The Price of Popularity (or Healer, Heal Thyself)

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This is a guest post by Sylly Syll who writes about the cons of being a sought after healer.

Certainly, negatives might not immediately leap to mind for a healer who has a lot of friends, is generally considered to be talented and capable, and is offered seemingly endless opportunities to do runs for which other classes have to sell their soul to get a spot. (WTB Healer PST). However, for me there have been some definite downsides to this situation since WOLK hit. Specifically, being constantly whispered by friends, guildies, and strangers to heal. “Please, please, PLEASE heal this run for me so Ican get the much coveted Epic Boots of Awesomeness”, I hear, leading to me running more instances than I’d ever dream of initiating on my own, which leaves me struggling often with the following three issues:

1. Poverty: Repair bills, raid and instance pots, buff foods, enchants, gems vs. no time to raise gold to offset costs leaves me perpetually scrounging for cash.  And, of course, even when I find the time to quest or farm, healers are faced with the daunting task of boring mobs to death.  No lightning-fast, face-ripping pew pew for us. Alas and alack, none at all.  Over the holidays I blew through well over 1000 gold sending toys and purely frivolous fun things to dozens of people who make me smile on my server.  It was without contest the best time I’ve ever had spending gold in WOW.  It lit me up like a Christmas tree.   And as great as that was, a couple of weeks ago when I was scraping by to get pots for a Naxx raid, I almost regretted spending that gold.  Best gold I ever spent, and I almost lamented having spent it.  That’s pretty gristly food for thought.

2. Healing burnout: On occasion I just want to sit on a mountaintop and take in the amazing art of the game, or putz around Dalaran checking out all the vendor goodies, or doing some other innocuous, ultimately unproductive activity.  Sometimes I just want to quest all by my lonesome, where the only death I could possibly be responsible for is my own.  From time to time I just feel like parking my carcass in a quiet corner of the world and carrying on a long conversation (typed or otherwise) with one of the friends I treasure in the game.  Because of the healer shortage, finding time for these things can be hard, which can leave me a little grouchy, a little snarky, a little closer to trading bark for feathers and doing the Chris Farley bop.

3. Guilt: When I log on and my guild message of the day is replaced instantaneously by a sea of purple text with friends saying "omg now we can run!" "SYLL! come heal x for us!!!" "Have you done the daily?" etc. etc. ad infinitum, I feel instantly guilty, whether I tell one or none of them yes, because ultimately I have to turn someone that I like down.

Of course, all three of these issues could be solved very easily and with finality in a number of ways.  I could give up the wait for dual specs, jump into a feathery owl suit, and leave it to others to heal me. Or maybe I could come up with a list of runs that I either needed or really enjoyed, and categorically refuse to run anything else.   I could turn off WOW and go clean my house.  No, not really.  That third one was just silly. But I’ve come up with a couple of solutions that are not so drastic as these to keep this tree blooming and happy, willing to spread the leafy goodness around.  They are not perfect or complete solutions, but for me they seem to be doing the trick.  Even though I’m resto, this druid needed some balance in her life. 

Here’s some places I found it.

1. Loosening up the bank vault:  I’m a terrific hoarder of mats. Leatherworking mats, enchanting mats, gear for 3 specs (even though the moon will fall out of the sky before I use my druid to tank), all KINDS of goodies find their way into my bank, or my bank toon’s bank, never again to see the light of day.  I’ve recently started to let these things make their way to the auction house or the vendor.  Sure, some guildie might need me to make something for them and I won’t have the mats immediately on hand.  This is a possibility.  But then he can farm the mats.  Or I can.  Or we can together.  Surely the world will not end if I auction some of the goods I’ve leveled a profession to make, right?

2. Providing the hook up:  To assuage some of my guilt over saying no to healing a run, I’ve been trying to hook up friends or guildies who might not have otherwise run together. So when someone asks me to heal heroic Old Kingdom, I might say to them, “You know that run is almost impossible with a resto druid in the group, right?  Let me see if my holy pally friend is busy.  Maybe he can go with you.”  Even if the hookup doesn’t happen, I still feel better for having actively tried to help, rather than just saying “no, kthxbye”.

3. One hand washes the other: I’ve recently, when asked to heal a run, let some of my friends know that I need to get some work of my own done, and asked them if they would mind helping to speed me through some dailies if I help to heal their instance.  This is definitely a win-win arrangement for all involved.

4. Where’s Syll?: I confess; I hide on alts.  DPS alts.  This doesn’t cut out on all of my invitations to heal, as many of my friends know who my alts are, but it does reduce the number of invites when I just don’t feel like being a productive member of society.

5. Offpeak hours: I have a pretty strange sleeping schedule, and often am wide awake at 4:00 a.m. 4:00 a.m. is a wonderful time in WOW. Nothing is camped. Quest mobs abound. Quiet scenery is there for me to soak up at will. I get a lot done at 4:00 a.m.

Although these strategies are not perfect, they’ve made me a much happier healer.  I have a comfortable amount of gold in my bank, I’m quite a bit happier to run the instances I do run, and I have a clear conscience about how I’m spending my time in WOW.  No one wants their game to become their work.  I know I don’t.  It is my disposition to be most happy in the support role that healers inhabit.  As a rule, I adore healing raids and instances.  But WOW is a huge game that offers opportunities for me to indulge many other aspects of my personality, as well.  I can be social or introspect, helpful or greedy, ambitious or a big lazy sloth.  It’s a relief to work out these balances.  It makes my healing stronger.

Image courtesy of barunpatro

Single Target Healing in a Multi Target World

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This is a guest post by Holy Paladin and Disc Priest blogger Ambrosyne of For the Bubbles

By the time I dinged 80 with my paladin, I was about ready to throw in my hat.  "This is insane!" I huffed.  "I feel as if Blizzard hates holy paladins." 

This is likely an exaggeration, but I’m a dramatic soul.  Regardless, let’s take a look at what pushed me to this point.

Aoe damage.  Wrath instances seem to have a lot of it.  Sometimes it’s just masses of mobs, some of which inevitably peel off try to eat the overzealous mage.  There’s also cleaves and whirlwinds and poisons thrown everywhere and rain of fire and blizzards and mojo puddles… 

Sometimes it seemed as if taking heals off the tank for even a heartbeat resulted in a wipe.  Most instances ended up sending my mind into chaos.  Peeking into it you might have seen something like this:

“Aaaah! Poisons everywhere I need to cleanse them!”
”OH MY GOD THE TANK IS DYING!”
*heals the tank”
“OH MY GOD THE DPS IS DYING!”
*heals the DPS”
“OH MY GOD THE TANK IS DYING”
*dies*

The only good thing to come out of this (aside from the fact that I decided to roll a priest) was that I learned very quickly to make the most out of a holy paladin’s limited arsenal.

How A Holy Paladin Can Cope

Beacon – Sweet, so I can heal TWO targets at once with a semi-expensive spell that only lasts a minute!  Sadly a group has five people in it, but we do what we can. 

Don’t get me wrong, I love beacon.  I just wish I could make it magically expand to the entire group.

In a five man you’ll often beacon the tank while topping off the DPS.  This works fine, except on longer fights where beacon seems to eat up your mana, and on fights where the tank is taking really heavy hits.  Beacon alone will not keep the tank up.

Sometimes I’ll beacon myself while healing the tank, if we’re talking something really not fun like the mojo puddles in Heroic Gundrak.  

Learn to predict incoming damage – This is easiest if you run with the same tanks all the time and come to know their gear and play style, but just being familiar with their class and the boss can be enough.  When I deemed it ‘safe’, I would judge for haste, toss a holy light on the tank so that he was at full, and then quickly throw Flashes at the DPS to keep them alive.  They might not have been at full health, but they were still alive.   If I guessed correctly, by the time I cycled back to the tank he was a bit lower on health but in no danger of dying before the next Holy Light.  If I had to, I let the rogue die.  Sorry man (I’m kidding!  I let the DPS warrior die).

Sacred Shield – In most cases, you don’t need to be afraid of rage or mana starving the tank.  The additional flash of light crits are great, and the damage absorption means you have less to heal!  Don’t be afraid to toss it on yourself, either, if you have the bad tendency to get healer tunnel vision.  Or if there are mojo puddles.  I hate mojo puddles, by the way.

Grab the Holy Light glyph – The splash heal sure as heck can’t hurt.

Holy shock – It’s expensive, it has a cool down, but as an "oh no!" button, it’s great.  I have an oh no macro set up for casting divine favor, holy shock, and then flash of light. 

Be adaptable – Don’t get your mind stuck on ‘spamming flash of light’ or ‘spamming holy light’.  Read the situation and use what’s best.  In a raid, forget the meters.  Healing meters suck.  You know what a holy paladin on top of the meters is a lot of the time?  OOM. 

Have patience.  A lot of my problems resolved once I started picking up some gear out of the very same heroics that were making me weep.  There seems to be a gear plateau for the holy paladin at 80, beyond which things become manageable again.  Trust me!  If you raid, that too will make your life easier.  You have someone else healing and as a single target healer this is where you shine.  I just love healing Patchwerk.  I look forward to it every week.  It’s like Blizzard gave me cookies for being a holy pally!

Discipline priests, I have not forgotten you!  You too are considered primarily single target healers, and hey, I have one too.  What, I was frustrated with single target healing so I rolled another one?  Yes!  Guess what: you are not as limited as you think. 

If the occasional tossed renew (no, they’re not that efficient for you; yes, they’re still useful in a pinch) and a bouncing prayer of mending isn’t enough, don’t forget prayer of healing.  If it’s on cooldown, use inner focus first!   I sometimes save inner focus just for PoH.  Use your bubbles and borrowed time to your advantage. 

Hopefully my experiences, as frustrating as they were at the time (and still are-I’m looking at you, mojo puddle), allowed me to share some useful information with you.  Stick with it.  All of Azeroth needs you!

Happy healing!

Image courtesy of barunpatro

Don’t Rely on Addons to Heal

A few nights ago, I decided to participate in a Heroic Naxx pug (and you know my thoughts on the subject). But I always go back to it since I like to use my Shaman to decompress.

Like most pugs, we stood around for 30 minutes (literally) for the lead to dish out instructions. The boss we were about to engage was Gluth. We were about to run through the pipe, but we had to hold off and wait for a Paladin.

Now you might think this is trivial. But wait until I tell you why.

“My HealBot is not working properly. I can’t heal without it.”

As you can imagine, that sent a nasty surge up my spine. Here’s a Paladin. He’s been assigned to main tank healing. And he can’t heal without his Healbot?

Is it truly that difficult to do nothing but hit the Flash of Light or Holy Light keys at will?

After the 30 minute brief, we had to wait around for an additional 10 minutes (multiplied by 24 players and thats 240 minutes or 4 hours) for this guy to get his addon going.

Airline pilots have a wide variety of electronics and instruments at their disposal. Most of the time, they can toggle the autopilot. When push comes to shove, they have to take manual control of their plane. Sometimes emergencies happen. Perhaps there’s a circuit fried somewhere rendering GPS useless. They have to be trained to be able to make visual landings of their aircraft under extreme weather circumstances.

Lesson 1

Good healers use addons to heal. But great healers don’t have to rely on them.

Don’t get me wrong. I think HealBot is a good tool. As is Clique, Grid, and whatever else you decide to use. At the same time, the next time you go on a farm raid try toggling off and healing in vanilla mode. The point isn’t to see if you like it. Because I guarantee you, you won’t. The point is to see if you can do it. Blizzard will make patches and they will continue to update the game. Addons will break or error out on certain fights. Sometimes updates will come out days or even weeks later.

Would you delay raiding because a key addon you need isn’t available?

I should hope not.

I love my Pitbull as much as the next guy. But if I need to heal by pulling out the raid frames manually, I can. Sure it reduces my overall effectiveness, but at least I won’t be handcuffing the raid.

Lesson 2

Check your addons before entering a raid to ensure that they’re working properly.

This goes without saying. But a 10 second check saves 10 minutes of heartache.

Discipline With Penance – How it Works

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This is a guest post by Kitts where he posts a response about why Penance IS the spell to use.

I read a number of World of Warcraft oriented blogs: some of them have to do with Hunters, some with Druids, and some with Priests.  I respect all the people who post on these blogs 100%, because their opinions are valuable to me in order to grow as a raid leader and as a healer in general.

As a fan of the priest blog “World of Matticus”, I was surprised to read a Guest Post regarding Discipline priests healing without the 51-point talent “Penance” and reasons why this spell isn’t as effective as any other healing spell in a Discipline priests repertoire.  Furthermore, he uses arguments that generally don’t make sense.  I learned early on, if you cannot substantiate a claim, you should not make one.  By no means am I angered by the words he uses, but I’m always happy to “extol its values” as a spell.

Let’s look at each point Wistoovern makes.  And let’s see what makes sense and what doesn’t.

  • “Stop Assuming you need it – Yeah, it’s a 51-point spell. But do ALL Beast Mastery Hunters use Beast Mastery? It’s not too long ago that Lightwell was at the top of the Holy Priest’s tree, but did anyone actually use it? Taking a talent without making sure that you will use it efficiently is useless.”

I agree.  You shouldn’t take a talent without knowing how to use it.  But in order to learn how to use it within your own special circumstances, it requires experimentation and further study.  And no, not all Beast Mastery Hunters use their 51-point talent but I believe the reasons behind not using Penance are going to be different than using the Beast Mastery talent.

  • “Dual Tasking? – Let’s be honest – priests are not hybrid classes. We’re not meant to do both healing and damage at the same time. We really get to pick one or the other. We do a good job at either one (nice shadow priests, GOOD shadow priests…), but both at the same time is impractical or inefficient. So a spell that can either do heals or DPS depending on who is targeted? This can be a big problem.
  • I Mean Really, Dual Tasking? – There are only two other spells that we have that works like this: Holy Nova and Dispel Magic. However, the priest that considers Holy Nova a crucial part of his healing spells needs a reality check, and Dispel Magic (and Mass Dispel, fine) is not going to be an issue if it’s cast on the wrong target (unless you REALLY had to dispel a DoT or effect off of a player and you miss).”

Ah yes, the dual tasking spell argument.  Wistoovern argues that priests are not hybrid classes and therefore a spell that can either heal or do damage (dependent on target) is a problem.  He also argues that a priest considering Holy Nova to be a crucial healing spell is a nut and that Dispel Magic (or its AoE counterpart) isn’t an issue if it’s cast on the wrong target.

I believe the first point is a fallacy of a definition.  He assigns the idea of a “hybrid class” as one that is able to heal and DPS at the same time.  To be frank, any class that is healing AND damaging at the same time is hurting a raid because you’re not doing either role 100%, not to mention probably doing a mediocre job in comparsion to one specced mainly into that role, and there are no classes at this time who can spec in a way that will perfectly fit both roles.  To me, a hybrid class is a class when specced properly can fulfill two or three different roles in a raid. So that would mean warriors (tank/DPS), death knights (DPS/tank), shaman (DPS/healer), paladins (tank/healer/DPS), priests (healer/DPS), and druids (tank/DPS/healer) are hybrid classes.  Warlocks, mages, hunters, and rogues do nothing but DPS.

To be honest, if you’re in a raid and you’re healing by the target’s target and that target is not a tank, that DPS (and hopefully not healer) is at fault and depending on what you’re fighting, they’re probably very dead.  If you’re targetting something that’s CC’d and you’re going off of that, that’s your fault.  Also as a priest, I haven’t ran into many fights where I have to shackle something.  Actually— I haven’t shackled anything since Burning Crusade! Simply put, if you’re targetting something that you shouldn’t be targetting, you’re not doing your job.  You’re a healer.  Heal!

Holy Nova is a spell that gets used rarely.  I use it specifically when I’m changing polarities (on the Thaddeus fight) so I can hit my group on the run if we get chain lightning’d.  I also use it when I’m AoEing things to death outside of raids.  But I agree, if (and that’s a BIG if) there are any priests that use it as a “main spell”, they’re doing something wrong.  I honestly haven’t ran into any priest who would solely use this spell.

Dispel Magic… okay, how are you casting this on the wrong target.  You can’t dispel buffs off of friendly players, you can’t dispel debuffs off of an enemy.  I think there are moments where you have to dispel and if you miss, okay, recast.  Not a big deal.  Maybe if you dispel an Unstable Affliction (but the last time I saw a mob cast this was in Magtheridon’s Lair)


  • “Did I Do That? YES! – … Imagine that you go to heal someone in your party, without realizing that you have a mob targeted that has not yet been pulled… but your tank probably won’t have time to pull it off of you. Any other heal, and this would not be a problem – in fact, the inability to use healing spells on enemies can help you.
  • The Hell Does That Mean? – … Target a mob that you have to Shackle, and after they’re Shackled, leave them targeted. When you click your keyboard buttons for heals, the system will TRY to heal your target… it will give you the “grayed-out finger” pointer… just click on your healing target… Advantages: no need to use a focus, and you can still pick up the shack quickly if it breaks. Disadvantages: slightly slower than normal, takes a little getting used to, will not work with Dispel Magic…or Penance.
  • What He Giveth With One Hand... – … And when it comes to pure healing spells, cooldowns can be death (literally). Waiting for a heal to be available – or, rather, a heal that so many people think is just “so awesome” is a crapshoot. If a six-second cooldown can kill Circle of Healing, how is Penance so great with a TEN-second cooldown?”

The first point regards to “accidental pulling”.  If your tank can’t pull off of you, or you can’t quickly PW:S yourself, or get yourself out of that kind of situation… well, I wouldn’t personally run with that person (healer or tank).  If it’s a PUG, you’re only hurting your own name and if its in guild, I’d be a little worried if it happened often.

The second point is in regards to shackling.  Once again, can’t remember the last time I did it, and everything has been peachy keen in instances and raids of all flavours.

The third point is about the recent cooldown addition to Circle of Healing.  Personally, this will (just like Penance) reveal which priest healers are truly effective and efficient in a raid.  Every priest should be using a various combination of Flash Heal, Prayer of Mending, Renew, and Greater Heal when the need calls for it!  I agree cooldowns can be a murder for pure healing situations, but if you’re always ambivilent of what is needed and how to react, there shouldn’t never be an issue.  To cite a cooldown that is 10 seconds long (8 seconds with proper talenting) as a “killer” is overblown. It’s all about how you use the spell, not how much it heals or how efficient it is.

With most things in World of Warcraft and in real life, it’s not the knowledge that you have that is important, but how you use it.  If you spec a certain way and you don’t use certain aspects of it, then obviously you have little idea to what you truly are doing.  If you spec into Penance, you should use Penance. It’s a lovely spell that (as stated in a comment on Wistoovern’s post) stacks the Grace buff on your tank (or off-tank) quicker than three Flash Heal.  Penance is a quick fire solution to damage being taken by any individual in your raid.  And when it is on cooldown, you should be working on healing your tanks or your raid.

We shine the most in situations where we are continuously looking to prevent damage taken.  We cannot rely on the 5 second rule that Holy Priests try to take advantage of.  We cannot overheal and get our mana refunded, we get our mana back through Rapture (the talent that when you heal damage, you gain up to 2.5% of your mana back).

Overall, Penance is a spell that you should use when it’s applicable.  If you do tend to use it incorrectly, if you do rely on it too much, of course that’s an issue! That’s the same for any class that tries to use one spell the most all the time, you tend to get into a lot of trouble on meters and in situational areas.  You cannot just spam a Steady Shot as a hunter now, you may actually have to use your Serpent Sting to make your key ability work the best!  You cannot just spam Frostfire Bolt as a mage because you can get free Pyroblasts when you proc the deep fire talent “Hot Streak”.

Can Discipline without Penance work?  I think it’s possible.  I think without Penance, you’re still a tank healer; you should be more attentive to /stopcasting so you don’t spam your expensive heals.  You are able to grab 3 points (if you forgo Aspiration) into Improved Healing (lowering the mana cost of most of your single target direct healing spells) so that combined with your Glyph of Flash Heal is a nice combination. Power Word: Shield is still important for you if you’re specced deep into the Discipline tree, especially Borrowed Time (this gives you a bonus 25% spell haste after casting your PW:S) for any major Greater Heals you wish to drop immediately.

This is all more theoretical and assumptive in nature. I might just try it for myself! But that’s what World of Warcraft is for, right?  We want to try different things, we want to stay out of the boundaries.  I once considered Discipline spec to be out of the box, but perhaps it’s not as “out there” as a no-Penance-build. We’ll see.

Don’t forget to check out Kitt’s Discipline Priest blog and be sure to subscribe!

Warning: Bad Targeting can Lead to Raid Deaths

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"Great ability develops and reveals itself increasingly with every new assignment."

Baltasar Gracian, The Oracle

I bet this is something not many healers even think about. I’m not here to talk about your raid frames or your raid UIs. They all represent the same thing (health bars).

But a good healer knows better then to simply rely on clicking health bars to heal or to target their fellow raiders.

Targeting methods

There’s two different ways to target your allies.

  • Raid frames: This is the method that just about every healer is familiar with. Simply put, you click on the player’s frame, and you hit the heal button.
  • Heads up: This method involves you directly clicking on the target on your screen. As in selecting their character model. It can take some practice to do. The reason why it’s called heads up is that you have to keep your head “up” on to the screen instead of glued to the frames.

Why should I care about the heads up method?

A fair question to ask. I can easily heal players at will by clicking on their frames, you might say to yourself. But if you keep your head up on the action, you can make an estimated guess as to who the next person to get hit will be. Or give the impression of having really fast reflexes!

It’s like being psychic and being able to to tell the future!

And in the end, being able to predict where the damage is about to go to can only make you a better player. Don’t pigeon hole yourself into using one method or the other. Learn when to use each one.

Allow me to illustrate.

Kel'Thuzad's room, phase 2 with a player ice blocked

This is Kel’Thuzad’s room. Specifically, we’re witnessing yours truly in action during phase 2. See that Ice Block? That is not a friendly one. Any player trapped within loses 104% of their health in 4 seconds. Note that it’s a percent not an absolute.

You have 4 seconds to react. Or else they die.

What’s faster?

Looking for the raid warning, running towards the player, targeting them in raid frames and then healing them? Or targetting the big chunk of ice in the middle of the screen and dumping spell after spell in a desperate attempt to keep them alive?

Your brain takes time to function. Sure we all make split second decisions and react accordingly. But in a situation like this, you take more time waiting for the cue and finding the player in your raid frames as opposed to just clicking the big blue block.

Why is that?

Because the less tasks that are involved in a goal, the faster the goal is achieved. The brain is an interesting part of our physiology and it takes time to “shift” between tasks.

But that’s an extreme example!

Okay, that’s fair enough. I did talk about trying to predict who would take damage and Kel’Thuzad is a bad example of that since it’s nearly impossible to predict ice blocks.

Let’s take a look at Sartharion’s fire walls.

His basic attack is that he sweeps that area from right to left and vice versa with a giant wall of fire that has gaps where your raid can hide.

If you have an absent minded raider or just a really slow person, you can reduce the damage they take. A quick Shield and a Prayer of Mending helps to ensure they live through the worse parts of it. Raid frames can’t exactly tell you that your absent minded raider is about to get slammed with a fire wall. But at least they’ll live through one this time due to your diligence.

Practice, practice, practice!

For some players, targeting heads up can be difficult. Perhaps their mouse sensitivity isn’t high enough or its too low. Maybe their screen resolution doesn’t allow for enough room. Maybe you just don’t have enough real estate or open room to click on stuff.

But trust me when I say that it is an awesome skill to learn to be able to run and gun heal your party. Practice healing while moving. Practice it from different zoom settings. Try it with the zoom as far away as possible and click on the little dots that is your party. Learn to work the mouse to angle around large player models or objects. PvP battlegrounds is a great place to practice heads up healing since you can tell who’s about to engage players within your area.

Try to activate health bars by pressing Shift V. This allows you see the health of your party as the bar is located above their characters in game.

Be diverse as much as possible in your targeting methods and you will go a long way toward being the best you can be.

Image courtesy of theRIAA