Friends and Raiders: Raider Accountability

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So, it’s a topic that is always present but not a lot of people seem to want to touch on is disciplining raiders. It’s a topic most people hope to never deal with, but inevitably it comes up, how do you discipline your raiders? My guild has several ranks, the hierarchy goes like this.

GM

Officer

Class Lead

Raider

Veteran

Applicant

The raider rank offers free consumables for raids and a guaranteed raid spot on our 25 man raid nights. Pretty sweet deal right? The officers thought so too, but we felt it had to come with some requirements. Last year at Blizzcon 08 my guild was lucky enough that almost all the officers were able to attend. We hit up a pub, ordered a few pints and decided to hash out ground rules. We understand everyone has off days, so with that in mind how do we evaluate our raiders? We have three categories which we judge our raiders. Performance, Attendance and Attitude.

Performance

This is judged by varying degrees depending on class and role. We divided out the basic archetypes into 4 groups and an officer looks over each group one for melee, one for hunters, one for casters and one for healers (guess which one I take care of). We don’t set hard numbers but we look for a couple things. Is the player performing well based on assignment and others of their class? Is the player prepared with proper gems, enchants, talent spec and consumables (and using the provided consumables)? Does the player have their resistance gear(if applicable)? Is the player following assignments (healers on their target, interrupts doing what they need to do, the right sheeps going out)? Is the player consistently dying to void zones for no good reason? Is the person looting / herbing / mining etc instead of doing what they are supposed to be doing (ex: picking flowers instead of healing the tank)

That’s a rough sketch but you get the idea.
Attendance

This one is a hard number. We require that those of the raider rank attend 75% of the main raids (we only count our 25 man raids since for us that’s the focus) if you are not going to be able to make an official raid we expect you to give us notice so we can prepare. We understand that life happens and well, real life is more important then the game. We just ask that our raiders give us notification so we can bring in a replacement and keep the raid going for those that are on.

We also require that raiders be at the instance at the time of raid invites. This is not too much to ask, log out at the instance the night before if you have to. We don’t want to keep an entire raid waiting because one or two people are horsing around in Dalaran, or are always waiting for a Warlock to summon them.

Attitude

This one’s a bit of a wild card for some people, but the basics of the concept is as follows. Is the player badgering other players? (this includes harassing classes on the same token if they are going to drop or pass the token to the player) Is the person constantly in a sour mood and taking it out on the raid? Is the person ignoring assignments? Is the person acting like they just don’t want to be there? This also includes personal grievances between players. If one player has a problem with another we investigate it.

For this one it’s more the temper tantrum rule. If you’re being pissy, expect to be called on it.

Punitive Measures

So, now that we’ve metered out the 3 categories to go by how does one go about reprimanding offenders? For attendance issues we review the monthly numbers and people below the 75% mark are brought to the attention of the raid officers. If we see that there is sufficient reason for a demotion (ie skipped two weeks of raids for beer blasts) we will demote the person from raider status. We understand that real life happens and of course won’t hold unavoidable events against our raiders.

For performance and attitude we follow the Three Strike Rule. Each time a raider breaks one of the rules they receive a strike. Along with the strike comes a warning, usually handled in whispers during a break in the raid or if its severe enough during the encounter. We try to avoid public defamation on vent (but that doesn’t keep us from screaming to get out of the damned void zones when needed). Attitude problems are dealt with swiftly and on the spot. Informing the raider that they can and will be removed if the behavior continues (and following through with it). There is an officer in every class channel and usually one per group in 25 mans, so we have a good idea when someone is acting up. When a raider reaches three strikes they will receive two treatments. First is a docking of DKP. My guild still uses the DKP system so this is a major check point for most of our raiders. The degree of the docking depends on the severity of the strikes to be decided by the raid officers. Along with that comes the evaluation of the person’s raider status.  The raid officers decide if the person should be demoted.

Personal grievances are set for investigation. Officers will step in and separate the people in question, find out whats happening and determine what needs to be done, if anything.

To be honest we’ve never gotten to the third strike for anyone. DKP docking and removal of rank act as great deterrents and our raiders are generally pretty adult about most things, our officers are pretty proactive as well. We hold clinics and workshops as necessary if a player decides they need help. An officer is almost always on in game and class leaders are always afoot. We are very active as a guild and work together to bring everyone up, as well as weed out anything that might threaten the stability of our raid and guild.

You’ll find most raiding guilds have something like this set up. Ours is probably more lenient then some, but it works for us. We have a pretty long app process so people who make it through generally are good seeds and mesh well with the way we do things, so disciplining raiders doesn’t come up very often.

So how about you? How does your guild handle your raider? Do you Handle them at all? How do you handle personal grievances among guildies/raiders?

Until next time, Happy Healing

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Image courtesy of Guardian.co.uk

It Came From the PuG!

Definition : PuG

Pickup Group; used commonly in WoW and other MMORPGs. Basically means a group that isn’t formed by people you know; instead, it’s formed up of random, possible noobs that can completely wreck whatever experience you are getting the group for.

Ex. “I was in a pug with Oversoul and that F#$*& ninjaed T7.5 glove what a dick !”

We’ve all had those moments where we’re really bored, or we have an alt that we want to run through an instance that that rest of the guild is done with or just isn’t in the mood to run. Others of us are professionals at this and stick exclusively to doing raids this way. The item I’m talking about is the PuG. or Pick Up Group. This is a random assortment of players taken from either Looking For Group or sometimes trade chat. The power of a PuG is quite amazing honestly. You’re taking players that most likely have never met, never played together before and you are taking them in one direction together.PuGs also have some amazing stories attached to them. They are terrible, awesome and often times hilarious.

Personally I’ll admit I’m a glutton for punishment. I love PuGs because they give me a certain amount of freedom I don’t have when we’re running a raid or when it’s an all guildies group. I can do and try zany and weird things I couldn’t otherwise get away with  and see if they work. I’ve had amazing PuGs and I’ve had ones so terrible you can’t help but laugh hysterically

Let me share a couple gems from my recent PuG experience

I often miss my guilds 10 man runs on Lodur due to real life popping up. Sometimes late night I’ll log in and park myself in Dalaran, grab a beer and sit around trade chat waiting for a Uld / VoA  10 group to need a healer. I dutifully send my tell and when they ask my gear level get to gleefully tell them “working on rounding out my T8.5”. Needless to say it is not long before the invite comes in.

A little over a week ago I found myself looking for an Emalon 10 group. I hadn’t killed him that week and badges with a chance at free pvp / pve loot is always welcomed. I get in the group and find my way down to the vault as the group is being filled up. They were looking for a second healer when someone noticed my name.

“wait… Lodur… Lodur from world of matticus Lodur? Guys stop looking for another healer just let this guy solo heal it!”

Obviously he was just yanking around and we all had a good laugh at that and found a nice restoration Druid to come along with us. The group went really well despite a couple wipes and things came together after everyone figured out where to stand. We had a warlock that kept cracking jokes about going healing spec and helping out. It was a good PuG, we all had a good time and a couple upgrades were found for members of the group. Everyone was even tempered and were having a blast making crude comments and bashing a few mobs in the face.

Before that on a late night for me a guildie asked if I wanted to come heal Iron Council for a PuG Uld10. I said sure and hopped a bird. Got there and got in, popped a couple elixirs and got ready for the pull. There was a green Resto Shaman and a paladin healing with me. This time I did step up and organized who was healing who and doing what and we began. About 45 seconds into the pull a tank goes down. I’m laughing because I immediately get 4 tells saying “sorry we’re normally better then this”  we dust ourselves off and go back in and at it. The druid tank was making all sorts of bad jokes in between and even though we never downed IC, it was fun and I made a couple new friends. I also helped a new resto shaman out with ideas and tips to help him become competitive for raids.

A little time before that I was on my Death Knight and I got a tell asking if I was DPS or Tanking spec. I replied with “both” and I got an invite right off. The group was for a Naxx 10 run so I figured why the hell not I’ll go along with it. 3 DKs, 1 Boomkin trying to heal, one Holy Priest and one Resto Druid with a couple hunters and rogues. We make our way in and do pretty good. The group had already cleared most of the wings and only had military and then Saph and Kel. 4 Horsemen took a while to get but we eventually did it, but that’s when things went south. We get to Saphiron and the guy tanking it starts explaining the fight… but he’s doing it wrong. I pipe up and correct him on some of the things. (like the fact you DO NOT want to stand behind big angry skeletal dragon…). He immediately gets pissy and throws a bit of a tantrum. Five minutes later he calms down and we do the pull… only to have him turn her towards the raid. Two dead healers later we wipe. Not only did this happen once, but two more times after. I asked him nicely to turn the dragon away but he kept doing it. So, I hop into my tank gear, switch to frost presence and sit where the dragon should be facing. I see the dragon start to turn, and I taunt keeping it where it should be. He taunts to get it to face him, I taunt back. Eventually I get kicked from the group and get a nasty tell. I personally thought it was hilarious.

Lately though I haven’t had to pug much. I’ve been spending more time doing guild only runs and even on my new DK over on Icecrown, Rhyane, Nytesong, Ezrii and the rest of the Black Powder Foundry crew make sure I don’t have to PuG. (thanks again guys!) But truth be told I feel the itch again. I think I might have to find my way to a couple late night PuGs to get my fix.

So how about you? Have any PuG stories to share? Do you love PuGs or hate them?

Until next time, Happy Healing

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Image courtesy of www.pugslife.org

Friends and Raiders: The Social Aspect of Warcraft

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Someone once said “Hey it’s no big deal, it’s just a game right?”. As a kid, those games of jacks or playing war were always competitive but the statement held true. At the end of the day it was just a game and you could walk away and go back to being friends with your nemesis of twenty minutes prior. The games we play evolved over time and became not only part of daily life for a lot of people, but a part of culture for us. Take a look at the Nintendo Entertainment System, even if you never owned one you know about it. Products bearing it’s symbol are still present.

Fast forward to the discovery of the MMORPG. I played Ultima Online for a good long while as a teen, and then moved away for other endeavors (see trying to be a rock-star). I came back to the MMO scene with City of Heroes and of course World of Warcraft. What stands out about these games is not just the amazing content they can provide and the hours(years) of enjoyment they bring you, but you get to talk and do things with friends and other people. Working towards a common goal whether it is downing a boss or capturing the opposing factions flag still feels great at the end of the night no matter what if you can do it with your friends. It’s that aspect of the game more then anything else that draws me into Warcraft.

Warcraft is a rare  and unique snowflake. Not only has it set the bar unbelievably high for game content and playability,but the community that has sprung up around it has gone beyond the normal social aspects of any other MMO. There is a feeling of comradeship and competition that spans millions upon millions of people. The first time the true scope of the community hit me was when I read the story of Ezra Chatterton, otherwise known as EPhoenix. He passed away October of 2008, but before that touched so many of our hearts with his visit to Blizzard’s HQ as part of a make a wish deal. Hunter season 2 crossbow? That was his idea. It was also a wonderful way for the company to give back to a kid who found true joy playing their game with his father. When his ailment was reported, the outcry and comments from thousands upon thousands of people wishing him well, making characters on his server just to say hi and see how he was doing and even digging in their own pockets to donate funds was overwhelming. It was one of the largest showings of concern and care I’d seen in a long long while. When he passed millions of players mourned together. We has lost one of us, and we grieved as one. That was just one life, one player, one character.

Think back on your own travels through WoW. Have you ever had a friend you made in game that turned out to have a large impact on your life? Did you meet your potential love in real life while running an instance? Do you find yourself making friends in game and then moving those relationships outside of the game? I’m guessing more then a few of you do. I know I do. Lets look at some of the social parts of the game.

Guild

The guild is the family unit of the game. You play together,craft together, and more often then not raid together. You share your victories and your defeats with them. You spend the majority of your time in a guild. Think about it, You spend your time with these people like a family or coworkers, and over time you develop strong bonds with some of them. Take a moment and look back on it. I’m sure you can think of a few people who you met through your guild that you considered a close friend or confidant. Like families your guild will also interact with other guilds on your server who are of a like minded direction. They tend to flock together. Top end raiding guilds all know each other, the “brass” so to speak knows each other and interact on a regular basis much like families in the same neighborhood would. I’m sure you know more then a few people from other guilds around the same tier as yours pretty well. Your guild also more then likely has some form of website or forum that lets you keep in touch, even with those who leave the game.

WoW Websites / Blogs

I’m a recent addition to this world in many ways, but it’s still amazing to me the sense of community you get when you browse private blogs and websites dedicated to the game. I have met so many people through these sites, not just as a writter here at World of Matticus but through reading other’s blogs, following them on twitter and even randomly finding them on facebook. Talking about the game has bled over into talking about real life. Sure there will always be exceptions but I find more often then not bloggers and people who put their WoW ways up on the Internet are a friendly bunch (in my case the term jovial has been applied). You yourself probably have had interaction with a blogger that has grown to what you would call friendship. Communities like Plusheal are great examples. So many people from all different servers sharing ideas, helping each other out with tips, strategies, loot ideas. You can even find WoW Twitters like Mine and Matt’s and in fact using such a site further highlights the sense of community. These sites bring us news of events like Ezra and highlight the triumphs and hardships of our gaming community. If not for websites like Plusheal I never would have met Matt, Syd and Wyn and lets face it, those three are pretty alright =D

The Friends list

Throughout your travels you’ve more then likely gathered a few friends that you’ve tossed on your list. Occasionally those friends are Real Life friends who happen to be in another guild, or sometimes ex guildies. Sometimes the game can cause a divide in a friendship and cause people to no longer speak out of game let alone in game. I’d like to share a bit about my friends that I’ve acquired through the game.

One of my best friends is a raiding warlock in my guild. We met through the game and found out we lived in the same city, all of 10 minutes away from each other. He has become one of my closest companions and is like a brother to me (talking about you Tim!). But I probably wouldn’t have met him if not for the game. In fact the vast majority of my guild. I talk to them outside of the game and look forward to events like Blizzcon as excuses to meet up with them have a few beers and share in a solid friendship that has be cultivated over the course of years. I miss some that have left the game to pursue other endeavors but I do try to keep in touch. And occasionally I’ll get a surprise like last night where friends of old that fell off all radars years ago pop back in the game with a fresh game card and their old level 60 toons.

One of my longest in-game friends left my guild a long time ago, but I always kept in contact. We talk whenever possible and its nice to catch up. She also listens to my rants which is a bonus and she helped me understand a lot about paladin healing when I switched over to healing lead and before I stumbled upon the websites here and Plusheal for information.

I met my girlfriend through the community as well. We started talking about being healers and the game and found out we had so much more in common. I recently made a toon on her server and was invited into the guild she is part of. Within minutes I was welcomed warmly and sincerely and was made to feel a part of the guild immediately. They are a great bunch of folk, and I never would have met her or them if not for the community surrounding WoW. I’m very glad to have met them and look forward to spending more time with them.

I lost a friend because of the game too. There was a disagreement over specs and honestly rather silly things. When the dust settled whether it was pride or whatever, I lost a real life friend that I had for years prior. It hurt but it’s just the nature of the game.

I’m in awe daily by the amount of people I get to talk to and interact with through twitter, this website and the game in general. That’s the part that really draws me to World of Warcraft, I love interacting with people. I find it so much more gratifying then say, just stomping goombas (although mario time will always be a treasured event). I think it’s safe to say that WoW has moved beyond being “just a game”.

So how about you? Have any stories of friendship gained or lost to share? Do you think the social aspect of WoW is what makes it such a powerhouse?

Until Next time, Happy Healing,

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Image courtesy of www.yourmwr.com

State of Chain Heal, Lodur’s Thoughts

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A couple days ago one of my twitter buddies linked me a forum post that has been going on centered around the state of Chain Heal. Here’s the thread if you want to take a look. I generally make it a rule not to troll the official forums for the sheer amount of flotsam that tends to be present, but I did read it. All 22 pages (at the time of this post). I have a few opinions on this topic (keep in mind this is my opinion), and I’d like to take a moment to share them.

(this will probably be a bit  of a rant. so apologies in advance I just hate gross generalization)

/soapbox

There seems to be a perception that Chain Heal, and Restoration Shamans are broken in general. Not broken in the “DUDE I totally need to roll a Resto Shaman” but broken as in not functioning correctly. I cannot agree with that, not even a little. As a true lover of the class and all it’s faults and strengths, I can honestly say we are better off then most classes and specs. Are we perfect? No, we’re not. Are we broken? Hardly.

In the thread people quote the musings of Mek from Ensidia. I’m going to copy and paste the opening statement from the thread here.

There has been theorycraft showing that CH isn’t as strong as the other options. There have been logs produced showing how shaman are HPS capped. I’m not going to repeat all the data here, because you’ve read every post. Further, you have some of the top guilds putting shaman on spot heals instead of AOE heals or even replacing shaman with other healers for hard modes.

Mek, the resto Shaman from the #1 raiding guild Ensidia, is abandoning Chain Heal in favor of spot healing with LHW/RT.
http://ensidia.com/community/blogs/cause-and-effect.html
Chain Heal cannot compete with the comprehensive AoE healing power of four highly skilled Priest and Druid AoE healers. This is simply because if you compare the relative spell combos they have many advantages.

Vis Maior, a Top 20 US progression guild recently replaced one of their shaman with a priest, because Chain Heal could not keep up. Sixthy, the other resto is spot healing the raid with RT/LHW. His Chain Heal for the raid was 6% of his total heals.
http://elitistjerks.com/f79/t49212-resto_best_practices_pve_healing_discussion/p12/#post1248740
Deconstructor hard mode (25) really made Chain Heal look weak in my opinion. We had a 2nd resto shaman in for a few attempts and CH just flat out couldn’t keep up with PoH / CoH / WG / etc / etc.

Mek and Sixthy are not scrubs that just started playing. They are some of the best players in the world.

While I respect Mek and Sixthy , and appreciate everything they have contributed to the Shaman Community as a whole (this is in no way a shot at them or the OP of the comment above), I cannot agree that Chain Heal fails to measure up to the other AoE healing. I also feel that they are taken out of context quite often and people take statements like “this spell is better in this fight compared to this one” as “OMG SHAMANS ARE BEING REPLACED CAUSE THEY STINK”.  With Vis Maior, pointing out that they replaced a shaman with a priest is fine, but that’s going to have a lot to do with their composition. ( I checked their site they don’t have a raiding roster posted) I did notice they had three Resto Shamans on their members list. Unfortunately I don’t have details as to whether or not they were all raiders, but looking at each toon’s loot page it seems likely they are. I can see that being a problem, not because of the weakness of the class or spells, but based on composition. As a Healing Lead I can tell you, too much of a good thing often turns swiftly into a bad thing, and there have been many nights a raid has suffered from too much of one concentration.

Second thing I would like to point out is quoting that Chain Heal for Sixthy was 6% of his total casts. That’s fine and all but is that one fight? I started going through the EJ post, there is a lot of information there, but all of it is subjective. Keep in mind your mileage may vary. I can produce WWS that show Chain Heal being 50% of all healing done, doesn’t mean it’s a “God Spell” by any means. Also, pointing out that the spell is HPS capped is moot. Technically all healing spells in the game are HPS capped if you have all the items/gems/enchants necessary to push that cap.

I’m going to quote Ghost Crawler here. He chimes in on the topic with the following.

We’re not convinced there is a Resto or Chain Heal problem in PvE.

Part of what we wanted to do was give shamans other spells to cast besides CH. Riptide is an awesome spell and seems to be fun for a lot of shamans. People are still casting CH, and probably a lot more often than priests are using PoH and druids WG (depending on the fight of course). We would want to make sure that any change to CH didn’t send shamans back to the Sunwell world of just using that one spell.

Well, I agree 100% with GC. Blizz gave us a multitude of spells so we weren’t one trick ponies. Back in BT / Sunwell days you could bind all your keys to Chain Heal and just roll your face on the keyboard and win (with the exception of keeping one key for Heroism / Bloodlust). Well… that just wasn’t fun. Now we have a lot of cookies, and they are quite delicious. Personally I think Chain Heal is just fine. Would I complain if they did buff it a little? No sir, I’d be grateful but I don’t expect it. I like the fact that unlike Wild Growth and Circle of Healing, there is no cooldown on the spell other then the GCD. I like the fact that if glyphed I can hit 4 targets at a time. I love the fact that it is a smart heal and not just blindly jumping to pad over healing. I love the fact that it feeds our other talents and spells with buffs and loving. I love the iconic spell, bottom line, but you can’t lose sight of every other tool we have at our disposal and say that we don’t measure up or that the spell fails. Math can be produced to support any argument, ask my buddy mike. He has a degree in Computational Physics. His entire job is to debunk the theories put forth by other scientists using math. His stance is

“I can find an equation to prove or disprove anything given enough time. Numbers change and statistics are subjective”

I agree with mike. In a game of Random Number Generation no numbers can be absolute. I can roll a 20 sided dice 10 times, and I can get multiple 20’s in a row. That doesn’t mean the die isn’t balanced, I just had a hot streak. Try to keep that in mind when applying numbers to the game. We can shift the tables, but at the end of the night it still boils down to RNG

/soapbox

Ok, now that I have the rant out of the way, lets take a look at the Resto Shaman’s Tool box and what we bring to the table.

Cleanse Spirit – While not a “healing” spell in the effect that it doesn’t restore health, it’s a reactionary tool to stabilize. It removes 1 disease, 1 poison and 1 curse for a 7% base mana cost. Well, thats kind of an amazing tool, and one that shouldn’t be looked over.

Riptide – Our instant cast HoT. This spell Is more amazing then people give it credit. As a HoT it’s admittedly not as good as some of the others available, but adding the T8 2pc bonus and the Riptide Glyph makes it a bit better for use as one. Lets not forget the spell gives your Chain Heal a 25% boost. Oh and it can trigger Improved water Shield. Thats hardly something to scoff at.

Tidal Force – This talent is on 3min timer. It gives you a 60% increased chance to crit on your Chain Heal, Healing Wave and Lesser Healing Wave with a diminishing factor of 20% on each successful crit. I know in a normal raid I run about a 31% crit chance. Poping this to give myself a 91% crit chance, and combining that with say Riptide on a target is a very attractive healing explosion.

Tidal Waves – This ability gives your next 2 healing wave or lesser healing waves a 30% haste increase after you cast CH or Riptide. It also gives HW a 20% increase in healing, and LHW 10% boost. Combine that with Tidal Force and you can have some big HW heals in clutch situations.

Earth Shield – This bad boy is a great little cookie. You toss it up on a tank and it gives you a little bit of a buffer for healing. It really shines on a tank that has a ton of avoidance (see Death Knight or Bear Tank). It has a few second internal cooldown between healing procs, but when your tank is dodging 70% of the incoming attacks that becomes less of a factor. Average healing is between 2 – 3k . I tossed this up on our Main Tank (DK) in Uld last week and after one fight he asked if he even got hit. ES was down 3 charges but no healers had to touch him. I think that says something about this spell right there.

Lesser Healing Wave – This is our Flash heal. It’s fast and works like our healing jab. Combine that with Tidal Waves and it’s that much faster while Tidal Force can give it a little more bang for your buck. You can also toss in a LHW Glyph and give your ES target a little LHW loving. It also triggers your Improved Water Shield to help with your mana regeneration.

Healing Wave – This is our Greater Heal. It’s slow and it hits hard. You can speed it up with a Tidal Waves proc and boost it with Tidal Force. It also can trigger IWS and you can Glyph it to heal yourself whenever you use it.

Healing Stream Totem – Since patch 3.1 this has become one of the greatest tools we have at our disposal. Combine it with the recent changes to Restorative Totems and toss in a Glyph of Healing Stream Totem and watch this puppy start pumping out massive AoE HoT healing. Using this with Chain Heal on top of it just becomes a ridiculous amount of raid healing.

Acenstral Awakening – This little puppy might not be the greatest tool we have, but it is definitely useful. It can proc off Riptide, LHW and HW and heals the lowest health target within 40 yards for 30% of the amount you just healed. Combine that with some of the aforementioned talents and you can get a decent amount of mileage out of this one.

Earth Living Weapon – Our healing weapon imbue adds 150 healing and has a 20% chance to toss a small HoT off the target of the heal. This can and does proc off of chain heal and taking Blessing of the Eternals can increase the proc percentage as well as the Glyph. It might not seem like a lot but free healing is free healing, and it does add up.

We have so much going for us now, we are a complete healer. Our strength lies in the synergy of spells and talents as well as our ability to compliment every healer in the game. I once referred to Restoration Shamans as the driving bass line that keeps the song moving forward. I still fully believe that. I think our spells are strong and I think they give us an ability to fill multiple roles in a raid at the drop of a hat. I think our versatility and synergy allow us a certain amount of freedom many classes don’t always have. I can go from raid healing to tank healing in the blink of an eye, and be just as good as any other healing class.

I don’t think chain heal is broken, I just think it’s not the crutch it used to be. I think people should stop looking to it to be the spell it was in Sunwell, and should accept that it is one of many tools to be used with great effect. You have to use every tool you have at your disposal to be effective or as the saying goes, the sum is greater then the parts. I think chain heal keeps up with PoM, CoH, and WG just fine. I think swinging to one extreme and favoring one spell or the other is horrible. You should never grow to rely on a single spell, nor should a class be defined by the strength of a single spell. For all the people who claim that a shaman’s worth lies in Bloodlust and Heroism solely, or that since chain heal isn’t a god-like spell that we have no use in a raid. That just makes me sad. As someone who truly loves the shaman class, and as a person who enjoys it so much that other classes pale in comparison to play I beg you. Please look at the class as a whole. Look at all the wonderful things we bring to the raid and treat us like any other healer. I beg you to keep in mind composition of the entire raid over individual classes. We stack up just fine compared to other AoE healing, don’t write us off.

I’m ok if you say one of our spells is not suited for a specific task, but it really sets me off when it degenerates down into a crude understanding of how things are. I know for a fact I can keep up on hard modes, I know my spells will be there to back me up. I know this because I use everything and the kitchen sink when healing.

What do you guys think? Do you think Shaman Healing is broken? Do you think we can’t keep up with hard mode healing? Do you still love your Lazer Beam of Love?

Until next time, Happy Healing

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Image courtesy of Lize of <Gladius Dei> on Kilrogg
Found through official forums

Healing Ulduar: Thorim

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For other bosses in Ulduar, check the Ulduar Healing Strategy Page.

“Interlopers! You mortals who dare to interfere with my sport will pay… Wait–you… I remember you… In the mountains… But you… what is this? Where am–“

Thorim is the lord of storms and brother to Loken. He is one of the Keepers of Ulduar.

The fight is broken down into 3 phases, with phase 2 having two parts. First, lets see what Thorim can do.

Abilities

Sheath of Lightning – When the encounter begins, Thorim will coat himself in an almost impregnable sheet of lightning.

Charged Orb – Charges an orb in the arena with the power of storms. The tower will discharge Lightning Shock which can chain to multiple people in close range to each other.

Lightning Shock / charged Orb Example:

lightning_phixr2

Storm Hammer – Thorim throws his hammer into the arena causing Deafening Thunder. It can interrupt your casting and places a debuff that increased casting times by 75% for 8 seconds

Summon Lightning Orb – Sends a ball of lightning down the corridor towards the players, laying waste to everything in its path.

Chain Lightning – Thorim casts a lightning bolt into the party that increases in damage the further it jumps.

Lightning Charge – Thorim absorbs the power of a nearby lightning orb and then discharges it in a cone back towards the orb he siphoned the power from. After the charge Thorim will hit faster and harder. This is a stacking buff, and acts as a passive enrage in phase 3

Lightning Charge example:

lightning-charge_phixr

Unbalancing Strike – Reduces the tanks defense by 200.

Enrage – When you start phase 2 you have 5 minutes to reach him before he enrages and clears the raid out.

Adds

Thorim has a lot of friends who want to play with you.

Runic Colossus

Ancient Rune Giant

Those two are like mini bosses. They don’t hit too hard.

Dark Rune Warbringer

Dark Rune Evoker

Dark Rune Champion

Dark Rune Commoner

Waves of trash will consist of these mobs.

Execution

The fight itself has 3 phases, with phase 2 having two parts.

Phase 1:

You enter the arena to see a giant Jormungur facing off against opponents of the opposite faction.

thorim_phixr

They are easily dispatched and don’t really hit hard on tanks. Clean them up and get ready for phase 2.

Phase 2:

Phase 2 is split into two sections, a Ramp/Gauntlet group, and an Arena/Pit group. We’ll talk about the ramp group first.

The Ramp group will normally consist of one tank, seven DPS, and two healers. Speed is the biggest factor here. The faster you get to the end of the hallway, the sooner you can start phase 3. For healers you want someone who can snap big heals, or heals on the move. We found that druids and holy paladins work incredibly well for the ramp group. Large effective heals and lots of mobility.

There will be three groups of Warbringers along your way and a giant golem at the end of the hall that sends death down one side at a time. We assigned someone to call out which side to move to. As a healer, don’t worry about keeping someone who stands in the line of fire from the golem alive, they’re going to die. It’s pretty easy to heal the Gauntlet, just keep the tank alive and burn through as fast as possible.

The Arena group has it’s own tree of woe to deal with. The aforementioned adds will be flooding into the arena to get a piece of us would-be adventurers for ruining their entertainment. The easiest way to do it is to have tanks set up an AoE pit in the center of the arena. We use three tanks (bear, paladin and warrior just for reference). The druid and the paladin tank the vast majority of the mobs while the warrior pulls the champions off to the side slightly (see triangle on the diagram) to keep them from whirlwinding the dps.

arena

Healers (blue circles) should spread out around the AoE pit to minimize the impact of the Storm Hammers. Priests should be ready to mass dispel the Runic Shield from the evokers. Group healing helps a lot in this part of the fight.  CoH, Chain heal, glyphed Holy Light and even Wildgrowth will help keep the DPS in the AoE pit up. Just keep an eye on aggro happy AoE damage dealers though, sometimes warlocks like to explode without warning here. Healers that are spread out should watch for Lightning Orbs and be ready to move quickly, lest they chain the damage to other players. If you get snap aggro from adds through healing, you should run through the AoE pit to give your tanks a chance to snag them with a taunt or even just Consecrate / Death and Decay to grab them. Continue to burn down the pit, picking off Evokers and Champions as you can until your ramp group reaches Thorim and starts phase 3. Name of the game is survival. Heal your rear off! keep everyone up, especially tanks and you’ll be good to go.

Phase 3:

Once you reach Thorim’s platform he jumps down into the arena. A tank has to pick him up right away while everyone else works on adds. Thorim hits reasonably hard when he connects so it is suggested to have a few healers on the tanks. Normally We put 3 healers on the two Thorim tanks, Druid, Paladin and a Disc priest have been wonderful for evening out damage and making Unbalanced Strike transitions easier. As the fight goes on, Thorim hits harder and harder, much in the way of Gruul the Dragonslayer, but three healers should be enough to keep the tanks alive. The rest of the raid and healers need to be spread out around the room, more than 10 yard away from someone if you can. When Thorim Chain Lightnings, it can have disastrous results.

While you’re healing keep your eyes peeled for a white pulsing line going between him and one of the pillars. At this point, you want to run away from that line as quickly as possible. After the line is done energizing him, he will cast an arch of lightning in a 60 degree cone towards wherever he pulled the power from. If you’re caught in it it will hurt. Stop your casting and move fast and then resume healing. The tanks will keep rotating so make sure they are topped off while your raid healers keep track of everyone else. Tank healers have to be careful to make sure they switch to the new tank quickly otherwise you run the risk of the new tank eating two large strikes back to back later in the fight.

In my opinion the hardest part of this encounter is phase 2 for arena healers. There is just a lot going on. There’s a ton of movement, a ton of raid damage and a ton of situational awareness needed to make it through. Heads up Healing comes in very handy in the arena as it lets you move before you’re splatted. It also helps you when you can see the mobs turn to go take out that AoEing warlock before they actually hit her (looking at you Jahadura!) and splatter their remains all over the arena floor. Once you get this part down, the rest of the encounter is no harder then anything else you’ve faced so far. Now for the good stuff.

Healer Items:

Once you free Thorim and he’ll leave behind the Cache of Storms, here’s some goodies he has

T8 Helm token

Scale of Fates – Trinket (Haste/Spellpower)

Pauldrons of the Combatant -Shoulders (Shamans)

Wisdom’s Hold – Shield (Paladins, Shamans)

Leggings of Lost Love – Legs (Priest, Druid)

Also a little poll here. My guild leader thinks Thorim sounds like Patrick Stewart, I think my guild leader is very mistaken. What do you guys think? Does Thorim sound like Patrick Stewart?

Until next time, Happy Healing

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