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Single Target Healing in a Multi Target World

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This is a guest post by Holy Paladin and Disc Priest blogger Ambrosyne of For the Bubbles

By the time I dinged 80 with my paladin, I was about ready to throw in my hat.  "This is insane!" I huffed.  "I feel as if Blizzard hates holy paladins." 

This is likely an exaggeration, but I’m a dramatic soul.  Regardless, let’s take a look at what pushed me to this point.

Aoe damage.  Wrath instances seem to have a lot of it.  Sometimes it’s just masses of mobs, some of which inevitably peel off try to eat the overzealous mage.  There’s also cleaves and whirlwinds and poisons thrown everywhere and rain of fire and blizzards and mojo puddles… 

Sometimes it seemed as if taking heals off the tank for even a heartbeat resulted in a wipe.  Most instances ended up sending my mind into chaos.  Peeking into it you might have seen something like this:

“Aaaah! Poisons everywhere I need to cleanse them!”
”OH MY GOD THE TANK IS DYING!”
*heals the tank”
“OH MY GOD THE DPS IS DYING!”
*heals the DPS”
“OH MY GOD THE TANK IS DYING”
*dies*

The only good thing to come out of this (aside from the fact that I decided to roll a priest) was that I learned very quickly to make the most out of a holy paladin’s limited arsenal.

How A Holy Paladin Can Cope

Beacon – Sweet, so I can heal TWO targets at once with a semi-expensive spell that only lasts a minute!  Sadly a group has five people in it, but we do what we can. 

Don’t get me wrong, I love beacon.  I just wish I could make it magically expand to the entire group.

In a five man you’ll often beacon the tank while topping off the DPS.  This works fine, except on longer fights where beacon seems to eat up your mana, and on fights where the tank is taking really heavy hits.  Beacon alone will not keep the tank up.

Sometimes I’ll beacon myself while healing the tank, if we’re talking something really not fun like the mojo puddles in Heroic Gundrak.  

Learn to predict incoming damage – This is easiest if you run with the same tanks all the time and come to know their gear and play style, but just being familiar with their class and the boss can be enough.  When I deemed it ‘safe’, I would judge for haste, toss a holy light on the tank so that he was at full, and then quickly throw Flashes at the DPS to keep them alive.  They might not have been at full health, but they were still alive.   If I guessed correctly, by the time I cycled back to the tank he was a bit lower on health but in no danger of dying before the next Holy Light.  If I had to, I let the rogue die.  Sorry man (I’m kidding!  I let the DPS warrior die).

Sacred Shield – In most cases, you don’t need to be afraid of rage or mana starving the tank.  The additional flash of light crits are great, and the damage absorption means you have less to heal!  Don’t be afraid to toss it on yourself, either, if you have the bad tendency to get healer tunnel vision.  Or if there are mojo puddles.  I hate mojo puddles, by the way.

Grab the Holy Light glyph – The splash heal sure as heck can’t hurt.

Holy shock – It’s expensive, it has a cool down, but as an "oh no!" button, it’s great.  I have an oh no macro set up for casting divine favor, holy shock, and then flash of light. 

Be adaptable – Don’t get your mind stuck on ‘spamming flash of light’ or ‘spamming holy light’.  Read the situation and use what’s best.  In a raid, forget the meters.  Healing meters suck.  You know what a holy paladin on top of the meters is a lot of the time?  OOM. 

Have patience.  A lot of my problems resolved once I started picking up some gear out of the very same heroics that were making me weep.  There seems to be a gear plateau for the holy paladin at 80, beyond which things become manageable again.  Trust me!  If you raid, that too will make your life easier.  You have someone else healing and as a single target healer this is where you shine.  I just love healing Patchwerk.  I look forward to it every week.  It’s like Blizzard gave me cookies for being a holy pally!

Discipline priests, I have not forgotten you!  You too are considered primarily single target healers, and hey, I have one too.  What, I was frustrated with single target healing so I rolled another one?  Yes!  Guess what: you are not as limited as you think. 

If the occasional tossed renew (no, they’re not that efficient for you; yes, they’re still useful in a pinch) and a bouncing prayer of mending isn’t enough, don’t forget prayer of healing.  If it’s on cooldown, use inner focus first!   I sometimes save inner focus just for PoH.  Use your bubbles and borrowed time to your advantage. 

Hopefully my experiences, as frustrating as they were at the time (and still are-I’m looking at you, mojo puddle), allowed me to share some useful information with you.  Stick with it.  All of Azeroth needs you!

Happy healing!

Image courtesy of barunpatro

Evaluating Healer Performance

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This is a guest post from Derevka who has been actively blogging on his blog Tales of a Priest. This post is in reply to Healing Meters Suck and tries to tie in some qualitative and quantitative healing performance analysis.

Healing Meters suck? I tend to disagree. Healing meters and WWS Reports provide an insane amount of information and value to a well educated healer.  But now where does that leave us? You have 11 healers signed up for tonight’s raid and only 7 healing slots available — or you have a new recruit healer and you need to evaluate how they are performing. What do you do? How do you go about evaluating healers in a world where the DPSers are e-peening over their DPS and Total Damage Done?

Nearly a year and a half ago, Priestly Endeavors did a post about measuring healer performance. This is a great post, and I encourage everyone to read it.  Perhaps it is time to reflect on what methods are best to evaluate a healer?

Healing Meters:  Recount & WWS

Gasp! Hiss! Boo! There is a lot more to healing than just meters, yes, but don’t forget there is a lot of very valuable information here. The trick is finding the best way for you to harness this data to evaluate yourself and your healing team and learn where can you improve. 

The first thing you need to understand about deciphering healing meter data is knowing the encounter that the data is from.  Looking at a Recount data from Malygos is going to heavily favor the COH Priests and WG Druids, thanks just to Vortex. (While post-3.08 that may change; I don’t think it will skew it that much). You always need to ask yourself "Does this fight heavily favor a specific spec/class over another?". If the answer is yes, you have to both qualitatively and quantitatively account for that information.

Finding out how much effective healing was done by Priest X using COH over other spells can be done in Recount and WWS.  If it is a fight that doesn’t have a ton of AOE damage, and a priest has 20% of the effective healing of the 7 healers, of which 70% was COH, you might have a performance problem here. 
Discipline Priests typically are low on the healing meters since PW: Shield, Grace, and Divine Aegis have no impact on effective healing. How do you evaluate a Disc priest on a numbers game in which they are at a disadvantage? However, with a bit of poking around you should be able to find some good data in there.  On a conceptual level, PW:S is the only spell in the game that guarantees zero "overhealing".

So dive into WWS information. Find out how many times that player buffed the MTs with PW:S then you can gauge the total "effective healing" those shields provided. (I know, not an exact science since you need to weigh in SP coefficients, did the whole shield get eaten, etc. But it does provide additional data that WWS/Recount completely disregarded).

Since we are playing the numbers game using meter evaluation, does that mean it is okay for them to be dead last on the meters with 3% healing done on a fight? Maybe… however, likely not.

Healer Focus and Assignments

Plain and simple: are your healers focusing on the task at hand? Are they sticking to their assignments and trusting their guildmates? Trusting your fellow raiders to do their job is key. You cannot be all things to all people. This often can be easily discovered if you see the healer switching to other healing assignments and slacking on their primary target. Great example would be Patchwerk. You have a healer who was assigned to heal a Hateful Strike Tank, they shift focus to try to get a heal on the Main Tank — BOOM! Your resident Enhancement Shaman eats a hateful strike and dies.

Also data lives on WWS that can also provide good insight, but again keep the encounter and assignments in mind! This report can be found in the "Who Heals Whom" section. The smaller the number the fewer the people that person healed. A high focus number can generally mean the person healed "randomly" and may have deviated from their assignment. On fights that have AOE damage or multiple targets assigned to the same healer, focus numbers can increase for certain healers. A great example is my guild’s Sartharion 2-Drake strategy:  We let the Tenebron’s whelps pop, and AOE them down (and usually have some AOE damage to the raid as a result), and send in a DK , DPS, and 1 healer to heal the damage for Shadron’s Disciple. That healer, typically has a higher than average focus. Again, it is all about knowing which fight you are analyzing.

Ability to React to the Unforeseen

This measurement is very subjective, and not numerical so it is often very hard to guage. When you see it happen, it is usually quite apparent. Sometimes a healer disconnects or dies mid fight, and you need to react. Good healers are able adjust when this happens, take adjusted healing assignments. Great healers excel in these situations. They thrive.

An example would be the healers for Lady Blaumeux and Sir Zeliek on Four Horsemen. Lets pretend one of your ranged tanks DCs. This healer quickly adjusts, calls out on vent they are now tanking Blaumeux (along with the other ranged tank) and spams heals on themselves until a new ranged player comes to replace them from the front group. No one else dies, as you get your shiny epics from the chest minutes later.
This measurement encompasses the "don’t stand in the fire" rule:  Situational Awareness.

Are you in  Sartharion’s Void Zone? Are you standing in Sapphrion’s Blizzard? Now these points, are easily counted.

The Death Test

Probably the easiest to check, but perhaps the most subjective of all. If your assigned target not die, you win. Generally, yes – but not always. You need to look at the bigger picture. Did they go OOM and another healer have to step up and do double duty? Did they lose awareness and chain a KT Frost Blast to the melee?
Evaluating healers is not easy. I am typically the one to do healing assignments, and often the officer to pass final judgement on a recruit healer.  When I say /promote or /gkick, or when I chose one healer over another healer when making up the raid roster for the evening, I often have a lot of math and though behind those decisions. Using WWS and Recount, as well as many subjective methods.

Ultimately your healing roster and performance is something that should be constantly evaluated. Finding out your flaws, and taking steps to correct them is one of the best ways to improve; diving into the details really is the best way to do that.

Further reading:

Matt wrote a Spiritual Guidance column on WoW Insider several months ago titled: Measuring a Priest. Several of those points still ring true today.

Image courtesy of danzo08

Interview: Holy Priest vs Discipline Priest

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I had an idea the other day to interview two healing Priests of different specs. I wanted to see what choices they make under similar circumstances. Figured it would be fun to ask them both identical questions to determine where the differences started between them! Hopefully this post will help shed some light for Priests that are still mulling over what spec to select for in end game.

Where did I find my Priests from? The Plusheal forums naturally!

Questions Yaxley (Discipline) Deklen (Holy)
First, a brief introduction about yourself: My character is Yaxley, a discipline priest. I’m an officer of the Apostles of the Phoenix raiding guild. I am an officer and healing leader of the guild Phoenix Rising on Mannoroth (US) in which I play a Dwarf Priest named Deklen.
What is your current level of progression? I’ve cleared Obsidian Sanctum 10/25 (no drakes up), Naxx 10/25, and Malygos 10. Currently working on Malygos 25. Phoenix Rising has successfully completed all 10 man content and has completed all 25 man content with the exception of Malygos (We plan to start attempts on him this coming week).
What factors influenced your choice to pick your spec? I felt discipline was a more challenging spec than holy, and when the new talents were announced for 3.0, I was very intrigued. I liked the concept of almost having a healing rotation with many spells to choose from that integrate well together. I really enjoy the diversity of healing spells available to priests, and holy priests in particular. I enjoy the complexity that comes with having to choose the correct healing spell for the given situation.
What stats are the most important for you? Intellect is my most valuable stat, as it contributes to every aspect of my healing. A bigger mana pool means bigger returns from Rapture, Shadowfiend and Replenishment. It also boosts crit for more throughput and more Divine Aegis procs. Haste is what I look for second, but only until about 10%. After that I feel stacking it is hurting other stats. For the expansion, I have chosen to keep spirit at the top of my priority list when it comes to gear selection and augmentation; however, with that being said, I value Intellect much more so than during BC raiding. I reserve yellow sockets for Brilliant Autmn’s Glow, attempting to maintain some semblance of balance between spirit and intellect.
What trinkets are you presently using and how do they help? Right now I’m using the Egg of Mortal Essence from Emblems of Heroism along with Forge Ember from heroic Halls of Stone. I use the Egg mostly for the raw spell power, though the proc is a nice to have when it goes off. Forge Ember gives a nice hefty amount of crit and I love the proc for a nice spell power boost. I carry around a few other trinkets for different situations; I usually use Darkmoon Card: Blue Dragon for long fights as Disc casts enough spells to make it worth a fair amount of regen. I am using the Majestic Dragon Figurine and the Spirit World Glass. The two trinkets provide excellent mana regen for boss encounters. Spirit World Glass really shines when there is predictable incoming damage in which I am able to pop the on use ability after a clearcasting proc, followed up an Inner Focus + Greater Heal to allow for maximum regen time spent OO5SR. If the full 20 seconds is spent not casting or "cheating" the rule, it usually will return about 35-40% of my 20k mana pool.
Your 3 top spells in order of usage on any given raid are: 1: Flash Heal,
2: Penance
3: Prayer of Mending.		 1: Flash Heal
2: Circle of Healing
3: Prayer of Mending
Which raid encounter in the game is your favourite? Kel’Thuzad. There is a lot of action going on with a lot of situations where my quick single target heals and shields help. A lot of tank damage, as well as the ice blocks which require people to be healed quickly for a large amount. Sapphiron. The encounter really tests the healers both on raw healing power as well as their regen techniques/skills. In addition, the fight in particular showcases just how awesome bouncing Prayer of Mending can truly be.
What’s the worse? Heroic Thaddius. Its a boring fight when done correctly, and a painful fight with a long corpse run (with frogger slimes and pipe boss in between!) when not executed correctly. And if it were not for levitate I’m sure the Super Mario jump would make it even worse for me. Heroic Patchwerk. While there is some skill involved in trying to keep your mana going throughout the fight, I find little enjoyment in spamming Greater Heal on the MT/OT and praying they dont get 1 shot from a hateful strike. P.S. Holy Paladins are disgusting for this fight.
How do you handle AoE healing? In a five-man, Prayer of Healing is my spell of choice. In a raid, its not as useful as you need to heal outside your own group. As Disc you need to be more aware of who is taking damage and who is going to need the most help. I usually throw shields around the raid on every cooldown for the Borrowed Time buff, but I try to keep them on the tank and the squishiest members of the raid. Prayer of Mending on cooldown as well, this is especially useful during the Vortex in the Malygos encounter. Before casting an AoE healing ability I first determine what caused this person to be damaged, and if they are in close proximity to other players. If they are alone I usually cast a Flash Heal, if they are grouped up I would obviously cast Circle of Healing. In fights like Gluth and Loatheb though, I use Prayer of Healing considerably more (After decimate and when necrotic aura drops off, respectively).
How do you gem red, blue and yellow slots on your gear? Red: Luminous Monarch Topaz
Yellow: Luminous Monarch Topaz or Brilliant Autumn’s Glow (depending on if I’m losing spell power for other stats in an upgrade).
Blue: Seer’s gems		 Red: Runed Scarlet Ruby (I dont believe the +Spirit/+Spell damage gem is in the game yet).
Blue: Sparkling Sky Sapphire
Yellow: Brilliant Autumn’s Glow
Your gut reaction to the Circle of Healing nerf is: I like it, as it brings Holy spec back in line with Discipline, where you need to choose your spells carefully. I’d rather they were more creative than using a cooldown, however, as CoH spam is useful in situations. But as it is now, it is useful in nearly all situations – which lead to one button healing. I don’t think it will be as bad as everyone is thinking it will be. Yes we will loose some AoE healing ability but those who spammed the spell mindlessly never really understood the true potential of priests and instead relied on a crutch. That being said, I will miss it!
What type of healing are you assigned to by your leaders when raiding (tank or raid, etc)? I’m assigned to the main tank or an off tank nearly 100% of the time. I still heal the raid from time to time when the boss is trying to break through my shield! Either myself or the GM are responsible for healing assignments, but I usually put myself on raid healing as we have a healthy supply holy paladins but only 1 restoration shaman and 1 restoration druid.
Do you enjoy playing your spec? Does it satisfy you? I love discipline spec. I’m not sure I could heal any other way. I’ve healed as a Holy Paladin and as a Resto Shaman in the past, and discipline definitely takes the monotony out of healing. Managing cooldowns and being smart about what spells to use used to be something relegated to DPS classes. Yes, I very much enjoy healing as a holy priest. As I said before, the diversity and complexity of healing abilities available to the priest is the reason I choose to heal and, ultimately, is what keeps me interested and entertained while healing.
What 1 piece of advice would you give other players who were to play your chosen talent specs? Don’t ever rely on healing meters to judge your performance. At least until Blizzard adds absorption amounts to the combat log. The biggest problem I have observed with new healers is their inability to observe and react. It is so easy to fall into the habit of tunnel visioning your raid frames that you forget to observe what exactly is happening around you.
If you could make one addition or change to your spec, what would it be? The obvious change would be more AoE healing tools, whether it be talents to modify Prayer of Healing or Holy Nova. But since that would be trespassing into Holy’s niche, I think more talents to make Renew useful to a Disc priest would be good. Perhaps allowing it to crit, or to be included in Rapture returns. I don’t believe I would change anything currently given the present PVE environment…PVP on the other hand is a different situation entirely though.

Special thanks to Yaxley and Deklen for participating!

Image courtesy of mmagallan