7 Tips for Creating the Perfect Guild Application Form

Application forms can be a little daunting for the first time guild leader. What’re the right questions to ask? What if it’s too long? What answers are considered “right”? Over at Enjin, I’ve written a quick guide on how to get started. Don’t expect your application form to be final. But I hope this’ll put you on the right track.

And yes, I am familiar that some organizations have done away with forms entirely. I also know that some players absolutely refuse to apply and scoff at guilds who suggest filling out a form. “I’m not applying for a job!”. They’re right, it’s not a job. I look at it more as a binding commitment.

Anyway, back to the tips. Here’s one that should be included.

Requirements overview

I’ve seen guilds place their entire policies and rules on the same page as the application. I don’t advise doing this. Place a link that leads to it and then include a summary list of all the important rules. Include only what players absolutely need. Some of the common ones I’ve seen are:

  • Working headset and microphone
  • Minimum gear standard for MMO guilds
  • Minimum kill to death ratio for FPS clans
  • Positive and forward-thinking attitude
  • A regular schedule of events (More on this below)

Read more on Enjin

GMs Talk: Things We Share, Things We Do Not

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<Apotheosis> must be sick of me whenever I pop into their mumble late at night. That’s Kurn’s guild. Every so often I like to drop in there and have a chat with another GM (who doubles as a blogger herself). Not too many of us around, I’m afraid. She doesn’t know this, but she plays a big part in making sure I remain grounded. When it comes to guild matters, there are certain unspoken rules even among the company of those similar to us. There are topics that we’ll talk about and others that we do not ever, ever discuss. It’s the equivalent of talking shop with others in the trade.

Stuff That’s Fair game

War stories

“And he’s slowly backing up pulling Arthas with him and then falls over the ledge! He just starts screaming over vent, Taunt! TAUNT! I fell off the ledge!”

Everyone loves a good war story. Hilarious events or tales of awesome heroics (that may or may not have been slightly embellished). It’s even funnier if it’s a player that both GMs are familiar with. Typically, whenever war stories are exchanged, there’s usually an important lesson that can be learned and applied. Both leaders walk away knowing more about how to avoid similar situations in the future. The exchange of knowledge means that only one of us would have to experience an event. We’ll then share it with our GM friends in the hopes that they can recognize the symptoms of a problem before it occurs.

In this case, like not tanking Lich King so close to an edge.

Policy

Anytime I’ve wanted to make sweeping policies that affected the guild or the raid, I’d try to consult with someone outside. I search for someone who’s familiar with a similar issue. Even better if the guild leader successfully implemented a policy in the first place. I also to try to get in touch with someone who wanted to put a policy in place but ultimately didn’t and listen to their point of view as well. An outside perspective can shed a spotlight on additional factors that weren’t taken under consideration. I listen to what worked well and what didn’t. Maybe some changes or adjustments were made after the fact to help smooth the transition over.

Speaking of which, I need a consult about whether or not I should implement a policy dictating that all raiders show up with pants worn at all times.

Strategy

This is another reason why I’ll consult with another GM. Sometimes we’ll run into a brick wall when we’re working on an encounter and I like to turn to other people outside who have done the boss. Oftentimes they can offer a little insight into a possible solution. Not everyone’s raid composition is exactly the same. But with strategy changes, you can usually account for that by getting a different class to try and do the same thing. Sometimes it’s a simple solution like moving the raid over slightly or altering the timing! Asking a “How did your guild handle this obstacle?” can sometimes lead to light bulb illuminating moments.

Evaluation techniques

Determining player performance is never going to go away in progression raiding guilds. We’re always looking for methods where we can excel and find tune the players under our raiding core. If a GM happens to be an expert at a class, it’s not a bad idea to pick their brain a bit and find out what they look for when gauging the effectiveness of players.

Stuff That’s Off limits

Current damaging drama

Any active, dramatic issues are kept off the table. I don’t like discussing things like ultimatums, problems or people just giving me a hard time without making certain things really vague. If the guild is going through a really rough time, a lid’s kept on it. However, if a problematic issue has been resolved and passed, I’ll classify it under the war stories category.

Exception: If it really does get to a breaking point, and every option had been considered, I’d probably shoot some ideas and get someone to play devil’s advocate and see if there’s a possible solution that was missed or we walkthrough scenarios of what would possibly happen. Sometimes it isn’t possible to do that within the guild.

Names

I tend to obscure names unless it’s someone well known to the community. If I’m describing a situation, I tend to go with the class or the role.

Example: I think Lodur’s moustache is compromising his ability to heal.  Or worst yet, he’s using the moustache to heal.

Applicants

I’ve had players who leave Conquest apply to guilds of other bloggers and vice versa. As a personal rule, I never bring them up at all. As far as I’m concerned, the business is always between the recruit and the guild they applied to. I don’t ever ask about their application nor would I ever meddle in any guild’s affairs. I have a hard enough time running my guild and it’s not my place nor interest to run someone else’s.

Exception: However, if the player who applied did something particularly heinous like break into the guild bank or exploited in game, I believe it’s the duty of the former GM to relay the necessary information and then let them deal with it how they see fit.

Code 21

We never, ever talk about code 21 unless it’s under extreme circumstances. Sorry guys, it’s a GM thing.

And there you have it folks! If you’ve ever wondered what goes in the GM’s lounge, I can assure you that there’s no plot to take over the world or to gkick everyone from the guild. It’s mostly business and nothing to be worried about!

A Letter from a Level 25 Guild Leader

First, I just want to say to my Chicago readers that you should be extremely proud of your team. They’re going to be an awesome hockey franchise for years to come. And oh my god did they give me the biggest scare of my life.

Anyway…

I found this letter linked on Reddit the other day. It’s one of the side effects of the new guild leveling and perks system in WoW.

Dear Plebs,

If you’re here, and raging, it’s probably because you just realized you were gkicked. I’ve already deleted all your forum accounts, and removed all your boards. There’s nowhere you can post or vent so please, just read this.

For the most part this was an awkward experiment we never intended to go as far as it did. I jokingly recruited a few people out of trade chat, gave them ginvite power, and this thing for the most part grew itself. With it was the nice realization that our 10m raid crew could push levels faster and not have to farm heroics every day, so we let it ride. We figured it was a nice give and take, you guys got the best perks available and we got our XP cap every day. To be honest we mostly let it go because we thought cash flow was going to be awesome, but it turns out you guys were collectively pretty sh*tty at farming gold. (Over the last 5 months we’ve made about 14k off of a roster of 900+ people). But the XP was flowing, life was easy, and this was a nicely self-sustaining little eco-system that we just sat back and watched grow.

Unfortunately what accompanied this was an alarming number of less desirable members. Guild chat was basically useless, there were too many idiots to even try to manage, and for the most part nobody wanted to do anything. We gave you forums. We gave you vent. We gave you calendar events. We left GMOTD’s saying “come sign up on the forums for X event!” and 2-3 people would do it. We tried to coax some of the more promising members into leadership roles, we gave them an entire section of the forums with spelled out raid strats, pvp discussion, and more.

We tried. We really did try.

What we got was a whole lot of nothing but people bitching that we wouldn’t buy their epic flying, or pay their repair bills, or let them have potions out of the bank. People whining that we never carried them in our main raids, or that we didn’t run them through heroics or lower level dungeons. We got a million stupid questions a day about how to spec or what stats are good for X class. We got the few people we thought were worth keeping making a mess out of the little power we gave them. Promotions / Demotions were fucked around enormously, guild MOTD and notes were all ruined, and gchat just eventually became a giant sea from which all the idiots could troll.

When we hit 25 I kicked everyone that was inactive. I gave you all a few weeks after I cleaned out the roster to see if you would actually do anything other than occupy space in the guild pane and badger the bejesus out of us with stupid f*cking tells. I gave you your time to finish reps, buy heirlooms, get what you needed, and get out. The time has come, and now, the ride has come to an end.

That’s not to say you’re all bad, or useless, but let’s be honest; any of you worth a sh*t shouldn’t be in this guild anyway because the reality of it is that we’re never going to do anything but 10m raiding. We have no spots for you. We have no spots in an alt raid for you. We have nothing to offer you but a backup spot on a roster of people that don’t ever miss raids. It probably seems like a dick move to kick you, but in the long run we’re doing you a favor.

So, to all of you, thanks for what you did, we hope you enjoyed the perks while they lasted, but we’re ready to have our nice quiet, mellow guild chat back. Enjoy the heirlooms, enjoy the mounts, enjoy the recipes, and I hope you enjoyed the ride. I can definitely say it was at least, interesting, for me.

I sympathize with what the GM went through. The guy tried to help create a cohesive ecosystem  out of chaos but ultimately wasn’t able to pull it off. It virtually polluted the guild and he got frustrated with everything before dropping the reset button. It sucks putting time and effort in, just to get stomped on or disregarded.

At the same time, I can’t help but imagine if there were a few productive members in that pool. If the GM had been open from the start stating that they were going to be utilized in power leveling the guild to 25 and in exchange those members could purchase whatever rewards they wanted heirloom  wise, would that disclosure have made a difference? I can’t help but wonder if the situation could have been salvaged. What if incoming players were more thoroughly filtered? 

I still think the design of the guild leveling and perks system was a good decision for WoW.

There are always going to be guilds that will abuse the system and the players. That isn’t the fault of the system though. There is much more “power” to the GM’s position and that of the leadership. When there were no guild levels or perks, guilds were nothing more than organized geeks. But now, not only can a GM wipe away membership they can also remove a member’s access to powerful bonuses and items.

On a side note, we discussed player satisfaction and guild leaving in  Episode 16 of the Matticast. If you’re torn between leaving your guild for personal progressions, listen to our thoughts on the matter.

Matticast Episode 16 – Adopting Change, Unnecessary Heroics, and Patch 4.1

On Episode 16 of The Matticast, BorskMattKatChase and Brian discuss:

– Adopting Change

– Are Heroics Necessary?

– Parting Ways

– 4.1 For Healers

Don’t forget you can send us your questions or topics or tweet us with the hashtag #matticast

Subscribe to the show: iTunesRSS

 

3 Questions to Ask After a Recruit’s Trial Period Ends

In a recent episode of the Matticast, one of the topics we discussed was what guilds look for in applications. Once a player gets accepted, they typically undergo a trial process. The period could range anywhere from days to weeks. An application is a start, but it’s during this evaluation period where the recruit’s skill and attitude are truly scrutinized.

The questions vary from guild to guild, but there are 3 big ones that cross my mind.

can-they

We’re looking for the technical players. Can we count on recruits to execute? In Cataclysm raids, we want players who can easily understand and respond to the different challenges with minimal hand holding. For Conquest, things like DPS rotations are foundations that are expected before applying. If I give a Rogue a spell or an ability, I expect them to shut it down when paired up with another player. If I give tank healers their assignment, I expect tanks to survive through the worst. It shouldn’t take more than an attempt or two to stay out of fires, dodge discs or deal with any easily avoidable mechanics.

Because if a recruit can’t handle that, then we’re not the guild for them.

will-they

The nature of boss fights means there will be players who have to do the crappy job. No one really wants take on these responsibilities because they’re either:

  • Boring
  • Crappy
  • High stress

These are the roles that won’t get you the girl, but it is a necessity all the same.

Taking one for the team and volunteering for these will amplify your value. The guy who says yes to doing the hard stuff looks better. It’s one thing if you can’t actually do your job because your class or setup prevents you  from doing so. But not doing interrupts or dispels because you don’t want to and making the raid jump through hoops is a frustrating experience for leaders because we need to come up with a functional setup that might not be optimal for what we’re doing.

That’s just selfish. It might end up being the reason you get passed over for future raid invites.

Normally, I’m the guy that tackles the dispels . But it’s reassuring to know that another player or two in the raid is both able and willing to tackle the high stress jobs in the event I’m not around.

Especially with playoffs starting today. Go Canucks go!

they-fit

This is actually something more along the lines of what Kat would say. Although she is the more warm and fuzzy hosts on the Matticast, I would have to back her sentiments on this one (but don’t tell her I said that, I have an image to maintain). While the aforementioned skills and willingness to do the dirty work are important, at the end of the day if recruits aren’t fitting in with the guild, then they need to get cut loose. Not every guild is right for every player. It’s easy for guilds to say yes, you’re in. It is much harder for guilds to say no, you didn’t make the cut especially after a breakout performance. Being able to recognize players who don’t fit in and acting on it swiftly will save you grief in the long run.

It was a difficult lesson for me to learn during the first year of Conquest. I had to make several compromises. I either found a way to work with troubling recruits or we didn’t raid. It took every ounce of diplomacy to maintain an uneasy peace. The two week grace period we have going lets me check out players and see if they fit in both in the raid and outside the raid. I might even join up with them in PuGs or other activities and see how they react to the banter in guild chat. I actually booted a really creepy player a few months ago because he made several members in the guild uncomfortable. But that’s a story for another time.

If you happen to recruit a player who answers positively to all of the above questions, then the odds are in your favour that they’ll be an excellent addition to your guild.