Leadership

Breaking in The Newbie

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So you’ve just recruited a new healer and need to integrate them into your healing line up. The question a lot of people have is how do you do this effectively? Well, it will obviously be different a little bit for every guild but I’d like to offer up some tips

As a Leader

Communication

Probably the most important thing you can do is talk with the new person. Make sure they understand the rules of the raid if there are any. If they don’t know the specific rules of a raid it’s too easy to trample on them. Communicate healing assignments to them and see how they react. Seeing if they can follow an assignment is a great indicator of their raid mentality. If you have a veteran healer of their class in your raids that performs well, ask them to talk to the newbie and gauge their performance. Most importantly socialize with them a little bit. Getting to know someone a little bit can make a big difference in how they perform and react. Also being able to judge if the person can communicate effectively, as well as if they mesh with the other personalities of the raid is a good thing to do.

Performance

This is something you think wouldn’t be an issue, but it is. You have to be able to put the player in a situation where you can accurately gauge skill and knowledge of the role. If you bring them to a raid that you out gear, with your team of best healers, chances are the new guy wont show up quite as well against the others. It’s easier if the person is equally geared but chances are just as likely that they are below your current gear content. Give them a place to shine, take them on 10 man runs with alt healers, take them on heroic runs, chain pull and see how they react. Give them a chance to show you their moxie without the saturation of other over geared healers.

Evaluation

When it comes time to look at what they’ve done, take the time to include them in the analysis. They may have done things that you don’t quite understand, but they might have a perfectly logical reason for doing them. Talk to them about the runs you’ve done, things you like, things that might be concerns, you’d be surprised how many people respond very well to just being talked to about what’s going on.

As an Applicant

Be Vocal

Don’t just be the silent kid who follows along behind the pack. Be vocal, say hi, converse with the your fellow healers and guildies let them see your personality. Don’t overrun ventrilo or take over the conversation, but try to be sociable. It goes a long way when people can see your personality shine a bit. Don’t be afraid to offer to go on heroic runs and such.

Ask Questions

I encourage my raiders to ask questions if they are ever unsure about anything. You shouldn’t be afraid to ask for clarification or anything really. I’ve had raiders ask why we do things a certain way compared to another, and it’s OK with me, I have zero problem explaining why we’re doing it one way if someone cares to know.

Don’t Be Afraid

Probably the most important thing I can say is don’t be afraid to be yourself. Don’t try to be someone or something you’re not. There’s nothing worse then trying to shoe horn yourself into a little category or check box. Just be you!

Have fun!

It is a game after all! If you’re not having fun with the people you’re around, then what’s the point? We want to have fun too and if you can have fun with us, well that’s just a ton of points in your favor.

Practical Application

I’m going to share with you a story of one of my healing team members, you might know him. He’s a little bald Dwarf named Thespius. You might have seen him around Here and There. He came to me as a transfer applicant, he transferred servers just for the chance to raid with me and mine. We had talked over twitter and on AIM and email, and eventually he decide it was worth while to hop servers and spend time with us. I talked to him outside of the game so I had a decent understanding of his personality and I made it clear what I was looking for in a healer and a raider. We were both on the same page. And then after he was transferred on server we got him into one of our ToC (25) raids.

Keep in mind he is a Disc Priest for the next part. I started switching him back and forth between tanking heals and raid healing, purposely overlapping him and my other Disc Priest multiple times. I wanted to see how he would react and if it would interrupt his rolling if he got to a target that already had the weakened soul debuff. He didn’t make one complaint, nor did he break stride. He performed very well, never questioning orders. He had one suggestion that night and sent me a tell about it right away, and I encourage this in all my raiders as we either succeed or fail as a guild. I had also sent a tell out to the healers to give it all they got and not go easy so I can see if he can keep up (we out geared him a little bit ). At the end of the night I uploaded numbers to World of Logs. Thespius had performed more then admirably, he did downright fantastic! My healers had given their all and he kept right up with us despite the gear discrepancy.

I talked to him the next day and let him know what a fantastic job he did and that I was happy to have him on my healing team.

We talked, he listened to assignments and he wasn’t afraid to be himself. Since then he has contributed to strategy as the guild was working on three lights in the darkness. Communication between us was clear and he always responded when I gave assignments letting me know he knew what to do. He performed well, and was very personable with everyone in the guild, going along with heroics and raids and just having a blast. Honestly was one of the best applicants I’ve had in a long time.

Being the newbie isn’t always the most fun thing, but just remember to be yourself and have fun!

So how about you out there. How do you try to integrate the new recruits? What about when you first joined your guild? Any tips you want to Share?

That’s it for today, until next time, Happy Healing~

Sig

3 Proper Steps to Switching Mains

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Throughout my tenure as GM, I’ve had to address a variety of challenging situations. One of the questions that GMs will undoubtedly face in their reign is the topic of switching mains.

Allow me to provide a scenario.

BarryManaLow is an Arcane Mage. He’s one of the main staples in the DPS lineup. Barry routinely comes in consistently as top 5. For his efforts, the council of Elrandom rewards him with the items necessary to contribute.

And then it happens.

Tragedy strikes.

Barry needs to take a 3 week leave of absence. Let’s say he’s got some real life issues and it’s the time of year where school exams are going to strike and he needs to focus and get it out of the way. He’s also getting slightly bored with the game and wants to recharge a little.

The boss signs off on it and brings a call up from the lower ranks to substitute in for good ol’ Barry. MissilesMcGee does an admirable job. He’s not quite top 5, but he’s coming in at a respectable top 10 placement.

Fast forward 3 weeks and Barry returns from leave. He discloses that he wants to switch mains. He’s not satisfied or happy playing on his mage. Barry has an alt Death Knight that he’d like to raid with instead.

Now it’s perfectly normal for any GM to be annoyed at this point. After all, you’ve spent time gearing the player up only to find that gear is going to go to waste and isn’t going to be contributing anymore.

So before you flip out and completely lose your cool, stop for a moment and breathe.

Step 1: Determine if there is a need

Is there a current need in the guild that needs to be fulfilled? Are you missing a tank or a melee DPS? Maybe you’re low on a healers. At this time, Conquest was lacking a solid third tank. We knew we would need one heading into the recent patch and we were doing what we could to find potential players to come in. Not many players responded because they didn’t meet our tanking requirements or just couldn’t fit our raiding schedule.

Barry provided an alternative as a Death Knight tank. He already knew the fights and our procedures. That solved that question. Chemistry wouldn’t be an issue since he knew how the guild operated. We wouldn’t have to worry about his in game smarts. This would bring up two more concerns.

Step 2: Can she hold her own?

Does the player demonstrate that they know what the heck they’re doing? If I were to switch from healing to tanking, I’d fail pretty hard at it because I wouldn’t know what the heck to do. When dealing with main switches, find out if the player has done the job before. An agreement was made where Barry had to work his way through a few lower level raids to prove his ability to tank.

You can think of it as a modified trial run. After all, Barry was re-applying to the guild with a new character after all.

Step 3: Is their gear on par with the content we’re doing?

Bite back the urge to say gear doesn’t matter.

Because when you’re a tank, it does. A Naxx level tank is going to have a tough time working on Trial of the Grand Crusader. I stipulated to Barry that if he wanted to get into our raids, he’d have to work on gear himself which meant pugging what raids he could and crafting any other pieces necessary. Emblems of Conquest allowed him to purchase items he didn’t win from pickup groups. The condition was that Barry had to bring his own character up to an acceptable raiding standard before we’d insert him into our primary lineup.

And he did. He got into as many heroics as he could to farm badges. He transferred money to purchase mats to craft tanking items and augments.

After about 3 weeks of solid gear acquisition, Barry was ready to rock. We gradually threw him in our 10 mans and kept a close eye on him before bumping him up to the 25s. He’s just about ready to tackle Trial of the Grand Crusader.

Final thoughts

There’s nothing inherently wrong with main switching. Players do get bored from time to time or maybe they undergo the grass-is-greener complex. View this as an opportunity for them contribute in a different capacity. To raiders, there’s nothing wrong with switching mains as long as long as you keep these 3 things in mind:

  • See if the guild has a need: If they don’t, you’re going to have to leave and go elsewhere. If the guild has 9 healers to select from, it’s not likely you’re going to see any action as a healer. There’s simply too many. You’re better off playing a role that a guild is lacking. The leadership will be much more receptive.
  • Prove your skills: Show that you know how to play the class and role. Prove that you’ve done your research. Take the time to be familiar with how your role might be different in certain fights. DPSing Freya is certainly different than tanking Freya.
  • Get your own gear: Different guilds handle this differently. But under my watch, if you’re going to switch mains, you better be willing to get your own gear. The guild might contribute a few BoEs or enchants for a discounted price or something, but it’s up to the individual to put in the effort. Show your willingness and passion for the class. It also proves you know what you’re doing. What kind of message does it send if Barry the Death Knight did nothing but pick up gear with shield block on it?

Officers: Who Watches the Watchmen?

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“Quis custodiet ipsos custodes?”

I realize not many readers understand Latin. It basically translates to “Who guards the guards themselves?”.

During one of my earlier years in university, we studied up a bit on Plato’s The Republic (ethics and government stuff). Who protects the people against the protectors? Plato responds by saying they have to guard themselves against themselves. Ideally your officers are going to be just individuals who won’t become greedy or evil.

Your officers

In a majority of cases, your officers are simply normal people who have invested their time (and perhaps money) to handle guild tech or infrastructure. They’re busy tackling things that no one wants to deal with like personnel, scheduling, and what raid operations to carry out. Policy has to be continually updated. Loot has to be awarded and DKP systems have to be managed.

To be frank, the officers are the overseers of the guild and possess the power along with the responsibility.

The level headed ones have no desire to go all political. They’re leaders of a loose organization of gamers, not the mafia. There’s no backroom deals going on. With luck, there is no maneuvering or behind-the-scenes backstabbing.

Red alert!

Now something has happened. Maybe one of your leaders committed some kind of grievous offense. You, Joe raider, happen to take exception. You don’t agree with whatever they did. Maybe they completely screwed over a pug in loot. Or they might have completely dished it out to a raider one day who was undeserving. The reasons could number beyond infinity.

In any case, whatever the reason, you’re upset enough to the point where you want to do something about it.

Your options

Now here’s a list of things you can do and what might possibly happen if you go down these roads.

  • Do nothing. It’s the easiest choice. Keep it to yourself. Don’t say anything. You don’t want to rock the boat. This is something I’ve observed most players doing because they perceive there is too much at risk by doing anything else.
  • Speak to your GM. Have a chat with the boss and see what she says. Perhaps they don’t realize it’s an issue and maybe they can talk to the officer and try to resolve what happened.
  • Speak to the officer in question. Directly confront the officer in question and let them know what they did wasn’t cool. I don’t advise doing this publically. Do it privately in whispers. When I was just a grunt, I preferred taking the direct route and telling officers personally that I thought they did something wrong. It has a stronger effect then you might think.
  • Change your reaction. This option isn’t quite the same as the first. This involves a complete philosophy change on your end. Is their offense that serious? Does it really matter that much? What if you changed your reaction to the point where you could tolerate it and ignore it? The guild my alt is in has a raid leader who randomly calls people morons. I get called it myself once in a while because I can be a touch slow getting out of fires periodically. I don’t take it personally because I simply don’t care enough (It’s my alt’s guild for one).
  • Leave the guild. It’s fairly self explanatory. Be prepared to leave the guild. If you cannot accept what the guild is doing or if speaking to the GM and the officer prove to be futile, then the last option you have is to change your environment entirely. Not every guild is suited for every personality.

Officers and Alts and Raiding Oh My!

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So very recently one of our Officers has been bringing his alt to our raids, not just farm content but our progression nights. This was obviously given the go ahead by raid leadership but it did stir up interest in a few raiders asking what was going on. As a standing rule my guild has never really taken alts on main raids. Normally alts are left to the alt raids on the weekends. We have in the past however asked very well geared alts along to fill gaps in our raid make up. So after taking care of a few guildies concerns, I figured it was something post worthy.
There seems to be a large concern about officers abusing their power to take their alts on main raids and get loot that would otherwise go to mains, or using their positions to get main raiders / toons to take their alts through content to gear up. While I’m not saying this doesn’t happen, because I’m sure it does, but I don’t think it happens as much as people think. Most time I see guild officers gearing up their alts to be able to pitch hit in a raid if need be. I’ll use my guild as an example. Most of the officers there have well geared alts, it breaks down something like this

GM DK tank main – Well geared Rogue alt

DKP officer/hunter class lead – Well geared Warlock alt

DKP officer/Warlock class lead – Well geared Unholy DK

Recruitment officer Dps DK – Well geared Paladin alt

Raid officer/Shaman class lead – Medium geared DK tank / low to medium gear Hunter

I put myself on the list because I am actively seeking to bring my hunter up to the well geared level of things. Other officers have other alts and such but you get the idea. The intent behind our gearing is something to help our raid and groups out. Let’s say our guild is doing two ToC 10 man runs, normally we have 6-7 raiding healers available. You don’t need 7 for two ToC groups. Let’s say one group is short a tank, my goal would be to be able to hop on my alt and fill that role so the group doesn’t fail to start. Another example and one that we’ve been using. We’ve been a little short on the melee front this past week. As a result the warlock class lead hopped on his Unholy DK for this weeks raids. It provided the same spell buff his warlock did to the raid but gave us the melee we needed for our encounter. It was useful to be able to pull someone’s well geared alt to fill the gap and keep the raid moving.

It should be noted that this isn’t required and that the vast majority of the time we spend gearing our alts up are through pugging instances and farming badges. That said it’s already proven useful a few times.

How to Handle Loot Priority:

So something that is key is to set up a loot priority for any guild raid even if it’s not a main raid. Our weekend alt runs we use a loot priority to keep things going smoothly.

Main spec > Off spec  // Main toon > Alt

Pretty straight forward  right? This has also encouraged more then a few people to bring their main toons to these alt runs as they are normally instances we don’t run anymore or alternate versions of what we are running (my guild is a 25 man focused guild so we do 10 man / alt 10 man runs on weekends) Everyone has fun and anyone can bring their alt along if they want, as long as we get a group composition we need.

Having well geared alts in a guild raid environment is a very useful tool that an be called upon when needed. It seems most people’s apprehension is when they see officer alts pop up in a main raid, I suppose I can understand that. If you’re in a situation that you feel like the officers or some officers in particular are taking advantage of the system, say something just like my raiders did to me.

Now, with all that said, this doesn’t just pertain to officers, but as the questions and concerns was about officers taking advantage of the system to bring in their alts to gear up that’s where we kind of hovered around. Raider alts can be just as helpful and there have been occasions when we asked a raider to bring in their alt. Sometimes this has even lead to them wanting to switch their mains for both their enjoyment and the good of the raid.

So, what do you think about alts getting geared up to raid? Do you have an alt army ready to take down Icecrown? Ever bring an alt to a main raid at the leaders request?

That’s it for today, until next timESig

Seven Ways to Your Raid Leader’s Heart

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I was having a discussion with a fellow officer last night after our raid. We had just completed ToC 25, Ony 25 and VoA 25, with relatively few speed bumps. My friend and I were talking about what makes me happy from a leadership perspective in a raid. I decided to type out the list I came up with as what I look for from my raiders.

Sign up! – One of the biggest problems any raid leader or anyone who organizes a raid is knowing peoples availability. My guild is very raid oriented and we do have raid sign-up sheets as well as a section for people to post when they are out of town ahead of time so we know who is available and when. We also ask our raiders if they can’t show to sign up on the list as not available. There’s nothing more frustrating than trying to track down people to make a raid happen. There has been many a time my guild leader has sent me a text asking where certain people are. The end result is both of us (more him than me due to my work schedule) scrambling to find people to fill gaps so that everyone else who signed up isn’t left in the cold without a raid.

Bring Consumables! – My guild supplies flasks, food and elixirs to raiders. We have officers and raiders that are potion and elixir specced so even if you don’t have access to the raider tab of the guild bank, you can get your consumables made. Often times us crafty types won’t even need all the mats, usually I just need the Frost Lotus and I can whip up a ton of flasks. We also have raiders who bring a ton of fish feasts so there’s always food buffs available as well. There’s very few things as frustrating durring a raid as waiting for people to buff up with flask and food or to hear someone didn’t bring any. If you need flasks, ask before the raid!

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Have Your Gear Ready! – Before showing up to a raid make sure you’re gear is properly enchanted and gemmed. If you have that shiny new piece of gear you want to wear to the raid that is fine and dandy, but make sure it’s ready to use! It’s incredibly frustrating to see a raider show up with empty sockets or no enchants. I know in my guild, we supply Abyss Crystal’s for guildies to use on enchants, and enchanters will supply the rest of the mats 9/10 times. JC’s are always available and we stagger patterns for the most part so there is always someone who can cut a gem that you will need.

Make sure your gear is repaired before starting the raid. One boss in it’s not fun to hear some one’s gear is in the red. Also make sure you’re using the right gear. Some people will fish or cook before the raid and sometimes forget to take off their fishing pole before heading off to the run (*cough*fishingpoleZabos*cough*) and then do part of the instance in the wrong gear.

Know The Fights! – Most raid leaders will have the information readily available and posted for you to view well before the raid begins. I make it a point to sticky all the boss strategies and videos at the top of the thread aptly named “Raider Forums”. With the Internet around and sites like bosskillers, tankspot and our own little space here at WoM there is a plethora of information available on most if not all fights in the game. At least have a general idea of what is going to happen, it makes our job a little easier when we’re explaining what we need you to do and it helps keep the pace of the raid up.

Don’t Ninja AFK! – Having players afk or ninja off of ventrillo without saying a peep to anyone is very annoying. Calling out for someone to do something over vent and get no response is not fun, nor is waiting for someone to get back from the afk before a pull. While I used ventrillo as an example, this holds true to raid chat, party chat. Basically just pay attention to communications. If you need an afk break just send a tell to the raid leader and say “afk 2 min” just let us know!

Mind Your Attitude! – This is a very social game. In a group or raid you are interacting with 4, 9 or 24 other people all with the goal of having fun in mind. We all understand that real life happens and things outside of your control will affect your mood, but when you’re in such a dour mood that you’re bringing everyone around you down or you’re spending more time kvetching rather than raiding, it might be time to take a break for the night. Getting snippy, pitching fits or the like is non conducive and counterproductive to a raid. You need to be able to check the baggage at the door and unwind and have fun for a little while with a group of people.

To quote Matt “Either leave it at the door or just leave”.

Don’t Stand in the Fire!!! – Since the dawn of raiding, players have been drawn to standing in the fire. It’s warm cozy effect lulls them into a sense of security and happiness. As a raid leader there is nothing more frustrating than watching someone stand in the fire / void zone / thunderstorm / aoe damage and just die instead of moving. It is the bane of all raid leaders! Yes sometimes things happen like lag or graphics bugs. But as I told one raider last night, if you don’t see a spell effect and your health is going down maybe move a couple feet to the left or right and see if it stops! Help us help you stay alive! Remember you can’t DPS if you’re dead!

Leading a raid is often times thankless and almost always a very frustrating job. We see to the happiness and well being of a multitude of people and try to make sure the raids happen in such a way that people are still having fun rather than feeling more worn down at the end of the night. We appreciate any help we can get in making things go smoothly. When your raiders come prepared and happy it makes things so much easier not only on the leaders, but the raid as a whole. My raiders do the things above and I can honestly say I love raiding with my guild because of it. It lets us goof off and have a good time enjoying the game together and less time worrying about making sure everyone is ready. Yes hiccups happen but for the most part they are all on the ball, and that makes me very happy.

What about you? What do you do to help make raids and groups easier?

P.S.

A total non sequitur here but like matt I too have my own projects I work on when I’m not writing for WoM. If I could I’d like to take a second to plug my latest project (Thanks matt for the go ahead to plug =D).

Those of you who follow me on Twitter will know this but for those who don’t I’ve recently started co-hosting a podcast about gaming with two other “gentlemen”. Rodger / @wowdawgs from www.wowdawgs.com and Enrique / @spoonwolf from www.spooncraft.com. Our podcast is For The Lore and is available free for download from iTunes. Direct links can be found at Forthelore.com. Join us for all things surrounding story driven gaming. We stream live on mondays through ustream with pre show starting at 6:45pm est. We cover all games with a story there as well as our own works of fiction writing and game design. We do cover WoW but not exclusively!

That’s all I have for today. Until next time, Happy Healing!

Sig

Image from druidheal.com