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Raid Flexibility: A Healthy Obsession

by

worried

“If you want to build a ship, don’t drum up people to collect wood and don’t assign them tasks and work, but rather teach them to long for the endless immensity of the sea.”
– Antoine De Saint-Exupery

The show must go on. It’s a common rallying cry among drama and theatre productions. It means that no matter what, the audience expects a show and the performers have to deliver. I have the same mentality when it comes to my blog. I do my best to ensure that there is something daily here for you readers to consume!

Keep that drama catchphrase in the back of your mind for a moment. We’ll revisit it.

A story

First, a story. Team Conquest finished off Naxx, Malygos, and Obsidian Sanctum. We had a reduced raiding roster. As were slowly working our way throughout OS, I received an urgent message. It’s not very often that I miss raids. It becomes even rarer when an unexpected event comes up where I have to sit myself out during the middle of a pull.

The usual trash clearing chatter was going on. I explained to the raid that something came up which required my immediate attention. One of our Resto Druids were on standby. I quickly explained to him my situation and he agreed to come in. I immediately passed off raid lead and master looter to one of my officers and said “He’s in charge.”

I returned home 40 minutes later. A quick glance on vent showed players were slowly disconnecting and breaking off into their own channels.

This meant either the mission was accomplished or that the raid had been called prematurely due to lack of resources.

I popped in.

“Is it done?”

“Yes.”

“Good.”

I was relieved. I think I felt a slight twinge of pride in there somewhere. On second thought, it might have been that sore throat of mine acting up.

The Parts

Raid leader. No, not Red Leader. We’re not talking about Star Wars here. How many players are capable (and willing) to lead your raid? I have four players who are able to sit in the captain’s chair and direct everything. If your answer is one, then you may wish to re-examine your options. Not everyone is able to fulfill this role. Make sure your candidate has the will to do so and the undying respect of the guild or else it won’t work. You can’t make people respect leaders. They have to do so on their own.

Tanks. Brio does an excellent job flipping and rotating tanks around. It helps to keep the tanks fresh and interested in what they’re doing. I have about six players who have the ability and the gear to switch into tanking roles if it is necessary. We haven’t had that happen yet. But it’s comforting to know that the option is available.

Healing leads. Currently Syd directs the healers. I do step in if she needs a day off every so often or if she’s not as familiar with an encounter. That makes two who are capable of handling assignments. Handy in case one of them manages to inadvertently stab themselves in the eye. That hasn’t happened yet, thankfully.

Healers. This should go without saying. Either recruit extra healers or have players willing to switch from their main role to a healing role if the fight requires it. There are 7 of us on the starting lineup with another 3 on reserve.

Replenishments. Ret Paladins, Survival Hunters, and Shadow Priests. I believe this is getting further expanded in 3.1. Have alternative sources for Replenishment. The mana regen is going to be a must going into the next raiding tier. I’ve got a Shadow Priest, a Ret Paladin, and several Hunters who can supply it if necessary.

Heroism/Bloodlust. I refer to this as the raid leader’s personal shotgun. While not always a requirement in an encounter, it helps to have the extra damage available to push through a certain phase as quickly as possible.

Why?

We are all expendable. This stems from a core philosophy of this guild. We are all united in our desire to raid and clear content. I have a duty to minimize whatever obstacles or obstructions that could get in the way of that mandate. Not having players or not having the experienced is not an acceptable reason for me. The expendability thought is that no one person should be so important or required that the entire raid has to stop its operations in case a certain player is absent.

When Conquest was first conceived, I knew I wanted the flexibility there. I knew that I could not be there all the time. I knew Brio would not be there all the time. I knew certain key players would not be available. I recruited players into the guild who I felt had the potential to take over certain functions should the need arise.

Whatever happens, the raid must go on.

10 mans

This is where it gets tricky. I don’t know if that same philosophy above would apply here as the individual efforts of players becomes even more amplified. Several of roles above wouldn’t even apply here. You don’t necessarily need a healing lead among 3 healers. It wouldn’t be that difficult to divvy up the responsibilities.

I’m not as experienced when it comes to pure 10 man guilds.

My Newfound Respect for Melee

by

melee_is_hard

Remember how I told you all, on April Fool’s Day, no less, that I was going to run off and play Ret Paladin? Well, it wasn’t entirely a joke. Yes, I’m still raiding on Syd, and still healing, but I’ve been playing my paladin this weekend as both Ret and Holy. I have a lot more confidence when I’m healing, and I have a few amusing stories about that stemming from a Naxx-10 PuG that I healed last night, but today I’m mostly here to talk to you about the special challenge of melee.

Not many healers have a melee class as their alt, and now I can see why. I’ve done ranged DPS before in group settings. I’d say it’s more of a challenge to me than healing at this point, but I can see how it could be done well. However, I was determined to take my Ret Paladin to some heroics. As I’m in a confessional mood, here’s a list of the Melee Failures I’ve indulged in over the last five days.

Failure #1

Accidentally taunting off the tank. Sorry, Brio. I’m still not sure how I managed to hit Shift 1 with the back of my hand, but I certainly did it.

Failure #2

Pulling mobs by accident . . . with my butt. You know, when you’re a melee class, you have to get behind the mobs. I think that my time as a healer has made me scared of them, and I tend to stay at max range, which can be rather dangerous with patrols around.

Failure #3

Hanging out in the green stuff. I was so happy when we defeated the first boss of Heroic Gundrak. So happy, in fact, that I stood there doing the Macarena as the poison slowly killed me. As always, I was suprised when Marfi hit the floor.

Failure #4

Staying in for whirlwind. I realized belatedly that the last boss of Heroic Gundrak was doing his little spinny thing. By the time I strafed out, I was low on health, and a ghost rhino charge made me go splat.

Failure #5

Standing in front of the boss. Now, I know I’m not supposed to stand next to Brio. I’ve made many jokes in my life about melee humping the hind legs of bosses. I’m not sure why I ended up in front of Heroic Anub’arak, but I do know what happened to me when he cast pound. Pound equals splat, for something like 10,000 overkill.

Failure #6

Getting ahead of the tank. In Utgarde Keep, I was getting antsy. Guess what happened when I edged in front of Brio? More pulling mobs. I’m glad Brio and I have a stable relationship, because I know exactly what he would have said if any other melee did that. Oh well, at least I can bubble and save myself.

Failure #7

Getting too far behind. Also Utgarde Keep. I have no excuse this time, only that I had to pee, and that turned into rather poor dps for a minute there. It turns out that you have to keep up, all the time, as a melee player.

Failure #8

Ignoring the kill order. Skull is for decoration, right? I’m issuing an apology to Amava, who was tanking Violet Hold on his cleverly-named druid Moodyswinger.

Failure #9

Panicking about my own health instead of trusting the healer. No, I didn’t say, heal me please, but I definitely used my Art of War procs whenever they were up, mostly on the tank, but also on myself. I have also bubbled a record number of times during the weekend.

Failure #10

Incomplete gear switch. I’m sure both Ret Paladins and Feral Druids face this one all the time. I don’t use any inventory manager addons, because my laptop’s poor performance means that I can only run necessary addons–nothing extra. This Sunday I DPS’d about seven heroics wearing my Holy libram. . . from Karazhan.

That’s my list of spectacular melee failures. The only one I didn’t check off this week was Die in a Fire. In my defense, Sartharion was the first instance I did with Marfi as DPS. I didn’t realize at that point I was making a checklist. I did die in that fight, not to a void zone or lava wave, but to a stray add. I also did about 1000 dps in my full suit of greens, but hey, I’d just dinged 80 10 minutes before. My dps has improved a bit now, but the failures keep mounting.

The Value of Failure

I’ve always told my students that failure is instructive. Errors are acceptable–even a good thing–while you’re learning a language, and they’re acceptable when you’re learning a new class role as well. If you never allow yourself to make mistakes, you’ll never learn. You’ll just continue doing what is comfortable and never branch out. However, I know my limits. I’m practicing in Heroics because they’re the minor leagues. The next time I see the green stuff, I’ll be running away.

There’s a very good reason that I haven’t let myself DPS in Naxx yet. Even though the paladin is different from my resto druid, it’s the same raid role, and I have a wealth of experience healing on both toons from Classic to current. In a raid, I owe more to my group members, so I have to know what I’m doing to some degree. Sure, I messed up my Holy spec last night and forgot to even get Bacon of Light, but it didn’t matter. I still beat the other healer, a better-geared Holy priest, on the meters. It is true that I only pulled ahead because she died on the first pass of the Heigan dance, which then continued for 10 more minutes with about five players alive, but I was proud of myself nonetheless. It’s absolutely amazing how much energy playing a new character can give me on this very, very stale content. However, the Flash of Light spam nearly killed me. Syd uses such a variety of spells, which I have mapped for both hands (left hand for direct heals, mouse for hots), that I never feel stress in my wrists. This morning my left wrist is killing me from repeatedly hitting the C key. I don’t know how full-time paladins do it.

Lodur’s Final Thoughts Before 3.1

by

ulduar_phixr1

I’d like to condense my final thoughts on the Restoration Shaman Changes so far, since the patch is imminent at this point and shouldn’t be too far off.

The hottest topic for Shamans as of late has been the Blessing of Wisdom and Mana Spring Totem stacking change.  Understandably we were all a bit shocked by this change. This is pretty much taking the stars out of alignment for us. I know I reacted harshly to it first in my post Shaman and Paladins Mana Buff Get Hit! . This was before I got a chance to actually test it out as well as sit down and think about it.

Lets talk about mana regeneration from an encounter design standpoint. In a raid how often do you run out of mana now? For me I know it’s never unless a lot of other healers bite the dust and I have to pick up the slack. How often do you have to use mana potions? I think I’ve used 5 total in about 8 weeks, and those were on heroics. That’s with moderate gearing, not even a heavy MP5 set. That’s honestly not good for designers. In order to compensate for ungodly amounts of healer mana developers tend to make encounters with more widespread raid damage instead of other much more fun mechanics. Personally I’d rather have fun mechanics, I like variety! (read as less Whack-a-Mole plx!)

Raid wide we lose 109.2 MP5 from this change and I can tell you from testing it, it’s not that bad. I’ve spent a lot of time on various iterations of Lodur on the PTR testing the changes out, doing raids, seeing how regen was affected… and to be honest it really wasn’t affected as majorly as many people think. Right now on live I can end a fight like Kel’thuzad or even Sartharion with drakes with around 50% mana, and that’s with chain casting. On the PTR I was ending with about 35%. Honestly it’s the difference of a mana potion.  We’re not really going to see a shift too dramatically. Rejoice! We are the mana base line!

There is also another great part of this for Shaman in general that I’d like to take a moment to point out. There was a discussion about totems and macros and such on PlusHeal and a very interesting point came up. A lot of shaman over there refer to our water totem as our swing totem, and I agree with this. The water totem slot is our most versatile of the lot and tends to get the most use. By changing the way mana regen stacks it allows us to take a Blessing of Wisdom, and then use our water slot for something other then just Mana Spring. Healing Stream totem is getting a buff through talents that makes it a very attractive choice (AoE hot? yes plz!) and lets not forget our brand new Cleansing Totem that will take care of both poisons and diseases. With the new change we wont have to sit and worry about taking away mana regen by dropping a poison cleansing totem or what have you. I found the ability to not have to worry about having Mana Spring down all the time was like a weight lifting from my shoulders. I have a feeling once you guys see it in action you’ll feel the same =D

Here’s a recap of the Patch Notes relevant to restoration Shamans.

Restoration

  • Ancestral Awakening: This talent now accounts for your ineffective healing, rather than effective.
  • Ancestral Healing and Healing Grace have swapped places in the Restoration talent tree.
  • Cleanse Spirit now has a new icon.
  • Mana Tide Totem: This spell no longer costs mana.
  • Restorative Totems: Reduced to 3 points, down from 5. Increases the effect of your Mana Spring Totem by 7/12/20%, and increases the amount healed by your Healing Stream Totem by 15/30/45%.
  • Riptide: This spell has a new icon.
  • Tidal Force: Now has a new spell effect.

General Shaman Changes

  • Bloodlust/Heroism: Cooldown reduced to 5 minutes, but Sated and Exhausted now last 10 minutes.
  • New! Earth Elemental Totem: The summoned Earth Elemental should now have significantly more health and slightly more armor.
  • New! Fire Elemental Totem: The summoned Fire Elemental should now have moderately more health and mana, and its damage scaling has been increased. In addition, the Fire Elemental’s spells now cost less mana.
  • Flametongue Weapon: Bonus damage from spell power now based on weapon speed. Slower weapons will benefit more from spell power.
  • Frostbrand Weapon: Damage increased by approximately 20%.
  • Mana Spring Totem: This totem has been redesigned. It now provides the same mana benefit as Blessing of Wisdom to the entire party or raid, but is exclusive with that effect.
  • Poison Cleansing Totem and Disease Cleansing Totem have been merged into “Cleansing Totem.” Cleansing Totem pulses every 3 sec, down from 5.

Another item was the change to Heroism / Bloodlust. The change is that the debuff and the cooldown are being flipped around. Cooldown has been changed to 5 minutes and debuff has been changed to 10 minutes. At first this seems like a big hit from the nerf bat, and at first I thought so too, until Matt and I had a great conversation about it. Heroism / Bloodlust is an optional raid buff, unlike replenishment which Blizz feels is a mandatory buff. Encounters are not tuned with you having one every try in mind. It’s a raid leaders shot gun buff, on Sarth 3D we use it to burst down the second drake for an example. It’s something you use when you really need to have something dead and fast. The change allows for you to use it more inline with progression fights. Lets say you pop it, and you die. Dying clears the debuff but if the ability is down and you don’t have another Shaman, fat lot of good it’s going to do you. This will allow groups that only have 1 Shaman to always have this buff available when learning fights. I think this is actually a good thing.

Elementals are getting buffed, which is long overdue. This will bring them back up to something a little more useful then were they currently are. I know my Fire Elemental when I break him out on Sarth adds doesn’t really do a whole lot and tends to run out of mana fast. Which his damage scaling more and cheaper spells he’ll just be that much more useful. Earth Elemental getting a health increase is also really good. I can’t tell you how many times I’ve dropped him to make a get away only to have him die so fast it doesn’t matter that I dropped him at all.

Bottom line here is we really made out this patch. We didn’t get godly buffs, but we avoided the nerf bat and remained largely unchanged. The changes we did get will actually help our utility to a raid, and can be looked at as buffs in a way. The Mana Spring totem change really benefits us more then it hurts us. It gives us a bit more freedom to roll around totems. I am looking forward to this patch for many reasons, not least among them Ulduar.

What about you? How do you feel about the imminent patch?

Till next time, Happy Healing.
~Lodur

As always feel free to follow on twitter http://twitter.com/LodurZJ And don’t be afraid to ask questions using direct message there or the contact form here on the site!

5 Phases in the Cycle of Drama

by

on-a-boat

I am not happy.

To be frank, I’m really annoyed.

There’s a player I know who is distraught with another player. They’re both able to work together, but that’s not the issue at hand. The behavior of one player irritates the other.

There are two problems. Those of you who are or who have been in guilds will recognize it. I’ll give you a quick excerpt of the conversation in a second. For the first time, I face palmed.

“What were the problems?” I asked.

“I can’t tell you.” He responded.

“How am I supposed to fix the problems if I don’t know what they are?” I questioned.

“I don’t know, man.” He squawked.

“Can you at least tell me who they are so I can try to talk to them and get to the bottom of it?” I urged.

“No because I don’t want to rat them out or they’ll be mad at me.” He wailed.

“So let me get this straight. There’s people in our guild who are slightly disgruntled. You can’t tell me why or who because you don’t want to rat them out.” I observed.

“Yes.” He croaked.

Note: I was reading a PDF with over 300 ways to say “said” and decided to try some to break into the habit.

Can you see how toxic this type of behavior can be?

I don’t even know who the other dissatisfied players are because he doesn’t want to tattle. This isn’t grade school. We’re supposed to be civilized and mature people with the ability to talk to each other.

If they can’t trust their GM, then maybe they should shop around until they find a guild and a GM that can be trusted.

Now I know everyone has a tolerance meter. Some players are able to put up with and deal with a lot more crap than other people. It’s not something that can be taught. As a side note, GMs must have an amazingly high tolerance meter.

Here’s a look at what I deem the cycle of drama:

cycle2.001

Join a new guild. This is the stage where low drama player has just entered a new guild after being promised an environment where they can flourish and share goals with their new found guild mates. Things are generally good as a new guild functions like a breath of fresh of air.

Experience discomfort. Now that the new player has grown familiar with the players and atmosphere, they start noticing some aspects of the guild that they don’t like. Perhaps they find a certain player coming on too strong. Perhaps the style of looting isn’t done how they prefer. Maybe the leadership isn’t all that great. Whatever it is, the problem is significant enough to disturb them.

Code of silence. The new player vows to not let themselves be the cause of any dramatic events. They will try their best to deal with it and move on. Meanwhile, the rest of the leadership proceeds onward with the belief that everything is okay. This is the really critical stage and it could span days, weeks or even months.

Climatic triggering event. Enough is enough. It has gone too far. The guild member has reached breaking point. After a long period of time trying to keep it in, the guild member discovers he has reached the limit of his tolerance. An even triggers and months of frustration pour out possibly causing serious damage to the integrity of the guild.

Guild quitting. Once step 4 happens, step 5 happens pretty soon thereafter. The player has made a mess of themselves and an embarrassment. They’re so unhappy that leaving and starting fresh somewhere is the only logical course of action remaining.

And then the cycle starts a new.

It’s time to break the cycle. Veer away from step 3 and talk to someone. Otherwise you know what will happen next.

Next, there are two statements here that irritate me to no end.

“I don’t want to rock the boat.”

Before I became a GM, I agreed with this sentiment. I didn’t want to cause any problems. I didn’t want to force anyone’s hand. Confrontation is something I didn’t want to deal with. I’ll just grit my teeth and deal with it as best as I can. The GM’s already got a ton of Talbuk dung to deal with. No sense in giving him any more.

And I’m sure most of you would agree. Your GM’s are harried as they struggle to go from raid to raid trying to make sure everything’s running as smooth as possible.

Until one day, you (the exasperated player) decided that you have had enough. You are done putting up with the kind of crap that you have had to endure. You set your alarm for 2 AM before going to bed. Hours later, you wake up to the sound of Wham’s Wake Me Up Before You Go Go, log into WoW, and quietly leave the guild while everyone is asleep.

“I’m not the only one who feels this way.”

That just expands the problem even more. Now it’s a trust issue. Loyalties here are torn between the players who said something in confidence versus the GM trying to salvage and remedy the situation.

Everyone wants to be a rebel. No one seems to like or respect authority. At the end of the day, the GM’s just a regular player as well. It’s a shame. It really is. It’s a thankless job that’s hard enough already without having players that conspire by passively resisting. It’s making management difficult.

I wish people weren’t as shy. I wish they’d be willing to stand up and grow a spine. Normal and sane GM’s aren’t going to kick you out or feed you to the sharks if you rock the boat. The ones that do aren’t the ones you want to play with anyway.

Snap out of it!

I am begging you. If you have a problem with someone or something, talk to your GM. They are the last line of defense. If there’s nothing you can do, then you are free to go. But until you as a respectable person can take that step to explore every possible option to resolve your differences, then you’re going to continue to be handcuffed. The cycle will repeat itself. Contrary to popular belief, we don’t have the capabilities of the NSA or the FBI. We can’t wire tap your computer. We’re not psychics.

If your GM doesn’t know what the problem is, he can’t solve it. By with holding it now, it’s going to be made even more catastrophic later. If you respect your GM that much, then you should go have a talk with them in private. If a resolution can’t be reached, at least you tried.

But the fact remains, it begins with the guild members. Once the guild member speaks up, the ball can get rolling. Someone has to open a dialog. Too often, silence is interpreted as nothing wrong. But it could also mean nothing is right.

Whatever happens, happens. It’s the actions and choices that people make which matter. Sometimes there really is nothing that can be done. I accept and I understand that. What kills me is when no one ever tries to cooperate.

It’s disappointing.

Story of a Textbook Gquit

by

goodbye

I had an opportunity today to work through my RSS reader and I spotted this post from Herding Cats. It was about how to quit your guild. The first part of this post contains a story. The second part contains a breakdown of what happened during the departure process that I liked.

I’d like to share an example of a gquit. There was a Warlock in my guild who is a top quality player in my books. We rewarded him well and he repaid us in kind by performing well. He was instrumental throughout many of our raiding first kills.

It was a quiet Sunday night. I was at my desk curled up with my copy of Watchmen. My character was logged in flying from one side of the world to the other. It was an estimated time of seven minutes.  My speakers were piping in random music from iTunes. I think it was Jessie’s Girl by Rick Springfield. I heard a distinctive beep. I glanced up and realized I had an ingame instant message from one of my Warlocks.

“Hey, can we talk?”

My hands turned cold. And it had nothing to do with the fact that I live in Canada. Something I learned very quickly on the job here as a GM is that whenever someone asks for your permission to talk to you, it’s generally bad news.

The song ended and another one started.

*Tiffany – Think We’re Alone Now starts playing*

I sat up and placed a bookmark. Laurie just called up Dan for dinner with the permission of Dr. Manhattan. I took off my glasses and sat up straight and reached for the keyboard.

“Yeah, what’s up?”

“I’m leaving the guild.”

Seeing those words no longer phase me anymore. I used to feel a twinge of sadness. I’ve grown accustomed to seeing people come and go. Yeah they’re people. Yeah I’ve played with them. But I never really knew them. I never took the time to appreciate what their other interests were. What kind of drink do they prefer? How do they like their coffee? Is their toilet paper dispensed over or under the roll? It’s as if I’ve set up up a subconscious defensive mechanism where I keep everyone at arms length to reduce any pain that might happen. The less I know and the less close I get, the easier I can shrug it off and move on.

Ex girlfriends are a good lesson.

“Okay. It’s going to suck without you. Good luck. Anything I can do to change your mind?”

“No. The raiding schedule just doesn’t fit anymore. I know you plan on ramping the raid days to four. I can no longer commit to that and I’d rather take the time now to look around to find myself a guild that I can.”

*The Rolling Stones – Paint it Black starts playing*

“I understand. Thank you for taking the time to do this. I know you have a few alts. You’re more than welcome to keep a couple around to hang out with us from time to time.”

“Thanks. I’ll take you up on that.”

Exit strategy. Two words that came to mind. I watched Ocean’s 13 earlier that day. With every heist, there is an exit strategy. How do you plan to leave? It can be done via stealth. Slip away when no one’s looking around. Alternatively, you could hide in broad day light and in plain sight when everyone is present. It’s one thing to break into the vault. It’s a whole new ball game entirely when trying to break out.

“I’d like you to at least leave a message. The others will want to know about your departure. How and when you want to leave is entirely up to you.”

“I should leave now. I don’t want to cause a big commotion. I’ll put up a forum post.”

And with that, he is Conquest no longer. The first thing that comes to mind is that I’m going to have to go look for another Warlock. It seems cold, doesn’t it? It’s like misplacing your favourite pen and looking for another one right away without giving any thought or care to what happened to your favourite pen.

*Young MC – Bust a Move*

Minimizing drama requires the understanding of both parties. This is a textbook example of a player leaving and a GM not escalating. Here’s why:

An acceptable reason was provided. It doesn’t matter if a player is getting married or if he’s going on vacation to Cancun (which I hear is nice this time of year). The fact that he provided an answer to the “Why?” question is always a plus. I know most GMs can accept and move on if a player leaves suddenly out of the blue. But deep inside, we all want to know why. We want to know what went wrong and if it was preventable. The first thing that comes to mind is that it was our fault.

He came to me at a non-peak hour. No raids were scheduled that night. I wasn’t doing much of anything else. I was idle. As opposed to talking to me during a raid or during an important event like a team huddle with my healers, he came to me at an acceptable time when I wasn’t otherwise engaged with anything else.

He left quietly and decisively. There was no hesitation or second thoughts or doubts. The quiet part doesn’t bother me as much. I don’t mind it so much if someone leaves during the middle of the day when there’s a lot of players on. I personally don’t think that’s dramatic. I know some GMs prefer otherwise. It really depends on the player in question and how they conduct themselves when they leave.

No hard feelings. Strictly business. It was nothing personal. Events become dramatic only if a party escalates it to such a level. You keep dramatic events to a minimum by keeping a cool head and staying calm. Drama only happens if players let it happen. Even then, some people would still consider this a dramatic event. That’s just a difference of opinion.

The door was not completely closed. He was a valued member of the team. I allowed his alts to remain if he so wished so he could still hang out with some of the friends during his off time. If his situation changes, he’s welcome to apply again.

Image courtesy of Spiralz