News and Opinion

General news and opinion about WoW.

Healing Naxxramas – Sapphiron (10 man)

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You’re almost there. Get through Sapphiron, and Kel’Thuzad is next. I’ll walk you through what’s relevant and what’s not.

The position

As you run in for the first time, make a mental note to keep your camera trained on the animation sequence. There isn’t quite another boss in the game which has a similar or haunting experience.

Your tank should immediately run straight through Sapphiron and set up shop on the side opposite the entrance that you came in from.

I personally position my raid on one side. Pick Sapphiron’s left or right. For the purposes of this explanation, we’ll set up on the right (or north).

Phase one

Frost Aura – Everyone in the room takes ~1200 Frost damage per second.

Life Drain – A curse that will drain players for ~2400 health (Shadow damage). Sapphiron then gains about 5000 health every 3 seconds. 2 random players will get affected by it every so often.

Chill – Looks like a big Blizzard. A really powerful one. If you’re caught, you’ll take some big damage and your movement speed will be slowed.

Phase two

As you enter this phase, Sapphiron will start flying up into the air. Several things will happen:

Ice Bolt – He’ll fire off two Ice Bolts at two different players. Those players will turn into blocks of ice and become immobile. Any players within 5 yards of the Ice block will take significant damage.

Frost Breath – After the Ice Bolts are fired off, he’s going to drop a nuke that will deal lots and lots of damage.

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Wait until both bolts are fired before you move and start hiding behind them. Remember the Ice Bolt deals AoE damage upon impact. You don’t want to start grouping up together only to have the second bolt impale you and your cohorts, right?

Position yourself in such a way that the frozen player is between you and Sapphiron. Hide behind the block to avoid the insta gib that you’re about to take.

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Sapphiron will then land, and it’s back to phase one.

Rinse and repeat!

Execution

During phase one, your best friend is Prayer of Mending. Ensure that you’re firing these off as soon as you can. This is where the 2-piece Faith set really comes in handy due to the bonus (Your Prayer of Mending bounces an additional time). This will help against the whole Frost Aura crap that your raiders have to endure.

Against the Life Drains, task any player that can Decurse. This includes your Mages, Druids, and Resto Shamans. That curse has to fall off or else it will slow the kill down. This fight is a matter of endurance.

Keep an eye on the Chills that float around the room. Be liberal with your Power Word: Shield.

As you enter phase two, Sapphiron starts flapping his wings and flying. This is when you want to start falling back and spreading out. Top off as many players as you can. Wait for both bolts to land, then pick the one closest to you and hide behind it. Don’t stick around and wait. Use your instant spells to try and catch as many players as you can.

For the Holy Priests, slam your Circle of Healing. For the Discipline ones, Penance and Flash as much as possible.

Once the blocks shatter, resume phase one. Keep up what you’re doing, and you’ll end up in the clear.

Extra tips

Remember to Shadow Protect your raid.

Consider crafting around 2 Frost Resist sets if your healers are undergeared (or underperforming) to buy more time.

Potential exploit: I don’t know if this is intended or not and I’m not sure if it’s been fixed. But I’m saying it here so that I can raise awareness. During phase 2, players can run toward the back of the room onto the grated area. By standing there, you can avoid the Frost Breath that lands. Don’t even have to worry about using the blocks to line of sight.

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Battered Guildie Syndrome is a Serious Problem

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bgs

You might not have heard of this name. Although I’m certain you’ll have seen it in other players. Maybe you have even experienced it yourself.

Throughout this post, I will refer to Battered Guildie Syndrome with full caps in front as it deserves that sort of attention.

Let me tell you a story.

There once was a Mage named Miranda. She was one of the top spellcasters on her server. The guild she was in was formed like how most guilds are: A foundation of friendships. Over time, it expanded until the Argonauts had enough to launch 25 man expeditions.

This is the story of most typical guild startups.

Unfortunately, like most fairy tale guilds, there was a problem.

And that problem’s name was Larry the Stable Guy.

Note: The nickname was coined for his dogged insistence at watching Stables all the time so he could surf the net while everyone else did all the work. Sometimes he’d get so involved that he’d miss out on Horde players gaining possession of the flag from under him.

His tongue was so sharp and so smooth, he eventually worked his way to the top of the guild as an Officer.

Raids became more difficult. The atmosphere was loosening up. People weren’t hitting their tears. They were dying for stupid reasons and simply not doing what was expected of them.

But not for Miranda and her cohorts. She bought the best consumables and augments money could buy. If elite players had a spokesperson, she would be it.

Not everyone around her shared her attitude about trying hard. Why bother doing your best when bosses were dying anyway?

Slowly but surely, Miranda’s spirit and those of her friends were worn down bit by bit. Her friends couldn’t handle the atmosphere anymore. One by one, they said their goodbyes and left until Miranda was the only one left. By now, she was an Officer. The Argos had a large number of talentless players and bozos. Week after week they’d enter Naxx and continue to be stoned by Patchwerk. She was growing tired and increasingly frustrated.

One day, Miranda’s friend Faith contacted her to touch base and see how she was doing. Faith’s guild had cleared out nearly all the content Wrath had to offer. They had a starting position for a DPS caster and Faith happened to remember Miranda.

Faith practically begged and pleaded for Miranda to transfer over. These guys knew their stuff, he said. Their policy of progression is in line with yours, he argued.

But Miranda adamantly refused. She felt that she could still change the guild. Not only that, they depended on her too much. She felt she would have betrayed them had she just packed up and moved. Because Miranda didn’t budge, Faith eventually gave up and never talked to her again.

Miranda continues to feel weary and disappointment. She was in a casual raiding guild after all. But she wanted to do much more. Every time she felt like leaving, she just couldn’t do it. She felt an obligation to stay. She was afraid of the guilt that would’ve washed over her.

This is just a dramatic and fictional account of what a typical player with Battered Guildie Syndrome goes through.

Symptoms

How do you recognize a player with Battered Guildie Syndrome?

  • Inability to make a decision
  • Difficulty saying no
  • Obsessively sacrificing their needs “for the good of the guild”
  • Playing down guild infractions as nothing serious
  • Continues to go back to their guild despite wanting to leave
  • Frequently talks about leaving
  • A strong sense of loyalty
  • Personal goals do not appear to coincide with guild goals

Battered Guildie Syndrome is a very serious problem. It continues to ruin the lives and experiences of thousands if not more players to this day.

Treatment

Players at advanced stages of Battered Guildie Syndrome considered irrecoverable and untreatable. Treatment is a complete longshot at best.

For those in the early stages, a healthy dose of reality and a good wake up call have a 50/50 chance of working. Some studies show that applying a large amount of peer pressure is enough to cause players to realize that their guild isn’t working for them.

At this time, there is no known 100% effective treatment available to combat Battered Guildie Syndrome. The ability to logic and reason with the patient may have mixed results especially if their sense of reasoning is already damaged.

In the end, Battered Guildie Syndrome patients may end up continuing to be a part of their organization. Until treatment can be found, we have to face the fact that they may suffer from Battered Guildie Syndrome forever.

Image courtesy of hamma

Evaluating Healer Performance

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This is a guest post from Derevka who has been actively blogging on his blog Tales of a Priest. This post is in reply to Healing Meters Suck and tries to tie in some qualitative and quantitative healing performance analysis.

Healing Meters suck? I tend to disagree. Healing meters and WWS Reports provide an insane amount of information and value to a well educated healer.  But now where does that leave us? You have 11 healers signed up for tonight’s raid and only 7 healing slots available — or you have a new recruit healer and you need to evaluate how they are performing. What do you do? How do you go about evaluating healers in a world where the DPSers are e-peening over their DPS and Total Damage Done?

Nearly a year and a half ago, Priestly Endeavors did a post about measuring healer performance. This is a great post, and I encourage everyone to read it.  Perhaps it is time to reflect on what methods are best to evaluate a healer?

Healing Meters:  Recount & WWS

Gasp! Hiss! Boo! There is a lot more to healing than just meters, yes, but don’t forget there is a lot of very valuable information here. The trick is finding the best way for you to harness this data to evaluate yourself and your healing team and learn where can you improve. 

The first thing you need to understand about deciphering healing meter data is knowing the encounter that the data is from.  Looking at a Recount data from Malygos is going to heavily favor the COH Priests and WG Druids, thanks just to Vortex. (While post-3.08 that may change; I don’t think it will skew it that much). You always need to ask yourself "Does this fight heavily favor a specific spec/class over another?". If the answer is yes, you have to both qualitatively and quantitatively account for that information.

Finding out how much effective healing was done by Priest X using COH over other spells can be done in Recount and WWS.  If it is a fight that doesn’t have a ton of AOE damage, and a priest has 20% of the effective healing of the 7 healers, of which 70% was COH, you might have a performance problem here. 
Discipline Priests typically are low on the healing meters since PW: Shield, Grace, and Divine Aegis have no impact on effective healing. How do you evaluate a Disc priest on a numbers game in which they are at a disadvantage? However, with a bit of poking around you should be able to find some good data in there.  On a conceptual level, PW:S is the only spell in the game that guarantees zero "overhealing".

So dive into WWS information. Find out how many times that player buffed the MTs with PW:S then you can gauge the total "effective healing" those shields provided. (I know, not an exact science since you need to weigh in SP coefficients, did the whole shield get eaten, etc. But it does provide additional data that WWS/Recount completely disregarded).

Since we are playing the numbers game using meter evaluation, does that mean it is okay for them to be dead last on the meters with 3% healing done on a fight? Maybe… however, likely not.

Healer Focus and Assignments

Plain and simple: are your healers focusing on the task at hand? Are they sticking to their assignments and trusting their guildmates? Trusting your fellow raiders to do their job is key. You cannot be all things to all people. This often can be easily discovered if you see the healer switching to other healing assignments and slacking on their primary target. Great example would be Patchwerk. You have a healer who was assigned to heal a Hateful Strike Tank, they shift focus to try to get a heal on the Main Tank — BOOM! Your resident Enhancement Shaman eats a hateful strike and dies.

Also data lives on WWS that can also provide good insight, but again keep the encounter and assignments in mind! This report can be found in the "Who Heals Whom" section. The smaller the number the fewer the people that person healed. A high focus number can generally mean the person healed "randomly" and may have deviated from their assignment. On fights that have AOE damage or multiple targets assigned to the same healer, focus numbers can increase for certain healers. A great example is my guild’s Sartharion 2-Drake strategy:  We let the Tenebron’s whelps pop, and AOE them down (and usually have some AOE damage to the raid as a result), and send in a DK , DPS, and 1 healer to heal the damage for Shadron’s Disciple. That healer, typically has a higher than average focus. Again, it is all about knowing which fight you are analyzing.

Ability to React to the Unforeseen

This measurement is very subjective, and not numerical so it is often very hard to guage. When you see it happen, it is usually quite apparent. Sometimes a healer disconnects or dies mid fight, and you need to react. Good healers are able adjust when this happens, take adjusted healing assignments. Great healers excel in these situations. They thrive.

An example would be the healers for Lady Blaumeux and Sir Zeliek on Four Horsemen. Lets pretend one of your ranged tanks DCs. This healer quickly adjusts, calls out on vent they are now tanking Blaumeux (along with the other ranged tank) and spams heals on themselves until a new ranged player comes to replace them from the front group. No one else dies, as you get your shiny epics from the chest minutes later.
This measurement encompasses the "don’t stand in the fire" rule:  Situational Awareness.

Are you in  Sartharion’s Void Zone? Are you standing in Sapphrion’s Blizzard? Now these points, are easily counted.

The Death Test

Probably the easiest to check, but perhaps the most subjective of all. If your assigned target not die, you win. Generally, yes – but not always. You need to look at the bigger picture. Did they go OOM and another healer have to step up and do double duty? Did they lose awareness and chain a KT Frost Blast to the melee?
Evaluating healers is not easy. I am typically the one to do healing assignments, and often the officer to pass final judgement on a recruit healer.  When I say /promote or /gkick, or when I chose one healer over another healer when making up the raid roster for the evening, I often have a lot of math and though behind those decisions. Using WWS and Recount, as well as many subjective methods.

Ultimately your healing roster and performance is something that should be constantly evaluated. Finding out your flaws, and taking steps to correct them is one of the best ways to improve; diving into the details really is the best way to do that.

Further reading:

Matt wrote a Spiritual Guidance column on WoW Insider several months ago titled: Measuring a Priest. Several of those points still ring true today.

Image courtesy of danzo08

5 Tips for Transferring Servers

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This is a guest post from @katagirl, Matt’s fellow guildie and a WoW Twitterati

I’ve been playing World of Warcraft for over two and a half years. In this time, I’ve transferred to different servers twice.

Choosing to transfer to a different server is a big decision, because unlike a haircut or a mini-pet – this will cost you some hard earned cash (or much begged, depending on your persuasion).

There are two different circumstances in which you might be considering a transfer: either you’re transferring with friends, or you’re transferring alone.

With Friends

This was how my first transfer happened. I was leading a social guild on an underpopulated server, and it was difficult to get groups together for anything. The economy was shot, too. Our group was small, but we’d been playing together for a long time. We made the decision to transfer to a higher population server after a lot of discussion. Out of the fifteen of us, six decided to make the move together.

By far, this is the easiest way to make a server move. You’ve got friends to make a new start with.

Off Server recruited/Getting a new start

This is how I got hooked up with Matticus and gang. I’d been following Matt’s blog and twitter for a while, and started having discussions with him when he started pitching the idea for Conquest. One night, I shot him a note that I was really tempted to transfer over and join him. He got a little excited about the prospect of a holy paladin – so we chatted on GTalk, then on Vent. This transfer was going to be a shot in the dark, so I had a lot of questions. Eventually I made the decision to transfer, and I’m glad I did.

When you’re considering a server transfer:

Do your homework

If you’re thinking about moving to join a guild, learn everything you can about them. Stalk their website, their vent. Chat with players and officers. I spoke to both Matt and Sydera the first evening I was considering Conquest. I also spent time listening on their vent.

If you’re moving for a change of scenery/better pvp/better economy, create a character. Watch the Auction House for a few days. Troll trade chat and notice the guilds and trolls. Realm forums are also good, as many guilds will recruit there. Find two or three guilds that may match your playing style and whisper a few random players from each to see what they think about their guilds.

Have a backup plan

One of my biggest concerns about transferring to join Conquest was that once I got here and things got going, my raiding style and personality would not mesh with the others and I’d be miserable. During one of our conversations, I brought this up to Matt. He assured me that if I got here, and it didn’t work out – he’d personally help me find somewhere that fit better. That’s a sign of a good guild leader – he wasn’t stuck on himself enough to assume that everyone would be absolutely happy there. I still checked out the recruitment forums and chatted with a few recruiters in trade chat before I made the decision to transfer. To be honest, Matt’s willingness to make sure I was taken care of even if I decided Conquest was not for me was the one thing that finally cemented the decision to transfer.

Don’t be afraid to be afraid

If you’re a millionaire (and if so, let’s be friends), a server transfer is no big deal. If you’re in school or just making it on ramen and lettuce salads, it’s something that may impact you a little more. It’s perfectly fine to take time to make your decision. Don’t let anyone push you into making a decision on the spot. It’s your fifteen bucks, and you need to make sure it’s a good fit for you.

Ask for advice

Sometimes, you’re too close to the situation to see things clearly. Find a friend (one who isn’t involved in the decision, or has any bias) and talk them through what you’re thinking. They may come up with a problem or a suggestion that you would not have thought of.

Don’t jump in with both feet

This should go without saying, but only transfer one character at a time. Make sure you’re happy with where you’re going before you send two more alts to join your main character. One transfer fee is easier to swallow than two or three.

Ultimately, the decision comes down to you. It’s not a life-ending decision if you decide to transfer somewhere and your plans fall through. There are great players on each server and good guilds. If you’re still unhappy, you can always transfer back in three months.

Image courtesy of gerard79

10 v. 25-Person Content Revisited

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green-vortex

Well, darn. I figured out something last night that should have me eating my hat, or humble pie, or maybe a boiled crow, or else four-and twenty blackbirds baked in a pie. One of my biggest predictions about Wrath of the Lich King turns out to have been dead wrong.
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When I first heard about the 10 v. 25 raid size split in Wrath, I made a logical assumption. To be entirely fair, the conclusion I drew was well-supported by blue comments. I believed that since the rewards would be demonstrably better in 25-person content, as a consequence the difficulty level would also be higher. Either that, or the difficulty level would be exactly the same, the only reason for a reward difference being the Organization Boss that all larger guilds have to face every week.

However, last night I ran two “normal difficulty” raids that took my breath away: Sartharion with two drakes and Malygos. Without a stacked raid, our group–which took out Sartharion 25 with 2 drakes earlier this week after only an hour and a half of tries–just could not make any headway in the 10-man version. We had to settle for just one drake, and since we picked the baby dragon-spawner by accident, that was no cake walk either. And as for the rewards at the end? Nothing anyone wanted, since we had been doing so much Sartharion 25 and Naxx 25. We were pretty psyched to get the achievement, though.

As for Malygos, we took him down with two healers, and boy, was I sweating. Tank healing was tight, and raid healing was even dodgier. Meanwhile, my mana pool dipped to absolutely scary levels–which became an emergency when I made a mistake on one attempt and blew my innervate in the gap between phase 1 and phase 2. In my panic I hadn’t even been checking Mal’s health bar. Malygos is a fight I love on 25s, but I have to say that the 10-man was breathtaking. It’s exactly the kind of challenge I want–one that I know I can meet, or that gives me a chance to make improvements between attempts. It has me tempted to go back again. However, once again the rewards aren’t in proportion to the difficulty. I’d say the loot is about on par with Kel’Thuzad’s from Naxx 25–pretty darn good, but not nearly as nice as the stuff that comes out of the easier 25-person version of the same instance.

Has Blizzard Made A Big Mistake?

Clearly, I think they have, or I wouldn’t have written this post. Knowing what I know now, there’s no reason to separate Emblem loot by normal/heroic raid tier. I think I definitely earned an Emblem of Valor or two for that Malygos kill. I had heard before that Sartharion with 3 drakes was absolutely monstrous on 10s, and I thought that was just a freak thing. But based on my personal experience, I’ve come to think that the phenomenon is more widespread. Nothing in Naxx–either version–is all that difficult for my guild, but I do remember that Kel’Thuzad is harder on both healers and melee-heavy groups in the smaller size. Like it or not, I’ve come to the conclusion that raids who run 10-person content only deserve the same compensation as 25-person raiders.

What Can the Developers Do About It?

A lot of people in this game min/max, and it looks like right now, the biggest rewards for a person’s time and effort come out of 25-person content. This is a disappointment to me, because I want the game design to lead me–and my fellow raiders–to the hardest possible content. The game needs to lure us there with rewards and encourage us not to be lazy. I also want everyone to get fair compensation for what they do. I just feel bad about getting better gear for less work than a smaller guild might do. A 10-man guild who clears Sarth with 3 drakes has absolutely played better than I’m capable of right now–and they get a Heroes’ glove token, while I’m wearing a Valorous one? Ludicrous. Moreover, assuming that Ulduar-10 is harder than Ulduar-25, could that mean that a raid really needs i-level 213 gear to do it? The gear gap between 10-person raiders and 25-person raiders is pretty noticeable. As promised, it is very nearly a whole tier of difference. I think I had smaller upgrades, say, between T4 and T5 than I did between Heroes and Valorous.

For Ulduar and all future raids, I urge Blizzard to do one of two things.

1. Eliminate the i-level gap for 10 v. 25 person gear along with the Emblem difference. Put either equivalent or exactly the same items in each tier. The dichotomy was a nice idea, but the dungeon difficulty doesn’t actually support it. Clearly, I never favor lazy solutions, so I’d rather have totally unique sets in each dungeon size tailored towards the attributes that tend to be more important in that particular raid size. For small raids, survivability and mana regeneration/total mana might be key, whereas you might want higher damage output for the larger raids.

2. For the love of Pete, make the 25-person content different from the 10-person content. It’s not enough to adjust the health and damage values. Make the encounter feel different. Add lots of chaos for the 25s so it feels more on the difficulty level of the 10s. Give every one of those 25 raiders something to do, as in the Lady Vashj fight. I would even go so far as to give the bosses different mechanics–think about, say, the difference between Mechano-Lord Capacitator from Mechanar on Normal v. Heroic. Make the 25-person raiders earn their higher i-level sets.

Don’t Be Lazy

The solution to most of the problems I’ve seen in Wrath so far can be summarized with this adage. Wherever the developers have cut corners, things didn’t come out so well. No one’s complaining about the design of the leveling content or 5-person dungeons. That’s because they clearly show that Blizzard lavished time and attention on them. The same is, unfortunately, not true of the dual-tier raid system. I think it’s time to bring it in line.