Making Connections

You’ve figured out why you should blog.

You worked hard on naming conventions for your blog.

You learned the nuances when writing for the internet.

You’ve mastered Writer’s block.

And you learned to… just get off your ass and write.

But despite applying all the technical and promotional techniques that you learned, you’re still not quite getting the comments you’re looking for. The traffic isn’t reflecting the effort and work you’re putting in. No facebook likes, Google +1’s, and no retweets. In fact, you’re gradually contemplating throwing in the towel.

What gives?

It’s because you’re missing a crucial element. A few weeks ago, I signed up for a Webinar from John Morrow, associated editor from Copyblogger.com. It was a free, 2 hour session discussing elements of traffic and community building. I figured I’d share the notes I took.

What we’re taught

Content: Write awesome content. The logic is if you keep writing amazing and helpful stuff, you’ll get noticed and your viewership will start skyrocketing.
Promotion: At the same time, you need to promote your posts. Ask for links, retweets, shares, etc. If people don’t know you exist, they’re not going to read your or share your stuff. So you have to do what you can to get known.

You get jillions of readers if you can combine them effectively.

The equation

Content + Promotion = Readers

But, this equation is missing something.

It’s off slightly. Content and promotion are both important, but there’s a missing component of the formula. You can still write smashing hits and you can still get those mentions, but it might only work for the short term and it doesn’t help your overall strategy of your blog.

It’s about the Connections

This is what the actual equation is.

Content + Promotion + Connections = Readers in the bajillions

Jon used best selling authors as an example.

The easiest way to write a best seller is to already be a best selling author. Guys like Seth Godin and Stephen King don’t need to ask for agents, or be booked to TV shows. People just already know who they are. The reasons why new authors struggle is no one knows who you are. You have to fight to get an agent, a publisher, an interview and so forth. This works the same way for bloggers.

“If you deleted my blog and all my subscribers (I’d be sad for one), but it’s not the end of the world. Because over the past few years, I’ve built relationships with all the popular bloggers in the world. I could still do in a flash.”
-John

The real key to blogging isn’t who you know. The key to blogging is who knows you. No matter how good your content, or how awesome it is or how hard you work, it’s not going to matter.

If you don’t have any influential connections, it’s not going to matter.

Popular bloggers ignore you because they don’t know you. If you email a blogger asking for a link to your site, you’ll most likely be ignored.

If you think about it, we do the same thing.

You scan through your emails and look for the senders you recognize. Anyone you don’t know, you end up ignoring or skipping over. Popular bloggers get on average 100+ emails (some go to 500+) per day. The reality is, most bloggers don’t often respond via email (at least, not right away). We respond to people we know. You have to get lucky with them opening your email to help you out. That’s not a situation you really want to be in which is why why link building won’t work.

If they don’t know who you are, it’s impossible. They have to know you first in order to get you links.

Let’s talk about twitter

What’s supposed to happen is you share your link with your friends. They share it with their friends and then it goes viral and snowballs it.

Wrong. That’s not actually how it works.

The posts don’t start with people with few friends. It’s not actually consistent. It’s like winning the lottery online. The way viral posts usually happen is they go top down. They get other people with big followings on twitter to share it with their followers and to their friends on twitter. And then their followers. It starts with the top people and works down.

The 3 C’s

Your goal must be done in these 3 steps in this order.

Step 1 — Connections with list owners

Connections means that those bloggers know your name. They’ve read your work. They’ve had a conversation with you. They think you’re smart and they like you.

No, this doesn’t mean a connection on LinkedIn.

Now list owners means people who have a huge twitter following, high RSS counts, a large emailing list, etc. They’re all different types of lists. You need to get THOSE people to like you because they can help spread your content to their followers and readers.

Step 2 — Content creation

Create awesome content targeted specifically at their audience, point out how it’s relevant to their audience, and ask them to promote it. You can’t just write great content and “hope” someone stumbles upon it. You need to have a connection in mind.

Step 3 —  Convert visitors

Ideally, you’d be able to offer your readers something of value. Blogs in other niches hook up readers with like an EBook, a report, or something but unless you’re really intense about it, I wouldn’t stress about that.

When it comes to subscriptions, Jon advises that email is way better than RSS. The engagement level and retention of email over RSS is about 20 times more valuable.

But, you should offer both types anyway. Make sure they’re full feeds.

This is the wrong order

  1. Content
  2. Connections
  3. Convert

Instead, the actual order should be:

  1. Connections
  2. Content
  3. Convert

The problem is you start as nobody. How do you become a somebody?

The answer to this is guest blogging!

Jon discovered that this is the only strategy that consistently works for every topic, every blogger, every niche. Some strategies work for certain topics and bloggers, but guest blogging is good for everything. If you guest on a big blog, and you write a mindblowingly amazing post, readers are going to say that post is awesome and they want to read more.

Here’s another analogy he used.

Think of it like an opening act for a major concert.

You’re performing on stage for someone like The Rolling Stones and you’re the first act.

The act of writing a guest post for a popular blog, those bloggers will love you. These posts get you introduced to other popular bloggers and influencers as well. This does NOT mean commenting. This means an actual article to give away to big popular blogs. We’re talking like 1500+ words. You write a popular post for one of these blogs and they edit it for you and give you feedback.

As an aside, if you ever get a chance, take your original version and put it side by side by the edited version. Ask yourself what changed and why.
The smartest thing you can do is link directly to your page (If possible, link directly to a page that offers something cool, like a webinar, or a report, etc).

Make connections

I want to re-emphasize one more thing.

Network the hell out of everything.

Make friends.

Get contacts.

Know people.

Connect.

It is the universal skill of all universal skills. So many opportunities will be available to you. This is one of the lessons my dad instilled in me when I was younger (actually, this was second after knowing my 12 x 12 multiplication tables). While you’re never going to be best friends with everyone you meet, it doesn’t hurt to be on relatively good terms with everyone.

This isn’t even about blogging. Things like academic openings or even job postings? Amazes me how much of that stuff is behind closed doors. Who you know can make a way bigger impact on your life than what you know. You never know when a blogger’s brother’s wife is looking to hire someone for a specific position that happens to coincide with your goals.

You never know what doors will open from that one blogger who takes you under their wing, or from that one guy who retweets your post.

On the other hand, if there’s nothing wrong with burning bridges as long as it’s done for the right reasons. Alas, that’s beyond the scope of this post.

“More business decisions occur over lunch and dinner than at any other time, yet no MBA courses are given on the subject.”
– Peter Drucker

Accountability Starts at the Top

This is a guest post by Arkom.

If you’re a guild or raid leader, you have certain expectations for your guild or team members. You establish rules and policies, you set up strategies, and you assign people to handle certain jobs. These aren’t hollow gestures and you want people to follow what they’re told to do. I mean, you do all of these things for very specific reasons. And when someone doesn’t follow along in the spirit of things? You hold them accountable for their actions, right? But what does that mean for you? How do you figure into the grand scheme of things, since you are at the top of whichever chain of command? What should you do when you make a mistake? Have you ever really thought about it?

The View from the Top

When you are in a position of leadership, it’s easy to miss things. You end up being responsible for so many things in your guild or your raid team that some of them will naturally slip by. This is unfortunate, but it happens because we are human and we’re dealing with other humans. We are not infallible. But in this sense, we get a broader view of what’s going on. To paint a mental picture, you can imagine you’re on a balcony, looking down at a crowd on the street. You see the group as a whole, moving to and fro, busily doing the things that they do in their day. Things may appear to be normal and perfect on the surface. However, there may be someone in that crowd who just stole someone’s wallet and no one is the wiser because there are too many people and all of them have their own things going on.

The View Looking Up

The people on your raid team or in your guild, however, have precisely the opposite vantage. In their picture, they may all be standing in that crowd on the street, looking up at you on the balcony. That is to say, as a leader, you are under constant scrutiny. Where you may not see the mistakes of an individual in the whole group every single time, you can bet your dear Aunt Mavis that more than one person in that crowd will see the mistakes you make. That’s sometimes an uncomfortable position to be in, but that’s why you get paid the big bucks. It may also be the reason you pop Extra Strength Tylenol like they were candy.

R. E. S. P. E. C. T. Find Out What it Means to Me

Now that I have you feeling like you’re you’re trying to use the bathroom in a house with glass walls, what DO you do when your human side (not the one referenced in the bathroom bit) shows and you make a mistake? Well, that really depends entirely on what you’re comfortable with. What should be obvious, I think, is that the best course to take in this situation is to fess up to falling short. Admit your error, apologize if that’s necessary, and do your best to not have a repeat performance. The tricky part of this scenario is that not everyone is comfortable with these things. To those people I say, “You’re in the wrong position.” One of the greatest tools a leader has at his or her disposal is the ability to honestly account for their failings. If you just glaze over the issue, ignore it completely, or offer up an empty apology to your team or guild, you’ve severely injured your reputation, your credibility, and the respect that those people have for you.

There’s a common notion that leadership is a position of servitude. Perhaps it isn’t correct in its every facet, but it certainly is true that we are, to some degree, beholden to those that we lead. We have a responsibility for them, which we have taken on of our own free (and sometimes I think, insane) will. After all, those who lead but have no followers have often been referred to by such colorful terms as, “crazy,” “eccentric,” and things that Matticus probably wouldn’t like me to put in his blog. So let’s just say that without people to lead, you aren’t a leader at all. When you damage their respect for
you, when you hurt your credibility, when you tarnish your reputation, you give those people a reason to leave. The more reasons you give them – and believe me, these reasons compound faster than you would think – the harder it will be to get others to join and stay in their place. So if you do have problems with saying things like, “I’m sorry, I made a mistake there and I will do my best not to let it happen again,” you should probably work on that or consider a future in playing games like Solitaire.

Over-stating the Obvious

Am I? I wish I was. Oh, by Ghostcrawler’s chitinous shell, I wish that I was. I sometimes find it hard to believe the number of times I’ve found myself in situations where the leadership’s reply never came at all, or if it did it was completely empty (and that’s much, much worse than not saying anything at all) or something about how their mistake wasn’t a mistake at all, because they’re the leadership and what they say goes. It happens. Perhaps you’ve been in a situation like that, from either the side where the leaders were saying it to you, or being part of the leader group that was saying it. If you have ever been subjected to those things, I’m guessing they didn’t endear you to those who were supposed to be leading you. World of Warcraft is a game and it’s something we play to have fun and unwind. That doesn’t seem to add up with the part where you have this whole crazy responsibility thing to worry about, but it’s true regardless. So when you find yourself at one of those points in your life as a leader when you’ve just boned it in front of a group, my advice is to take a moment to consider what you would expect of one of the other people in that situation. Would you want an explanation? Would you want an apology? Would you want to make them cry by bawling them out loudly and publicly and then yell at them more for crying like the More DoTs!!! guy? Well, for all of those but the last option, I suggest you do the same yourself. Apologize. Explain the mistake. But stand up and admit you were wrong. For that last one? Anger management. Seriously.

When you lead a raid or you lead a guild, the people who run with you or who are members of your guild are putting a trust in you to be an example of what you expect in them. You are in a position that allows you to directly influence the experience they have in this game, for better or for worse. That’s a huge responsibility and it should be taken seriously. If you can’t admit when you’re wrong, you aren’t just making things bad for yourself, you’re making things bad for them, too. Remember, it all starts with you and it all ends with you. And let’s face it, when you do have to take the heat, it kinda sucks, but when you know that you’ve played an important part in making other people’s time in World of Warcraft better, more fun, more exciting, and more entertaining? That’s a pretty great feeling. That’s the feeling that makes it all worthwhile.

Dual Unto Others

In a perfect world, we would all be fortunate enough to run with only our guildmates in Heroics and find that perfect unison of one tank, three DPS and one healer that could create that magic and that would ensure those hours of farming gear and Justice Points are nothing short of a blissful experience.

In reality, some have an easier go of it than others. Depending on who is online and who is already spoken for, you may find yourself being one of those stragglers who is forced to throw your lot in with the Dungeon Finder to get what you need. As DPS, the queue times can be unbearable. Not to mention the fact that PuG Heroics already have such a small chance of success that just downing the first boss can be seen as a huge victory.

Some enterprising DPS have decided to use their dual specs to become something that would allow them a much easier time of finding random groups to farm Heroics with – those of tanks and healers. Unfortunately, if not done correctly, this can create an even more painful experience for all involved. So, without further ado, here are my tips on how to use your dual spec to the fullest while trying to do Heroics.

Lesson #1:  Do Your Homework

If you’re planning on playing the part of a tank, healer or even DPS, when that’s not your natural role, you need to at least make sure that you can at least perform said role at an adequate level for the content that you are about to do. You won’t get very far if you can’t generate or hold aggro, if you can’t keep 4 other people and yourself alive or if you are not putting out the DPS to kill things fast enough.

Take a look at what others of your desired class/spec are doing, in terms of talents and rotations. Understand the mechanics and what the abilities associated with that spec are used for. I would put in just as much time learning your dual spec as you would put into your main spec, for something like this. If you’re not going to do it well enough to help your group succeed, then you’re basically doing all of this for nothing and that’s not good!

Lesson #2:  Look The Part

Once you have gotten into the right mindset to really understand the role that you’re trying to become, you then need to make sure that you are just as convincing on the outside as you are on the inside.

If you’re planning on becoming a temporary tank, make sure you have pieces that are fitting for a tank and that you have a generous amount of health and other attributes (like dodge and parry) to be able to take some hits.

If you’re aiming to become a healer, make sure you have pieces that a healer would wear. Anything with Spirit on it is going to be assumed as something that a healer would want, so make sure you have plenty of that on you. Make sure you’re not wearing any trinkets or using any meta gems that would be terribly obvious as DPS caster only.

If you’re in the rare bind of being a tank or healer attempting to DPS, possibly due to too many others like yourself in the guild needing upgrades and not enough runs to support them, make sure you are hit capped or as close to it as possible. If you play a class with CC capabilities, get comfortable using those abilities and become familiar with the symbol assigned to you for marking purposes. Watch your aggro and focus fire the correct mobs down, when it’s time to do that.

Lastly, make sure your gems and enchants go with the role that you are trying to perform, too.

Lesson #3:  Stick to the Script

It can be mighty tempting to want to fall back into your normal mindset in a group. You see that death knight made some strange talent choices or that the feral druid is letting his bleeds fall off too soon. You have experience. You know these things!

Except you’re there to tank. A little advice or a friendly suggestion is fine. Getting into blow by blow explanations and possibly even arguing with them over how things are done is purely bad form.

This rule seems exceptionally true for healers that place themselves into a DPS role. It can be tempting when you see life bars going down to stop what you’re doing and throw heals in rapid succession to save the day. That’s not why you’re there, though. Granted, if the run is on the unmistakable path to a wipe and you feel that you can possibly help save the day, by all means. I would expect any DPS to do the same thing. That should be a rare occurance and not a habit.  However, if you can cleanse something (such as a curse, poison or disease) that your healer cannot cleanse, then by all means, cleanse away!

Things not dying fast enough means the fights go on longer than they need to, which taxes the healing and can cause other problems. In short, do what you came to do, unless the situation absolutely calls for it.

Lesson #4:  Come Clean

There are some professions where you’re not immediately panicked by seeing someone wearing a trainee tag. The cashier at the grocery store. The busboy at a restaurant. That kind of thing.

Then there are those where you really don’t want to know that this is somebody’s first time doing a particular task. The person drawing your blood at the doctor’s office. The pilot flying the airplane you are on. The minute you discover they may not have that much experience is exactly when you start to doubt you’re in good hands.

With that in mind, feel free to state that this may not be your primary spec, but that you do feel confident enough to play it and don’t be afraid to ask for pointers.  This will go over a lot better than people assuming that you are a main spec tank, healer or DPS when you clearly are not.

Lesson #5:  Don’t Quit Your Day Job

At the end of the day, you’re doing this because you have to. You may enjoy what you’re doing, out of necessity or because it started to grow on you. But, remember why you’re really there. You’re there to get a shot at some gear that nobody else can use or to farm the Justice Points you need to buy better gear, so you can be ready to raid that much faster.

Do not get so attached to your dual spec that you start insisting on doing it in your actual raids. Do not think that because you made the most of your dual spec to get through a difficult time that you automatically know more about that class/spec than those that have been doing it since a previous expansion.

In closing, the journey towards becoming the best you can be so that you’re ready to raid should be an enjoyable one. You should be looking forward to watching your stats grow and your abilities hit harder or heal for more and it shouldn’t be something that you dread doing.

Slipping into a role that you don’t normally perform is not for everyone. Some people would rather deal with longer queue times than put themselves in a situation they’re not entirely comfortable with. Listen to your gut. If you know deep down that you don’t feel confident in the idea of tanking or healing (or even DPSing) or you know you don’t have the desire to put in the work to really give it your best shot, don’t do it.

Stick to what you know and what you enjoy. If you can still do that, while ensuring you are on the right path to being the best you can be, then you’re doing the right thing and don’t let anyone tell you otherwise.

Thanks for reading and happy hunting!

Preparing for Absences

Things get a little frantic on my end during events where I’m cut off from both my guild and my blog. Everything needs to be planned out to make sure there’s enough stuff to do.

Tomorrow, I’ll be driving down to Laguna Seca in California for work and to check out these motorcycle races.

Remind me to bring ear protectors as we’ll be next to the track. I’m also going to need stuff to do on the way down. Anyone have any suggestions? I’m bringing a few books and I’ll have my Macbook with me. I’m not going to get much in the way of internet. I suppose I could collect some Sudoku or crossword puzzles from newspapers.

From the guild side of things

Knowing when you’re leaving and how long you’ll be gone for is a big plus. It’s good to take stock of the roster during the 6-8 weeks before leaving to see what sort of gaps need to be filled. Knowing that my guild will be down a healer, it’s smart to have an idea of who can step in to fill that position temporarily. I recruited a couple of extra players (who can play multiple roles adequately) so that the raids will continue unaffected.

For my raiding guild, the bottom line for me has always been that the raid must go on.

The next thing to do is to delegate any extra responsibilities you have to other people who both can do it and want to do it.

I usually direct the healers. Someone will need to liaise between the healers and the officers. I picked one of my Priests to do that as he’s done the job before.

Lastly, you also need someone that can cover your position and roles in raids. When the opportunity presents itself, I’ll try to rotate and shuffle healers around. I might put a Resto Druid on Infest healing or a Shaman on tank healing. I’ve placed my number 2 Disc Priest on Infests while I went Holy and raid healed. The goal of the exercise is to give everyone one or two shots doing something that they otherwise normally wouldn’t be doing so that in the event they have to, they won’t be confused.

Always build redundancies.

I think the greatest fear of every guild leader when they need to step away for a while is that they return to a smoking ruin with a pillaged bank and the guild in complete disarray with half the roster size.

And for crying out loud, designate a de facto number 2. Make sure you have witnesses. Tell them something like “This guy’s in charge while I’m gone. Treat the words coming out of his mouth as if they were mine. He’s got my full support and I trust him to do the right things for the group.”

Guildmasters, what’s on your to do list when you know you’ll be gone from the guild for a while?

From the blog side of things

I’ve pre-written a bunch of stuff. I think I’ve written more in the past few days then I’ve had in the past month or so. With more beta information released, there’s been more ideas and stuff to discuss.

I also updated our About page (finally) to include the new guys to the team as well as add some interesting facts and tidbits about ourselves. You might actually find it interesting! 

If you’re interested in being a part of the team (whether permanently or just want to contribute a guest post), check out my guidelines, and then contact me. I love guest posts. And I’d certainly love to feature some over the next week and a half.

The Hybrid Pedigree

This is a guest post by Mimetir, an oversized owl of a raid leader on The Venture Co (EU). You can find her twitter feed at http://twitter.com/juddr.

I understood little about the game back when I was a young whippersnapper of a hammer-wielding paladin but I did know that those rather unfriendly zombies were hitting my party real hard now and I’d better cast that flashy light spell because no-one else did anything similar. Nowadays my boomkin suspects her claws are actually roots given the amount of times she’s dropped out of form to heal at a critical point. On the rare occasions my guild’s feral gets to DPS, he often finds himself bearing up and growling things off of the clothies. Even so, I regularly hear players bemoan that the hybrid classes are forgetting their utility and simply focusing on their single, chosen role. These comments usually come after an unsuccessful event or fight; a little help in healing from the paladin might have given the edge, or if the cat had just engaged bear’s-behind mode to help the overwhelmed tank out for a few seconds… A hybrid forgetting their flexibility just like a warlock forgetting to soulstone a healer. It’s something so integral to their class that they should do it automatically.

Hybrid classes allow a player to perform any and all of the three roles a group may require. Need a tank, DPS or healer? I can do all of those, says your paladin, druid or shaman. Admittedly the shaman can only tank under certain circumstances such as pre-60 instances, but this flexibility is something which makes these classes very popular choices for groups and also for players. Data shows that many players choose the paladin class, second only to the death knight – no surprise given the surge of DK mains when WotLK hit.

ConfusedKin

Still, some players are not able or willing to play a class to its full hybrid potential. I think there are three types of hybrid players:

  • Those who are able to play different roles or specs for a sustained length of time – these are more common since the availability of dual spec
  • Those who are able to respond to a situation by switching into another playstyle and back out at the drop of a hat
  • Those who cannot or refuse to do either of these things and focus on one task.

I’ve said that a hybrid should know their class’ utility backwards – but should they? If hybrid players are a minority now this suggests that they are a dying breed. WoW is a lot easier to play than its previous incarnations, quibble as you like over the finer points. Perhaps gameplay no longer requires sharp hybrids with an eye always on utilizing their out-of-spec abilities. Mayhap the game has made facerolling, overpowered roles the hero of the day and has sidelined hybrid utility as a luxury addition to a raid. That would certainly explain why there seem to be less active hybrid players out there: Look, we are indeed all just DPS. Do you, as a raid leader or officer, notice more if your hybrid classes or your top DPS dies early on?

Raid setup is a lot more flexible nowadays and most encounters can be downed by any combination of characters. I have heard that level 60 raid setup required a lot more thought and arguably a different approach from the player to what they could contribute with their class. I often wonder whether a willingness to change roles at the drop of a hat is a long-term satisfying playstyle for hybrid classes. The cons spring to mind immediately. Two healers just went down; you the boomkin needs to heal, while the feral waits for an opportune moment to combat resurrect the tree. There goes your rotation. There goes your proc and DPS concentration. There goes the raid’s moonkin aura; the new order of the day is the stress of switching mental gears and trying to find your healing spells in order to keep the raid up. Your place on the DPS meter – sixth of ten. Yet again. Nevermind.

That shouldn’t matter of course – you have just saved the raid from a potential wipe: congrats, have a pat on the feathery back. Now get back to eclipsing.

Having a pivotal role in averting a wipe can be hugely satisfying. I would bet, though, that many hybrids find it wearisome to keep doing so. Speccing into a particular role means that you enjoy doing that and intend to do your best at it. A player constantly carrying the hybrid "millstone" may find that they don’t meet their own spec specific targets or feel that they are achieving their best. It can also be argued that WoW is a more competitive place than it used to be and many players no longer look deeper at performance than your DPS done during a fight, no mind that you spent half of it healing. That, too, can lead to friction in a group and for some players a disinclination to perform hybrid tasks or play that character at all – these are things which should be watched by both the player themselves and a prudent raid leader.

That said I believe that successful hybrids are still prized raid members. if you can perform whatever is needed without a moment’s notice then you may get a reputation as reliable and a quick thinker – attributes likely to get you a spot in the raid as much as the top DPSer of your guild. And wearisome though the millstone may be, it’s there as a reminder that you’re playing one of the most situationally flexible classes in WoW and that there are always new tricks to learn for a jack of all trades. What do you think? Do hybrid players play their classes as well as they could? Do you as a hybrid enjoy being pulled from pillar to post? Do your hybrid raiders matter more as flexible players or solid DPSers?