5 Raid Saving Lessons From Dr House

house

 

Today is April 28th. Does anyone know the significance of such a date? If you can’t figure it out, today is when all episodes of House begin airing! So who is House anyway? Here’s a quick excerpt courtesy of Wikipedia.

Gregory House, M.D., is a maverick medical genius, who heads a team of young diagnosticians at the fictional Princeton-Plainsboro Teaching Hospital in New Jersey. Most episodes start with a cold open somewhere outside the hospital, showing the events leading to the onset of symptoms for that episode’s main patient. The episode follows the team in their attempts to diagnose and treat the patient’s illness.

I can’t help but draw several parallels between House’s quotes and beliefs along with raid healing in WoW that I wanted to share with you.

"Everybody lies."

This is one of House’s mantras. When raiding, some raiders can lie. Whether they’re aware of it or not isn’t that important. For healers, it is absolutely crucial for us to find out why they died, how they died, where they died, and what we can do to stop it from happening again. For this reason, we turn to useful tools like WWS, Recount (which isn’t working right now), or the new death tracking replacement mod called Expiration (Note that the latest versions are always at the bottom).

Remember that these addons and such explain to us objectively how the player died and they only tell us part of the story. The other half is circumstantial. What were they doing leading up to their death? If you can figure out the answer to that question, then you can stop it from happening again. Sometimes the solution can be as simple as moving a few yards to the right or as extreme as player substitution.

"You can think I’m wrong, but that’s no reason to quit thinking."

If you don’t believe that a particular strategy or role isn’t going to work, that’s fine. I’ve been known to disagree with the way healing is done and my guild colleagues are like that with me as well. The beauty about WoW is that it forces people to think critically if they want to succeed. If something doesn’t feel right or if you think your talents are better off suited to doing something else, file it away mentally and then address the issue when the opportunity presents itself.

"Read less, more TV."

Reading boss guides are good. But they can only do so much. They’re best used for knowing the mechanics of an encounter. Now videos, on the other hand, are much more exciting. Watching videos shaves some learning time off of fights. You have a better idea of what to expect when you go into an encounter.

But nothing beats good ol’ fashioned experience.

"If we were to care about every person suffering on this planet, life would shut down."

You can’t heal everybody. If you try, you’re going to lose everybody. You get to play god in a video game and decide who gets the heals first. It’s up to the raid to pray that you make the right call. The wrong leads to a wipe and the right one leads to a clutch raid saving performance.

"Everybody does stupid things, it shouldn’t cost them everything they want in life."

Mistakes happen. I trust by now that everyone has played this game long enough to understand that sooner or later, someone is going to screw up. That doesn’t mean they should get ejected from the raid or from the guild just yet. Obviously if the same errors are repeated, you’re free to exercise your own judgment. The only way to reduce the chances of mistakes happening again is constant training and practice.

11 Excuses: How to Tell the Real Life Professions of Your Healers

The people that play World of Warcraft come from all manner of job backgrounds and disciplines. Many of us are students. Some of us work in the office. No doubt there are players who come from military backgrounds. But did you know you can tell what kind of job your healer has when you put him on the spot? It’s true! It might not be relevant, but you might find it interesting to know what supports the fix of the WoW playing healer! I guarantee you that someone out there has uttered these words*!

*Note: Not a real guarantee.

Lawyer

"Do you have any evidence with which to base your claim on that it was, in fact, my lack of heals that cause my client, this tank, to lose health and subsequently die?"

Politician

"Think of the big picture. Our cause is just. I believe we have to stay the course. There is a concept known as acceptable casualties. The loss of a tank, in this case, certainly falls under that. As long as we complete our mission, then everything is perfectly alright."

Forensics

"Judging by the position of the tank relative to me and taking into account the time of death, I do not believe that I was the cause of the death of this player. I was within 40 yards and the heals were coming out. There is no logical reason as to why I let him die."

Doctor

"We don’t know what his cause of death is just yet. Blame cannot be issued until we establish how the player died. Pull up WoW Web Stats. I want combat logs of the last 5 players who interacted with the dead player."

Coach

"Let’s see the replay tapes again. I want a play by play break down. If you watch it, it helps prove that his dying had nothing to do with me at all!"

Accountant

"The numbers don’t properly add up. My heals more than made up the difference between that and the damage taken."

Psychic

"Your death was foretold. I was merely allowing the prophecy to come to pass."

Teacher

teacher

"You did not follow proper tanking instructions. You get an F in tanking. "

Marketing

"It’s a terrible tragedy that you died in a raid. This is an excellent example of why you should buy my Flask of Fortification! It boosts your stamina by 30! More stamina means you live longer, right? With the right mix of herbs and a small fee of, you can have 500 additional health and higher defense rating! If you act now, I’ll even throw in a free Spicy Crawdad! Limited time only, act now!"

Mafia

mafia

"3000 gold and half a dozen Crimson Spinels says that I didn’t cause the raid to wipe. Capice?"

Computer Technician

"Go restart your computer. That will solve most problems 99% of the time including tank deaths. There is no reason to blame anybody."

On a completely different note, there appear to be no photos of psychics anywhere.

There’s a Storm in my Brain

As a blogger, there are going to be days when you hit a rut. No matter how hard you try, you can’t seem to get any ideas going and you sit there staring at a blank screen (or notepad in my case).

Luckily for you wonderful readers, I don’t succumb to such a dry spell very often. In fact, I suffer from having too many ideas. I’ve been looking around for a virtual whiteboard for a long time. Thanks to Jon, the master of the Bronze Kettle, I’ve found one!

I’m always open to ideas and thinking outside the box. The only way to thrive in the world of blogging is to continue to innovate and be creative. I don’t believe in a lack of good ideas. I believe in a lack of motivation.

But if you’re curious as to what I have planned, take a gander at my whiteboard. I usually start with a title first and expand from there. I often don’t write diary posts because I think it’s boring and I would not want to subject anyone to that. My goal is to write something where after you read every post there is something you can take away from it. Maybe it’s a lesson, or a tip, or an idea, I don’t know. If I’m giving something away for free, it may as well be of use to someone.

To all the people that have said nice things about me and my blog, remember that I’m not a saint. I’m just an ordinary priest with more ideas then time.

But you can thank me with repeat visits and spreading my blog ;).

Open Discussion: How Do You Improve Players Without Coming out as an Arrogant Jerk?

 
Image courtesy of kalilo

The above picture is quite fitting. The shot is of one bear standing atop of a log looking down at another bear. It’s almost as if the tall bear is trying to tell the other bear that his technique of catching fish is incorrect. I suspect that both bears engage in a bear-like scrap which involves tussling the opponent around until they both run out of breath and call it a draw.

This leads me to today’s open discussion post. I’m going to describe to you a completely and entirely hypothetical situation.

Seriously.

Let’s assume for the moment that I’ve lost several healers over the course of two weeks. The fact that it really did happen has no bearing at all whatsoever on his hypothetical scenario.

We take on 3 extra healers, all considerably green in terms of experience and gear. They’ve done Black Temple and Hyjal a combined 5 times. Their health is not up to par. Their spec is even more puzzling. The primary reason we take them is because if we don’t, we are effectively paralyzed.

Again, hypothetically speaking.

You understand my beliefs in the matter. A raiding guild that is not raiding is not a raiding guild.

I want to help

I want to do whatever I can to get these players developed and up there in no time. But attacking a healer’s technique, gear, spec, and situational awareness can be a bit disorienting all at the same time. Unfortunately, my guild doesn’t exactly have a lot of time to spend waiting around for them to see the light. So I have to shine a really large bulb in their eyes right now so that changes can be made as quick as possible in order to balance the ship.

Did anyone who read that last paragraph understand what I was trying to say there?

In other words, if I get all nice and touchy-feely I might not get taken seriously enough. If I don’t get taken seriously enough, then they will still continue their mistakes and inefficiencies. If that continues, I will have to eventually turn to look for other solutions and I start right at the beginning going through the processes again.

On the other hand, if I come on too strong, they become defensive and tone deaf to the suggest improvements that I offer. This results in them nodding and of course, not doing as I ask.

Where are all the healers?

I don’t exactly have a whole lot of healers barging down my door begging to apply. I have to work with what I have. Skipping straight from T4 instances to T6 would just about overload anyone.

As my distant cousin Carlos Juan Atticus would say, "you loco, ese".

How can I possibly pack six months worth of raiding skill, information, and knowledge into a two week trial period? Because that’s all the time I have before these guys either sink or swim. We let them go in favour of looking for new ones. There is no readme file on how to be an awesome healer. Compressing information such as positioning, healer smarts, situational awareness, and all these big mumbo jumbo terms is tough.

Which leads me to…

I have to trim down all this fat. I have to tell them what they need to know, what they need to do, how to do it, when to do it, and why they should do it. Don’t ask me why, but people find it reassuring to know why they are doing the things they do. Do you know how amazingly cooperative people get if you give them a perfectly logical reason as to why they should do something?

Example, every time you see a Doomfire, abandon healing your tank and run. Why? Because they’ll die if they don’t. A dead healer is a useless healer.

Never forget my principles.

I want these players to get better so that I don’t have to bring in a new batch of healers to shepherd. 3 hours of my time is spent in the raid. When I handle assignments and briefings on what healers are doing, I do it several trash pulls before. This way, I don’t waste time when we get in front of a new boss and spend 10 minutes explaining exactly what we’re doing, where, when, how, and why.

It’s quite satisfying to hear my raid leaders call out for various things to find them already done.

"We need Shadow Resist buff."
"Done."
"Did anyone tell the new priest what they’r-"
"Done."
"By the way, Lang needs a fear war-"
"Already up and 10 seconds in."
"So the paladin knows who to hea-"
"Yeah, main tank, can we pull now?"

I wonder how many man hours I’ve saved.

About me

I am an extremely direct person. If I want something, I’m going to say it. If I see something wrong, I’m going to mention it. My trouble is that I want to convey my thoughts in a manner where I won’t come out as an ass yet can instill a sense of urgency.

Let’s talk about specs.

Let’s hypothetically assume there is a Priest with a 21/40 build (that’s Divine Spirit without the improved, and the Circle of Healing without the Circle of Healing).

Can you tell me what is wrong with that?

A normal person might say nothing. It’s a perfectly decent spec and players should be allowed to spec however they want. Empowered Healing does increase base flash heal and greater heal by a sizeable margin, to be sure.

The healing lead would have alarm bells go off in their heads. Can you tell me why? In a raid, there are 25 players allowed. A certain percentage consist of tanks, DPS, and healers.

This is the argument that I would make and that I would say but I would just feel so guilty of saying (I do have a guilt complex).

"Bob, you know, you’re an excellent healer. You do what you’re told and heal who you’re asked to heal. You’ve been a tremendous service to the Guild. But I’m in a tough bind here. I can only let in 7 healers at a time and you don’t exactly supply a lot of options for yourself. You’re specced Spirit without the Improved Spirit. You also don’t have Circle of Healing. Why should I take you? You’re useless to me. Give me a reason to take you. I want to take you in, I really do. But when I weigh you against the other potential classes, it looks quite grim."

Of course, Bob, the ever so brilliant opportunist would counter with the fact that I don’t have a lot of options to choose from. This brings me back to my opening question. How do you improve players without giving the impression of an arrogant jerk? Because frankly, I am one. But that’s because I care.

I did mention this was all hypothetical, right? This is the kind of material that gets pumped out when a blogger sits idle in a chair with his eyes closed.

It’s quite refreshing.