Guild Topics

Can’t live with them and you can’t live without them. Guild topics for your perusing.

Spotlight: Loot Council, a New Upgrade Comparison Tool

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If you’ve ever been in the hot seat during a loot decision like I have, you already know that it’s important to assess the relative value of the upgrade for all interested players before you weigh in on who should be awarded the item. What if there were a tool that you could use to research upgrades for all your guild members and compare them to each other? That would be pretty cool, right?

My friend Bonkers of Vek’nilash has just developed such a tool. It’s name is–not surprisingly–Loot Council, and it will help any WoW player investigate the gear from a certain dungeon and decide when to pass, and when to bid for an item.

How to Use Loot Council

Once you get to http://loot-council.appspot.com/, you’ll find that you have a form to fill out. To get the most out of Bonkers’ fantastic creation, put in the names of two or more characters of the same class and spec in your guild, separated by commas. To test out the LC tool, I used the names of Conquest’s three resto druids. Then, select a ranking type (Wowhead is working best at the moment) and a dungeon. I put in Naxxramas Heroic. Some Naxxramas normal stuff may still show up–I think Bonkers is working on that.

What you will get is a list of all the items in Naxx that might be of interest to a resto druid and a summary of the comparative upgrade for each player. As with all generic rankings like Wowhead, it can’t tell how important spirit or intellect is to a particular player. However, I find Loot Council’s suggestions to be helpful, especially when I know that I personally want an item. What it helps me see is whether someone else on my team would benefit from getting it first.

Sample Entry

Here’s what you will see when you scroll down to the items that you’re interested in. Even though I’d like to have this item, it looks like a pass to Burningpaw is in order the first time it drops.
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Why Use the Loot Council Tool?

Either for Loot Council members deciding how to award prizes or for individuals deciding whether to pass on an item or spend dkp, the issue of fairness is very important. I always urge people to research their gear, and this tool lets you do that–and, at the same time, research your friends’ gear. Raiding isn’t just about loot–or, in any case, it shouldn’t be. It’s also about friendships, and sharing is one of the things that helps build those bonds. I think it’s no coincidence that the opening page of the Loot Council tool features Oliver and Otto, Bonkers’ two cats–or, I should say, two greedy little piggies who happen to look like cats, and who also happen to be best friends. Oh, if only WoW raiders could be like that. No matter how much we want the loot, we’ve got to learn to share our kibble.

Reader Question: How Do I Find a Quality Raiding Guild?

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Recently, reader Solarius wrote in with a question that I found so insightful and thought-provoking that I felt it deserved a whole post in response. In his own words:

I was wondering if you had any advice for players who are looking for a decent raiding guild – I’ve read your post on “How do I break into raiding?”, but there are also considerations, like how to recognize a good guild or know when its recruiting and so on. I remember back during BC when Karazhan just had i’s entrance requirements relaxed, and I had the hardest time finding even a Karazhan guild that didn’t either try to run with greens, or have an established cliquish environment.

While I admit I didn’t improve my equipment to the upmost (enchantments and non-green gems being the cardinal sins), I tried my best to be a better raider: I ran PuG Heroics for equipment upgrades, made and offered potions and elixirs, learned how to maximize my DPS rotations, and read up on instance encounters. I still never really made it past PuGing Karazhan.

Since you were writing about guild management and recruitment, I hoped you could cover the other end of the spectrum. As you’ve mentioned before, not everyone advertises on Trade (and I’ve regretted the three times I took those blind offers), the Realm forums can be sketchy, and sites like WoWJutsu are impersonal and lack contact information.

Solarius is absolutely right in that the question of finding a guild has two sides. Yes, players need to do everything that they can to “sell” themselves to the organization they would like to join. There is plenty of information available in the blogosphere, both on this site and elsewhere, about how to apply to a guild. However, how does a player find a guild worth applying to?

I’ve recently changed guilds myself, and you might say that I had an insider’s tip as to where to go, as I’m now raiding with Matticus (who, as I’ve said, is every bit as great a GM as he is a boss). However, I am confident that, if I had to find a guild with no personal connection whatsoever to me, I think I could sort the good from the bad. What would be my plan of attack, and even more importantly, what decisions would I have to make?

If you’re looking for a new guild, consider following these ten steps to virtual health, happiness, and phat loots.

1. Decide whether you want to stay on your current server.

Personal circumstances will probably decide this one for you. If there will be a lot of drama involved when you leave your current guild, a server jump can be a good way to get a fresh start. However, if you have friends and relatives on your server, and they’re not willing to move with you, you may want to stay. In many cases, this decision will be impacted by the overall health of raiding guilds on your server. If there are many active guilds that you wouldn’t mind joining, it could be a good idea to stick around the neighborhood. If your server’s too quiet, or if your faction is outnumbered or always loses battlegrounds, you may be happier with a change of scene.

2. Place advertisements.

What you’re doing is fishing for responses from guilds who are actively looking. If you’re staying on your own realm, make a post about yourself on your realm forum. Be aware that these posts can draw the trolls, but they will get your name out there. However, for a fairly troll-free place to fish, go to the Alliance or Horde Guild Recruitment Forums and place a thoughtful ad about yourself. Quality guilds will search these almost daily when they’re looking for new blood. I found Trinia, an awesome warlock and one of my favorite people in Conquest, that way. Watch to see who responds to your ad, and then research their organization before you take the next step.

3. Observe how your prospective guild behaves.

If you’re staying on your own server, do watch that Trade Chat. Sometimes really good organizations will advertise that way. Write their names down, and whisper the recruiter for more information. If you’re thinking of a guild on another server, make an alt and stand in a major city for a while. Are they an active presence on the server? If so, do they contribute in a positive or negative way? This is far easier to do on your own server, where you are in effect listening all the time to how other guilds behave. If the guild recruits in trade, ask to talk to someone. That will be your best measure of what the guild is really like. I must admit, I judge guilds by their members, particularly their public interactions with others. Just one person spamming trade with obscenities will color my opinion of the whole group.

4. When a guild interviews you, interview them right back.

If you’re invited to chat or get on vent with a guild recruiter, ask questions. It’s not just about “auditioning” for this new person and proving how great you are. This is your chance to quiz them on the issues that are important to you. How do they distribute loot? How do longtime members treat new people? Is there any longstanding guild drama? What do they do when problems arise? These are tough questions, and you’ll be listening carefully to your recruiter’s responses. If she’s being evasive, take it as a warning sign. This interview is your opportunity to find out whatever you want to know–use it wisely.

5. E-stalk your new guild.

Before you accept a g-invite, take advantage of any and all public information about them. Go to their website, and, if you can, make an account there. Read the whole thing if they will let you. If they are well-organized, the site will have at least some content. Raiding guilds tend to have fairly active websites. Watch for too much activity however. All guilds have drama, but beware all-out insult fests.

It probably already occurred to you to check a guild’s progress on Wowjutsu. However, I want you to go with a critical eye. Go through all the listings and find out what their gear distribution is like. How many players are getting geared up? Is there a lot of competition for your class and role? Do the officers seem to be getting everything? Wowjutsu doesn’t track everything, but you can pretty much count on guilds queueing up their loot from first boss kills. If the loot distribution is fair, you will see a lot of different names. In addition, Wowjutsu lets you see the grayed out names of players who have recently left the organization. A high proportion of these can indicate that your prospective guild has lost many members and is trying to rebuild.

In addition to the guild’s own website and Wowjutsu, I urge you to go to the guild’s realm forum and see how other guilds respond to them there. They probably have a recruitment thread up, and there are probably responses from players with other guild tags. If they have a good rep on the server, most of this commentary will be positive. If your prospective guild is comprised of a bunch of ninja asshats, the server forums might just clue you in.

6. Go on a trial run if you can.

A really good organization will let you try out–and even take loot. They will be proud of what they have to offer. Particularly if you’re on the same server, pug a 10-man with some of their members. If you like the personalities of the people you run with, talk to them more in-depth about the guild. Most people will be honest with you, and you’ll get to see their perspective on the good and bad features of the guild.

Remember, accepting a g-invite is not a lifetime commitment. If you’re unhappy, you owe it to yourself to seek your bliss elsewhere. Even if you server hop, you can change guilds again in a month. I am all for loyalty to an organization, but be sure it is a guild that deserves your allegiance. Be fair to your guild, and don’t expect perfection, but don’t be a martyr either. Happy hunting!

Guild Bureaucracy: 7 Ways to Cut the Crap

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Does anyone here read Zen Habits? If not, you should add it to your reader. One of Leo’s (the blogger) posts focused on Steps to Take Action and Eliminate Bureaucracy. I was so taken aback by it that I set out to try to apply a few of his concepts to my guild. There are guilds that I know of that spend so much time on organizational aspects and discussion instead of the one thing that matters the most: Action. Let me share with you a few of the steps that I’ve taken to help streamline Conquest and make it lean.

Clear goals

I lay out the objectives in advance. My guys know that on Tuesday nights, Obsidian Sanctum is the first stop followed by both Spider Wing and Plague Wing. There is no discussion before hand about what we’re going to do. It is all premeditated and there is no confusion. We are going to down this boss starting at this time, end of story.

No meetings

A lot of guilds like to have guildwide meetings or officer meetings to discuss things. That’s what forums are for. I won’t hold guildwide meetings because I know some players get bored by them or just aren’t interested. The ones that want to weigh in on an issue know to do it on the forums where it can be discussed there.

No class forums or channels

Is it really necessary to have individual class forums or channels when you only have one Resto Shaman or one Feral Druid? I decided to consolidate the different forums and communications by role instead of by class. I set up tanking forums, healing forums, and DPS forums. It shortens the overall length of the forums and players don’t feel “isolated” From one another. Tanking Paladins can chat with their Warrior and Death Knight counterparts. Holy Paladins and Priests can discuss suggestions for fights like Patchwerk.

Shared bank tab

One of the bank tabs is known as the public tab. People can deposit and withdraw stuff they need from here. Stuff in the tab are generally items of little consequence like Frostweave Cloth or Chilled Meat. People can toss crap in here for other players to withdraw if they can benefit from it. Things like Enchanting mats or more expensive items get sealed in another tab and only an officer can get to them.

Prepared boss briefings

It’s one thing to read up on a strategy. It’s another thing entirely to apply the strategy with your guild. During my spare time, I’ll modify or implement a plan A ahead of time on the forums. I’ll frequently use Photoshop to draw X’s and arrows like football players. I’ll link to strategies on WoWWiki or Bosskillers. Below that, I’ll follow it up by inserting the names of players who have specific roles. I’ll note that Sydera will be healing Brio on phase 2 of this encounter. I’ll state that Kimbo will be taking care of certain ads. It doesn’t hurt to be specific.

Empowered raiders

Using popular raiding addon oRA2, I can set it to auto invite players of a certain rank within the guild and then auto promote officers so that they have an A next to them. All of my officers automatically get one as well as the tanks for target marking. When raids start requiring CC, I’ll auto promote Mages and Shamans so they can mark their own CC targets as it becomes necessary.

Tanking discretion

My tanks have been given full authority to set the pace of the raid. The speed, rate, and amount of trash pulls are at their discretions. That doesn’t mean I can’t halt them. If the raid has a lingering curse or debuff, I’ll ask them to hold the pull. This is especially true if healers are low on mana. But for the most part, they’re on autopilot.

What other methods can you think of to make your guild or raid more lean and efficient?

Image courtesy of: ngould

Why Loot Council, Matticus?

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Veneretio: @behemothdan “Agreed there is no perfect system, but there are good systems and bad systems.”

This statement was, of course, in regards to a post Syd wrote earlier about her early experience with the implementation of Loot Council. Like good systems and bad systems, there are good people and bad people. Power, when used for good, can be used for great thing. When used for bad, can lead to not so great things.

Before I can go into any greater detail, you need to understand the Matticus Doctrine when it comes to raiding. There’s a specific line in there that effectively summarizes my thoughts on loot:

Loot may not be fair and it may not be equal, but I will do my best to ensure that it is effective and not wasted.

A lot of players will say that LC shows favoritism and isn’t fair. I think that’s a matter of perception. What does fair mean? What is your definition of equal? Can you distribute loot fairly and progress? Can it be done quickly?

When we talk about progression, fairness and equality are out the window.

Is fair giving 3 pieces of minor upgrades to the Mage who’s earned that right after months of raiding and then taking a 2 month hiatus but exercising their DKP option when the tier tokens could’ve benefited the Rogue who is still wearing T5?

Or is fair auto looting a crucial piece to a tank to make progression raids that much easier instead of the Priest who can also benefit?

We’re in the business of progression and that means the players have to trust us. Loot gets distributed with the intent to boost and maximize raid performance. And it may not always be “fair”. This means withholding items from the player who frequently AFKs in trash. This means deciding on the player who flasked, brought reagents, repaired and enchanted and gemmed all of his gear instead of the player who didn’t repair to full, asked for Paladin reagents because he forgot to stock up, and isn’t playing 100%.

Factors include but are not limited to:

  • Present gear
  • Tier token count
  • Performance
  • Attendance
  • Attitude
  • “Clutch”ness
  • Etc.

What makes it work?

In order for the system to work, there’s a few important things that I took into account and into consideration:

Numerous Loot drops: Bosses drop at least four items. It’s not a matter of who gets loot. It’s a matter of when. Everyone’s going to get the gear they’ll need and want fairly quickly.

Accountability: It’s not in my best interest to screw people or my guild over. Why not? I’ve got over a thousand regular readers. I just reached the 1 million page view mark a few days ago. I do have a reputation to keep. I don’t want to be known as someone who constantly loots stuff to his friends or someone who shows favoritism all the time. I want to recognize hard work and effort and I want to reward it accordingly.

Progression oriented guildies: I’ve surrounded myself with players who want to kill bosses. They don’t care about the loot they get. They’re not greedy. They’re willing to share it with others who benefit more then they do. I do not have players who only care about themselves. I do not recruit players who are selfish and greedy and want the best epics in the game just so they can look good.

In fact, the biggest problem is when everyone passes or there is no interest at all. If anything, some of the players are too generous.

Member input: Like Syd said, our players are allowed to give some input into whether or not they want an item. It’s a unique system that has worked out for us thus far.

Sometimes decisions will be easy.

Plate Spellpower? A quick glance at the raid shows there’s only one Paladin. Same thing with Resto Shamans.

What makes it not work?

Human error: This is the biggest strength and also it’s biggest weakness. In fact, I won’t hesitate to admit that I’ve already screwed up looting once. You’ll find out more on Monday night on the weekly Post Raids. We’re all human. Sometimes we all overlook things. We all make mistakes. Once in a while, we’ll make the wrong decision.

Loot council cannot work based on the effort of one person. It can only work with the collective effort and trust of the entire guild. Without it, you may as well just go back to using a DKP system. It’s not the best system nor is it by any means perfect. But perfection was never one of the 3 Ps. It’s the best system for the goals and directions of the guild. Players need to buy into it or else it will end up failing.

Mistakes are going to happen. But if I can maintain a successful looting average of 0.990, I think I’m doing a pretty damn good job. For players that don’t agree with it, then my organization may not be the one for them.

I know some of you have had bad experiences with it. Others aren’t so sure if this is the right system for them. Hopefully my blog can help shed the light and paint a better picture of what loot council can do when it’s done correctly.

11 Reasons Guildmasters Fail

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Guy Kawasaki tweeted a link to an article that caught my eye. It was a psychology blog called PsyBlog. Long time readers know that after WoW and tech blogs, I frequently read psychology, blogging and personal development blogs.

So what exactly did I read? 7 Reasons Leaders Fail is the original post.

Already you can see where I’m going with this. I noticed characteristics highlighted in the article that were exhibited by leaders I had in the past. So in this post, I want to apply some of the reasons listed on PsyBlog to WoW leaders and add a few more of my own.

Strict Hierarchies

This is the first reason listed in the PsyBlog post. Here’s a typical hierarchy of a raiding guild:

  1. Executive (GM)
  2. Advisors (Officers)
  3. Raiders
  4. Everyone else (Socials)

Some of my former GMs in the past were stubborn and not open to using methods that would make life easier for them and the raid. Often times, the raid would “play dumb” and did what the boss said (which includes me). We assumed he knew best when it wasn’t always the case. He set up the pulls, assigned the healers, organized positioning and did everything else himself.

A present Warlock in my guild alerted me today that he could tack on Detect Invisibility on several players to help spot for those pesky black shades that seemingly appear out of nowhere in Naxxramas.

Poor Decision-Making

This is number 2 on the PsyBlog. Let the experienced veterans make some calls. Some people aren’t cut out to make certain decisions. I should never be allowed to setup pulls or mark targets (as Hassai so kindly reminds me). I should leave that to the tanks. I should not be setting up crowd control targets. I Should not be the one calling out Battle Res targets. There are other players in better positions who can make effective calls quicker than I.

Let your best people do the jobs they are suited for. Focus on your individual strength. My strength relies on healer organization and assignments.

Something I pride myself in is the ability to ask questions. If I’m unsure about a mob pull or an item, I’ll ask the experts. I expect them to give me precise information so that I can make the right call.

Impossible Standards for Leaders

Here’s a good one. The reason says it all. Leaders are expected to know every little thing.

We don’t.

We’re only human. It is so true it is scary how accurate this statement is. I’m expected to know optimal Mage DPS rotations, tanking orders, MD targets, gear choices and so forth. I’m not exactly a walking WoW Wiki. A few of the qualities leaders are expected to posses, according to PsyBlog, are integrity, persistence, humility, competence, decisiveness, and ability to inspire.

So where do I stack up?

Here’s my self evaluation out of 5 (with 5 being the most and 1 being the least).

  • Integrity: 5
  • Persistence: 3
  • Humility: 5
  • Competence: 3
  • Decisiveness: 4
  • Ability to inspire: 2

(Note: Guildies may comment without fear of reprisal)

Treating People Like Crap

It’s a simple concept. If you treat people like crap, you can expect crap performance. I don’t like to yell but I can and will speak firmly at times in order to crack the whip. In this case, my guild is also my boss. If they don’t like me or my performance, nothing is going to stop them from departing. I don’t want them to leave. I want to foster a friendly yet professional environment. But I can’t afford to be too friendly as you’ll find out later on.

Psychology of Followship

This is another intriguing point from the PsyBlog. What makes people follow someone else? I think it’s important for GMs to ask themselves why these people are following them and why they trust them. GMs are obviously doing something right. If they weren’t, then members would be sporting a different tag. This is especially true in WoW where leaving and joining guilds can be done in mere seconds.

Like people who think alike will generally do similar things. I want to kill Arthas. I want to do it on these days. I want to take this approach. I have over 20 members who have a similar stance. If they didn’t, they wouldn’t be here.

Lack of a Presence

Leaders need to show themselves. They need to be visible. When BC came out, my GM was hardly ever around. I thought he didn’t care about the game. He didn’t have any plans for Karazhan. In my next guild, on the day we were working on Gruul, my GM wasn’t in the raid. He was out farming on Elemental Plateau instead of being with us killing Gruul. We had to pug a player for his spot.

What am I doing following someone who doesn’t seem to care about this game as much as I do? Is this someone I really want to follow?

No Confrontation

If you have a player who is performing poorly or is behaving poorly, they need to be spoken to and the situation needs to be resolved. I’ve had leaders in the past who did not have the spine to call their bluff. I think a GM needs to be prepared to remove anyone from their organization if the situation ever demands it. Be prepared to sit a player out. There will be times when the success of a raid rides on a single player’s performance. If they can’t hack it, they need to be told to sit for the night in favor of someone else.

If the guild I’m in ends up wiping to a single boss for 15 straight tries and the rest of the guild feel that it’s the result of one person, then something’s got to change. Maybe they’re disconnecting like crazy or having computer issues. Whatever the reason, it has to be fixed. The raid must go on. As much it sucks for me having to make the call, I have to be prepared to do it. Even if its me.

Alienation

In a recent post I wrote about Deciding Between Normal Raids and Heroic Raids, AltoholicsAreUs wrote:

The only thing you MIGHT have to watch out for now, is “cliques”, meaning groups of people who plow through the ten mans to farm or obtain gear, but do not allow newer or outside members of your guild to participate.

I’m not the best baby sitter in the world. I got kicked in the groin once by my little “buddy” in grade school. Cliques are going to crop up no matter what and there’s very little that can be done to put a stop to it. You could try, but the clique could react in a bad way. The GM and officers need to be intimately aware of the guildies around them and attempt to include them in guild wide activities such as Lake Wintergrasp. Check in with players from time to time to see how they’re doing.

No Enthusiasm

A GM needs to have a level of energy and passion for something like this. No matter what you do in life, be passionate about your interests. If you’re not, then you’re not doing what you like. Seth Godin’s a great speaker because he’s passionate about what he does. Garr Reynolds is a greater presenter because he excels at speaking and presentation delivery. A great Starbucks barista separates herself from the rest by adding the little swirly thing to my venti sized iced double chocolate chip mocha frappucino!

They all love what they’re doing. I love what I’m doing. I don’t have to be skilled at hockey to be passionate about the game. Are your GMs passionate about what they’re doing? Are you?

One of my new recruits appeared to be delighted when he found out I wrote a WoW blog and contribute to WoW Insider because it demonstrates that I like what I’m doing.

Empathy and the Lackthereof

Some GM’s I’ve had were self centered and self absorbed. They weren’t capable of putting themselves in the shoes of others or just plain didn’t care. Now I may never be able to wear the shoes of Brio or Hassai when it comes to tanking business. I do try to make a concerted effort to listen to them and see where they’re coming from if they feel the need to say anything. Don’t ignore your guys and don’t brush them aside.

General Ineptitude

Some people just should not be trusted with leadership. It’s sad to say, I know. Not everyone is capable of being a Michael Jordan or a Tiger Woods. Not everyone is meant to lead. Whatever the reason is, bad leaders will eventually lead to a fractured organization that will have no future as a worst case scenario. Maybe they don’t have the social skills or the time. Perhaps they can’t take the disciplinary actions required to do something. If a guild loses faith in its leader and no longer has confidence, something needs to change before it deteriorates further.

Where does this leave us?

I can’t just talk the talk. I have to walk the walk. If I can’t back up my words or beliefs, then I am no better than some of the GM’s I’ve had in the past. But by being aware of what makes bad leadership, I can consciously make an effort to steer myself away from the behavior that made them that way.

I’m in a unique position since I have several bloggers in my guild who aren’t afraid to call me out and keep my honest. It’s in my best interest to not suck and to do the right thing. I can’t just hold myself accountable to my guild. I also need to hold myself accountable to my readers.

Here’s a challenge for the WoW bloggers and readers out there.

What makes your GM great?

I would love to hear your thoughts on the matter. Whether it’s stories about bad experiences or good experiences, others including myself would surely benefit.