Guild Topics

Can’t live with them and you can’t live without them. Guild topics for your perusing.

Build Your Own Guild Part 3: The Dreaded Loot Question

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Congratulations, New GM! You have your Guild Charter and Rules ready, and that website is up and running. Even though you’re not raiding yet, your next step is to decide what to do with the funny purple stuff that drops when you kill things. And yes, you must make this call even before you have enough members to stare down High King Maulgar. When I interview new recruits, they almost all ask me how my guild handles loot. If you create a fair means of distributing shiny epix, and you’re well on your way to having a healthy, happy, boss-destroying raiding guild. You must pick a loot system from the beginning and stick with it—the worst thing you can do is vacillate between systems and potentially cheat your members out of their just deserts.

Loot system basics:

Almost all raiding guilds use some variation of one of two types of gear distribution systems. The first is Loot Council, in which the officers or other elected body decide who gets each piece of gear that drops based on a complex ratio of need and merit. The other system is DKP, an archaic gaming term that stands for Dragon Kill Points. DKP systems allow raiders to earn points for killing bosses (or anything else the guild leadership decides is fair) and spend them for gear. There are benefits and drawbacks to both types of systems. Not everyone agrees with me either–based on her own personal experiences, Wyn gives you almost the opposite advice that I will. Listen to both of us and draw your own conclusions.

How do I choose?

Before you pick either DKP or Loot Council, you must decide what you want your loot system to accomplish. The following is a basic guide to the implicit goals of both system types.

1. Loot Council

This type of system is designed to optimize gear drops by placing them in the hands of those who will have most use for them. This may sound like the best players receive every item, but in practice, this is not true. A well-functioning Loot Council uses gear drops both to reward players for excellent performance and to help raise players to the group standard. Sometimes–perhaps often–the Council will reward the weakest player in a class and spec. All decisions are made for the good of the group, and no good items are sharded. Each member of the Loot Council must be extremely well-informed about the loot tables themselves and about the needs, wants, and skills of the player base. If a player on the Loot Council is interested in a gear drop, he or she generally bows out of the discussion on the item in question.

2. DKP

All DKP systems invest their players with “buying power,” and players get to decide what is most important to them. In all such systems, players tend to save for the best drops for themselves, assuming that they can identify them. DKP systems award gear based on attendance–more boss kills means a larger share of the loot. In this way, they can help a guild retain players over the long haul, because they can objectively track the benefits of consistent raiding. These systems are democratic in that they do not distinguish among players based on skill. As such, however, they do not always place items with the player who will get most use out of them. In addition, middling quality items will often be sharded as players learn to prioritize.

Drawbacks: Nutshell Version

Neither of these systems is perfect. Assuming real-life implementation, with no extreme chicanery, shenanigans, or other forms of bad behavior on the part of officers or raiders, here are the typical problems each system type experiences.

Loot Council:

1. The drama llama rears its ugly head

Human nature dictates that each player will be more aware of her own skills and contributions than those of others. This kind of blindness virtually guarantees that some people will not be happy with any given loot decision.

2. Inefficient use of raid time

The Loot Council will probably discuss most items as they drop. This could cost the raid upwards of 5 minutes at the end of every boss kill, which may put the guild in a crunch for longer instances with large numbers of bosses.

3. Inaccurate tracking

Unless the guild uses a mod to track drops awarded, loot may be distributed unevenly. The memory is a notoriously inaccurate instrument. Without hard numbers for attendance or drops rewarded, the Loot Council may unintentionally give more to some and less to others.

4. Bias

Human error plays a large part in the Loot Council system. We are all biased–our thoughts and feelings affect us at every moment, even though we don’t realize it. I’m not talking about malicious prejudice–I’m talking about the little unconscious leanings that occur even when we mean no harm. It would be nigh-impossible for a Loot Council to be entirely neutral toward every raider in the guild.

5. Lack of inherent structure

If you choose Loot Council, you will have to come up with the operating rules yourself. Guilds accomplish this in highly unique ways–poke around some websites and copy good ideas. You will have to determine on what basis loot is awarded, who gets to participate in the decision, and how much time will be allowed for debate.

DKP:

1. Sometimes people don’t know what is best for them

Your players will spend dkp as they like, and some of them will use their points unwisely. You cannot force people to research your loot system and their class drops and come up with the absolute best strategy. People may hoard points, or they may spend them on the “wrong” items. Many perfectly serviceable pieces might end up being disenchanted or given away for off-spec.

2. It won’t stop the QQ

I can almost guarantee that the drama will be less than with Loot Council, but people will still be upset when they don’t get what they want. The complaints will be more intense as the item value increases. Remember that random loot is random, even though your dkp system is not.

3. Inaccurate tracking

If you’re using a pencil-paper system, errors will happen, and they may render the system meaningless. I strongly advocate tracking DKP with a mod if you can. If that is impossible, make sure you deputize one officer to update it, and beat him with your Riding Crop if he misses a day.

4. Every system can be played

Any time you put power in the players’ hands, there will be ways for an individual to work the system to his advantage. Most players won’t try–they will play because they enjoy it, and they’ll put in the exact same amount of participation no matter what loot system the guild uses. Others will find the exact right equation of play time to maximize their drops. It doesn’t mean they are bad people or bad players–sometimes it just goes right along with other types of min-maxing behaviors, which most raiding guilds encourage. For a concrete example, if your guild uses zero-sum dkp, points are only awarded when players take loot. For a certain player, this practice de-incentivizes progression nights, because they may earn nothing at all for a night full of wipes. Alternately, if your guild uses a positive sum dkp system, you might weight progression raids very heavily and in turn de-incentivize farm content.

5. You will have to choose a system flavor carefully

People have been playing MMOs for several years now, and there are many types of systems. In order to choose a specific DKP system, you will have to do a level of research that the Loot Council folks won’t even dream of.

DKP system types

If you’ve thought through your decision, and you’ve decided to go with DKP, here is a basic guide to system types. They all have the same core principles–democratic distribution and rewards that increase with attendance–but they manifest those principles in radically different ways. Each of these systems assumes that the person with most DKP will be offered first choice on items.

Zero-sum DKP

This system is for math nerds only–the basis of the system is that the raid’s total DKP always sits at 0. Points are awarded when a piece of gear is taken. For example, if I take the Thunderheart Helmet from Archimonde, its value will be subtracted from my DKP. For the sake of argument, let’s just say I lost 240 points. The other 24 people in the raid will be awarded 1/24 of the points I just spent, or 10 points each. This is one of those systems that really, really requires a mod to track, because you will have to recalculate after each piece of loot is awarded. The guild will also have to decide how many points each item is worth, because after all, not all pieces are created equal.

Positive-sum DKP: Additive

This system is similar to zero-sum dkp, but it allows the guild to add points to the system for anything and everything, including attendance and progression. As with zero-sum, each item is worth a certain number of points, and when a player receives a drop, the item’s value is subtracted from her total. Players may go below zero. These systems tend to get very, very inflated, and the gap between the bottom of the top can be just crazy.

Positive-sum DKP: Relational

The basic system of this type is Ep/Gp, which I must say is my favorite of all possible systems and the one my guild uses. A person’s DKP is a ratio calculated from her Effort Points divided by her Gear Points. Effort points are typically awarded either for boss kills, with each boss assigned a specific value, or for minutes of participation. My guild awarded points for boss kills in TBC but we’re switching over to an easier, more automatic points per minute system for Wrath. Ratios always stay above zero, and if you implement the system as intended (which I STRONGLY suggest), decay controls inflation. To decay the system, you reduce everyone’s EP and GP by a certain percentage at determined moments. The system designers mention 10% per raid as a good figure, and I tend to agree. The purpose of decay is to shrink the gaps in the list–this practice lets new players move up faster despite lower total attendance. In addition, players who have a long dry spell with no loot will remain near the top of the list even after they take their first item, making things more fair over the long haul. This process, in combination with the decay, also tends to discourage hoarding. The cherry on top of the system is the excellent mod that comes with it. The item values are built-in, and anyone with the proper clearance can update the system during the raid. I’ve been master looting for my guild using this system since January, and it works like a charm. The only caveat is that you must back up the data every week–content patches almost always wipe the system.

Suicide Kings

What would happen if you had 100% decay on Ep/Gp? You’d have Suicide Kings. This sorta-system belongs in the DKP list, but just barely. To use Suicide Kings, random roll all of your members into positions and arrange them in a list with number 1 at the top. Person #1, regardless of attendance, skill, or whatever, will have first crack at anything that drops. When he takes something, he will move to the last position. Suicide Kings is extremely easy to track, even with a pencil-paper method, but you may see extreme problems with hoarding or with raider apathy. Expect some raiders only to show up if their names are near the top.

Other rules:

Any system works better if you have some courtesy rules or guidelines in place. Heck, I’ve even seen random roll work for the top alliance guild on our server, and it’s because their guild has a culture of sharing. All guilds should encourage players to be kind to their fellows and to pass things when they can afford to. In addition, no matter what system you choose, your officers or class officers should not hesitate to give advice on gear choice. If possible, persuade people out of bad decisions. Sometimes you will have to lay down the law. For example, if a paladin wants to spend her DKP on cloth healing gloves that are also a significant upgrade for your priest, don’t let her do it. In addition, some guilds make a special exception for their main tanks and gear them up first. We have never done that, and our tanks are well-geared just because their attendance is good. If you want to move very fast, though, you may need to get that gear on the tank regardless of his DKP. Likewise, if one of your players needs to perform a special role, make sure he or she has the gear to do it. For example, my guild awarded the first Void-Star Talisman to our warlock tank for Leotheras. Every member of the guild was happy about the decision, because we all wanted to get to Leo as fast as possible.

And lastly, good luck. You’ll need it to get through the loot system minefield without life-threatening injury or, at the least, major scarring.

Resisting Irrational Behavior

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I do it, you do it, we all commit irrational behavior at times. Guy Kawasaki’s got a quick interview about the topic and why people do the things they do. It’s a quick under 10 minute read and I wholeheartedly recommend anyone that’s in an officer position (or even a grunt position) to read it and check it out. It’s not exactly WoW related, I know, but it’s people related. And what kind of game is WoW? It’s a social game.

Some great points:

  • When to respect authority and when to dissent
  • Turning around a bad reputation
  • Alternative perspectives

Here’s an excerpt:

Question: It seems there’s a fine line between anarchy and enlightenment: How do you know when you should respect authority and just do as told versus be a devil’s advocate and disagree?

Answer: Most of us, when we disagree with a group, keep quiet. Why make a fuss and ring alarm bells? And besides, maybe we’re wrong. When you speak up and go against the opinion of the group, you risk getting branded as a loner who’s not a team player. But dissent is a crucial ingredient in a successful team. When I interviewed Justice Breyer of the U.S. Supreme Court, he explained to me how dissent makes the Court’s opinion stronger.

The Supreme Court structured dissent into the process. When an opinion is assigned, the majority keeps on having to answer questions and objections from the dissenting side. The process is obviously professional, but it’s also a pain. You have to go back and forth going over points time and again. It’s easy to imagine how the process can be exhausting, and in fact former Chief Justice Rehnquist believed in having a more unified voice and basically not airing the court’s dirty laundry. But dissent brings about the best possible decision because it forces you to address all points. Imagine if every company went through a dissent process before arriving at an important decision.

What’re you waiting for? Go read the whole column!

How to Be Evil in 5 Easy Steps

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Hello World of Matticus readers! I’m Sydera’s warlock alt, Isidora, and for today only, I’ve locked her in a box in my basement (in case you were wondering, I put her on a shelf next to my collection of Bat Eyes and Gelatinous Goo). While Syd’s out of commission, I’m going to teach you all how to be an eeeeeeevil warlock alt.

There are other guides out there to initiate you into the ways of Evil. For example, I cackled in sheer dastardly joy when I read V’ming’s post on WowInsider a while back on how to cause grief and destruction for others. However, it seems to me that some of his advice is counter-productive. If other players realize how black and rotten my twisted little heart is, they’re not going to want to run me through dungeons any more. And yes, in the depths of my dark little soul, I’m all about the acquisition of shiny new purples, particularly evil ones.

Here are some ways to express your inner demon and take out your frustrations on the PvE world. Be careful! Some of the creatures you’ll be torturing like to bite. The trick is to make sure they bite someone else.

Tip #1: Keep Lots of Jars Full of Nasty Things

Any evil warlock worth her salt will comb through Azeroth’s flora and fauna for the most foul, most hideous creatures to hide in her pockets. I personally find the Imp in a Jar to be quite a hoot at eeevil cocktail parties. I’ve left J’eevee in there so long that he smells a little ripe, and let me tell you, he’s always a crowd pleaser. I’m also rather fond of my Pet Cockroach. Any time I stop by the Pig N Whistle for a cold beer and a grilled chicken caesar salad (it’s the signature food of eeevil), I like to take out Roachybuttons and sit him by the side of my plate. Then I jump up and down and start screaming–I’ve never yet had to pay for my lunch. Other disgustingly evil things in my pocketses include a rabid Worg Pup and a rotten Carrot on a Stick, which I never let my mount so much as nibble.

Tip #2: Always Add Insult to Injury

It’s not enough to blast your enemies into smithereens. The eeevil warlock always does so in style! Terrify the innocents you’ll be slaughtering with razor-sharp wit. For example, you might consider macro-ing a few choice quips to your most destructive spells. With my shadowbolt, I like to use: “Take that, you lily-livered bamboo-snorkeling piddle-drinker!” Don’t be afraid to change it up though. Since you’re an evil warlock alt, you certainly don’t need your macros interface for that cowardly cooperation session known as “raiding.”

Tip #3: Get in Touch with Your Greedy Side

Gold. Your main has it, and you don’t. Every eeevil warlock alt must practice the “I want” speech. This is best delivered while stamping your foot and wringing your main’s arm. Here’s a good example: “But Auntie Syd, everyone else has a pony! I NEED A PONY NOW! And it has to be on fire!” Rinse and repeat for your birdie, that rare minipet you’ve been eyeing, your hawt orange midriff top from the Deadmines, or anything else that catches your evil little eye. Your main will call in favors and get you whatever it is. If she’s anything like Syd, your main is a sucker. Which reminds me…some of my gear doesn’t have epic gems yet. As soon as I let her out of that box, she’s going to make a little trip to the gem vendor.

Tip #4: Pick on the Innocent and the Helpless


Repeat after me: “critters are for killing.” None of this /love stuff. If you see a huggable skunk or a fuzzy widdle bunny, you know what to do. A well-timed Corruption will never go amiss, and you’ll have the added bonus of listening to the poor creature scream in agony as the DoT slowly ticks away. As you grow in eeevil power, take on larger game. Any time you see a majestic animal going about its own business, it’s time to introduce it to the circle of life, demonology-style. As for me, I enjoy helping the polar bears of Winterspring earn their place on the endangered species list. For extra credit, don’t ever skin or eat what you kill. Leave its rotting carcass there to pollute the ground water.

Tip #5: Bite the Hand that Feeds You

Being an eeevil warlock means never having to say thank you. Sure, your main begged all his friends and guildmates to take you to Dire Maul to get your flaming horsie. Just be sure you are never, ever in a position to help them out! That’s your main’s job. Also, take care not to let your legion of demonic fiends get too comfortable in your presence. Yes, they take hits in the face so you don’t have to, but that doesn’t mean you should be nice! Practice kicking them while they’re down and jabbing them in their soft metaphorical underbellies (I’m not certain that demons have underbellies, and if they do, they might be covered in Fel Scales). For example, I like to “compliment” my succubus on her appearance. Every time I need her services, I like to say to her: “Hey Lynva, your butt looks really big in that outfit. Have you put on weight since the last time we did a dungeon together?” Let me assure you that the tears of demons are every bit as delicious as those of mages. They taste like cherry kool-aid.

Follow these five tips, and you’ll be well on your way to becoming the terror of Azeroth, or at least of your main’s character screen. Now if you’ll excuse me, I’ve got to get back to selling 400 individual pieces of Felweed at the Auction House for ridiculously high prices.

Week 3 – Critiques by Matt and a Special Guest Judge…

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This is it. This is the final week. After this, SYTYCB will end. Despite how brilliant everyone’s been, I only have room at the moment for one additional writer. Who will it be?

In addition to the critiques from Wyn and I, there will be a special guest judge adding their 2 cents. The guest judge is a fairly prominent member of the blogging community but I will be withholding their identity. Think of them as the Simon Cowell of blogging.

PS, Wyn’s remarks will come later (depending on level of busy-ness).

Both bloggers have performed exceptionally well to get into the final week.

In any case, on with the show!

Sydera: Troubleshooting Gurtogg Bloodboil: A Healer’s Perspective and Future Overachievers Anonymous: How Achievements Will Rock the Social World of Wrath of the Lich King

Although blogging can be about virtually anything, I’ve tried to set the standard for my blog to be about virtually anything beneficial. It’s a strong principle of mine that a post should contain value and this one post about Bloodboil certainly does that and it does that really well. While it may not be as specific as Bosskillers or a WoWWiki, that’s not really what I’m looking for. The intent here was to see if you could write a piece about something educational that players could potentially benefit form. With Wrath on the eve of debuting, you’ve done that here even though it’s on a boss that most people are getting to or that most people will not be able to get to. You’ve used tables, block quotes, emphasis, and other formatting techniques flawlessly. Both skimmers and readers will be able to read through it and find out what they need. I love the creative use of images and the way this post has been structured.

Your second post I found quite wall of texty. Again, very glad you included emphasis throughout so I could speed read it (lecture and note taking and all). Outgoing links are a plus. All of us should make more of an effort to link outward. You’ve supplied strong arguments on all 4 of your points.

Biggest weakness: Tree.

– Matt

Troubleshooting Gurtogg…

  • Boss strategy overview presented nothing that couldn’t be found just as easily on Bosskillers or other boss strategy resources
  • By the time I got to reading phase 2, I was already snoring
  • Healing tips present no information that a conscientious healer raiding at that level wouldn’t already know
  • Healers that don’t already know the information presented are probably the type to be too lazy to go looking for it anyway
  • Article should’ve presented NEW information: that’s the entire point of a “teaching” post, to show the reader something they didn’t know or hadn’t thought of
  • Should have covered information like: when to pop certain trinkets, when using innervate/shadow fiend would be most appropriate, etc

Future Overachievers…

  • The second article doesn’t present any new information
  • Article appears to simply be an amalgamation of all the viewpoints expressed elsewhere about the new achievement system
  • No new spin or opinion was presented about the new system, and no fresh insight was added to the discussion
  • Article lacked a “summary” for skimmers to get the gist of the article without reading it in it’s entirety and the headings didn’t provide any insight into what stance the article took on the subjects discussed

– The GJ

The Utility of Utility and Death and the Priest

Your post here was aimed at outlining the differences and the benefits that IDS and COH bring to a raid. Your arguments were sound and perfect. You went out of the way providing an example table with numbers that helped underscore the point that you were making. The rule of thumb you wrote at the bottom of the post about which raid makeup would benefit the most is a real eye opener to some Guilds, I would imagine.

The second post consisted of something that I wish I would see happen more often. You publicly disagreed with a blogger. Not only that, you backed up your disagreement with opinion and sound logical reasoning. As a crim student, how can I possibly not admire that? In both posts, excellent use of bolding to emphasize your main point. You did a great job at the bottom summarizing and adding on more ways for readers to participate. A skill that I’ve noticed a few bloggers not having acquired yet is that of reader participation. Give them some room to chime in. If you intentionally cover all the bases, opinions, viewpoints, what else is there left to say? I even gave a lecture about that to Auzara once (and she listened). The points you made, I think, helped encourage that.

Utility of Utility

  • Biggest complaint: The article focuses partly on talents found in the Disc tree, but makes no actual mention of Disc priests (as if they don’t exist)
  • It should be mentioned within the article that, if your guild/raid group has reliable Disc priests, or at least 1 Disc priest that shows up habitually, then the argument is moot: Holy priests can spec out of IDS if they so choose
  • When discussing the effectiveness/usefulness of IDS, stats were mentioned for Holy priests, Resto druids, etc, but again no mention was made of Disc priests (how much more effective would a Disc priest’s heals be with IDS + Power Infusion, for example?)

Death and the Priest

  • Instant bonus points for totally disagreeing with your “boss” so blatantly
  • Images or screenshots within the body of the article would’ve enhanced the points being made
  • The article takes an interesting stance on a subject many can relate to, and forms an emotional connection with the reader (enticing them to comment)
  • The article encourages longer “visits” by referencing an article already on the site (increasing the likelihood that the user will continue reading other articles and/or subscribe via RSS)
  • The article is “skimmer friendly”
  • The article presents a good opportunity for a follow up that expands on other moments players encounter while raiding

– The GJ

The Care and Keeping of Recruits

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Welcome mat

One of the best bosses I ever had was fond of saying:

“Expectations without support erode trust.”

My beloved guild lets me handle pretty much anything to do with Priests, without making me be an actual officer. I do the recruiting and the interviews, I give input on Priest-related loot council and raid spots, and make the recommendation for full membership. I appreciate the respect and autonomy my Raid Leader and Officers have given me, and in return I make sure that our Priest-corps is always prepared to do the best we can.

Sydera recently wrote a great article on how to recruit a healer, and the 10th step hit home: Follow up:

Your guild has a new healer, and you are the person she knows best. Serve as her mentor, and check in with her often. If the guild isn’t happy with your recruit’s performance, be the one to explain why. If it seems that the guild is a good fit, be her champion when the officers vote on whether she should be promoted to full member.

This is so unbelievably true, and I think is a huge reason that some guilds experience high amounts of recruit turn-over. They can get players in the door, but one or two epics later, they’re gone again. The reason seems to be that the new raiders never really found a warm welcome, or a sense of belonging – just a lot of high-pressure to perform with little feedback and even less help. Here’s how I avoid turnover with my recruits, and help them realize their Priestly potential.

Set Clear Expectations

This process starts in the interview. Be explicit with your expectations – gear, consumables, punctuality, and attendance. I tell Holy recruits that I’m looking for a Priest to take my place. I want them to out-heal me, to be more familiar with the class and fights than I am, and to teach me a thing or two. If they accept that challenge, I tell them I will help them gear up, adjust their UI’s and learn the fights – and invite them to my guild.

Give A Sense of Structure

Tell them what the Raid schedule typically is. Sure, they may know that you raid M-Th 6-10 server, but if you know that Monday is guaranteed to be a progression boss with no Trials in attendance, tell them. If you don’t know exactly what’s on the menu, at least give them the options for the next day. It could go something like this: “We’ll probably raid Sunwell tomorrow, so be prepared for that. If [Paladin] can’t come, it’ll be BT. You’ll be required for BT, but may have the night off if it’s Sunwell.” That way, they can plan ahead – they may need time to farm shadow resist gear, or different consumables. They may need to adjust their dailies for more repair bill or respec money. Be courteous, and give them the information they’l need to make a good impression.

Make Yourself Available

Let the recruit know when you’ll be available for last minute questions before the raid. Seek them out, and ask them what assistance they need – not if they need assistance. (A subtle but important difference.) Remember, you’re the recruiting officer of the big, scary progression guild – and that can be intimidating, even if the night before you told them to seek you out.

Make Sure They’re Really Prepared

At this point, you know their gear is okay from the interview. But raid-prep can get glossed over. Typically, I ask specific questions about a few things:

  • Do you have enough elixirs, flasks, and mana pots?
  • Do you have enough food?
  • Do you have enough cash for repairs and/or respecs?
  • Do you have enough reagents?

    • I also make sure that I’m clear about my definition of “enough”. Their old guild might have been okay with 10 elixirs and 20 candles. I carry full stacks of 3 kinds of elixirs and 200 candles. Don’t get me started on food, pots, oils, and flasks. The idea is to avoid any lack of communication that could result in your recruit being singled out as unprepared. You know what the expectations are, but they do not. Help them. Personally, I always bring enough consumables to a recruit’s first raid for both of us. If they forget anything or need anything, I want them to ask ME in a whisper, not the raid in vent. These small things matter, and a recruit who is nervous over something as minor as reagents will not perform at their best. Help them make the best first impression they can.

    Raid Mechanics

    Most guilds are pretty good about making sure recruits get a run-down of how the fight is done – even with a basically similar strat, most guilds have a few quirks that should be explained to avoid confusion. What gets missed are the details of how your Raid works overall. Make sure your new player knows any extra channels they should join (class channel, healer channel, etc.), what officer gives out the target-assignments, and how to bid for loot (& whether they’re eligible.) It’s not as big an issue with DPSers, but for healers, give specific healing assignments. “Heal Joe”  may mean something to you, but if it is really Joeblaze, the Warlock tank in Group 4, that could make a difference. Also, if you’re in a situation where tanks are passing aggro – think Netherspite, Hydross, BloodBoil, or Kalecgos – and calling on vent, make sure players know to say their names.”I’ve got it!” wastes time, but “Stefizzle, taunting” means new healers don’t have to guess whose voice goes with what .

    Give Feedback

    I’ve made my position on meters pretty clear. They’re a very visible part of my UI. One of the biggest reasons is that I’ve noticed the best way to improve performance is to give timely feedback, whether positive or negative. With Recount open at all times, I can tell if my new CoH Priest is using CoH 84% of the time, and not using ProM at all. More importantly, I can tell him how to modify his style to improve, right now. I can also quicky find out how much overhealing is going on, whether the right targets are being healed, what was responsible for killing someone, and any other information that allows me to analyse my recruits’ performances. (Personally, I also set the recruit as my focus – I pay attention to their casting bar, spell rank, timing, target, health and mana levels.) Creepy? Sure. Relevant? Absolutely. Telling a DPSer that they need 10k more output to catch up with the mage above them, or a healer that another 3k will top that Shammy gets results. They work harder and faster. When they do well, I’ll also link the meter in the appropriate channel. Nothing makes someone’s day like showing them in the #1 spot to the whole raid. (I usually just link the first or second spots to avoid high amounts of spam.)

    Back Them Up

    Sometimes, bad things happen. Players die, raids wipe – and in the spirit of fixing it, we all look for the cause. Be an advocate for your recruit. It’s easy to blame the new healer for the Tank’s death, but if you know the real problem was something else, speak up. What are sound reasons coming from you may sound like excuses coming from them. On the other hand, If the problem really WAS the recruit, you can help them fix it.

    When They Struggle

    Even the best applicants can turn out to be lackluster players. Be prepared to talk to them, either 1:1 or with your Raid Leader, about their perspective on the problem, and possible solutions. Provide resources outside the game for them to peruse and soak up information. In the end, if they’re not a good fit, or not talented enough to keep up with the content, you’ll both be able to make the best decision – no waiting to “see if they get better or whether they just need a little more experience”.

    If you’ve given them the help, environment, and resources they need to be successful, you can part company on good terms – and they, with a full understanding of your expectations, may even be able to refer other players who would be a better fit.

    And you thought the hardest part of recruiting was finding good players! The thing to remember is that different personality types thrive in different environments. Personally, nothing will make me perform better than a situation where I have to fight to prove that I’m the best – provided that once I’ve done so, the achievement is recognized. Others seem to need a bit more coaching, and relatively well-defined requirements and goals. Tailor your leadership style to their needs; don’t force them to conform to you. Just remember that although their job is to impress you, your job is to make sure that they know how to do theirs.

    Luv,
    Wyn