northshire Abbey and had NO idea what a spell was, or Intellect, or even that I would eventually battle with Talents. After playing this game for 3 years, I’m still learning new things every day. I personally love how this game is constantly evolving. New mechanics introduced, new thoughts shared. In this, I know I’m not perfect.

Avoid elitism. Be confident, but not pompous. I think when it comes to healing, I’m pretty confident. Am I the best? No. Do I think I’ll ever be the best? No. Do I strive to BE the best? Of course. I do that by staying open-minded, listening to those around me, and paying attention to the online healing community.

If I encounter someone who seems to be struggling with kill order, or threat, or healing "rotations", I could choose one of two ways to proceed:

  1. [Party]: HAHA!!! THIS N00B DOESN’T USE RENEW!! HAHAHAHAHA WHAT A LOSER!!
  2. [Whisper]: Hey, I noticed you don’t utilize Renew a lot. Is there a reason why you chose to do that?

I hope everyone can see that the second option allows room to suggest a change rather than belittling the person for not knowing. Who knows? Their reasoning may be solid, and may open your eyes to a different style that you can build on. I hope that others would exercise the same kindness if I’m having trouble with something. Remember, optomism over pessimism.

Courtesy

This is where you can make a raid stronger or label yourself as "selfish". A chain is only as good as its weakest link, right? We’ll start with the basics:

Make sure you’re not going to have to go AFK a bunch of times. Obviously extenuating circumstances arise (family, roommates, etc.). Ready to go means a stock of snacks/drinks and an empty bladder. We’ve all been there.

If you do have to go AFK, make sure you have clear communication with the raid leader that you’re gone. Raid Leaders, make sure you’re paying attention (or delegating that responsibility) to chat/vent to see who needs a momentary break. If you MUST go AFK, try to save it for a good downtime in raid. If the whole raid is going to take 5 minutes, go restock your supplies and empty the bladder, even if you don’t NEED to. Get back as soon as you can, and make sure people know you’re back.

If you must leave for the rest of the night, give as much notice as you can. This allows the Raid Leader to decide how to proceed. If you consistently bail at the last moment, it’s likely you won’t be asked back. It also puts undue stress on the raid, dampening the mood. Remember, easier to promote negativity than positivity.

However, I try to be most considerate about loot/upgrades. I serve as my own loot council. If there’s someone in the group (yes, even a PUG) that could use the gear more than I could, I’ll gladly pass to them. That gesture is usually a huge comfort to people, and promotes the Team environment I’m trying to build. In our raids, we give PUGs equal shot at gear. In doing this, we’ve created a great little niche of people to pull from when we need subs. We’ve also gained a few new guild members because of it.

Throughout all of this, our guild and its members have the reputation of being the best to run with. Why?

  • Our attitude is positive and team-oriented. We’re out for everyone to succeed, not just the individual. It makes every run fun and memorable.
  • We take a proactive approach to helping those that need it. We don’t belittle people for not being familiar with a certain aspect of the game. It allows for people to be honest about not knowing something, or being open to suggestion.
  • We exercise courtesy with everyone we play with. People know that they’re not going to get "screwed over" in a Team Sport run. Anyone that contributes to the run’s success should be rewarded.

Just mind the bad apples in the game, because they are out there. Keep your heads up.

Guild Talent Point Wishlist

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The guild talent point system is an upcoming feature in Cataclysm that will allow guilds to invest points into certain special abilities. It’s the same idea when it comes to our individual classes. The only difference is the fact that guild talents will either give your guild some cool abilities or passive perks.

So Blizzard! My birthday is coming up shortly in another week and 2 days. I know you’re hard at work on Cataclysm and Icecrown. One of the biggest features I’m waiting for is the new upcoming Guild talent point system.

I’m aware you’ve included example talents like extra gold on mobs, reduced repair costs, mass resurrect and the ability to summon everyone to a certain point. I’m no game designer and I doubt I’ll ever make a good one. As a guildmaster, I have my own wishlist of guild talents I’d like to see. If you have time, I’d very much appreciate it if you could look it over. I don’t expect you to use any of them but I hope something on my list might inspire your talent designers.

  • Cauldron of Enlightenment: Alchemists are able to create a Cauldron of Enlightenment which is able to produce 25 Flasks of Enlightenment. Flask increases your highest individual stat by 40. (Remember, this is when spell power and mp5 and such gets compressed down to base stats).
  • Bug out: Immediately renders a player immune to fires on the ground… by teleporting them out of the instance, removing them from raid, and from guild.
  • Overdrive: Haste of all members in raid increased by 25%. Does not stack with Heroism or Bloodlust. Causes Exhaustion. Only usable by the Guild Leader.
  • Skilled Negotiator: All faction discounts increased by an additional 5%.
  • Asylum: The 10 yard radius around you is instantly converted into a sanctuary. You cannot attack opposite faction members and opposite faction members cannot attack you. Lasts 30 seconds. Not usable in PvP.
  • Let’s be pals: Reputation gains increased by 5/10/15% (Okay, that’s too much. I guess a realistic number would be 2/4/6%)
  • Slavedriver: All crafting professions create items 10/20/30% faster.

What about you, the rest of my readers? What type of guild talents would you like to see? Remember, the rule is that you cannot include any ability that could aversely affect PvE or PvP. So no class damage modifiers. I only included the pseudo-heroism for guilds that might not have a Shaman.

What Aldo Raine Can Teach You About Raid Leading

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What on earth could you learn about killer raiding and leadership from a ridiculously accented, revenge-based officer coming out of Maynardville, Tennessee? Answer: Quite a bit! If you haven’t watched Inglourious Basterds yet, I’d strongly recommend watching the movie.

The Lieutenant puts together a team of eight soldiers to go behind enemy lines and do nothing but kill German Nazis. Aspiring raid leaders would do well to pay keen attention to Aldo the Apache’s style.

What exactly does he do?

Ability to identify talent

Aldo has a keen eye when it comes to evaluating people with certain skills. When he hears of someone who’s in a tough jam that helps fulfill a need, Aldo will go out of his way to extend an invitation.

As leaders, always keep your eyes and ears open for players out there who may augment your guild in some fashion. If your guild is raiding, never turn down talent right away. Take a look at them and see if that player provides something that your guild could use.

Be direct

Don’t beat around the bush. It’s okay to pick words wisely. There’s better ways to tell someone that they need to improve other than they suck. But you have to be prepared to get straight to the point and not play passive-aggressive. Tell your players exactly what went wrong or where they messed up. After every wipe, I look through Recount and Obituary to find out the events that lead to our wipe and I’ll explain to everyone what happened. This way, we’re all on the same page for the next attempt and we can minimize the chance of that happening again.

Common sense

Sometimes it’s common for leaders to overthink the scenario. All you really need is some basic common sense. As Aldo says, “You don’t got to be Stonewall Jackson to know you don’t want to fight in a basement.” When it comes to strategy and tactics, examine the room you’re in. Take stock of the boss abilities and the players you have.

In the Faction Champions encounter, your raid doesn’t have much room for error. It’s different every time and it’s going to rely a lot on players. Leaders need to make the right call at the right time in terms of what’s the next target and who to lock down.

Push players hard

Either your raiders are going to sink or they will swim. Push and stress them to their limits. Now that summer is just about over, we’ve all but abandoned Ulduar and are setting the guild crosshairs on both Trial of the Grand Crusader hard modes for 10 and 25 man. We’re taking a “Survival of the Fittest” mentality when it comes to selecting personnel. Syd and the rest of the officer corps did an excellent job while I was away to recruit some extra players and now it’s their chance to show why they should remain. This means continuing the grind of raiding.

As Aldo says, “You know how to get to Carnegie Hall, don’tcha? Practice.”

Set expectations

On the first day Aldo meets his recruits, he makes his expectations and intentions absolutely clear. Leaders set the bar that everyone needs to reach. For raiders, lay down a rough DPS benchmark that they should be able to hit on test dummies or on certain bosses (Patchwerk or Ignis). It’s difficult to set benchmark for healers but I try to look at their potential healing throughput (like 2000+ healing per second on some fights, or their assignments get rotated to see if they can cope).

Right from the get go, every man under Aldo’s command owes him one hundred Nazi scalps.

… And he wants his scalps.

Is Applying to Multiple Guilds a Sin?

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Found this intriguing question on Twitter today that was directed to me. I’ll try to paraphrase it as best as I can.

”Is there anything wrong with players applying to multiple guilds?”

From my perspective, no. The way I see it, if I’m a guildless player who is looking to get involved with a raiding guild somewhere, I’d take the shotgun approach. I won’t get into why such a player should or shouldn’t apply to this type of guild. Let’s assume that I’ve done my homework and have answered the self-help questionnaire on the type or guild I want to be a part of. For example, I want to be in a raiding guild that’s just started Ulduar and is utilizing a DKP system that happens to only raid on Tuesdays, Wednesdays and Thursdays from a period between 6 PM – 12 AM.

Let’s say I hit the jackpot and there happens to be four guilds that fit the criteria.

From the applicant perspective

Why not? I want to raid. It doesn’t matter to me which guild I get into as they’re all pretty much the same. I’m flexible with my hours. I can raid from 7 – 11 PM for example. The time frame I listed above is the window that I am willing to commit myself to raiding. By applying to 4 different guilds, I get to maximize my chances. The odds are higher that at least one of them could use the role that I play.

From the guild perspective

It’s nice and flattering to hear from a player that they’ve looked only at your guild and want to be a part of it. They didn’t even consider any other option. What if the applicant doesn’t fit or if you don’t have room? It’s nice to know that the player has some other plans to fallback on. It kills me whenever I turn down a player sometimes. Some of them genuinely deserve good guilds to be a part of and wish to contribute to raids. Sometimes there’s just no space.

I’ve seen guilds who adopt this attitude that their guild is awesome. In fact, it is so damn awesome they can’t fathom why anyone who has applied to their guild also applied to other guilds. Clearly it’s an insult to such guilds. When a guild gets wind that an applicant also applied elsewhere, they just shoot them down. On one hand, it makes the process a little easier for the app as it does weed down the number of remaining guilds.

Cover your ass

When I applied to post secondary schools, I applied to no less than 3 institutions. Why? because I knew there was a very real chance that I would get rejected. It’s the same mentality when applying for jobs. Apply to many as you can and see who wants you. Then from there, you take the best possible offer.

There’s nothing wrong with the business sense. Don’t try and pull the loyalty card here either. The guild hasn’t accepted the applicant yet. There’s no incentive for them to be that loyal so early. When a player of outstanding calibre happens to apply (let’s say a player with Immortal or Champion of Ulduar or something), it’s up to the guild to change gears and sell themselves. The guild has to essentially put up a neon sign that says “JOIN US!” Ultimately, the decision is always going to belong to the applicant whether they accept or otherwise. If a guild truly wants that player, they’ll start talking and eventually extend an invite. If not, the guild will pass and one of the other guilds might consider the player.

It sure as heck saves a lot of time, too. Lots of guilds have response rates varying from hours to days to even weeks. If I were planning to raid, I’d apply to all the guilds at once. However, if there was one organization that I’d want to join, I’d make it known to them that they were my first pick. Would other guilds feel slighted? Well, probably. But if they needed the extra set of hands, they’d overlook that. If they didn’t, then the applicant would get turned down anyway regardless. It’s certainly faster than applying to one guild, waiting for a response, getting rejected, and then repeating it with a different guild over and over.

Applying to multiple guilds allows players to gauge the level of interest a guild has in their services. There’s nothing ethically wrong with that.

Image courtesy of woodsy

So You Think You Can Raid

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I caught the Vegas auditions last week for So You Think You Can Dance (and the results the next day). The judges can be so brutally honest sometimes. They possess a level of blunt truthfulness. Sometimes I wish I could be like that. As a guild master and a player, interaction and feedback is a daily occurrence.

Watching this weeks performance show (Bollywood was amazing, cha cha was really good and samba was just wow) and witnessing the judge comments reminded me that negative feedback does not always have to be harsh. It’s how you respond to it that matters.

Making the cut

This isn’t a post about getting through and making the guild (or raid). This is about the leadership perspective. We’re like judges. We evaluate and assess new recruits based on what we see. Sometimes we have to cut people. What sucks for us is that in a game that is dynamic and long lasting as this is the fact that evaluation is a constant.

When a guild recruits a player even as a trial, we do so hoping that the player meets or surpasses our expectations. When the challenges that a raid instance offers goes up (such as the gap from Naxxramas to Ulduar), there is an expectation that the player evolves and grows up in the same direction. Some players are able to do it admirably. Others just can’t. For whatever reason, they are not able to fulfill the level of technical skill that the encounter demands.

I especially want to direct this to struggling players who have been talked to by their leadership or fellow guildmates.

  • We’re not calling you dicks.
  • We’re not calling you morons.
  • We’re not calling you dipshits.
  • We’re not calling you assholes.
  • We’re not calling you humanity’s failures.

But we do recognize that you’re struggling. It would be disrespectful if that was simply swept under the rug and ignored. When you’re cut, it’s for a reason.

Why is it so difficult?

Cutting people from raids isn’t a feeling I take satisfaction from. It’s one of the worse things about this GM role. There’s something heartbreaking about telling a prepared raider that they’re not going to get the call up today. And at this point, I expect the whole this is just a game, stop taking it so seriously argument to crop up. Yeah, I understand it’s a game. But you’re still dealing with real people on the other end of it. It’s amazing how many people can lose sight of that. They’re not simple chess pieces on a board to be sacrificed on a whim.

It gets way harder when a person continues to be benched.

Is it the fact that the guild’s invested time and energy into getting them some gear to help out? No.

Is it because no one likes telling people they don’t get to go today? No.

Then what is it?

I’ve acted as a recruiter in no less than four different guilds. We watch new recruits and prospects. We try and carefully screen them as best we can.

What sucks for me personally is knowing that I spotted talent and potential in a player only to realize days or weeks later when they’re in our raids that I was completely wrong about them and their ability. No one likes to be wrong.

All the upper management types are scoffing. Understandable. They’re seasoned at the whole letting go thing. I’d probably be terrible as a manager or as HR. Heh, I’m still in my early 20s and you know that rule where everyone under 25 doesn’t know what they’re doing. I sure as heck don’t.

There is a limit

I hate to say it, but there’s a ceiling to the amount of effort that will be invested to help a player. Gear can only do so much.

Usually when a player is told that they need improvement and a strategy is devised to help them in that path, one of two things will happen.

Improvement: Player reads strategies, watches videos, talks with other players of that same class. Undergoes a noticeable level of change. Actually gets better and is able to respond to the challenges of raiding.

No improvement: Player reads strategies, watches videos, talks with other players. Does not improve at all. Level of skill stays stagnant. No signs of growth. Nothing happens. Doesn’t seem to care.

If a player improves, great! GM’s job or class officer or whoever’s it is is now complete! Mission accomplished! Congratulations! You helped Joe Mage get better!

But what about the alternative? What if they don’t?

You see, no amount of video watching, strat reading, image diagramming, peer discussion, or gearing up can make a player better. A player has to not only learn from what they’re absorbing but they have to act on it. I can watch any number of healing videos or read all the stuff on EJ’s. But if I don’t noticeably improve somehow, then there is no amount of anything in the world that can help. You have to find the way to battle through and prove that you can raid. If you can’t meet that threshold even with all the resources at your disposal, then there is nothing more that can be done. The onus is always going to be on the player to get better.

Not everyone can. Not every player is fit to raid. Hard mode is hard. Not every guild can successfully do it. I can’t arena for crap.

The next step after that is entirely up to you and your guild. Either they find a new role for you or you start shopping for a new guild or accept being permanently benched. I’ve had to reassign players before. They weren’t meeting the expectations that were set for them. Sometimes a change of scenery or position works wonders and they just so happen to fit in.

Negative feedback is hard to give. But it’s even harder to receive.