Guerrilla Raiding: How To Scale Up to 25 Mans

TheFuture

My guild is special. No, really. We’re like a guerrilla force descending from our airborne stronghold to plunge deep behind enemy lines in a surprise raid. This is, you see, an affectionate way of describing my guild’s raids.

We are a small, ten-strong band of fighters not all wearing the same colours because our roots are in a small core relying on PUGgers. It is sometimes a surprise when our raids get going, even though they’re organised in advance. Yet despite these things we’ve managed to storm the citadel right up to Rotface. Not only that, we’re thinking to scale up to 25 man operations. How I hear you cry, is that special?

My guild, you understand, is not a raiding guild. At least that’s what we keep telling ourselves. Herding Cats is a small group of real life friends. But many moons ago we got together, grabbed a few random PUGgers, and poked our noses into Naxxramas, like guilds do. Northrend’s raids became second homes over the months.

In ye olde Naxx runs we decided we just wanted PUGgers to be friendly. Not imbah, not a great tactician, not rocking 18k DPS. Our raids might not be lightning fast but they should be jolly good fun, old chap. Whenever we found a friendly stranger we rejoiced. And kidnapped them. Oh, we didn’t recruit – only invited them to our raids. In this way we cultivated a network of friendly people who fit in with the raiding group.

Our network of non-guildies quickly outgrew the slots we had for 10 man raiding and priority was given to people who were already raiding with us. We thought it sensible to develop a core. Tactically the group would become a single unit capable of learning encounters and to work together in order to move forward. Naturally this had social benefits for our raid members, who were rewarded with progression, loot and group friendships.

The downside of this was that many Herding friends are left out. As the raid leader/organiser, I really feel bad about this downside, as we are lucky enough to have people ask every week if there’s a raid spot for them this week even though they’re often told “I’m sorry but we’re full at the moment.”

So my guild is special but not unique. I’d wager there are a lot of guilds either already in our position or considering adapting to something like it.

How can we include people? 25 mans. Our network is big enough to fill 15-20 slots of a 25 man raid. It’s one huge step for Herding-kind. Dangerous almost. It might bite. Going into the hydra’s den unprepared is a bad idea so we’re arming ourselves and going at it as a team. We’re still thinking about it but this is the current battle plan.

1. Delegation. There are a lot of hats to wear in a 25 man so we’ve agreed to split the hats between the five of us. We’ll have leaders for each role, and they will each have a chat channel to communicate with their players. For example, in the tanks channel the tank leader will ascribe tactics to the tanks and foster communication between them. The other leaders will do the same for healers and melee and ranged DPS. The raid leader’s task is to introduce the raid, keep an eye on the group chat channels, be the deciding force in conflicts and handle unforeseen shenanigans. We’ll also have someone acting as a mentor. Unofficially we’ll have someone else as a morale officer and someone acting as a raid HR department.

2. Housekeeping. This is a brief introduction to the raid, given by the raid leader, which sets out a few basic points. These include our core principles for the run – for example, that we will welcome people amicably and expect them to do the same in return. We’ll also set out other rules on behaviour, breaks, tactics and loot. I’ve spoken before about how important this is, and it can only get more important the more people you have to organise. Setting clear rules from the start creates a safe, fun raid for everyone, Herding Cats veteran or first-timer and gives everyone a fair warning of what’s expected of them before we start.

It relaxes strangers, too. I think that people can join PUG raids expecting an atmosphere of every man for himself; having to constantly defend their playing style, DPS, healing, gear, whatever. We’ve had PUGgers say they’re pleasantly surprised to find a group where this isn’t the prevailing culture.

3. Communication. I believe the more information you communicate the more time you’ll save on wipes. Tactics are fluid things, changeable in progression content and per player experience. We’ll explain tactics for all encounters, provide a chance for suggestions and encourage raiders to ask questions in chat or privately to raid officers at any time. Officers will also keep an eye on their players and have a quiet chat if they suspect a player isn’t clear on something. “Hello Mr.. rogue, nice work on adherents there but you didn’t seem to get any time stabbing Deathwhisper. Any questions about that?” Likewise, we’ll check in with random raiders at random times to find out how they’re feeling.

Communication is most important when things go wrong. When we wipe we have a quick brainstorm in Herding Cats Land. Then we talk to the raid, saying something like “ok, what went wrong there was a deformed fanatic getting loose as phase 2 started. Easy mistake, we’ll get it right this time. Oh, and nice work on her mana shield, guys.”

4. Social. I play this game for fun, don’t know about you. It’s not a single player game and I like interacting with other people. I hope our raiders do too, but in a large group it’s easy for negativity to spread. The morale officer will keep the atmosphere cheery. The mentor’s role is just as important. It’s his task to be there for anyone who’s in any way unsure or needing reassurance. They might be new to raiding, they might be unsure in group settings, they might still be learning their class (who isn’t?). We welcome new players – given the right encouragement they can turn out to be some of the most loyal and best you’ll find.

5. Networking. We can’t fill 25 spots off the bat. We rather like that. It means that we have room to do what we did way back in Naxx times: meet new people and kidnap them to our raids. This way our network will grow whenever we find a new person we like and the entire group will benefit both in raiding and social terms.

If we get a PUGger we don’t like? We call them ‘That Guy’. You know – the guy who backseat raid leads, continually pastes DPS meters, abuses other group members. The list can go on. Ideally we’ll have a very strict policy, backed up by the housekeeping which already informed people what standards we work by. Some people have different attitudes and expectations to raiding than what they find in our group: that’s fine, but if you join a group you go by their expectations.

If someone insults our group members or any Cat finds them annoying in some way, they’re out. Sorry. I don’t care if they’re saved for one raid lockout, I don’t care if they’re the leader of the server’s top raiding guild. I don’t care if they’re hitting 11k healing every fight. I’ll protect my own group over someone who’s just griefed the priest healer they know nothing about. I think this is the most controversial point of our game plan, particularly if we just find someone annoying.

So those are the basics of our arsenal. There are some finer points such as where to begin our venture: we’re thinking ToTC25 for the first raid. It’s relatively short and should be a good ground to help the raid find its feet and bond. Not only that but it should provide some folks with bits of kit for the real progression and leave everyone salivating over the prospect of more next time. We also have a raid spam addon tailor-made for our needs in the works.

And do we, the raid officers, know what we’re doing? Why, yes, old bean. We know the enemy lines and the guerrilla force we’re leading into the Lich King’s chambers.

What about you? Is your guild in a similar position, or considering something like this – are you worried it’ll be a lot more work than you have time for? Are you in a large guild that does in house runs? Are you a PUGger who wishes you did/did not come across more groups like this? Do you think leaning a bit towards carebearing is going to hold us back or benefit us in the long term (and what’s YOUR playing style)?

Ranking Players with Elitist Group

elitist-group-head

I hesitated a bit when writing this post largely because I know how the community feels when it comes to “scoring” players. No one wants to be condensed to just a number or a value. At the same time, the idea of a player’s gearscore has evolved to into another concept where a players capability and potential can be scored.

Why rate players at all?

Its a good question. For raid leaders who are assembling their groups from strangers, it can be a bit of an exhausting process to individually armory players and figure out if they can compete in the level of content that is being worked on.

At the same time though, not everyone knows the strengths and appropriate stat weightings of every class or spec. I’m a healer. I don’t know much about Rogues or Hunters. I don’t know how to tell if they’re gemmed or enchanted properly.

When raid leaders are getting runs going, they have to balance two things: Players and time. We need to make sure we get ourselves a competent crew to run with. We need to make sure that we can assemble it within a reasonable amount of time or else people will simply leave because of time constraints. Between inspecting players, asking questions, and achievement checking, that time can add up especially when players get turned down.

What exactly does it measure?

Gearscore currently examines a players gear and assigns a value based on the overall “power” of their items. It doesn’t know whether a player enchanted or gemmed their gear wrong. It isn’t smart enough to determine whether a Ret Pally wearing cloth instead of plate should get penalized.

Gear does not determine player skill at all.

But it does determine the maximum damage, healing, or tanking a player can do.

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Let’s use a DPS player as an example. The above table represents in my mind the two qualities I look at when bringing in a player.

  • Gear: Like it or not, gear ultimately determines the range at which a player can do damage. The better the gear, the higher the potential. They can still do low damage even though they have competitive gear.
  • Skill: You can’t look at the skills of a player until after you run with them at all. Personally, I like to assume the best. I’ll rely on their achievements for a better look. While its true that people can get carried when clearing Trial of the Crusader, its difficult to say that when the player in question has killed Anub’Arak on Trial of the Grand Crusader.

Both aspects are intertwined to a degree.

gear-graph

These are extremely rough estimates and I know that encounters will have a huge determining factor in the overall DPS that can be done. Its also going to vary by class mechanics and so forth.

Lets just assume for the second its the same player on all four characters with different levels of gear. In all cases, he could do 1000 DPS. Maybe this Elemental Shaman would bind Lightning Bolt to every key and just faceroll all over it.

But if the player is using every cooldown and nailing every rotation, then what restricts his damage is his gear. Only one set of gear is going to allow Elmo, the Elemental Shaman to do or exceed 6000 DPS. Its all about potential.

Lets move on to Elitist Group

I wrote about this on No Stock UI this morning, but I wanted to mention the usefulness of this tool to raid leaders and what type of information I’d glean by looking at this.

elitist-group-1

This is the sheet of my Retribution Paladin, Valoray. Its a bit outdated. I picked up a new cloak and chest and haven’t gotten around to enchanting either of them. Anyway, according to Elitist Group, I’m using a tanking Libram (really?) There are a list of suggested dungeons down the middle that I can participate in. EG has tallied up what I have along with the gems I have and has assigned me a gear rating of 239. This means that my Paladin is theoretically able to compete in Icecrown Citadel raids as long as they are not heroic.

(Also, I need a reminder to switch to an Exorcism glyph once I hit a certain amount of expertise which I can’t remember the value of)

But what about my skills and my experience?

Over on the right pane, you can see the list of raids and achievements that I have completed.

Hmm.

No hard mode achievements. Fully cleared Trial of the Crusader. Made some slight progress in Icecrown Citadel. Didn’t knock out Ulduar entirely.

This Paladin fails. Lets move on to someone else.

elitist-group-6

And here we have my Elemental Shaman.

Still using that Deathchill Cloak. EG has red flagged my chest and legs. I’m using spellpower and stamina gems in them. And my legs are also using the spellpower and spirit leg enchants.

What a terrible Elemental Shaman.

Glyphs seem to be okay (although I heard Glyph of Totem of Wrath is making a comeback?) A gear rating of 237 indicates that my Shaman is slightly less powerful than my Paladin. But what about her experience? Mousing over the Ulduar 25 raids, we can see that the Shaman has at least 1 Yogg-Saron kill under her belt. She meets the EG recommendations for Icecrown Citadel on 10 and 25.

She even has 36% completed in Trial of the Grand Crusader having taken down heroic Val’kyr Twins twice (although to be fair, that group lucksauced it with the door strat).

Given the choice, I’d probably pick the Elemental Shaman because she has done a bit more in the game then the Ret Paladin has.

(Although in due practice, I clocked about 4900 DPS on Saurfang last night on 25 so I’m questioning my Elementaling abilities, sadface)

elitist-group-3

Lastly, the Notes system can be used for further information in the future. After you finish a run, you can add a rating from 1-5 and leave a little comment. Each comment you leave overrides the previous one. You can use it to leave useful things like:

  • Has dual spec and can tank or heal
  • Only wants to run for Emblems
  • Has a DPS alt named <blank>
  • Managed to outheal Matt (Invite him, it makes him look bad)

(If you’re wondering about the comments on the screenshot, I happened to be doing some Ebaying of MTG cards at the time. Speaking of MTG, I started another blog specifically for it: Topdeck.me)

In any event, use Elitist Group. It condenses most of the information you need into one accessible place. You can see what they’ve done and get an idea of what the character is ready for. To a healer like me who doesn’t know enough about other classes to make snap judgments, this advises me on whether or not I should outright reject a player or consider them.

Then again, I rely on other experienced players to handle the inviting :D.

Five Misconceptions About Healers

Sometimes there is nothing more frustrating in a raid than watching your raid wipe. I feel that the only thing more frustrating than the wipe itself, is watching the healers get blamed right away. As a raid officer and healing lead seldom do I let things really truly get under my skin. But when I see a wipe and I hear the question in vent

“healers, what happened there?”

It raises my ire. I understand that healing is something that quickly comes under the analytical scope when an encounter fails. But when you have someone assigned to lead the healers it’s their job to find out what happened, and on the off chance they do find something wrong it is their job to address and resolve the issue. When a tank or dps starts berating healers about what happened it gets on everyone’s nerves. We’re going to use the term Healer Rage here. Healer rage can take many forms, quiet determination, outright aggression, passive aggressive behavior (such as “missing” a heal on a target) all the way up to outright quitting. You might remember my first post here on World of Matticus where I talked about the 5 Archetypes of the Healer. I broke down what makes a person choose to be a healer in a game like World of Warcraft. Each of those healers are still around and kicking and always will be.

Today I’m going to talk about some general misconceptions about healers, as well as what triggers Healer Rage and how different healers deal with it.

5. All healers are created equal

There are a lot of people who seem to think you can equally exchange Healer A for Healer B and see no difference in the performance of the raid as a whole. I’m not talking classes here, purely about the player. This might seem like it doesn’t happen but it does, and quite frequently.

“Why not bring Dude B, he’s just as good as Dude A?”

Now I’m not trying to be elitist and talk about difference in skill, but the truth is we all have our strengths. Some healers are better at tank healing, they understand it better. Others are better topping off a raid. Some know the intricacies of a short burst fight and intensive healing, while others still are built for longevity fights. We all have our specialties our niche. The idea that you can take any healer and slap them anywhere and get the same performance is not a good one to have.

Why this causes Healer Rage

Dude B is a tank healer, he revels in it. It is his specialty without question. Dude A is a raid healer, he knows the in and out of everything there is to know about keeping the raid at peak health. Raid officer decides to switch their assignments. Dude A is now on tanks and Dude B is healing the raid. When you take a healer out of a comfort zone it is akin to dumping a bucket of cold water on a sleeping person. While some people can handle a shifting role like that, we all tend to have our preferences. Moving  us from those preferences tends to make us just a tad bit grumpy.

4. All healing capable classes are built equal

Some people think that all classes are equitable. What I mean is that a Resto Shaman is the same as a Holy Paladin as a Resto Druid as a Priest. Lets be honest, while this has become closer to the truth over the many years that we’ve been playing this game, it is still a ways off. Sure my Shaman is capable of healing a single target quite well, But an equally geared Discipline Priest or a Holy Pally will beat me every time and vice-versa for raid healing. Sure you can stick them in that roll, but results might not be optimal. This is considering the merits of the classes and talents without accounting for player skill.

Why this causes Healer Rage

Just like above, when you take someone out of their safe spot people’s nerves are on edge and performance can often times suffer. Over the years I’ve come to realize as healers, we tend to like our niche. When Shaman were usurped as the kings of raid healing, there was quite a loud outcry on the forums and through the WoW universe. This is very much the same as the reasoning behind the rage of number 5. I’ve also noticed in both 5, and 4 here that healers thrust out of their comfort zone tend to be quieter and deal with their rage about it more internally.

3. Healing is Easy!

There are some people out there who feel that healing is the easiest job in the game. I’ll be honest, there was a point where I felt that way. That was when I was playing a hunter in 40 man raids and before I had ever touched the healing side of a Shaman. Nothing could be further from the truth. Healing is one of the most stressful aspects of the game. You are responsible to heal any damage taken in a raid, people look at you to stave off that wipe or to keep them up no matter what, because they think all you do is sit there and spam a few buttons.

Why this causes Healer Rage

Healing can be one of the most challenging roles in the game! Not only do we have to effectively manage our own resources such as mana our own health and consumables, but we also have the privilege of playing broker with yo ur health totals! What people often don’t realize is that as a healer we often have to play triage. Prioritizing heals is more than just making sure the tank is topped off and then spilling over into your group or raid. We have to decide sometimes who lives and who dies! That is a heavy burden and one that we often times have to make as snap decisions. When a healer gets criticized for this, it’s not exactly fair, and can cause not only rage but an added level of stress. This is normally when you’ll find healers raging openly either through comments or possibly even over voice.

2. A healer has to carry those who are under-geared / unprepared

While a healer is capable of carrying an under geared tank or healing through a certain amount of damage from players not moving fast enough out of area damage, it should not be expected of us. There seems to be a large amount of players that believe a healer is obligated to heal the tank that isn’t even trying to mitigate their damage or are woefully under geared for the content. Some people think it is OK for them to stand in the middle of a raging fire on the floor because the healer will heal them through it. You may think I’m making this up, but I’ve seen enough dps actually do this and then when asked about why they would say “because the healer has to heal me!”. This also holds true for people who don’t know the mechanics of a fight, yet insist to pull and bring much unnecessary damage on themselves.

Why this causes Healer Rage

Much for the same reason as number 3. Healing is already challenging enough in some cases. Doing things that while funny, are disruptive and unnecessary can really alienate you from your healer. Tanks don’t randomly go into your dps spec and pull the groups in HoR, it just isn’t happening. If you’re a dps and you’re purposely standing in Rotfaces’s slime quadrant just to get your extra couple hits in, that’s completely unnecessary and honestly it’s rude. It is every raid members job to mitigate as much damage as they can, you can’t rely solely on the healers. Eventually you’ll get healers that will respond to this but ceasing to heal you, or openly being aggressive about your actions.

1. Whenever there is a wipe, blame healers first

There is this mentality that every time there is a wipe, you need to yell at or blame the healers first. After all it’s their job to heal you through anything right? (see number 2.) There are few things more frustrating than seeing the group wipe and to hear someone immediately ask “so what happened there healers?”. What boggles my mind is when this happens despite things like mortuary, big brother, raid buff system or several other mods that people may use that announce who dies and to what. We’ll use one of the new ICC trash mobs for an example, Stinky. Stinky and it’s twin Precious are the pets of Festergut and Rotface. They are also mini bosses very much like the trash pulls leading up to the Twin Emps were back in AQ40. Each has an unique ability, but in Stinky’s case I’ve seen this mini boss / trash pull wipe more groups than some of the bosses! Stinky has three abilities

Decimate: aoe that knocks everyone to 15% health
Mortal Wound: 10% reduced healing done to you stacks up to 100%, placed on tanks
Plague Stench: raid wide aoe that ticks for about 3k every 2-3 seconds

He’s pretty much setup to really mess with healers. If you get an ill timed Decimate followed by a quick Plague Stench it is possible to have multiple people in the raid die in one stroke. Every time I’ve seen a group wipe on it, the first thing I hear asked is why the healers didn’t heal through it. Sometimes I’ve seen it expected of healers to time their group heals perfectly to go off when decimate does! I’m not saying healers shouldn’t be prepared for it, but latency spikes and lag can cause heals to not exactly be spot on, and that should be kept in mind.

Why this causes healer rage

When a boss goes down smoothly you almost never hear anyone say; “That was awesome! Great job healers! That was all you!”, but when a wipe happens you will hear the phrase “what happened healers?” way too often. Not everything is within a healers control. Sometimes things happen that stretch our abilities so thin there is no recovery. Random mob abilities chaining together can cause a group to wipe before a healer even has a chance to react. When someone places this burden on the healers, it’s a short trip to off the rage deep end. Healers are already shouldering enough weight in a run, keeping a group topped off, playing healer triage and managing our resources to keep the group going. Looking at the healers after every wipe can cause healers to snap. I’ve seen healers rage quit raids, I’ve seen them rage quit guilds, I’ve seen them completely stop healing on the next pull just to watch the person who blamed the wipe on them die. I’ve heard stories of even worse events that have gone as far as an entire healing team leaving a guild in one swoop, leaving a raiding guild effectively healer-less.

Healers carry large burdens in a raid or group. Sure sometimes we might make comments about something being so easy because a tank out-gears an instance, but those are welcome breaks. We are not omniscient,we are not gods, we are not capable of predicting what is going to happen and when. We are just playing our role in a group, doing what we can to make things go smoothly. Remember, our job is a stressful one and one vital to the raid. Trust in your healing leads if you have one to make sure healers are doing what they need to be, and trust your healers a bit. Basically cut us a little slack, it’s often times a thankless job.

That’s it for today, until next time folks Happy Healing

 

Images courtesy of Icanhazcheesburger.com and staples

Guest Post: Tanks and Healers Should Get The Biggest Rewards

This is a guest post from We Fly Spitfires.

Tanks and healers are the most important classes for any group. Tanks set the pace of the group, the flow of experience and man the vanguard as they lead the team into battle. Healers mend the broken bones of their companions and keep the tanks a live – without the healers there could be no tanks and there could be no group. These are the two most important classes that exist in any MMORPG. But the DPS? They’re just meat in the room.

Look at it in terms of supply and demand and stress and responsibility. Tanks and healers are in consistent short supply whereas DPS are a dime a dozen. And there’s a reason for that. Tanking isn’t easy and it comes with a lot of pressure and responsibility. Do it right and the group will sing your praises for days to come yet do it badly and you’re on the receiving end of every criticism and jibe. Healing is much the same and also comes with it’s own set of stresses and strains. If the tank dies who gets the blame? Not the DPS classes that didn’t burn the mob down fast enough but the healer who didn’t heal well enough. They carry the heart and soul of the party on their shoulders and all of the difficulties that come with that.

And raiding? That’s even more stressful. Not only do we even already acknowledge the importance of tanks and healers in this situation. We have Main Tanks and even Main Healers but who’s ever heard of a Main DPS before? There’s a huge amount of pressure to do these jobs right. Sub-par DPS can join a raid (even if it’s not desirable) but sub-par tanks cannot tank one and poor healers cannot heal one.

All of this stands to reason that tanks and healers should get bigger rewards than anyone else. I mean, it’s in our culture to reward those that do the most and work the hardest, right? Call it a Tank or Healer Bonus, and a well deserved one at that. They are more important and necessary than anyone else, rarer to find, and they’re jobs are a lot tougher and far more stressful. They’re like the mommas and papas of any group, bringing the necessary order and structure. Without a tank there is no group, without a healer there is no group. DPS can just be picked up randomly as required.

I’ve got nothing against DPS. It’s fun and there’s nothing wrong with that but they simply don’t deserve the equality of rewards. Tanks and healer should get a little something extra on the side (maybe a nice ‘Thank You Drop’ from the boss mobs they fell) because they have the hardest and most demanding jobs and are traditionally the slowest to level up (unless you turn them into DPS). They require the most effort and who can argue that as a result they should get the biggest rewards?

Do you agree or disagree? Why or why not?

How is Your Guild Handling the Holidays?

2009 has almost come to an end.

I’ve observed that a number of guilds have entered a brief hibernation mode and ours is no different. We’ve had to shuffle our roster and raid days around so that they wouldn’t coincide on Christmas Eve or New Years Eve either. High attendance days are usually reserved for progression content on the 25s and farm raids have been suspended until after New Year.

In the past, the guilds I’ve been in handled their winter breaks differently:

  • Completely call off raiding for two weeks
  • Disband (due to abandonment)
  • Combine with other guilds and organize pickup raids
  • Achievement running

My guild recently picked up a hunter.

What’s so special about this hunter that deserves a minor mention?

She has more achievement points than I do.

Time to fix that.

In any case, guilds aren’t the only ones taking a break. A number of bloggers are taking a much needed break over the holidays. I’ve taken a few days rest but I still have a number of posts to complete.

What is your guild doing over the winter break?