Guild Topics

Can’t live with them and you can’t live without them. Guild topics for your perusing.

4 Points of Crisis Management

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“If you are patient in one moment of anger, you will escape a hundred days of sorrow.”
Chinese Proverb

As individuals, we’re exposed to conflict on a daily level. We get into arguments with loved ones. We curse at the guy who cuts us off on the highway. We become angry because of decisions made by other people that affect us.

One of the Criminology courses I’m taking in university is called introduction to policing. Today I wanted to share some important lessons I learned that day. It’s something that law enforcement go through often in their careers. It’s a great skill that benefits all of us regardless of what your jobs or interests are.

It’s about crisis management.

People need time

parabola

See that poorly drawn graph above? The shaded area is a person’s “rage” meter. This is when a person is at the peak of their anger. Give them time to calm down. Don’t rush anything just yet. Some people get extremely fired up at first and their judgment gets clouded. After some time has passed, the “rage” meter will start to decrease and come down.

Watch your tone of voice and conduct yourself appropriately

Many summers ago, I had a job as a carnie. No, I wasn’t the guy that dressed in the clown suit. I was the guy that had to make your kid wait in line in front of that Scooby Doo or Spongebob Squarepants bouncy castle. It continues to be my observation that when a parent’s kids are involved, all sense of logic and reason goes out the window. The supervisor on deck never stopped preaching to us to watch what we say and to not lose our temper. Direct any extremely flamboyant customers to the supervisor. But above all, don’t lose your cool. Because by raising your voice, you’ll only escalate the problem even further.

And no, I didn’t clean up when your kid peed in my ride either. I got people junior and I to do it. Hooray for seniority (and bless the guy that invented Fuh-breeze).

Reflect on what they’re saying and keep talking

Try and understand their perspective. Keep the conversation going. Try and find common ground. Learn to compromise. What exactly is the subject fired up about? Is there a way for you to help and resolve the situation?

Give them space and distance

When dealing with high risk offenders, keep your distance and give them a lot of space. It doesn’t hurt to have a lot of objects (or tables) in the way especially if the person in question is pissed off at you. It just means there’s more crap they have to navigate through in order to injure you. This also means not deliberately trying to set them off even more. You can tell when someone is mad. But you can also tell when someone is downright pissed. They start saying things they wouldn’t otherwise normally say. Their volume and tone reaches heights it wouldn’t normally reach. It’s not a cue to keep pressing their buttons. Its a cue to just stop.

6 Ways to Reject a Guild App Without Sounding Like an Angry Ex

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In the spirit of the blogger’s challenge I laid out last Saturday, I felt it was only fair to come up with a post of a similar theme.

I issued a question to the Twitterati asking them this:

On what grounds have you had to turn away guild apps?

Of the multiple responses I received, I was able to consolidate the majority into 6 real reasons guilds reject players.

Some of these reasons sound eerily familiar. Probably because I’ve been on the receiving end of all of them at some point.

It’s not you. It’s me.

@greyseer Attitude does not align with core purpose or ideals

This is the one of the more often used rejection reasons. Sometimes a player just does not fit in with the rest of the guild for whatever reason. Player personality plays a strong role in the minds of most GMs. If a personality clashes, then the door is closed. Perhaps the applicant is simply too liberal in their use of language which makes players uncomfortable. Maybe they’re looking to do nothing but PvP in a progression raiding guild. Whatever it is, the applicant just doesn’t have a place in the guild’s grand scheme of things.

You’re not open with me enough.

@asara_dragon Poor command of language on application
@cuppy Didn’t follow app instructions
@misskeli Didn’t fill app at all

First impressions matter. When GM’s are exposed to you for the first time, your language use plays an integral part in how you virtually “look and sound”. Take the time to put in the periods and capitals. Run it through a spellcheck. Come across as professional and intelligent. The guild app is your way of “selling” and marketing yourself to the guild. Even if you’re the best player around on the server, a crappy application will stone your efforts. Prove yourself out of the game or else you might not get the chance to prove yourself in the game.

Even worse than leaving a bad first impression is not following the instructions. If an applicant can’t follow instructions on a simple post, who is to say they can follow instructions in raids?

I think we need to go on a break.

@sylus Reputation for guild hopping
@Nightravyn Known drama llama
@dadexter Known to rob guild banks

These types of players are lone wolves. They travel from guild to guild exhausting their resources until they are no longer welcome. Fortunately, the names of such players spread quickly and far via trade chat and forums. It’s advisable for guilds to maintain their own blacklist for players that their guild should stay away from.

I’m just not interested in you right now.

@Threon We’ve got 4 Resto Druids
@Narayu People that app that are classes we’re full on.

Even outstanding apps have to get rejected. There are only 25 positions available in a raid. Some players already have cemented positions and it is extremely difficult to dislodge such people. It all boils down to having no room. Barring some kind of emergency, full time players who raid are full time for a reason. Their attendance is virtually flawless. This reason for rejecting players becomes more apparent in progressed guilds. They just can’t fit any more players, classes or roles into their raids. I’ve had to release some people over the past few weeks because I knew they wanted to raid and it wasn’t fair for them to be kept on retainer. They deserved to raid. There is still time for them to look for other guilds to join.

I’m too busy focusing on life and my career to get involved.

@siha You can’t make our raid times
@crazeigh Attendance and availability

Players apply with intentions to raid. Some guilds are okay with a 50% attendance rate or what have you. Other guilds expect raiders to be able to go at it from start to finish. Obviously it is not possible to expect flawless attendance. From experience, I can say that guilds I’ve been in, there is an expectation that players show up to a set amount (as a minimum). Given the choice between two identically geared and skilled players, I will always start with the player that can go from start to finish as opposed to the one that has to leave every night right before Patchwerk. From a management perspective, it just makes sense. A player that can only be available for a small amount of time is not going to be able to serve the guild well in a raid capacity.

You can’t afford me.

@Kreeoni Gear is lacking

Older friends have told me that companies generally don’t care what type of degree I have. I was freaking out because I was second guessing my program choices for school. Kimbo, an officer, explained to me that companies only care that you have the piece of paper that says you’ve got your 4 years or 120 credits. Whether it’s Psychology, Criminology, Sociology or Business Administration isn’t as big of a factor (in most cases but I know someone’s going to say “but yes it plays a HUGE factor”.

Having the degree shows you have the discipline and perseverance to work your way through school.

That mentality has some merit here. I’ve always held the belief that gear and skill are equally important. I need the weapons and armor to do my job. But I need the knowledge and skills to use my gear effectively.

Having your Sons of Hodir enchants or your exalted Rep faction gear demonstrates that you put a lot of time and effort into your character. Having high end heroic blues or a smattering of epics shows that you’re willing to grind through to get what you want. Appropriate gems and enchants show that you know how to best augment your character (unlike that one Priest I saw with nothing but agility gems. Hmm!

Finally, with raiding instances set to go up in difficulty, it becomes clear that minimum throughput of DPS and healing are only going to go up. For example, the gear requirement for pre-nerf Sunwell was much higher than a fray into Gruul’s Lair of Magtheridon’s cavern. The entire raid has to reach a certain minimum baseline performance in order to kill a boss. Otherwise the enrage timer hits or healers run out of mana and it’s game over.

Why have you or your guild rejected applicants? Do you have any good (or sad) stories you like to share?

Image courtesy of nyuszika

8 Questions Your Guild Should Ask Itself

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I have to share this. I saw an excellent post on Plusheal asking for advice about a fresh and new guild trying to find it’s legs (actually it was about how to democratically disagree, but that’s a topic for another time). One of the Plusheal acolytes, Caveat, replied with a great list of questions to help “reality check” your guild. Here it is!

  1. Do you have a clearly defined identity?
  2. Do you have a clearly defined schedule?
  3. Do you actually FOLLOW that schedule? (some of the best recruits we have had recently left a guild whose raid times started the same as ours- but while we start pulling within 5 minutes of that time, the other guild routinely failed to pull for 45 minutes or more. We went thru that stage, and figured out we were shooting ourselves in the foot )
  4. Do you have legitimate and fair looting system, with defined rules that are followed?
  5. Do you have a plan for progression?
  6. Do you have fun playing together?
  7. What is your vent environment like- are you foul mouthed teens or boring old geezers? (Each is ok, but appeal to totally different players)
  8. How are you with female players?

What would you add to the list? More importantly, how would you answer these questions about your own guild?

Image courtesy of OwnMoment

Case Study: How Conquest’s Healers Were Recruited

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On Saturday, I wrote a brief highlight on how not to recruit healers. The actual post was written by Ess. Reader Spinks posted a comment wondering how I recruited my healers.

In truth, recruiting healers involved higher standards and scrutiny. This was only because I’m way more critical with healing. It’s difficult to explain. Maybe it’s because I know what I want in a healer.

I’ll start with the longest serving healers and work my way up.

Sthirteen

I’ve served with S13 in my last guild. He was there when we worked on Illidan and onto Kil’Jaden. Even though he’s only played for a little over a year, he’s come a long way from the Druid who played all the way up to level 10 without realizing he could equip gear. His signing was a no brainer. I’ve known him for many years and Resto Druids aren’t exactly a common commodity on my server.

Sydera

Syd was a transfer. She was one of the founding mothers of Conquest. If she hadn’t come to me, Conquest might have still been just a dream. Her case is a unique one. She was on a different server. There was no way I could gauge her play without directly observing. A lot of it was based on inference. It certainly helped that she turned out to be a great Druid blogger. Reading her posts showed me that she knew what she was doing even though I had no way of seeing it for myself. Her previous guild managed to kill Illidan prepatch which added extra credibility.

Kaldora

I didn’t know Kaldora that well. I’ve played with him several times in other raids. One day he decided to leave his previous guild and sign with Conquest for a more focused raiding experience. I knew from the times I’ve played with him before that he knew what he was doing. He took advice and critique really well. Quick learners is a big must for my healers.

Epiks

I don’t know what it is about Resto Shamans. But they’re always hyped up on something. Epiks actually came to me in trade chat. I didn’t know about him before so I had very little to go on. Like Kaldora, he wanted a change of scenery. I had nothing to go by other than his present gear and the reputation of his old guild. I knew how progressed his old guild was and I could tell by some of the 70 gear he still had Epiks was a part of the team that helped his old guild get to where they were before Wrath. That was a testament to his perseverance and his abilities. Even though those were all good marks, I still didn’t know enough about him as a player. A Naxxramas and Obsidian Sanctum run later, his position was virtually cemented in the ranks.

Krinan

I took a chance on her and she took a chance on my guild. Krinan’s journey into the guild revolved around Twitter (and she has a post up on that very subject). Her pickup was a great risk moreso for her then myself. She was willing to take a chance on an unproven guild with an unproven GM. In most cases, that would have been a recipe for disaster. I’m proud to say she’s still in after 4 months. I think what did it for me was her willingness to give this organization a chance and her ability to learn quickly.

Notice that gear didn’t play a significant factor in the signings of these players. In Epiks’ case, his 70 epics from BT and the like demonstrated to me that he could hold his own. But not a single one of these players entered the guild and leveled to 80 with more then a handful of blues and greens.

These are players I know and count on to hold down the fort and they’ve done an admirable job of doing it.

photo © David Martín :: Suki_ :: for openphoto.net CC:Attribution-ShareAlike

Resto Shaman: Best in Slot

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Lodur here again, this time I’d like to talk a bit about the Restoration Shaman’s Best in Slot items. Syd’s post from the other day got me thinking that it would be good to toss this up for everyone to peruse. For those of you who don’t visit Plusheal often or at all there was a great thread and discussion over there in the shaman section based on the Best in Slot premise. I’d like to thank BeefyBuffalo for starting a great thread there, as well as all the theory crafters who contribute there regularly. This loot selection will most certainly change once Ulduar comes out but this is my best shot at putting it together for the available content. This list also in many places gives alternatives for preference gearing (crit or haste).

Head:

[Valorous Earthshatter Headpiece] (Kel’thuzad-25)

This offers a great set of of stats for us high INT and a good amount of MP5 and Spell Power. It also features Haste over crit as well as having two sockets for gemming.

[Helm of Pilgrimage] (Heigan -25)

This helm has slightly more MP5 then the Earthshatter as well as slightly higher Spell Power, but at the cost of both sockets. In place of haste it features a good chunk of Crit (almost 2%)

Comparable to the two is [Helm of Unleased Energy] (Gothik-25)

Neck:

[Life-Binder’s Locket](Malygos key quest) or  [Chains of Adoration] (several boss in Naxx-25)

The Life Binder’s is a better overall piece but you’ll probably see chains before the locket.

Shoulders:

[Valorous Earthshatter Spaulders](Loatheb-25 or 60x Emblems of Valor) or [Council Chamber Epaulets] (Sartharion-25)

Again it’s a crit vs haste itemization here. I put Valorous higher on the list for two reasons. You can get it for badges which makes it easy to obtain and it puts you closer to the full set bonuses.

Back:

[Pennant Cloak](Sartharion-25), or [Cloak of the Dying](Kel’thudzad-10)

For this I personally prefer the Pennant cloak. Good stats and it has both crit and haste. I know it doesn’t have MP5 but it does have a socket which is very nice.

Chest:

[Tunic of the Artifact Guardian](Malygos-25) or [Valorous Earthshatter Tunic](Four Horsemen-25)

Again the Earthshatter tunic is nice if you’re still working towards your 2 piece or 4 piece bonuses but my honest suggestion would be go after the other slots (legs, gloves, shoulders and helm) and try to grab yourself the Artifact Guardian chest. It’s an awesome chest piece with a goodly amount of crit and a nice chunk of spell power. You lose a socket compared to Valorous but what you gain from this chest piece is just too good to pass up in my opinion.

Wrist:

[Bindings of the Decrepit](Heigan-25) or [Cuffs of the Shadow Ascendant](60 x Emblem of Valor) Identical

Pretty straightforward here, same item, two different ways to get it. Simply best bracers you can get.

Hands:

[Winter Spectacle Gloves](Malygos-25) or [Bountiful Gauntlets](Sartharion-25) or [Valorous Earthshatter Handguards] (Sartharion-25)

These are all good options each has great stats and looks pretty slick too. My personal suggestion again though is if you don’t have your set bonuses or are working towards the 4 piece, go for the Valorous

Waist:

[Sash of the Parlor](cloth from Anub’rekhan-25) or [Girdle of the Gambit](Patchwork-25)

While the cloth belt is viable, I personally prefer the Girdle of the Gambit. Toss a belt buckle on it and march that thing around!

Legs:

[Valorous Earthshatter Legguards] (Thaddius-25) or [Legguards of the Undisdurbed] (Noth-25)

Again both are good, but I personally prefer the Valorous leggings.

Feet:

[Sabatons of Firmament](Sartharion) or [Atonement Greaves](Faerlina -25)

Here I prefer the Atonement Greaves. Slightly better stats and a good dose of haste with a bit more MP5. Again though this selection boils down to preference of Crit or Haste.

Finger:

[Signet of Manifested Pain](Kel’thuzad-25) or [Seized Beauty](Faerlina-25) or [Ring of Decaying Beauty] (Sapphiron-25) or [Wyrmrest Band] (Sartharion-25)

This again is largely a matter of choice, these are just the best options available. Personally I prefer a combination of Decaying Beauty and Wyrmrest Band.

Main Hand:

[Torch of Holy Fire] (Kel’thudzad-25) or [Hammer of the Astral Plane](Kel’thudzad-10) or [Wraith Strike](Maexxna-25)

Yeap that’s right, a spell power fist weapon! It’s really a great 1 hander well worth picking up if you see it drop. Baring the fist weapon dropping, holding out for Kel’s Torch isn’t a bad idea. It gives us a ton of stats we love and well… it looks pretty cool too!.

Off-hand:

[Voice of Reason](Kel’thudzad-25) or [Shield of Assimilation] (Anub’rikhan-25)

My preference here is for the Shield of Assimilation. To me the MP5 on it makes it a bit more enticing for a Resto Sham.

Relic:

[Totem of Forest Growth](15 Emblem of Heroism) or [Totem of the Bay] (30 Venture Coins- Grizzly Hills)

Not a lot of choices at 80, but I think Forest Growth should be the first badge item you buy. It’s a cheap and effective item that will carry you well throughout current content.

Trinkets:

[Illustration of the Dragon Soul] (Sartharion-25) or [Je’Tze’s Bell] (BoE World Drop) or [Soul of the Dead] (Sapphiron-25) or [Mercurial Alchemist Stone] (Crafted) or [Living Ice Crystals] (Malygos-25)

These represent the crème de le crème of trinkets for us in my opinion. Personally I favor The Bell combined with Crystals. The MP5 Combined with another instant heal makes it a beefed up [Vial of the Sunwell] !

Set Bonuses:

Your Tier 7 bonuses for both 2 piece and 4 piece are extremely nice. 2 Piece nets you Water Shield Boost: your Water Shield is 10% stronger. This means that your passive MP5 from water shield, as well as your mana returned per charge consumed is increased. Lets face it, more mana is never a bad thing right? 4 piece allows for Spirit Link Chain Heal which means the healing done by your Chain Heal and Healing Wave is increased by 5%. That’s most definitely a good thing. I mean, when was more healing ever bad? More mana + more healing output = great set bonus.


Final Thoughts:

Keep in mind that your T7 gear is the equivalent of T4 back in Burning Crusade, so if you don’t get everything on your list don’t panic. There will be upgrades coming in the next content patch besides tier loot, of that I am certain. Also remember these represent my opinions, feel free to create your own wish lists or checklist of items you are looking for.

If you have something on your wish list that you want to share, please feel free!

Till next time, Happy Healing.

~Lodur

Image courtesy of dallasvintageshop.com