The Sue Sylvester Method to Raid Leading

sue

She is ruthless.

Unforgiving.

Merciless.

Sue is the cheerleading coach from Fox’s Glee. She certainly knows a thing or two about winning and what it takes to get to that national spotlight. As raid leaders, we try to be accommodate and work with the players available. Sometimes it just isn’t enough.

This is where we can take a page from Sue.

Never takes her eyes off the goal

Whether it is adding another national title to her impressive trophy case or crushing her opponents, Sue never wavers in her pursuits. Set goals and figure out the best way to attain them. Don’t immediately discount every option. You just might have to be creative to find ways to get the job done if the obvious method isn’t apparent.

Be fanatical about your desires as it will rub off on other players.

Openly critical

Get right to the point. Sue never hesitates in sharing what’s on her mind. She says things openly and honestly. Of course, she could be wrong but know that she’ll never sugarcoat failure. If someone screws up, she’ll whip out the megaphone and bellow who it was and what they did. Not only does it inform them what they did wrong, it also sets an example for everyone else. You don’t need 25 players experiencing a defile to understand that it is a bad thing to stand in.

It’s good if a player learns from their mistakes. It’s even better if everyone learns from a player’s mistakes.

Gives people a chance

Sue doesn’t outright say no to anyone who wants to be on the squad. She gives them a shot to prove to her that this is where they belong. Depending on what your guild does, keep an open mind when it comes to applicants. Don’t outright reject anyone unless you have a solid reason to do so. You never know when you’ll find a diamond in the rough.

Reward them

Champions need to be treated like champions. The Cheerios work hard to get where they are. They take care of Sue’s aspirations, and Sue in turn, takes care of them. I wouldn’t be surprised if her budget for the cheerios dwarfs what the entire school gets from the school board. Give your players access to resources that will help them play better. Offset repairs a little. Provide consumables for their usage. Enchants, gems, and other augments should be offered up. Any players stand out in a particularly rough kill? Recognize them.

Killer instinct

Whether she wants to blackmail the principal or destroy tht blasted glee club, when Sue has her mind focused on a goal, she does her utmost best to see it through to the end. This is the kind of cutthroat, no holds barred attitude that slowly seeps to the rest of the raid. If this type of fervor to take down a raid boss can spread, you’ll notice a difference right away. After all, if your raid isn’t motivated or lacks that proper killer instinct, you’re going to have other issues entirely later on.

Bursting Bubbles

This is a guest post from Dwynwen, a Discipline Priest with some lessons to share. Be sure to visit her blog!

I’m one of many burned out 25 man raiders who have turned to 10’s to help minimize raiding impact on ‘real life’. I’d been at loose ends for a regular but casual raid for a few weeks after an alt run I’d been tanking fell apart.

When the call went out for a healer to join a better-geared 10 man ICC alt run, I offered my priest without really thinking about it and almost immediately wondered what the heck I’d done. In theory my priest was quite well geared to start ICC, wearing mostly 232 and 245 with a couple of PVP 264. The real problem was that I’d never really learned to heal in a raid as disc, and I wasn’t looking forward to attempting harder content than I’d ever tried on her before.

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I had two major problems with discipline. One was of perception, and the other performance. Disc isn’t widely understood, at least on the servers I’ve played on. While the information is certainly out there if you look hard enough, holy priests are assumed to be the default and it takes a little digging to pull out the disc information from priest threads dominated by Circle of Healing. Worse, those who don’t know much about the differences between two specs judge us against our holy brothers and sisters, against which bar for throughput we haven’t a hope. I’d had quite a few bad experiences at the hands of PUG raid leaders who judged me purely on healing done, which does make my performance look appalling. Lacking the confidence to challenge this assumption, I tried to adopt a throughput-focused playstyle by using Prayer of Healing, Flash Heal, and Greater Heal. I struggled with mana issues and still performed poorly, and had added quite a bit of stress and anxiety for myself into the bargain.

In desperation, I respecced to holy expecting that to be the answer. I lasted half a heroic before teleporting back out to the trainer. I missed the powerful and dynamic playstyle that I’d fallen in love with in the battlegrounds, using every tool at my disposal to survive and claw my allies back from the abyss. I have the greatest respect for holy priests, but I regretfully concluded it was simply not for me.

Defeated, I stopped putting my hand up for raids. My confidence continued to take a beating from the usual abuse meted out to healers in LFG. Intellectually I knew full well the Paladin had killed himself by standing in a void zone, but with my faith in my abilities at such a low ebb I meekly dropped group to save them the trouble of a votekick and vowed to focus on PVP.

It’s probably understandable that after all of this I would be nervous about stepping into ICC. The first run I was healing with a druid who had a disc priest main. The druid took over healing assigns and she was confident in directing me. “We’ll get the Paladin to tank heal” she suggested, “so you can focus on raid healing with me.”

Raid heal? I didn’t think I could.

“Keep an eye on the tanks just in case we run into trouble, but focus on keeping bubble up on the raid.”

I followed her advice as best I could. The first four bosses passed without incident as I focused on learning this new playstyle. Without a healing meter that tracked absorbs I had no idea how well i was doing, but I soon found I felt far less anxiety and my mana problems went away. At first, my saviour complex had me leaping to direct heal DPS who were taking damage but I slowly learned to have faith in the bubble to hold them until the druid HOT’s could roll in.

To start with, I was quite sparing of the bubbles, only casting them over the whole raid when I knew raid-wide damage was about to occur. As started to see heal reports whispered from the druid that showed how powerful my absorbs were, I gradually learned the art of bubble spam. I modified my raid frames to show Weakened Soul, and aimed to keep it up on all members of the raid at all times. I made a mouseover macro for Power Word: Shield, and bound it to 1.

I learned to move almost constantly to keep myself out of damaging effects while still rotating through the raid, keeping up POM and throwing out Penance. I kept casting, throwing out Renew if I had nothing else to do. If I didn’t have mana problems, I pushed harder until I did.  I started to get better at picking the times when direct healing was called for. Bubble-Spammer I am, but as the only healer in our raid able to break both fears on Blood Queen I gloried in throwing caution to the wind, stacking haste procs, and exploding out in Prayer of Healing to get the raid through. If that’s what it feels like to be a holy priest, I think I’m starting to understand.

dwyn

If the mistakes I made were driven by the perception and attitudes of the community, so was the solution. I can credit good mentoring for most of my improvement. My druid friend gave me many tips, hints, and plenty of encouragement. Apparently this is as natural to her as breathing, because when I credited her with teaching me how to disc she scoffed and assured me I already could.

If only she knew.

There’s a certain truth however to what she says. I already possessed enough of the information I needed to raid successfully as disc, little bits here and there I’d gleaned in my wider reading. What I was really missing was the confidence to put into practice what I knew was right, and the numbers to back it up. Penance Priest, World of Matticus and Plus Heal have filled in some of the gaps for me here. The final piece though only dropped into place when I was provided with an environment where constructive criticism abounded in which to develop and learn.

I can wholeheartedly agree with "The ABC of Discipline Priesting" that playstyle makes far more difference than perfect stat itemisation, and I think it’s a message that many new disc can benefit from. I can assure you I could be gemmed with pure agility and still be performing better than I was before – and I’m not a bad player. I’ve raided 25 man content as progression over two expansions, and have always had a reputation in my guild as someone who hits hard above their gear level and follows direction well. It still took more than a few trial-and-error runs and a guide to gemming for me to finally shed my fear of disc’s perception and start learning to play well.

My gear is certainly not fabulously itemised at the moment – I’m high on haste and regen and low on crit according to the conventional wisdom, and the 200 hit rating and 150 resilience I’m carrying probably isn’t doing anyone any good. I had my reward for all my hard work and development though when, finally brave enough to enter a 25 man ICC PUG, I saw myself top the charts fight after fight against very geared healers. Winning the roll on Althor’s Abacus possibly assisted with the general feeling of benevolence to all humanity, but at the root I was thankful I could finally feel proud of my impact. Bubble is, after all, the ultimate heal snipe.

Of course, the meters don’t tell the whole story and that’s not really what I’m celebrating here. My sense of achievement comes not from indulging my saviour complex, or from the numbers on recount, but from a feeling of mastery of my class. Besides, it doesn’t matter how much you push to top the chart – you’ll still be outhealed by the hunter you killed with Mark of the Fallen Champion by meter-chasing instead of following your assigns.

skada

Oops.

Fears of Delegation

As much as I try my hardest to delegate things to people, I still have a tendency to overextend and overestimate my capability. This became apparently last night when I failed miserably at blanketing the raid with shields against the power of Infest. Lich King attempts are steadily increasing in promise. I think we scored back to back 50% wipes on the tail end of the night.

Progress? Oh you bet. We’re going to beat this guy. We’re going to take it defile by defile, val’kyr by val’kyr. No alcohol until we get him down.

But today’s post isn’t about that. As I mentioned earlier, as much as I’m slowly relinquishing control, it’s not enough. When a tank healer gets yanked by Valks, I instinctively switch to tank coverage until they are free. Because of this though, I lose maybe 4-6 people on Infests. Part of it’s due to the chaotic nature of the fight where we’re spreading out on Defile. I can’t reach some of these guys. The other part is that I’m burning GCDs on tank coverage. Again, overextending myself.

I wish we had smaller GCD timers.

Thursday, I won’t be around to raid. I’ll be watching Video Games Live with a guildie who’s in town. She suggested it and I figured I’d go for it. Now, last year, quarterbacking heals was split between me and Syd. She’s taken a leave of absence with this whole grown up, real life stuff. I never really trained anyone else to do it largely because there wasn’t the need to and I hadn’t found anyone who actually wanted to do it. I had one of my other priests volunteering to do it just for the day. I suppose I should take the advice of one of my druids and just not worry about it. Hard to do that. I’m a chronic worrier.

A New Day

Some quick updates are in order.

Me

I got a new job. Shouldn’t affect my bloggingness on here or on WoW.com. It’s to do with motorcycles! Nervous? Just a little.

My blog

There are some things I want to hash our further on the blog. It’s hard for me to find things that I want to reference. Solution? Set up dedicated pages for tips on each class which link within the blog. It is something I’ve been wanting to do for a while. I just have to make time for it.

My characters

The bright side is that I scored 4 piece for all my toons so I don’t have to run the daily heroic as much anymore. This’ll free up more time for me to work on other stuff (or at least, regain it).

In the beginning of the year, I took a quick break from the game by playing Mass Effect 2 heavily. I’d only show up for raids. I wanted to vary up the routine a bit to mitigate and reduce burnout as well as fatigue. After that, I took a heavy interest in running a few of the hard modes in Ulduar with several guildies who wanted a shot at it. Even with full regalia, some of the encounters still posed a challenge from a technical execution stand point.

My guild

Rolling 2 full lines on 10 man is an incredible chore. The lineup on day 1 may not be the same as the lineup on day 2. One of the groups was able to score a Marrowgar hard mode kill. We actually wiped on gunship once because I underestimated how hard those axethrowers would actually throw. Tonight it’s back to work on Sindragosa on 25. We had two heartbreaking wipes at 9k health and 22k health remaining respectively. It’s all about consistency and we’re not hitting it right now. I’m still looking for more ranged DPS and healers to challenge for top spots (or alternatively, as long term prospects when Cataclysm comes out).

Out of curiosity, do you remember what your first day at your job was like? Any good stories?

Still Going to Run 25s?

chain-link

The big Cataclysm announcement this week is the changes being made to raid progression. To summarize:

  • 10 and 25 raids will share the same lockout
  • Heroic mode will be toggled individually per boss
  • The difficulty gap between 10 and 25 raids will narrow
  • 10 and 25 man bosses will drop the same items
  • 25 man bosses will drop more items
  • Multiple, smaller raids instead of massive ones
  • Continued gating
  • Initial raids tuned for dungeon blues and crafted

First reaction? Surprised. It’s as if someone splashed me with cold water. Again, with the rewards changes and time investment changes, the game is shifted to further accessibility. There are some aspects that I like, and there are other aspects I’m a little wary of.

On reduced commitment

Having the same lockout and having the same item qualities drop will free up time for players to do other stuff. Your raid won’t suffer a penalty either if a number of players unexpectedly drop out for a day due to vacations or dog shows or what not. If you’re short several players, you can still pull off 2 x 10s and not miss a week of gearing up.

It certainly does feel like the raiding progression game is going to slow down.

What needs to happen for this to work

Please, do not screw over the players who prefer to do 25s. I believe some of the extra rewards are badges, loot, and gold. The extra gold is nice and all but for most organizations, it isn’t a problem. Having extra badges will speed up the gearing process for sure.

1) Increased item drops: And I mean a lot more. To put it into perspective, if you take down Marrowgar on 10s and 25s, your raid gets access to 5 possible items. If you were wearing ToC or Ulduar level gear, any of those 5 items could have been an upgrade. What drove some players to run ICC 10 and ICC 25 was that any item, whether it was a 264 or 251 level, would’ve been used regardless. I know I’d like to see 6+ drops to truly make it worthwhile.

2) Other incentives: Mounts or titles? I don’t know. But there needs to be something that’ll keep players motivated to do 25s. I’m not sure if money and badges alone will do it.

3) Difficulty: I don’t know in what direction the raid difficulty it being switched to. Is the difficulty going down or increasing? It should be just as punishing either way, I think.

This is the fear. The fear is that players will opt to switch to 10 mans that is further into a raid instance than a 25 man when they’re only 3 or 4 bosses in.

From a player progression standpoint, would you rather be in a 25 that has taken down 2 or 3 bosses or a 10 man that has taken down 7 bosses in a zone? Knowing that the item grade is going to be the same, I’d say that most players will opt for the 10 man.

On the other hand, what some players seem to have forgotten is that there is only 10 players allowed. Someone’s inevitably going to have to sit. 25s feel a little more accommodating, and dare I say it, more forgiving. With more players, you get access to more outs to help put you over the top during encounters.

In addition, don’t forget about Kae’s point on difficulty. The reason that 10’s are perceived as easy is that players often run them overgeared. Doing ICC 10 with ICC 25 gear made it that much easier. But we’re using the same gear now.

I know that for now, I’m still committed to 25 man raiding into Cataclysm.

On raid instance sizes

I actually missed the mid-sized raid instances we had during Burning Crusade. In the closing months of the expansion, many players went through Karazhan, Gruul’s and Magtheridon then jumped into Black Temple, Mount Hyjal and Sunwell. It felt as if Serpentshrine Cavern and Tempest Keep weren’t as played as the others were. Right now, we’ve got the extreme of mammoth sized instances and short instances (I’d consider Trial of the Crusader short-ish) but there is nothing in between. Plus it’ll give us some more visual variety. I know there are players who got exhausted of running the same things whether it was Naxx, Ulduar and Icecrown. At least with an extra set of instances, the time it takes to get visually tired of places won’t be as quick.

One more question

Since 10s and 25s share the same lockout, will there be an option to toggle between a 10s and 25s mode if you’re already saved to it? Let’s say we clear out half an instance and the next raid day, power goes out for half the guild. Instead of calling the raid, I wonder if it’s possible to switch from 25s to 10s just so we can keep going with the players available.

Other reactions

I called out on Twitter for other bloggers who’ve written about their thoughts on the topic. Check them out: