Case Study: How Conquest’s Healers Were Recruited

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On Saturday, I wrote a brief highlight on how not to recruit healers. The actual post was written by Ess. Reader Spinks posted a comment wondering how I recruited my healers.

In truth, recruiting healers involved higher standards and scrutiny. This was only because I’m way more critical with healing. It’s difficult to explain. Maybe it’s because I know what I want in a healer.

I’ll start with the longest serving healers and work my way up.

Sthirteen

I’ve served with S13 in my last guild. He was there when we worked on Illidan and onto Kil’Jaden. Even though he’s only played for a little over a year, he’s come a long way from the Druid who played all the way up to level 10 without realizing he could equip gear. His signing was a no brainer. I’ve known him for many years and Resto Druids aren’t exactly a common commodity on my server.

Sydera

Syd was a transfer. She was one of the founding mothers of Conquest. If she hadn’t come to me, Conquest might have still been just a dream. Her case is a unique one. She was on a different server. There was no way I could gauge her play without directly observing. A lot of it was based on inference. It certainly helped that she turned out to be a great Druid blogger. Reading her posts showed me that she knew what she was doing even though I had no way of seeing it for myself. Her previous guild managed to kill Illidan prepatch which added extra credibility.

Kaldora

I didn’t know Kaldora that well. I’ve played with him several times in other raids. One day he decided to leave his previous guild and sign with Conquest for a more focused raiding experience. I knew from the times I’ve played with him before that he knew what he was doing. He took advice and critique really well. Quick learners is a big must for my healers.

Epiks

I don’t know what it is about Resto Shamans. But they’re always hyped up on something. Epiks actually came to me in trade chat. I didn’t know about him before so I had very little to go on. Like Kaldora, he wanted a change of scenery. I had nothing to go by other than his present gear and the reputation of his old guild. I knew how progressed his old guild was and I could tell by some of the 70 gear he still had Epiks was a part of the team that helped his old guild get to where they were before Wrath. That was a testament to his perseverance and his abilities. Even though those were all good marks, I still didn’t know enough about him as a player. A Naxxramas and Obsidian Sanctum run later, his position was virtually cemented in the ranks.

Krinan

I took a chance on her and she took a chance on my guild. Krinan’s journey into the guild revolved around Twitter (and she has a post up on that very subject). Her pickup was a great risk moreso for her then myself. She was willing to take a chance on an unproven guild with an unproven GM. In most cases, that would have been a recipe for disaster. I’m proud to say she’s still in after 4 months. I think what did it for me was her willingness to give this organization a chance and her ability to learn quickly.

Notice that gear didn’t play a significant factor in the signings of these players. In Epiks’ case, his 70 epics from BT and the like demonstrated to me that he could hold his own. But not a single one of these players entered the guild and leveled to 80 with more then a handful of blues and greens.

These are players I know and count on to hold down the fort and they’ve done an admirable job of doing it.

photo © David Martín :: Suki_ :: for openphoto.net CC:Attribution-ShareAlike

Recruiting Healers is Like Picking Up Women (and a WoW Blogger’s challenge)

I don’t get as much time to check out my feedreader as much as I like. But every once in a while, when I have time, I’ll pop open Google Reader. Sometimes I’ll see a post title that catches my eye which makes me zero in on it.

Ess wrote an eyebrow raising post about how not to recruit healers.

Here’s one of the points Ess offers:

2. Whisper them every time they log in.

So, this person that has been whispering me the second that I log in has been doing this for the past several days. Really… is it necessary to whisper me every single day? I have gotten the picture — I know they want me to join their guild. I’m always polite about the recruiting part, and tell them I appreciate it, but remind them that I plan to stay with my guild. (Are they hoping to wear me down?)

Also, they’re usually asking me to heal something at that moment for them. Because they ask me every day, I find myself much less inclined to run with them. I don’t want to do anything to encourage this behavior. If you were hoping to build a relationship with someone, would you really call them every single night and ask them to do something? Hopefully not. It sends bad signals, suggesting that you are high maintenance. This is a definite turn off. It makes me wish there were some sort of invisibility setting so they couldn’t see me when I logged in.

I can’t say I’ve ever experienced this stalking behavior. I’d get a lot of additions onto friends lists and I do get my share of messages when I do log on. But it hasn’t happened as much since the debut of expansion. Maybe the tanks or DPS just got tired of waiting for me to say yes and moved onto other healers instead. That’s okay. I prefer to test the waters anyway.

I gotta say, I really like Ess’s style and post here.

In the spirit of single’s awareness Valentine’s day coming up in a little under a week, I’m issuing a challenge to WoW bloggers to write a valentine’s themed post. Here’s a few post ideas and themes that you’re welcome to use. By all means, feel free to come up with your own! I’ll feature a few pieces that caught my eye next week (if I have any takers). I think I found my sweet spot. I should come out to Waves more often. London Fog seems to be the fuel for my blogging engine.

The GM’s just not that into you: Recognizing the Signs
Azeroth’s romantic getaways (Booty Bay takes on a whole new meaning)
Getting noticed by the guild of your dreams
Telling your ex-spec that you’ve moved on

How to Recruit a New Healer in 10 Easy Steps

sydera-post

This is Sydera’s SYTYCB week 2 entry.

It’s 9:00 p.m. on a Sunday night, and where’s your resto shaman? Oh right, he’s taking three months off raiding to spend time with his new girlfriend, and you need that tremor totem for Vashj right now. What do you do? If you follow these ten easy steps, you’ll be seeing the beautiful banana beams of Brain Heal again in no time.







Auntie Syd Wants UCall me crazy, but I like doing guild recruiting. So far, I have recruited ten total strangers for my guild, Collateral Damage of Vek’nilash, and eight of these new members have become great friends and guildmates. As for the other two, well–you the readers will have the opportunity to learn from my mistakes. How do you tell the truly awesome players who will someday invite you to their house for homemade ravioli from the habitual guild hoppers? This simple list will help you navigate the chaos.

1. Look early and often

Guild turnover is a constant surprise, and you will never be able to predict exactly when you’ll be short-handed. If you’re not recruiting, your guild is shrinking. If you have specific needs, allow a month or so to find just the right player.

Over time, I have observed that my best recruits were rarely those that fit my narrow search criteria. When I tried to recruit a resto shaman, all I found were two wonderful holy priests. Jesmin and Fortitius have since become cornerstones of the healing corps, and as a side note, they’ve both invited me over for dinner! If you find an exceptional player, don’t ever miss out.

2. Build up your guild’s reputation

A guild’s recruitment officer is also its public relations specialist. Start participating in your realm forums–you’d be surprised just how much goodwill you can generate with some friendly, respectful posts. Potential recruits may be reading, so don’t act like a jerk unless that’s the attitude your guild is going for!

3. Search creatively

Almost all recruiters post both on their realm forums and on Guild Recruitment. Those two search options are no-brainers, but there are other tools out there to help you. I use www.wowlemmings.com to sort through the posts on the official forums, and I always write to WoWInsider’s Guild Watch column when I post a new opening. In addition, community sites like PlusHeal or TankSpot often have a recruitment forum. Try to reach the widest possible audience.

4. Write an advertisement with personality

Your advertisement should be both expressive and informative. These two examples, both from Sunwell guilds, show how an ad can reflect a guild’s general attitude.

Sample Ad #1: Relaxed and uncensored

Casual

Sample Ad #2: Businesslike and respectful

Lunacy

“Mostly our raid vent and guild chat is used to discuss non-WoW related things such as affairs with married women, getting your girlfriend pregnant, binge drinking, and other topics. We are looking for highly skilled players that have a good sense of humor, want to progress, and won’t burn out or quit the first time they get to second base with a girl.” “We like to keep a calm and collected raid with leaders who don’t yell at their raiders at every turn, while still managing to be successful. We’ve recently cleared all of Sunwell. We are 6/6. But that doesn’t mean we plan to cease raiding. =)”
I like the irony that <Casual> uses in their description, but as much as I might admire their writing style, I know right away that they’re way too macho for me! The second guild, <Lunacy>, uses a serious tone for their ad, which tells me that they are more hardcore than the first guild. The smiley, however, softens the ad a bit and gives it some humanity. Even though Casual’s ad is more creative, Lunacy’s ad would attract a more reserved player like me.

To sum up: write an ad that appeals to the kind of player you want.

5. Prepare a thoughtful application

Most guilds use an application template. Search around, find one you like, and adapt it to suit your guild’s needs. Provide a link to the application on your guild website, and make sure the instructions for posting are easy to follow. Include at least one question that lets your applicants show who they really are. Collateral Damage asks applicants to tell us a joke. This question is an idiot check, and anything that’s not obscene will work for us. Extra points are awarded for silly–we’re more likely to invite players whose sense of humor matches ours.

6. Know your competition

Find out which guilds on your server are similar to yours, and lurk in their forums if you can. If they are currently recruiting, you should know about it! If you admire something about their organization or application procedure, imitate it! If you get applicants that don’t suit your guild, refer them to the kind of guild they want. In addition, talk to other guilds’ recruitment officers and share information–you may learn some useful gossip.

7. Research your candidates

Inviting new members into your guild is like welcoming strangers into your home. Trust is important–after all, you don’t want them to leave with the silverware in their pockets! In addition to scrutinizing someone’s gear and reputation through the Armory, you can look up his guild history at www.warcraftrealms.com/charhistory.php. You’re checking for one of two warning signs: a list of guilds a mile long, or no list at all. A player with a short record has very likely changed names, which goes right along with guild- and server-hopping.

Remember–if you do the research, you have to use what you learn. Both of my failures in recruiting came from giving a player the benefit of the doubt. When you recruit, go with your instincts. If something feels wrong, it probably is.

8. Contact your prospects personally

One of my recruits, Thunm, told me that he chose my guild because one of our officers took the time to go to his server and talk to him one-on-one. When you see a promising post on the forums, make a personal reply, and follow that up with an in-game contact. Chat over vent, and let your prospects ask questions–they will want to check you out as well.

9. Make a good offer

When you invite a new guild member, do so in good faith. Try not to recruit positions that involve lots of bench time or poor prospects for loot. In short, make the kind of offer YOU would want to accept. I see many guilds make the mistake of thinking only about progression or about their longtime members–remember to make your new guild member feel welcome.

10. Follow up!

Congratulations! Your guild has a new healer, and you are the person she knows best. Serve as her mentor, and check in with her often. If the guild isn’t happy with your recruit’s performance, be the one to explain why. If it seems that the guild is a good fit, be her champion when the officers vote on whether she should be promoted to full member.

Always remember: Be honest, both with yourself and with any applicants you talk to.

The more you know about your guild’s personality and style, the better you can describe it to your potential recruits. You don’t want to be one of those lolguilds that advertises in general chat with really original lines like: We haz guild bank and taberdz, pst for invite!

And most of all, don’t panic! The right person for your guild is always out there.

Sydera

Assigning Healing Strategy – Part 3: The Pivot Healer

Welcome to the third in a 5 part series here on World of Matticus. For the next several weeks, I’ll be covering the rare topic of assigning raid heals. No one really wants to do it but it’s the most important job in the raid and I’ll provide a basic overview of the process and some advanced tips!

In case you missed it:

  1. Week 1: Recognizing Class Strengths
  2. Week 2: Double Shifting Your Healers

Last week, I discussed the concept of double shifting your healers. I instructed that it is possible to assign one person to look after more than 2 people simultaneously. This week, I’m going to discuss the pivot healer.

What is the pivot healer?

Simply put, pivot healers are single target healers that switch between two or more assignments. It’s a technique to make life a little easier for your healing lead. It’s a way to minimize idle healers and recycle them.

A case study

Still unsure of what I’m referring to? Let me give you an example.

The first dual phase fight that comes to my mind is that of Leotheras. There are two main tanks required for the encounter and they alternate themselves depending on what phase Leo is. If Leo is a demon, the Warlock tanks him. If Leo is in his Elf form, he get’s controlled by a standard tank.

In true Matticus-like fashion, I’ll park 2 Paladins and a Priest on the main tank during Elf mode. Once phase 2 hits and Leo turns super saiyan, the same 2 Paladins and Priest immediately pivot over to the Warlock tank. At this point in time, the main tank is no longer taking the brunt of the damage so the healers that were on them can be rotated off of them.

pivot

And that’s today’s lecture! Hopefully the really cheesy graphic above can help illustrate what I’m trying to say. Remember they switch targets after a phase is over and look after whoever is holding the attention of the boss!

Would You be Interested in an all Healer Community?

EDIT: Nevermind! It’s been brought to my attention that there *is* in fact an all healer community in existence that’s been around under my nose for the longest time. Light Natured forums appear at first glance to be what I’ve been looking for. The community forum’s been broken down by class and has some extra sections devoted to general discussion and UI’s and such. How I’ve never found this place, I will have no idea. Obviously I didn’t look hard enough =). They need to do a better marketing and promotion job. I guess I’ll have to flex my blogging and WoW Insider muscle and raise some awareness. I do seem to be suffering some performance issues on the forums. They do take a while to get into the different sub sections.

This is one of the few pleasures I get from blogging. My interaction with readers sparks ideas. Sometimes they’re bad, sometimes they’re good, and sometimes I come up with a “EUREKA” of an idea that would’ve done Archimonde Archimedes proud.

Tonight I had a discussion with neutralise as we were discussing the impact of a raid wide Prayer of Healing. Somehow, my brain went off on a tangent. I wondered if there was a community or forum specifically devoted to Holy Priests who would discuss their trade (similar akin to the Shadow Priest.com forums). After some quick searching, Twittering, and general asking around, I was amazed to discover that there wasn’t a community already in place.

Not only that, there doesn’t seem to be places for Resto Druids, Holy Paladins, or Resto Shamans specifically either.

The only place that I know of that represents anything close is the Elitist Jerks forums. I’m not going to lie. Every time I go there, I feel fairly intimidated. There’s also a lot of information to wade through to get an answer you’re looking for.

My vision

Seeing as there doesn’t seem be a local healer community, I thought to myself why not start a healer community?

Financing is not a problem. One of the reasons I run affiliate advertising on my blog is so that I can take what I earn and invest it directly back into the community. Heh, like it or not, money makes this world go round.

I’m picturing a discussion board where healers of all shapes, sizes and progression levels can:

  • Exchange ideas and tips amongst individual classes
  • Ask for help and advice during PvE content
  • Discuss upcoming healer changes
  • Interact with other healers overall
  • Come for early advice and support on getting started with end game

I’d handle the maintenance and logistics of the project myself including hosting, software and such. The design and structure would be an interesting challenge to undergo.

My obstacles

Moderation – It’s a no brainer that a community like this would most likely attract some big time morons. As much as I’d like to, there’s not a chance in hell that I’d be able to completely police the place. I’d have to realistically turn to volunteers that have proven themselves fair and in possession of a back bone.

Structure – Organization of this community would have to be done properly. Like boss fights, it’s one thing to know what to do. It all comes down to execution. If I can pull it off right, I have no doubt it would be a great community. Done incorrectly, and it would just be another failed startup project. Razorbax suggested a Forum/Wiki combination but I have my reservations about that. I could go forums first and then “immortalize” epic posts after into its own Wiki for easier navigation and access.

By the way, that quote Razorbax listed? Not me.

I swear.

Name – You guys might think this is silly, but the name is important. I don’t simply want to create forums and slap World of Matticus forums on it. A day might come where I won’t be around and it’d be nice for this community to be able to stand on its own. I’d sponsor and support it, but it should have a distinct brand of its own. The challenge here is to think of a name that’s catchy, easy to remember, and isn’t already registered on the WHOIS database.

Interest – But right now, I’m getting ahead of myself. What’s the point of establishing a community if there’s no one interested in it? I ran it by the night owls still awake in BA chat, and they seemed receptive and encouraging of the idea. Still, I’d rather ask you the community in general and get your thoughts.

Any ideas, feedback, questions, or comments would be welcome. But do answer the poll first below =).

Would you participate and be interested in a community aimed for healers?

  • Yes, absolutely! (92%, 82 Votes)
  • No, not really. (8%, 7 Votes)

Total Voters: 89

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