No player is an island

The phrase “no man is an island” may be something you’ve heard before. It originates from a poem or meditation from John Donne, an English poet, priest and a major representative of the metaphysical poets of the time. Here’s the original poem;

“All mankind is of one author, and is one volume; when one man dies, one chapter is not torn out of the book, but translated into a better language; and every chapter must be so translated…As therefore the bell that rings to a sermon, calls not upon the preacher only, but upon the congregation to come: so this bell calls us all: but how much more me, who am brought so near the door by this sickness….No man is an island, entire of itself…any man’s death diminishes me, because I am involved in mankind; and therefore never send to know for whom the bell tolls; it tolls for thee.”

Now the saying is a little bit outdated and now should read no person is an island, but it was on point for the time that married two important ideas. The first is that people are not isolated from one another, but that mankind is interconnected. Essentially, there is something that connects us to each other that is inherent to being human. The second is the concept of mortality which was all the rage at the time. The two together tell us that the death of anyone person affects the entire world. Over time this has evolved from that original meaning to one that no person can really stand all on their own without support. And that is exactly the lesson we’re going to talk about today.

In order to make a guild and a raid run, it doesn’t all fall to one player. It takes multiple people to manage anything more than a small group of folks. I hear a lot of people say that they could run a raid or a guild single-handed.  After the events of the past two weeks I can tell you with certainty that it is a lot harder than you may think.

The last month and change has been pretty tough on Unpossible, not going to lie. It’s one of those period where real life hit everyone pretty hard right around the same time. Things like this happen. Two of the core officers had to step away from the game because of work related issues, and a third because of school. This left four of us still around, and things were going alright. Raids were still going and people were leveling and progressing. Then a couple weeks ago one of the leadership was gifted with the birth of their first child. For obvious reasons they had to step away from the game to handle RL as well. Another event took place that caused one of the remaining three officers to be absent for a week, unfortunately leaving just two of us to run the guild and raids for the time being.

I’ll be honest, it wasn’t fun. Raid signups, restocking the guild bank, hunting down missing raiders, running the raids, handling new recruits waiting for guild invites basically everything. It was stressful, lead to a lot of confusion and to speak frankly, it sucked. I’d find myself logging in before work to double check the Gbank, remote accessing my computer at home on my lunch in an attempt to log into the game and check status’, pouring over forums between work assignments and then rushing home to get things started on time. All the while handling raider complaints, DKP and other various factors. It was exhausting. At the end of the day all I wanted was a cold glass of beer, a dark room and some earplugs.  Even with two people trying to handle it, it was just simply too much. As a result of our stress, the guild became slightly stressed as well. Things weren’t running with their customary smoothness and adjustments were made to handle things as best as they could be handled at the time.

This persisted for two weeks of basically trying to keep things together and smooth, and at the end of those two weeks I honestly didn’t even want to touch the game for a bit. It was that stressful. Then three of the officers returned, and now things are going back to normal. While I’ve always been a strong proponent of sharing responsibility and delegating responsibility, this did nothing but highlight how very true that is. There’s too much involved when running a guild, let alone one that raids, for one person to effectively keep track and handle all aspects of it.

This is why when you come into a guild there may be multiple officers. In our case we have a DKP officer, healing officer, Ranged DPS officer, Melee DPS officer, Tank Officer, and Recruitment officers / membership officers. Responsibility is divided so that whenever a question or concern is raised it can be dealt with with a certain specialty. Each aspect gets the time and care only a person not trying to do everything can do.

So when someone comments to you that they could run a raiding guild single handed, remind them that no player is an island.

How about you out there? Ever try to run a massive group by yourself without help? Were you ever a part of a raid or guild where one person tried to manage everything? How did that work out?


Thespius’s State of the Dungeon/Raid

There’s been a lot of great conversation about how things are tuned in regards to Cataclysm Heroics and Raids (meaning normal Raids, I haven’t seen Hardmodes yet). This is starting to dip into the usual “Casual vs. Hardcore” debate, which I think is not what this entire argument is about. This game has made leaps and bounds toward making the game challenging for all. There are definite challenges for the people at the edge of blistering progression as well as for the family man/woman that can only log on once/twice a week, if that. I’d like everyone to take a look at a few different things, including adapting to change, the nature of challenge within the game, and the mindset of the “average” WoW player.

Know Where You’re Going, Know Where You’ve Been

Vanilla WoW – I was never a Vanilla WoW player. I understand that there was a very clear delineation between the casual player (questing and alts) and the hardcore player (40-man guild raiding). It’s very daunting to play a game when you know you have no chance of getting into any of the endgame content, stocked full of lore and goodies. This definitely took things too far in segregating the community. Casual players wanted to see the content, and Hardcore players loved feeling entitled to the pot of gold at the end of the rainbow, the Holy Grail of the game.

Burning Crusade – This is where I stepped into the ring. I started as a very casual player, barely being able to throw a Karazhan run together with friends. It was ridiculously hard to climb up the progression ladder to see higher content, but it was doable. Sadly, I had to leave some friends behind because of it. Guilds operated as “stepping stones” to the next level. There existed the “KZ” guilds, the Gruul/Magtheridon guilds, the “SSC/TK” guilds, and the “BT/Sunwell” guilds, meaning the highest those guilds could accomplish. With the release of Zul’Aman, we now had harder 10-man content that my ~9 friends and I could hammer through. Granted, I was single and working as an actor at the time, so I had lots of extra time to play. That would definitely change soon. Still, not being able to see Illidan really sucked.

Wrath of the Lich King – Ahh, the release of 10- and 25-man raiding, but things got easy REALLY quick. So much so that I found multiple PuG 25-man ICC Hardmode Runs. Hardmodes were supposed to be the culmination of progression, really only reserved for the highest of raiders. I was fine with that. I wanted to give them a shot but didn’t have any grand visions of getting my HM Lich King kill. The gameplay was such that mechanics could be avoided. Phrases like “just heal through it” were peppered in boss explanations. DPS started to complain if they had to stop their rotation, tanks screamed at healers if they couldn’t/wouldn’t heal through a mechanic that wasn’t being interacted with properly. Entire mechanics were being glazed over, and the general WoW community got lazy (that’s right, I said it). Although PuG raiders were in Hardmodes, they really didn’t know what to do, and had forgotten entire pieces of their class/spec. Mages decursing? Druids CCing? Hunters trapping? Unheard of!! The bonus part: people got to see the content. My opinion, it became trivial too quickly.

Cataclysm – 10-man and 25-man raiding becomes equalized as much as it can be. 25’s only slightly hold the advantage of being the “truer form of raiding”. Blizzard realized that people were completely ignoring fight mechanics and made them less forgiving (if you let Dragha’s Invocation of Flame get to its target, you’re dead). Justice/Valor Points from your Daily Heroic are no longer things you’re “entitled to”. They must be earned and fought for. With changes to healing and fight mechanics, players are forced to actually look at their spellbooks once again (any Dwarves looking at Stoneform again?). Encounters now begin to feel like a group effort, rather than 5 individuals who wish they could just solo the content so they don’t have to be around other people. Raids feel more daunting for most of the player base, and guilds are back to trying to beef up their own team rather than PuG’ing from Trade Chat. It takes longer to gear up, but the gear is obtainable. Epic gear is actually epic again! Even without running Heroics, it’s possible to get 346 gear for your character. People don’t want to PuG, thus forcing the player base to look for guilds of people they get along with.

I look at all of these as good things. With my guild being called “Team Sport”, it’s no wonder that I long for a gaming world where it feels more team-oriented and not so individually cut throat. If I had the time to run things more, I’m sure I would be geared to the teeth at this point, but I’m not. It’s taking me a little while, but that’s always giving me something to strive for. A trinket I need from Archaeology, or the rep from Baradin’s Wardens, all of which give me something to shoot for that takes time and dedication. I don’t expect it to come easy.

Challenge Yourself

Ever work out? Ever have that great feeling when you finally get your jogging route under your target time? What about finally getting able to lift some weights heavier than the 5-lb ones you’d find in an aerobic class? It’s a good feeling, isn’t it? It’s a high, a rush of endorphins. Did it come easy? Probably not.

Think of any hobby the same way. If you start out knitting, don’t expect yourself to whip out a complicated Afghan in a day. You start out with ‘easy’, and when you’ve mastered ‘easy’, you move to the next level. Look at model building, sports, or anything you do for fun. You can’t expect to be the best at it before you even pick it up. Just about any hobby is worth putting the work in, because without the work the payoff isn’t as good.

Now look at dungeons and raids. If you can face-roll Heroic Stonecore, then that one piece of gear that drops off of Ozruk doesn’t mean as much. You don’t value it the same way you would if you had to work as a team to get it done. That piece you now wear has a story behind it. Working hard to defeat that Heroic Ozruk has brought you close to your gear, and to the 4 other people that help you beat him.

When you find yourself in a group that is struggling with a Heroic Dungeon, ask yourself if you’re using everything in your power to make it go smoothly. Do you have some ability that would make the rest of the team’s job easier? Maybe you can step out of your normal role to help someone that’s struggling. I’ve seen Hunters that have issue frost-trapping a mob. My DK friend Aaron loves to Death Grip that mob back to the frost trap. It’s something that in WotLK a DK wasn’t expected to do, but Aaron does it because it helps the group. Is it easy to do? No, but it’s certainly not back-breaking. However, it’s more rewarding when we down bosses after thinking outside the box. It becomes an accomplishment to finish the encounter, rather than the accomplishment being the addition of a few Justice/Valor Points to your pool. That should be the reward for the accomplishment, not the accomplishment itself. Again, you value the prize more when you worked for it.

The Average WoW Player

A lot of complaints have come from the community (especially on the Official Forums) about the quality of the average LFD group. Rogues get instantly kicked for “not having reliable CC”, a Tank gets kicked for “one pull going awry”. I’ve been kicked from a group as a Resto Shaman simply for suggesting CC be used in Grim Batol. The quote: “Only bads use CC.” The forums are cluttered with threads such as these, and it makes it a really bleak outlook.

As stated above, we come from a Wrath mentality. The population both surged and got lazy in the last expansion. Mass pulling and AOE fests were more plentiful than senseless slander in American politics. Now we’re changing in Cataclysm, and change doesn’t come easy to most. It’s difficult for people to adapt to having to do more to get the same results.

Look at Trade Chat. Outside of gold and profession spammers, Trade Chat is pretty gross. I rarely am ever in it. Same goes for the official forums. Those that are the most unhappy or feel “scammed” talk the loudest. Anyone trying to be a voice of reason is usually shouted down, and good productive discussions are few and far between. This is no different than the LFD situation. There are a lot of people in that system that are bitter, jaded, and hate change. Rather than encouraging a nurturing environment, they’ll curse up a storm and belittle everyone else around them.

Where are all the nice players? They run with their guild, or have a friends list of people they’ve found that value a fun environment over the prospect of running a “boot camp dungeon”. They are out there, I promise. You just have to be patient and look.

I know the 45-minute queues are unbearable. It’s how I built up my Resto set–by queuing as Enhancement. It’s a total roll of the dice, and you may completely bottom out with your luck if you queue alone. Lodur posted a great article about being a teacher within the LFD. Strongly recommend checking it out, as it may give you a glimmer of hope.

The Light at the End of the Tunnel

If you’re one of the people who feels like you’ve been wronged by Blizzard, I ask you this: What is it you really want out of this game?

  • “I want to be able to log in, get my badges/epics, and log off.” I’m sorry, but those days are gone. People very quickly were behaving like drones. Those players in the game looked at dungeons and badges as “tasks” or “chores”, instead of events and rewards for those events.
  • “I want to see the lore and the content.” The normal dungeons provide all the same lore that the Heroics do, as far as I know. Heroic Deadmines and Heroic Shadowfang Keep offer their own lore but aren’t really in line with the Deathwing plot line. They’re great little side stories. As for raids, think of the storyline as Mt. Everest. I would love to see the top one day, however, I know that it will take work and dedication to get there. I don’t expect to just stroll up to the top.
  • “I want it to go faster! It takes too long!” You lose the journey this way. The struggle. Anything worth getting is worth the fight. Take Lord of the Rings for example. If Frodo just flew over the mountain and dropped the ring in from the start, it’d be a short movie, and not very gratifying.

If you want to find enjoyment in the game with people that are like-minded, you have to work for it. Blizzard stated before this expansion that they wanted to encourage more group- and community-oriented game play. It’s time for us as players to adjust to this shift in ideology.

Perhaps you’re in a guild that doesn’t really offer itself up to run dungeons with you. Maybe the group you’ve found yourself in isn’t really supportive when it comes to learning your class mechanics. Everyone starts somewhere, right? To me, both situations mean it’s time to start looking to surround yourself with people you share a mindset with. That’s what this particular MMO is built around, and that’s how Blizzard wants it. If you want to be solo and do your own thing, it’s going to be tougher and cause you more headaches. Start looking for a guild of people that you actually get along with. There are guilds out there that can get through the content and not belittle their members along the way. Whatever your schedule is, whatever your goals are, I promise there is a guild out there for you.

Focus on the journey and the challenge, rather than whining that you can’t have it all right here and right now.

I’m Thespius, and I approve this message.

Lodur’s Response to the “Paragon Shaman Scare”

Following the recent world first heroic Sinestra kill by Paragon, players have been pouring over their logs determining their raid composition and the numbers necessary to succeed in such an encounter. One thing of note is that the raid Paragon took was assembled without any shaman of any spec or flavor. This has caused a bit of a stir across the Internet as players begin to question the viability of the entire class as a whole. People are calling for buffs, for other players to be nerfed, or just randomly QQing about how under powered all of the classes are and jumping ship to roll paladins. Today I’d like to break down what the problems actually are, what fixes could be proposed and dispel some of the anger, fear and angst surrounding our class in the last couple weeks. I will preface this post by saying that this is not a shot at Paragon or any other top tier raiding guild. I appreciate all your hard work and your accomplishments. This post is for the rest of us out there, who aren’t quite at their level.

Throwing Lightning and Swinging Axes

The DPS of the shaman class has always been a wobbly wooden seat in a room full of steelchairs. Ever since the days of Vanilla WoW, our Viability as DPS has sort of teetered. I’m not going to pontificate on it too much,  as I’m really a healer, but I started my WoW career throwing lightning on my magnificent Tauren Shaman and still do it now for fun and a change of pace. In BC and much of Wrath I took it away from elemental and smacked things with sharp objects and big sticks for entertainment, so suffice to say I’ve spent at least some time DPSing (yes this includes raids and hard mode raids when it was necessary).

Right now the big argument is that scaling is the issue. I can see why, and maybe there is a valid concern here. Right now at “Blue level gear” a shaman is capable of toping charts and blowing away everything that stands in front of them. The logical assumption is that scaling is the issue, that we don’t’ scale well compared to other classes as higher gear becomes available.  Maybe part of that is true, but managing spellpower coefficients is a tricky science and one that Blizzard is already looking at. If you tweak it too high you can break the system, tweak it too low and the class becomes useless. When you see them say they are increasing a spell’s power by 10%, they really mean they are adjusting the coefficient. We’ll get into that a little more later on here in the post, but just keep that in the back of your mind for now. Personally I feel that scaling is the lesser of the issues for damage.

I contend that movement has always been the greater bane  of the shaman in all aspects of life. We’re turrets, we’ve always been turrets, and anything we get to help us do our job on the move is only a stop-gap to tide us over until we can sit still and go back to work. I’ve done fights where I’ve out DPSd an equal-gear equal-skill hunter because I was able to sit in one place and just cast Lightning Bolt after Lightning Bolt (metaphorically speaking, I did use other spells), but on a very movement heavy fight I was crushed by an under-geared affliction lock. Literally the only difference was movement. While I agree that some of the spells need a little tweaking to make them a little less RNG dependent and help with minor scaling issues, I would have loved to have seen something that elemental and enhancement shaman could have grabbed to either extend the period of use for Spiritwalker’s Grace or shorten its cooldown. I think that overall would be a better, more utilitarian fix. Either a talent stuck somewhere or attached to something else. I could easily see it being an additional effect of  Ancestral Swiftness. Now this is just an idea, and maybe it’s not the best one, but I think it goes a little further to solving the real problem. This goes for both elemental and enhancement. While our mobility has improved, at any point in time we have to move, it takes us the longest to recover and start back in to try and maintain our offense.

I throw magic water on it, BE HEALED!

Lets get into the topic that is a little bit hotter of a debate, and more in my area of expertise. Right now the debate is that shaman healing is way too low when compared to other healers. While our numbers are seemingly low when compared to priests and paladins, our numbers seem to line up pretty closely to restoration druids. I think this happens for a few reasons. Shaman are the healing model for Cataclysm, or so we’ve been told since day one of the healing change discussions. I still feel this to be very true. I’ve not encountered a fight I haven’t been able to heal through with hard work, determination and communication with my group. Sure some fights are harder on us than others, but that boils down to a few reasons.

First of all shaman have slightly different mechanics than, say, a discipline priest. We don’t really mitigate damage, we stabilize and then bring everything back to whole. Healing Rains, Healing Stream Totem, Riptide, Earthliving and even Earth Shield all lend themselves to helping us stabilize players so we can either edge their health up with Healing Wave, drop a nuke like Healing Surge and Greater Healing Wave or use Chain Heal to quickly bring a group from the brink. Our job isn’t to keep everyone topped off anymore, it’s to keep them stable and alive.

The difference in healing tactics  is something we should be used to by now. In Vanilla you basically spot healed when you needed to while making sure your totems were optimally placed. In Burning Crusade you down-ranked Chain Heal and just spammed it regardless of content size and things were good as we stacked haste and MP5. In Wrath things got a little more complicated. With down-ranking of spells rendered ineffective, and the addition of a new spell, Riptide, we basically had to relearn how to heal right. We did hit a patch of trouble at the Ulduar phase of the expansion where players discovered Riptide and Lesser Healing Wave did so much healing that our other spells could be all but forgotten. This was balanced out by Blizzard at the time, but it still meant that through the life of Wrath we constantly adjusted our healing style and strategies right up until ICC dropped. Before our job was always to restore everyone to full, or as someone aptly put it on twitter, to “HEAL ALL THE THINGS!”. A lot of shaman are having trouble making the adjustment, especially those that are rolling one for the first time after playing a paladin, priest or druid. So part of our problem is there is a rather steep learning curve right now.

Secondly, just like our DPS brethren, movement is always an issue. Anytime we are forced to move our HPS drops like a rock. While we have tools to help us out in that regard, we still lack things like a multiple person HoT that we can control where it goes and can cast at the rate of a GCD between them.  Once we get into position it can sometimes take us a few moments to play “catch up” with healing. The same fix for DPS could in theory be applied here. Give us something to extend SwG out or reduce the cooldown and that will go a long way to helping through put. Although at that point, since all three specs would benefit from it, it would basically be a redesign of the spell. Point is though, movement fights (which Cataclysm has many of) are doable, but we still suffer for it.

Lastly, some of our spellpower coefficients feel off. Not massively so, but just enough to notice it. Particularlly with Chain Heal, Greater Healing Wave and Earthliving. Right now on the PTR 4.0.6 build, Chain Heal is getting a 10% buff. While most would assume this means that it will heal for 10% more, this isn’t exactly the case. Remember what we talked about before with spellpower coefficients? Here’s how the buffing really works. Right now on live, Chain Heal has a spellpower coefficient of 0.32 or 32%. This means that 32% of your spellpower directly affects the amount you heal for when using that spell. On the PTR this has been increased to 0.35 or 35%. Now you may say that this is a 3% increase not a 10% increase, but look again. What got the 10% buff was the coefficient as 10% of 32 is roughly 3. This is a lot better than it seems really. As the game progresses, we will mass more and more int, and as a result our spellpower will grow. That 35% coefficient will go further to scale us better with gear as we get “older” in the content. Same goes for Greater Healing Wave which has an estimated spellpower coefficient of 80%. It is getting a 20% bump, but that means on the PTR it has a coefficient of almost 96% if my math is right.  Again, see where this is going?

Sadly, though, Earthliving is not getting any attention yet, and I think it really should. For something we can’t control where it goes and who it heals, it feels weak. When it does proc you don’t control who gets the healing effect, and a lot of healing can be wasted this way on targets that you bring to full health only to watch the HoT keep ticking away. It is something I think could stand to be tweaked just a little bit. Haste certainly gives it a little boost by allowing it an extra tick of healing, but it is still spread out over 12 seconds. I can’t help but feel raising it to a 25% sp-coefficient from 23% would go a long way to help alleviate some of concern with it, and make it count on those it lands on that need the healing. It’s not a perfect solution, but I could see it being beneficial.

But why the hell are paladins and priests pulling so far ahead?

Short answer, they’re a little bit broken right now. True priests are complaining about mana issues, but Prayer of Healing is really strong right now, currently stronger than Chain Heal by a sufficient margin. It is also spammable to a degree, while we are forced to move away from Chain Heal spam. Little things like this are what allow priests to pull ahead by such a large margin. Paladins are just, well, in a word ridiculous. The amount of free healing a paladin gets is honestly quite staggering. While I’m certainly not saying that paladin healers aren’t talented, it’s worth it to note that our big heal at a raid ready gear level will be somewhere between 23 – 32k on a crit. Paladins? Well for that same GCD that paladin with equal gear will hit the same amount. Then you get the free heal from beacon of light which will then heal for 50% of whatever the primary target was healed for. That’s a huge chunk of healing right there. Combine that with the free healing a paladin gets to do with Light of Dawn and you can start to see some of the disparity.

So right now things aren’t very balanced. That’s OK. We’re not paladins or priests. We’ll never be paladins or priests, and that’s OK too. The new patch being tested on the PTR right now will be the first step to balancing out healing. Our heals are getting stronger, and paladins and priests are getting fine tuned. This should bring all four classes back in line with one another, leaving shaman for the most part untouched except for some much needed tweaks in the positive direction.

But Paragon didn’t use ANY shaman! Method only used ONE!!! That means I won’t have a raid spot!

You realize not everyone is Paragon or Method right? These are top-tier guilds that push through content as fast as possible using every little advantage they can to get the kill and be number 1. Let’s take a trip in our time machine back to the release of Black Temple. Nihilum got the first Illidan kill, and do you know how they were geared? They didn’t farm BT for weeks gaining gear to increase power levels. No, they charged through the content and pushed right up to him as fast as possible to down him. Most of their raiders were in the previous tier’s gear or lower. They pushed through the hardest content with a lot less gear than a normal guild doing the fight would have had.

Fast forward to Cataclysm and the trend continues. If you want to be bleeding edge, right there at the forefront of the digital war for number 1, you don’t stop to farm gear. You grab what you get along the way, and keep pushing. Class imbalances play a huge roll in this. If you have four healing classes, and two of them are pushing 30% more healing than the other two, you’re going to stack them. Why? Because that extra advantage compensates for lack of gear, and helps you push through the content. The same goes for DPS and tanks. I can’t remember which guild or which fight it was, but recently a group stacked a ton of druid bears to push through the fight. Does that mean every guild should stack nothing but druids? No, not really.

Truth is that for the average guild (and I mean literally if you would take all the guilds in the world and plot where everyone falls in composition and progression), you won’t have to worry about this. As you defeat bosses and gather gear every week, you’ll do nothing but improve. Keep in mind too that this was a heroic raid boss that was completely untested before anyone actually engaged her. By the time you manage to get there, you’ll likely have geared up quite a bit, and chances are good there will be at least one or two hot fixes in that affect you or the other healers, maybe even the encounters. Any good raid leader worth their salt will know that guilds like Paragon are the exception, not the rule. If you’re in a guild that the raid leader is pushing to have the same composition, well, maybe it isn’t the best place for you.

Really, the moral of the story here is that you shouldn’t let what one guild does on one fight dictate how you play or how you compose your raids. Classes and abilities will sometimes be imbalanced, trust in the developers to notice and balance it out in the end, after-all that is what they get paid to do. Expect and prepare for change. Remember Ulduar? In wrath, shaman at the tier 8 content level were falling behind in AoE healing by a considerable margin. Players were forced to stand apart further than chain heal could jump, and we were forced to rely on alternate healing methods. This was brought to the developer’s attention, and chain heal was buffed to cover longer distances between players. During the time of this crisis, we heard much of the same concerns as we are hearing now about healing. Hang in there, don’t get discouraged, it really isn’t that bad. The things that are bad? Well those are being looked at right now.

It Came from the P.U.G.: The Teacher

We’ve all been in this situation at least once. You get the queue for the LFD to pop, hit the button and are invited to a group that is already in progress. You see them corpse running back to the instance without even the first boss down. What do you do? Do you bail, leaving them at the mercy of the LFD tool to find another healer while you just eat the 15 minute timer on the queue? Do you ask what happened and then if you don’t like the answer bounce? Maybe you roll your sleeves up and try to get them through the dungeon?

I’m sure you’ve all heard the saying “Give a man a fish, and he will eat for a day. Teach a man to fish and he will eat for ever.” or a similar saying. I find the statement to be true in just about anything, granted that the “man” actually wants to learn to “fish”. For our purposes “man” is players and “fish” are instances. For me, I’m a teacher by nature. Honestly I am. I like giving knowledge and helping people out. That’s one of the main reasons I got into blogging in the first place 4 years ago, every person I help I count as a victory.

Almost a week  ago I was running a random heroic with my friend Hod (fun fact: In norse mythology, Hod is the son of Odin. A blind god who accidentally killed his brother Balder after being tricked by Loki), and we zoned into Throne of Tides already in progress. three out of the four bosses had been defeated with only the last event left to handle. The group we joined had a mage, a hunter and a boomkin all from the same guild. Now, on vent me and Hod both say at the about the same time “this is either going to be bad, or good”. We buck up, and the mage asks if we know the fight. I tell him yes, and that I’ve done it many times. The mage says something along the lines of “thank god, because we don’t” and then asks if I can explain the fight to him and the others. They listen and we attempted the encounter.

First try went well, but we did wipe when DPS got split. We made it back in and I asked if it would help if I marked the adds to kill for them. They said yes, so I broke out the old marking addon and went to town. The event went without a hitch and all three of our puggers got their heroic Throne of Tides achievement. We cheered for them and congratulated them and they thanks us in return. We parted ways, and off I went to do dailies until the reset. It was a good example of a group of players actually wanting to learn the encounter and be better. A few nights later roughly around the same time I do my random LFD queue and I wind up grouped with the mage from that Throne of Tides random. He’s happy to see me and thanks me again for taking the time to explain the fight. He tells me his group never wiped on it again, and since then he’s helped a few people understand how to do the encounter. I’m really quite happy about this and I hope that we start to see more and more of this happen. People asking questions, learning and then passing that knowledge on.

Now this doesn’t always work, the person after all has to be open to the idea of help or suggestion. That same night I re-queued at the daily switch over with two guildies. We get the Lost city of Tol’vir. In the group is a shadow priest and a ret paladin who have never been to the instance before. Before the tank can even set marks and hand out cc assignments, they dive headfirst into the first pack of mobs they see and die. We zone out, wait for the reset and zone back in. I ask them if they’ve been here before and both admit that it is their first heroic. I explain the importance of CC in a heroic now, and that they can’t just pull like it’s Wrath anymore.

I’m honestly quite nice about it. Their response is to ignore that and dive right back in. This time the tank joins us zoning out, we wait for the reset and I try to explain again.This time they flat out say that they aren’t going to listen to me and “only bads need CC, a real pro healer and tank can handle this.” At that point I feel I have no other option but to kick them, because otherwise they’re just going to waste everyone’s time with their refusal to listen, and learn.

It never hurts to take a few seconds and talk to your group. In Wrath, Matt and I both had experiences where a “good group” went in, did their jobs, and left after saying something like “good run” but pretty much nothing else. There was little to no communication during those runs, and I think that is something that still carried over now in Cataclysm with the LFD tool. I think players like to come across as confident and knowing what they are doing, for fear of being removed from the group if they don’t.  So the morale of the story is, be the one that breaks the ice, you may be able to help a new player out and make your runs a lot smoother, and you may just help improve the overall quality of the LFD groups you get as more players are educated quicker on what is going on.

So what do you think? Have you had any experiences similar to this?

How To Tank Heal As A Holy Priest

“I am only one, but still I am one.  I cannot do everything, but I still can do something and because I cannot do everything, I will not refuse to do something that I can do.”

– Helen Keller

Holy priests have always had a reputation for being extremely versatile healers.  Somewhere down the line we lost that and I don’t know if that was driven more so by the developers or by the player base, but we did.  We soon found ourselves being trapped in the mindset of being nothing more than Circle of Healing and Renew bots, which meant that we were often competing for raid spots with resto druids, who were practicing a similar style of healing, albeit with Wild Growth and Rejuvenation.  The only thing that really set us apart was Guardian Spirit and even that wasn’t enough to guarantee us a raid spot over a druid or any other class that could do our job better than we could.

With the release of Cataclysm, we found ourselves reclaiming that identity of being extremely flexible healers with the help of an incredible new ability known as Chakra.  For those not in the know, Chakra is a new talent in the holy tree that allows a priest to place themselves into a state that enhances certain abilities and opens up new ones for them to use, depending on the kind of role that they will be filling in a group or raid.  Currently, there are three Chakra states that can be described as the tank healing or single target healing Chakra (Serenity), the AOE or raid healing Chakra (Sanctuary) and the last one being a Chakra that enhance your damage dealing spells (Smite).

Sadly, old habits die hard and there are a still a number of misconceptions out there that holy priests either cannot tank heal or should not tank heal, due our having such strong AOE healing capabilities that many feel are not worth giving up to have us tank heal or heal a single target.  I consider myself extremely fortunate to have an amazing healing lead who is not afraid to try new things and knows her healer’s strengths and to be part of a healing core where my fellow healers are not afraid of change and can excel at things that most people would feel are not possible or not worth it to try and do.

Here is a run down of the abilities you will most likely use and the talents that will help you best in tank healing as a holy priest, in my experience.

Chakra.  The Chakra of choice for tank healing is Chakra: Serenity, which you enter by casting Chakra and then immediately casting Heal right after it.  Recent patch notes from the PTR have indicated that Binding Heal, Flash Heal and Greater Heal are being added to the list of spells that will activate this particular Chakra.  Being in this Chakra takes Holy Word: Chastise and changes it to Holy Word: Serenity.

By simply being in Chakra: Serenity, your chance to crit with direct healing spells is increased by 10% and they will refresh a Renew that is present on the target.  Currently, only Heal, Flash Heal and Greater Heal are capable of refreshing the Renew.  Binding Heal and Holy Word: Serenity are slated to be added to the mix, based on information found in the patch notes that were released last week.  You will want to remain in this Chakra for the entire time that you are responsible for healing the tank.  Being in this Chakra does not lock you out or prevent you from casting other spells, not related to the tank healing state.  You can still use a Prayer of Healing, if the group that the tank is in gets low on health or use a Circle of Healing if those around them are taking damage.

Holy Word Serenity.  This spell can be used a number of ways and has drawn comparisons to being our version of Holy Shock.  One way you can use it is to use it off cooldown.  The buff that Holy Word: Serenity leaves will increase the crit chance of your direct heals on the target by 25% for 6 seconds, in addition to the 10% increased crit chance that you have from being in Chakra: Serenity.  Having this buff on the tank regularly means that any incoming heals that would need to be used have a chance of healing for more and being more effective.  You can also choose to use this more selectively and wait until the tank is taking large amounts of damage, use it first and then take advantage of the crit buff by following it by spamming direct heals.  Either way is fine, but this spell is a core part of tank healing and should not be left out when you’re doing that.

Prayer of Mending.  As always, Prayer of Mending should be used every time it is off cooldown.  Be sure to toss it out either before you cast Chakra or after you have safely entered the correct Chakra state, which is Serenity.  If you don’t cast it at the right time, you may accidentally find yourself entering the wrong state and being in Chakra: Sanctuary, which is the AOE or raid healing state.  This will prevent you from using Holy Word: Serenity, which is only available by being in Chakra: Serenity and your direct heals will not be nearly as effective.

Renew.  Slap a Renew on the tank and if you are using your designated Chakra state to its fullest, it should never fall off of them.  Talents like Improved Renew and Divine Touch can help make Renew more effective by increasing the healing that it does and by eliminating the usual delay in healing output that comes with using a heal over time ability.

Empowered Healing. Placing three points in this talent increases the healing done by Binding Heal, Flash Heal, Heal and Greater Heal by 15%.  These spells are going to be your bread and butter for tank healing, so you are going to want to have that added boost of healing.  You are also going to want three points in Divine Fury, so that your Heal and Greater Heal have their cast time reduced by 0.5 seconds.  That may not sound like a lot, but compare to it the cast time when you don’t have points in this talent.  Believe me, you will feel and notice the difference.

Surge of Light.  Surge of Light allows you the chance to get a free, instant cast Flash Heal that is incapable of critting each time you use Heal.  Unless you’re facing a fight with unpredictable spike damage, Heal is going to be your core spell for tank healing.  It’s been determined that roughly 1 out of every 17 Heals cast will result in a Surge of Light proc.  That may not sound like a lot, but every little bit helps and Flash Heal is extremely expensive to cast on its own, without an immediate reason to do so.  If you’re still not convinced that this talent is useful to you, Surge of Light was mentioned in the recent patch notes, stating that Flash Heal and Greater Heal will be added as one of the spells that can trigger Surge of Light and the heal generated by the proc will be able to crit.

Inspiration.  This talent is considered a must have, since you probably won’t be throwing shields on the tank that often, if at all and you want some kind of damage reducing ability to fall back on.  More on that later.  It’s also the only ability that warrants you having any kind of critical strike rating to speak of.

Serendipity.  There are times where your tank is going to take a lot of damage really quickly and you’re going to need to act fast.  You want to have options available that will maximize the heals you will need to throw out, while also being mindful of your mana bar.  Serendipity can help you with that and you can customize it to meet your needs.  If your tank is in trouble and you need a heal, use Binding Heal.  If it’s just your tank that has taken a lot of damage, use Flash Heal.  You now have one stack of Serendipity, which will reduce the cast time of your next Greater Heal by 10% and its mana cost by 5%.

If that single heal wasn’t enough, you can follow it up with another Binding Heal or Flash Heal and gain a second stack of Serendipity, which will now reduce the cast time of your next Greater Heal by 20% and lower the cost by 10%.  Two stacks is the most you can have on yourself at any given time.  You are now prepared to do what I call a “Serendipity bomb,” which is what I call using Flash Heal –> Flash Heal –> Greater Heal.  It is extremely mana intensive to do this, even with the reduction in cost from the talent.  This method should only be used for emergencies, not as a regular style of healing.

Other talents that can help for emergency situations are Test of Faith, which increases all healing done to targets below 50% health and of course, Guardian Spirit.  There are two ways you can use Guardian Spirit.  You can use it when the tank is getting dangerously low and allow it to activate, healing the tank by a large amount and allowing you a few seconds to focus on others who may need healing.  Or you can cast it on the tank and follow it up with some heals, which will be enhanced by having the effect on them and get them back up to snuff.  To make the most out of Guardian Spirit, make sure that you glyph for it and it also helps to create a macro that will announce in the raid or your healing chat channel (if your raid has one of those) that you have cast Guardian Spirit and on whom you have cast it.  That will alert other healers that your target needs heals and will prompt them to toss some heals on them, if they are able to do so.

Power Word: Shield.  Throwing a shield consistently on the tank while healing them may not always be the best idea, because discipline priests rely heavily on Rapture as a way to get mana back.  The best people to place a shield on, where it will get absorbed the most are the tanks.  If you have shielded the tank, that means they can’t and that could affect the amount of mana they get back in the long run.  I would coordinate this with your discipline priests if possible, by finding out if they are going to be anywhere near where you and your tank will be located and how diligent they are about shielding tanks other than their own.  Some are more consistent about this than others.  If you do have the all clear to shield at will, save it for when you see them taking a large amount of damage.  I wouldn’t throw a shield every time it’s off cooldown or if the tank is nearly topped off.  Use it as a way to buy yourself some time to heal them back up, either by using a “Serendipity bomb” or other combination of heals to get the job done.

A lot of holy priests may get flak from the community at large for attempting to tank heal, but we’re really not bad at it and in fact, we have tools that can really be useful when we’re called into action as tank healers.  The strength of a discipline priest has always been mitigation and preventing damage whereas ours has always been raw healing and reacting to damage.  Just because we lack the mitigation strengths does not mean we do not have the healing capacity to successfully heal a tank and should not be considered for such a task.  Some have argued that our strength is in our AOE heals, but we only have two extra AOE spells (Circle of Healing and Holy Word: Sanctuary) that discipline priests don’t have access to and one of them is on a 10 second cooldown and you need to be in the appropriate Chakra state to even activate it.  We have obviously been given the tools mentioned above for a reason.  What other reason would there be to have shields or to have Chakra: Serenity, if we’re meant to go back to the Wrath style of healing?

Hopefully, this post will give people the encouragement or the motivation to try out tank healing, if you are a holy priest or to consider a holy priest as viable candidate to do such a thing, if you’re a raid leader or a GM.  What are your thoughts on this topic?  Can it be done?  Should it be done?