Be a Healer by Nature

matrix_dojo

This is a guest post by Thespius, a raiding Priest

As I stated in my last post here, the first incarnation of Thespius was a Human Warlock. Raided SSC/TK and was usually top of the DPS meters. I did whatever I could to crank out the biggest numbers; I was a victim of constant competition. Usually, I couldn’t Soul Shatter fast enough to keep from pulling aggro. "But that’s what taunts are for, right?" (Since my days as a healer, I’ve learned to loathe that excuse.)

I liked DPSing, but I wanted a change. In the raiding guild I was in, we had what was called the "Holy Trinity" of our guild. Three priests. They knew their stuff, and they were GOOD. As Matticus has illustrated on this site before, they used what he calls Heads Up Healing to predict what was going to happen and when. I wanted to be able to play my character as well as them. I daydreamed of raid leaders calling my name, saying I was essential to any raid (still working on that part).

I took it upon myself to start a priest. I wanted to dive into the realm of healing. It seemed like since they were the ones directly responsible to a full health bar, they had to be the ones most in tune. Euripidus (now the second "Thespius") was born.
Once I actually started healing dungeons in Outlands, I realized how much fun being the healer was. Always easy to get a group (even if sometimes it was "Epic FAIL"), and it always seemed more of my style to help out the group in that capacity. I enabled the tank to keep taking the hits, and saved the DPS should something go wrong. That’s a cool responsibility.

Even though I was having a blast firing off Flash Heals, Shields and Prayer of Mendings, I appreciated when I wasn’t in a mad panic to keep everyone up the whole time. I do love the momentary bursts of crisis, however–finishing off a pull or fight with my hands shaking and my breath panting. I specifically remember my first time downing the Halls of Stone event and collapsing on my desk. Most of the group was at about 20% when we finished it. I was undergeared and still learning. Having an entire raid or dungeon that tense? No thanks. The less there is to heal, the better off everyone does.

While I was experiencing the perils of being a new healer, I realized something. I was playing my alts better. I was more aware, more responsive. I used more abilities and spells that I never used before. Since I had known the panic and frustrations of being a healer, I played each of my alts as though I was trying to make the group’s experience as painless as possible. Let me lay out a couple examples.

DPS

Problem: "Ganking Aggro" – What is the standard response to this? Especially in a PUG, I hear a lot of "Well, the tank should get more aggro faster." Or, "It’s not my fault you can’t keep up with my awesome DPS." /facepalm

Solution: Having the ability to throw up huge numbers is awesome. The difference between an amazing player and a horrible one is knowing when to use it. Congrats, you can push your buttons in the right order. Now, here’s your challenge: see if you can time it correctly, and on the correct target.

From the Healer’s eyes: In most circumstances, there are multiple mobs involved. If you pull one of them off, then I have to divert my attention from the tank to keep you alive. Therefore, the tank’s not getting heals. That’s the simple version. If the tank dies, we all die. And you just lost your spot in any of my future raids/groups.

Problem: DPS Meters – These are the bane of my existence. I once fell victim to them, and it wasn’t pretty. Yes, they’re awesome bragging rights. However, if you’re standing in a fire so you can get that one last cast in, or holding your ground in a whirlwind, then you’re just not being smart.

Solution: There’s a reason it’s called avoidable damage. If it’s a fire, a whirlwind, a blizzard, it’s your responsibility to move. It is not the healer’s responsibility to "heal you through it".

From the Healer’s eyes: Same reasoning as above. If we have to divert our attention to someone like that, the heals aren’t going where they’re needed the most.

Tanks

Problem: Tunnel vision – I’ve seen this not only caused by laziness, but also by tanks that try to up their own DPS on the boss as well. If you have high DPS as a by-product, then great. If you’re losing aggro on other adds, then it’s a problem.

Solution: Make sure you’re totally aware of what’s going on around you. The tanks primary job is to keep all the mobs’ attention on him/her.

From a Healer’s eyes: If an add gets loose due to healing aggro, I have to go into self-healing mode, which means heals are not on you.

Problem: The "wanna-be" Tank – This basically equates to any tank that doesn’t do everything they can to soften the blow.

Solution: Make sure your gear has the necessary caps needed. The necessary defense cap (if applicable); the right gear in general. You’ll be hard-pressed to find a healer to heal you in nearly all resilience gear. Make sure you’re using shouts/roars/etc to keep the mobs attack speed slow and their strength/AP low. If you have minor cooldowns (e.g., a warrior’s Shield Block), use it often. Save your big cooldowns for when needed, however.

From a Healer’s eyes: If you’ve ever healed a tank that’s not defense capped, or isn’t using the necessary skills available, then you know exactly what I’m talking about. You’re healing in constant panic mode, which isn’t fun. If you use your mitigation abilities when you can, it means I have mana to use my abilities when you need it most.

As a continuation of the "Team Sport" idea, keep in mind who else is involved when you’re raiding. Always be on the lookout for opportunities that can hugely benefit the raid based on your contribution. Have a DoT or debuff to throw on the boss that will make it easier for the rogues to kick a spell-cast? Maybe a debuff that will decrease the damage output from the boss. Even if you have to lower your personal dps an inch, in order to up the whole raid’s dps a mile, you just made everyone’s life a little bit easier. Remember, it’s a team sport.

3 Proper Steps to Switching Mains

Throughout my tenure as GM, I’ve had to address a variety of challenging situations. One of the questions that GMs will undoubtedly face in their reign is the topic of switching mains.

Allow me to provide a scenario.

BarryManaLow is an Arcane Mage. He’s one of the main staples in the DPS lineup. Barry routinely comes in consistently as top 5. For his efforts, the council of Elrandom rewards him with the items necessary to contribute.

And then it happens.

Tragedy strikes.

Barry needs to take a 3 week leave of absence. Let’s say he’s got some real life issues and it’s the time of year where school exams are going to strike and he needs to focus and get it out of the way. He’s also getting slightly bored with the game and wants to recharge a little.

The boss signs off on it and brings a call up from the lower ranks to substitute in for good ol’ Barry. MissilesMcGee does an admirable job. He’s not quite top 5, but he’s coming in at a respectable top 10 placement.

Fast forward 3 weeks and Barry returns from leave. He discloses that he wants to switch mains. He’s not satisfied or happy playing on his mage. Barry has an alt Death Knight that he’d like to raid with instead.

Now it’s perfectly normal for any GM to be annoyed at this point. After all, you’ve spent time gearing the player up only to find that gear is going to go to waste and isn’t going to be contributing anymore.

So before you flip out and completely lose your cool, stop for a moment and breathe.

Step 1: Determine if there is a need

Is there a current need in the guild that needs to be fulfilled? Are you missing a tank or a melee DPS? Maybe you’re low on a healers. At this time, Conquest was lacking a solid third tank. We knew we would need one heading into the recent patch and we were doing what we could to find potential players to come in. Not many players responded because they didn’t meet our tanking requirements or just couldn’t fit our raiding schedule.

Barry provided an alternative as a Death Knight tank. He already knew the fights and our procedures. That solved that question. Chemistry wouldn’t be an issue since he knew how the guild operated. We wouldn’t have to worry about his in game smarts. This would bring up two more concerns.

Step 2: Can she hold her own?

Does the player demonstrate that they know what the heck they’re doing? If I were to switch from healing to tanking, I’d fail pretty hard at it because I wouldn’t know what the heck to do. When dealing with main switches, find out if the player has done the job before. An agreement was made where Barry had to work his way through a few lower level raids to prove his ability to tank.

You can think of it as a modified trial run. After all, Barry was re-applying to the guild with a new character after all.

Step 3: Is their gear on par with the content we’re doing?

Bite back the urge to say gear doesn’t matter.

Because when you’re a tank, it does. A Naxx level tank is going to have a tough time working on Trial of the Grand Crusader. I stipulated to Barry that if he wanted to get into our raids, he’d have to work on gear himself which meant pugging what raids he could and crafting any other pieces necessary. Emblems of Conquest allowed him to purchase items he didn’t win from pickup groups. The condition was that Barry had to bring his own character up to an acceptable raiding standard before we’d insert him into our primary lineup.

And he did. He got into as many heroics as he could to farm badges. He transferred money to purchase mats to craft tanking items and augments.

After about 3 weeks of solid gear acquisition, Barry was ready to rock. We gradually threw him in our 10 mans and kept a close eye on him before bumping him up to the 25s. He’s just about ready to tackle Trial of the Grand Crusader.

Final thoughts

There’s nothing inherently wrong with main switching. Players do get bored from time to time or maybe they undergo the grass-is-greener complex. View this as an opportunity for them contribute in a different capacity. To raiders, there’s nothing wrong with switching mains as long as long as you keep these 3 things in mind:

  • See if the guild has a need: If they don’t, you’re going to have to leave and go elsewhere. If the guild has 9 healers to select from, it’s not likely you’re going to see any action as a healer. There’s simply too many. You’re better off playing a role that a guild is lacking. The leadership will be much more receptive.
  • Prove your skills: Show that you know how to play the class and role. Prove that you’ve done your research. Take the time to be familiar with how your role might be different in certain fights. DPSing Freya is certainly different than tanking Freya.
  • Get your own gear: Different guilds handle this differently. But under my watch, if you’re going to switch mains, you better be willing to get your own gear. The guild might contribute a few BoEs or enchants for a discounted price or something, but it’s up to the individual to put in the effort. Show your willingness and passion for the class. It also proves you know what you’re doing. What kind of message does it send if Barry the Death Knight did nothing but pick up gear with shield block on it?

Tier 10 Healing Bonuses

The new Tier 10 bonuses are available for preview. Note that none of them are finalized yet but these are some serious bonuses. Check them out:

Druids

  • 2 piece: The healing granted by your Wild Growth spell reduces 0% less over time.
  • 4 piece: Each time your Rejuvenation spell heals a target, it has a 2% chance to jump to a new target at full duration.
  • Paladin

  • 2 piece: The cooldown on your Divine Favor talent is reduced by 60 sec.
  • 4 piece: Your Holy Shock spell causes the next Holy Light you cast within 10 sec to have 0.3 sec reduced cast time.
  • Priest

  • 2 piece: After your Pain Suppression and Guardian Spirit talents expire on your target, they grant your target 10% increased healing received for 10 sec.
  • 4 piece: Your Flash Heal spell has a 15% chance to reset the cooldown on your Circle of Healing and Penance Spells.
  • Shaman

  • 2 piece: Your Riptide spell grants 20% spell haste for your next spellcast.
  • 4 piece: Your Chain Heal critical strikes cause the target to heal for 25% of the healed amount over until cancelled.
  • If I were to rank these bonuses, I would have to say the 2 piece for Druids is a clear winner. Wild Growth without the reduction in healing strength as a constant bonus? That’s a strong bonus. The 4 piece translates to 1 in every 50 Rejuvenations will switch to a new target with a full duration a chance for Rejuv to jump per tick application.

    For Paladins, I’m really liking the 4 piece myself. Holy Light’s going to see some even heavier use. But that 2 piece basically means a 1 minute cooldown on Divine Favor. That’s pretty darn sick.

    The Priest 2 piece seems okay at first glance. It’s going to take Pain Suppression talents and the Guardian Spirit glyph to make it truly stand out. Remember how long their cooldowns are. I have to give the edge to Guardian Spirit especially if you have the glyph. The 4 piece one looks really good to me no matter what spec you are. I don’t think we’re going back to the days of the Circle of Healing spamming Holy Priest or anything.

    And as for Shamans, they seem to consistently rank high on the tier bonuses. Riptide giving haste? Chain Heal crits doing even more healing?

    How are you liking the upcoming tier 10 bonuses?

    Officers: Who Watches the Watchmen?

    watchmen

    “Quis custodiet ipsos custodes?”

    I realize not many readers understand Latin. It basically translates to “Who guards the guards themselves?”.

    During one of my earlier years in university, we studied up a bit on Plato’s The Republic (ethics and government stuff). Who protects the people against the protectors? Plato responds by saying they have to guard themselves against themselves. Ideally your officers are going to be just individuals who won’t become greedy or evil.

    Your officers

    In a majority of cases, your officers are simply normal people who have invested their time (and perhaps money) to handle guild tech or infrastructure. They’re busy tackling things that no one wants to deal with like personnel, scheduling, and what raid operations to carry out. Policy has to be continually updated. Loot has to be awarded and DKP systems have to be managed.

    To be frank, the officers are the overseers of the guild and possess the power along with the responsibility.

    The level headed ones have no desire to go all political. They’re leaders of a loose organization of gamers, not the mafia. There’s no backroom deals going on. With luck, there is no maneuvering or behind-the-scenes backstabbing.

    Red alert!

    Now something has happened. Maybe one of your leaders committed some kind of grievous offense. You, Joe raider, happen to take exception. You don’t agree with whatever they did. Maybe they completely screwed over a pug in loot. Or they might have completely dished it out to a raider one day who was undeserving. The reasons could number beyond infinity.

    In any case, whatever the reason, you’re upset enough to the point where you want to do something about it.

    Your options

    Now here’s a list of things you can do and what might possibly happen if you go down these roads.

    • Do nothing. It’s the easiest choice. Keep it to yourself. Don’t say anything. You don’t want to rock the boat. This is something I’ve observed most players doing because they perceive there is too much at risk by doing anything else.
    • Speak to your GM. Have a chat with the boss and see what she says. Perhaps they don’t realize it’s an issue and maybe they can talk to the officer and try to resolve what happened.
    • Speak to the officer in question. Directly confront the officer in question and let them know what they did wasn’t cool. I don’t advise doing this publically. Do it privately in whispers. When I was just a grunt, I preferred taking the direct route and telling officers personally that I thought they did something wrong. It has a stronger effect then you might think.
    • Change your reaction. This option isn’t quite the same as the first. This involves a complete philosophy change on your end. Is their offense that serious? Does it really matter that much? What if you changed your reaction to the point where you could tolerate it and ignore it? The guild my alt is in has a raid leader who randomly calls people morons. I get called it myself once in a while because I can be a touch slow getting out of fires periodically. I don’t take it personally because I simply don’t care enough (It’s my alt’s guild for one).
    • Leave the guild. It’s fairly self explanatory. Be prepared to leave the guild. If you cannot accept what the guild is doing or if speaking to the GM and the officer prove to be futile, then the last option you have is to change your environment entirely. Not every guild is suited for every personality.

    The One That Got Away

    The other day I had the good fortune of talking with our friends over at Wow relief and our conversation got me thinking about something.
    Some of us have been around for a long long time in this game. We’ve lived through PTRs and Betas and now two expansion with a third on the way. We’ve seen many things change and many things come and go, and things that were promised to us never come to be. I got to thinking what I would love to see added to the game for my class. The answer actually comes from the Wrath of The Lich King beta.

    Back in Beta, restoration shaman had a rather interesting 51 point tallent to play around with. It was unique and new and fresh and odd and I loved it.

    Spell_Shaman_SpiritLinkSpirit Link (Rank 1): You link the friendly target with two nearby targets, causing 50% of the damage taken to be distributed to the linked targets. After 2200 damage, the link will sever.

    This little baby was awesome in my eyes. The concept behind it and the possible strategic uses of it, especially considering the health pools of both Druid tanks and Death Knights  intrigued me. It wasn’t your normal everyday spell. As a healer we’re used to playing healing triage as well as Cast X spell get Y result + / – a little. This you know the values but you can effectively use this to shift some raid damage around. Alas this was not meant to be and it was replaced by Riptide, which is a very good spell, but doesn’t lend itself to the same sort of mysterious awe that Spirit Link gave me. With cataclysm coming back I’d love to see this come back as a mastery spell or some such. It was a fantastic concept that I’m sad to say got left on the cutting room floor.

    So, with that I turn it over to you our readers. Anything you want to see desperately added to the game? Why? Did you find something in a Beta or PTR that you wish would have made it to the live servers?

    That’s all for today, until next time Happy Healing!

    Sig