Ulduar Fights Where It’s Just Not the Healer’s Fault

I’ve experienced just about type of death in Ulduar. I’d die to Constrictor tentacles. Early on, I’d get rocked by Hodir’s Flash Freeze. Sometimes I’d get unlucky with a Rocket Strike.

Today’s post is designed to help you identify under what situations a healer is at fault and when it is simply out of their hands. Keep in mind there are several exceptions. In most cases, tanks are the one that will be bearing the brunt of these abilities. If they die, odds are good they weren’t at full health. If it were any other player, well let’s take a look shall we?

This is a really long post. I’d consider using it as a reference when trying to troubleshoot your raid to see if there really was anything that could have been done to keep players alive.

Flame Leviathan

Nothing much here. I don’t send healers onboard the tank. I usually send up hybrid DPS who are able to heal in addition to DPS.

Razorscale

You died because of:

  • Devouring Flame – Your fault. Should not have been standing in them. It’s the blue stuff on the ground.
  • Flame Breath – Your fault. Don’t stand in front of Razor when this happens. Tanks are an exception.
  • Fireball – Our fault. It’s only 11000 damage or so. However, there are times when a player does get gibbed by these. I’ve been hit by this twice in a row in the span of a half second. I happened to have a shield up which saved me with a 15% health left.

Ignis

You died because of:

  • Scorch – Your fault. Why on earth would you stand on a big giant tower of fire?
  • Flame Jets – Our fault. Players should be in the green when Flame Jets connect.
  • Slag pot – Our fault. You can help even more though if you can. I cast Lesser Healing Wave on myself when I play my Elemental Shaman to help the heals out.
  • Construct explosion – Your fault. Run the heck out before it gets detonated.

Deconstructor

You died because of:

  • Gravity Bomb – Neither. It’s the job of the guy who got Gravity Bomb to get clear. If he’s too close, he pulls you in and detonates. Bomb guy’s fault.
  • Light Bomb – Both. It’s the Light bomb’s duty to also get clear. But the raid will take 2 or 3 ticks of Light Bomb damage. Our job is to heal that up. Requires effort on both parts.
  • Tympanic Tantrum – Our fault. We should be able to outheal the damage done by Tympanic Tantrum.
  • Bomb bot – Your fault. Should not be within proximity of these things when they explode.

Iron Council

You died because of:

  • Fusion Punch – Our fault. Unless none of the healers are dispellers. Then it’s the dispeller’s fault. That debuff has to come off quick.
  • High Voltage – Our fault. Steelbreaker’s aura. Everyone gets hit by it no matter what. It just has to be out healed.
  • Rune of Death – Your fault. Shouldn’t be standing in it.
  • Chain Lightning – Both. It depends on how much damage you take. If you die to a chain lightning, check to see if you were properly spaced up. You can stay with 1 or maybe 2 other players nearby. That type of damage is survivable. If your health was too low for a period of time, then its our fault for not getting you back in the green quick enough.
  • Lightning Whirl – Both. It should be interrupted. It’s normal to see 1 or 2 ticks slip through. Most players should be able to survive that. If you didn’t survive it, then chances are you weren’t topped either.
  • Overload – Your fault. When the little guy stops moving and starts doing his Kamehameha move, run out of the blast zone.
  • Lightning Tendrils – Both. It’s difficult to outrun this. Some players are going to get caught in them. At the same time, a concerted effort should be made by those not being focused to run away from it, not run towards it. Focused players are taking 3000 – 5000 damage per second. It’s possible if its one or two players. It’s a nightmare if it’s five or so.
  • Melee hit for 30000 – Not our fault. Ideally a cooldown will be popped. I know when I see Steelbreaker on the tank, I’ll drop a Pain Suppression reflexively on the tank to buy some extra time to get him repositioned. Sometimes Murphy likes to come along and crap on your raid with a Rune of Powered up Fusion Punch. One word: Screwed.

Kologarn

You died because of:

  • Shockwave – Our fault. No player should be that low when Shockwave connects. Otherwise they’re dead.
  • Stone Grip – Our fault. Gripped players just have to be kept alive until the arm takes enough damage.
  • Focused Eyebeam – Your fault. On the one hand, your health should be high enough to eat a tick or two if necessary. On the other hand, if you have several seconds to run and kite the beam before you start registering damage.

Auriaya

You died because of:

  • Seeping Feral Essence – Your fault. It’s basically a void zone. Get out of it.
  • Sonic Screech – Neither. Some players weren’t stacking up when it went off. Obviously if you’re at 5% health when it hits, you’re probably going to die. Should be in the green as much as possible.
  • Sentinel Blast – Our fault. It’s healer duty to heal up the initial parts of the blast. The faster the interrupts, the less we have to worry about it.

Hodir

You died because of:

  • Biting Cold – Your fault. Keep jumping. Keep strafing. Keep dancing and moving.
  • Flash Freeze – Your fault. Weren’t fast enough getting into a snow drift.
  • Icicles – Your fault. You can see the blue runes on the ground. You know where they’re coming from.
  • Frozen Blows – Our fault. There’s nothing you can really do to avoid it. It’s up to us healers to play triage on the whole raid.

Thorim

You died because of:

  • Charge Orb – Your fault. Should be standing near the center of the room to avoid this when in the arena.
  • Smash – Your fault. Should not be standing in front of the Rune Giant in the gauntlet.
  • Shockwave-like ability – Your fault. Dodge them.
  • Rune Detonation – Your fault. You see the fire shield above the target, get clear of them.
  • Chain Lightning – Both. Don’t stand with more than 2 other people. There’s only so much space in the room and you do have to dodge Lightnign Charges.
  • Lightning Charge – Your fault. When you see the streams coming from the wall towards Thorim, break off quickly.

Freya

You died because of:

  • Detonating Lashers – Our fault. Unless your raid manages to precisely kill all of them at the same time.
  • Nature Bomb – Your fault. When you see these big green balls on the ground, that’s your cue to move.

Mimiron

You died because of:

  • Napalm Shell – Our fault. We have to be able to heal this through.
  • Plasma Burst – Our fault. Tanks and healing cooldowns must be used so that they can live.
  • Shock Blast – Your fault. We can’t outheal 100000 damage all at once.
  • Proximity Mine – Your fault. No comment.
  • Heat Wave – Our fault. Shouldn’t be a problem healing this up.
  • Rapid Burst – Out fault. No good reason why we’d die to this either.
  • Rocket Strike – Your fault. Stand out of the red stuff on the ground.
  • Laser Barrage – Your fault. Nothing we can do about this either. Up to you to make a run for it.
  • Bomb bot – Neither. These things do a lot of damage when they explode. By now, your raiders should be able to survive at least one of these with you at full health. Hopefully the rest of your raid can kill these before they become an issue.

General Vezax

You died because of:

  • Shadow Crash – Your fault. Outrun these. We’ll do what we can to heal up the player or two that gets hit by it.
  • Searing Flames – Neither. Someone missed an interrupt. This should not be going off at all.
  • Surge of Darkness – Neither. Depends on the strategy. With defensive cooldowns, it shouldn’t be a problem.
  • Mark of the Faceless – Neither. Again, this requires the efforts of both. The target has to run out fast. Those nearby need to be healed up quickly.
  • Saronite Vapors – Your fault. Be very careful about staying in too late. As a Priest, I Prayer of Mending on stack 6, and Shield myself on 7 and escape with about half my health. Others may not be as lucky.

Yogg-Saron

You died because of:

  • Shadow Nova – Our fault. Unless your raid killed like 5 guardians at the same time.
  • Death Ray – Your fault. These green beams start off harmless at first and don’t move. When you see them, get clear. It amazes me how many players still stand there after it’s been there for several seconds. Drop what you’re doing and move.
  • Crusher Tentacles – Your fault. Shouldn’t be in melee range of these. They will kill with one blow.
  • Brain Link – Technically our fault. But run towards each other quick!
  • Squeeze – Our fault. We have to keep you alive long enough for the DPS to break you out.
  • Sanity – Your fault. There is nothing we can do if your sanity reaches zero.

And there you have it! Use this list only as a rough guideline. There are always exceptions to everything. Look into the context of what happened before making a judgment. You don’t always have to assign fault. But it is important to find out what happened so you can make sure it doesn’t happen again. You’ll notice that a lof of these deaths are easily preventable by healers. But there are some rare cases where there’s just nothing we can do short of a psychic Guardian Spirit on a player.

Yes, you’ll notice I didn’t add any comments on Algalon. I haven’t engaged him and it won’t be for a while.

What Can Healing Meters Tell You?

meters
The conflict over healing meters is an old topic, on this blog, the WoW healing forums, the PlusHeal forums, and, for many of you, within your own guilds. While it’s widely accepted that meters are one of the best tools dps players can use to analyze their performance, the usefulness of meters when it comes to healing or tanking has always been in doubt. The official line from Ghostcrawler is that meters can’t tell healers very much about their own effectiveness. The following story is a tidbit taken from a forum topic on Shaman PvE healing. I first read it, however, in a repost on my own guild’s site. It seems that whenever the developers comment on healing meters, people take notice. Ghostcrawler says:

We were talking about healing this very fight [XT hardmode] just yesterday. One of the designers had an interesting experience. Their first Holy priest had much larger healing (total and effective) on the fight than their second Holy priest, so they asked the second priest to go Shadow. They kept wiping. They then swapped them, and made the star Holy priest go Shadow. The second Holy priest’s healing was much lower, but they won on the first try. The second priest just had better timing and cast the right spell at the right moment, even though his total and effective healing was lower overall. The moral of the story is meters are very useful, but like any tool, their ability to measure what happens in reality has limitations. In my experience, players put too much emphasis on them, especially for healing.

I have to say that GC’s Tale of Two Priests seems apocryphal to me. As my guild members pointed out in our website discussion, this is an odd situation that we can’t really imagine in any of our raids. It seems–to us anyway–that there’s not enough information here to judge what really happened. One of my guildies suggested that maybe the “star” Holy Priest was also really good at Shadow, and that seems pretty reasonable to me. However, what’s clear is that Ghostcrawler–who, let’s face it, has more information than you or I do–thinks people put too much emphasis on meters.

The truth of the matter is that healing meters CAN tell you a good number of things about a healer’s overall effectiveness. The trick is learning to read them with a critical eye. In the interest of full disclosure, I’ll tell you that I probably like and use healing meters more than most healing bloggers I read, and certainly more than Ghostcrawler. However, in my own guild, I’m usually in the anti-meters faction. Ironically, our guild’s biggest advocate for healing meters is not himself a healer. There’s no guarantee that a guild’s leadership will be healing-savvy, and the points in this article should help raiding healers enter into an intelligent discussion with even the most determined meter-maid of a raid leader.

In this article, I’m going to go over a few things that healing meters CAN and CANNOT reveal about your guild’s healers. I would never, for example, promote or dismiss a healer from my raiding corps based on meters alone. However, if I were evaluating a new healer, I would expect the different logs to be able to tell me a certain amount of things. At certain points, I’m going to be referring to the combat log parsers I’ve personally used, including WWS, WoW Meter Online, World of Logs, and of course, the ubiquitous Recount. Each of these programs displays the information differently, and some are more nuanced in their presentation than others.

What Meters Reveal

Who won the meter?
Did you win the meters last night? If you can answer this question, as a healer anyway, you don’t know how to read the meters. In the above screenshot from WoWMeter Online, it might look like Kaldora “beat” Mallet on the meters…until you notice that Mallet is a discipline priest and, as such, his primary ability doesn’t even show. Essentially, when you are looking at any combat log statistics in any form (even scrolling through the log itself), what you are doing is reconstructing the raid from perspectives other than your own. It’s a bit odd, like watching a home movie of yourself. Just like the camera’s lens, the log parser has a limited view of your actions. It collects statistics, and these tend to be fairly accurate, but you have to do the evaluation yourself. I read a combat log parse critically, and the following are the questions that the statistics can help me answer.

1. What were the healing assignments?
As a rule, tank healers place lower on the meter than raid healers. That’s just how it is–unlike dps, who can do infinite damage, a healer can only put out the numbers in response to damage. The more targets, the higher the ceiling. When I look at a breakdown for a particular fight, I can reconstruct the healing leader’s instructions to the raid pretty easily. The “Breakdown” section of WWS or “Who Healed Whom” section of WoWmeteronline will tell you for certain where people spent their time. However, for the most part I can reconstruct who did what just based on percentage of healing done and spell choice. When I have a new recruit in the raid, I use the meters to check if she’s been following instructions.

2. What is a player’s rotation?
If you’re a longtime healer, you might think that you don’t have a rotation. You just do what seems “natural,” right? Healing might seem like a mysterious force that arises out of the aether, but in fact, every healer has a rotation, either explicit or implicit. It only seems that there’s no rotation because you’re not mashing 1-2-3-3-3-3-3-4-4-4-4-4 like a Moonkin would (and let me tell you, the rare times Matticus lets me play laser chicken I need serious help from Squawk and Awe to get the 3’s and 4’s at the right time). Healer rotations are not necessarily set; rather, they are a series of if-then statements. If X kind of damage occurs, the healer casts spell Y. Some healers have a more explicit rotation than others. Druids are the most like dps in that our healing spells set up combos. 3X Lifebloom is a component of a rotation, as is a HoT setup for Nourish. And that 6-second cooldown for Wild Growth or Circle of Healing? That little piece of timing contributes to the development of a rotation for Resto Druids and Holy Priests. I don’t know about the rest of you, but whenever I’m raid healing, I’m watching my Wild Growth cooldown like a hawk. I know the number of casts I can perform before it’s up again. Every single class has something they do pre-emptively. For Healadins, it’s Bacon of Light and Holy Shield. For the Resto Shaman, it’s Riptide.

After long practice, these routines become automatic. The muscles are quite literally faster than the brain, and before you know it, you’ve hit Rejuv-Rejuv-Rejuv-Swiftmend-Wild Growth without once stopping to think about it. My favorite section of the log parsers are the spell breakdowns. On WoWMeterOnline, I particularly appreciate the pie chart of my abilities. I love the fact that I can compare two sets of statistics–the proportion of spells I actually cast (the pie), versus how much effective healing those spells accomplished (the column). This feature lets me amend my rotation. If I’m casting something too much and not getting enough effective healing out of it, I can alter that pattern. I can also compare my spell choice and cast ratios to other Druids. I’m never the best one out there, and I know it. If I think someone put in a stellar performance on a fight, I try to learn from it. If I see a Druid do particularly well in a fight using 15% Nourish, I’ll make a conscious effort to use it the next time.

The following image is the breakdown of my own abilities during a Mimiron fight. From this chart, you can reconstruct my rotation. It appears to be very heavy on Rejuv and Wild Growth, probably during the raid healing portions of the fight, with Lifebloom and Nourish used much less (probably mostly on tank targets in P1 and P4).
spell choice

Here is the WoWMeterOnline pie chart for a different Mimiron fight. Even pre-4pc bonus, I’m still getting more than my money’s worth for Rejuvenation. It accounted for 23% of my casts but did 38% of my healing. Nourish, on the other hand, is a relative loser, being a fairly large portion of my casts but a fairly small portion of my healing done. To some extent, this is just the nature of the two spells, but on this particular fight, HoTs are king. Rejuv doesn’t look nearly as good on a fight with less predictable AoE damage.
healing pie chart

3. Did something go terribly wrong?
If you’re accustomed to reading log parses for your guild, you can start to separate the wipes from the successes. Particularly if a wipe was blamed on healing failure, I urge you to go through the parse for that attempt. For this purpose, I find the death log and the Who Healed Whom? sections to be most useful. If you have a healer who repeatedly dies to the same (avoidable) boss ability, that information may help you improve your healing corps. I find, however, that most healing fails have less to do with healers standing in the fire than with healers deviating from their responsibilities. If you lost a tank on an attempt, go look at what your tank healers were doing. In particular, a little statistic called the Focus is helpful for this. If a tank healer has a high focus, that means they are healing randomly in the raid–i.e. diverting attention from their assigned tank. There are many reasons healers do this, but I’ll tell you, most of them have to do with a desire to look better on the meters. I’ve done it myself–looked away from the tank for one moment because I thought I could–and boy does it feel bad afterwards when that little innocent raid heal causes a wipe.

4. Which healer–allowing for class, spec, and assignment–contributed the most on a particular fight?
This is the moment where you really get to compare. You won’t necessarily be able to do this on every fight. Healing corps tend to shift about a bit, as healer turnover is always pretty high. However, on the occasions where you have two holy priests, you can compare them if and only if they were given the same assignment. If you are a healing lead, and you have a new recruit, try to assign them to the same thing as one of your veterans. This is most useful if you can pair them with the same class, but if that isn’t possible, try to match their role as closely as possible. You won’t get anywhere comparing the numbers of a Resto Shaman and a Resto Druid, even if you assign them both to heal the tank. However, if you assign your Resto Shaman to tank healing, you can compare his or her numbers to a Holy Paladin. It might not tell you much, but at least you can see which one kept a tighter focus on their tank or did more healing on that one target. If you do get the magical situation where you can compare raid-healing Resto Druid to raid-healing Resto Druid, you can actually pick a winner. Try to use your knowledge for good and not evil. If you have a new recruit who has some learning to do, encourage them to adopt spell choices more like your veteran. I do urge you to have several parses before you make your recruit change things. What the parses can’t do on their own is tell WHY one player “won” the meters.

5. How much of a role did heal-sniping play in a particular fight?
Ah, sniping. Whenever someone “loses” the meters and others make a big deal about it, there will be talk of sniping. The rather ugly word “sniping” indicates the practice of sneaking around on one’s healing assignment by spot healing other players. To some extent, sniping is something that can’t be avoided. If players are assigned to raid healing, those assignments have to be loose in order to let healers react to the actual damage that goes on in the fight. Even with mods, it’s sometimes hard to tell which raid members are about to receive a needed heal. As a healing leader, just understand how raid heal sniping works against certain classes. Circle of Healing and Wild Growth, due to their “smart” nature, can’t be kept to a neat assignment. These spells will “steal” some heals from your Resto Shamans. If you know that, you know to calm your shamans down when they’re worried. It’s just something that happens–so don’t demote your Shamans or overly praise your Druids. That’s just how the mechanics work together. Believe me, you need every competent healer you have–a raid is not a game of Survivor. If you want to minimize raid heal sniping, I suggest giving your healers proximity-based assignments. Our Mimiron strategy is a good example–we assign healers to quadrants, and as we’re spread out in a ring for P1, P2, and P4 of the fight, healers can’t reach across the room to snipe from their fellows. However, when you’re all clumped up, snipe happens.

Raid heal sniping tends not to affect the outcome of a fight, but the same cannot be said of sniping while tank healing. Sometimes tank healers need a little support. While a HoT or two from a raid healer on a tank is technically sniping, it’s usually helpful. After all, if the tank dies, you’re done, and extra insurance is not a bad thing. However, when your tank healers sneak heals onto the raid, it’s not always so helpful and it sometimes gets the tank killed. However, in some sense we are set up to do just this. I know that in particular, Holy Priests and Resto Druids can (and sometimes should) sneak a few Circles of Healing or Wild Growths on the raid while they’re tank healing. The trick is to have a realistic sense of how often you can turn away from your focus and for how long. I know the couple of times in my healing career I’ve caused a tank death because I’ve been sniping have been moments of intense shame and regret. If you have weird tank deaths in your raid, go check out healers’ focuses. That should tell you if sniping is the cause.

6. How do the healing classes differ from each other?
Whenever I look through a log parse, I’m struck by just how different the four healing classes are. I especially like to look at players’ spell choice. Some, like Holy Pallies, will show a lot of casts of the same thing, while others, like Holy Priests, will show a variety of abilities. This helps me reconstruct what healing was like in a particular raid. When you’re reading those meters, particularly a simple meter like Recount, you should know that “winning” those meters is linked to class and spec. If I’m looking at Recount, especially one that hasn’t been reset for a certain fight but rather has been running all night, I’m probably going to see either a Resto Druid or Holy Priest on top. That’s just what happens–it doesn’t mean too much. The meter is not a perfect measure. It sees a limited amount of information. It can’t tell you, for example, just how important your Pally’s tank heals were. All it can tell you was that he put out less raw healing than your raid healers. Even on the same assignment, your Resto Shamans, Holy Pallies (unless you have no Ret Pally and your Healadin gets to cast Judgment of Light), and Disc Priests will almost always be lower down. This is just how our spells work together, and it doesn’t make Pallies or Shamans bad. Also, if your raid is melee heavy, you might sometimes see the Ret Pally sneak up the meter with just Judgment of Light. However, this doesn’t mean that you should make your Holy Pally go Ret because Ret’s healing is “better.” Believe me when I say that Judgment of Light alone won’t heal your tank.

Why Do Some Players Place Higher than Others on the Meter?

Even when class, spec, and assignment are the same, players’ numbers will vary. Many people would claim that “skill” determines placement, but it’s only part of the truth. That sort of answer contradicts GC’s anecdote and gives healers a sense that they can’t improve, no matter what they do. However, there are usually resolvable issues that determine effective healing. It’s not all reaction time or “innate” gaming ability! As a 30-year old woman who didn’t grow up playing video games, I wouldn’t stand a chance if it weren’t possible to learn better healing techniques. However, I find myself on the top of the meters from time to time (and also…on the bottom). This wouldn’t happen if it weren’t possible to change my performance through effort.

As a healing lead, I’ve read a lot of meters. In my mind, the following are the most common reasons for meter differences between players.

1. Casting speed. By “casting speed,” I mean the rate at which the player queues up a new spell once the old one casts. This is the magic of reaction time. It’s hard to learn, but faster casting is supported by Quartz, readable raid frames, a faster machine, gear (especially haste), talents, and little things like a Tuskarr’s Vitality enchant to boots. It seems silly but yes, faster running almost always means more time to cast.
2. Talent choices. Sometimes there are many correct builds, but there is usually one best one for certain raid functions. The “best” build can depend on what the person’s role in your raid is. If your recruit will primarily be a raid healer, she might want to adapt her talents to reflect that.
3. Spell choice. What you cast is just as important as how often. There’s no “right” answer, but there are better and worse choices. A heavy use of Nourish with no HoT support is an example of a poor choice. To make intelligent choices, read your blogs and Elitist Jerks and try out different things in raids. If you’re a healing lead trying to diagnose problems, try to find an “ideal” spell cast ratio to suggest to the healer in question from a reliable source. Usually, finding an “expert” in the class to talk to is quickest and easiest. When in doubt, email a blogger! You might just get a whole post in response.
4. Gear, gear, GEAR. I can’t overemphasize what a difference equipment makes. Sure, there are prodigies of healing out there that can outheal me in their Naxx gear. Don’t expect your recruits to be among these magical beings. Amazing reaction time is rare, and it can make up for gear deficits. However, for the rest of us, properly maintained equipment with the right stats, the right gems, and the right enchants is one of the major things we rely on to put in a good performance.

Wrong Ways to Use the Meters

If you’re in charge of a guild or healing corps, please do not indulge in the following meter-related Healing Destructions.

1. Looking exclusively at total healing done for the whole night
I hate it when people post their Recount for a four hour raid. Every fight is different, and many players respec to different roles throughout the night. Moreover, assignments differ from fight to fight. If you’re number 1, try to restrain the need to pat yourself on the back. If you’re number 7, you don’t really need that box of tissues.

2. Looking exclusively at HPS
HPS graph

HPS varies wildly by class, assignment, and fight. After all, you need damage to happen before you can heal. Here is a World of Logs chart showing my guild’s healers’ HPS for a whole night. What useful thing can you glean from that? Um, overall HPS is higher when heroism is cast? Big surprise there. If you’re in charge, don’t make your healers paranoid about HPS. They’ll be afraid to CC during trash, and they’ll snipe more during bosses.

3. Comparing apples to oranges
If you’re going to pick “winners” on the meters, make sure you’re looking at the same thing. The values for class, spec, and assignment need to match. Also, be really careful if you’re comparing your guild’s parse to another guild’s. You don’t know how they do things or how good they are. Judging your healers by an arbitrary external standard isn’t necessarily meaningful. For an example of this type, before we killed Vezax, our raid leader was outraged at the healers because we needed Saronite Vapors to stay in mana. He was looking at a parse where almost no one in the raid took damage and where healers used no vapors. It took me about ten minutes of staring at the report of a “better” guild with “better” healers before I realized that all these (failed) attempts were tries at HARD MODE. You have to walk before you can run, people–comparing your guild to the “best” guilds in the world is the Path of Anguish. The reports reconstruct the raid, but they are at best a distorted mirror. If you’re going to look outside the guild for comparisons, try to find a guild that’s similar to yours that’s working on the same goals.

4. Hiring and firing based on the meters
Everyone wants something concrete to rely on when they have to make a tough decision. Just don’t succumb to this pressure. If you have a borderline healer, watch her DURING the raid. I sometimes keep new healers as my focus so I can see what they’re doing. Give your newbie tough assignments and see if people die. These things will be more meaningful than saying: “You’re number 6 on Recount, so you’re out.”

5. Encouraging meter-based competition among your healers
The more the leadership emphasizes meters, the more your healers will respond. No one wants to be voted off the island. Instead of becoming better players, your healers will start ignoring their assignments, sniping, and whining. You really do not want this. Your healers are supposed to be a team.

Conclusions

Yes, healing meters can be useful. If you have access to log parses, you can certainly learn from them. As an individual, you may be able to tweak your performance. However, naive uses of the healing meters can cause mischief and pain. Reading a meter intelligently is a difficult skill to learn, and if you’re in a position of power, it would be in the best interest of your guild if you interpreted the meters as thoughtfully as possible. There’s no magic stat that you can read to tell if someone is good or not.
Sydsignature

New Shaman Changes Announced!(updated)

Well we talked about it durring the Shaman Q&A recap here. At the time they were talking about revamping the way totems are handled, and well some news has just come up to shed some light and detail on the new design.

Nethaera Chimed in an official blue post:

There comes a time in all shaman’s lives when they must learn to harness the power of nature and wield powerful totems. As they grow in power, so do the opportunities to use these instruments of healing, protection, and destruction. In the upcoming content patch, Call of the Crusade, the shaman will be able to quickly place totems of each element, aiding them in managing these powerful focuses of nature.

We wanted to provide some insight regarding the upcoming shaman-specific interface addition, the Totem Bar. Shaman will be able to utilize this new bar to manage their fire, earth, water, and air totems in a more accessible and convenient way. This bar will appear on the left-hand side above the standard toolbar, similar to warrior stances or druid forms. The bar contains space for four totems of the player’s choice, one of each element. Clicking the respective button will drop that totem. To the right of the four totems is a button for Totemic Call, which we have renamed Call of Earth. To the left of the four totems is a new ability named Call of Fire which will drop all four totems on the bar at once. The mana cost is the same as if the shaman dropped all four of the totems one at a time. However, it takes but a single global cooldown.

Questing shaman will be able to quickly move their totems of choice forward, while a shaman in an instance, Arena, or Battleground will be able to replace their totems if they have to move or if the totems are destroyed.

Shamans will also be able to customize their bar to set Call of Fire to drop less than four totems if they choose. Access to this functionality is made available at the same level as Call of Earth (currently level 30.) At higher levels, Shaman will gain two additional spells, Call of Air and Call of Water. These function exactly the same as Call of Fire, essentially giving the shaman three different sets of totems that can be placed at once. New key bindings will also be made available for all of these slots.

As with all new content under testing, we want to caution players that, as a new part of the interface, there may be additional changes during the period of the PTR until the release of the Call of the Crusade content patch. We look forward to constructive feedback once it is available for testing.

This is FANTASTIC news! First of all it should be noted this is something many many players have been suggesting for a number of years. The “stance” bar for totems should provide a nice, neat way to keep them organized. On top of that not only do we get our promised ability to drop all our totems on one cool down but we get THREE sets. Call of fire, Call of Air and Call of Water. This means we can swap from casting say our standard caster totems, to melee to even PvP.

I’m already making plans for what mine are going to look like if we get them and baring any totem changes. Tentatively I’m looking at the following unless they do revamp all the totems drastically.

Call of fire (caster) Stoneskin Totem, Flametongue Totem, Healing Stream Totem, Wrath of Air

Call of Air (melee) Strength of Earth, Healing Stream Totem, Windfury

Call of Water (utility/pvp) Tremor Totem, Cleansing Totem, Grounding Totem.

I look forward to being able to run in after a tank on a fight like hodir, hit one button and then run like hell out of there and start healing right away!.

Not to be left in behind, Ghost Crawler himself pops up and has a few things to say about Shaman healing as well.

GC:

We have changed Healing Way to work better with HW and we have changed Improved Water Shield to also work with CH. We also dropped the cooldown of NS to 2 min so that you can HW more often. We’ll try to make a post of all of the Resto changes soon.

Improved Water Shield procs will not consume Water Shield charges. The tooltip says something like “as if you had consumed an orb.”

Oh my!

Nature’s swiftness dropping a full minute off of its cool down is really huge, Chain Heal causing Improved Water Shield to proc is very nice as well not to mention that Improved Water Shield will not consume an orb. That’s really really good news!

I think this is a step in the right direction. They are beginning to look at our healing and are trying new things to tweak us and bring us up a bit in mana conservation as well as throughput. I’m excited to see these hit the PTR and I look forward to seeing what else they have in store for us!

So, what do you guys think so far? What other changes do you expect?

EDIT:

ANOTHER HUGE change

GC says

We have changed these spells for 3.2. And yes, there are some other changes. The main buff to Chain Heal is likely to come in increasing the jump distance to 10 yards and buffing the amount of healing decrease with subsequent targets to 40% down from 50%. CH, HW and LHW should all be doing bigger numbers when you consider all the talent changes.

We’ll try to get the full notes out soon, but even then remember that this is a major “new tier” patch and is likely to have more iteration due to PTR feedback than the last few patches.

OH BOY! Chain heal going to 10 yards and retaining  only losing 40% of its heal!?!? I’m a happy happy happy shaman with this news.

My fingers are firmly crossed that this happens.

Timing is Everything!

timing

You know the old saying timing is everything right? Well it’s very true for healing. Bad timing can cause a dead tank, or a wiped raid. Management of global cooldowns, spell cooldowns and compensating for lag can make all the difference in the world between a bad healer a so-so healer or a good healer. So, how can we deal with these as healer? Well there are a couple mods that I’ve found quite useful for dealing with this.

Quartz

Quartz is a casting bar mod addon that replaces the default Warcraft one. It is highly customizable and is very useful for help with compensating for latency.

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That’s a picture of it in use. The icon of the spell is displayed to the left of the bar and the bar shows the time left on the cast, as well as the estimated time of completion. In this case you can see that my Lesser Healing Wave was taking 0.9 seconds to cast, and had 0.1 seconds left before it completed. I couldn’t get a good picture of it, but it adds a latency marker at the end of the casting bar. It’s a red block with with the latency added in on the bottom of it. You can see it slightly at the back end of the 0.9. You have to enable the feature in the options for the addon, but once you do you’ll be good to go.

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It will compensate for whatever latency the game has, and anytime you see your cast bar hit that red block, it’s safe to hit another spell and have it begin to cast when your current one is done. This is useful for many reasons, chief among them is to keep your heals streaming without interruption. Nothing worse then hitting a heal and not have it start to cast, only to find your tank or DPS dead as a result. The mod is highly customizable in look, size and what it shows you. It can show you everything from your own global cooldown, how long is left on an interrupt on you as well as function as an enemy casting bar display. If you haven’t taken a look at Quartz, you might want to.

Fortex

Fortex is a mod that tracks quite a bit of information for you. At first glance you’re probably saying to yourself “but that’s just for warlocks”, but I can assure you it’s not. The mod has an options for every class’ cooldowns in the game.

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You can see here that it makes a bar for you to use. The bar is resizable and you can adjust it’s color. When you cast a spell with the cooldown, it will show on the bar at the time marker closest to its cooldown. When a spell reaches the end of its cool down a splash icon will display growing outwards from the endpoint to let you know it’s ready. You can see in the image above my Riptide has just become available while my Nature’s Swiftness is still on cooldown. I’ve found this very handy because it’s something I can catch out of my peripheral vision easily while still keeping my eyes on the encounter and health bars. It has a ton of options and many for other classes

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It can show you debuffs, soulstones, buffs, even trinket cooldowns. I’ve also found this very handy on my Death Knight and my Hunter. Since installing it I can tell you my healing has gone up as well as my DPS on my other toons. Knowing when your spells and trinkets are available and using them as quickly as possible can make a tremendous impact on your healing and damage output. This mod definitely helps me get the most bang for my buck out of my spells and trinkets.

Having a mod that helps you compensate for your latency and one that can help you manage your cooldowns is incredibly useful. There are many out there, I suggest taking a look through all the ones that are available and find ones that work for you and fit your play style and your User Interface. I just happen to have found these two mods quite useful in this endeavor. Here’s a picture of how these two mods fit with my UI featuring my friend’s lovely pet Gertrude tanking Chillmaw for us.

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So what about you? Have you found any mods that you find useful for managing your cooldowns? How about a good casting bar to help compensate for latency?

Until next time, Happy Healing!

sig3

Image courtesy of www.sharewareplaza.com

The Zen of Healing

rock_garden

Zen (noun): school of Mahayana Buddhism asserting that enlightenment can come through meditation and intuition rather than faith; China and Japan.

So, how does this pertain to healing in WoW you ask? At it’s base level, meditation is a tool that is used to make the mind and body whole, to realign a persons energy through focus and insight. It is also the realization of an inherent natural wisdom and virtue that fills us all. The most basic function of a healer in WoW is to mend the raid and make the raid unit whole again. Is this far out there? Probably but bear with me a bit. We heal our raid through focus and intuition. We predict incoming damage and set heals and preventative measures accordingly. We trust our intuition, and apply logic to make our healing target decisions rather then trust blindly that our heals will find their mark. We do so through intimate knowledge of our classes and the raiders around us. It’s like hitting the “zone” that athletes talk about. You become centered, super focused and just make amazing saves and pull out all the stops without even realizing you are doing it.

I’m sure you’ve done it before. You’ve been in a fight where afterward someone comments “I have no clue how you healed through that!” and you have to stop and think back on it, because you don’t remember doing anything special, you just did it.

I’ve always referred to healing in WoW as a very fluid thing, it is very natural and adaptive in nature.  It’s something that if you are a healer, it just flows from you without much thought. For me the true zen of healing comes out during my guild’s heroic raids. A couple nights ago we were doing General Vezax (working on our second kill on him at the time).  I had assigned three healers on the main tank, a Resto Druid, Holy Pally and Disc Priest. Vent was quiet as dps wait for the call to burn down a vapor and interrupters were waiting for the flame spheres to pop up around Vezax. Early into the fight our Paladin MT healer get’s hit with a shadow crash and then very shortly there after an interrupt is missed due to a lag spike and a Searing Flames goes out. The Paladin dies as a result. Without saying anything I see our second Holy Paladin shift his position and take over tank healing, while the rest of the healers move to fill the healing gap throughout the raid. Later on in the encounter our Vapors wound up in the back of the room, I watched as the healers rotated on their own, without any direction. Healers got their mana back and then relieved the tank healers so they could regen then the tank healers took back over. I watched my healers work as one unit, without any spoken or written words passing between them. That to me was a moment of zen similar to the story of the Flower Sermon. Everyone used logic and intuition to work as one cohesive body and win the fight without a word even having to be spoken.

I’ve had other people tell me about how they get into “the zone”. Some have pre-raid rituals, and yes I mean rituals. I have a friend who before a raid sits down on the floor takes some deep breathes and tries to release any stress he’s gathered during the day before the raid through meditation. I have another friend who drinks a can of coke, eats a bag of Andy Cap Hotfries or hot-wings and then sits down to raid, he compares this to say sacrificing a chicken to the raiding gods. Another of my associates listens to classical music while he’s healing, keeping it just low enough to replace the game music but still hear directions in vent. Me before a raid I listen to some music like  John Williams and the Indiana Jones theme to get myself in adventure hero mode.

So what about you? Have you experienced a moment like we did with Vezax? Do you have a pre-raid ritual to get you into your zone? Have you hit your Zen through healing yet?

That is it for today, until next time. Happy Healing!

sig3