Social Study: The Wrath Effect Part 1

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This is a guest post by Mimetir, an oversized owl of a raid leader on The Venture Co (EU). You can find her twitter feed.

Here’s a dangerous statement: Wrath of the Lich King (Wrath) made World of Warcraft/Crack/Crass(WoW) too easy.

It’s one you’ve heard before, of course. But have you thought about the impact that had on players?

WoW’s player base is numerous enough to man a small empire complete with its own inter-tribal competitions, family feuds and military factions. So to bandy such a statement about – even to whisper it – is enough to have it echo around the becrooked spires and bounce between yon bloodied hillsides and have warcries ululated in its wake. Yet many people have said something akin to that statement since Wrath hit our beloved World. Surely there must be some truth to it? Surely, too, players must have been affected by such a shift in play – but how?

One of Blizzard’s biggest goals with Wrath was to make raid content more accessible to players who wanted to raid in The Burning Crusade (TBC) but didn’t have the time to invest or guild to support them. Wrath meant the TBC days of needing to be in a large, battle-honed raiding guild whose Z raiding team were armed to the dyed and pointed teeth, were gone. WotLK was one giant step towards not only ensuring that everyone saw at least some of the insides of raids but felt the sense of achievement as they progressed through them at whatever pace. This was likely a result of a continuous background hum, developing into an angry buzz, from would-be raiders during TBC’s raid progression lifespan. The longer TBC went on the more spectacular the content was; The Battle for Mount Hyjal and Sunwell Plateau were things of beauty, but would-be raiders had increasingly slim chances of seeing such places.

The level of the bar was certainly changed in Wrath. I think there is enough evidence to say that some players felt the unstated rules of WoW had been re-written overnight using pictures sketched with crayons. Other players felt that the rules were crystal clear for the first time. They were now understandable and applicable to them, not just to the few players on their realm who had reputations of being armed to the dyed and pointed teeth. The idea that Wrath’s content was generally accessible to all quickly took root in the WoW community’s shared consciousness.

This idea didn’t automatically mean that all players knew how to approach the now accessible content or what sort of challenge they faced at the beginning of Wrath. I saw a lot of players encounter the new raids; all armed with a new spec, new stats and uncertain expectations. Many players were perhaps unused to being in this position. Perhaps they didn’t understand their spec yet, perhaps the new stats hadn’t sunk in. Perhaps they weren’t used to thinking about raiding and the very idea of conquering them was a seductive yet terrifying high. What I believe Wrath did mean was a sudden internal crisis of confidence throughout the WoW community: the content bar may have been lowered but the pride and competition bars were raised.

Less experienced players could suddenly take part in the same fights as the legendary players of their realm. They may even have felt pressured to do so because players was scoffing at how easy the content was. They might wonder what was wrong with them as a player if they couldn’t do it or couldn’t get to grips with the changes to game mechanics: changed mechanics yes, but apparently such easy mechanics that Dalaran was dead quiet two weeks into Wrath because half the realm had run out of things to do and had retreated behind an army of previously abandoned alts.

Take Heroics as an example: they are considerably easier in Wrath than they were in TBC. The fact that you had to grind reputation in order to get into Heroics in TBC meant they could be a reward in themselves. Many of them had some challenge to them – I for one never finished Durnholde Heroic. Not only was there was a sense of achievement on completing some of them but it was acceptable for a group to be torn apart by wild dogs, because there usually were groups of wild dogs so battle hardened that groups needed to fight them individually and hope for the best. Wrath’s batch of Heroics are quite the opposite: easy and quick, many experienced players find no thrill or challenge in them. A melee player who doesn’t know to get out of poison nova in Heroic GunDrak will probably die and be given short shift for it. Likewise I’ve often seen tanks who kite Xevozz incorrectly in Violet Hold be met with "omg dont u no to kite nub".

Firstly I’d like to know where this monster called "nub" which they want kited resides, and secondly I’d really wish players would remember that not everyone has done all the content and learnt all the tactics already. A quick check to make sure everyone knows a dungeon or is comfortable to ask and answer questions in a friendly manner will go a long way to building trust in a group. It may only take 20 minutes to run the Heroic but a helped player will know what to do for next time, and will feel secure in their ability to give it a go.

My guess is that the experienced raiders have and had their own pressures when Wrath appeared. They had honed their skills and proudly won their rewards – taken down so many difficult challenges during TBC – and now the content is, to their standards, laughable. This may have had a variety of effects on them, including making both them and their past achievements feel depleted. Even achieving completion of the new content and getting the grips with the new mechanics seems trivial. Their reason for raiding was diminished – content was already bested, loot was sometimes not worth farming. The level of teamwork required in TBC raids? Not needed in large chunks of Wrath. Just bring brute force. Naxxramas now floats lonely as a cloud over yon hills, full of drops no experienced raider needs and many didn’t need at the start of Wrath, as a reminder of how abandoned some raiders feel. Players drop out before we get to Archavon every time I run VoA. The unspoken question in these players’ heads is likely "is there any point in this content still existing when no-one needs the loot?"

…and that’s it for this week. Next week we’ll continue in this vein by looking at the extent of Wrath’s effects as a deep rooted problem affecting players’ attitudes and interactions. What do you think so far? How easy is WoW these days, and how do you feel about it? How did you feel about it when Wrath first arrived? Do you think WoW needs to be easier, more difficult or just be given a chance to stabilise? Did *you* finish Durnholde Heroic in TBC?

I’m on the WoW Insider Show (Update: Over)

I’ll be on the WoW Insider show in about 50 minutes (12:30 PST). We’ll be chatting about the most recent PTR stuff, Battle.net changes and the ability to send BoA stuff between factions.

I’m chilling in the chatroom right now conversing with some listeners, so feel free to jump in. I’ll try to embed the stream in here when we’re on the air.

EDIT: Live

EDIT 2: Shows over!

Why Play a Healer?

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This is a guest post by Professor Beej who describes his healing epiphany.

Being the guy or gal standing in the back of the raid, tossing heals, mezzing, fearing, buffing, shielding, and just doing everything we can to keep people alive and the raid moving smoothly is a thankless job.  The battle-cry of "blame the healer" is our bane, yet also our motivation; it keeps us on our toes.  Our gameplay consists of clicking on colored bars whenever they turn not-green and never getting to look directly at the dragon we are told we are killing.  We know that going in, and we accept it.  In fact, we thrive on it and love it.

But why?

Are we gluttons for punishment?  Masochists who just love having less fun than the people we play with? Do we feel some sick need for penance (even those of us who aren’t Priests) that we voluntarily play the MMO whipping boy?

I don’t think so.  I think we do what we do because it is, far and above, the most fulfilling role in MMO gaming.  Unlike DPS and tanks, healers get to directly interact with those whom they play with.  Sure, tanks taunt off silly DPSers or enthusiastic healers, and DPS help out by blowing things up, snaring the occasional runaway, or tossing occasional buffs around, but healers are the only archetype in gaming where the vast majority of our time is spent interacting directly with our friends and teammates rather than through an intermediary.

I didn’t realize it when I started, but I have always played a support character, if not a healer, in MMOs.  In Ultima Online, I was never the duelist my friends were.  Instead, I had Grandmaster Hiding and would pop out unexpectedly from the shadows to throw my allies a heal or cure or cast Wall of Stone between them and their pursuers for some breathing room.  In Star Wars Galaxies, I did everything I could to work my Jedi Holocron grind around maintaining the Doctor (or at least Medic) tree in my template for as long as possible.  I even toyed with a high elf Paladin in EverQuest.

Then came Warcraft.

WoW made me aware of this tendency.  I had rolled a Warlock during release week, thinking DoTs and demons were my flavor.  I pushed hard to get him to 40 just to get his free mount (remember, 100g was an absurd price to pay in November 2004) and promptly got bored. I couldn’t decide what class I wanted to play next, so I rolled a Druid because he would be able to fill any role he needed to.  I leveled Balance and around level 42, I did Uldaman for the first time, and my group needed a healer.  Not even having a single point in Restoration, I healed my group through Archaedas and was given the compliment of "you’re the best healer I’ve ever grouped with" from all 4 other people.  And thus my career as an MMO healer was solidified.  While I eventually switched from the Druid to a Priest to a Shaman and back to the Priest, I have always been most comfortable playing a class that could heal.

To me, the reason the healing role stuck was three-fold:

  • I was good at it.  Very good at it, from what I was told.  And I’m the kind of person who avoids doing things I’m bad at.  So finding something I excelled at made me want to keep doing it.  I think that applies to everyone.  I know some healers who only heal for the prestige, but I know many more who do so for the love of the game and because they try their hardest to be their best.  
  • It made me feel important.  Let’s face it–DPSers are a dime a dozen.  Good DPS is harder to find and exceptional DPS might as well be mythical, but just finding someone to pewpew a Heroic is simple.  Being a healer and thus always being in demand was part of the ego boost, but it was also the idea of "these people’s [virtual] lives are in my hands and mine alone.  I’m responsible for them."  It made me feel good to know I was, in many ways, the most pivotal person in the group. Most healers can pretty easily keep the group alive if the tank loses aggro or CC breaks, but it’s much harder to keep things going smoothly if the healer drops and things go haywire.
  • The focus was not on me.  Healers get to stand in the back, do their thing, and rarely be bothered.  For the hardcore introvert like me, there is no purer gaming bliss. I don’t play games for drama; I play games to unwind and have fun. I don’t care if I get top 5 on a meter, nor do I have any urge to yell "BOOM HEADSHOT!" on vent every time I a spell crits.  Even though we occasionally deal with "blame the healer" drama, most of a healer’s life is spent in the background being ignored.  And that’s just fine by us.  Sure, every guild has their token prima donna healer, but most of us are content to sit a few rows back and let the extroverts have their spotlight while we do some real good.

The Mistake and the Revelation

When Wrath of the Lich King came out, I tried to switch from healing to DPS.  I leveled my Death Knight to 80 first and realized within a few raids that it was not for me and finished my Shaman’s grind to 80.  So now, whenever I try out a new game or start a new MMO, I always go for the Priest/healer archetype first.  I know it is what I’ll end up playing anyway, so why should I delude myself and think I will play any other archetype as anything but an alt?

So what about y’all?  Is there a particular reason you play a healer (or a reason why you don’t)?  Is it simply preference, a guild need, or something more?

Image courtesy of Crafts N Things

Interview with Epic Advice

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There’s a new Warcraft side to the community. It’s not really a Wiki. It’s not a directory. It’s not a news site or a blog. It’s nothing like those.

Welcome to Epic Advice! The premise is simple.

You ask questions and you receive answers from other players who might know. It’s entirely peer driven. There isn’t a single “authority” that has all the answers. Everyone pools their knowledge into answering questions. Sometimes it can be much more straightforward than browsing forums or wading through database sites to get a simple answer.

I managed to catch the team behind Epic Advice in a brief email interview to shed further light on their unique project.

So before we get on to talking about Epic Advice, I’m sure the community would love to hear more about you guys. Why don’t you introduce yourselves?

Corey: Introductions always seem so boring.  I’m Corey – I own my own web development company, and do a lot of freelance programming/system administration.

Aaron: My name is Aaron, I work for an international association as their lead web developer developing and managing about 7 websites. I also work with Corey on the side, doing programming and design work.

I’m guessing you guys play WoW as well. What kind of characters do you play and what do you do in game?

Corey: I started playing WoW shortly after the beta, raided molten core with my friends, saw naxx at level 60, wrote the original PallyPower – and find it awesome that they still use my "buff grid", although my code was horrible and the new guy maintains it better. I did it all again towards the end of Burning Crusade. I haven’t been playing during WoTLK, I started my own company and needed all the time I could find. I hope that someday I can make enough money to pay myself to play this game again.   I played many characters, but the best fun I ever had was being a 39 feral tauren druid pvp twink named ‘Cowbellie’. She eventually became quite the DPS cat.

Aaron: Many old school priests probably know me best by my priest, Jesta. I used to write a lot of shadow priest articles, before shadow priests were truly embraced. I am currently one of the GMs of a guild on Lightning’s Blade (US) called Untamed, we’ve cleared everything but Heroic Anub’arak, which were hoping to get this weekend! I also was the author of "VampWatch", which was a popular shadowpriest mod used to track how much mana restoration you were causing (back before Replenishment existed). Currently I am raiding on a DK named Jadra in my guild.

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What exactly is Epic Advice about? It’s slipped under the radar for a while. When did it launch even?

Corey: You cheated – thats two questions.  🙂

Epic Advice is about World of Warcraft.  It is a Question and Answer site, a knowledge exchange as it seems to have been dubbed.  We hope to provide the community with a place to help ask and answer questions about World of Warcraft, from the early leveling process, to the cutting edge raiding instances.

It launched about 24 hours before you found us- It seems you’ve scooped everyone on this one.  It hasn’t really been under the radar for long.  We had been talking about the concept of doing a ‘Stack Overflow’ for WoW, have been playing with the idea of writing our own software to handle it.  An opportunity occurred when Stack Exchange hit its beta.  We could launch the site using their engine to see if it was something that the players even want us to work on.

Aaron: Yeah we launched on the night of the 6th, sorta told a few friends who told more friends, and um, this is where we are now. EpicAdvice’s goal is to try to create a centralized location to find answers about the game itself, and hopefully organize it so you can find what you need. The rest of it, corey seems to have summed up perfectly.

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Who came up with the idea and how did the team get formed?

Corey: I can’t remember which of us mentioned it first, but I remember being instantly in love with the idea.  I’d also like to say that the team has not fully formed yet.  We will need more moderators, and hope to find a few good ones during this beta phase.

Aaron: I’ve known Corey for a long time, we’ve been friends for like, 8 years? Over the past year and a half or so, we’ve been doing work together and just advancing ourselves as programmers. We have a lot of pow-wows brainstorming web-application ideas and this happened to be one of them. I have a passion for WoW, just like I have a passion for programming, and this was the perfect project to get involved with to play off both sides of what I enjoy doing.

Where did the inspiration behind the site come from?

Corey: The amount of time we spend on Stack Overflow basically started the concept rolling.

Aaron: Couldn’t of said it better. Also the fact that the WoW forums are so unorganized and hard to find information in, which is the same problem that plagues a lot of programming forums. Since the release of StackOverflow, its been a lot easier to find programming related material. So, we took that concept and decided it would be an amazing fit for WoW.

The WoW forums generally aren’t known to be the best place to go to for help or advice without some guy coming along with a smartass remark. How do you plan to control trolls and the like?

Corey: Well, the cop-out answer is "we don’t".  The idea behind the site is that the community will reward the positive, and punish the negative on its own.  This site isn’t really for me to control, it is for the community to control.  I just want to lay down a few basic rules and let the community decide from there.  You build up reputation by providing good questions, or good answers.  Hopefully the trolls and flames will get ignored or downvoted, while the informative and well-thought gain good reputation.  We are not here to flame, we are here to answer and ask questions.

Aaron: He’s nailed it on the head, its up to the community to "down-vote" those trolls, which will cause them to lose reputation, and in-turn, lose privileges they may have on the site. It self-polices itself pretty well, and we will look hard at the system rules we have in place to see if we could tweak it more to fight the trolls. But for the time being, I think the community will police itself just fine.

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What the current plans for the site? What kind of features can we look forward to in the future?

Corey: Right now – We are in a very early concept beta.  We aren’t sure we are going to stick to the current engine behind the site – there are a few features we want to add that may not be possible within the Stack Exchange system, but we want to start asking/answering questions now to build up a good user base and community.

As far as what kind of features we plan on implementing.  Thats where we want some of your input.   There is already a question on epic advice about just that.  Perhaps you should sign in and post an answer.  We can also be reached via e-mail: team@epicadvice.com

Aaron: We also have some amazing ideas written up in our todo list for new features to implement, its just a matter of time before we can get to them. We both have real jobs, this is just a hobby right now more or less. We want to make it as easy as possible to talk, show, link and organize answers as possible. A rough "item linking" system is already in place (thanks WoWhead!), but we’d also like for people to be able to link characters from the armory, spell ranks, tag a question with a specific "patch version" and so forth.

There are a ton of ideas we have floating around and we will take the best approach possible to try to implement them.

Bonus stuff with Corey:

Favourite drink: Coffee (mountain dew a close second)

Favourite movie: Too many to mention.

If you had a million dollars, the first thing you would do is: Laugh

If you weren’t doing your current job, you would be a: WoW Player

Top 3 sites you frequent the most for fun:

1: Stack Overflow (http://stackoverflow.com/users/91914/gnarf – its my crossword puzzle collection)
2:
XKCD
3: this space intentionally left blank

Your personal hero is: Underdog

Warcraft is like: Crack?

Any shoutouts? They know who they are.

Thanks for your time guys!

So if you have any burning questions or the desire to help, head over to Epic Advice! You may wish to check out the FAQ before doing anything.

Be a Healer by Nature

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This is a guest post by Thespius, a raiding Priest

As I stated in my last post here, the first incarnation of Thespius was a Human Warlock. Raided SSC/TK and was usually top of the DPS meters. I did whatever I could to crank out the biggest numbers; I was a victim of constant competition. Usually, I couldn’t Soul Shatter fast enough to keep from pulling aggro. "But that’s what taunts are for, right?" (Since my days as a healer, I’ve learned to loathe that excuse.)

I liked DPSing, but I wanted a change. In the raiding guild I was in, we had what was called the "Holy Trinity" of our guild. Three priests. They knew their stuff, and they were GOOD. As Matticus has illustrated on this site before, they used what he calls Heads Up Healing to predict what was going to happen and when. I wanted to be able to play my character as well as them. I daydreamed of raid leaders calling my name, saying I was essential to any raid (still working on that part).

I took it upon myself to start a priest. I wanted to dive into the realm of healing. It seemed like since they were the ones directly responsible to a full health bar, they had to be the ones most in tune. Euripidus (now the second "Thespius") was born.
Once I actually started healing dungeons in Outlands, I realized how much fun being the healer was. Always easy to get a group (even if sometimes it was "Epic FAIL"), and it always seemed more of my style to help out the group in that capacity. I enabled the tank to keep taking the hits, and saved the DPS should something go wrong. That’s a cool responsibility.

Even though I was having a blast firing off Flash Heals, Shields and Prayer of Mendings, I appreciated when I wasn’t in a mad panic to keep everyone up the whole time. I do love the momentary bursts of crisis, however–finishing off a pull or fight with my hands shaking and my breath panting. I specifically remember my first time downing the Halls of Stone event and collapsing on my desk. Most of the group was at about 20% when we finished it. I was undergeared and still learning. Having an entire raid or dungeon that tense? No thanks. The less there is to heal, the better off everyone does.

While I was experiencing the perils of being a new healer, I realized something. I was playing my alts better. I was more aware, more responsive. I used more abilities and spells that I never used before. Since I had known the panic and frustrations of being a healer, I played each of my alts as though I was trying to make the group’s experience as painless as possible. Let me lay out a couple examples.

DPS

Problem: "Ganking Aggro" – What is the standard response to this? Especially in a PUG, I hear a lot of "Well, the tank should get more aggro faster." Or, "It’s not my fault you can’t keep up with my awesome DPS." /facepalm

Solution: Having the ability to throw up huge numbers is awesome. The difference between an amazing player and a horrible one is knowing when to use it. Congrats, you can push your buttons in the right order. Now, here’s your challenge: see if you can time it correctly, and on the correct target.

From the Healer’s eyes: In most circumstances, there are multiple mobs involved. If you pull one of them off, then I have to divert my attention from the tank to keep you alive. Therefore, the tank’s not getting heals. That’s the simple version. If the tank dies, we all die. And you just lost your spot in any of my future raids/groups.

Problem: DPS Meters – These are the bane of my existence. I once fell victim to them, and it wasn’t pretty. Yes, they’re awesome bragging rights. However, if you’re standing in a fire so you can get that one last cast in, or holding your ground in a whirlwind, then you’re just not being smart.

Solution: There’s a reason it’s called avoidable damage. If it’s a fire, a whirlwind, a blizzard, it’s your responsibility to move. It is not the healer’s responsibility to "heal you through it".

From the Healer’s eyes: Same reasoning as above. If we have to divert our attention to someone like that, the heals aren’t going where they’re needed the most.

Tanks

Problem: Tunnel vision – I’ve seen this not only caused by laziness, but also by tanks that try to up their own DPS on the boss as well. If you have high DPS as a by-product, then great. If you’re losing aggro on other adds, then it’s a problem.

Solution: Make sure you’re totally aware of what’s going on around you. The tanks primary job is to keep all the mobs’ attention on him/her.

From a Healer’s eyes: If an add gets loose due to healing aggro, I have to go into self-healing mode, which means heals are not on you.

Problem: The "wanna-be" Tank – This basically equates to any tank that doesn’t do everything they can to soften the blow.

Solution: Make sure your gear has the necessary caps needed. The necessary defense cap (if applicable); the right gear in general. You’ll be hard-pressed to find a healer to heal you in nearly all resilience gear. Make sure you’re using shouts/roars/etc to keep the mobs attack speed slow and their strength/AP low. If you have minor cooldowns (e.g., a warrior’s Shield Block), use it often. Save your big cooldowns for when needed, however.

From a Healer’s eyes: If you’ve ever healed a tank that’s not defense capped, or isn’t using the necessary skills available, then you know exactly what I’m talking about. You’re healing in constant panic mode, which isn’t fun. If you use your mitigation abilities when you can, it means I have mana to use my abilities when you need it most.

As a continuation of the "Team Sport" idea, keep in mind who else is involved when you’re raiding. Always be on the lookout for opportunities that can hugely benefit the raid based on your contribution. Have a DoT or debuff to throw on the boss that will make it easier for the rogues to kick a spell-cast? Maybe a debuff that will decrease the damage output from the boss. Even if you have to lower your personal dps an inch, in order to up the whole raid’s dps a mile, you just made everyone’s life a little bit easier. Remember, it’s a team sport.