Friends and Raiders: My Healing Team

As a healing lead, it’s my job to keep my healers informed and assigned to positions where they will have maximum effect. I organize, strategize and when necessary discipline the healers. Sounds like all work and no play right? Well the truth of the matter is these people are some of the best friends that I’ve ever made in and out of the game. It’s virtually impossible to spend as much time together as we do weekly and not talk about things other than the game. We laugh and joke together, talk about real life frustrations and triumphs  and when meeting up at places like Blizzcon we raise a toast and throw back some shots in the name of camaraderie.

Another truth is that I wouldn’t be where I am now if it wasn’t for these folks. When I started as Healing Lead, and then moved into Raid Officer it was these folks who helped make the transition easier on me. They are my think tank, my support group and they were the ones that let me know I was doing a good job and helped me find my feet . They were my first inspiration to start blogging and lead to me writing here, as well as being a co-host of my very own podcast and if all goes well, much much more.

I can’t sing the praises of my healing team nearly enough, and as we know healers don’t often get a thank you. Today I’d like to take a moment and introduce you to the healing team of <Unpossible> as well as give them all a great big thank you for all the hard work they put in!

This terror on a motorbike is Wistoovern. A Discipline Priest. Strong of heart and stubborn of mind he has been a stalwart companion of mine both in and out of game for several years. We might not always see eye to eye (he’s almost a foot and a half taller than I am) but when asked to do something he dives right in.

Some interesting facts about Wist here

  • He’s hugged Felicia Day (saw it with my own eyes)
  • He’s “Raid Buffed” his car (if you got the raid buff bumper sticker at Blizzcon you can thank this man, he made them)
  • He innovated the “lowbie chaff” decoy maneuver (where one brings a lowbie to a city raid and then ejects them from the passenger seat while running in for boss kills)
  • He’s a twitch healing shield monkey

 

This is Shammyx the second Restoration Shaman for unpossible. Shammyx was the literal inspiration behind my first blog Way of The Totem. I needed a good place to consolidate Shaman specific raid information without cluttering the guild forums with it, and thus that blog was born. Shammy is a quiet guy with a good sense of humor. A fantastic healer with a large array of alts ranging from Mages, and Hunters up through a DK and Pally. His healing output is always fantastic and he is just awesome to have in any run we do. I can’t see going into battle without his Chain Heal chiming a chorus to my own.

This tantalizing trio of trees is my forest of win! My three ladies Dianarah, Shenweh and Bellabeast. Collectively they are my healing rock. I know I can count on them in a pinch to do everything and anything they can to keep the raid alive. Our guild leader I think said it best:

Let me introduce you to each

Dianarah is my right-hand tree. She is my second in command, my number one well.. you get the picture. Anything I miss, she catches. I know she’s got my back and isn’t afraid to call me out on anything that might be just a little too wacky. In times of need she also carries a Crit Chicken spec to help increase DPS in the raid. You can see her in Boomkin form in the article image at the top here. She is also one of our membership officers and helps make sure our guild is full of amazing people to play with. She also has great taste in tequila!

Shenweh is my left-hand tree. Modest almost to a fault, Shen is the one that will often times play down the praise she receives. She has proven herself time and time again to be just amazing both in heals and personality. She is also the Morale Officer for our guild, and her husband is the Rogue Class leader. She makes sure that our guildies are all having a good time. Thanks to her we now have the tradition of every new boss kill we kick Zabos from the guild. (If you’re on Zul’jin you know who Zabos is then you’ll understand. If you aren’t and don’t know who he is, you’re better off 😉 )

Bellabeast is a recent addition to our guild. Her and her husband (Prot Pally raider) joined our ranks not too long ago but have already become members of our family. Bella is also one of those quiet types not saying much in the raid, but goes about her job with focus and determination. She rounds our the trio of Arboreal Awesomeness

 

Next up is Kaylestera our resident Holy Priest. Kay and I actually met through Twitter of all places. I had made a call out looking for new recruits during our summer raider lull. Kay responded asking some very very good questions. Eventually our conversation bled over to Google talk. Kay originally was from the Firetree server. After talking for a few weeks she took a leap of faith and transferred over to Zul’jin. She brought with her a multitude of people and the ranks of Unpossible swelled. Since then she has solidified herself as one our our key healers in the group. She brings with her Raid Leading experience, her wonderful personality and a great sense of humor. I know during our raids and in between I can count on her to offer information and solutions to encounters and problems that the guild faces.

 

This fellow you might have seen around once or twice, Thespius here is the guilds second Discipline Priest. Again another person introduced to me through that wonderful social media tool Twitter. I was looking for another healer to round out my team and a mutual acquaintance of ours suggested we talk to one another. We hit it off right away and it seemed that Unpossible was just what Thes was looking for. A fun family type atmosphere where we still progress in content but have fun doing it. He transferred servers and was welcomed into the guild very quickly. In game I know I can count on Thes to do everything and anything he can to help the raid succeed, whether it’s going along with a wacky raid strategy or switching specs so we don’t have Shield collision on certain fights. Out of game Thes has also become a fantastic addition to Team Matticus here, as well as appearing as a co-host on the podcast Raid Warning. His personality meshes perfectly with that of the guild and he’s quickly been assimilated as one of us. He wears his <Unpossible> tag proudly.

Last but not least we have an honorary member of the Unpossible Healing team. Archaan is the Priest Class lead and ranks among my oldest friends in the guild. He used to be our resident Holy Priest and eventually moved to shadow for a change of pace and to help out guild needs. Archaan will always be a member of the Unpossible Heal team in whatever form he decided to take. He pitches in and heals when we need him to, he organizes our Priest’s Divine Hymn Rotations and he is a card carrying member of the Dwarven Mafia Mechano Biker gang. Archaan is one of those people I know beyond a shadow of a doubt I can turn to both in game and out of game for advice and conversation. Oh, and he’s actually taller IRL than Wist. Which is a site to see when him and I are walking around Blizzcon. He also has amazing taste in beer!

There they are folks, the healing pulse of <Unpossible>, and a group of friends that anyone would be proud to have. I want to once again thank every single one of them for their contributions to the guild, as well as my own personal sanity. You guys are the best group of healbots this Shaman could ever ask for. You rock so hard!!!

With that I declare today Thank Your Healers Day!! You know who they are, show them a little love, it does go a long way.  From this Shaman blogger I’d also like to issue a thanks to the healing community out there. Between here, Plusheal and the various other blogs and sites the passion for the job is obvious. Thank you our readers because the truth of it is, if there wasn’t such a strong healing community we wouldn’t be here!

(Don’t worry Tanks and DPS You’ll each have a day soon too!)

Have anyone you want to say thanks to? Want to give props to the pugger who pulled off some amazing heals? Lets hear it!

Until next time, Happy Healing!

ICC Plagueworks: How Not To Die A Poisonous Death

So you’re standing in the heart of the citadel. You’ve just walked through fire to get here – quite literally. Before that you ran the gauntlet of the lower spire and left the Lich King’s doormen smattered over the walls. That place feels like home to you now.

But now you’re on the upper levels you’re choking on the Citadel’s hostility, which is no surprise given the fat ochre clouds seeping out of the Plagueworks nearby. You must conquer it – but how?

I’ve been there too, alongside nine others. Here are my tips for your group regarding the trash guarding the entrance, a strategy for Precious, and some healing advice for the Rotface encounter.

 

Getting your foot in the door – trash tips:

1. Bitesize the trash pull as it’s more dangerous the more you pull here. It’s very easy to get mobbed by everything lurking in the entrance to the Plagueworks. It’s also very easy not to do so.

From our experiments we believe that everything will pull if you set foot on the platform in front of the door to the Plagueworks, upon which the Blighted Abominations are standing. Have your group gather a bit back – at the blue brazier on the left-side platform perhaps – and have your tanks pull the abominations back to the group.

2. Healers! Be on the ball. When you engage the large trash group just inside the door in combat, be aware that it will be a hectic fight. Plague Scientists will be turning random group members into slimes, and those players will take the opportunity to bounce around playfully. Because it’s fun. Meanwhile (shackle-able) geists will be jumping on people and eating them alive. Not to mention the fact that the rest of the mobs will be inflicting various nature-based attacks on chunks of your group.

3. Be on your toes. That applies to everyone. The abominations will emit plague clouds. Yuck. Move whatever’s standing in it out, be that you as a healer or the mob needing a tank to kite him out.

Also, the Pustulating Horrors will start the 5 second cast of Blight Bomb when they’re nearly dead: a kamikaze move. Everyone should watch out and move away before it’s cast; it does a lot of AoE damage and DPS or healers may explode alongside the Pustulating Horror.

Precious tactic: Making the Dog Play Dead. Er.

When my group first met Precious we wiped. We’d stand and nuke him; sometimes we AoE’ed the zombies, sometimes we didn’t because our 10 man didn’t have many AoE options. Either way we died horrible deaths. So, we did a bit of research and brainstorming. This is the tactic we have adopted since.

1. Have your healers and ranged DPS stand halfway down the circular staircase. Pull Precious to the stairs. Kite him round past them (decide clockwise or anti clockwise beforehand). Have healers and ranged run ahead of you so they don’t become zombie chow later.

2. When Precious summons zombies, speed up the kiting a bit to get ahead of them. If you have any shamans or hunters – or both – then earthbind and frost trap really help to put some distance between you and the braaaaaain munchers. I’m sure other slowing effects work. Be creative. Don’t speed up so much that you lap the zombies.

3. Rinse repeat with kiting and earthbind/traps until the dog is dead. Turn round and deal with the zombies. AoEs you can run in, drop, then out – like consecrate – work well. Pre-positionable AoEs like shamans putting up earthbinds and fire totem/fire nova repeatedly while still running away also work. While we were perfecting this my guild had an attempt whereby the group’s several shamans finished off the zombies while everyone else ran in – er, I mean, recovered from temporary inability to help.

 

Rotface tricks for healers:

1. Surround him. Rather than clumping together in one huge mass, have your group stand in smaller clumps round Rotface’s…. well, I guess they’re feet. At least one healer to each clump. This has two benefits for healers. Firstly it reduces the number of people who may get hit by slime spray. Secondly it means that at least one healer should always be in range of the tank who is kiting the big ooze, wherever they are in the room, in case of problems.

2. GO team Heal! If another healer gets mutated infection and so has to run, heal him until it’s gone and he’s safe. This may sound silly but sometimes when the elephant hits the jet fan, healers assume that other healers can look after themselves. Yep, usually. But you should always remember you’re a team and work like one. Particularly here, where the infection ticks for a fair chunk and a lot of healers can’t heal and keep running at the same time.

3. Assume the worst. We all make mistakes: we’re human. But this is an encounter in which one person making a mistake can make things three times more hectic and it’s us healers who have to try to get the group through it. The retri paladin thinks he’s delivered his ooze to the big ooze but has actually dragged it into the melee and is standing there? Someone’s got two infections in a row and not realised?

Watch as much as you can. Watch for people making mistakes so you can go into overdrive. Watch your and other healers’ mana and pop things like mana tide or hymn of hope either early or at (an early) crunch time. Importantly, watch *your* positioning. You might think that concentrating on your own situational awareness might make it a bit harder to focus on healing when there’s a lot of damage. Instead, consider how doing so will make your job easier rather than if you get caught up in healing and, say, forget to move during an Unstable Ooze Explosion.

 

The Plagueworks is not a friendly place and only the bold set foot on its flagstones. Although, looking at Rotface I think Professor Putricide has other ideas about what feet should do. I hope your bravery is rewarded by victory, and that something here has helped if you were bouncing off those flagstones!

What about you? Have you got any tips, either general or class/healer specific, to add for any of these three encounters? Are you having trouble on any of them, or have been and are slowly getting better at dealing with them? Do you actively like or dislike these fights, given that they go in a different direction to the fights in the first wing?

Rot-Face the Music, People!

The second wing of Icecrown Citadel has been open for just two lockout periods.  There have been the outcries from all sides:

“It’s too soon!”

“Thank God, it’s finally here!”

“Why can’t we just fight Arthas already?”

But my new personal favorite, has GOT to be:

“Rotface is too hard!”

First, let me go on the record that I’m thankful for fights like these.  I’ve mentioned here before, and also when I’ve guest-hosted on Raid Warning (shameless plug), that I loved bosses back in the BC days.  Fights like Leotheras or Al’ar took coordination, teamwork, and dedication.  I remember the guild I was in never took down Al’ar.  Primarily, we lacked perseverance.  We would spend 3-4 attempts on that bird, and then people would gripe about how hard it was and we’d move onto Loot Reaver, I mean Void Reaver.

My point is that in Wrath, we’ve essentially seen easier bosses in raids.  Yogg was hard, Faction Champions held up a lot of guilds, true.  Aside from examples like those, we haven’t seen any fights in ICC thus far that have resembled the challenging nature of a true raid boss.

Rotface as a challenge?  I welcome it.  I think we, as raiders, get tunnel vision too easily.  Most of the fights have been the following:

  • Switching targets to an add or group of adds
  • Stay out of the stuff on the ground
  • Heal through this bout of incoming damage

Hence, Rotface is a breath of fresh air, even if it’s the leading cause of my healer-rage on any given raid night.  Healers, because of the instances of raid damage, have to step it up.  Any combination of the following mechanics will make for a bad experience:

Mutated infection – [UNAVOIDABLE] The primary mechanic for the fight.  Your choice to cleanse it early, though I wouldn’t recommend it unless your raid is totally on their A-Game.  You have to get on top of this as fast as possible because of the Mortal Strike-styled healing debuff.  When I’m assigned to the mutated peeps, I throw PW: Shield, Prayer of Mending, and a quick Penance to pile on Grace.  It’s better to keep them topped off than just keep them alive.

Slime Spray –  [AVOIDABLE] This is a pain in the butt to deal with if people don’t move out of the way.  At roughly 5k each second, multiple victims make healing rough, especially in the later stages of the fight.  It’s a short cast but on a regular timer, so it’s easy to anticipate.  If you keep your raid clumped behind the boss, a simple run-through to the other side is all that’s needed.  Don’t always assume it’s going to the majority of the raid.  Rotface may target the slime tank/kiter.  I’ve seen attempts almost wipe because people ran right into the spray without thinking.

Ooze Flood – [AVOIDABLE] The standard WoW rule of “Don’t stand in the crap on the ground!”  A lot of raiders claim to be taken by surprise, but I don’t buy it.  Not only do you get an audible warning from Petricide, but you see ooze spouting from the pipes before the flood appears.  At crucial moments of kiting or fleeing the ooze explosion, it’s not impossible to miss these entirely.

Radiating Ooze – [SEMI-AVOIDABLE] The only time anyone should be taking damage from this is the person merging an ooze with the big ooze and possibly the player kiting the ooze.  They’ll take damage from their own smaller ooze, which is less, and then momentarily from the big ooze.  I see too many people run INTO the ooze to try to get it to merge.  In actuality, you just need to get the ooze into the 10 yard radius of the big ooze for it to merge.  Even at that, it’s best to wait until your disease is gone to step into that area.  A near-full ooze will tick for a lot of damage, and a half-heal debuff is horrible to try to work through, let alone the tick from the disease itself.  It’s easy to die to this, even with a lot of healers on you.

Unstable Ooze Explosion – [AVOIDABLE] It’s simple.  It’s like the orbs in Void Reaver, except smaller.  Once the ooze explodes, and not before, you should start running away.  From personal experience, try not to be by the tank when it explodes.  If the tank is caught in about 4-5 of those projectile oozes, he or she is a goner.  Don’t run into ooze puddles, and don’t run near other oozes that are still growing.

—–

I highly recommend that you read and know each of the mechanics that I’ve explained above.  These debuffs and mechanics aren’t just for the healers to heal through but for every raider to avoid.  One or two of them together is manageable, but when you’re consistently not paying attention to the different intricacies of the fight, it just makes my soul hurt.

I know there’s a tendency to just want muscle through some of the fights, but on some of these Icecrown fights, it’s imperative to actually know what you’re being afflicted with.  Your little extra focus can get you through that last 30% that most guilds may be struggling with.

Five Misconceptions About Healers

Sometimes there is nothing more frustrating in a raid than watching your raid wipe. I feel that the only thing more frustrating than the wipe itself, is watching the healers get blamed right away. As a raid officer and healing lead seldom do I let things really truly get under my skin. But when I see a wipe and I hear the question in vent

“healers, what happened there?”

It raises my ire. I understand that healing is something that quickly comes under the analytical scope when an encounter fails. But when you have someone assigned to lead the healers it’s their job to find out what happened, and on the off chance they do find something wrong it is their job to address and resolve the issue. When a tank or dps starts berating healers about what happened it gets on everyone’s nerves. We’re going to use the term Healer Rage here. Healer rage can take many forms, quiet determination, outright aggression, passive aggressive behavior (such as “missing” a heal on a target) all the way up to outright quitting. You might remember my first post here on World of Matticus where I talked about the 5 Archetypes of the Healer. I broke down what makes a person choose to be a healer in a game like World of Warcraft. Each of those healers are still around and kicking and always will be.

Today I’m going to talk about some general misconceptions about healers, as well as what triggers Healer Rage and how different healers deal with it.

5. All healers are created equal

There are a lot of people who seem to think you can equally exchange Healer A for Healer B and see no difference in the performance of the raid as a whole. I’m not talking classes here, purely about the player. This might seem like it doesn’t happen but it does, and quite frequently.

“Why not bring Dude B, he’s just as good as Dude A?”

Now I’m not trying to be elitist and talk about difference in skill, but the truth is we all have our strengths. Some healers are better at tank healing, they understand it better. Others are better topping off a raid. Some know the intricacies of a short burst fight and intensive healing, while others still are built for longevity fights. We all have our specialties our niche. The idea that you can take any healer and slap them anywhere and get the same performance is not a good one to have.

Why this causes Healer Rage

Dude B is a tank healer, he revels in it. It is his specialty without question. Dude A is a raid healer, he knows the in and out of everything there is to know about keeping the raid at peak health. Raid officer decides to switch their assignments. Dude A is now on tanks and Dude B is healing the raid. When you take a healer out of a comfort zone it is akin to dumping a bucket of cold water on a sleeping person. While some people can handle a shifting role like that, we all tend to have our preferences. Moving  us from those preferences tends to make us just a tad bit grumpy.

4. All healing capable classes are built equal

Some people think that all classes are equitable. What I mean is that a Resto Shaman is the same as a Holy Paladin as a Resto Druid as a Priest. Lets be honest, while this has become closer to the truth over the many years that we’ve been playing this game, it is still a ways off. Sure my Shaman is capable of healing a single target quite well, But an equally geared Discipline Priest or a Holy Pally will beat me every time and vice-versa for raid healing. Sure you can stick them in that roll, but results might not be optimal. This is considering the merits of the classes and talents without accounting for player skill.

Why this causes Healer Rage

Just like above, when you take someone out of their safe spot people’s nerves are on edge and performance can often times suffer. Over the years I’ve come to realize as healers, we tend to like our niche. When Shaman were usurped as the kings of raid healing, there was quite a loud outcry on the forums and through the WoW universe. This is very much the same as the reasoning behind the rage of number 5. I’ve also noticed in both 5, and 4 here that healers thrust out of their comfort zone tend to be quieter and deal with their rage about it more internally.

3. Healing is Easy!

There are some people out there who feel that healing is the easiest job in the game. I’ll be honest, there was a point where I felt that way. That was when I was playing a hunter in 40 man raids and before I had ever touched the healing side of a Shaman. Nothing could be further from the truth. Healing is one of the most stressful aspects of the game. You are responsible to heal any damage taken in a raid, people look at you to stave off that wipe or to keep them up no matter what, because they think all you do is sit there and spam a few buttons.

Why this causes Healer Rage

Healing can be one of the most challenging roles in the game! Not only do we have to effectively manage our own resources such as mana our own health and consumables, but we also have the privilege of playing broker with yo ur health totals! What people often don’t realize is that as a healer we often have to play triage. Prioritizing heals is more than just making sure the tank is topped off and then spilling over into your group or raid. We have to decide sometimes who lives and who dies! That is a heavy burden and one that we often times have to make as snap decisions. When a healer gets criticized for this, it’s not exactly fair, and can cause not only rage but an added level of stress. This is normally when you’ll find healers raging openly either through comments or possibly even over voice.

2. A healer has to carry those who are under-geared / unprepared

While a healer is capable of carrying an under geared tank or healing through a certain amount of damage from players not moving fast enough out of area damage, it should not be expected of us. There seems to be a large amount of players that believe a healer is obligated to heal the tank that isn’t even trying to mitigate their damage or are woefully under geared for the content. Some people think it is OK for them to stand in the middle of a raging fire on the floor because the healer will heal them through it. You may think I’m making this up, but I’ve seen enough dps actually do this and then when asked about why they would say “because the healer has to heal me!”. This also holds true for people who don’t know the mechanics of a fight, yet insist to pull and bring much unnecessary damage on themselves.

Why this causes Healer Rage

Much for the same reason as number 3. Healing is already challenging enough in some cases. Doing things that while funny, are disruptive and unnecessary can really alienate you from your healer. Tanks don’t randomly go into your dps spec and pull the groups in HoR, it just isn’t happening. If you’re a dps and you’re purposely standing in Rotfaces’s slime quadrant just to get your extra couple hits in, that’s completely unnecessary and honestly it’s rude. It is every raid members job to mitigate as much damage as they can, you can’t rely solely on the healers. Eventually you’ll get healers that will respond to this but ceasing to heal you, or openly being aggressive about your actions.

1. Whenever there is a wipe, blame healers first

There is this mentality that every time there is a wipe, you need to yell at or blame the healers first. After all it’s their job to heal you through anything right? (see number 2.) There are few things more frustrating than seeing the group wipe and to hear someone immediately ask “so what happened there healers?”. What boggles my mind is when this happens despite things like mortuary, big brother, raid buff system or several other mods that people may use that announce who dies and to what. We’ll use one of the new ICC trash mobs for an example, Stinky. Stinky and it’s twin Precious are the pets of Festergut and Rotface. They are also mini bosses very much like the trash pulls leading up to the Twin Emps were back in AQ40. Each has an unique ability, but in Stinky’s case I’ve seen this mini boss / trash pull wipe more groups than some of the bosses! Stinky has three abilities

Decimate: aoe that knocks everyone to 15% health
Mortal Wound: 10% reduced healing done to you stacks up to 100%, placed on tanks
Plague Stench: raid wide aoe that ticks for about 3k every 2-3 seconds

He’s pretty much setup to really mess with healers. If you get an ill timed Decimate followed by a quick Plague Stench it is possible to have multiple people in the raid die in one stroke. Every time I’ve seen a group wipe on it, the first thing I hear asked is why the healers didn’t heal through it. Sometimes I’ve seen it expected of healers to time their group heals perfectly to go off when decimate does! I’m not saying healers shouldn’t be prepared for it, but latency spikes and lag can cause heals to not exactly be spot on, and that should be kept in mind.

Why this causes healer rage

When a boss goes down smoothly you almost never hear anyone say; “That was awesome! Great job healers! That was all you!”, but when a wipe happens you will hear the phrase “what happened healers?” way too often. Not everything is within a healers control. Sometimes things happen that stretch our abilities so thin there is no recovery. Random mob abilities chaining together can cause a group to wipe before a healer even has a chance to react. When someone places this burden on the healers, it’s a short trip to off the rage deep end. Healers are already shouldering enough weight in a run, keeping a group topped off, playing healer triage and managing our resources to keep the group going. Looking at the healers after every wipe can cause healers to snap. I’ve seen healers rage quit raids, I’ve seen them rage quit guilds, I’ve seen them completely stop healing on the next pull just to watch the person who blamed the wipe on them die. I’ve heard stories of even worse events that have gone as far as an entire healing team leaving a guild in one swoop, leaving a raiding guild effectively healer-less.

Healers carry large burdens in a raid or group. Sure sometimes we might make comments about something being so easy because a tank out-gears an instance, but those are welcome breaks. We are not omniscient,we are not gods, we are not capable of predicting what is going to happen and when. We are just playing our role in a group, doing what we can to make things go smoothly. Remember, our job is a stressful one and one vital to the raid. Trust in your healing leads if you have one to make sure healers are doing what they need to be, and trust your healers a bit. Basically cut us a little slack, it’s often times a thankless job.

That’s it for today, until next time folks Happy Healing

 

Images courtesy of Icanhazcheesburger.com and staples

Healing Icecrown from a Druid’s Perspective – Part 2

This is a guest post by Epiphanize, a Resto Druid, and co-host of Raid Warning.

Now that we got all that out of the way, it is time to get down to business. You didn’t really show up just to listen to me go on about glyphs, did you? No, you came to heal your branches off! One quick thing: Be sure to check out the comments in my previous article; there were some good suggestions for alternative point distribution.

Lord Marrowgar

So here we are, Lord Marrowgar, a very interesting challenge for healers. However, it does give Druids a chance to show off their ability to heal on the run. This can be a relatively hectic fight, so regardless of whether you are tank or raid healing, you will need to be tossing HoTs at some points during the fight.

Tank Healing

This is the easier of two roles against Marrowgar.  During his initial phase and all the ones where he is not spinning all over the place, it is essentially a one tank fight. Since the nerf, Marrowgar does quit a bit less melee damage. So the damage your meat shield will be taking will be fairly minimal. This is pretty manageable for Trees, as we can keep the tank pretty well topped off with our HoTs.

One ability you need to be prepared for though is Saber Lash.  Saber Lash is an ability similar to Koralon’s Meteor Fists, in which two tanks will need to stack in order to distribute the damage. Your healing priority will be the Main Tank followed by the Off-Tank after a Saber Lash. As a tree, you have the added benefit of hitting both with Wild Growth before topping off the Main Tank. Other than dodging the occasional slow-motion blue flames, there is not much to deal with during this phase.

Raid Healing

As stated above, this fight can be quite hectic for a raid healer. During the first phase you will have quite a bit to manage. In 10-player, one random player will be Bone Spiked. DPS will be turning to focus on getting the player down as quickly as possible. This presents two things for you as a raid healer. You obviously will need to be focusing on healing the spiked player. I’ve managed to safely keep them up with Rejuvenation and Swiftmend, though this can also be accomplished with a few Nourishes as well. The other thing is people taking Coldflame damage, as they will often be ignoring the flames to get the person off the spike. Again this is usually handled by tossing some Rejuvenations and Wild Growth, saving Swiftmend for anyone who stands in the fire just a bit too long.

The last thing you will be concerned with during the pre-Bone Storm phases is the aforementioned Coldflame. As the raid healer, you will be responsible for topping off anyone who doesn’t get out of the way of the flames quick enough. The damage it does is not too horrible as long as no one just stands there. Its actually more of a nuisance avoiding it yourself, as you will often need to decide between standing their long enough to finish casting a heal, or cutting it short to avoid taking too much damage yourself.

Bone Storm

This phase is pretty similar for Druids regardless of your role. Marrowgar will become untauntable and spin around the room doing relatively minor AOE damage. It is still good to avoid him if possible, as it makes life a bit easier on all the healers. The big thing you will be dealing with is blue flames (of ice?) again. Only this time he drops 4 at a time. This phase is all about survival. Since you will be on the move during this, Druids will be arguably the best healer for this phase. This is where glyphs like Rapid Rejuvenation and Wild Growth start to shine in ICC. Just keep HoTs on everyone and toss Wild Growth on cooldown and you should be fine. Make sure to keep Swiftmend and your NS-HT macro at the ready in case anyone gets into trouble.

One last thing that the Tank Healer needs to consider is the position of the tanks during all chaos. The tanks will be sticking close to Marrowgar during Bone Storm in order to pick him up at the end of the phase. Not only will the tanks be taking a bit extra damage, but you will want to be nearby to keep the Main Tank healed up while everyone gets back to some semblance of order.

Lady Deathwhisper

The next boss in The Citadel is quite a bit easier on the healers than Marrowgar. If your group is good about staying out of Death and Decay and interrupting Frost Bolts, you won’t have to mash the keyboard nearly as much. For Druids, this fight is all about situational awareness and keeping in range of the players taking damage.

Phase 1

The key to Lady Deathwhisper is getting through her first phase. During this phase she will be behind a mana shield that DPS will need to burn through in between dealing with adds that spawn from either side of the room. After that, the fight is pretty much tank and spank. In my experience, this is the fight where you are most likely to only use 2 healers.

The mechanics of the adds are pretty complicated at times, so it is good to familiarize yourself with them. There will be times the tank and raid will be taking increased damage based on these mechanics. There is a lot of movement involved, so there will often be times you will have to drag your stump across the room to toss a heal or two.

There are a few other considerations during this phase. First,  Adherents will place Curse of Torpor on random raid members that increases the cooldown of their abilities, so you will want to make sure you are decursing as often as possible. There will be a bit of randomness from the Death and Decay and Shadow Bolts, so be on the look out. Again, there is going to be some bouncing back and forth because of adds, so communicate with the other healer(s) to make sure you have all your bases covered.

Phase 2

Congratulations, you have made it through the hard part. After her shield is down she becomes tauntable, only has 3 million hit points, and the adds stop spawning. Since this is often 2-healed, you will more than likely be both on raid duty and tank duty. While this phase is pretty much tank and spank, there are some things going on that affect the healers.

The tanks will be swapping as Deathwhisper places a stacking debuff on the tank that reduces their threat. So you will want to keep an ear out for who is tanking her and focus your healing accordingly. She will still be dropping Death and Decay, as well as random frost bolts that should be interrupted. Finally, she will summon on non-targetable Vengeful Shade that will follow a player around and explode if it catches them. You will need to do your best to avoid them if they follow you, and be prepared to heal someone if they get caught (if they don’t get one-shotted).  It’s a pretty quick phase though, and you will be on your way up the elevator in no time.

Gunship Battle

This is a gimmick fight through and through and is a lot of fun. There aren’t really a lot of important mechanics here for healers. Your gunship has two guns that you use to attack the enemy’s gunship.  Occasionally, the opposing ship will summon a mage/sorcerer that will freeze your guns. You will then need to send some raid members over to kill it in order free up your cannons. Back on your own ship, mobs will appear through a portal that will need to be killed, while avoiding incoming rockets and axe-throwers.

Defenders

This is the easier of the two healing roles. Usually one tank and some ranged DPS will stay behind to deal with the enemy boarding party.  The portal will spawn a Sergeant and some Marines. The Sergeant is the only one that really poses any threat, as he has pretty nasty Bladestorm and Wounding Strike abilities. Most of your healing will be focused on the tank, especially if you only have ranged DPS defending. Just be prepared to work a bit extra to overcome the -25% healing debuff.

Two other items of note: First, stay out of shinnies! Rockets will be coming over to your side and the big shiny circle on the ground is an indicator your in the path of said rocket. Be prepared to heal anyone who has yet to learn this golden rule of Warcraft. Second, keep an eye on your boarding party tank. They will be taking damage as they fly back over to your ship, and not every healer is as equipped to heal in the air as us Trees. I have seen quite a few tanks bite it on their way back over as they still have the aggro from the ranged mobs on the enemy ship. A well timed heal from you can be the thing that saves them.

Boarding Party

As the boarding party healer you got the short end of the branch (no, the bad tree jokes will not stop). You will be heading over to the enemy ship with most of the DPS and a Tank to take down the mage/sorcerer while fending off the general and adds. On your way over it will be a good idea to HoT up the tank, as things will be a bit chaotic when you first get over there.

The tank will be keeping the enemy commander busy why DPS take down the mage/sorcerer. Keep an eye out because the longer you are over there the stronger the enemy gets. This will cause everyone to take quite a bit of damage. As mentioned earlier, you will need to keep some heals on the tank as he will take some damage on his way back over. Probably a good idea to leave a Rejuvenation in case you need to toss an emergency Swiftmend on the return flight. Again, a fairly straightforward fight for healers.

Deathbringer Saurfang

Phew, here we are, the final encounter of the entrance to the Citadel. This is probably the most interesting fight so far. A lot of what you need to do as a healer will be determined by your groups strategy, but Druids have a few things to keep in mind both as a tank or raid healer, regardless of how you handle Mark of the Fallen Champion.

Raid Healing

First, you do not have any way to stop the damage people will be taking like priests do. So your main role will be to heal up the damage that does get through. There are three mechanics that will be causing you trouble: Boiling Blood, Blood Nova and Mark of the Fallen Champion.

The first ability, Boiling Blood, will be case on a random raid target. If you have a Priest, they will mitigate a lot of the damage to avoid Saurfang building Blood Power. Its still a good idea, whether you have a Priest or not, to toss Rejuvenation on the Boiling Blood target to keep them topped off. The damage isn’t too bad, and one HoT should be enough to keep them safe.

Blood Nova can be more troublesome depending on how much melee you have. If this gets cast on one, a good amount of people will be taking damage. The player that get Blood Nova should run out of the raid to minimize damage and blood power gain. However, if they don’t get out in time, be prepared to throw out Wild Growth and a couple single target heals.

Finally, there is Mark of the Fallen Champion. How you handle this (if at all) is going to depend on your raid strategy. A lot of guilds, mine included, will just let that player die. This minimizes the buildup of blood power and puts a lot less stress on the healers. If you do decide to keep that person alive you will want to give them full HoTs. Yes, you may have to dust off Lifebloom for this one. I usually put up Rejuvenation and Regrowth, with a Swiftmend if needed.

Tank Healing

There is not nearly as much to deal with as a tank healer. The tanks will be switching when they gain the Rune of Blood debuff, so as per most two tank fights you will need to be paying attention. You will also need to be concerned if a player gets Blood Nova near the tank, which could cause a nasty damage spike. Your final obstacle is at 30%, where Saurfang will Frenzy. This means you need to get your stump in gear and heal faster! Other than that, he is business as usual for a tank healer.

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And that’s it! You’ve Stormed the Citadel. Just in time for the Plague Works to open. Thus is the life of a WoW player. In the next installment we will be covering healing Rotface, Festergut, and Putricide, all while avoiding getting any goo on your leaves.