PTR: Fond Friend or Venomous Vixen??

wizardmario

The PTR.  Public.  Test.  Realm.  It’s been our best friend and our worst enemy.  People will flock to it, and then people will cry outrage or joy at its contents.  Some avoid it like the plague, while others spend more time in its embrace than in the game itself.

I have a huge innate sense of curiosity.  I love learning things.  When it comes to this game, I try to learn everything there is to know (without delving into theory-crafting and copious amounts of number-crunching).  There are different healing styles, different add-on preferences, different philosophies on gameplay.  I’ve learned to love the variety of them all.

However, the idea of the PTR has me torn between love and hate.  I don’t harbour a global hatred for it, but I have my reservations about it.  It is both a blessing and a curse.  And I’ll tell you why.

Friend

Patch Notes have become a huge cornerstone of the WoW community.  We read them every chance we get.  We get Twitter updates about them; entire blog posts are dedicated to them.  They help us get accustomed to our class.  If we need to change our playstyle, we get a heads up.  If our class is getting nerfed to oblivion, we know to spend more time on an alt.

We can see what gear we have to look forward to.  We drool over gear models, agonizing over the ever-changing nature of new tier set bonuses.  Our dreams are peppered with new craftable items, new patterns, new glyphs, new gems/enchants.  It’s like waiting for (insert related holiday with presents)!

In this, I’m a huge fan.  I love having to save up money/gems/mats for new enchants, or re-speccing to take advantage of a new spell bonus or counteracting a nerf.

Foe

I’m averted to the large exploitation of the upcoming raids on the PTR.  I don’t “hate” it, because I understand its purpose.

I get a huge adrenaline high from facing a new boss on my server with my guild, without really knowing what to expect.  I have to think on my feet.  The raid has to be ready to adjust and listen to the raid leader for directions.

Remember the climactic scene of the movie “The Wizard”?  The kid and his nemesis are the in the final battle, about to play a game that no one has ever seen before.  The curtain is lifted….SUPER MARIO 3!!  I was a kid when that movie came out, and I just about crapped my pants.  Neither the kid nor his nemesis had any experience with this game.  Both were going in totally blind.  No tricks, no strategies, just shutup and play.

It’s that mentality that I crave for the community when it comes to releasing a new raid.  The new content is released and has been tested by a representative sample of the community under a confidentiality clause.  My team goes in on patch day, bags filled with flask/food, ready to conquer.  Our gold stash resembles Scrooge McDuck’s money pit in “Duck Tales”.  Let’s learn this boss our way.  We can be as hardcore as we want to be.

The Toss-up

In spite of all my rantings, I understand that living on the cutting edge of raiding needs every advantage.  World and Server Firsts are a big deal to a lot of guilds.  They need that edge–the ability to practice something, even if it’s not in it’s final form.  Guilds can strategize what needs to happen before the boss actually hits the live servers.

My proposal, though, is to assign a smattering of raiders the ability to do a closed testing of these bosses.  Start the difficulty of the bosses high and slowly bring it down as needed, but not so much to make the boss one or two-shottable.  Keep in mind it isn’t too interesting for us to go in and down bosses in our current gear.

My random thought of the day: Would we complain as much about the ease of boss killings if we didn’t have a head start?  A marathon is a piece of cake if you only have to run a small portion of it on the actual day, right?

What do you think?  Would you rather train in the PTR, or save the workout for after a new raid goes live?  How do you feel about the ability to test and learn a boss ahead of time?

ThespiusSig

Two Applicant Paths Diverged in an Azerothian Wood

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Once you decide you’ve reached the raid-ready threshold, it’s time to find a place to do that.  Aside from the risky and unpredictable nature of PUGs, the most plausable option is a raiding guild.  Whether casual, progression, or hardcore elite, you’re bound to encounter some form of an application process.

The process always varies from guild to guild.  Each one is slightly different, but I’ve always seen three common practices:

  1. (Trade Chat) “Lvl 80 LF Raiding Guild” -> “So-and-so has invited you to join the guild: Such-and-such”
  2. An application of varying length, seemingly focused on gear, skill, and experience.
  3. The Applicant Period -> Includes a formal application, and a “waiting period” or “trial period”.

The first of the three is relatively self-explanatory, and is usually frowned upon.  I don’t take raiders seriously that look for guilds that way, and I don’t instill a lot of confidence in raiding guilds that subscribe to that method.  This is all just from personal experience.

Just like I’d apply for a job to pay my bills, I’m applying to a guild to fulfill my raiding passion.  I want to know that the guild I’m vying to be a part of isn’t accepting just any ol’ package of pixels.  I’d be really worried about credibility if the guild just said “Yes!” without screening me or requiring any sort of “test drive.”

My personal preference is the 3rd option.  Every guild leader has their own preference, and that’s absolutely encouraged.  Each guild is obviously different.  My choice is based on permanence and personality.

I’m hugely averted to what are known as “guild hoppers”.  I’ve never been one, and I get a pit in my stomach anytime I come across someone that might be one.  I look at my guild as a family–people who work together to achieve a common goal because they enjoy that camaraderie and team work.  I invest in you, you invest in me.  Someone that sees guilds as stepping stones to higher echelons don’t interest me.  I feel it’s selfish and takes away from the “community” that I’m so fond of.

Secondly, if we are going to be spending large amounts of time together, I have to get along with you.  We have to be able to crack jokes, share stories, and simply enjoy each other’s company.  I’m not too keen on running with someone that is demeaning to other players or constantly fluffs their own ego at the expense of others.  Admittedly, if I don’t wanna hang out with you, I’m probably not going to jump up and down at the chance to raid with you.

As you know, I’m one of the Discipline Priests on Lodur’s healing team in Unpossible.  Their application process is a rather complex one, but its payoff is knowing they’re a great fit for me, and I’m a good fit for them.  It was because of their application process that I got excited, because it’s near identical to my casual guild, Team Sport.

To summarize, an interested Applicant must acquire a Sponsor.  This is done through gaming and socializing via a chat channel made specifically for the guild.  It is the Sponsor’s job to get the Applicant invited to off-night raids and bring them along on heroics or other guild activities.  This is designed to get the guild acquainted with the Applicant.

The Sponsor then solicits enough votes from the guild (along with the Applicant’s Class Lead) to invite the Applicant into the guild on a trial basis.  This begins a month period where the the guild and the Applicant get to know each other.  The Applicant can be invited into raids and has access to loot drops.  At the end of the month, the guild votes again whether the Applicant becomes a full member or not.

At any point, I can withdraw.  If I don’t feel like this guild is what I want, then I can move on.

What an application process like this does is allows me to know what I’m getting myself into before I’m fully in the mix.  It lets them sniff me out and make sure that I’m not a “guild hopper” or someone there to grab gear and run.  Like I said, I’m into the family-style guilds.  This, I feel, promotes that.

What about you?  What kind of guild process you feel best fits your style?  Are there certain styles that attract or deter you from joining a guild?

ThespiusSig

3 Proper Steps to Switching Mains

Throughout my tenure as GM, I’ve had to address a variety of challenging situations. One of the questions that GMs will undoubtedly face in their reign is the topic of switching mains.

Allow me to provide a scenario.

BarryManaLow is an Arcane Mage. He’s one of the main staples in the DPS lineup. Barry routinely comes in consistently as top 5. For his efforts, the council of Elrandom rewards him with the items necessary to contribute.

And then it happens.

Tragedy strikes.

Barry needs to take a 3 week leave of absence. Let’s say he’s got some real life issues and it’s the time of year where school exams are going to strike and he needs to focus and get it out of the way. He’s also getting slightly bored with the game and wants to recharge a little.

The boss signs off on it and brings a call up from the lower ranks to substitute in for good ol’ Barry. MissilesMcGee does an admirable job. He’s not quite top 5, but he’s coming in at a respectable top 10 placement.

Fast forward 3 weeks and Barry returns from leave. He discloses that he wants to switch mains. He’s not satisfied or happy playing on his mage. Barry has an alt Death Knight that he’d like to raid with instead.

Now it’s perfectly normal for any GM to be annoyed at this point. After all, you’ve spent time gearing the player up only to find that gear is going to go to waste and isn’t going to be contributing anymore.

So before you flip out and completely lose your cool, stop for a moment and breathe.

Step 1: Determine if there is a need

Is there a current need in the guild that needs to be fulfilled? Are you missing a tank or a melee DPS? Maybe you’re low on a healers. At this time, Conquest was lacking a solid third tank. We knew we would need one heading into the recent patch and we were doing what we could to find potential players to come in. Not many players responded because they didn’t meet our tanking requirements or just couldn’t fit our raiding schedule.

Barry provided an alternative as a Death Knight tank. He already knew the fights and our procedures. That solved that question. Chemistry wouldn’t be an issue since he knew how the guild operated. We wouldn’t have to worry about his in game smarts. This would bring up two more concerns.

Step 2: Can she hold her own?

Does the player demonstrate that they know what the heck they’re doing? If I were to switch from healing to tanking, I’d fail pretty hard at it because I wouldn’t know what the heck to do. When dealing with main switches, find out if the player has done the job before. An agreement was made where Barry had to work his way through a few lower level raids to prove his ability to tank.

You can think of it as a modified trial run. After all, Barry was re-applying to the guild with a new character after all.

Step 3: Is their gear on par with the content we’re doing?

Bite back the urge to say gear doesn’t matter.

Because when you’re a tank, it does. A Naxx level tank is going to have a tough time working on Trial of the Grand Crusader. I stipulated to Barry that if he wanted to get into our raids, he’d have to work on gear himself which meant pugging what raids he could and crafting any other pieces necessary. Emblems of Conquest allowed him to purchase items he didn’t win from pickup groups. The condition was that Barry had to bring his own character up to an acceptable raiding standard before we’d insert him into our primary lineup.

And he did. He got into as many heroics as he could to farm badges. He transferred money to purchase mats to craft tanking items and augments.

After about 3 weeks of solid gear acquisition, Barry was ready to rock. We gradually threw him in our 10 mans and kept a close eye on him before bumping him up to the 25s. He’s just about ready to tackle Trial of the Grand Crusader.

Final thoughts

There’s nothing inherently wrong with main switching. Players do get bored from time to time or maybe they undergo the grass-is-greener complex. View this as an opportunity for them contribute in a different capacity. To raiders, there’s nothing wrong with switching mains as long as long as you keep these 3 things in mind:

  • See if the guild has a need: If they don’t, you’re going to have to leave and go elsewhere. If the guild has 9 healers to select from, it’s not likely you’re going to see any action as a healer. There’s simply too many. You’re better off playing a role that a guild is lacking. The leadership will be much more receptive.
  • Prove your skills: Show that you know how to play the class and role. Prove that you’ve done your research. Take the time to be familiar with how your role might be different in certain fights. DPSing Freya is certainly different than tanking Freya.
  • Get your own gear: Different guilds handle this differently. But under my watch, if you’re going to switch mains, you better be willing to get your own gear. The guild might contribute a few BoEs or enchants for a discounted price or something, but it’s up to the individual to put in the effort. Show your willingness and passion for the class. It also proves you know what you’re doing. What kind of message does it send if Barry the Death Knight did nothing but pick up gear with shield block on it?

Officers: Who Watches the Watchmen?

watchmen

“Quis custodiet ipsos custodes?”

I realize not many readers understand Latin. It basically translates to “Who guards the guards themselves?”.

During one of my earlier years in university, we studied up a bit on Plato’s The Republic (ethics and government stuff). Who protects the people against the protectors? Plato responds by saying they have to guard themselves against themselves. Ideally your officers are going to be just individuals who won’t become greedy or evil.

Your officers

In a majority of cases, your officers are simply normal people who have invested their time (and perhaps money) to handle guild tech or infrastructure. They’re busy tackling things that no one wants to deal with like personnel, scheduling, and what raid operations to carry out. Policy has to be continually updated. Loot has to be awarded and DKP systems have to be managed.

To be frank, the officers are the overseers of the guild and possess the power along with the responsibility.

The level headed ones have no desire to go all political. They’re leaders of a loose organization of gamers, not the mafia. There’s no backroom deals going on. With luck, there is no maneuvering or behind-the-scenes backstabbing.

Red alert!

Now something has happened. Maybe one of your leaders committed some kind of grievous offense. You, Joe raider, happen to take exception. You don’t agree with whatever they did. Maybe they completely screwed over a pug in loot. Or they might have completely dished it out to a raider one day who was undeserving. The reasons could number beyond infinity.

In any case, whatever the reason, you’re upset enough to the point where you want to do something about it.

Your options

Now here’s a list of things you can do and what might possibly happen if you go down these roads.

  • Do nothing. It’s the easiest choice. Keep it to yourself. Don’t say anything. You don’t want to rock the boat. This is something I’ve observed most players doing because they perceive there is too much at risk by doing anything else.
  • Speak to your GM. Have a chat with the boss and see what she says. Perhaps they don’t realize it’s an issue and maybe they can talk to the officer and try to resolve what happened.
  • Speak to the officer in question. Directly confront the officer in question and let them know what they did wasn’t cool. I don’t advise doing this publically. Do it privately in whispers. When I was just a grunt, I preferred taking the direct route and telling officers personally that I thought they did something wrong. It has a stronger effect then you might think.
  • Change your reaction. This option isn’t quite the same as the first. This involves a complete philosophy change on your end. Is their offense that serious? Does it really matter that much? What if you changed your reaction to the point where you could tolerate it and ignore it? The guild my alt is in has a raid leader who randomly calls people morons. I get called it myself once in a while because I can be a touch slow getting out of fires periodically. I don’t take it personally because I simply don’t care enough (It’s my alt’s guild for one).
  • Leave the guild. It’s fairly self explanatory. Be prepared to leave the guild. If you cannot accept what the guild is doing or if speaking to the GM and the officer prove to be futile, then the last option you have is to change your environment entirely. Not every guild is suited for every personality.

Pass the Parcel: When Raiders Won’t Roll

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This is a guest post by Mimetir, an oversized owl of a raid leader on The Venture Co (EU). You can find her twitter feed.

Loot.

Shiny items of [insert rainbow colour here] pot of gold goodness.

Many players actively strive to better their equipment and make that their main goal in the game. Better, stronger, faster, more purple pixels than before, able and willing to go forth and vanquish something corrupt for the good of Azeroth. Go on, admit it – we all want loot: if we didn’t, our characters would still be pattering around in recruit’s regalia and would be prone to splattering over the scenery as soon as they looked at an end game raid. Better gear is a must not only for those players who actively raid but also for the other people they raid with in order to aid smooth group progression. But what about the people who just… don’t go for loot?

Say a guild decides that they are ready for Trial of the Grand Crusader and choose to invite one of their regular and generally competent raid healers.

Call him Homer.

The catch is that Homer’s in Naxx25 kit and the Trial is, well, at Grand Crusader level. Homer struggles and there are a fair few deaths and extra strains being put on other raid members to keep the group alive. There is limited success and the road to progression is rocky; the guild is increasingly beset by much wailing and gnashing of hooves. These are effects which would quickly avalanche into morale killers and unnecessary wipes – and, the longer they continue, similar cracks may start appearing in the guild.

You might think that Homer would have better gear considering he is a good healer and turns up for raids regularly. Is he contending against 9 other clothies for his loot? I’d hope not unless their lock is an astonishingly good kiter. Has he been on runs plagued with plate drops? Not at all, he’s seen useable loot every week for the past six and counting. He just never rolls on loot. He’s been known to pass gear with twice as much spell power than his own in favour of the druid tank’s off off spec.

Twice.

Players like Homer are not as rare as you might think: I have seen many different players pass on loot which seems a boon giftwrapped for them from the loot gods.

What goes through a player like Homer’s mind? Perhaps one of the following:

I don’t need it as much as X does, give it to him. This reason is quite acceptable if it’s not a regular occurance. The player may just be a nice person – it’s sweet for players to occasionally pass loot for other team members and can bond the group together. But if a player regularly passes in favour of giving loot to others it may cause frustration and have other, deeper reasons behind it…

I have equal stats to [equivalent class] so I must be just as good without new loot. This reason can be somewhat deceptive and is the by product of a lack in knowledge of game mechanics and an over or underactive confidence. The player may truly believe what he’s saying, in which case nodding and smiling at him is probably the best initial reaction. On the other hand it may mean that the player doesn’t believe this at all and is trying to mask the fact that he’s hopelessly confused.

I use custom / old stat weightings and that item doesn’t fit. Not many items seem to. Stats are understood in different ways by different people – some people have trouble getting their head around them at all. Some players get a grip on stats and then hold on to that understanding for all time, even though stats change over time. These approaches are fine and can be addressed gently, starting with the basics – not everyone needs or wants to know the mathematics in depth.

I don’t understand loot and you’re waiting for a decision from me so give it to someone else already. Some players have never got a grip on loot at all. They may think that there is a complex maze of mathematics and stats behind understanding loot and be terrified of entering it. Alternatively they may not want to ask for help in case people think they are stupid. Whatever the case, these players may get easily irritated when attention is drawn to them during loot rolls.

I don’t have any interest in progressing this character but I’m relied upon to be here with this character. If this is the case the player will show no interest in anything to do with the run – gear progression, instance progression, tactic progression. They may become bitter and, gradually, an unreliable raider in more than the loot sense. They may also spoil for fights; in this situation regularly passing on loot would just be an indication that this player needs a break.

There are probably many other reasons but those are the main ones I’ve heard players use. All of these responses can lead to an uncomfortable atmosphere in the passing player’s group – just look at the effects Homer has on his guild’s progression run. Progression requires every member of the group to be of an equal standard in their role in order that the group knows they can trust and rely on one another. Homer’s loot behavior may inspire bitterness and futility in his healer teammates, for example; the longer it goes on the more uncertain they are whether they will have to keep an eye on picking up Homer’s role.

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A player who is in this situation regarding loot is also likely to be feeling uncomfortable himself. Whatever his reason for passing on loot regularly, Homer is likely to be aware that it is creating tension. He may also feel cornered and not know how or whom to talk to about it: he has, to his mind, a good reason for passing on loot but his group members’ teeth are wearing into dust and their hooves getting chipped. He may realize that on some level he is letting the group down. This may lead to a drop in his performance and skill level, and potentially to a voluntary or forced drop from the raid team.

A player’s reason for constantly passing, whatever it may be, is their reason – not an excuse. It should not be ridiculed or dismissed out of hand by anyone in the group, including themselves. Neither should a blind eye be turned to this behavior if it is causing tension in the group. I think it should be brought into the open and discussed in a supportive manner, either as a team if everyone is comfortable to do so, or one to one between the player and either an officer or someone who is close to the player, who is comfortable being a mediator. Most of the reasons listed above are easily addressed – the second, third and fourth could all be eased through a variety of methods. The player might be directed to theorycrafting sites such as Elitist Jerks to read around their class in order to nourish or update their understanding of it. They might be encouraged to start playing with sites such as Lootrank, Warcrafter or download Rawr. Class group discussions and workshops could be run within the guild. Hell, a few patient players in the guild might take it upon themselves to run a few more relaxed instances with Homer to have him learn more about his class or become more used to loot rolling in a less stressful environment.

The fourth and fifth reasons listed above are the most worrying ones for a guild. Those are the ones which most quickly lead to a player feeling like they are being forced to do something they don’t want to, and becoming alienated from the guild. The player knows he is relied upon and this fact becomes a burden. He becomes more stressed and disinterested with varying reactions depending on his personality: the progression path gets rockier for everyone on it.

In my opinion it is crucial to watch out for raiders repeatedly passing on loot. I’d say that from a raid leader’s perspective it’s important to open those lines of dialogue with a Homer-like player and get an idea of his mindset and what should, if anything, be done about it: Obviously as a raid leader you don’t want to be stuck with a player whose loot behaviour holds the rest of the group back and causes cracks to appear.

Of course, depending on your agreed loot set up, as a raid leader you could simply give loot you consider beneficial to the player even if he passes on it, but that may cause its own problems. Will the player feel even more cornered and forced to do something they don’t want to? Probably. Will they and other group members loose or gain respect for you and the loot system and will it cause more cracks or cement over old ones? Probably the former. Do you, in fact, know better than the player himself?

So if you know someone who regularly passes on loot – or are someone in that situation – get talking about it. There’s no shame in not understanding something and the mechanics of WoW are too vast and perhaps fluid to be nailed down in one in one brain at any one time. Whether you’re Homer or Homer’s group member you may just learn something about another class or person and become a closer, better, faster – more purple – group for it.

I’d be interested to hear what you think, too – be you the uncomfortable Homer, the gnashing group member, the exasperated raid leader/officer – or you’ve seen it before, from afar, and pondered on the subject. Do you think loot passing is something which happens often? Something which is a taboo subject, especially in raiding guilds? Something which shouldn’t happen if the guild or group is set up correctly? How do you think this kind of loot behaviour should be addressed – with sidelining or discussion and support?