healing

10 Seconds with Sartharion 3 Drakes

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I’m the type of player that likes to relentlessly playback previous events (or wipes) in my head. I try to see if there’s anything I can do better from my perspective or anything I should have done differently. Here’s a 10 second mentally recalled highlight reel moment of a time that happened all too often.

We run a 6 healer setup and I’m the only one on the Sarth tank.

0:00

Vent call: Firewall, move!

*Casts Shield, Renew, and dives narrowly avoiding a wall*

0:02

Vent call: Vesperon landing!

*Casts Penance*

0:04

Sarth tank: I have the debuff!

*Casts Flash Heal*

0:06

*Casts another Flash Heal*

0:08

His attack animation stopped and he’s raising his head.

WAIT! HIS HEAD IS RAIS-!

0:10

Sarth tank: I’m down!

Reflections

Thankfully, that was just earlier on in the night. After I settled in more and got into the groove, I was able to get my timing down perfectly. The problem with me was that I ended up being off in my timing.

The timing was off enough to get our tank 1 shot.

But I managed to fix it. I figured that I was zoomed in too close on my character that I had to adjust my camera more to keep my sights on Sarth. That took up precious time and added increased risk.

I managed to solve it by maxing out my camera distance so that no matter where I ran, I’d still be able to keep an eye on his head.

FYI

I use his head as an indicator for when he’s about to breathe. When he tilts back, that’s the time to use the Pain Suppression.

What’s killing us

We lose 1 or 2 people to void zones in the beginning or to a Firewall. There is a bit of inconsistency. Some attempts, the raid group is able to blast through the first drake with no problem. In other cases, people are just getting sloppy or we have bad lag luck (like a player dying to a void even though they’re 15 yards away from it).

The second problem occurs when the third drake lands. Players are killing themselves. Going to see if that can be fixed by having Paladins “tactically bubble” at certain times to lessen the overall raid damage with that Shield talent thingy.

As for me, the 10 attempts where the raid lived long enough for Vesperon to touch down, I was able to squeeze off Pain Suppression fast enough for 7 of them.

That’s a 70% save percentage.

Not good enough Matt. Not good enough.

Healing Assignments for Resto Druids

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broccoli-banner

Perhaps more than any other healing class, Wrath of the Lich King has revolutionized the way druids heal. I’m going to take a bit of a look back to where we came from as a way to help understand any troubles druid healers might face at present when we try to figure out what our role in raids should be.

Back in the “Good” Old Days

I came of age as a healer during the BC raid content, and I think part of me will always missing rolling Lifebloom stacks on four different tanks during the Hyjal trash waves. Lifebloom spam may have been widely criticized, but at the time it was effective and felt very dynamic for the player. The timing was tight enough to require tank-specific macros, which I miss, because I could always change their icons to a pig whenever I got mad at them (sorry, Brio). However, when healers argue now that they don’t want to be locked into a rotation, they’re probably thinking of something like old-school LB rolling with horror. That was a rotation, all right–but it left me dizzy. I had to keybind Lifebloom twice–both to my mouse clickwheel and to F. The “F” was for when I needed to refresh while turning with the mouse. At the time, there was no way to increase the 7 sec Lifebloom rotation, and the penalty for letting the stack fall off was fairly severe. I never ran into mana problems, but sometimes the tank would take more damage than I liked if their stack slipped off, and I had few ways to play catch-up. If one tank’s stack went, then most likely all four would.

Even some boss fights made Lifebloom spam worthwhile. On Illidari Council, I used to assign Bonkers to roll LB on three tanks, giving him 1 GCD per cycle free to do “whatever he wanted.” Let me add that the healing buffer Bonkers provided to three of the tanks won the fight for us on more than one occasion. Why did I give the assignment to Bonkers and not myself? Because Bonkers is quicker than me. My assignment, keeping up the group on Malande, was a lot easier. The odd thing is, these kinds of assignments seemed great to Resto Druids at the time–1 GCD free? That’s amazing.

Now that I think about it, the Good Old Days don’t seem so great after all.

Broccoli, v. 3.0

Patch 3.0 brought new tools for the druid healer, offering flexibility where before we had none. However, it strikes me that many Broccoli Stalks might be a little bewildered by all our new toys. And if we’re confused, imagine what it’s like to do healing assignments for a resto druid these days. A few days ago I came across this topic on PlusHeal forums, posted by Siha of Banana Shoulders:

So, I’m the healing lead for my guild, and it usually falls to me to do healing assignments.

I’m having some trouble deciding how best to make use of resto druids. I know in TBC I always used to use them for a multi-tank assignment, keeping a bunch of people hotted up with Lifebloom, but I’m not really on top of all the resto druid changes in WotLK yet.

The talented Siha, as always, gets right to the point with her post. I replied in the topic, but I think that the question has enough merit to warrant a full-length post.

So, what do we do with the newly-versatile druid? After looking at my own performance and those of my Cruciferous Vegetable buddies in Conquest, I am convinced that Resto Druids can be assigned in two different ways for Wrath content. I’m going to showcase a couple of meters-topping druid performances to show just how versatile trees are these days

Raid Healing

This assignment is the most obvious for a resto druid. Wild Growth, due to its higher total healing and it’s status as a heal over time spell, suffered less from the recent nerf than Circle of Healing did. With Rejuvenation, Wild Growth, and perhaps a glyphed Healing Touch in the mix, druids have a powerful toolkit to deal with raid damage.

Let’s take a look at the meter breakdown from an expert druid healer on Gluth, which features heavy raid damage:
s13-meter

Now, the meter % alone might not mean much, but let’s factor in healing assignment. Both S13 and I were assigned to heal the kiters on Gluth, and we have similar gear. Why did he outperform me? Let’s take a look at the abilities breakdown.
s13-breakdown

Take a look at S13’s Healing Touch percentage and the amount it hits for on average. That tells me–even if I didn’t already know–that he’s using the Healing Touch glyph. The fact that he’s able to get so much healing out of a direct healing spell also tells me that S13 is fast. He’s really great at reacting to situations. Notice here that he’s also made a lot of use of Lifebloom–nerfed it maybe, but useless it is not. This WWS report is post-WG nerf, by the way. S13’s performance shows how little a healer has to rely on Wild Growth to be effective (and to post good numbers while doing so). If I were to take a look at S13’s targets, I would see a lot of healing on the 5 kiters, but also a decent amount on other members of the raid. S13 is a great raid healer because he’s able to pay attention to a lot of things at once and to accurately judge when he can go a bit beyond the boundaries of his assignment.

Tank Healing

Yes, I know druids have an AoE heal now. That doesn’t mean that we’re not still good at our old role, healing the main tank. I’ve just shown you the WWS from a druid who excels at raid healing. Now, I’m going to show you my own meter performance. I am a tank healer. That’s what I like, and that’s what I’m good at. I’ve been healing a warrior MT so long that I know how the damage hits and what I can do to fix it. I don’t pretend to be the best at anything, but if I’m in charge of healing assignments, I’m going to stick myself to a tank. It’s not usually very showy on the meters, but I’m going to give you a peep at the one fight in Naxx that does let tank healers show off–Patchwerk.
syd-meter

To understand this image properly, you should probably know that Silvia and I were assigned to heal the offtank, a druid, while S13 and Arktos were assigned to the main tank, a warrior. For the life of me, I can’t remember what Kaldora, our holy priest, was assigned to that day. The nature of the fight dictates that there is simply more healing to do on the off tank(s) than on the main tank, so an off-tank healer is going to post higher numbers. Be that as it may, this is nonetheless a good performance from me personally. Let’s look at the breakdown of what I did.
syd-breakdown

First of all, notice the presence of Regrowth. I use the Regrowth glyph, and a fight with heavy tank damage also shows it off. Meanwhile, I keep Lifebloom rolling on the primary off-tank. As for Rejuvenation, I keep it on both the primary off-tank and the backup. At higher gear levels, your raid is less likely to need two offtanks for Patchwerk. I used to post even more impressive numbers when two off-tanks took heavy hits. I would keep up my full hot rotation on the druid and use Rejuvenation, Swiftmend, and a Nature’s Swiftness/Healing Touch on the secondary off-tank. I always say that Resto Druids can heal two tanks as well as one, and it’s very nearly true. This is a lesson I learned in Zul’Aman, and it still serves me well on a multi-tank fight like Patchwerk. One thing an MT healer can never forget is the power of Swiftmend–it’s easy to ignore, but make yourself use it whenever you can. You’ll notice that Nourish is missing from my rotation, even though I have the 4pc T7 bonus. Regrowth is simply better if the damage is high. I will use Nourish on fights where Regrowth might be overheal, or on long fights that might stress my mana.

My message to healing leads is this: resto druids can tank heal. You might think that only a paladin or discipline priest will work, but don’t discount the resto druid, particularly one who’s used to this job. We may have a discipline priest solo-healing the MT on Sarth 3D, but that doesn’t mean a resto druid cannot be assigned to the task. In fact, some days I want to arm-wrestle Mallet for the job.

Glyphs and Talents

As you can see from our performances, S13 and I, despite having almost the same gear, are very different healers. There are slight differences in talents and glyphs that support each of our preferred roles. Here are my thoughts on how to set up a resto druid to excel at either raid healing or tank healing.

Raid Healing

In terms of talents, I suggest Tranquil Spirit to make Healing Touch and Nourish more efficient, a fully talented Gift of the Earth Mother, and perhaps Naturalist for the shortest Healing Touch cast time. As an alternative, you might put either 1 or 2 points into Improved Tranquility. I find this spell very useful when I can remember to use it. It shines on any fight where the raid is fairly close together and AoE damage as high–I’ve used Tranquility to good effect on Loatheb, Sapphiron, and OS3.

To heal S13-style, you will absolutely need to glyph Healing Touch. I am extremely impressed with the HPS of this spell, and it only gets better as your gear scales. In addition, we can all afford the mana at this point. S13 doesn’t run OOM any more than I do. The raid healer has some amount of choice in the other glyph slots. I suggest Swiftmend and Innervate, but if you find that you never use Swiftmend, Lifebloom will also work. The Regrowth glyph, while good in and of itself, won’t do much for you if you’re never assigned to tanks.

Tank Healing

In terms of tank healing talents, the most important one to have is Nature’s Splendor from the Balance tree to extend HoT duration. However, all raiding restos should have this talent. I also use Tranquil Spirit to support my Nourish (in case I ever use it), a fully maxed Improved Regrowth, and Gift of the Earthmother for easier HoT refreshes. I do not have Living Seed at the current moment. It accounted for less that 1% of my total healing when I had it. If I get enough haste to remove points from Gift of the Earthmother, I may try it again. I have a feeling that either 1) Living Seed will do more healing in Ulduar or 2) it will get some sort of buff in the future. As for Replenish, either build should skip it because it’s endlessly terrible, but the tank healer especially does not need it.

In terms of glyphs, I use Swiftmend, Regrowth, and Innervate for main tank healing. The only debateble choice here is Innervate. I prefer it over Lifebloom, but Keeva of Tree Bark Jacket, who also main tank heals often, writes very convincingly in favor of the LB glyph in this recent post. A main tank healer should not glyph Healing Touch. It’s more useful in the large version paired with Nature’s Swiftness.

Conclusions

We’ve come a long way from Lifebloom spam. Whether we’re set to healing tanks or the raid, druids have a variety of techniques now to support their chosen role. We can do it all–just not all at once. If you’re a healing lead, it’s important to get to know your healers. With the new diversity of the druid class, skill and preference start to weigh heavily on how you should assign your druids. So, why not ask them what they like, and what they are good at?

Saving a Blown Pull With Clutch Heals

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firefighters

It’s just like any other raid night in Naxx. Your group is relaxed amidst some light bantering after a large pull. The healers have about 50% mana left in the tank and can go a few extra pulls before having to sit down and drink again.

Acknowledging the green light, your tank whips out his gun, locks on to a target, and pulls the trigger. Four mobs come rushing at him as a result of his transgression.

Out of the corner of your eye, you notice a raider standing a bit further away from the rest of the group. Suddenly, his Gnomish form is over taken by a large, black figure.

“Shade!”, You hear yourself breathe into the mic, rather forcefully.

To make matters worse, another patrol is about to run into your group.

Another raider curses out loud as you wince.

Turns out he was off target and tabbed to yet another group of trash off to the side and manages to get their attention.

What was supposed to be a routine pull is on the verge of becoming a blown pull.

Oh crap

This is the kind of situation that healers dread. At the same time, this is also the kind of situation where healers excel. Differences between average healers and great healers are easily noticeable.

A blown pull can look like anything. It can involve any number of mobs or any number of players. It can happen at any time. A series of minor and trivial events continue to add up until it snowballs and overwhelms the raid.

Are you ready for high stakes Whack-A-Mole?

Now what?

This is when your brain shifts to high gear and your fingers start to just react on their own. I’m going to refer to this is the APC process.

Assess – The very first thing a healer does is to look around them. Examine the situation by looking at the screen. Get a visual reference on the mobs and see if you can tell who they are running to or who they’re beating on. Ideally, your raid frames will highlight red on players who have aggro. By now, you should have a mental map of what exactly is going on, who is tanking what, and who has pulled aggro with stray mobs.

Prioritize – This is the fun part. You get to decide who lives and who dies. If the players on your raid frames are flashing red, it means they have threat on some mob. If any one of those players is not a tank, I strongly suggest throwing a shield on them right away. After that, you can only pray that they drop aggro or that they live long enough for a tank to pull them off. Keep your ears open for any keywords.

For example, if you hear the word “Challenging”, you better zero in on that tank immediately.

Cast – At this time, you should have an idea of who you’re healing. You should simultaneously be vocal about who you’re healing. It lets other healers know who to heal and who not to. If they know you’re healing Bob, then they won’t waste their time or overheals on Bob. On the flip side, if Bob happens to be that guy that said Challenging, then other healers may wish to jump in on that as well.

That entire process above should take about a second to run through in your head. There’s too many variables to account for so it’s difficult to imagine what you would do under certain circumstances. But sometimes it helps if you think about what you would do in such a situation if it ever comes down to it.

It’s kind of like being in a mall and knowing where the fire exits are in case there’s a fire. Sure you may not need it. But it’s nice to know where they are just in case.

The key here is to be vocal about who you’re healing. Strong communication can turn a blown pull into a salvageable one.

Image courtesy of tvvoodoo

Don’t Rely on Addons to Heal

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A few nights ago, I decided to participate in a Heroic Naxx pug (and you know my thoughts on the subject). But I always go back to it since I like to use my Shaman to decompress.

Like most pugs, we stood around for 30 minutes (literally) for the lead to dish out instructions. The boss we were about to engage was Gluth. We were about to run through the pipe, but we had to hold off and wait for a Paladin.

Now you might think this is trivial. But wait until I tell you why.

“My HealBot is not working properly. I can’t heal without it.”

As you can imagine, that sent a nasty surge up my spine. Here’s a Paladin. He’s been assigned to main tank healing. And he can’t heal without his Healbot?

Is it truly that difficult to do nothing but hit the Flash of Light or Holy Light keys at will?

After the 30 minute brief, we had to wait around for an additional 10 minutes (multiplied by 24 players and thats 240 minutes or 4 hours) for this guy to get his addon going.

Airline pilots have a wide variety of electronics and instruments at their disposal. Most of the time, they can toggle the autopilot. When push comes to shove, they have to take manual control of their plane. Sometimes emergencies happen. Perhaps there’s a circuit fried somewhere rendering GPS useless. They have to be trained to be able to make visual landings of their aircraft under extreme weather circumstances.

Lesson 1

Good healers use addons to heal. But great healers don’t have to rely on them.

Don’t get me wrong. I think HealBot is a good tool. As is Clique, Grid, and whatever else you decide to use. At the same time, the next time you go on a farm raid try toggling off and healing in vanilla mode. The point isn’t to see if you like it. Because I guarantee you, you won’t. The point is to see if you can do it. Blizzard will make patches and they will continue to update the game. Addons will break or error out on certain fights. Sometimes updates will come out days or even weeks later.

Would you delay raiding because a key addon you need isn’t available?

I should hope not.

I love my Pitbull as much as the next guy. But if I need to heal by pulling out the raid frames manually, I can. Sure it reduces my overall effectiveness, but at least I won’t be handcuffing the raid.

Lesson 2

Check your addons before entering a raid to ensure that they’re working properly.

This goes without saying. But a 10 second check saves 10 minutes of heartache.

Evaluating Healer Performance

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compare1

This is a guest post from Derevka who has been actively blogging on his blog Tales of a Priest. This post is in reply to Healing Meters Suck and tries to tie in some qualitative and quantitative healing performance analysis.

Healing Meters suck? I tend to disagree. Healing meters and WWS Reports provide an insane amount of information and value to a well educated healer.  But now where does that leave us? You have 11 healers signed up for tonight’s raid and only 7 healing slots available — or you have a new recruit healer and you need to evaluate how they are performing. What do you do? How do you go about evaluating healers in a world where the DPSers are e-peening over their DPS and Total Damage Done?

Nearly a year and a half ago, Priestly Endeavors did a post about measuring healer performance. This is a great post, and I encourage everyone to read it.  Perhaps it is time to reflect on what methods are best to evaluate a healer?

Healing Meters:  Recount & WWS

Gasp! Hiss! Boo! There is a lot more to healing than just meters, yes, but don’t forget there is a lot of very valuable information here. The trick is finding the best way for you to harness this data to evaluate yourself and your healing team and learn where can you improve. 

The first thing you need to understand about deciphering healing meter data is knowing the encounter that the data is from.  Looking at a Recount data from Malygos is going to heavily favor the COH Priests and WG Druids, thanks just to Vortex. (While post-3.08 that may change; I don’t think it will skew it that much). You always need to ask yourself "Does this fight heavily favor a specific spec/class over another?". If the answer is yes, you have to both qualitatively and quantitatively account for that information.

Finding out how much effective healing was done by Priest X using COH over other spells can be done in Recount and WWS.  If it is a fight that doesn’t have a ton of AOE damage, and a priest has 20% of the effective healing of the 7 healers, of which 70% was COH, you might have a performance problem here. 
Discipline Priests typically are low on the healing meters since PW: Shield, Grace, and Divine Aegis have no impact on effective healing. How do you evaluate a Disc priest on a numbers game in which they are at a disadvantage? However, with a bit of poking around you should be able to find some good data in there.  On a conceptual level, PW:S is the only spell in the game that guarantees zero "overhealing".

So dive into WWS information. Find out how many times that player buffed the MTs with PW:S then you can gauge the total "effective healing" those shields provided. (I know, not an exact science since you need to weigh in SP coefficients, did the whole shield get eaten, etc. But it does provide additional data that WWS/Recount completely disregarded).

Since we are playing the numbers game using meter evaluation, does that mean it is okay for them to be dead last on the meters with 3% healing done on a fight? Maybe… however, likely not.

Healer Focus and Assignments

Plain and simple: are your healers focusing on the task at hand? Are they sticking to their assignments and trusting their guildmates? Trusting your fellow raiders to do their job is key. You cannot be all things to all people. This often can be easily discovered if you see the healer switching to other healing assignments and slacking on their primary target. Great example would be Patchwerk. You have a healer who was assigned to heal a Hateful Strike Tank, they shift focus to try to get a heal on the Main Tank — BOOM! Your resident Enhancement Shaman eats a hateful strike and dies.

Also data lives on WWS that can also provide good insight, but again keep the encounter and assignments in mind! This report can be found in the "Who Heals Whom" section. The smaller the number the fewer the people that person healed. A high focus number can generally mean the person healed "randomly" and may have deviated from their assignment. On fights that have AOE damage or multiple targets assigned to the same healer, focus numbers can increase for certain healers. A great example is my guild’s Sartharion 2-Drake strategy:  We let the Tenebron’s whelps pop, and AOE them down (and usually have some AOE damage to the raid as a result), and send in a DK , DPS, and 1 healer to heal the damage for Shadron’s Disciple. That healer, typically has a higher than average focus. Again, it is all about knowing which fight you are analyzing.

Ability to React to the Unforeseen

This measurement is very subjective, and not numerical so it is often very hard to guage. When you see it happen, it is usually quite apparent. Sometimes a healer disconnects or dies mid fight, and you need to react. Good healers are able adjust when this happens, take adjusted healing assignments. Great healers excel in these situations. They thrive.

An example would be the healers for Lady Blaumeux and Sir Zeliek on Four Horsemen. Lets pretend one of your ranged tanks DCs. This healer quickly adjusts, calls out on vent they are now tanking Blaumeux (along with the other ranged tank) and spams heals on themselves until a new ranged player comes to replace them from the front group. No one else dies, as you get your shiny epics from the chest minutes later.
This measurement encompasses the "don’t stand in the fire" rule:  Situational Awareness.

Are you in  Sartharion’s Void Zone? Are you standing in Sapphrion’s Blizzard? Now these points, are easily counted.

The Death Test

Probably the easiest to check, but perhaps the most subjective of all. If your assigned target not die, you win. Generally, yes – but not always. You need to look at the bigger picture. Did they go OOM and another healer have to step up and do double duty? Did they lose awareness and chain a KT Frost Blast to the melee?
Evaluating healers is not easy. I am typically the one to do healing assignments, and often the officer to pass final judgement on a recruit healer.  When I say /promote or /gkick, or when I chose one healer over another healer when making up the raid roster for the evening, I often have a lot of math and though behind those decisions. Using WWS and Recount, as well as many subjective methods.

Ultimately your healing roster and performance is something that should be constantly evaluated. Finding out your flaws, and taking steps to correct them is one of the best ways to improve; diving into the details really is the best way to do that.

Further reading:

Matt wrote a Spiritual Guidance column on WoW Insider several months ago titled: Measuring a Priest. Several of those points still ring true today.

Image courtesy of danzo08