I’m Taking My Guild With Me!

Scott Johnson and Randy Jordan of The Instance podcast struck some geek gold when they had a chance to digitally sit down with Tom Chilton of Blizzard Entertainment!  You can find the interview in their latest episode, downloadable at their website.

Although most of the conversation revolved around the new Blizzard Pet Store, and it eventually evolved into Blizzard’s pay services.  Right now, we have Name Change, Faction Change, Race Change, and Server Transfer.  Chilton then began to put his two cents in about a possible future service.  This is where my ears perked up:

“…as far as other services that we’d like to see in the future, there’s not a whole lot that we’ve really talked about at this point.  The one that I think that’s kind of obvious, that stands out, is that it’s a real pain right now to move your guild from one server to another. So, I think we’d like in the future to develop a way to do, like, a guild transfer from one server to another.  So that you can move your guild bank and all that kind of stuff at the same time.  And I think that’s going to become more important in Cataclysm, because, in Cataclysm, we’re introducing the concept of guild leveling, and all that kind of stuff.  And, that would present an even bigger barrier to moving your guild from one server to another, if suddenly you lost all your levels and all that, because you had to disband and re-form your guild.  So, to me, that one kind of makes sense, although it’s not something that we, you know,…actively have people working on right now.  This is something that I think is a likely candidate for the future.”

Now, I’m a HUGE fan of the guild leveling process.  As I’ve stated before, I’m a huge fan of a family-style guild and the aspect of raiding as a team sport.  I think it’ll be a huge benefit to the cohesiveness of guilds in the game.  It definitely discourages “guild hoppers”, since the speculation is that you’ll be able to have guild-only crafting patterns that you can only wear if you’re in the guild that crafts it.  If you leave that guild while wearing a full set of guild-only regalia, it goes into the guild bank for another guild member to wear.

The idea of a Guild Transfer service takes the stress off any established guild to stay on its server.  You, as a guild, can put all your effort into tweaking your guild.  If you decide it’s time to move to greener pastures, you’re not penalized for it.

A couple questions come to mind:

  • Does cost depend on guild size?
  • What about a guild with a lot of alts?
  • Will the charge be per account, per character, or just one lump sum?
  • Can there be “half-transfers”?  Say only half want to move, is one side penalized?

Now, if only I could get  Unpossible and Team Sport on the same server.  Then again, Zul’jin is a PvE server and Nazjatar is a PvP server, and both guilds like where they are.  =( 

How do you feel about the speculation of a Guild Transfer Service?  Is it something you would look into doing?

ThespiusSig

Email: Elder.Thespius@gmail.com | Twitter: @Thespius

Running a Raid: 10 Golden Rules (part 1)

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So you want to be a raid leader? Well, you gotta ask yourself one question. Do I feel…

Ready?

I don’t know everything about raid leading by a long shot but I thought I’d share some of my musings on the hows and whys of this arcane practice.

Many players are shouting out on trade but it’s not to bawl their profession at passing trade watchers or haggle over the price of Poached Sunscale Salmon. Much of the cacophony in the traders’ market seems to be about recruiting to groups; quite often to PUGs, so much so that the LFG channel is making a permanent return. That means there are a lot of groups, and many players wearing the raid leader sash these days. So, this post is for everyone – people who raid lead and people who are led in raids.

1) Introduce the raid at the beginning. I call it ‘housekeeping’. You should work out your own style. This approach is fair on the players in the group and particularly important in PUGs – it puts everyone on level ground. They know what is expected of them. You’re also introducing yourself and presenting as a bit more than a shadowy stranger wearing the master looter crown.

Personally there are a few things I like to talk about here. In Herding Cats we have a strict zero tolerance policy against griefing and bad manners – or as my guild leader puts it, ‘That Guy’. I make it clear to the group members that we expect them to be polite and friendly. This gives everyone a fair warning in advance and introduces the raid as a safe place. I then also assure the group that they don’t need 10k DPS, we don’t expect everyone to know all the tactics and that we’ll explain them, but remind them that fun is the main aim of the game. Then we get onto less exciting things such as hush in the librar- sorry, raid spam, and loot rules.

Several times I’ve had players whisper me during the housekeeping saying that they feel they’ve joined a mature raid and they appreciate knowing there are boundaries and safety nets applicable to the whole group.

2) Interaction. Remember that your group will get much further if they trust and respect you – and you them. Talk in full sentences. Keep your tone polite at all times. Join in on banter and jokes. Keep the chatter going – ask people what their favourite chocolate bar is, if you like. Answer questions, particularly as the raid is forming – that’s one of the most likely times for a raid to fold. Above all: pay attention to your group. They will feel like you know what you’re doing and just maybe you’ll feel that too.

People judge on first impressions in real life – they do in instances, too. Make a good first impression and then keep it up throughout. I’ve joined several PUGs recently being led by strangers who have ignored my questions about tanking or healing assignments. Just the other day a random raid leader decided that our PUG didn’t need two shadow priests for Naxx25. These things do not inspire confidence in me as a raider; put yourself in your raiders’ shoes and think about what would make them feel comfortable.

3) Be approachable. Let the group know that they can whisper you or another group member you trust with questions, comments or suggestions. Also let the group know that they can offer suggestions for tactics in raid chat at an allotted time, such as after tactic spam – and that you will listen to the suggestions and decide on the final tactics. This can be a useful group to keep a group interested if it’s a new encounter for the group or even you, or something is proving very difficult for whatever reason.

In Herding Cats we usually make it clear at the beginning that players can whisper myself or Ekatrina if they need something cleared up. If a player has a specific role in a fight – such as dealing with brittle adds during the Ignis encounter – we whisper them to check they’re ok with the role. We also try to get a general idea, group size permitting, how experienced each raider is so that we can keep an eye out for anyone who might need support or to be whispered to check they’re clear before starting the encounter. Some might say this is extra work or babysitting but there’s nothing wrong with it – it can make a new or less confident player feel supported and can avert a wipe for the whole group. Indeed, we’ve acquired several extremely loyal and friendly raiders because we took the time to care for them when they first raided with us.

4) Tactics: don’t assume. Don’t assume for a moment that everyone knows the tactics if you’re in a group with one or more PUGger or new guild member. This is relevant for any encounter. Remember that new players are getting to 80 every day. Some veteran players are coming anew to raiding from other styles of play or have their own idea of tactics. Some players will have suggestions – some of them will be good. Make time for those and take them into account for the final decision on How It Will Go. Explain your tactics for the encounter, even if it’s just the bare essentials of what a player needs to know to not kill the raid.

Also don’t assume players know YOUR tactics. There are several fights which can be done slightly differently. Plenty of times we’ve led a brave PUG to Thaddius and said +++++Thaddius—— only to have two or three people adamantly insist it’s the other way around. A lot of the time it doesn’t matter which way round you do the tactics; what does matter is that you make sure that there is one, clear set of tactics.

5) Know your stuff. Have a solid idea of the encounter’s tactics. You might know the tactics from a melee DPS point of view but you need to be able to advise *everyone* in the raid, whatever role they play. Read up on encounters on sites like WoWwiki or watch videos on TankSpot and Youtube. The trick then is to explain the tactics in a clear, concise way that players will listen to.

If you have time and think you will raid lead regularly then I recommend writing documents in advance with your own tactics spam for more complicated fights so that you can copy/paste or read it out during the raid. This is what i did when leading a group into Ulduar, many of us for the first time. There’s a lot going on and a lot of things that players need to keep in the back of their mind, so I split the spam up with an ‘everyone’ section first and then descriptions by group role. This lets ranged DPS, for example, know what will affect them directly and reduces the loss of focus during tactic spam; it also provides for those players who are curious about tactics for other roles. Writing it in advance also allows you to pare down irrelevant information rather than getting carried away during the raid.

In my opinion those are the first five of the widely applicable basics. They are very much my own opinion. i appreciate that everyone has their own style of raid leading and approaches it differently. Not only that, different situations need to be handled differently. Look out for the other five golden rules in the Book of Mimetir coming soon.

What do you think – do you find any of these helpful and plan to adopt them in your next run? How essential do you think careful raid leading is in a PUG and/or a guild group? Do you think I’m too much of a careowl and people should just “STFU u nub”? What’s *your* favourite bar of chocolate?

A Change of Recruiting Strategy: World of Raids Tool

(Editor: Site is sadly defunct)

This raid cycle is about to end soon and I know there are many guilds who are gradually bleeding members to life and other obligations outside of the game. It’s becoming a tough stretch to even field a full competent crew for ToGC 25.

Right now, even though we’re recruiting for ToGC 25, I personally don’t know if anyone’s going to bite. What I did decide to include is an extra note that says we’re also recruiting for Icecrown.

Another stipulation that I’ve added is that quality of gear players have when applying won’t really matter to us. In other words, I’ve relaxed the gear standards.

Why?

Because I know Icecrown’s just on the horizon and will debut within 4-6 weeks. I projected a late November or early December release.

That’s 4 weeks for a new applicant to get themselves geared up so that they can be effective in Icecrown. Even if they’re a fresh 80, running a constant stream of heroics or getting carried in farm or alt raids is enough to build a supply of badges to purchase tier 9 gear.

So in other words, I’m enacting a two tier strategy. The first priority is to recruit players who can help fill our raids and contribute. Failing that, if they’re not at the level they need to be, we’ll still draft them for the future.

I’ve gotten some bites on trade chat, but they’re mostly inquiries for now. Twitter has again proven fruitful as I’ve had a few interested players from there apply. Unfortunately, I can’t seem to use the official realm forums as everytime I post it says “Invalid Option”.

I was actually tempted to include in the recruiting message that the leadership had Icecrown experience as I’ve participated in all of the PTR tests so far. When you’re competing against other guilds for players, every edge helps right? One would think that foresight and knowledge into the next tier of content might tip the scales in favor.

So let’s look at the World of Raids recruiting page.

What are you looking for?

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The first thing you’ll notice is that there are a variety of search filters at the top. Use those to narrow down the guilds that fit your criteria.

1. This is where you select the Realm. Obviously, since I’m a Dwarf Priest, I am going to select Alliance. Even though I live in Canada, the closest realms to me are in the US. I prefer PvP servers just because of the extra variable element they add to my day to day affairs even though I still hate Rogues.

2. If there’s a specific realm you’re looking for, you can enter it here and it will isolate only guilds that are from there.

3. You set your class and specs here. For me, I’ll put down Holy Priest as an example.

4. If you care about progression, you’ll want to look for a guild that’s in your area. This takes a bit of trial and error as there’s no absolute guideline on this. Just for the sake of it, I said narrow it down to guilds that are in the top 2000 around the world.

5. Raid times can be narrowed here. If you prefer to raid on certain days and times, simply choose the day where it matters and then use the buttons to select the start and end times. Setting a large range works best. It will display guilds that happen to raid on the days that you choose. Note that the guilds may raid days in addition to the ones you have selected.

Make sure you set the time zone appropriately.

The search results below will show guilds that best match your criteria. A green bar on the left signals how close they match your filters. The rest of the information is shown on the bar such as classes, progression rank, and times.

And hey, look at that. There’s a guild called Conquest that happens to be recruiting. I think I might give those guys a shot. Let’s click on that page and see what happens next.

What am I looking for?

Now that you’re on my World of Raids guild page, you can see all of the necessary information listed in one area and it’s very handy to applicants and recruiters alike.

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At the very top, it displays some basic information. The icon on the left signifies which faction, Horde or Alliance, the guild is. The server and battlegroup along with the guild’s website is shown beside it. On the right side, applicants can see where this guild ranks on the progression curve. The Apply button is in bright yellow box that’s difficult to miss.

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As you’ll see, the top part of the page displays what classes I’m looking for. At the moment, the classes that have a color background behind them signify that I will consider those classes. All we could use right now are bodies to help us in our raids and I won’t be too picky when it comes to class. If you can reach a certain threshold of DPS output and in game “smarts”, it’s good enough for me.

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Right below that, you can see a neat graphical representation of progress. It takes a while to update as the data is pulled from WoW Progress and is reflected here. Under Crusader’s Coliseum, note how there are two levels of progression. Half a bar represents the boss has been taken down on normal mode while a full bar means it’s been done on heroic.

Ulduar is below that and it also breaks down individual boss achievements into fractions. Freya, for example, is broken up into 4 parts which represent her and various amounts of elder kills.

Sadly, this isn’t up to date as we took down Heroic faction champs last week and killed Yogg with 3 keepers active.

You can also see a link to 10 man achievements in the top right corner of each raid instance.

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Below that you can see notable accomplishments and a simple mouse over will display what has been achieved. I like the fact that it also highlights when a certain achievement was achieved. For example, Kil’jaden on the far right was killed prior to the release of 3.0.2.

Unfortunately, as this tracks everyone’s achievement, even if one person has Immortal, it will still display it as a guild achievement. Such was the case here because we weren’t able to get Immortal together as a guild.

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Finally, the right side bar displays information that can’t easily be expressed or pulled from a third party source. This is where the administrator enters extra information about their guild. The raid times are shown at the top and is displayed in a 24 hour format to minimize confusion. The timezone that the guild operates on is also shown. These are settings that the administrator can control which ranges from MST, CST, EST, and so forth. I don’t recall what the European ones are.

The about section offers a brief description of the guild and what it’s about. It’s important to not go all out here. You want to sell your guild and garner interest, not scare them away with a giant wall of text. This is not the place to paste your guild’s core beliefs. You don’t have to enter in duplicate information. Remember, guild progression is already shown in the main area. Just tell potential applicants what you’re all about.

Some things include:

  • What you do? (Raid, PvP)
  • How you do it? (Push content within a narrow time frame)
  • What sets you apart from other guilds? (We hold players accountable)

Applicant expectations are where the guild administrators state what their expectations are. Again, be fairly brief here. Think of this as a brochure instead of an operations manual. This is the area where the qualities of the ideal applicant are listed.

One example would be something simple as must be mature and have thick skin so as to not take negative feedback personally.

Great I’m ready!

Once you’re ready and this looks like the perfect guild fit, it’s time for you to hit the apply button. There are 3 options that administrators can set.

  • Apply via World of Raids private message
  • Email
  • Website

For me, I selected the website because I like to keep all applicants in one area. Not every guild has such a luxury and you may wish to use email or PMs to handle that.

It’s certainly a well polished tool and I hope more players and guilds make use of it.

Breaking in The Newbie

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So you’ve just recruited a new healer and need to integrate them into your healing line up. The question a lot of people have is how do you do this effectively? Well, it will obviously be different a little bit for every guild but I’d like to offer up some tips

As a Leader

Communication

Probably the most important thing you can do is talk with the new person. Make sure they understand the rules of the raid if there are any. If they don’t know the specific rules of a raid it’s too easy to trample on them. Communicate healing assignments to them and see how they react. Seeing if they can follow an assignment is a great indicator of their raid mentality. If you have a veteran healer of their class in your raids that performs well, ask them to talk to the newbie and gauge their performance. Most importantly socialize with them a little bit. Getting to know someone a little bit can make a big difference in how they perform and react. Also being able to judge if the person can communicate effectively, as well as if they mesh with the other personalities of the raid is a good thing to do.

Performance

This is something you think wouldn’t be an issue, but it is. You have to be able to put the player in a situation where you can accurately gauge skill and knowledge of the role. If you bring them to a raid that you out gear, with your team of best healers, chances are the new guy wont show up quite as well against the others. It’s easier if the person is equally geared but chances are just as likely that they are below your current gear content. Give them a place to shine, take them on 10 man runs with alt healers, take them on heroic runs, chain pull and see how they react. Give them a chance to show you their moxie without the saturation of other over geared healers.

Evaluation

When it comes time to look at what they’ve done, take the time to include them in the analysis. They may have done things that you don’t quite understand, but they might have a perfectly logical reason for doing them. Talk to them about the runs you’ve done, things you like, things that might be concerns, you’d be surprised how many people respond very well to just being talked to about what’s going on.

As an Applicant

Be Vocal

Don’t just be the silent kid who follows along behind the pack. Be vocal, say hi, converse with the your fellow healers and guildies let them see your personality. Don’t overrun ventrilo or take over the conversation, but try to be sociable. It goes a long way when people can see your personality shine a bit. Don’t be afraid to offer to go on heroic runs and such.

Ask Questions

I encourage my raiders to ask questions if they are ever unsure about anything. You shouldn’t be afraid to ask for clarification or anything really. I’ve had raiders ask why we do things a certain way compared to another, and it’s OK with me, I have zero problem explaining why we’re doing it one way if someone cares to know.

Don’t Be Afraid

Probably the most important thing I can say is don’t be afraid to be yourself. Don’t try to be someone or something you’re not. There’s nothing worse then trying to shoe horn yourself into a little category or check box. Just be you!

Have fun!

It is a game after all! If you’re not having fun with the people you’re around, then what’s the point? We want to have fun too and if you can have fun with us, well that’s just a ton of points in your favor.

Practical Application

I’m going to share with you a story of one of my healing team members, you might know him. He’s a little bald Dwarf named Thespius. You might have seen him around Here and There. He came to me as a transfer applicant, he transferred servers just for the chance to raid with me and mine. We had talked over twitter and on AIM and email, and eventually he decide it was worth while to hop servers and spend time with us. I talked to him outside of the game so I had a decent understanding of his personality and I made it clear what I was looking for in a healer and a raider. We were both on the same page. And then after he was transferred on server we got him into one of our ToC (25) raids.

Keep in mind he is a Disc Priest for the next part. I started switching him back and forth between tanking heals and raid healing, purposely overlapping him and my other Disc Priest multiple times. I wanted to see how he would react and if it would interrupt his rolling if he got to a target that already had the weakened soul debuff. He didn’t make one complaint, nor did he break stride. He performed very well, never questioning orders. He had one suggestion that night and sent me a tell about it right away, and I encourage this in all my raiders as we either succeed or fail as a guild. I had also sent a tell out to the healers to give it all they got and not go easy so I can see if he can keep up (we out geared him a little bit ). At the end of the night I uploaded numbers to World of Logs. Thespius had performed more then admirably, he did downright fantastic! My healers had given their all and he kept right up with us despite the gear discrepancy.

I talked to him the next day and let him know what a fantastic job he did and that I was happy to have him on my healing team.

We talked, he listened to assignments and he wasn’t afraid to be himself. Since then he has contributed to strategy as the guild was working on three lights in the darkness. Communication between us was clear and he always responded when I gave assignments letting me know he knew what to do. He performed well, and was very personable with everyone in the guild, going along with heroics and raids and just having a blast. Honestly was one of the best applicants I’ve had in a long time.

Being the newbie isn’t always the most fun thing, but just remember to be yourself and have fun!

So how about you out there. How do you try to integrate the new recruits? What about when you first joined your guild? Any tips you want to Share?

That’s it for today, until next time, Happy Healing~

Sig

Two Applicant Paths Diverged in an Azerothian Wood

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Once you decide you’ve reached the raid-ready threshold, it’s time to find a place to do that.  Aside from the risky and unpredictable nature of PUGs, the most plausable option is a raiding guild.  Whether casual, progression, or hardcore elite, you’re bound to encounter some form of an application process.

The process always varies from guild to guild.  Each one is slightly different, but I’ve always seen three common practices:

  1. (Trade Chat) “Lvl 80 LF Raiding Guild” -> “So-and-so has invited you to join the guild: Such-and-such”
  2. An application of varying length, seemingly focused on gear, skill, and experience.
  3. The Applicant Period -> Includes a formal application, and a “waiting period” or “trial period”.

The first of the three is relatively self-explanatory, and is usually frowned upon.  I don’t take raiders seriously that look for guilds that way, and I don’t instill a lot of confidence in raiding guilds that subscribe to that method.  This is all just from personal experience.

Just like I’d apply for a job to pay my bills, I’m applying to a guild to fulfill my raiding passion.  I want to know that the guild I’m vying to be a part of isn’t accepting just any ol’ package of pixels.  I’d be really worried about credibility if the guild just said “Yes!” without screening me or requiring any sort of “test drive.”

My personal preference is the 3rd option.  Every guild leader has their own preference, and that’s absolutely encouraged.  Each guild is obviously different.  My choice is based on permanence and personality.

I’m hugely averted to what are known as “guild hoppers”.  I’ve never been one, and I get a pit in my stomach anytime I come across someone that might be one.  I look at my guild as a family–people who work together to achieve a common goal because they enjoy that camaraderie and team work.  I invest in you, you invest in me.  Someone that sees guilds as stepping stones to higher echelons don’t interest me.  I feel it’s selfish and takes away from the “community” that I’m so fond of.

Secondly, if we are going to be spending large amounts of time together, I have to get along with you.  We have to be able to crack jokes, share stories, and simply enjoy each other’s company.  I’m not too keen on running with someone that is demeaning to other players or constantly fluffs their own ego at the expense of others.  Admittedly, if I don’t wanna hang out with you, I’m probably not going to jump up and down at the chance to raid with you.

As you know, I’m one of the Discipline Priests on Lodur’s healing team in Unpossible.  Their application process is a rather complex one, but its payoff is knowing they’re a great fit for me, and I’m a good fit for them.  It was because of their application process that I got excited, because it’s near identical to my casual guild, Team Sport.

To summarize, an interested Applicant must acquire a Sponsor.  This is done through gaming and socializing via a chat channel made specifically for the guild.  It is the Sponsor’s job to get the Applicant invited to off-night raids and bring them along on heroics or other guild activities.  This is designed to get the guild acquainted with the Applicant.

The Sponsor then solicits enough votes from the guild (along with the Applicant’s Class Lead) to invite the Applicant into the guild on a trial basis.  This begins a month period where the the guild and the Applicant get to know each other.  The Applicant can be invited into raids and has access to loot drops.  At the end of the month, the guild votes again whether the Applicant becomes a full member or not.

At any point, I can withdraw.  If I don’t feel like this guild is what I want, then I can move on.

What an application process like this does is allows me to know what I’m getting myself into before I’m fully in the mix.  It lets them sniff me out and make sure that I’m not a “guild hopper” or someone there to grab gear and run.  Like I said, I’m into the family-style guilds.  This, I feel, promotes that.

What about you?  What kind of guild process you feel best fits your style?  Are there certain styles that attract or deter you from joining a guild?

ThespiusSig