Guildmaster Retirement

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Atlas.

In Greek mythology, he was a Titan who was doomed to bear the weight of the world on his shoulders.

Actually, maybe it was the heavens (or sky) to be more precise. After all, he was with team Titans and they lost against team Olympia.

My knowledge of Greek is a little rusty.

The weight of the world

When you’re the guild leader, every  action is examined.

Every decision is second guessed.

Every intent, thought, and comment is placed under a microscope. I still maintain that anyone who wants to be a guild leader is insane. It’s even worse when you’re a blogger. I can’t even explain that one. I take pride in my team. Everyone that’s ever played under the Conquest banner, I’ve wanted nothing less than the best for them (even if it wasn’t the guild).

My responsibilities have steadily lessened as I’ve delegated what I could delegate. I’ve always thought that the key to effective management is to give your officers generalized goals and empower them with the necessary authority to do it.

In other words, tell them what they need to do and get out of their way.

You are your own greatest critic. Any guild leader is going to have that inner voice inside of them that doubts their skills and abilities. Despite the fact that I banish those thoughts during raids, the idle mind continues to wander. I can’t help but wonder if good is good enough. And what do you do if it isn’t? I’d like to think that guild leaders mean well and have good intentions. But here’s the thing about intentions:

Intentions aren’t going to get me good grades.

Intentions won’t help me meet deadlines.

Intentions won’t help me pick up chicks at a bar (LFM Wingman).

But all that stress? It does get to people. I’ve watched slowly as guilds ahead of and below Conquest gradually crumbled and fell one by one. Reasons include things from attendance to epic drama to simple lost interest. And those GMs? I guess they just couldn’t hold it together any longer and just said to themselves forget it.

There have been moments in my WoW career where I’ve considered retiring. Maybe move to the interior. Perhaps by a river. Build a log cabin. But what the heck would I do though?

Go fishing in the river? Maybe grow a garden? Sit on a patio drinking wine? I haven’t even acquired the taste of wine. 

So here’s a question for the retired GMs out there

What did it for you? At what point did you call it quits? what happened to your guild?

I have no plans to retire right now. Conquest has something like over 200 members. Those poor saps are still stuck with me.

Tough Call: Real Officer Set-Ups In Cataclysm

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Maslow's Hierarchy of Needs
Welcome back for another issue of Tough Call, with me, Viktory.

Disclaimer: What follows is the summation of my opinion based upon the responses I received from over a dozen guild masters when I asked them about their officer corps. Given the content of my last two posts, I felt it would be relevant to take an honest look at how guilds are setting up their government structure these days. This does not mean you should change your guild structure right away.  It does mean, however, that if you were looking to make a change, you can perhaps derive some supporting arguments from a few successful GMs cited below.

A few weeks ago I put out a call for GMs to help me get an idea how their guilds are operating, and, more importantly, what sort of  hierarchy they have put in place to make their guild succeed.  Out of the numerous responses I received, two solid trends emerged:

  1. There are a LOT of different ways to set-up your guild hierarchy, each with their own respective success rates and ease of implementation.
  2. There are far fewer vanity positions in play these days. At least among the sample group at my disposal, it seems there are most GMs expect more output from their officers.

I am happy to see that the days of  “So-and-so has been with us for a long time, so they are an officer now” are largely over.  Only 2 of the GMs who responded to my survey said they had non-specific officer roles (as in “we all do a bit of everything”, which really leads to “everyone assumes someone else is doing the dirty work”).

To get my information, I asked each GM three quick questions, and let them tell me the rest (and believe me, guild managers love to tell you about their guild, its environment and their genius set-up to solve all problems.)

First Question: “What officer positions do you use, and do they report directly to you or is there a chain-of-command?”

Most Common Positions:

  • – Raid Leader (separate from a role leader)
  • – Melee DPS / Tank / Ranged DPS / Healing role leaders
  • – Bank Officer
  • – Recruitment Officer

Some GMs also reported using Morale/Relations officers and an officer rank for Loot Council or Loot Master, separate from other officer duties.  I’m not sure that I’d classify these jobs are something that needs a full-time officer, but I’m also extremely hesitant with the idea of a part-time or “junior” officer.  If it wasn’t so prevalent, I’d lump “Bank Officer” in with this lot.

As for command structure, it’s fairly unanimous that members report to their respective role leaders, who then in turn report to the GM.  I do wish, however, that I had devised a way to get more information about how the recruitment, bank, and morale officers interact with this command structure.

To me this combo represents a stark contrast to the landscape I saw when I started raiding back in Karazhan.  Instead of a GM who ran every aspect and had a few cronies as officers (which is what typically gave loot council-style raids such a bad rep), we are seeing 25-man guilds shift into fully-fleshed organizations.  Positioning the GM as the Chairman of the Board seems to be the clearest way to define duties/responsibilities, and is an efficient way to make sure the various aspects of the guild function at peak performance.

Second Question: “Have you had to add any officer positions since the end of Icecrown Citadel?”

The answers to this question fell in two distinct patterns:

  • Organization increase: bank officer, recruiter, defined class leads.
  • Expansion increase: recruitment officer, 2nd raid leader, PVP leads.

This should tell you that if your guild isn’t growing or refining, you’re stagnating.  12-24 months from now you will be doing things differently; the faster you can figure out what that will be, the better the transition will go.  After all, these are guilds that had 4-5 years of experience and still found roles to add and needs to address after ICC.  Learn from their example and succeed.

Third Question: “If you had to cut one officer position (not person) today, who would it be?”

A few GMs refused to answer this one, or gave responses that never answered the question, but the consensus was either the bank officer or morale officer would be the first to go.

As I stated above, I’m not sure that these are full-time jobs anyways.  In my guilds we’ve always just defaulted to the most likable officer being de facto “HR guy.”  I am very interested to hear any feedback about ways that a bank or morale officer could contribute on-par with what a raid leader, role leader or PVP lead does.

As always, leave any question, comments or epic knitting patterns in the comments below. (I’m trying to get someone to knit me a bad-ass scarf to wear while podcasting).  Also, if you have a situation that you’d like to have me address in a future column, feel free to send it to viktory.wow@gmail.com.

Lodur’s Epic Journey to PaxEast 2011

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If you didn’t know, for the last several months I’ve been the third seat on the RaidWarning podcast. This comes after the BDTU podcast came to a close. Since then I’ve dove back into podcasting pretty hard as it’s something I really love. We were invited back this year to do a Live Podcast at PAX East 2011. I was excited because though I’ve attended Blizzcon and other conventions, this was the first time I would be attending a convention as both Media and as a Speaker. My excitement only escalated further when I saw this little snippet posted on their site;

TypeFrag Presents: Raid Warning Live!
Manticore Theatre
Sunday, 12:30pm – 1:30pm
It happened at PAX Prime and it’s happening here. Seven, David, and Joe, hosts of the ill-humored World of Warcraft podcast, Raid Warning, step out from behind their Brewfest steins for a live broadcast show. Expect the latest in WoW community news, prizes, and Cataclysm information while the hosts and their guests attempt to do what their fans have requested: be funny live. Guest Lineup: Dustin Blackwell (MMOMFG.com) and more! 

 

Panelists include: Seven DeBord [Host, Raid Warning], David Morrison [Co-Host, Raid Warning], Joe Perez [Co-Host, Raid Warning], Dustin Blackwell [guest, MMOMFG.com], Jeff Cannata [guest, Weekend Confirmed]

It’s pretty exciting even still, and now that I’m home from PAX I’m going to frame the page from the convention book. So, back to the epic journey story part right? right!

Well anyways, I begin to make my plans to get to Boston, MA in time for the con. I start looking at train tickets and plane tickets and then notice that it’s only a 7 hour drive from my hometown to Boston. I ask the significant other and we decide that we’ll make the drive. Preparations are made, and the day of the journey arrives. I leave work at 5pm EST and Tart and I begin our long drive to Boston. Everything is going great and I doze off in the passenger seat. I wake up a couple hours later and we stop for gas and some food. We pile back into the car and start on our way again. We make it a few miles down the road, and all of a sudden the RPM gauge drops to zero. The car is still running, but the lights are getting dimmer, the radio is freaking out a little bit, the speedometer stops tracking speed and the odometer stops tracking mileage.We pull off into the next rest stop, and turn the car off  as the lights are continuing to dim.

We get out check the engine and everything on the surface looks good, so we get back in and the car wont start up. We begin looking for a jump, thinking the battery may just be dead. We find a couple willing people, but when we remove the jumper cables, the car just dies out. We call Triple A and they give us a hard time about sending someone out. Over two hours later someone finally arrives, and starts by trying to give us a jump from the truck. The jump starts the car, but again once the power is removed the car dies out. So we get a tow to the nearest WalMart thinking we can just replace the battery. $200 tow later, we swap the battery out, start the car and head off into the night. We get about another 100 miles or so and the battery dies. Clearly at this point it’s the alternator, but it’s super late and there are no shops we can go to at this point to get it fixed. We wind up having to spend the night at the rest stop and waiting until morning. Let me tell you, sleeping in the car when it’s bloody cold is not fun.

Morning comes, we get a tow to a local shop. $374 and a new alternator later, we’re on the road again. We get to about 20 miles outside of Boston, and the car, yet again, dies. Same as before too. The RPM gauge drops to zero, followed by the speedometer and the odometer. We manage to get a tow into Watertown, and it turns out the alternator is dead again. That’s right the second one was bad as well. We get a cab and head to the hotel from the repair shop, and get ready to try and hit PAX. What should have been a 7 hour drive turned into a 25 hour excursion! Next time I go, I’m flying and being done with it!

While at PAX though, it was a truly great time. I got to hang out with the amazing people at Cryptozoic, the company that makes the WoW TCG, got to play Star Wars the Old Republic, Guild Wars 2 and Duke Nukem Forever (yes it exists and it is pretty damn sweet). I got to meet a lot of game developers and really get to know the people behind some of our favorite games.  It was quite an experience honestly, and one I really enjoyed. And on Sunday, despite all the hurdles we had getting there, the live show was a huge success. People had a good time, we handed out lots of loot and had some great conversations about WoW and the upcoming patch 4.1. We even got to drink some nice home-crafted beer while doing so. Most of all,  I really enjoyed meeting some of my readers and listeners face-to-face. Being able to shake hands with you guys and say hello was a great experience and one that I’m hoping I get to repeat often.

Matticast Episode 11: Tough Conversations: Kicking, Demoting, Replacing.

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Welcome to Episode 11 of The Matticast. This week Borsk, Matt, Kat, and Brian, discuss:

– How To Have Tough Conversations

– Kicking Someone, Demoting Them, or Replacing Them In Raid

– Dealing with Couples and “Package Deals”

Don’t forget you can send us your questions or topics or tweet us with the hashtag #matticast

Subscribe to the show: iTunes | RSS

 

Calling All Holy Paladins

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Our goal with the new podcast is to constantly improve the show and tweak things based on listener feedback. The two most prominent suggestions we are receiving is for more 10 man content and more Holy Paladin content. So this is our attempt to deliver on that. Are you a Holy Paladin Blogger and/or a 10 Man Raid or Guild Leader? Then we may want you on the show.

Here is exactly what we are looking for:

  • An expert Holy Paladin
  • A 10 Man Raid/Guild Leader
  • A blogger looking to provide content for World Of Matticus
  • Someone interested in helping promote the show.

Meet all or most of these requirements? Shoot us an e-mail.