Case Study: How Conquest’s Healers Were Recruited

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On Saturday, I wrote a brief highlight on how not to recruit healers. The actual post was written by Ess. Reader Spinks posted a comment wondering how I recruited my healers.

In truth, recruiting healers involved higher standards and scrutiny. This was only because I’m way more critical with healing. It’s difficult to explain. Maybe it’s because I know what I want in a healer.

I’ll start with the longest serving healers and work my way up.

Sthirteen

I’ve served with S13 in my last guild. He was there when we worked on Illidan and onto Kil’Jaden. Even though he’s only played for a little over a year, he’s come a long way from the Druid who played all the way up to level 10 without realizing he could equip gear. His signing was a no brainer. I’ve known him for many years and Resto Druids aren’t exactly a common commodity on my server.

Sydera

Syd was a transfer. She was one of the founding mothers of Conquest. If she hadn’t come to me, Conquest might have still been just a dream. Her case is a unique one. She was on a different server. There was no way I could gauge her play without directly observing. A lot of it was based on inference. It certainly helped that she turned out to be a great Druid blogger. Reading her posts showed me that she knew what she was doing even though I had no way of seeing it for myself. Her previous guild managed to kill Illidan prepatch which added extra credibility.

Kaldora

I didn’t know Kaldora that well. I’ve played with him several times in other raids. One day he decided to leave his previous guild and sign with Conquest for a more focused raiding experience. I knew from the times I’ve played with him before that he knew what he was doing. He took advice and critique really well. Quick learners is a big must for my healers.

Epiks

I don’t know what it is about Resto Shamans. But they’re always hyped up on something. Epiks actually came to me in trade chat. I didn’t know about him before so I had very little to go on. Like Kaldora, he wanted a change of scenery. I had nothing to go by other than his present gear and the reputation of his old guild. I knew how progressed his old guild was and I could tell by some of the 70 gear he still had Epiks was a part of the team that helped his old guild get to where they were before Wrath. That was a testament to his perseverance and his abilities. Even though those were all good marks, I still didn’t know enough about him as a player. A Naxxramas and Obsidian Sanctum run later, his position was virtually cemented in the ranks.

Krinan

I took a chance on her and she took a chance on my guild. Krinan’s journey into the guild revolved around Twitter (and she has a post up on that very subject). Her pickup was a great risk moreso for her then myself. She was willing to take a chance on an unproven guild with an unproven GM. In most cases, that would have been a recipe for disaster. I’m proud to say she’s still in after 4 months. I think what did it for me was her willingness to give this organization a chance and her ability to learn quickly.

Notice that gear didn’t play a significant factor in the signings of these players. In Epiks’ case, his 70 epics from BT and the like demonstrated to me that he could hold his own. But not a single one of these players entered the guild and leveled to 80 with more then a handful of blues and greens.

These are players I know and count on to hold down the fort and they’ve done an admirable job of doing it.

photo © David Martín :: Suki_ :: for openphoto.net CC:Attribution-ShareAlike

Video: Conquest’s OS3D Kill


Conquest- Three DrakeFunny bloopers R us

A big round of applause to cameraman Dannamoth for capturing our first OS3D kill two weeks ago and getting it on tape. This is the first time I’ve watched this fight from a different perspective. As the Disc Priest, I usually keep my eye toward Sartharion and healing the tank on him.

(You can sort of see the various Penance bolts that fly out on the bottom right corner of the screen from time to time. That’s me.)

Dannamoth is proof that Mages have more to bring to raids then food, drinks, and intellect.

Any comments, improvements, ideas and suggestions will be forwarded to him.

5 Tips for Transferring Servers

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This is a guest post from @katagirl, Matt’s fellow guildie and a WoW Twitterati

I’ve been playing World of Warcraft for over two and a half years. In this time, I’ve transferred to different servers twice.

Choosing to transfer to a different server is a big decision, because unlike a haircut or a mini-pet – this will cost you some hard earned cash (or much begged, depending on your persuasion).

There are two different circumstances in which you might be considering a transfer: either you’re transferring with friends, or you’re transferring alone.

With Friends

This was how my first transfer happened. I was leading a social guild on an underpopulated server, and it was difficult to get groups together for anything. The economy was shot, too. Our group was small, but we’d been playing together for a long time. We made the decision to transfer to a higher population server after a lot of discussion. Out of the fifteen of us, six decided to make the move together.

By far, this is the easiest way to make a server move. You’ve got friends to make a new start with.

Off Server recruited/Getting a new start

This is how I got hooked up with Matticus and gang. I’d been following Matt’s blog and twitter for a while, and started having discussions with him when he started pitching the idea for Conquest. One night, I shot him a note that I was really tempted to transfer over and join him. He got a little excited about the prospect of a holy paladin – so we chatted on GTalk, then on Vent. This transfer was going to be a shot in the dark, so I had a lot of questions. Eventually I made the decision to transfer, and I’m glad I did.

When you’re considering a server transfer:

Do your homework

If you’re thinking about moving to join a guild, learn everything you can about them. Stalk their website, their vent. Chat with players and officers. I spoke to both Matt and Sydera the first evening I was considering Conquest. I also spent time listening on their vent.

If you’re moving for a change of scenery/better pvp/better economy, create a character. Watch the Auction House for a few days. Troll trade chat and notice the guilds and trolls. Realm forums are also good, as many guilds will recruit there. Find two or three guilds that may match your playing style and whisper a few random players from each to see what they think about their guilds.

Have a backup plan

One of my biggest concerns about transferring to join Conquest was that once I got here and things got going, my raiding style and personality would not mesh with the others and I’d be miserable. During one of our conversations, I brought this up to Matt. He assured me that if I got here, and it didn’t work out – he’d personally help me find somewhere that fit better. That’s a sign of a good guild leader – he wasn’t stuck on himself enough to assume that everyone would be absolutely happy there. I still checked out the recruitment forums and chatted with a few recruiters in trade chat before I made the decision to transfer. To be honest, Matt’s willingness to make sure I was taken care of even if I decided Conquest was not for me was the one thing that finally cemented the decision to transfer.

Don’t be afraid to be afraid

If you’re a millionaire (and if so, let’s be friends), a server transfer is no big deal. If you’re in school or just making it on ramen and lettuce salads, it’s something that may impact you a little more. It’s perfectly fine to take time to make your decision. Don’t let anyone push you into making a decision on the spot. It’s your fifteen bucks, and you need to make sure it’s a good fit for you.

Ask for advice

Sometimes, you’re too close to the situation to see things clearly. Find a friend (one who isn’t involved in the decision, or has any bias) and talk them through what you’re thinking. They may come up with a problem or a suggestion that you would not have thought of.

Don’t jump in with both feet

This should go without saying, but only transfer one character at a time. Make sure you’re happy with where you’re going before you send two more alts to join your main character. One transfer fee is easier to swallow than two or three.

Ultimately, the decision comes down to you. It’s not a life-ending decision if you decide to transfer somewhere and your plans fall through. There are great players on each server and good guilds. If you’re still unhappy, you can always transfer back in three months.

Image courtesy of gerard79

An Event Every Guild Leader Goes Through Once in Their Career

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At present, my healing corps consists of the following: 2 Priests, 4 Druids, 2 Paladins, and 2 Shamans. Note that both 1 Druid and 1 Shaman are on a part time rotation. I figure that’s more than enough to handle any sort of outages or benches that need to occur.

But a few nights ago, I received an in game mail from one of my Paladins. Let’s call him Wayne.

“Hey Matt, I’ve decided to take a break from WoW until Ulduar comes out. I’ve gotten what I need to prepare myself for it and I don’t want to burn myself too early. Thanks for understanding.”

The feeling I experienced after reading his in game mail could only be described as “disappointment”. Here was a player that had showed up to all of the raids we asked him to do before the holiday break. He was one of the earliest healers we had in the guild. For a time, he was the only Holy Paladin we had in our raids as our other one wasn’t ready to go yet.

Perhaps in this aspect, Loot Council may have failed as we awarded him nearly all the spell power plate gear until our second Paladin was able to join us.

The alternative would have been to shard upgrades to keep him coming for more. My guild and my friends would know that I would never consider that as an option.

Skepticism

Hmm… – I shouldn’t have to question the motives of my raiders. My experience in the game has taught me that there are some legitimate excuses for going on a hiatus and some that make you raise your eyebrow and go “really?”. This is one of those times. I would’ve been more than happy to accept a temporary leave of absence if a player was going out of town. Life does happen and there’s nothing I can do to change that (nor would I).

Conquest is now able to effectively clear out all heroic level content in the game.

Actually, we took down Sarth with 2 drakes up tonight.

And we’re able to do this within 6 hours. I intentionally split this into 2 days of 3 hour raid nights to avoid wear and tear on my troops.

Short term effects

Newsflash – This reduced our number of active healers down to 6 but I plan to rotate the other 2 healers I have on standby as needed. Both myself and my other Priest were both deep Holy. After some consultations and careful consideration, I decided to join Vonya and respec Discipline myself. This means I have to toss out the 16 Spirit gems in my blues and replace them with some Intellect heavy gems (Dazzling Forest Emerald although I probably should’ve used Seer’s Forest Emerald instead, but alas the AH doesn’t always have what you need).

Feel free to check out my character’s armory.

The impact this has on our healer corps is the fact that we are back up to having 2 solid tank healers who are myself and a Holy Paladin. We still have a strong supplement of Resto Druids, Shamans, and another CoH Priest to maintain raid wide heals.

Long term effects

We are down to 1 Holy Paladin. That’s 1 less set of blessings and auras among other things. I know for the time being I am willing to stand pat on my corps. But I would not be against the idea of recruiting another Holy Paladin for part time purposes. I’ve spoken with several around the server, but they’re all interested in a full time raiding and starting position. That’s not something I can promise. I don’t want to say one thing only for them to switch over and find out that I failed to deliver. I try to maintain a record of meaning what I say.

As for Wayne, I’m not going to think about any actions for the present. Those are his choices to make and I have to react accordingly. I can’t help but feel anything else but disappointment right now.

To me, it’s just another day behind the desk.

PS – If you’re a Holy Paladin looking for for a home and not expecting a lot of raiding hours, get in touch with me.

Image courtesy of TouTouke

The Delicate Art of Delegation

Last night, I wrote a heartfelt post detailing my trials and hardships in the captaining of Conquest. While I believe the crew is just as (if not more) important than the captain, all executive decisions regarding which way the ship is going rests on his shoulders. I’ve been in guilds where there were co-GMs are multiple leaders. It resulted in a lot of indecision and little progress. That being said, if there comes a time where a significant choice needs to be made, what I’ll end up doing is gathering up my senior staff. I’ll give them some time to illustrate their case for or against. I’ll let them talk it out while I listen and deliberate. But once the time is up, a choice has to be made.

Learned about that from Tom Clancy’s Executive Orders (Jack Ryan). Great book, by the way. I’ve always loved military thrillers.

I noticed a trend that emerged in the majority of the comments.

Joveta says:

“You probably -shouldn’t- be Healing Lead on top of everything else you’re doing. Delegate delegate delegate!”

GoW says:

“please, use your Officers as much as you can.”

Starman says:

“What I found is that having a really good 2nd in Command that you can split the pre setup check list with helps a TON.”

Tatiana says:

“Use your officers. Delegate. You do not have to carry the entire load.”

Lakland says:

“Also- delegate, delegate, delegate! You are raiding with (some) very competent folks. My guess is more than one or three of them has the capabilities to raid lead themselves. Take advantage of their skills and step back – captain the ship.”

Now how exactly does one go about doing that? I can’t simply just ask a person to do something. I don’t know if they’ll even like it or more importantly, want to. I don’t want people to chop wood for me or to cut and shape sails. I want them to yearn for the open seas.

Self motivation is the way to go.

But I do need to have clear cut positions and roles. I’ll see to it that every major position can be fulfilled by 2 people in case 1 person won’t be around.

Let’s use corporate analogy. I’m running out of sailor ones. Not everyone here is technically listed as an officer. But their roles are important, all the same.

Matticus
Position: CEO

Purpose: Makes guild level decisions in regards to guild directions and objectives. Responsible for day to day affairs and overall raid strategy. Plans raid schedules. Oversees preliminary raid preparation and post raid activities. Serves on the board of loot directors.

Sydera
Position: CFO, Human Resources, Director of Restorative Operations

Purpose: Handles matters pertaining to personnel and guild applicants. Oversees guild finances and resources. Quarterbacks the healers. Serves on the board of loot directors.

Kimboslice
Position: Director of Strategic Operations

Purpose: Contributes strategy and tactical approaches to bosses. Also acts as DPS quality assurance. Raid disciplinarian. Quarterbacks the DPS. Heroism caller.

Assuming he stays up longer than 14 seconds against an undercard.

Ice
Position: Lootmaster

Purpose: Ensures all things shiny go to the proper players. Handles the looting of greens, blues and epics. Serves on the board of loot directors. Battle res organizer (assuming the CEO or Director authorizes the use of a Battle res in an attempt, more on this in a future post).

Hassai
Position: Tank

Purpose: Sets the overall pace and speed of the raid. Has been granted full autonomy and discretion in terms of trash pulls. Knows when to pull and when to hold.

Briolante
Position: Tank and Technical Director

Purpose: Handles any unforeseen or unexpected trash mobs. Oversees the guild technical infrastructure which includes the guild website and forums.

With that, I do believe that just about summarizes my staff. I have no doubt that as time goes on, some of their roles will begin to mesh and evolve. Perhaps new problems will occur and solutions will be needed. That does not necessarily mean I have to overthink it or issue out another promotion. I think I’ve got a great team here with their roles properly outlined.

As an aside, it’s course selection time. I wonder if I would benefit from a business management course.

Probably not.