Matticus

Matticus is the founder of World of Matticus, a World of Warcraft blog.

A Lesson in Guild Ultimatums

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It’s been 2 and a half years since Conquest has been formed. We’ve had our shares of victories and defeat. I figured a situation like this would come one day. I never imagined it would come from a main tank. Least of all from a main tank. I knew he wasn’t having much enjoyment out of the raiding scene.

Let me be clear for a moment. The story I am about to tell is not one of vindication or shame. It is one of education so that my guild leading colleagues would be better prepared should a scenario like this arise. It would come in many forms, but the most common would be if I don’t get <this>, I’m leaving.

Threats never work. Even if the leadership allows the request to go through, you can be damned sure it’ll be done so reluctantly and not out of loyalty. If anything, such gains are only for the short term.

Right, let me resume my story. Our main tank had opted for retirement. Not having fun’s a perfectly valid excuse and one that appears to be echoed throughout the community by several players. I have absolutely zero desire to force someone to play a class or role that they don’t want to play. It’s just bad for business. So I accepted it and moved on. Every player that had a tank position in my raid group was bumped up 1 rank. The secondary tank became the primary tank. Tanks 2-4 frequently rotated depending on the encounter. I am blessed with having 6 players w ho are capable of tanking should that need arise.

I come back the next day and visit my forums. I discover that our retiree posted a message:

“If you don’t make me an officer, I’m going to quit the guild.”

Was that what this was all about? Power and recognition? My gut instinct was to flat out say no. Officers are selected based on certain qualifications. There are certain traits that make them special and dependable. However, what you may not know is that there are qualities which automatically discount a player from ever being an officer.

I’ll list some of them here.

Attendance

When a player takes a break from a game without mentioning anything, I might give them a bye for it if their reason is justified. When a player pulls that stunt multiple times without saying a word, that’s the line for me. I cannot have leaders who decide to come and go at their own whims without notice. It would do more harm than good. A leader needs to be available when they can and to say so when they cannot. If a raider does this, I cannot trust they won’t abandon their position when issued additional responsibility.

Shirking responsibility

Conquest has an unspoken leadership ladder. As leaders are appointed by myself with the consent of the other leaders, there needs to be a way to evaluate their mettle and skills. Our loot system involves the use of loot council. The only way to ascend is to go through the process and sit on the council at some point. If a player refuses to handle loot council, then they may not be fit for command at all. If they’re not willing to handle important decisions like who they believe loot should go to, then I don’t know if the harder decisions can be handled (such as roster, player evaluations, and so forth).

Saying no the first time

When the boss asks a player if they want additional responsibility, the player shouldn’t just say no and then issue an ultimatum months later. If I asked someone and they said no the first time, that’s that. I wouldn’t approach them again because I figure there’s no interest in it. Onus is on the other player if they reconsider. I can’t chase people down and hound them repeatedly. I do that enough during raids calling stacks, spreads outs and debuffs. I generally don’t make offers more than once. But that’s a personal style.

Stability

This one actually just occurred to me. Leadership players need to be a rock (or at least, pretend to be one in front of everyone else). It’s okay to be pissed off and upset once in a while. But constant brooding does no good to anyone. A long time ago, I had a player who would crumble and fold when they were chastised for blowing an assignment. Officers have to be made of tougher stuff to withstand the criticism that’s bound to happen. Someone who sheds tears or anger every time something negative is said in their direction isn’t a player fit for command and I doubt such an individual would be able to garner the respect and loyalty of the players.

That being said, I learned a few things from this experience. Strong player depth is what allows guilds to keep going and to survive. The very day that ultimatum was issued, the player was flatly denied and practically laughed out of the guild. We went and took down Theralion and Valiona on heroic mode that same night. While tanks are a critical component for raiding guilds, an awesome tank does not a successful guild make. You still need the DPS and the healers to play at their best. One of my faults is not keeping a tighter finger on the pulse of the guild. It’s difficult to split time between work, raid and just general socializing. It’s also nigh impossible to know what goes on in the heads of others. But I have to make a better attempt somehow even if that means sacrificing my peace and quiet time.

The burden of command is not a light weight to carry at all. Anyone that tries to make such demands for it is just out of their mind.

Next time you’re annoyed about something, I’d suggest talking about it first and requesting it rather than trying to make a threat. Odds are good it won’t end well.

When Good Enough isn’t Good Enough

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With Conquest taking down Throne of the Four Winds and Theraliona on heroic mode, we find ourselves now at 7/13 hard modes for progression (We could also greatly use another Rogue or Warlock).

At that progress level, I’ve had to make slight adjustments to our recruiting requirements. Namely, gear that was good enough to get through normal mode bosses such as players with a mix of crafted epics, reputation epics and other blue heroic quality gear just won’t be enough anymore. With the way the lockouts presently work, we only tackle heroic bosses. There aren’t that many normal mode bosses that we can really take on lest it compromise our progression. We generally don’t downgrade heroic bosses to normal because we usually take them down within a couple of attempts.

Because of this, we’ve raised our gear requirements from an average item level of 345+ to 356+. Why? Because we can’t spare the time and effort to go back through and “carry” players to get gear upgrades. Our directive is to go progressive and look forward. Granted, because of this, there’s going to be a slight gap. Players that draw in will continue to get to gear and I also need to take care that the players who are sitting on the side get rotated in the week after so they can get practice and shots at gear as well.

But how can I get better if I don’t get to raid?

Therein lies the kicker. As a player on the outside looking in, that player needs to do well enough to draw into the lineup. From there, they’re off to the races. But as a raid progresses through the different bosses, the minimum requirements will go up. What may have passed as above average months ago may not be good enough now. If there was one thing I missed about having access to separate 10 man raid instances, it would be the capability to gear players on the side during the weekend. The success of pickup raids on vary wildly from server to server. I get lucky joining 5/6 clears in Blackwing Descent on my alt Ret Paladin. Not everyone is so fortunate in getting in.

Player patience

The other thing I notice is that player patience drops the moment we take something down on farm. I know my guys tolerate the first 20 – 40 learning wipes. Once we get a fight down once or twice, people get agitated if we wipe more than 2 or 3 times. Wiping more than that is inevitable if we pull in several newer players who haven’t taken down the fight yet (much less seen it at work). I counter this by placing them in the most easiest and least stressing of roles. I don’t try to switch up the tanks unless it’s extremely urgent (such as a missing tank). I’ll place new and less experienced healers on raid healing duties until they see enough of the encounter for me to get them to specialize in certain positions (Tank healing, or kiter healing or tackling the stupid Rohash platform on heroic mode).

I face pressure from the veterans from trying to get through the stuff we’ve taken down on a timely fashion to get moving onto the stuff we haven’t seen.

On the other hand, I face pressure from the newer players who are also dying to get in on some of the action for loot and to see the encounter.

This new system makes it a little difficult to accommodate both. I’m glad those big nerfs are coming in 4.2. It’ll spur up alt and pickup runs again for sure.

The bottom line

Performance matters. Is it the only factor? No, of course not. But it still represents a significant portion.

You can be the nicest person on the planet and still do lower DPS than the tank. Sorry, not good enough.

You can be the hottest guy/girl on the planet and still do lower DPS than the tank. Sorry, not good enough.

You can have the best gear available and still do lower DPS than the tank. Sorry, not good enough.

The bars on the DPS meters have a cutoff point where it becomes a liability to bring a player in. It’s up to that player to not be a liability. I’m not sure if I’m willing to stack the deck to help ‘em out or ask veterans to ease off the gas a little bit. It’s quite frustrating either way. I love the new lockout system and all. It’s freed up 3 hours of raiding that doesn’t have to be done, but it introduced an additional set of headaches.

With a 4.2 release but only weeks away, I struggle to find a line between straight progression to get as much down as we can or switch to gearing. If we go for the progression focus, I’m tempted to utilize lockouts to cut away the time. Right now, we’re operating on 3.5 hours for farm and 7 hours for progression. Basically, we spend our day 1 clearing to a progression boss and days 2 and 3 working on pulls, fine tuning and going through it completely phase by phase, minute by minute, attack by attack.

Heroic Nef is next. Could use some pointers.

The Gradual Shift to Inefficient Healing

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I actually had to read this a few times to make sure I was reading it correctly. I swear, blue language happens to take a language on its own entirely. It’s like lawyerspeak but for gamers. This is a passage taken from the Firelands Q&A that was released a few days ago.

Q: It can be anticipated that mana regeneration and maximum mana will increase from gearing up with the new Firelands equipment. Isn’t there a possibility that healers can spam big heals again (and more quick heals) just like in WotLK? If so, is there any plan to handle this without class nerfs? – Whitewnd (KR)

A: As damage increases, healers will need to use their largest, most inefficient heals more regularly to keep up. That’s fine and was all part of the design. We just didn’t want players to opt out of mana regeneration too early in the content because then Spirit (and mana-related procs) on gear wouldn’t be attractive, and because we’d have to balance difficulty by making the tanks die in a couple of GCDs if not healed continually. Most progression-oriented healers still want large amounts of Spirit, often in every single slot. As they get more comfortable with their mana, they’ll be able to replace some of that Spirit with other stats, but the Spirit will still be valuable; more Spirit on a set piece for example might mean being able to use a different enchant or reforge on another piece.

This is still a much better place to be than we were with Lich King content, where mana stopped mattering in the first raid tier. Aside from the mana changes we’ve already made to Innervate, Mana Tide Totem and paladin heals, we don’t think an overall regen nerf is necessary.

The first two sentences pretty much gave it away. We started the expansion heavily relying on triage healing to get things done and to be as efficient as we could. Heal was extensively relied on as our filler spell (for Priests). Other healing classes had the same. Drawing back from the previous years and expansions, we knew that as encounters got increasingly difficult, our gear levels would rise with it. The only constant here is mana cost. The mana cost of Flash Heal stays the same whether we’re working on Tier 11 or Tier 15. So we’re seeing a trend where Heal is going to gradually be rotated out of our spell usage in favor of high impact, inefficient spells – Largely because of necessity. It appears that in Firelands onwards, mana neutral spells can’t even be considered anymore.

For example, during the first part of the expansion, I relied on Heal as my filler spell. I was always casting something on players where damage was expected. Now I’m relying mostly on Renew as a filler spell for Holy. I’m hoping healing in the final tiers of Cataclysm aren’t going to be as mind numbing or stressing as they were in Icecrown Heroic. With higher health pools across the board for everyone, we should still have some time to react to incoming damage. Instead of dying in 1-2 shots, players would die in 3-5 shots.

This appears to be part of the design intent (Sentence two). Rising gear levels means larger mana pools and larger secondary stats. We’ll have much more flexibility when it comes to stat allocation. Right now, we need around 2100~ Spirit to function. The rest of it goes to your Mastery, Haste or Crit (Whatever tickles your fancy). From Firelands PTR testing, we’re going to need a little more Spirit for sure to be do our jobs. We’ll have much more stats to move around though.

Have you seen the Discipline numbers on the PTR? 40000+ Divine Aegis crits and absorbs (stemming from the 200% bonus to crit instead of 150%). I wonder if stacking crit and mastery is the way to go. Decisions, decisions!

How to Own Your Trial Run Like a Champion

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Been addicted to read the Game of Thrones series right now. Not watching the TV show just yet. I want to get through the books at least. Also, my hometown team of Vancouver in the Stanley Cup finals for the first time in 17 years! Hockey has killed some of our raid nights with about 5 of us from Vancouver. We can still work and raid if it’s just the 5, but we could certainly use more players (DPS with off specs would be great).

Recruiting’s a bummer right now. Everyone that applies could be a stud or a dud. Today’s post is a story of how an undergeared player just strolled in and wrested a full time roster position into his grasp.

Step one: Getting In

At first glance, he didn’t have the best of gear. He sporting blue quality items. What sold us for the trial though was the application. One of our questions involved a spec explanation and what is done to maximize it. He lists the correct primary stat and then goes on to list exact DPS rotation and why it had to be modified due to additional factors like glyphs and secondary stat allocation. It’s easy enough to parrot the information that can be found on prominent community websites, but those typically demand precise gear levels before optimal equilibrium can be met. Most players applying to raiding guilds don’t meet that quite yet. A little explanation on the side helps. It’s an ideal world we live in where every player is expected to be optimal.

But, we don’t live in an ideal world. We adapt to what cards we’re dealt and make it look awesome.

Step two: The Trial Run

This is where the applicant shone. He had never seen any of these heroic encounters before first hand. But you don’t need previous experience to understand that stuff on the ground is generally bad, or to run to a specific location with a bad debuff. Stand out applicants pick up mechanics within one or two attempts and maintain a high level of consistency in play.

Absolutely nailed it. You know you’re off to a good start when no one calls a Rebirth on you because you didn’t die. If you don’t stand out negatively like that, you’re golden.

Step three: The Aftermath

Didn’t do so hot there? That’s tough. I daresay most guilds allow recruits additional time to get acclimated and comfortable. You might get a second or third shot later on where you can really rock their world. The line that annoys me the most as a recruiter is the “I don’t have enough gear to make an impact” argument.

Now, I get that.

But if gear level really was that low, they wouldn’t have been screened through in the first place. This applicant barely scraped by our minimal expectations laid down in an application but came in and nailed DPS rotations and survived like the best of them. Their numbers were on the low end of the curve relative to the other players. But they kept quiet, made no excuses and did the absolute best they could. They didn’t complain, they didn’t whine when they weren’t brought in at all knowing that sooner or later their chance would come if they continued to appear. Summer is here which means roster sizes are going to be all over the place.

For me, it’s always been about the attitude. It really annoys me when performance is blamed on stuff like gear. I second guess their mental fortitude after that. What happens if they have a crappy raiding night later on? Is it going to be blamed on gear when they’ve already been outfitted with what’s available? Relax a little and do what can be done, listen to the feedback given by evaluators and run with that. Not everything needs to be a point of contention.

Sometimes the best thing you can do is sit your ass down and shut your ass up. Don’t be difficult. Our new player acknowledged his short comings and resolved to try harder. Since then, he’s worked his way into a starting spot.

* Bonus step: Fitting in

Hang out with the guild for a while after raids. Just be sociable and get to know people. They’re your new guild. Find out what makes people tick and just try to be friends. Don’t start off holding grudges against other players who do better than you or getting too competitive. No one likes a loud mouth who comes in trying to rock the boat. It just makes them seem desperate for attention.

Would you pay for Premium?

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Blizzard’s Mobile Armory which now offers guild chat capabilities? $2.99.

Recently announced cross-realm Dungeon Finder feature? More money.

Additional mounts or non-combat pets? Those range anywhere from $10 to $25.

I’ve seen people upset that all these extra cool features are costing additional money. We’re paying 15 bucks a month already. Shouldn’t we be entitled this stuff? I’m not so sure. I do have a different take on it. Things like the Mobile Armory, the cross-realm Dungeon Finder and stuff, those aren’t exactly essential game play services. Blizzard typically doesn’t charge for content (Exception: Burning Crusade, Wrath of the Lich King, and Cataclysm). If it’s something related to stuff we can do in game, there’s no extra cost to it. We just pay the monthly cost and that’s that. I have a difficult time understanding why some players are annoyed over an optional feature.

At school, we have a universal transit program. For an additional 105 bucks a semester, we get a pass that lets us travel anywhere via public transit in the Greater Vancouver area (that’s 26 bucks per month of go anywhere). Many of my friends complain because they drive to school, to work or to shop. They have no use for such a pass. Yet the school makes it mandatory. The only way this deal would’ve worked between the University and the public transit system is all or nothing. Given the option, they’d rather opt out of it. I can’t blame them.

The point I’m trying to get to here is would you rather pay a higher monthly cost for included services or have a lower monthly cost along with optional services? What if the monthly fee went up to 20 bucks instead but came with the ability for you to interface with the armory remotely through your mobile device? Not only that, you’d get to be able to use the cross-realm Dungeon Finder feature. And just for kicks, having the active premium subscription service means whatever new mount of combat pet comes out of the Blizzard Store goes straight to your mail too. I’m not interested in this stuff as much (that’s a lie, I bought a celestial pony and a pandaren monk). I’d even consider the cross-realm Dungeon finder just to have a chance to play with potential off-server recruits who were of the same faction to see how they’d fair (fare?) in a 5 man environment at least.

I like the opportunity to pick and choose what additional premium features I want access to. If it costs extra, that’s okay because then I can see what I’m willing to pay. Otherwise, the other alternative option is a higher price with no say in customizable features.

15 bucks a month for WoW. I had to pay 18 bucks to watch Thor last weekend. Great movie, but remind me not to watch stuff in 3D again.

Uh, anyway, anyone need heals?