WoW Premium services: Yes/no/murloc?

Over the course of a game’s lifetime, things change. Features are added, pricing models change, content evolves. Blizzard’s fantasy epic World of Warcraft is no different. The game has been around for over six years at this point, and in that time we’ve seen many things change.

Remember when the game was first released? There were PvE server and PvP servers. On PvE servers you could have toons of both factions no problem, but on PvP servers it simply wasn’t allowed. Over time that changed, and Blizzard allowed you to make toons of both factions on a PvP server. There was also a time when Blizzard said you wouldn’t be able to pay to transfer your toon to another server, that it was only for server stability / population control. Not too long after the service became available for a small fee, the birth of the WoW premium service. From there we’ve gotten to recustomize our characters look, the ability to race change or change factions and all for a small one time fee. Every time this has happened, people have drawn a line in the sand. Either they love it, or they love to hate it.

Recently we’ve seen more in the way of Micro-transactions and premium services being added into the game. In game mounts like the Sparkle-Pony or the Winged Lion coupled with numerous in-game mini pets are available for purchase with real money. Pets will run you $10, mounts will run you $25. When they are purchased they are made available for all of your characters that currently exist, and any that you will create from this point on. Permanently attaching the items to your Battle.net account. There are also other premium features, such as the remote auction house. For an additional $3 a month, you can set up and purchase auctions from your enabled mobile device, and as an added bonus you can talk to your guild mates using the application as well.

The most recent announcement was that the developers at Blizzard are working on a Cross-Realm Dungeon Feature. In case you missed it, or are reading this post from somewhere not Blizzard-site friendly here’s the blue post

With the continued popularity of the Dungeon Finder, many players have been asking for a way to group up with real-life friends who play on other realms to take on instances together. Today, we wanted to give you a heads up about a new feature currently in development that will allow players to invite Real ID friends ( http://us.battle.net/en/realid/ ) of the same faction to a party regardless of the realm they play on, and then queue up for a 5-player regular or Heroic dungeon.

As this is a fairly complex service to develop, we don’t have a release date to share quite yet. It’s important to note that as with some of the other convenience- and connectivity-oriented features we offer, certain elements of the cross-realm Real ID party system will be premium-based, though only the player sending the invitations will need to have access to the premium service. We’ll have more details to share with you as development progresses — in the meantime, you may begin to see elements of the feature appear on the World of Warcraft PTR.

So there it is, for a small fee, you will be able to invite your friends across servers into a group for 5-man dungeon running. This actually caused almost as much a stir as Real ID did when it was first announced. People either love, or hate the idea of having to pay to play with friends across different servers. Ignoring everything else, premium services or these additional cookies are luxuries. They don’t break the game, or give someone an unfair advantage. They are options, and love them or hate them they are very much real.

My personal opinion on this particular premium service is that I like it. I like the idea of being able to play my alts with friends from other servers for dungeon running. I recently moved servers and left a lot of my friends behind. I’m exactly the demographic that this premium service is aimed at. Is it for everyone? No, not even close. For some people though, they’ll gladly pay the extra cash for it.

Do premium services ruin the game? Are they a betrayal of the customer / supplier relationship we have with Blizzard Entertainment? I don’t think it does. These are all optional and don’t really have an impact on the overall game-play, they are just nice cookies for us to enjoy if we feel the price is right. If you don’t like it, you don’t have to pay for it. If it suits your needs, you can indulge in it. Our $15 a month has brought us many improvements over the years. New servers, higher population caps, improved development in characters, raids and the UI. The ability to talk with friends across servers anytime I want. I don’t think our free upgrades are done by a long shot, and if Blizzard wants to charge for additional services, that is their choice. While I can understand both sides of the coin, at the end of the day I see it as you’re paying your monthly fee to play the game, all the other stuff are just extra. The things they develop as premium services aren’t for every audience, so developing them for smaller groups, sure there may be a cost attached. I mean hey, just because you aren’t paying for mobile armory every month doesn’t mean you’re going to miss the chance to punch Deathwing in the face.

What do you think?

Topping Meters vs Assigned Role

Ask the healing community what they think about healing meters and you’ll get a varied response. Some people swear by them and attempt to dominate the healing charts or rank on fights through World of Logs (usually recent converts from DPS roles to healing). Other folks see them as a tool to measure spell usage and the overall feel of healing for a fight, not really caring what the overall numbers say.

Recently there has been a resurgence in the camp of people that evaluate healing based on nothing more than the number on meters and logs. While normally this is relegated to what I like to call “outsiders looking in”, or rather non-healers attempting to evaluate healing, it has become an increasing point of measurement amongst healers in Cataclysm. It is with that in mind that I bring up the age old question once again; what is more important,  topping meters or performing well in your assigned task?

Top O’the charts to ye

There are a group of players that care only about the numbers, and only care about how they rank in relation to one another. They have an inherit need to be the top dog, the big boss, the head honcho of the meters. This is because they equate larger numbers with success. For DPS there is some merit there, and having that competition between DPSers can help push your raid’s DPS to rather insane numbers. Sadly though, this doesn’t work for healers or tanks quite as well. Being concerned with topping the charts can lead to some unfortunate happenings.

The most notable effect is that people who tend to heal with the sole intent of hitting the top of the charts tend to run on E longer than other healers, and sooner. They waste more consumables and waste more raid resources like Innervates, or force earlier Mana Tides just to keep going. The wasting of resources can lead to trouble for other healers down the line, and can jeopardize the raid as a whole. A second effect is that you tend to snipe heals from other healers. This means an increase in over-healing and a waste of mana. Every time a healer snipes a heal from another healer, you’re basically denying them the effective healing for mana spent on whatever spell was about to land. Lastly, you have the potential to spread yourself too thin, which can result in a dead raid. Topping the meters on a wipe, well it’s still a wipe.

…narrow of purpose and wide of vision

Another group of players follows their assignments with slavish devotion. They latch on to their healing assignment, and even when they can see other people in need of help do not deviate. They put on healing blinders as it were. This can cause just as many problems as people who try to hog the healing glory. A tank healer may keep the tank alive, but may end the fight with a full mana bar, where other healers may have struggled and ended the fight with no mana and a list of dead that shouldn’t have been dead. The raid healer who focuses on nothing but the raid, but ignores the tanks could see a dead tank.

Locking yourself into one tiny aspect can turn you into a dead weight that brings the raid down with you. If you and your assignment are the last ones standing, and everyone else in the group is dead because you couldn’t deviate from the plan slightly or adjust, well you just doomed them all.

The Question, the answer, and the in-between

Would you rather 1. Follow your healing assignment or 2.  Show up at the top of the healing meters ?

I posed this very question on twitter to see what type of response I would get from the healing community. Seems like both sides of the coin are tainted so to speak doesn’t it? The question is in and of itself a trick. Both answers are wrong. Adhering to a narrow view of the raid can be as bad as trying to garner meter glory. I was pleased that almost everyone responded with the correct answer, adapt.

While healers shouldn’t be concerned with their placement on the meters so much as making sure they are putting out the healing relevant to their current raid content, they shouldn’t abandon their assignments and just do whatever they want. Raid leaders and healing leads assign people to certain tasks for reasons. Whether it is to coordinate defensive cooldowns on a fight or to make sure the healing load is even, they (hopefully) have the best intent for the group and know what they are talking about. That said,they expect you to adapt to the situation around you and help out as you can. Don’t try to be the hero, trust your teammates, but keep an eye out on what’s going on.

If your healing assignment is stable and you see a problem area that needs a little TLC, help. If you are in need of a little help in your task, ask for it. If you don’t agree with your assignment don’t ignore it outright, talk with the heal / raid lead about it and see if you can make a better plan. Our job as healers is to deal with some of the most difficult things the game has to offer. We have to adjust to fluctuating damage, mix ups, mistakes all while dodging fires, void zones, raid bosses, and rabid hockey fans. You have to stay on your toes and be aware, and be prepared to adapt.

Screw the meters, our job is to make sure that we worked as a team to keep the raid alive through the encounter as best we can. You do the task assigned to you, and once your stable and comfortable you branch out if you can and help sure up the sides. To give you a perfect example, we had an encounter where a raid cooldown went off early due to a miss-click. One of the other healers immediately stepped in and filled in out of his normal sequence for cooldowns to cover the miss-click, without being asked to. The healing team was able to adjust and it literally saved the encounter. It’s all about balance in the end. You do what you can to help out the raid without trying to be a hero. I encourage you to throw meters out the window and focus on survival, survival of the raid, of your assignment and of yourself. THAT is what you should be worried about. You show me a parse where you pulled 32k HPS on a H- Chimaeron wipe, and I’ll still show you a wipe. If people try to evaluate you purely on your meter rankings rather than looking at everything you do, ignore them.

Lodur’s Epic Journey to PaxEast 2011

If you didn’t know, for the last several months I’ve been the third seat on the RaidWarning podcast. This comes after the BDTU podcast came to a close. Since then I’ve dove back into podcasting pretty hard as it’s something I really love. We were invited back this year to do a Live Podcast at PAX East 2011. I was excited because though I’ve attended Blizzcon and other conventions, this was the first time I would be attending a convention as both Media and as a Speaker. My excitement only escalated further when I saw this little snippet posted on their site;

TypeFrag Presents: Raid Warning Live!
Manticore Theatre
Sunday, 12:30pm – 1:30pm
It happened at PAX Prime and it’s happening here. Seven, David, and Joe, hosts of the ill-humored World of Warcraft podcast, Raid Warning, step out from behind their Brewfest steins for a live broadcast show. Expect the latest in WoW community news, prizes, and Cataclysm information while the hosts and their guests attempt to do what their fans have requested: be funny live. Guest Lineup: Dustin Blackwell (MMOMFG.com) and more! 

 

Panelists include: Seven DeBord [Host, Raid Warning], David Morrison [Co-Host, Raid Warning], Joe Perez [Co-Host, Raid Warning], Dustin Blackwell [guest, MMOMFG.com], Jeff Cannata [guest, Weekend Confirmed]

It’s pretty exciting even still, and now that I’m home from PAX I’m going to frame the page from the convention book. So, back to the epic journey story part right? right!

Well anyways, I begin to make my plans to get to Boston, MA in time for the con. I start looking at train tickets and plane tickets and then notice that it’s only a 7 hour drive from my hometown to Boston. I ask the significant other and we decide that we’ll make the drive. Preparations are made, and the day of the journey arrives. I leave work at 5pm EST and Tart and I begin our long drive to Boston. Everything is going great and I doze off in the passenger seat. I wake up a couple hours later and we stop for gas and some food. We pile back into the car and start on our way again. We make it a few miles down the road, and all of a sudden the RPM gauge drops to zero. The car is still running, but the lights are getting dimmer, the radio is freaking out a little bit, the speedometer stops tracking speed and the odometer stops tracking mileage.We pull off into the next rest stop, and turn the car off  as the lights are continuing to dim.

We get out check the engine and everything on the surface looks good, so we get back in and the car wont start up. We begin looking for a jump, thinking the battery may just be dead. We find a couple willing people, but when we remove the jumper cables, the car just dies out. We call Triple A and they give us a hard time about sending someone out. Over two hours later someone finally arrives, and starts by trying to give us a jump from the truck. The jump starts the car, but again once the power is removed the car dies out. So we get a tow to the nearest WalMart thinking we can just replace the battery. $200 tow later, we swap the battery out, start the car and head off into the night. We get about another 100 miles or so and the battery dies. Clearly at this point it’s the alternator, but it’s super late and there are no shops we can go to at this point to get it fixed. We wind up having to spend the night at the rest stop and waiting until morning. Let me tell you, sleeping in the car when it’s bloody cold is not fun.

Morning comes, we get a tow to a local shop. $374 and a new alternator later, we’re on the road again. We get to about 20 miles outside of Boston, and the car, yet again, dies. Same as before too. The RPM gauge drops to zero, followed by the speedometer and the odometer. We manage to get a tow into Watertown, and it turns out the alternator is dead again. That’s right the second one was bad as well. We get a cab and head to the hotel from the repair shop, and get ready to try and hit PAX. What should have been a 7 hour drive turned into a 25 hour excursion! Next time I go, I’m flying and being done with it!

While at PAX though, it was a truly great time. I got to hang out with the amazing people at Cryptozoic, the company that makes the WoW TCG, got to play Star Wars the Old Republic, Guild Wars 2 and Duke Nukem Forever (yes it exists and it is pretty damn sweet). I got to meet a lot of game developers and really get to know the people behind some of our favorite games.  It was quite an experience honestly, and one I really enjoyed. And on Sunday, despite all the hurdles we had getting there, the live show was a huge success. People had a good time, we handed out lots of loot and had some great conversations about WoW and the upcoming patch 4.1. We even got to drink some nice home-crafted beer while doing so. Most of all,  I really enjoyed meeting some of my readers and listeners face-to-face. Being able to shake hands with you guys and say hello was a great experience and one that I’m hoping I get to repeat often.

Is Blizzard keeping you in guild by threat of rep?

Last time I posted, I broke the news that I left my guild and home of 6 years on Zul’jin, Unpossible. I actually wound up moving servers completely, and now reside on Ner’zhul a US PvP server located in the bloodlust battlegroup. I am now a member of the Conquest guild, and attempt to harass Matt (otherwise known as Russelcus) daily. Making the transition was quite daunting. It involved leaving everything I knew behind, transferring servers from PvE to PvP, getting used to new guild structure, raiding roles, other healers, loot system differences and generally getting adjusted. I can say to that effect that the players in Conquest have been nothing but top notch, and really welcoming. They’ve done a damn good job of making this displaced shaman feel welcome while I adjust to my new environment. While on that topic, I’d like to give a big shout-out to all the crew, thanks for helping to make the transition a little bit easier. I’m having a blast raiding with them, and I’m looking forward to seeing a large group of them again this year at Blizzcon 2011.

Now to the meat and potatoes of today. When I transferred I went from being exalted with a guild, to starting back at scratch. That means I lost the ability to purchase any of the guild vendor items that required any sort of rep at all. At first I didn’t think it would be a big deal, but then I rolled an alt and really could use that heirloom helmet to speed up the leveling process, but I can’t buy it yet because I don’t have the rep. Or the fact that while our guild got the achievement Guild Glory of the Raider, I can’t cash in on the sweet sweet Dark Phoenix quite yet. It’s sort of this constant nagging reminder telling me that I haven’t really earned my keep yet. Having hit maximum level and completed all the quests besides dailies and a handful of quests in Vash’jir, I’m climbing up a pretty steep hill right now.

So I got to thinking, is this a deliberate design mechanic to keep people in their guilds? Before Cataclysm, recruitment was pretty steady. You could post on various sites and forums, send out twitter messages or put out a new video and you’d get at least a few nibbles. Now though, recruitment is pretty arduous. I know plenty of guilds that are having a hard time filling in certain classes or rolls, and others that would have to beat away applicants with a stick now are seeing a steady slowing in the trickle of new applicants. So I have to wonder how many people are staying in their current guilds based on their guild rep and the level bonuses? By adding in guild bonuses and guild rep, they’ve bread in a certain brand loyalty based around personal desire. Sure you can leave your guild and join another one, but you’ll have to grind that rep out all over again! Sure you can join that other guild, but they’re lower level than your current guild so you’ll loose all those nifty bonus abilities!

Now don’t get me wrong, I’m not all about guild hopping or anything like that. But from where I’m sitting, we used to get a ton of emails about finding the right guild, questioning if the guild you’re in suits your needs, things like that. Those emails have dwindled quite a bit since Cataclysm was released. I know a couple of people, who the idea of doing the grind all over again was just the last straw, and instead of switching to a new guild and maybe having their love of the game renewed with a different group of people, they just stopped playing all together.

I think Blizzard recognizes this a little bit and in Patch 4.1 we’ll be getting Heirloom Tabards. The Illustrious Guild Tabard allows you to gain an additional 60% guild reputation from your questing and tasks, while the Renowned Guild Tabard grants an additional 100%. I’m fairly confident that the Renowned Guild Tabard will be something you can pickup at exalted for alts, and the illustrious tabard might almost be enough to ease the burden. It just depends on what rep level you’re required to have before you can purchase it. Both tabards have the added bonus of being bind on account items and can then be used for your various alts as you level them up to help cushion the rep crunch.

The question still remains though, with all these new perks and bonuses coming out for being in a guild, and the things like guild rep being a factor now, do you think that this has contributed to the dwindling returns on recruitment? Are these incentives enough that they keep people in their current guild rather than potentially finding a guild that may be a better fit for them? So what are your opinions on the topic?

By the time you read this I will be heading to PAX East in Boston. If you happen to be heading there as well, or will be in the area, feel free to contact me here or through Twitter. There are no formal meet-ups at the moment, but I will be partaking in a Live Podcast on Sunday March 13th at PAX, tentatively scheduled for 12:30 in the Manticore room. Be sure to stop by and say hello!

Breaking Up is Hard to do

Things change. This is one of the only true universal things that will remain constant. Every day you log into the game there is always something changing. Whether it is your gold totals, your gear or just what content is active at the time. Things change from an administration perspective as well.

These last few weeks I went through a large series of changes. It started with me stepping back from raiding for a bit due to personal reasons, and has culminated with me now leaving my former home on Zul’jin, Unpossible. That’s right folks, I am no longer a member of Unpossible, a place where I have done everything from dinging 60 and killing Ragnaros with all the way up to the current content. It was not an easy decision, in fact it was one that I dreaded and hemmed and hawed about. I’m not too ashamed to say I lost sleep over it. At the end of the day though I had to do what was right for me, and so I’ve moved Lodur to a new home.

Over time things will change in a guild. As people drop out of the game, or come back, or new people take charge as officers and old ones drop away. Over time the climate can change, and you may find yourself in a position where you don’t feel you fit 100% anymore. This is something we get contacted about quite a bit through email, about how you gracefully quit. Well, I recently have first hand knowledge of this and figured I would share my insight.

Take time making your decision

Before you make the decision to quit, be absolutely sure that this is the right decision. Weigh the pros and cons. Think about why you are considering leaving your current position and guild. Are you leaving to take up a position with another guild? If you consider the environment you’re about to join. Why are you considering them? Before making your final decision, see if you can maybe make an alt in the potential guild to see how everyone is. Maybe see if you can hang out on their vent or mumble servers.

The key here is to really not do anything brash. Take your time and evaluate all the angles before you hit that /gquit. The last thing you want to do is quit only to go somewhere else and realize that you didn’t want to quit in the first place. It’s never an easy decision, and honestly it shouldn’t be. It’s a big decision, especially now that there are other things to consider like guild level, perks and reputation.

You’ve decided to quit after all, now what?

Assuming you want to leave on good terms, give notice. A heads up, a forum post, even a notice to the officers or gm is nice.  It’s also good for you to get a goodbye post if your guild has forums. This gives you a chance to say goodbye to your friends, and also to make sure everyone knows what is up. Without notification, a guild quit can cause quite a stir, and one of the last things you want to do is cause a stir.

When contacting guild leadership about your pending gquit, there are a few things that you need to do.

1.) Be clear about when you are expecting to be gone by

2.) Be clear about why you are leaving. If there are things that need to be addressed or concerns that are causing you to leave, be sure to inform them. Even if it’s something as simple as a shift in playstyle and times. Management will usually be interested in why anyone is leaving so that they can fix any problems they come across.

3.)  Be respectful. Again if you want to leave on good terms, try to keep that in mind while you’re writing your resignation letter to the leadership and any farewell posts.

Sounds like leaving or resigning from a job right? Well, in many cases it is just like that. When you’re in a guild you tend to spend a lot of time with these people. If you’re a raider, it can be as many hours as a full time job. It may sound silly, but in the world of MMOs that’s something very true.

Personal note from Lodur

Leaving Unposssible was one of the hardest things I’ve ever done. When I hit the send and submit buttons on my PMs  and forum posts it was honestly quite an emotional thing. Having spent the vast majority of my WoW career with this group of people, drinking with them, gaming with them, sharing personal support with one another, it was like leaving a family. My decision to leave was based entirely upon my own personal issues, and it was the best of a series of bad options available to me. My departure was in not the result of failure on the part of leadership or anything else like that. I still have the utmost respect for all my friends, former raiders and former officers from Unpossible, and I never had, nor will, have a bad thing to say about them. If you’re on Zul’jin looking for a home, look them up. So for anyone from Unpossible that I didn’t get to say goodbye to, I will still be around and you better not be strangers. We’ll cross paths again soon, you have my word on that.

So how about you folks? Have you ever had an emotional moment leaving a guild or stepping back from the game? How have you left guilds before if you’ve done so? Why did you leave?