PUGs: The Magic Recruiter

YoungFrankenstein1

This is a guest post by Thespius, a raiding Priest and blogger of Healer By Nature.

We’ve all had moments and ventures with guilds that are struggling to get their membership up. I’ve 19-manned a couple bosses in Ulduar; I’ve accomplished the "Less is More" and "Dedicated Few" achievements only because we had no choice. Although there is something to be said about the pride that swells when you hear that magic "DING" sound and seeing your newly-minted bragging rights displayed, it’s hard to go into a raid night after night with low numbers. As people have stated in a variety of mediums, there are many resources out there to help build up your team. The recruiting forums, various websites, etc. all have ways of finding what you want. However, think maybe about a resource that few people ever tap because of how much we’ve grown to hate it.

Yes, I’m talking about the PUG. *shudder* *cue horse outburst and lightning from "Young Frankenstein"*

We’ve all been there. Remember? Guildless–finding your place in this crazy MMO. I joined because of my brother (and I curse him every day for it). He was already locked into a guild that wouldn’t accept friends and family, or alts, so playing with him was a no-go. Even his alt guild wasn’t accepting new people. I was forced to solo pretty much everything, until I started getting quests for Zul’Furrak. It was the hurdle that I needed to pass to get enough experience to get the next level so I would feel comfortable moving on.

In general chat, I saw a hunter named Frostyman looking for people to do ZF with him. I joined up.  Things went wrong, wipes ensued, repairs bills went up.  Despite all that, I had fun.  The tank we had showed and explained to me about kill orders, asked me to chain-fear (this new idea to me called "crowd control") a mob, and when to DPS.  They were helping me.  This was awesome. 

"Hey, Thespius, are you looking for a guild?"

"Umm… sure?"

-Thespius has joined "Sword Through the Horde"-

I found myself surrounded by people JUST like that.  If I had a question, they could point me in the right direction.  Another warlock helped me with my spec.  If I wanted to do something off the beaten path, there was always someone up for joining me.

Since then, I became…well…hooked.  I started researching more about my class, more about raiding, about PvP, whatever I could get my hands on.  I wanted to get better, and I wanted to feel part of the Team. 

My philosophy about my playstyle is entirely based off of that first encounter in ZF.  We’re all here because we enjoy playing this game.  It provides an escape, an adventure, a different world than we’re normally used to.  Yes, I even try to implement this philosophy when it comes to PUGs. *thunder/lightning*

I’m well aware of the initial global trepidation when it comes to PUGs. *thunder/lighting* Sometimes it’s plagued with ego and infected with fail.  A tank that chain pulls without the dps/healers at the ready.  DPS that have delusions of being the tank.  Healers that wand the boss while the tank is on empty.  Here, however, is where you can turn this all into your favor.

First, make a suggestion in a calm tone about how adjusting the strategy could vastly improve the result.  This is designed to see if the person is willing to listen or not.  If they’re not willing to listen, then you just hold on and hope you reach that Orb at the end with your sanity intact. If they are willing to listen, then keep your tone informative and supportive:

"Hey X, you’re doing a good job doing Y.  If you don’t mind, could you do Z so we can all ABC?"

This is much more warm and helpful than:

"Dude WTF!!  Put up CURSE OF ELEMENTS R-TARD!@!@!!@"

In most cases, you’ve just earned a spot on their ignore list by responding with the latter.  It’s easy to lose your cool, but it’s even easier to prevent your raid membership or guild membership from growing exponentially.  A lot of players I know want a friendly environment to raid in.  In my opinion, there can really only be a minority of players that like to be brow-beaten into success.

Fundamentally, you want the PUG *lighting/thunder* player to feel included and part of the process.  Here’s a couple tips to facilitate that:

  • If you’re doing chain heroics, ask if there’s anything in particular they’d like to run.
  • If in a raid and explaining a boss fight, ask if there’s anything they’d like to add.  If they don’t know the fight, make sure you take your time explaining and making sure they understand.
  • When it comes to loot, make sure they feel comfortable with rolling on something they need.
  • Be open to the idea of letting them roll for Abyss Crystals or other enchanting mats from unused gear.  They’re a part of the team and deserve as much of the reward as everyone else.

In a good portion of cases, you may find that this player has never been treated so fairly before.  Maybe they’re unhappy with their old guild and are looking for a place with like-minded people.  Instead of torturing them to get better, you’re nurturing them to get better.  What you’ve just done is encouraged somebody to want to play this game better. 

What happens next?  Just keep doing the same thing.  Maintain a fun supportive environment, keep inviting that person along when you have the room.  As long as you and your group/raid feels comfortable, start treating that person like an applicant/guildie, without saying, "Come with us and we’ll give you 1, 2, and 3."  Bribery only attracts the gear-hungry guild-hoppers. 

I know the counter-argument to this: "But then everyone knows we’re giving stuff away!" Maybe, but by giving yourself the reputation of being open and equal, you can build a big base of people to choose from.  People you know are there to do well, have a good time, and who won’t take advantage of your kindness and generosity.  It affords you the ability to exclude those bad apples that are detrimental to raids and guilds worldwide.

This method, of course, isn’t a guaranteed 100% recruitment outcome, but it can definitely increase your chances.  You can find and cultivate some pretty amazing raiders this way.  Not to mention it ups your status as a "great guild to run with".  All while simply doing dungeons or raids, which is what we PvE’ers love to do anyways.

By the way…. PUG!  *thunder/lightning/horse*

PTR Live stream (Over)

I’m on the PTR right now and I just joined a pug.

You can see me in action if you like. My first time using this. So we’ll see how it goes. Might do more in the future.

Update: Switched to Ustream. Is this any better?
Update 2: Festerbutt finished testing. Going to do a random heroic 5 man.
Update 3: So that went well. Going to stick to Ustream and Manycam from now on. Slightly higher FPS was what I heard. Will be back tomorrow for Gunship battle before my raid.
Free TV : Ustream

It Came From the PUG: A Resto Shaman Story

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For those of you who are new to here as readers or are just tunning in, I have an addiction to PUGs. I think they are a fun and amazing animal to play with. It came from the PUG is my column where when something interesting happens when pugging, I can share it with you.

With the Tier 9 content requiring  badges for all gear, I find myself trying to do the heroic daily every day. My normal Modus operandi is to log back into the game around 2 am EST and hit trade chat / LFG and find a group that needs a healer. I’ve been doing this for weeks no problem. Log in, pop in LFG usually no more then 4 minutes go by before I’m scooped up and on my way to the instance of the day.

Thursday though something odd happened. Something that hasn’t happened to me in a long long time. I’m talking beginning of BC long time. I log in, 1:45 am EST. I pop into LFG add a comment about being Tier 9 geared. The daily is Heroic Culling. Easy mode for me, I never have to stop to drink I can roll Riptide and Lesser Healing Wave pretty much the entire time and then go home with some badges. After about 15 minutes I notice no one’s sent any invites out and that I haven’t recieved tells. I just think that maybe there’s a ton more healers on tonight pugging then normal. So I hop into trade chat.

“T9 Resto Shaman LFG Heroic CoS pst”

I don’t spam trade but I make sure it’s seen. After another 10 minutes of no response I see someone asking in trade chat for a healer for CoS. I wait to see if a second request goes out and after a few minutes don’t see any so I figure someone got scooped up quickly. So I toss into trade again

“T9 Resto Shaman LFG Heroic CoS pst”

No more than 2 minutes go by before I see the same person send out a request in trade for healers for CoS. I think to myself well this is silly I’ll just send them a tell and we’ll be off in no time. Still plenty of time before the reset at this point.

“Hey, I’ll come heal for you guys.”

I get no response. After a few minutes I send them

“If you found another healer it’s cool. “

Then I see in trade chat again the same person asking for healers for CoS. WTF!? Does this person have me on ignore? Maybe the tells are just getting lost in the sea of trade chat spam? I don’t know so I send him another tell.

“Hey, I see you keep posting in trade you’re looking for a healer for the daily. I’m willing and ready to go. Are you not receiving my tells?”

This time I get a response;

“no, I’m getting them. Just don’t want you healing.”

I scratch my head at this one a bit. What the hell did I do to this guy?

“I’m sorry that’s a rather ominous satement. Did I do something to offend you or something?”

At this point I’m not mad, I’m just ridiculously curious why.

“you’re a Shaman, you can’t heal a heroic.”

The reply was very matter of fact and that’s all I got.

“You can’t be serious. Really it’s because I’m a Shaman?”

“yeap, sorry.”

So, complete B.S. reason right? Maybe. Maybe this person had a really bad run in with an enhancement shaman who said “OH HI I’LL HEAL YOU” but didn’t actually spec into Resto or use any spell gear. Either way I had a good chuckle about it and I responded with the only thing I think I could at the time.

“Dude, I’m so blogging about this! Make sure you stop by and see it! www.worldofmatticus.com, Good luck and have a good night =D”.

At this point the daily was changing over, so I decided to call it a night without getting my two badges. Just goes to show you, sometimes you don’t even have to get it IN the group before something interesting happens.

So, how about you guys? Anything fun to report from any PUGs?

Until next time, Happy Healing.

Sig

Podcast Appearances

Here’s a quick summary of my recent podcast appearances.

Lodur and I were featured on WoW Relief (Part 1 and part 2)

I spoke with Tristan from the Elitists. There was a part in here where my mom randomly barges into the room and asks if I want blueberry juice and begins making all these weird noises. Sigh mom. I think Tristan cut the part out (for which I’m grateful).

I appeared on Episode 112 of the WoW Insider show. Mike put me on the spot with this one. “We didn’t talk about healing the last time you were on so go ahead Matt, talk about healing!” Had to really think on my feet about that one.

Upcoming appearances

Will be sitting with the Twisted Nether crew for a round table discussion. It’ll be done live with a chatroom and all that. That will be this Friday on the 23rd.

What I Want Raiders to Know

This post was inspired by a post I saw on Chris Brogan’s blog. I figured it’d encompass most important raiding aspects nicely.

Do your raiders believe they know all that? I listened in on a pickup group the other day for an Onyxia 25 and it was utterly amazing how lost some people appeared to look. All sense of discipline was lost. It was as if they had just turned 80 and started raiding again. These are bonafide raiders. I suppose to be fair they were on alts of a different class or role.

Once again, let’s get back to the basics.

Raid leaders

  • Know the gimmicks of the fight
  • Be quick and effective when explaining (Don’t drone on)
  • Marking kill and CC targets
  • Delegating someone to handle healing and tanking assignments or doing it themselves
  • Knowing what the “weakest link” is during an encounter and how to resolve it

Tanks

  • Every possible method they have to generate large amounts of threat
  • Opportunistic times for their own survival cooldowns
  • Ideal tanking position on bosses
  • Spotting loose mobs and grabbing a hold of them

DPS

  • Recognizing when their threat is too high and way to slow it up
  • The best times to use their damage cooldowns
  • Avoiding the dangerous crap on the ground
  • How to survive as long as possible in the event they are unable to escape
  • Maintaining CC on targets when necessary
  • How to buff mid combat on players who are brought back alive

Healers

  • Knowing how to move and heal
  • When to use defensive cooldowns
  • Managing their mana
  • Knowing when tank healers are unable to heal and going in without asking
  • Knowing where the tank is and keeping up with them

What other basics would you expect your raiders to know?