Breaking in The Newbie

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So you’ve just recruited a new healer and need to integrate them into your healing line up. The question a lot of people have is how do you do this effectively? Well, it will obviously be different a little bit for every guild but I’d like to offer up some tips

As a Leader

Communication

Probably the most important thing you can do is talk with the new person. Make sure they understand the rules of the raid if there are any. If they don’t know the specific rules of a raid it’s too easy to trample on them. Communicate healing assignments to them and see how they react. Seeing if they can follow an assignment is a great indicator of their raid mentality. If you have a veteran healer of their class in your raids that performs well, ask them to talk to the newbie and gauge their performance. Most importantly socialize with them a little bit. Getting to know someone a little bit can make a big difference in how they perform and react. Also being able to judge if the person can communicate effectively, as well as if they mesh with the other personalities of the raid is a good thing to do.

Performance

This is something you think wouldn’t be an issue, but it is. You have to be able to put the player in a situation where you can accurately gauge skill and knowledge of the role. If you bring them to a raid that you out gear, with your team of best healers, chances are the new guy wont show up quite as well against the others. It’s easier if the person is equally geared but chances are just as likely that they are below your current gear content. Give them a place to shine, take them on 10 man runs with alt healers, take them on heroic runs, chain pull and see how they react. Give them a chance to show you their moxie without the saturation of other over geared healers.

Evaluation

When it comes time to look at what they’ve done, take the time to include them in the analysis. They may have done things that you don’t quite understand, but they might have a perfectly logical reason for doing them. Talk to them about the runs you’ve done, things you like, things that might be concerns, you’d be surprised how many people respond very well to just being talked to about what’s going on.

As an Applicant

Be Vocal

Don’t just be the silent kid who follows along behind the pack. Be vocal, say hi, converse with the your fellow healers and guildies let them see your personality. Don’t overrun ventrilo or take over the conversation, but try to be sociable. It goes a long way when people can see your personality shine a bit. Don’t be afraid to offer to go on heroic runs and such.

Ask Questions

I encourage my raiders to ask questions if they are ever unsure about anything. You shouldn’t be afraid to ask for clarification or anything really. I’ve had raiders ask why we do things a certain way compared to another, and it’s OK with me, I have zero problem explaining why we’re doing it one way if someone cares to know.

Don’t Be Afraid

Probably the most important thing I can say is don’t be afraid to be yourself. Don’t try to be someone or something you’re not. There’s nothing worse then trying to shoe horn yourself into a little category or check box. Just be you!

Have fun!

It is a game after all! If you’re not having fun with the people you’re around, then what’s the point? We want to have fun too and if you can have fun with us, well that’s just a ton of points in your favor.

Practical Application

I’m going to share with you a story of one of my healing team members, you might know him. He’s a little bald Dwarf named Thespius. You might have seen him around Here and There. He came to me as a transfer applicant, he transferred servers just for the chance to raid with me and mine. We had talked over twitter and on AIM and email, and eventually he decide it was worth while to hop servers and spend time with us. I talked to him outside of the game so I had a decent understanding of his personality and I made it clear what I was looking for in a healer and a raider. We were both on the same page. And then after he was transferred on server we got him into one of our ToC (25) raids.

Keep in mind he is a Disc Priest for the next part. I started switching him back and forth between tanking heals and raid healing, purposely overlapping him and my other Disc Priest multiple times. I wanted to see how he would react and if it would interrupt his rolling if he got to a target that already had the weakened soul debuff. He didn’t make one complaint, nor did he break stride. He performed very well, never questioning orders. He had one suggestion that night and sent me a tell about it right away, and I encourage this in all my raiders as we either succeed or fail as a guild. I had also sent a tell out to the healers to give it all they got and not go easy so I can see if he can keep up (we out geared him a little bit ). At the end of the night I uploaded numbers to World of Logs. Thespius had performed more then admirably, he did downright fantastic! My healers had given their all and he kept right up with us despite the gear discrepancy.

I talked to him the next day and let him know what a fantastic job he did and that I was happy to have him on my healing team.

We talked, he listened to assignments and he wasn’t afraid to be himself. Since then he has contributed to strategy as the guild was working on three lights in the darkness. Communication between us was clear and he always responded when I gave assignments letting me know he knew what to do. He performed well, and was very personable with everyone in the guild, going along with heroics and raids and just having a blast. Honestly was one of the best applicants I’ve had in a long time.

Being the newbie isn’t always the most fun thing, but just remember to be yourself and have fun!

So how about you out there. How do you try to integrate the new recruits? What about when you first joined your guild? Any tips you want to Share?

That’s it for today, until next time, Happy Healing~

Sig

PTR: Fond Friend or Venomous Vixen??

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The PTR.  Public.  Test.  Realm.  It’s been our best friend and our worst enemy.  People will flock to it, and then people will cry outrage or joy at its contents.  Some avoid it like the plague, while others spend more time in its embrace than in the game itself.

I have a huge innate sense of curiosity.  I love learning things.  When it comes to this game, I try to learn everything there is to know (without delving into theory-crafting and copious amounts of number-crunching).  There are different healing styles, different add-on preferences, different philosophies on gameplay.  I’ve learned to love the variety of them all.

However, the idea of the PTR has me torn between love and hate.  I don’t harbour a global hatred for it, but I have my reservations about it.  It is both a blessing and a curse.  And I’ll tell you why.

Friend

Patch Notes have become a huge cornerstone of the WoW community.  We read them every chance we get.  We get Twitter updates about them; entire blog posts are dedicated to them.  They help us get accustomed to our class.  If we need to change our playstyle, we get a heads up.  If our class is getting nerfed to oblivion, we know to spend more time on an alt.

We can see what gear we have to look forward to.  We drool over gear models, agonizing over the ever-changing nature of new tier set bonuses.  Our dreams are peppered with new craftable items, new patterns, new glyphs, new gems/enchants.  It’s like waiting for (insert related holiday with presents)!

In this, I’m a huge fan.  I love having to save up money/gems/mats for new enchants, or re-speccing to take advantage of a new spell bonus or counteracting a nerf.

Foe

I’m averted to the large exploitation of the upcoming raids on the PTR.  I don’t “hate” it, because I understand its purpose.

I get a huge adrenaline high from facing a new boss on my server with my guild, without really knowing what to expect.  I have to think on my feet.  The raid has to be ready to adjust and listen to the raid leader for directions.

Remember the climactic scene of the movie “The Wizard”?  The kid and his nemesis are the in the final battle, about to play a game that no one has ever seen before.  The curtain is lifted….SUPER MARIO 3!!  I was a kid when that movie came out, and I just about crapped my pants.  Neither the kid nor his nemesis had any experience with this game.  Both were going in totally blind.  No tricks, no strategies, just shutup and play.

It’s that mentality that I crave for the community when it comes to releasing a new raid.  The new content is released and has been tested by a representative sample of the community under a confidentiality clause.  My team goes in on patch day, bags filled with flask/food, ready to conquer.  Our gold stash resembles Scrooge McDuck’s money pit in “Duck Tales”.  Let’s learn this boss our way.  We can be as hardcore as we want to be.

The Toss-up

In spite of all my rantings, I understand that living on the cutting edge of raiding needs every advantage.  World and Server Firsts are a big deal to a lot of guilds.  They need that edge–the ability to practice something, even if it’s not in it’s final form.  Guilds can strategize what needs to happen before the boss actually hits the live servers.

My proposal, though, is to assign a smattering of raiders the ability to do a closed testing of these bosses.  Start the difficulty of the bosses high and slowly bring it down as needed, but not so much to make the boss one or two-shottable.  Keep in mind it isn’t too interesting for us to go in and down bosses in our current gear.

My random thought of the day: Would we complain as much about the ease of boss killings if we didn’t have a head start?  A marathon is a piece of cake if you only have to run a small portion of it on the actual day, right?

What do you think?  Would you rather train in the PTR, or save the workout for after a new raid goes live?  How do you feel about the ability to test and learn a boss ahead of time?

ThespiusSig

PUGs: The Magic Recruiter

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This is a guest post by Thespius, a raiding Priest and blogger of Healer By Nature.

We’ve all had moments and ventures with guilds that are struggling to get their membership up. I’ve 19-manned a couple bosses in Ulduar; I’ve accomplished the "Less is More" and "Dedicated Few" achievements only because we had no choice. Although there is something to be said about the pride that swells when you hear that magic "DING" sound and seeing your newly-minted bragging rights displayed, it’s hard to go into a raid night after night with low numbers. As people have stated in a variety of mediums, there are many resources out there to help build up your team. The recruiting forums, various websites, etc. all have ways of finding what you want. However, think maybe about a resource that few people ever tap because of how much we’ve grown to hate it.

Yes, I’m talking about the PUG. *shudder* *cue horse outburst and lightning from "Young Frankenstein"*

We’ve all been there. Remember? Guildless–finding your place in this crazy MMO. I joined because of my brother (and I curse him every day for it). He was already locked into a guild that wouldn’t accept friends and family, or alts, so playing with him was a no-go. Even his alt guild wasn’t accepting new people. I was forced to solo pretty much everything, until I started getting quests for Zul’Furrak. It was the hurdle that I needed to pass to get enough experience to get the next level so I would feel comfortable moving on.

In general chat, I saw a hunter named Frostyman looking for people to do ZF with him. I joined up.  Things went wrong, wipes ensued, repairs bills went up.  Despite all that, I had fun.  The tank we had showed and explained to me about kill orders, asked me to chain-fear (this new idea to me called "crowd control") a mob, and when to DPS.  They were helping me.  This was awesome. 

"Hey, Thespius, are you looking for a guild?"

"Umm… sure?"

-Thespius has joined "Sword Through the Horde"-

I found myself surrounded by people JUST like that.  If I had a question, they could point me in the right direction.  Another warlock helped me with my spec.  If I wanted to do something off the beaten path, there was always someone up for joining me.

Since then, I became…well…hooked.  I started researching more about my class, more about raiding, about PvP, whatever I could get my hands on.  I wanted to get better, and I wanted to feel part of the Team. 

My philosophy about my playstyle is entirely based off of that first encounter in ZF.  We’re all here because we enjoy playing this game.  It provides an escape, an adventure, a different world than we’re normally used to.  Yes, I even try to implement this philosophy when it comes to PUGs. *thunder/lightning*

I’m well aware of the initial global trepidation when it comes to PUGs. *thunder/lighting* Sometimes it’s plagued with ego and infected with fail.  A tank that chain pulls without the dps/healers at the ready.  DPS that have delusions of being the tank.  Healers that wand the boss while the tank is on empty.  Here, however, is where you can turn this all into your favor.

First, make a suggestion in a calm tone about how adjusting the strategy could vastly improve the result.  This is designed to see if the person is willing to listen or not.  If they’re not willing to listen, then you just hold on and hope you reach that Orb at the end with your sanity intact. If they are willing to listen, then keep your tone informative and supportive:

"Hey X, you’re doing a good job doing Y.  If you don’t mind, could you do Z so we can all ABC?"

This is much more warm and helpful than:

"Dude WTF!!  Put up CURSE OF ELEMENTS R-TARD!@!@!!@"

In most cases, you’ve just earned a spot on their ignore list by responding with the latter.  It’s easy to lose your cool, but it’s even easier to prevent your raid membership or guild membership from growing exponentially.  A lot of players I know want a friendly environment to raid in.  In my opinion, there can really only be a minority of players that like to be brow-beaten into success.

Fundamentally, you want the PUG *lighting/thunder* player to feel included and part of the process.  Here’s a couple tips to facilitate that:

  • If you’re doing chain heroics, ask if there’s anything in particular they’d like to run.
  • If in a raid and explaining a boss fight, ask if there’s anything they’d like to add.  If they don’t know the fight, make sure you take your time explaining and making sure they understand.
  • When it comes to loot, make sure they feel comfortable with rolling on something they need.
  • Be open to the idea of letting them roll for Abyss Crystals or other enchanting mats from unused gear.  They’re a part of the team and deserve as much of the reward as everyone else.

In a good portion of cases, you may find that this player has never been treated so fairly before.  Maybe they’re unhappy with their old guild and are looking for a place with like-minded people.  Instead of torturing them to get better, you’re nurturing them to get better.  What you’ve just done is encouraged somebody to want to play this game better. 

What happens next?  Just keep doing the same thing.  Maintain a fun supportive environment, keep inviting that person along when you have the room.  As long as you and your group/raid feels comfortable, start treating that person like an applicant/guildie, without saying, "Come with us and we’ll give you 1, 2, and 3."  Bribery only attracts the gear-hungry guild-hoppers. 

I know the counter-argument to this: "But then everyone knows we’re giving stuff away!" Maybe, but by giving yourself the reputation of being open and equal, you can build a big base of people to choose from.  People you know are there to do well, have a good time, and who won’t take advantage of your kindness and generosity.  It affords you the ability to exclude those bad apples that are detrimental to raids and guilds worldwide.

This method, of course, isn’t a guaranteed 100% recruitment outcome, but it can definitely increase your chances.  You can find and cultivate some pretty amazing raiders this way.  Not to mention it ups your status as a "great guild to run with".  All while simply doing dungeons or raids, which is what we PvE’ers love to do anyways.

By the way…. PUG!  *thunder/lightning/horse*

It Came From the PUG: A Resto Shaman Story

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For those of you who are new to here as readers or are just tunning in, I have an addiction to PUGs. I think they are a fun and amazing animal to play with. It came from the PUG is my column where when something interesting happens when pugging, I can share it with you.

With the Tier 9 content requiring  badges for all gear, I find myself trying to do the heroic daily every day. My normal Modus operandi is to log back into the game around 2 am EST and hit trade chat / LFG and find a group that needs a healer. I’ve been doing this for weeks no problem. Log in, pop in LFG usually no more then 4 minutes go by before I’m scooped up and on my way to the instance of the day.

Thursday though something odd happened. Something that hasn’t happened to me in a long long time. I’m talking beginning of BC long time. I log in, 1:45 am EST. I pop into LFG add a comment about being Tier 9 geared. The daily is Heroic Culling. Easy mode for me, I never have to stop to drink I can roll Riptide and Lesser Healing Wave pretty much the entire time and then go home with some badges. After about 15 minutes I notice no one’s sent any invites out and that I haven’t recieved tells. I just think that maybe there’s a ton more healers on tonight pugging then normal. So I hop into trade chat.

“T9 Resto Shaman LFG Heroic CoS pst”

I don’t spam trade but I make sure it’s seen. After another 10 minutes of no response I see someone asking in trade chat for a healer for CoS. I wait to see if a second request goes out and after a few minutes don’t see any so I figure someone got scooped up quickly. So I toss into trade again

“T9 Resto Shaman LFG Heroic CoS pst”

No more than 2 minutes go by before I see the same person send out a request in trade for healers for CoS. I think to myself well this is silly I’ll just send them a tell and we’ll be off in no time. Still plenty of time before the reset at this point.

“Hey, I’ll come heal for you guys.”

I get no response. After a few minutes I send them

“If you found another healer it’s cool. “

Then I see in trade chat again the same person asking for healers for CoS. WTF!? Does this person have me on ignore? Maybe the tells are just getting lost in the sea of trade chat spam? I don’t know so I send him another tell.

“Hey, I see you keep posting in trade you’re looking for a healer for the daily. I’m willing and ready to go. Are you not receiving my tells?”

This time I get a response;

“no, I’m getting them. Just don’t want you healing.”

I scratch my head at this one a bit. What the hell did I do to this guy?

“I’m sorry that’s a rather ominous satement. Did I do something to offend you or something?”

At this point I’m not mad, I’m just ridiculously curious why.

“you’re a Shaman, you can’t heal a heroic.”

The reply was very matter of fact and that’s all I got.

“You can’t be serious. Really it’s because I’m a Shaman?”

“yeap, sorry.”

So, complete B.S. reason right? Maybe. Maybe this person had a really bad run in with an enhancement shaman who said “OH HI I’LL HEAL YOU” but didn’t actually spec into Resto or use any spell gear. Either way I had a good chuckle about it and I responded with the only thing I think I could at the time.

“Dude, I’m so blogging about this! Make sure you stop by and see it! www.worldofmatticus.com, Good luck and have a good night =D”.

At this point the daily was changing over, so I decided to call it a night without getting my two badges. Just goes to show you, sometimes you don’t even have to get it IN the group before something interesting happens.

So, how about you guys? Anything fun to report from any PUGs?

Until next time, Happy Healing.

Sig

Social Study: The Wrath Effect Part 1

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This is a guest post by Mimetir, an oversized owl of a raid leader on The Venture Co (EU). You can find her twitter feed.

Here’s a dangerous statement: Wrath of the Lich King (Wrath) made World of Warcraft/Crack/Crass(WoW) too easy.

It’s one you’ve heard before, of course. But have you thought about the impact that had on players?

WoW’s player base is numerous enough to man a small empire complete with its own inter-tribal competitions, family feuds and military factions. So to bandy such a statement about – even to whisper it – is enough to have it echo around the becrooked spires and bounce between yon bloodied hillsides and have warcries ululated in its wake. Yet many people have said something akin to that statement since Wrath hit our beloved World. Surely there must be some truth to it? Surely, too, players must have been affected by such a shift in play – but how?

One of Blizzard’s biggest goals with Wrath was to make raid content more accessible to players who wanted to raid in The Burning Crusade (TBC) but didn’t have the time to invest or guild to support them. Wrath meant the TBC days of needing to be in a large, battle-honed raiding guild whose Z raiding team were armed to the dyed and pointed teeth, were gone. WotLK was one giant step towards not only ensuring that everyone saw at least some of the insides of raids but felt the sense of achievement as they progressed through them at whatever pace. This was likely a result of a continuous background hum, developing into an angry buzz, from would-be raiders during TBC’s raid progression lifespan. The longer TBC went on the more spectacular the content was; The Battle for Mount Hyjal and Sunwell Plateau were things of beauty, but would-be raiders had increasingly slim chances of seeing such places.

The level of the bar was certainly changed in Wrath. I think there is enough evidence to say that some players felt the unstated rules of WoW had been re-written overnight using pictures sketched with crayons. Other players felt that the rules were crystal clear for the first time. They were now understandable and applicable to them, not just to the few players on their realm who had reputations of being armed to the dyed and pointed teeth. The idea that Wrath’s content was generally accessible to all quickly took root in the WoW community’s shared consciousness.

This idea didn’t automatically mean that all players knew how to approach the now accessible content or what sort of challenge they faced at the beginning of Wrath. I saw a lot of players encounter the new raids; all armed with a new spec, new stats and uncertain expectations. Many players were perhaps unused to being in this position. Perhaps they didn’t understand their spec yet, perhaps the new stats hadn’t sunk in. Perhaps they weren’t used to thinking about raiding and the very idea of conquering them was a seductive yet terrifying high. What I believe Wrath did mean was a sudden internal crisis of confidence throughout the WoW community: the content bar may have been lowered but the pride and competition bars were raised.

Less experienced players could suddenly take part in the same fights as the legendary players of their realm. They may even have felt pressured to do so because players was scoffing at how easy the content was. They might wonder what was wrong with them as a player if they couldn’t do it or couldn’t get to grips with the changes to game mechanics: changed mechanics yes, but apparently such easy mechanics that Dalaran was dead quiet two weeks into Wrath because half the realm had run out of things to do and had retreated behind an army of previously abandoned alts.

Take Heroics as an example: they are considerably easier in Wrath than they were in TBC. The fact that you had to grind reputation in order to get into Heroics in TBC meant they could be a reward in themselves. Many of them had some challenge to them – I for one never finished Durnholde Heroic. Not only was there was a sense of achievement on completing some of them but it was acceptable for a group to be torn apart by wild dogs, because there usually were groups of wild dogs so battle hardened that groups needed to fight them individually and hope for the best. Wrath’s batch of Heroics are quite the opposite: easy and quick, many experienced players find no thrill or challenge in them. A melee player who doesn’t know to get out of poison nova in Heroic GunDrak will probably die and be given short shift for it. Likewise I’ve often seen tanks who kite Xevozz incorrectly in Violet Hold be met with "omg dont u no to kite nub".

Firstly I’d like to know where this monster called "nub" which they want kited resides, and secondly I’d really wish players would remember that not everyone has done all the content and learnt all the tactics already. A quick check to make sure everyone knows a dungeon or is comfortable to ask and answer questions in a friendly manner will go a long way to building trust in a group. It may only take 20 minutes to run the Heroic but a helped player will know what to do for next time, and will feel secure in their ability to give it a go.

My guess is that the experienced raiders have and had their own pressures when Wrath appeared. They had honed their skills and proudly won their rewards – taken down so many difficult challenges during TBC – and now the content is, to their standards, laughable. This may have had a variety of effects on them, including making both them and their past achievements feel depleted. Even achieving completion of the new content and getting the grips with the new mechanics seems trivial. Their reason for raiding was diminished – content was already bested, loot was sometimes not worth farming. The level of teamwork required in TBC raids? Not needed in large chunks of Wrath. Just bring brute force. Naxxramas now floats lonely as a cloud over yon hills, full of drops no experienced raider needs and many didn’t need at the start of Wrath, as a reminder of how abandoned some raiders feel. Players drop out before we get to Archavon every time I run VoA. The unspoken question in these players’ heads is likely "is there any point in this content still existing when no-one needs the loot?"

…and that’s it for this week. Next week we’ll continue in this vein by looking at the extent of Wrath’s effects as a deep rooted problem affecting players’ attitudes and interactions. What do you think so far? How easy is WoW these days, and how do you feel about it? How did you feel about it when Wrath first arrived? Do you think WoW needs to be easier, more difficult or just be given a chance to stabilise? Did *you* finish Durnholde Heroic in TBC?