Healing Precision in 25-Man Raids

Healing a 25-man raid can be a daunting task. While there are more healers to compensate for the larger group, who those healers choose to heal is not static. We as healers have the tendency to heal the lowest-health person as quickly as possible to prevent death. However, in the world of Cataclysm, where damaging mechanics often leave a moment of reprieve and triage, this tendency often leads to multiple healers focusing on the same people, neglecting others until the very last moment, when it’s too late. Luckily, there are a few tricks that can be used to alleviate the lack of healing precision in 25-mans.

Limit the Number of Targets Healers Have in Range

By leaving healers to free-for-all heal the raid during an encounter, you increase the mental strain on those healers, forcing more split-second decisions to be made and leaving opportunities for unintended neglect to sneak in and cause raider death. Limiting the number of people a healer can heal using range limits can help improve focus and reduce mental stress when a raid takes a large damage hit.

Seems counter-intuitive, doesn’t it? Trust me, though, it works.

The method I used to fix issues my healers were having on Chimaeron was to limit the number of targets they each had in healing range. This forced them to concentrate on bringing only a few health bars above 10k health in the small windows of time between acid volleys and Massacres. While splitting and limiting the healers may seem detrimental to the raid, it in fact freed up the burden each healer had by a significant amount, allowing them to concentrate on only a handful of people at a time.

Note: This assumes your raid frames will fade or dim when someone is out of range, but even the default UI has this functionality now, so it shouldn’t be much of an issue.

Assign Specific Groups or Targets to Healers

While I’m sure this has been covered by many other raid management and healing articles, it is nevertheless still important. Similar to the above trick, giving someone an assigned group or target to heal gives them a goal. They can focus on keeping their assignment up, as well as their own health and mana, instead of worrying about all 25 raiders’ health bars.

A related trick regarding healers and assignments comes into play when looking at healer skill. If you’ve recently started up a raiding team or want to test a new healing recruit, assign them to a role where you will easily be able to gauge their performance. Examples of this include healing tanks or kiters.

Use Healing Zones Whenever Possible

With tools like Efflorescence, Healing Rain, and Power Word: Barrier, among others, grouping up to take advantage of these types of spells is one of the best things you can do to handle raid damage in 25-mans. While it may not be healing precision per se, it still allows healers to breathe for a moment and focus on more immediate threats, such as tank death or near-fatal strike mechanics.

Take note that you should only do this when it is feasible. Trying to group up when the boss has a tendency to cause explosions or demolish people standing near each other are good reasons to not worry about these spells.

Oh, also make sure to have your entire raid click the Lightwell!

Tough Call: How do I turn them around?

ComputerRepair

The other day it occurred to me that as a leader, we are judged twice: Once by how we handle success, and once by how we handle problems.

So by now you’ve determined that one of your officers needs to step up their game and contribute more to your rampantly successful organization.  Presuming you still feel they can be a valuable part of your leadership team, this leaves you with two standard options:

  1. Ignore it and hope the situation fixes itself
  2. Violently strike, shake or punch them
  3. Coach them to success

Method 1: Ignore it

Let me know how this works. 

Actually, I’d bet that a fair amount of people are reading this because they’ve already tried this method and realized it never changes.

Method 2: Violence

“We have not yet developed the technology to punch someone over a standard TCP/IP connection.”

Lodur

So unless you’re a Jedi and can Force Choke someone, this method is sort of a wash, too.

Method 3: Coaching/Wake-Up Call

Part of leadership is motivation, and that doesn’t start and stop with your members.  Your officers need back-up, direction, vision and support on a regular basis.  The only thing that changes is your tactics and means of implementation.

Of course, how this situation came to be and what path you choose from here is largely based on your leadership style.  What follows below likely fits best within an organized style of leadership.  If you run a more chaotic/organic guild, some of this could seem foreign. 

As with any relationship, the GM/Officer paradigm requires give and take.  You both need to know what is expected of each other, so there are no assumptions later on.  It really helps to lay these things out, and to write them down.  Do not presume you will remember all the details later, because you won’t. 

Re-Defining their Responsibilities

Their domain: Are they in charge of all melee, or just tanks?  Do they coach healers outside of the raid, or is that done by the Morale Officer?  In your head, who should be going to them before coming to you?

  • Expectations: What goals have you set for their area of responsibility?  Just “play well” isn’t really a goal.  Zero missed interrupts, DPS that ranks on WoL every night, better cooldown coordination between healers.  These are examples of things they can work on.  Remember, people derive comfort from achieving goals.  
  • Extra Duties: Are they expected to pitch-in on recruiting?  Are they expected to be the sole recruiter for their area?  Do they need to make sure they set aside time to assess your back-ups?  Do they need to contribute to strat development before raid?
  • Rules are there for a reason: Whether it’s your rule or a rule they made up, we are judged by how and when we implement our rules.  If an officer feels like a particular rule (such as talking to players before cutting them, or organising who sits out on which fight, or ensuring loot is distributed correctly) then the situation needs to be examined.
  • Assistance: Tell them what you can do to help them, and when you want/expect to be asked for help.
  • Clarity: Be clear about when and how often you want to update each other.  Some guilds can do this quickly each night, some prefer a weekly officer meeting.  Develop a routine.
  • Desire: Ask them if these are all things they want to do.  Perhaps they are good at some things and not yet ready for others.  If falls to you to decide what they should be handling and when you should be giving them more to do.

Hand-in-Hand with all that, comes your fair share of the culpability.  After-all, it’s your guild, and, even though a lot of GM tasks are intangible, everyone needs to know what you’re doing so they can follow with confidence.

Defining the GM’s Responsibility

  • Tell them what you do for them
  • Tell them what additional things you will do for them now
  • Be clear with what you expect to be a GM-level issue, and what you think is best handled by them
  • Be very clear that your job is to ask questions, and this is just something you will need to do. Nobody should be offended when you make your inquiries.  Afterall, “not checking is not managing”.

Hopefully these tips will give you some good ideas when you find yourself having to coach one of your officers.

Next week: How Cataclysm has changed Guild Structures

As always, please leave your questions/comments/feedback/marriage proposals below.  I love to read them on these rainy spring days while curl up in my official Matticus Snuggie*.

Note: No such product exists.

For GMs – Enjin 2 year anniversary means 40% off for you

enjin-logo-birth

Our premiere partners at Enjin are celebrating their second birthday! (Disclaimer: I do advise them when it comes to their services from a GM perspective and the actual links are affiliate links).

From one guild master to another, I can’t recommend their services enough. In the past, I’d use my own combination of forum software, blog software, and EqDKP hacks to manage my guild’s online presence. On of top of that, I had to stress over the looks, too.

Now I don’t know about you but as a guild master, I’d rather spend my time actually playing the game with my guild instead of having to fret over the technical stuff.

I don’t have to worry about loot tracking. They do it for me.

Attendance? That’s taken care of.

My guildies can keep track of each others blogs.

The best part? An actual recruiting form for applicants. In the past, we had a separate forum where users had to copy and paste an existing application template into a new thread. It was archaic! But with their modules, all we had to do is come up with the questions.

Their promotion started a few days ago. But it ends tomorrow! If your guild’s web contracts are coming up for renewal, consider using Enjin to power your guild instead.

Enjin offers three plans. Here’s the scoop on their current deals:

  • SAVE 40% when you prepay for 1 year on any plan!
  • SAVE 40% on all themes and headers!
  • SAVE 30% when you prepay for 6 months on any plan!
  • SAVE 20% when you prepay for 3 months on any plan!

Their Ultimate plan is the best value if you opt in for a year. With the 40% discount, that’s $17.97 a month. For smaller guilds, Premium might be the better option for you. For a year on the same promotion, that’s a $5.37 a month.

That’s approximately three dollars a month without having to fret about technical issues, upgrades, or other problems.

But hey, if you’re still sceptical about their services, you can always move your entire guild and try out their premium plan for a month first. See how your guild likes it.

Hurry! You only have a day left before the deal expires!

Sign up now!

More Frequent, but Smaller Content

Yup, I saw the post too. My heart sank a little bit when I read it. With 4.1 on the PTR, I thought for sure we’d be able to get some new raid action in fairly soon.

Nope! Not the case. We get Zul’Aman and Zul’Gurub in 4.1 (which is awesome, by the way. It’s as if the difficulty level for 5 mans just got reset. It’s the same feeling I got when I entered heroics for the first time in quest or reputation blues).

In the past, updates were fairly large and substantial. I remember the Sunwell patch when it first debuted had a new raid, a new daily quest zone and a new 5 man. The Trial of the Crusader 3.2 patch introduced had a new battleground,  a new raid, a new 5 man, druid models and other stuff. I can’t help but wonder how less bored would the player base have been if those releases were staggered.

The problem with this new system is that new things coming out may not be appealing to everyone. Zul’Aman and Zul’Gurub might not appeal to the old school variety. Maybe a new future battleground gets released but as I don’t PvP very often, I wouldn’t exactly be diving head first into it either. Instead of one large patch with stuff that’s cool for a wider variety of players, the new design approach is smaller updates with stuff that’s cool for a certain subset of players. I can’t say for how its going to be. I haven’t participated in this type of model before. But you know, I’m totally willing to chance it.

On the plus side, this grants us additional time to get as deep into heroic raids as we can. After 65 attempts, we finally took out Nef. We threw a curveball in our progression and took down heroic Halfus last week. Our sights right now are going to be aimed at Al’Akir on Monday. After that, it’s a toss up between Al’Akir, heroic Chimaeron or heroic Atramedes.

Haven’t quite decided which way to go yet.

Maybe I’ll flip a coin.

Enjoy the weekend.

Matticast Delayed This Week

Long story short, I apparently mouth breathed like a boss into my mic the entire show. This among other issues means that Episode 10 will be slightly delayed. But oh man, it’ll be an exhilarating one! We roped in a surprise guest as we discuss the finer things in life like chicken nuggets and engage in heated, yet lively debates on what type of pizza is the most superior (Meat deluxe: Meatball, sausage, pepperoni, beef, pesto chicken and ham. Or the heart attack pizza).

Just kidding!

More raiding tips, everything you ever wanted to know about Battle Res and the steps you need to take both personally and as a guild to transform into a performance oriented raid group.

Keep the e-mails coming! We love reading ’em. If you have any questions or problems in your guild, we’ve got a listener line. Chances are, you might have a problem that other players or guilds are experiencing. Go ahead! Be that kid who raised their hand in a class of 600 people to ask a question that was on the mind of everyone else (Unless there’s like less than 10 minutes to go until the end of class, then keep your hand down and save it for next week so we can all leave on time)!