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Introducing the Guild Masters!

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Say hello to the Guild Masters.

Today I wanted to take a moment to announce the start of a new blog project. The idea came about after browsing through the Warcraft Guild and Leadership forums. Ran into questions and problems that guild leaders and officers were struggling with.

And you know what I realized?

There is no single place for guild leaders and officers to ask questions or gain support for common issues.

How should a guild leader handle drama?

How does an officer say no?

How do you “raid lead”?

What elements constitute a solid guild website?

Thus, the Guild Masters formed.

I’m hoping to expand a bit beyond that though. I’ve played League of Legends, Heroes of the Storm, and Counterstrike: Global Offensive. All of those games involve elements of leadership but it’s not quite the same as leading in WoW. Eventually, I’d like to expand and incorporate those elements but for now, I’m going to focus on the MMO side of things.

If you’re interested, shoot me an email or hit me up on Twitter (@matticus) or add me to your battletag (Matticus#1773).

Conquest turns 7 years old this month. When I started, I didn’t really have that many resources available. I don’t remember the leadership forum having been created yet. I relied on mistakes observed in other guilds. I asked for advice and pointers from the few friends I had who were officers and leaders of their own guilds. I made my own share of screw ups along the way.

As a result, I laid down the ground work for the site back in April and started sketching out what I wanted it to be. It’s a site that’s targeted for newly promoted and minted leaders who might know what they’ve gotten themselves into. I’ve asked a few trusted and driven individuals to provide their own insight. But I’m determined to provide some help and assistance with the Ask A GM section. It’s been up for a month now so do check it out and let me know what you think (or want to see more of).

The small community back then gave me the confidence and skills into what I am today and I want to give back.

Here’s a small sample of posts that are up that’ll benefit you:

If you’re stuck with problems or want some advice, contact us and check out the forums! Guaranteed we’ve had similar experiences in the past.

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Half a Year Later, Relieved at no Chat in Hearthstone

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That certainly took a while to reach.

Yes, I’ve managed to accomplish one of my goals for Hearthstone: Reaching Legendary status. Now I can relax some and experiment with other decks and classes before the next great hunter nerf. The deck I used was the one I linked to in my last post for Hunters. I can now begin focusing on trying my hand at tournaments. I was quite surprised to see that Legend players make up a really small percentage of the population. I guess that makes sense with around 20 million players but how many of them engage in the ladder, I wonder? I’m not a fan of the tournament mode where players are asked to bring 3 different classes but that’s the way it is. I’m experimenting right now on my Shaman, Priest, and Druid decks trying to decide which of them to use and which styles to play.

Anyway, my journey to being a Legend wasn’t quite the best experience. You’ll recall not too long ago about Blizzard’s decision to effectively silence and mute players preventing them from chatting with each other in the game.

Never have I been more glad for that decision. There’s plenty of sore losers out there who can’t seem to get over it and want to make themselves feel better by taking a parting shot at an opponent. I’ve been added after matches multiple times via the Battle Net friends list. Every time, I wonder if it’s going to be someone who actually wants to say good game or that’s a sweet deck, would you like to practice more?

Every time, I am constantly reminded of my own naivety. Players out there don’t seem to care about good sportsmanship. They’re bitter after a loss and just want to take it out on their opponents. I can understand that but it doesn’t mean I agree with it.

legend-rank2

First of all, I’m not actually sorry. Second, I am not a gentleman of African descent. And my scrub ass actually ascended to rank 2. The thing is, I would’ve expected this reaction no matter what deck I use.

legend-stuff

Like, what is it with the desire to send off one parting shot at your opponent? Adding them to your list, sending one well fired insult, and then removing them before they even get a chance to respond? It’s disappointing really. Incidents like these really magnify what the community is like because it’s the only serious exposure we get. When we as players square off against others who respond that negatively, it can be incredibly discouraging to other players who want to get involved in the game and take it more competitively.

Now, to be fair, I had the option to not accept the initial Battle tag request. That is definitely on me. It’s still a shame though that the only kinds of players willing to take the effort to add others are the types who we don’t really want to interact with in the community to begin with. I don’t have a a solution or any ideas how to even begin to resolve it. Perhaps if there was an in-game report button in the corner, it would be convenient enough to access and report the individual. I know the Battle Net chat frames have a reporting option for harassment.

What’s the point? To encourage better behaviour from players. Learned that from Riot’s playbook. Perhaps impose a penalty that gradually escalates based on reports received and examined. Unlike League of Legends, there’s no way to really gauge a player’s moves in games as being harassing or trolling or feeding since this is a 1 on 1 game. Perhaps what I should do is put my own cards where my mouth is and add opponents after every game and say GG instead. Sadly, I don’t think even that move will be received well at all.

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Raiding Epiphany

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You know that time when you’re working on a new boss and it just seems like you keep hitting that same block over and over? For us, it was Blackfuse. We’ve been working on the guy for the past month now. We kept bringing him down to about 65% but we’d keep consistently buckling during that first magnet phase. It was a combination of fires, mines, overload, or something else that was seemingly unavoidable.

Then all of a sudden, the clouds part.

Sunlight shines right through.

The players are struck with a wave of epiphany.

Our attempts improve dramatically. We made it past the the first magnet phase, then the second magnet phase, and now we’re breaching below 50% more often than not.

It’s like being able to breathe again after having clogged sinuses for so long.

That’s kind of where we’re at now. I call it cautious optimism, but if this level of improvement continues, then we’ll be on track.

Retooling and rebuilding

Not long after the proposed schedule went out, I had a few members express their inability to commit to that schedule. As a result of that, I did end up losing some fine players and friends.

It’s a little funny how things work out though. I was approached by a previous raider who’d been out of the game for a while and with a different group. Turns out the players in there were looking to move on up and get into some of the more top tier content in the game. Instead of trying to transition from a 10 man to a 25 man guild, they were toying with the idea of flat out signing on with a 25 man guild.

The beauty of the current state of raiding is that players can easily cross-realm on any difficulty. For the past month, we’ve been raiding with many of these players and they didn’t have to change servers at all yet. A few of them made the leap earlier on because they liked what they were seeing. Some others are still holding off for now, but it seems an amicable solution for everyone.

Conquest veterans can be rested a little more on the earlier encounters to conserve energy and mental fortitude for some of the more challenging bosses like Thok and Blackfuse.

Newer players are embracing the challenge and accessibility of heroic raids. Many of them actually fit right in with no problem. Of course, a few of them are understandably upset since they used to be the top dog in their former organization but are now being completely out DPS’d by sheer differences in gear alone. But that’s obviously an easy problem to resolve.

Our raid has received a notable shot of adrenaline, at least!

A post-Blizzcon release

How about that cinematic, eh?

Along with the November 13, 2014 release date?

That’s quite some time away! I was really hoping for an earlier release but it wasn’t meant to be, I guess. Blizzard’s stated time and time again that they’re committed to providing a more timelier expansion release.

What are your thoughts on the 2.5 week leveling period? Raids don’t open until week 1 of December. In previous expansions, raids opened up exactly a week after. I understand their rationale for Warlords in that they didn’t want to release the game during Remembrance Day (November 11th) and then there’s the American Thanksgiving holiday the week after. In theory, I could relax my levelling speed a bit.

But c’mon, my pride is on the line here.

I was beaten to the level cap in the guild for the first time in Mists when I had been the sole title owner from Burning Crusade, to Wrath, and to Cataclysm.

By a non-Asian, no less!

Need to regain my title here!

For more thoughts on the levelling process and the release date, check out the recent episode of The Edge!

httpv://www.youtube.com/watch?v=iByQHQBT8VE

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Win a Beta Key from BlizzPro!

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httpv://www.youtube.com/watch?v=EdxIFiYGB0A

BlizzPro has five beta keys to give away and we want to hand ‘em out to you! I’ll mention how to get them in a moment.

I know I don’t often plug the show here as much (shame on me). I’m going to attempt to make a concerted effort to do so. We’re steadily aiming to ramp up our content. More co-hosts have been added for a more panel discussion type of production. On the beta, I did get a chance to test most of the bosses that were up. There’s more happening later on today and I’ll try to get in on those as well. If you watch this week’s episode, you can see my efforts as a Holy Priest against Oregorger.

Quiet Matt! How can I get a key?

Easy! I’ll quote it from the post: The Edge: Win a Warlords of Draenor Beta Key!

On August 3rd, we will send a tweet out from The Edge account with #BlizzPro and all you need to do is simply retweet that message and follow @edge_blizzprotv, @Veliice, @ktjnwow, @GitErRaid and @matticus for your chance to win! We plan to announce the winners on Thursday, August 14 and Friday, August 15.

Good luck!

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Eventbrite? Or Eventbust? Thoughts on BlizzCon 2014 Tickets

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Bullsh*t.

Horrible.

Complete clusterf*ck.

Those are some of the words on Twitter used to describe the ticket purchasing process this year for BlizzCon 2014.

First of all, congratulations to everyone that managed to secure and score tickets for this year’s BlizzCon! I managed to get some for myself and Conquest will be returning in full force again with some new faces (and old).

What exactly was different about this year versus previous years?

The Old System

Historically, Blizzard has done a fairly good job managing ticket purchases. You had to keep refreshing the page, select your order, and you’d get thrown into a queue. There would be an indicator that showed you what place in line you were. If you were 1356th in line and there were 10000 tickets available, you knew you were locked in for a ticket. Once the indicator reached zero, that meant all the tickets were spoken for and had been sold. There were no more left in the system.

The New System

This year, Blizzard opted for something different. They decided to use Eventbrite instead. A few of my guildies had used Eventbrite before and mentioned that the system itself had crashed during smaller events and concerts (with a capacity of 2000 seats). BlizzCon hitting the 20000 ticket mark made me wonder if Eventbrite could even handle the expected load.

My guild has done this annually now. We had a thread set up to coordinate who was able to buy tickets, what their maximum purchasing capability was, and who needed tickets. We were all on Mumble when the tickets went live and I hit refresh, selected four, and was thrown into their waiting room. Some of my guildies were faster on the draw than I was and managed to proceed right to the checkout page. I had given up hope. I figured if I was in the waiting room, there was no way I’d be able to get tickets. But I had no visual indicator as to how many tickets were remaining so I stayed on there.

Minutes later, I was thrown out of the queue and informed that the event had sold out and that there were no more tickets available.

Ugh.

My first year of not getting my own BlizzCon ticket. There goes my streak.

Or so I thought.

Resigned and frustrated, I kept slamming my F5 key just because. Then I noticed my page had changed. The sold out notice was gone. Tickets were available again. Perplexed, I decided to go for it. Changed my ticket quantity to 3. Was told that it wasn’t available, but I could buy them in singles. Said screw it, selected 1 ticket and was thrown into the checkout page again. By this point, all but 4 people in guild had tickets that were spoken for. 3 of us managed to check out in time and get order confirmations on our tickets.

The last guy was still stuck and wasn’t able to get his either as it had thrown him another sold out error.

On a hunch, he was smart enough and decided to wait a few more minutes before trying again. Sure enough, 24 minutes after the first wave of tickets had been released, he managed to purchase a single ticket for himself. Everyone who had signed on and committed to a ticket managed to get one.

Weird right? What the heck happened?

Based on what I saw and my conversations with others, tickets were held on the checkout page by people purchasing them. If people did not finalize their purchase or if their check out process timed out after 8 minutes, those tickets would then be released back available for purchase.

However, the rest of us in line had been thrown out and we would not have known about it. Why would it tell us that tickets are sold out if they weren’t actually sold out?

I felt that was absolute ludicrosity. Way preferred the old system. At least I knew for sure that I had a chance. And at least I knew that once the supply bar was empty, it was literally empty. I understand that the system this year had the unintentional side effect where people could show up late and purchase a ticket 20 minutes later. Neat in a way, but not exactly fair for the people who started the F5 refresh spam on the dot.

How can this be solved?

Easy. Put in something that the previous BlizzCon pages had: A bar that shows how many tickets are remaining. Calculate it based on actual tickets confirmed and sold. I think that’d go a long way towards placating many interested players.

Oh and don’t actually throw people out of the queue.

Why They Switched

Good question. Why did Blizzard switch?

One reason why we’re using Eventbrite is because there is a quick and easy system to help us monitor purchases and be able to take tickets back from scalpers/bots.

Source

BlizzCon is notorious for having a huge number of people trying to sell and scalp tickets. Listings appeared on Ebay weeks before the actual BlizzCon ticket sale. I’m not sure about the countermeasures or the success rate of trying to stop and minimize the effect of scalpers, but I loaded up Ebay and decided to search it up:

blizzcon-ebay-2014

Maybe it’ll get shut down? Who knows?

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