Sydera

On Exploits: A Philosophical Musing

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a chivalric engagement

There’s been much talk lately, on WoM and elsewhere, of in-game “exploits” and their proper punishment. Most recently, Exodus has been censured with a 72-hour suspension for taking using Yogg’s mechanics to their advantage. A while back, Karatechop of Vek’nilash received a permanent ban for using the god-mode Martin Fury shirt. Even further in distant memory, Ensidia publicly admitted to using a buff from Freya trash to complete a “mathematically impossible” hard-mode Hodir. In this post I am going to muse about what is right, what is fair, and what is permissible in the World of Warcraft. Let me make clear that I don’t condone cheating, but it does make me sad when players get punished for actions that they don’t realize are wrong, especially when there’s no clear rule or precedent.

On Play

In such ambiguous cases, I almost always sympathize with the so-called cheaters. To explain why, I’ll share a few thoughts on the philosophical bent of World of Warcraft. First of all, it presents itself as a game. In any ludic world (ludic being a fancy pants academic word to describe an environment in which play is permitted), the “rules” are relaxed. Don Quijote, for example, operates in a ludic world of his own creation. Thus, the self-styled knight is exempt from rules that apply to “normal” people. Don Quijote has created his own “rules” as he plays at being a knight–according to him, he no longer needs to eat or sleep, he doesn’t have to pay when he stays at an inn, his wounds will magically heal when he applies a mixture of rosemary, olive oil, and salt to them, and windmills and other giants of industry deserve a good beating.

The World of Warcraft is by definition ludic, and no one, least of all Blizzard, should be surprised when people do things that aren’t exactly normal. In fact, I’d say that gaming encourages players to test the limits. Is theorycrafting an exploit? I should say not. But when players of a game optimize, they tend to do so to the limit of their abilities. I would say Exodus’ kill of Yogg+0 was pretty darned clever, even though it’s been ruled illegal. I’m sure I wouldn’t do the same thing myself–because I’m both too dumb to figure it out and too fearful to follow through with it. Without a precedent to tell me them that the technique was wrong, how was Exodus supposed to know? What they did falls under the aegis of being creative on a boss kill. Sure, I’m much more likely to do things like Wowwiki says I should, but how do the pioneers draw the line between brilliance and exploit? After all, the word “exploit” is used just as often in a positive light, to mean a great deed, as it is to indicate taking unfair advantage.

On War

The idea of the “exploit” as a masterful feat brings me to my next point. We all play a game called World of WARcraft. Notice the war in Warcraft? While the old proverb claims that “all’s fair in love and war,” most educated readers probably realize that warfare does in fact have rules. It always has, from ancient times until now, and these rules are culturally determined. The rules of war work to preserve life, particularly among civilians and other innocents, but also among soldiers themselves. However, these rules of engagement are always changing. For example, the insurgency in Iraq and Afghanistan is helping to establish new parameters for warfare–for better or for worse.

For me personally, I am a pacifist. No one is ever going to convince me that there is glory to be found in killing and maiming other human beings. However, I’m fascinated by battlefields. They bring out feelings of sadness, loss, and anger at the stupidity of humanity–and yes, I’m just the kind of person to wallow in such melancholy imaginings. I recently stopped at Gettysburg on my drive from NY to NC–there are few things that bring me to tears, but reflecting on human suffering on a mass scale does it every time. As a southerner and a passionate advocate of equal rights for all, any Civil War battlefield evokes in me a mixture of guilt and nostalgia that I can’t quite get anywhere else. Since my Gettysburg visit, I’ve been reading up on the different generals whose names I saw on the monuments. I can tell you based on even a little reading that in times of war, I’d rather serve under a general who pushes the boundaries than one who does not. If I have to be an ordinary Confederate soldier, I’m probably going to be killed or mutilated anyway, my amputated limbs stacked up like cordwood outside the makeshift camp hospital, but give me Longstreet over Lee any day as my commander. In the case of the Civil War, an ignominious, guerilla-style defense kept people alive where a gallant frontal attack would get them killed.

The point is that the rules of war are not fixed. What worked for Napoleon won’t work for Lee, and what seems most “honorable” is often most stupid. In our World of Warcraft, the designers should expect people to be constantly testing the limits. That’s why I don’t support banning people for exploits–essentially, you’re banning players for an excessively winning strategy. It’s hard to argue that Karatechop’s magic shirt technique was a failure, though it certainly was a cheat. However, killing a virtual robot without hardly trying does not seem like a “war” crime to me–no innocent bystanders, after all, were injured in the course of said illegal kill. In cases where malice is not present, what I would do is suspend rather than ban the player. Why would Blizzard want to ban people for using the best strategem available in their personal “war” against internet dragons?

On Honor

Along with play and warfare, I’d say the third principle that the World of Warcraft depends on is honor. We’re encouraged to seek out “honor” and “honor points” through PvP–which means the brutal killing of “enemy” players. Many quest texts also appeal to our sense of personal honor. “Honor” however, is not one singular concept but rather something that is both culturally and individually determined. Before commenters chime in that I have no idea what honor is, I’d like to say that in my day job as an academic, I study chivalry. This means, among other things, that King Arthur and his very honorable knights might as well be my best buddies. I think I have a good idea what honor is in the chivalric sense. It means a sort of personal integrity, an adherence to a code. However, for the Knights of the Round Table, this code is rather idiosyncratic. Certain parts are common to all. For example, an honorable knight aids the helpless, shows mercy when his opponent yields, keeps his bargains, and behaves himself when he is a guest in someone else’s home. However, for some knights, honor comes to include not only these secular virtues but also religious ones like purity and chastity (Percival or Galahad), while for others, “honor” is pretty close to the aphorism that might makes right (Yvain or Tristan). “Honor” also sometimes means defending oneself against real or perceived insults, often with bloody results. Honor is always idiosyncratic, and it has always caused social trouble–just ask Desdemona how she feels about the concept!

Now, since “honor” in World of Warcraft is tied to the PvP system, isn’t it closer to the “might makes right” model? How then, are we supposed to know how to be “honorable” when it comes to in-game bugs? I’d say there are some serious philosophical conflicts in WoW. The case that most stands out to me is the Martin Fury shirt, probably because the two players involved, Karatechop and Leroyspeltz, play on my old server Vek’nilash and are both acquaintances of mine. Leroy and I were in the same casual guild for about a year and were co-officers for part of that time. I can testify to Leroy’s lack of malice–he’s the kind of happy-go-lucky casual player that Blizzard is usually happy to support. In fact, my first response when I saw the story was not “Leroy, you cheater!” but “Leroy, how could you be so stupid!” My feeling is that Leroy, and probably Karatechop too, are innocent victims of their own failure to understand how Blizzard works.

On Fear

In a game where one earns “honor points” for randomly killing people whom they have no reason to fight as they’re trying to finish their Hodir dailies, how do I, as a player, know what I should and should not do? I do, in fact, wish to be as “honorable” as Galahad …but it’s hard to figure out what that means in WoW. I’d have to say that my code of personal honor in WoW has to do with how I treat other players (kindly, of course) rather than how I approach game mechanics. As for my philosophy on PvE, I turn to Machiavelli, who tells us that if one wants to be an effective leader, it is far better to be feared than loved. I fear, rather than love, the Blizzard developers. I have spent quite a lot of time building Syd and developing an in-game social network. I couldn’t bear to lose her. In the whole Martin Fury debacle, the only thing that bothers me from the players’ side is Karatechop’s cavalier attitude toward getting his guild and raid members suspended. I would be furious if I were a victim of such shenanigans. I would be grieved and regretful if I had inadvertedly deprived anyone of their character for any length of time.

Because I fear Blizzard, I take a pretty hard line on cheating and exploits for myself. I won’t buy gold or fight a boss in a doorway because it’s easier, even though neither of those actions seem “malicious” to me. Sure, on Prince Malchezzar my raid spent quite a lot of time figuring out the best “spot”–but I can also tell you that we never found the magic nook or cranny that made Prince beg for mercy and give us our helmets for free. If we had, I probably would have insisted that we take him back to the middle. I’m all for innovation, but I err on the side of caution–not because exploiting feels “wrong,” but because I fear the consequences. Heck, I even worry if I make a lot of money in the same day on the AH. Sometimes I get lucky to the tune of a couple thousand gold, and I find myself looking over my shoulder. I do the same thing whenever I see a police car on the highway, even though I never speed.

On Right and Wrong

Many things that I feel are “wrong,” like corpse camping a lowbie or shouting racial slurs in General chat, are never punished in game. Many actions that seem less dishonorable, like gold-buying or using an item one received in the mail, result in permanent bans. How am I to tell what is right and what is wrong? My internal standard for good and evil doesn’t seem to work when it comes to WoW. The Terms of Use itself is rather vague, and it cannot serve as my guide to virtue and prosperity. As a player, I try to do my best by others (you’ll never catch me ganking Horde) and err on the side of caution when it comes to the Terms of Use. After all, the TOU pretty much declares that whatever Blizzard decides is wrong, IS wrong. That sounds pretty Machiavellian to me.

Patch 3.2 in Brief

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So I’m a little long-winded. My typical posts run somewhere in the 2000 word range, with the longest of them hitting a staggering 4000 words. As a personal challenge, I am going to provide a little commentary on multiple aspects of Patch 3.2 . . . in two sentences or less. Patch changes are listed in descending order according to the very scientific standard of my personal interest in them.

Coliseum Raid Instance

Five bosses is far too few for a new raid dungeon, regardless of how many times we can play through it in a week. Also, if Blizzard thinks I’m going to be satisfied fighting a Jormungar that looks like every other big worm just because it drops Tier 9, they are fooling themselves.

Normal and Heroic Versions for both 10 and 25 players

I don’t know about the rest of you, but I really don’t enjoy killing the same boss repeatedly–regardless of the “extras” in hardmode–in the same week. I used to really, really hate the 3-day reset on Zul Aman for that reason.

New Druid Art

I applaud any and all new artwork in game, including the pink kitty. Now, if I can have one of these forms, I might just go feral myself.

Resto Tier 9 Bonuses

Lackluster compared to Tier 8. HoT ticks that can crit will have less impact than a small front-end instant heal on Rejuvenation.

Three Flavors of Tier 9

They had better not be Rum Raisin, Licorice, and Bubble Gum. In all seriousness, the designers need to take care that the color mix doesn’t make us all look like clowns.

Lifebloom Nerf

Wait, didn’t they realize that the Bloom is nearly 100% overheal anyway? This spell’s now awkward mechanics and situational use have already minimized its place in my rotation, and I’m quite sure that we don’t need it at all as things stand.

New Resto Idol

This will be the new must-have Resto druid accessory, more stylish even than a pair of Manolo Blahniks.

Changes to Mp5 allocation

It’s about time! Even in BC this stat was too “expensive” for its value.

Upgrades to Profession Bonuses

These are all fantastic and I applaud them, but I had really wanted a new alchemist stone. I just really like the idea of manufacturing my own Pet Rock of Uber.

Epic Gems Available

There goes all my hard earned flask money! Seriously, did we even need these?

Reuseable Flask of the North

Why haven’t they thought of this before?

New Moonkin Idol

Probably not as good as the Resto idol since Moonfire is a low-priority spell.

New Heirloom Item

With this stacking bonus, my baby priest will be leveled up to . . . 40 in no time, before I forget her again.

Streamlined Emblem System

Golf claps. The system as it was could be pretty awkward, and at this point in progression it’s appropriate to use emblem gear to facilitate a reroll.

New Pets

I want a baby raptor, especially if he makes a cute squeaky noise.

More Argent Tournament Dailies

I wish I didn’t have to have exalted reputations to unlock them. Dailies are a nice thing to do on alts, and I’ll be stuck doing them on Syd–I just can’t really see myself getting the Argent Dawn/Crusade rep a second time.

More Argent Tournament Mounts

The dailies didn’t hold enough of my interest for me to buy even one of the mounts yet, so I’m indifferent. I still have two pets to go as well.

More Tasks For My Argent Tournament Squire

I love how Averna calls him her pet boy. I humiliate mine by making him carry the Gnomeregan flag, and I can’t wait to make him fetch my dry cleaning.

Changes to Mounts and Mount Prices

I am extremely puzzled by anyone who opposes these much needed quality-of-life changes. To them, I will only say that every generation, as it ages, always claims that when they were young, things were “much better” because they had to work “much harder”–It’s annoying when Gramps says it, and it’s annoying when you post it on the forums.

Venomhide Ravasaur for the Horde

That’s just ducky, but why doesn’t Blizz let everyone get both this mount and the Winterspring Frostsaber? I have never understood the resistance to cross-faction mounts.

Changes to Shield Block on Items

This is not a genuine fix to warriors and paladins, and is barely a bandaid. I still foresee a day of reckoning ahead for tank balance.

New Battleground

Funny, I still haven’t managed to visit Strand of the Ancients yet . . .

What Can Healing Meters Tell You?

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meters
The conflict over healing meters is an old topic, on this blog, the WoW healing forums, the PlusHeal forums, and, for many of you, within your own guilds. While it’s widely accepted that meters are one of the best tools dps players can use to analyze their performance, the usefulness of meters when it comes to healing or tanking has always been in doubt. The official line from Ghostcrawler is that meters can’t tell healers very much about their own effectiveness. The following story is a tidbit taken from a forum topic on Shaman PvE healing. I first read it, however, in a repost on my own guild’s site. It seems that whenever the developers comment on healing meters, people take notice. Ghostcrawler says:

We were talking about healing this very fight [XT hardmode] just yesterday. One of the designers had an interesting experience. Their first Holy priest had much larger healing (total and effective) on the fight than their second Holy priest, so they asked the second priest to go Shadow. They kept wiping. They then swapped them, and made the star Holy priest go Shadow. The second Holy priest’s healing was much lower, but they won on the first try. The second priest just had better timing and cast the right spell at the right moment, even though his total and effective healing was lower overall. The moral of the story is meters are very useful, but like any tool, their ability to measure what happens in reality has limitations. In my experience, players put too much emphasis on them, especially for healing.

I have to say that GC’s Tale of Two Priests seems apocryphal to me. As my guild members pointed out in our website discussion, this is an odd situation that we can’t really imagine in any of our raids. It seems–to us anyway–that there’s not enough information here to judge what really happened. One of my guildies suggested that maybe the “star” Holy Priest was also really good at Shadow, and that seems pretty reasonable to me. However, what’s clear is that Ghostcrawler–who, let’s face it, has more information than you or I do–thinks people put too much emphasis on meters.

The truth of the matter is that healing meters CAN tell you a good number of things about a healer’s overall effectiveness. The trick is learning to read them with a critical eye. In the interest of full disclosure, I’ll tell you that I probably like and use healing meters more than most healing bloggers I read, and certainly more than Ghostcrawler. However, in my own guild, I’m usually in the anti-meters faction. Ironically, our guild’s biggest advocate for healing meters is not himself a healer. There’s no guarantee that a guild’s leadership will be healing-savvy, and the points in this article should help raiding healers enter into an intelligent discussion with even the most determined meter-maid of a raid leader.

In this article, I’m going to go over a few things that healing meters CAN and CANNOT reveal about your guild’s healers. I would never, for example, promote or dismiss a healer from my raiding corps based on meters alone. However, if I were evaluating a new healer, I would expect the different logs to be able to tell me a certain amount of things. At certain points, I’m going to be referring to the combat log parsers I’ve personally used, including WWS, WoW Meter Online, World of Logs, and of course, the ubiquitous Recount. Each of these programs displays the information differently, and some are more nuanced in their presentation than others.

What Meters Reveal

Who won the meter?
Did you win the meters last night? If you can answer this question, as a healer anyway, you don’t know how to read the meters. In the above screenshot from WoWMeter Online, it might look like Kaldora “beat” Mallet on the meters…until you notice that Mallet is a discipline priest and, as such, his primary ability doesn’t even show. Essentially, when you are looking at any combat log statistics in any form (even scrolling through the log itself), what you are doing is reconstructing the raid from perspectives other than your own. It’s a bit odd, like watching a home movie of yourself. Just like the camera’s lens, the log parser has a limited view of your actions. It collects statistics, and these tend to be fairly accurate, but you have to do the evaluation yourself. I read a combat log parse critically, and the following are the questions that the statistics can help me answer.

1. What were the healing assignments?
As a rule, tank healers place lower on the meter than raid healers. That’s just how it is–unlike dps, who can do infinite damage, a healer can only put out the numbers in response to damage. The more targets, the higher the ceiling. When I look at a breakdown for a particular fight, I can reconstruct the healing leader’s instructions to the raid pretty easily. The “Breakdown” section of WWS or “Who Healed Whom” section of WoWmeteronline will tell you for certain where people spent their time. However, for the most part I can reconstruct who did what just based on percentage of healing done and spell choice. When I have a new recruit in the raid, I use the meters to check if she’s been following instructions.

2. What is a player’s rotation?
If you’re a longtime healer, you might think that you don’t have a rotation. You just do what seems “natural,” right? Healing might seem like a mysterious force that arises out of the aether, but in fact, every healer has a rotation, either explicit or implicit. It only seems that there’s no rotation because you’re not mashing 1-2-3-3-3-3-3-4-4-4-4-4 like a Moonkin would (and let me tell you, the rare times Matticus lets me play laser chicken I need serious help from Squawk and Awe to get the 3’s and 4’s at the right time). Healer rotations are not necessarily set; rather, they are a series of if-then statements. If X kind of damage occurs, the healer casts spell Y. Some healers have a more explicit rotation than others. Druids are the most like dps in that our healing spells set up combos. 3X Lifebloom is a component of a rotation, as is a HoT setup for Nourish. And that 6-second cooldown for Wild Growth or Circle of Healing? That little piece of timing contributes to the development of a rotation for Resto Druids and Holy Priests. I don’t know about the rest of you, but whenever I’m raid healing, I’m watching my Wild Growth cooldown like a hawk. I know the number of casts I can perform before it’s up again. Every single class has something they do pre-emptively. For Healadins, it’s Bacon of Light and Holy Shield. For the Resto Shaman, it’s Riptide.

After long practice, these routines become automatic. The muscles are quite literally faster than the brain, and before you know it, you’ve hit Rejuv-Rejuv-Rejuv-Swiftmend-Wild Growth without once stopping to think about it. My favorite section of the log parsers are the spell breakdowns. On WoWMeterOnline, I particularly appreciate the pie chart of my abilities. I love the fact that I can compare two sets of statistics–the proportion of spells I actually cast (the pie), versus how much effective healing those spells accomplished (the column). This feature lets me amend my rotation. If I’m casting something too much and not getting enough effective healing out of it, I can alter that pattern. I can also compare my spell choice and cast ratios to other Druids. I’m never the best one out there, and I know it. If I think someone put in a stellar performance on a fight, I try to learn from it. If I see a Druid do particularly well in a fight using 15% Nourish, I’ll make a conscious effort to use it the next time.

The following image is the breakdown of my own abilities during a Mimiron fight. From this chart, you can reconstruct my rotation. It appears to be very heavy on Rejuv and Wild Growth, probably during the raid healing portions of the fight, with Lifebloom and Nourish used much less (probably mostly on tank targets in P1 and P4).
spell choice

Here is the WoWMeterOnline pie chart for a different Mimiron fight. Even pre-4pc bonus, I’m still getting more than my money’s worth for Rejuvenation. It accounted for 23% of my casts but did 38% of my healing. Nourish, on the other hand, is a relative loser, being a fairly large portion of my casts but a fairly small portion of my healing done. To some extent, this is just the nature of the two spells, but on this particular fight, HoTs are king. Rejuv doesn’t look nearly as good on a fight with less predictable AoE damage.
healing pie chart

3. Did something go terribly wrong?
If you’re accustomed to reading log parses for your guild, you can start to separate the wipes from the successes. Particularly if a wipe was blamed on healing failure, I urge you to go through the parse for that attempt. For this purpose, I find the death log and the Who Healed Whom? sections to be most useful. If you have a healer who repeatedly dies to the same (avoidable) boss ability, that information may help you improve your healing corps. I find, however, that most healing fails have less to do with healers standing in the fire than with healers deviating from their responsibilities. If you lost a tank on an attempt, go look at what your tank healers were doing. In particular, a little statistic called the Focus is helpful for this. If a tank healer has a high focus, that means they are healing randomly in the raid–i.e. diverting attention from their assigned tank. There are many reasons healers do this, but I’ll tell you, most of them have to do with a desire to look better on the meters. I’ve done it myself–looked away from the tank for one moment because I thought I could–and boy does it feel bad afterwards when that little innocent raid heal causes a wipe.

4. Which healer–allowing for class, spec, and assignment–contributed the most on a particular fight?
This is the moment where you really get to compare. You won’t necessarily be able to do this on every fight. Healing corps tend to shift about a bit, as healer turnover is always pretty high. However, on the occasions where you have two holy priests, you can compare them if and only if they were given the same assignment. If you are a healing lead, and you have a new recruit, try to assign them to the same thing as one of your veterans. This is most useful if you can pair them with the same class, but if that isn’t possible, try to match their role as closely as possible. You won’t get anywhere comparing the numbers of a Resto Shaman and a Resto Druid, even if you assign them both to heal the tank. However, if you assign your Resto Shaman to tank healing, you can compare his or her numbers to a Holy Paladin. It might not tell you much, but at least you can see which one kept a tighter focus on their tank or did more healing on that one target. If you do get the magical situation where you can compare raid-healing Resto Druid to raid-healing Resto Druid, you can actually pick a winner. Try to use your knowledge for good and not evil. If you have a new recruit who has some learning to do, encourage them to adopt spell choices more like your veteran. I do urge you to have several parses before you make your recruit change things. What the parses can’t do on their own is tell WHY one player “won” the meters.

5. How much of a role did heal-sniping play in a particular fight?
Ah, sniping. Whenever someone “loses” the meters and others make a big deal about it, there will be talk of sniping. The rather ugly word “sniping” indicates the practice of sneaking around on one’s healing assignment by spot healing other players. To some extent, sniping is something that can’t be avoided. If players are assigned to raid healing, those assignments have to be loose in order to let healers react to the actual damage that goes on in the fight. Even with mods, it’s sometimes hard to tell which raid members are about to receive a needed heal. As a healing leader, just understand how raid heal sniping works against certain classes. Circle of Healing and Wild Growth, due to their “smart” nature, can’t be kept to a neat assignment. These spells will “steal” some heals from your Resto Shamans. If you know that, you know to calm your shamans down when they’re worried. It’s just something that happens–so don’t demote your Shamans or overly praise your Druids. That’s just how the mechanics work together. Believe me, you need every competent healer you have–a raid is not a game of Survivor. If you want to minimize raid heal sniping, I suggest giving your healers proximity-based assignments. Our Mimiron strategy is a good example–we assign healers to quadrants, and as we’re spread out in a ring for P1, P2, and P4 of the fight, healers can’t reach across the room to snipe from their fellows. However, when you’re all clumped up, snipe happens.

Raid heal sniping tends not to affect the outcome of a fight, but the same cannot be said of sniping while tank healing. Sometimes tank healers need a little support. While a HoT or two from a raid healer on a tank is technically sniping, it’s usually helpful. After all, if the tank dies, you’re done, and extra insurance is not a bad thing. However, when your tank healers sneak heals onto the raid, it’s not always so helpful and it sometimes gets the tank killed. However, in some sense we are set up to do just this. I know that in particular, Holy Priests and Resto Druids can (and sometimes should) sneak a few Circles of Healing or Wild Growths on the raid while they’re tank healing. The trick is to have a realistic sense of how often you can turn away from your focus and for how long. I know the couple of times in my healing career I’ve caused a tank death because I’ve been sniping have been moments of intense shame and regret. If you have weird tank deaths in your raid, go check out healers’ focuses. That should tell you if sniping is the cause.

6. How do the healing classes differ from each other?
Whenever I look through a log parse, I’m struck by just how different the four healing classes are. I especially like to look at players’ spell choice. Some, like Holy Pallies, will show a lot of casts of the same thing, while others, like Holy Priests, will show a variety of abilities. This helps me reconstruct what healing was like in a particular raid. When you’re reading those meters, particularly a simple meter like Recount, you should know that “winning” those meters is linked to class and spec. If I’m looking at Recount, especially one that hasn’t been reset for a certain fight but rather has been running all night, I’m probably going to see either a Resto Druid or Holy Priest on top. That’s just what happens–it doesn’t mean too much. The meter is not a perfect measure. It sees a limited amount of information. It can’t tell you, for example, just how important your Pally’s tank heals were. All it can tell you was that he put out less raw healing than your raid healers. Even on the same assignment, your Resto Shamans, Holy Pallies (unless you have no Ret Pally and your Healadin gets to cast Judgment of Light), and Disc Priests will almost always be lower down. This is just how our spells work together, and it doesn’t make Pallies or Shamans bad. Also, if your raid is melee heavy, you might sometimes see the Ret Pally sneak up the meter with just Judgment of Light. However, this doesn’t mean that you should make your Holy Pally go Ret because Ret’s healing is “better.” Believe me when I say that Judgment of Light alone won’t heal your tank.

Why Do Some Players Place Higher than Others on the Meter?

Even when class, spec, and assignment are the same, players’ numbers will vary. Many people would claim that “skill” determines placement, but it’s only part of the truth. That sort of answer contradicts GC’s anecdote and gives healers a sense that they can’t improve, no matter what they do. However, there are usually resolvable issues that determine effective healing. It’s not all reaction time or “innate” gaming ability! As a 30-year old woman who didn’t grow up playing video games, I wouldn’t stand a chance if it weren’t possible to learn better healing techniques. However, I find myself on the top of the meters from time to time (and also…on the bottom). This wouldn’t happen if it weren’t possible to change my performance through effort.

As a healing lead, I’ve read a lot of meters. In my mind, the following are the most common reasons for meter differences between players.

1. Casting speed. By “casting speed,” I mean the rate at which the player queues up a new spell once the old one casts. This is the magic of reaction time. It’s hard to learn, but faster casting is supported by Quartz, readable raid frames, a faster machine, gear (especially haste), talents, and little things like a Tuskarr’s Vitality enchant to boots. It seems silly but yes, faster running almost always means more time to cast.
2. Talent choices. Sometimes there are many correct builds, but there is usually one best one for certain raid functions. The “best” build can depend on what the person’s role in your raid is. If your recruit will primarily be a raid healer, she might want to adapt her talents to reflect that.
3. Spell choice. What you cast is just as important as how often. There’s no “right” answer, but there are better and worse choices. A heavy use of Nourish with no HoT support is an example of a poor choice. To make intelligent choices, read your blogs and Elitist Jerks and try out different things in raids. If you’re a healing lead trying to diagnose problems, try to find an “ideal” spell cast ratio to suggest to the healer in question from a reliable source. Usually, finding an “expert” in the class to talk to is quickest and easiest. When in doubt, email a blogger! You might just get a whole post in response.
4. Gear, gear, GEAR. I can’t overemphasize what a difference equipment makes. Sure, there are prodigies of healing out there that can outheal me in their Naxx gear. Don’t expect your recruits to be among these magical beings. Amazing reaction time is rare, and it can make up for gear deficits. However, for the rest of us, properly maintained equipment with the right stats, the right gems, and the right enchants is one of the major things we rely on to put in a good performance.

Wrong Ways to Use the Meters

If you’re in charge of a guild or healing corps, please do not indulge in the following meter-related Healing Destructions.

1. Looking exclusively at total healing done for the whole night
I hate it when people post their Recount for a four hour raid. Every fight is different, and many players respec to different roles throughout the night. Moreover, assignments differ from fight to fight. If you’re number 1, try to restrain the need to pat yourself on the back. If you’re number 7, you don’t really need that box of tissues.

2. Looking exclusively at HPS
HPS graph

HPS varies wildly by class, assignment, and fight. After all, you need damage to happen before you can heal. Here is a World of Logs chart showing my guild’s healers’ HPS for a whole night. What useful thing can you glean from that? Um, overall HPS is higher when heroism is cast? Big surprise there. If you’re in charge, don’t make your healers paranoid about HPS. They’ll be afraid to CC during trash, and they’ll snipe more during bosses.

3. Comparing apples to oranges
If you’re going to pick “winners” on the meters, make sure you’re looking at the same thing. The values for class, spec, and assignment need to match. Also, be really careful if you’re comparing your guild’s parse to another guild’s. You don’t know how they do things or how good they are. Judging your healers by an arbitrary external standard isn’t necessarily meaningful. For an example of this type, before we killed Vezax, our raid leader was outraged at the healers because we needed Saronite Vapors to stay in mana. He was looking at a parse where almost no one in the raid took damage and where healers used no vapors. It took me about ten minutes of staring at the report of a “better” guild with “better” healers before I realized that all these (failed) attempts were tries at HARD MODE. You have to walk before you can run, people–comparing your guild to the “best” guilds in the world is the Path of Anguish. The reports reconstruct the raid, but they are at best a distorted mirror. If you’re going to look outside the guild for comparisons, try to find a guild that’s similar to yours that’s working on the same goals.

4. Hiring and firing based on the meters
Everyone wants something concrete to rely on when they have to make a tough decision. Just don’t succumb to this pressure. If you have a borderline healer, watch her DURING the raid. I sometimes keep new healers as my focus so I can see what they’re doing. Give your newbie tough assignments and see if people die. These things will be more meaningful than saying: “You’re number 6 on Recount, so you’re out.”

5. Encouraging meter-based competition among your healers
The more the leadership emphasizes meters, the more your healers will respond. No one wants to be voted off the island. Instead of becoming better players, your healers will start ignoring their assignments, sniping, and whining. You really do not want this. Your healers are supposed to be a team.

Conclusions

Yes, healing meters can be useful. If you have access to log parses, you can certainly learn from them. As an individual, you may be able to tweak your performance. However, naive uses of the healing meters can cause mischief and pain. Reading a meter intelligently is a difficult skill to learn, and if you’re in a position of power, it would be in the best interest of your guild if you interpreted the meters as thoughtfully as possible. There’s no magic stat that you can read to tell if someone is good or not.
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Is Tree Form Fun?

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On Thursday Ghostcrawler put up a provocative new topic in the healing forms asking druids an open question–is tree form fun? Ever since I’ve been following the topic, and I must admit that I’m glued to my seat. I’ll post below my answer to GC’s query:

In all honesty, I love the druid healing style but hate tree form.

Tree form is a sacrifice I make so that I can play in the style I like.

Why?

1. The form is not aesthetically pleasing. The tree is unfeminine, un-treelike, and brown all over. In the blogosphere, we’re jokingly referred to as rotten broccoli. I love the grace and beauty of my elf. I originally healed on my character because resto druids could stay in elf form. I do have healers of other classes, but it is the playstyle, not the look, of my druid that makes her my main.

2. The limitations of tree form restrict certain types of behaviors in a seemingly arbitrary fashion. It makes me less likely to contribute dps in a raid when other healers would do so (XT’s heart).

3. The limitations are no longer verisimilar (realistic). I actually used to like the tree snare of 20%. I healed some fights in Tier 6 in form, some out. I shifted to move. I liked this mechanic, as it showed the “true” elf underneath the “false” tree skin. Now that the limitations are purely arbitrary, I don’t see their purpose.

I’d rather keep the elf form for healing–would it be possible just to glow green or something?

Otherwise, can the tree form be updated to something
1. customizable
2. anthropomorphic (dryad/nymph and centaur please)
3. gender-specific
4. horde-alliance specific
5. gear-progression revealing. This isn’t a big deal to me, but many players would like to display a weapon as moonkin do.

Thank you for including this topic. It raises my hopes–please don’t disappoint!

And now, for the blog, maybe I’ll explain a bit more what’s most important to me. In my opinion, which I recognize may differ from others, the art is the number 1 attraction of any game. I simply won’t play if the visuals don’t appeal to me. As far as druids are concerned, I like the concept of shape-shifting in its original form (cat and bear only when Syd was created), but I don’t like to be locked into shape-shifting. I also love being an elf.

Here are my suggestions to Blizzard for managing the overwhelming outcry for new, better-looking forms in this topic.

1. I would make the greatest number of people happy with the least work. Along with “display cloak” and “display helm,” let people click a box for “display form.” This is a solution that costs little, allows for customization, and doesn’t require an artist.
2. If Blizzard is determined that all druids must display a form, start actually working on them. I know that art is costly and time-consuming. I also know that artistic projects can actually be finished–if they are being worked on. Even though Blue posters say that druid forms are “in the works,” they have been at that state for years. Pardon me if I don’t believe them. I think it’s a shame, because any budget spent on player character art will be directly appreciated by the player-base. It is a better investment than designing a great T8 shoulder. When it’s the character itself, something that we look at all the time, the artwork really shows itself to best (or worst) advantage.

I’m not saying that I’ll reroll a priest right now just to get to see my elf form while I raid, but it’s definitely something I might work on for the next expansion, especially if we get some raiding down-time. I do love the druid playstyle though–it’s just that it requires me to be uglier than anyone else in raid.

Also, did I ever tell you guys about the time I failed the Thaddius ledge boss? Yep, I thought the tree druid in front of me was me. There can, in fact, be PvE advantages to customization.

What’s my ideal “tree” form? Well, I think I’d just use the priest’s shadowform and turn it green and sparkly. Either that, or let’s scrap the tree, I want to be one of the gorgeous new girl centaurs they introduced with Wrath–naturally, with a customizable hair style and color.

Syd’s Guide to Blogging Part 2: Getting Started

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As I tell my students, Dame Inspiration is a fickle mistress. One of the hardest challenges any writer faces is knowing what to write about and then having the gumption to go through with it. Let me tell you, I face my own struggle with writer’s block every day. Sure, it doesn’t hurt me much in the blogging department, but in my professional life? My own anxiety about the quality of my writing keeps me from publishing as many articles as I’d like. As such, I’m writing this blog entry to coax both my readers and myself into happy, healthy writing habits.

My theory on creativity is that almost all writers or would be writers have a mountain of content locked somewhere in the furthest corner of their brain, just waiting to be set free. I know I’ve spent countless hours over the last year explaining to people (and myself) the entire plot of a vampire series I intend to write. . . someday. I’ve developed it enough in my mind to have first and last names for all the characters, an opening paragraph that I’ve now memorized, a good number of chapter titles, and a plan for every major scene in books one and two. I even dream about the heroine on a surprising number of occasions. Did I mention that the actual writing on this project comes to a sum of two pages? Why is that, do you think? I have absolutely nothing to lose by writing my thoughts down, right? Well, that’s not entirely true.

The Lure of the Possible

Four years ago, at the beginning of writing my dissertation, I took a seminar on how to begin. Yes, I’m the type of person who takes a class every time I need to know how to do something–I can’t help it, I suffer from academophilia. In that particular class, I learned something startling. Most cases of writer’s block are not caused by a lack of material or a lack of interest on the part of the writer. They are the result of fear and anxiety. One would think that a writer would feel better the moment that words finally hit the page–but it’s just the opposite. You see, any time I’ve actually written something down, I have to deal with my actual, real blog entry or short story, not the ideal one that I might have written under the most favorable of conditions. The truth is that the ideal is always better–it is a dream, a thing of cobwebs and shadow, to which the real cannot possibly compare. The major insight of this seminar was that writers actually feel more unhappy, not less, once their work has been started. How does one overcome the anxiety? I’ll tell you what I tell myself, and what I tell my students. It must have worked to some degree, because I actually did finish my dissertation on schedule. Recognize that first drafts are always bad. That is their purpose in life–to be utter, total crap that you can then toy with, rearrange, dismember and, if necessary, discard as you revise. I am sure there are some writers who publish their first drafts, but it takes a great deal of experience and expertise (and probably a mountain of past failed drafts) to get to that point.

For those writers who would like to get from the possible to the actual, the following strategies can help you come to see writing as a process, mostly mechanical, that has a lot more to do with hard work than inspiration.

Control Your Environment

The second thing that prevents many writers from producing as much as they like has to do with the environment they work in–and by this, I mean both mental and the physical space. Ideally, we’d all like to write in a perfectly beautiful, solitary space, carried on to verbosity on a wave of euphoric inspiration. That doesn’t happen. Writers who seek that out every time end up as hermits or drug addicts–or worse, both. Some of us can, like writer Annie Dillard, build a writing studio in the back yard to escape the world. I’m sure this is quite effective, but writers starting out won’t generally have the capability to set themselves up as modern-day Thoreaus (or worse, modern-day Van Goghs, permanently high on absinthe and turpentine). Instead of lamenting your lack of a rustic, solitary cabin with an excellent internet connection, work on the environmental factors that you can change. Believe me when I tell you that college students with their myriad distractions can write brilliant papers–but most of them can’t do so in a dorm room while their drunk roommate plays Xbox. I suggest the following steps to improve your writing environment. Physical space, after all, helps create mental space.

1. Find out what level of noise and companionship you like. As an experiment, take your notebook or laptop to a fairly busy cafe. There should be noise all around you–the hum of conversation, the clink of spoons against glass, the high pitched squeal of the espresso machine–but none of it is directed at you specifically. Now, set yourself a very simple writing challenge. Write a long, involved email or letter to a friend explaining everything you’ve been doing for the last two weeks. As you know, every one of us is behind on our correspondence, so this will be a useful exercise. Note the time when you start and when you finish, and after you sign off, write down a few words about the difficulty of the exercise. Did you write a good letter? Were you often distracted? And if you were, did those distractions help you think, or did they chase the thoughts out of your head?

When you’ve completed your public writing exercise, it’s time to indulge in some private writing. Set an alarm for an hour early–preferably at a time when no one will be awake. Write in a room empty of clutter, noises, interest of any kind. If you’re a student, I suggest a study room at the library on Saturday morning. If you’re at home, write barefoot and in your pajamas–with or without a coffee cup. Now, write a letter or email of the same length and detail as the public one, and time yourself. When you finish, reflect on the experience and note whether it seemed easier or harder, more or less pleasant, than your exercise in public writing.

The results of this little experiment should give you a baseline reading on how you best like to write. I chose personal correspondence as the assignment because it’s a type of writing that causes little anxiety for anyone. After all, our friends love to hear from us, and they couldn’t care less if we use metaphors or not. The only factors causing possible anxiety should have been environmental. What did I learn from doing this exercise myself? That both types of locales have their advantages. For me, I’m faster at home, but I’m more likely to work on what I’m supposed to be doing in public. Experience tells me that while I’ll abandon my writing for lolcats after five minutes if I’m sitting barefoot at my breakfast table, I won’t do the same at Starbucks. I choose my different environments based on my goals for the day and how motivated I feel. If I’m less motivated and I need to write anyway, it’s off to the coffee shop. I find that I don’t hear the distractions after a while–it’s white noise to me, below the threshold of notice. But the mere fact of being in a public place keeps my butt in the seat and my hands on the keys more consistently. However, I’ve got to confess that I mostly blog at home in my pajamas. Why? Blogging, for some reason, doesn’t hit my anxiety buttons like literary criticism or novel writing do. I think it’s the informal, personal nature of the medium.

Have a Writing Ritual

The horrible affliction of writer’s block has a great deal in common with insomnia. In both cases, the mind and body are out of sync, and we just can’t manage to do the thing that we most need or want to do. Thus, it makes sense that the advise that helped me overcome my own insomnia also worked on my poor writing habits. Once you find something that works, keep certain elements the same every time. Here’s what you might do.
1. Write at the same time every day. The more writing becomes a part of your routine, the easier it will be to make yourself do it. It’s not a terrible bother to brush your teeth every morning, is it?
2. Go to your regular writing spot(s). It’s time to put the knowledge you gained from our earlier exercise into practice. If you have an office or a rustic cabin, this is quite easy. If you’re a laptop user like me with no actual desk, you’ll have to get creative. I have three spaces that I work in: my office at work (suitable for research and reading), the leftmost cushion on the couch (suitable for heavy writing), and the Barnes and Noble cafe (suitable for reading and taking notes). I have a feeling though, that if I really wanted to write that vampire novel, I’d take the laptop to Barnes and Noble. For writing with secondary sources, I’m stuck with the couch, because no one wants to drag an enormous bag of books to the bookstore (from, of course, is another story entirely.
3. Have the same drinks and snacks every time. For me, it’s coffee or diet coke. I don’t eat while I write on the computer, as my last laptop got irremediably sticky. If you do get the munchies, I suggest popcorn, edamame, apples, or carrots. Cheetos are a really, really bad idea. Granola bars are also surprisingly crumbly. It’s not that you need a drink or snacks, of course. It’s just that, as it becomes part of your routine, your favorite coffee cup will help you write. I, for example, love plain white cafe-style mugs. All my mugs from home look like they could have come from a cafe (and now it really irks me when cafes use oversize or glass mugs). Even seeing a white coffee mug makes me think of reading and writing–which is a very helpful association if you’re trying to get some words down. Caveat–as I write with a coffee mug on my lap desk next to my laptop, or in the best case scenario, precariously balanced beside me on the couch, I’m sure I’m headed for tragedy and nasty laptop death one day. Perhaps at some point I’ll buy a couch with a built-in cup holder.

Practice Pre-Writing and Post-Writing

I would not expect even the best novelist to produce her best sentence in the first fifteen seconds of a writing session. You have to work yourself into it. For pre-writing, I suggest that you keep a separate notebook or document purely for your feelings and anxiety about the writing process. I used this technique for my dissertation, and I can tell you, my pre-writing scrapbook is full of every curse word I know and dire proclamations written in all caps. Somehow, a few minutes of writing anything will reconcile me to doing what I’m supposed to be doing.
Post-writing is equally important. The idea is to leave yourself a plan for the next day’s work. Human beings write better in coherent chunks. If you can, it’s always ideal to write a whole blog entry or a whole chapter at one setting, but with lengthier projects, this just isn’t possible. For post-writing, I use my primary document. I append post-writing comments directly to the day’s work, and for me, it’s usually a one-to ten-step plan of what I need to accomplish in the next session. I know from experience that my maximum production in one sitting is somewhere around 4 pages double-spaced. This isn’t very much compared to the overall length of a dissertation (300 pages double-spaced) or a fantasy novel (up to 700 pages double-spaced). Like Hansel and Gretel, you have to leave a trail of breadcrumbs behind you. Now, sometimes I don’t follow the path I’ve laid for myself. Writing is a process of continual discovery, and when it takes a left turn, I like to follow it to its logical end. However, it’s comforting to have a to-do list. If I don’t accomplish a step in the plan, I save it until I do. At the end of chapter three of my dissertation I had five pages of excellent plans that just never came to fruition. I only deleted them when I was certain that I was done adding new material to the chapter.

Time to Write, Right Now

The techniques I’ve described have helped me tremendously. Even though I’m a “professional writer,” (it still feels odd to call myself that, though it’s in my job description) I still need them. I still wrestle with the angel every time I sit down to write–especially if my job is on the line. I urge all aspiring or current writers to see inspiration, and writing itself, as a mechanical process that obeys certain rules. If you put work in, you get results out. That work does not have to be brilliant–it just has to be present. A great second draft, after all, can be written from any sort of first draft, even the worst one possible. However, a great second draft cannot be produced with no first draft at all to support it. So, open up your word processor–today–and see what happens.
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