Guild Topics

Can’t live with them and you can’t live without them. Guild topics for your perusing.

The Substitute Raid Leader

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Remember the days in school where your favourite teacher was away?

Maybe she was sick or needed a personal day.

Then the sub would roll in with a giant, CRT television that was Velcro strapped to a cart and you thought to yourself, “YES! It’s going to be one of those days!”

Getting a substitute teacher is like a day off. Subs were mainly there to supervise and hand out homework. Sometimes they weren’t able to teach the lesson plans your main teacher already had in place.

Once in a while, you dice rolled into a teacher who unexpectedly knew their stuff (I once had a Caucasian teacher who spoke fluent mandarin and taught the class pretty well. Not bad).

In your raid, what happens when your raid leader’s out cold? Maybe he stayed up too late watching Starcraft 2 tournaments while excessively drinking.*

* That has never happened. It’s completely hypothetical.

Chances are you have several fall back plans at your disposal:

  • Cancel raid – Worse case scenario. Wasted raid night. Players get to relax and have a night off.
  • Delay – Not a bad option. Instead of tossing the whole night, you end up tossing 30 minutes or an hour. Dismiss your players and have them regroup at a specified time. This allows them to engage in other activities.
  • Run a different raid – Could go knock out a specific raid achievement that doesn’t require a full roster or tackle another boss that has a specific drop that are still improvements for certain players.
  • Down size – Only applicable to 25 man raid groups. Viable option if a progression boss is later on in the instance. You can speed up the process by sending in a small team to knock out some of the earlier bosses that aren’t needed. Downside is that this isn’t applicable to hard mode raiding because you’ll end up being saved to that specific lockout (and it applies to raid size).
  • Run with someone else quarterbacking – Every raid leader needs a number 2. This is their chance to prove they can function as a number 1.

In most cases, the last option is the most viable. A 25 man guild is likelier to have other players capable of stepping in to lead compared to a 10 man

The problem.

Like the substitute teacher, the substitute raid leader suffers from 1 problem:

No one takes them seriously

The newly promoted raid leader is usually one of the boys who’s a raider or an officer not normally known to raid lead.

Guys!

There’s still a raid going on! There’s still internet dragons that need to be killed!

Just because there’s an absence doesn’t give you the license to mess around card. He might have a different style of running the show but you as a raid team need to give him that support! They may not have the months or years of experience that your primary raid leader has but give them a shot! It’s upsetting to see that when the cat’s away the mice will play. Most of you don’t raid 7 days a week and you have nights off where you can relax and do other stuff anyway. Of the nights where you do raid, your raid leader (whoever it happens to be) needs your undivided attention and focus.

Don’t just dismiss them.

Give them a chance to show what they can do.

Dragons don’t just spontaneously lie down. They still need you and your raid to work together.

Recruiting Roulette: Elitist Jerks Paid Membership Review

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Player recruiting continues to be tough for guilds and their leaders around the community. Some might even consider resorting to third party sites in the hope that they can drive up and attract interest to their raiding guild. In the Recruiting Roulette series, I’ll offer my opinions on different recruiting sites and what kind of results my guild received and what you can expect. All fees are paid out of my own pocket.

Site: Elitist Jerks
Fees: $25 per thread or $30 for 6 months (Patron status)

Elitist Jerks has widely been accepted as the think tank  community of choice where top theorycrafters go to exchange ideas and beginners go to dive into more advanced concepts of their class. With a such a large and skilled community, it makes sense to try to recruit players here. The upfront costs can be considered expensive.

Is it worth it?

Ground rules

Once you’ve paid the requisite membership fee, you’ll be allowed to post in EJ’s /LFGuild forum. You can only have one visible recruiting thread at a time. Only threads with a post in the last 30 days will be visible.

Next, your thread must be in the following format:

[Faction][Server] <Guild> Title

[Alliance] [Ner’Zhul] <Conquest> Looking for all ranged DPS, 4/8 HM 25 man

Conquest started using Elitist Jerks back in the Fall of 2011. I can’t remember the exact date. Sometime around October or November or so? We were starting to dry up with applications and it was time for us to explore other alternatives. After some asking around, Elitist Jerks was one of several recommendations made.

Which option?

I could’ve gone with the 1 time fee of $25 which would only allow me to create 1 thread. Or I could’ve gone with the $30 fee which is good for 6 months and allows me to make as many threads as needed.

Didn’t take long for me to decide that the second option with the $30 is a better bang for the buck. The registration process after that was absolutely flawless. Payment is accepted via Paypal. After the confirmation email was received, I followed my own guild ad guidelines and created a forum thread on the site. Only thing left to do was to sit back.

Effectiveness

Was it worth it? I was essentially paying $5 a month for 6 months to keep a guild ad up there for maximum exposure.

In total, we received 2 applicants from Elitist Jerks and no additional referrals.

  • A tank who played no more than 8 weeks before deciding to leave to play with his real life friends.
  • A melee DPS who played for about 8 months before stepping down to real life. Still plays other games with us and remains a part of the community.

My option for renewal is going to come up fairly soon within the next month. Right now, I don’t think I will be exercising the option to renew it until we get closer to Mists release.

Factors

If you are planning to utilize EJ’s services, then keep some things in mind.

The community behind Elitist Jerks is full of extremely knowledgeable and skilled players (usually). Expect to get players of reasonably high calibre. With that in mind, your guild’s ability to attract candidates is going to depend on the progression of your guild. Proven guilds with consistent hard mode kills or successful raid achievements are going to have a higher appeal than a friends and family guild that had just taken down normal mode Ultraxion (as an example).

Mind you, your mileage may vary and you may have better responses. In addition, we’re also in a “lull” period of the game right now where burnout is quite high. I suspect results will be way different once Mists gets closer to release.

Edit: Just to help clarify a few things, I don’t suggest using their service right now. Most players are already cemented in their guilds and are hoping to finish out the tier and expansion with their guilds. Once Mists comes out, expect a stronger and higher population of people. With all guild progression resetting at “0”, this should warrant a much better yield for your money.

The Day Ultraxion Fell (Heroic)

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Took us about two weeks and around 7 hours of attempts. Managed to crush Ultraxion last night just before the expected nerf that kicks in today. Some of the pointers I can offer you:

  • We used 4 healers
  • Use your 3 minute cooldowns at some point between the first and second hour. You’ll want it up again around the 5 minute mark.
  • Tank 4 piece bonuses are a godsend. Finish those as quick as you can.
  • Respec and glyph specifically for the encounter. Cut out talents you don’t need (like movement speed bonuses).
  • Get in position for the coloured crystals early so you can run back earlier.
  • Use Mana potions instead of Concentration potions if you find you don’t have the 8 seconds to spare.
  • If a healer is using a Hymn of Hope, have another priest counter with Divine Hymn to offset their 8 seconds of inactivity.
  • Put the team on your back and carry them like you’ve never carried before. 🙂

    • Sadly, no VODs of this encounter yet. Largely because I didn’t want to compromise my computer’s performance during the raid. Will try to get one this week though.

    Crappy part of killing a new boss? Having to update every single recruiting thread and forum across all the different sites you have ads up on.

    Oh, and if you’re reading this in an email or an RSS reader, I changed the look of the blog. Keeps many of the same colours but I’m aiming for a simpler approach.

    I also changed my permalink structure. So if you’ve linked to any of the posts on the blog, chances are it’s not going to work. Just modify the URL so that it removes the date from the slug (For example, worldofmatticus.com/03/26/12/post-name is now worldofmatticus.com/post-name).

    Forgot how exhausting this process can be. But, time to raid!

Attracting Gaming Sponsorships

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Update: I wrote this post initially in 2012. Seven years later, I’ve decided to update it to include player sponsorships since I’m partially involved in that space with regards to esports.

If you’re reading this, you have a blog, a podcast, or an event that you’re looking to drum up some kind of resources for. Or maybe you’re an aspiring competitive player or an up and coming streamer.

Maybe you’re an esports organization looking for some help or a guild that’s looking to ease a few financial burdens. I know how costly and expensive it can be.

One of the questions that often get asked is how do I attract and get sponsors for <something>? I can’t offer you a definitive step-by-step guide or formula on how to get sponsorship. But having been on both sides of the sponsorship question (both reviewing sponsorship requests and negotiating with companies for sponsors for events/organizations), there are a few things you really need to keep in mind to make yourself more attractive to them.

Not all sponsorship arrangements have to involve money. Instead, consider things like:

  • Gaming peripherals
  • Hardware
  • Voice servers
  • Guild hosting websites
  • Web hosting services (For your blog or podcast)
  • Discount agreements
  • Other product

Know your audience

If you write a blog, do you know what the demographics of your readers are?

  • How many of them are male vs female?
  • How many of them are between the ages of 16 – 25?
  • How many listeners does your podcast get?
  • What your RSS subscriber count is?
  • How many page views you get per month?
  • What your top 5 most popular articles are?

Having this data is extremely important. The question you need to keep in the back of your mind is how does sponsoring you help them with their brand message?

Provide evidence and data. Interested potential sponsors will ask for data about traffic and page views. If you’re a streamer, be prepared with views and subscribers. If you’re a competitive player, have a history of events you’ve attended, the number of players and viewers that event had, and your resulting finishes.

If you stream, do you know what kind of viewers you’re attracting to watch?

If you compete at live tournaments, do you know the general makeup of those in attendance?

Case Study: World of Matticus

Not many of you may remember this, but years ago I came really close to shutting down WoM. Hosting bills were gradually climbing up. It got to the point where I almost had to pay $300 a month to keep the site going. Luckily, I was able to negotiate a web hosting sponsorship. Having traffic information allowed the two of us to come to an agreement because they were able to allocate the necessary resources needed as the audience (in other words, you guys) continued to scale and grow.

Know your sponsors

What is the goal of the company you want to partner with? Are they trying to raise subscriptions? Are they gunning for increased awareness and exposure? Do you know what kind of players are interested in their products? If you have an idea of what their sales goals are, you can help factor that in with your proposal in how you can help them with their challenges.

Companies have a bottom line they need to adhere to. Hardware companies are looking for conversions from visibility to sales (that’s why you’ll see streamers offer discount codes). Subscription-based companies are looking for people to sign up for long term offers. While it would be great if businesses could sponsor every potential up-and-coming player to help with their growth and development, it simply isn’t going to be financially feasible.

The company I’m involved with sponsors a number of local players that attend major events like Dreamhack and EVO throughout the year. We’re not always in a position where we can fly out every local player who shows promise. At the end of the day, results do matter. One of our measurable goals is eyeballs and exposure. In order to raise the odds of our players appearing on stream, they need to be competitive and they have to consistently perform at a high level.

For Hearthstone, we cover the flights and accommodation of a few of our local players when they made the Americas playoffs or when they attended certain HCT Points earnings events because we believed they had what it took to play at the level expected. If those players hadn’t made high finishes, then we might scale back on the number of events that they get sent out to throughout the year. While we would love to send everyone locally to major events, we can’t afford to. Like it or not, we’re a business, and we don’t have a limitless supply of resources.

What can you offer?

Business is still business. You need to be able to exchange value for value. How can you ensure that your sponsor’s message reaches the desired audience? There are a few ways you can do that.

One of the easiest methods is to place a logo and a link to your sponsors anyone on your site. Graphical banners do the job. Logos can be placed in the site header. Another good spot is to place them on the background image of the site (and it’ll appear prominently to anyone on widescreen monitors).

If you have a podcast, mention here and there (“We’d like to thank our sponsors …”).

If you run a livestream, place their logo on the stream itself somewhere out of the way or change the background image of the page your stream is on to reflect them. You could even run video ads during a break while you step away.

Work with videos? Place their logo at the front or at the end of your productions.

Attending events in person? Have any custom gear? See if you can get their brand embedded on your shirts or jerseys. If you get selected to go on stream, this provides tremendous value.

Does your guild run a ton of pickup raids or organized PvP? If your group gets a ton of pickup or cross realm traffic, create a message of the day in Ventrilo (or Discord) that mentions them. Consider changing the name of the waiting room channel. Think of different methods to help your sponsors with their message.

Case study: Fnatic and Team 3D

A long time ago, Fnatic.RaidCall changed the name of their organization to help draw awareness to Raidcall. Almost a decade ago, when Counterstrike Source was at its height, I believe Team 3D changed their in-game tags from 3D.KSharp to 3D.nVidia :: Ksharp. This was during the finals of one of the CPL events where thousands of players were watching the game live. Can you imagine the exposure nVidia received?

The ability to change gamer tags to incorporate your sponsor is huge.

Image matters

Sponsors will associate with organizations that project a certain image that they are trying to appeal to. Be mindful of the targeted demographic that they are trying to reach. Be mindful of any negative or abusive language. Adjust your tone so that it falls in line with what your ideal sponsors are looking for.

Case study: Capcom and Tekken

There was an incident several years ago when rampant trash talking between two competitors during a match resulted in one of them dropping out. Miranda forfeited due to mental distress from the verbal abuse that Aris was delivering. Penny Arcade had an excellent editorial piece (post since removed) about some of that verbal abuse. I pulled off a double take when that same individual then said that “The sexual harassment is part of the culture [and] if you remove that from the fighting game community, it’s not the fighting game community”. While I don’t know if there was any fallout after those comments were made, I’m pretty sure potential sponsors would be wary of associating with any organizations with that type of mentality.

Measure it

Make sure you have a way to help your sponsors measure any positive benefits. Can’t attract any sponsors unless they can determine how well the exposure is doing them for them. One such example would be a customized link which tracks how many referrals came from your site and how many of those referrals signed up for a product or service.

If you were on stream, take a snapshot of the number of people that happened to watch you live or make a note of the number of views a video that featured you had. You need quantifiable information in order to justify having a productive relationship with your sponsors. When we send a player to attend a tournament, we need to evaluate the event in question and see if it makes sense for us. Sending a player to a tournament with 50 competitors doesn’t make sense, but sending a player to one with 500 players matters because we have the potential to attract more eyeballs for roughly the same amount of investment (the travel costs).

When you work on a contractual agreement with yourself and a sponsor, make sure you list everything measurable that you can do for them. Examples could include:

  • 5 tweets per week
  • 2 shoutouts per stream
  • 3 mentions on Instagram within 4 weeks
  • A video talking about your experience with their product or event

Look out for them

Your job is to ensure that your sponsors are taken care of. Help them out with whatever they need. Make sure you deliver on the terms that you have agreed upon. Cultivate those long term relationships. Get and provide feedback on what worked and what didn’t. If you’re running an event such as a tournament, invite them out again next year while the whole ordeal remains in the front of their minds.

Most importantly, remember to thank them!

Good luck in your efforts!

Handling Raiding Couples

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Couples that raid together in the same guild can be a nightmare to deal with. I’m glad to say I’ve only ever had to deal with a small handful of them. There were some great husband/wife combinations and some not-so-stellar ones.

Interacting with them individually can be a chore at times because most couples share information with each other. There’s little (if any) secrets between the two and I get that. Talking to half a couple may as well be like talking to the whole couple because the other half will usually be brought up to speed about any decisions, events, or other information shared with them.

Here’s the worst part.

Ever tried giving criticism and feedback to one of them? Maybe they weren’t doing so  hot or they entered a streak where they just had some bad nights. Or maybe that individual just plain sucks at dealing with a certain mechanic. You drag them out to the side on an off night or send them a message trying to figure out what’s wrong. They reply back with “But I’m doing everything I can possibly do” and deep down inside you know for a fact that it’s not true because you just looked at 4 other players of the same class, progression, and gear level then coming to the realization that they really weren’t. You send back another message laying out the information you have found along with some additional pointers.

And then what ultimately ends up happening is the other half just swoops in.

“WHADDAYA MEAN MY WIFE IS TERRIBLE HEALER? SHE’S REALLY AWESOME! SHE HEALS MY ASS ALL THE TIME IN BATTLEGROUNDS AND KEEPS ME UP, NO PUN INTENDED”.

Naturally, a cursory glance at other logs and incidental information proves otherwise.

“YOUR INFORMATION AND INTERPRETATION OF IT IS WRONG. THOSE FRAPS VIDEOS OF ATTEMPTS WERE OBVIOUSLY DOCTORED WITH THE INTENT OF SLANDERING HER AND MAKING HER LOOK AS UNSKILLED AS POSSIBLE.”

It’s at this moment where you introduce your face to your palm.

“THERE IS A CONSPIRACY HERE DESIGNED TO THROW HER OUT AND SPLIT UP OUR MARRIAGE. WELL IT WILL NEVER HAPPEN.”

inception

We’re not out to get you

Seriously, there’s no conspiracy. There’s no secret organization designed to screw over a couple and split their marriage. It’s an honest to Elune criticism of their performance and the fact that it’s lacking.

That’s it.

Just not worth it

After a while, I realized then that some couples just aren’t worth having around especially not with such an overprotective attitude like that. GMs need to be able to deliver that honest feedback without a vulture jumping in and protecting every chance they get. Handling couple applications usually warrant a much closer examination and the questions asked during any interview stages are going to be different then the solo applicants. It’s gotten to the point where I’m tempted to blanket ask “If I said your significant other was performing poorly in this area, what would you do?”

On the other hand, you could just auto decline couples entirely and sidestep any potential drama problems that might happen later.

Thankfully the couples I have in guild right now are quite mellow and I haven’t had a reason to punt any just yet.