performance

Want Better WoW Recruits? Ask This One Game-Changing Question

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When recruiting for a serious raid team, we often get caught up in logs, past achievements, and class comp. But there’s one deceptively simple question that cuts through all of that and reveals way more than people realize:

“How often do you play during the week?”

It’s not flashy. It’s not technical. But what about the answer you get? That tells you nearly everything you need to know about how this player is going to perform on your team.

Why Play Time Tells You Everything

Someone can have great parses and a nice raider.io score, but if they log on twice a week (once to raid and once to check the auction house), you’re going to run into problems. Quickly.

This question uncovers:

  • Whether they’re actively maintaining their character
  • If they’re engaged with current content
  • How much effort do they put into staying raid-ready
  • Whether they treat WoW like a hobby or like a team sport

If someone isn’t putting in time, they’re likely falling behind in one or more critical areas: gear optimization, dungeon keys, renown progression, consumable prep, or simply staying in rhythm with the game.

The Raid-Only Raider vs. The Team-Oriented Raider

It’s the classic split.

Some players treat raiding like clock-in, clock-out shift work. They show up for pulls but never put in work outside of it.
That may be fine for more casual groups.

But if you’re trying to push Cutting Edge, that’s a liability.

CE raiders are expected to:

  • Run high-level dungeons to cap crests and upgrade gear
  • Push reputation and renown, especially in the Liberation of Undermine, where buffs and perks are tied to progression systems
  • Hit at least 4 high-level M+ dungeons weekly to unlock vault choices (naturally this tapers off towards the end of the season)
  • Keep up with class tuning, encounter changes, and meta shifts

If you’re behind in any of these areas, you’re dragging the team down. It doesn’t matter how well you parse if your trinkets are outdated and your weapons are 20 item levels behind.

This One Question Saves You Time and Headaches

Ask it early during the interview process.

You’ll avoid weeks of frustration when someone underperforms due to poor prep. You’ll spare your leadership team awkward “why aren’t you doing your keys” DMs. And most importantly, you’ll align expectations right from the start.

This question:

  • Filters out raid passengers
  • Opens the door to honest conversations about commitment
  • Helps you recruit for long-term fit, not just short-term performance

Red Flags vs. Green Flags

Here’s what to listen for:

Red Flags:

  • “I mostly just log in for raid nights.”
  • “I haven’t done any M+ this season.”
  • “I’m not really into the grind anymore.”

Green Flags:

  • “I’m usually online a few nights a week running keys or helping friends.”
  • “I’ve been working on Undermine rep (or other rep).”
  • “I try to push keys and get my rating up.”

Consistency beats bursts of greatness. You want players who are present, proactive, and part of the team beyond just showing up on time.

Ask the Question. Always.

It’s easy to teach better positioning. You can improve execution. You can implement assignments and cooldowns to the point it becomes second nature. But you can’t teach someone to care enough to log in and improve their character. Player skill is a big part of the equation, but effort is another unit of measure.

Before you get dazzled by logs, ask the real question:

“How often do you play?”

It might be the most honest answer you get in the whole conversation.

Why Accountability Separates Struggling Raids From Successful Ones

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Let me set the scene.

We’re working on Stix, grinding through progression pulls. It’s one of those nights where every inch of progress feels hard-earned. We’ve got the opening sequence mostly down, but it’s still not quite clean.

During the Sorting mechanic, one of the Scrapmasters doesn’t get picked up. It stays locked onto one of our players before it promptly one-shots them, just like that. Wipe.

Frustrating, but it happens.

I ask, “Who had that zone?”

Silence.

No one admits it.

That, more than the actual mistake, is what annoys me the most. We talk a lot about being a team, being accountable, and supporting each other through progression. But in that moment, no one wanted to own up to it.

And that’s a problem.

Mistakes happen, especially in a fight as chaotic as Stix. But when nobody takes responsibility, it makes progression a whole lot harder. Instead of figuring out what went wrong and moving forward, we’re stuck spinning our wheels, digging through logs, and wondering why no one spoke up.

So, how do we fix that? How do we build a raid team where owning mistakes isn’t seen as a weakness, but a sign of progress?

Why Accountability Matters in a Raid Team

In a raid environment, especially on the road to Cutting Edge, accountability is everything. It’s not just about calling people out; it’s about creating a space where players feel comfortable owning their mistakes, learning from them, and adjusting.

Here’s why it’s so important:

  • Efficiency: Owning mistakes saves time. Instead of combing through logs to figure out who missed an interrupt, we know right away.
  • Team Trust: When players feel safe admitting they messed up, others are more likely to follow suit. It creates an environment where everyone is working toward the same goal—getting the boss down.
  • Growth Mindset: Mistakes are part of learning. If you’re too busy covering up what went wrong, you miss the chance to grow from it.
  • Cohesion: A team that communicates openly about mistakes is more resilient. It’s not about pointing fingers; it’s about learning together.

Why Players Don’t Own Up

It’s easy to say, “Just take responsibility.” But in reality, there are a few reasons why raiders might hesitate:

  • Fear of Judgment or Punishment: No one wants to be the reason for a wipe or feel like they’ll be benched for admitting a mistake.
  • Embarrassment: Some players feel ashamed of making an error, especially in front of 19 other people.
  • Not Realizing They Messed Up: Sometimes it’s not intentional. Players genuinely don’t know it was their fault.
  • Lack of Trust in Leadership: If mistakes are used as ammo to criticize rather than teach, players will stay silent.

As a raid leader, I must set the tone that mistakes aren’t something to hide. They’re something to learn from.

Tools That Reinforce Accountability (Without Making It a Witch Hunt)

We’re lucky to have plenty of tools that help us understand what went wrong during a fight. But how we use those tools makes all the difference.

  • Warcraft Logs: Essential for digging into what actually happened, but not the first tool to whip out like a prosecutor building a case.
  • Warcraft Recorder: Sometimes players don’t know they made a mistake. Reviewing footage clears up confusion and helps them see what went wrong from their own perspective.
  • Individual Check-ins: If someone’s consistently struggling but never admits it, a private message can encourage them to speak up without feeling exposed.
  • Group Debriefs: Focus on general improvements first. Use “we” language instead of “you” to avoid singling anyone out.

How to Encourage Players to Own Mistakes

  1. Lead by Example: If I mess up a callout or make a bad judgment, I admit it. Setting that precedent makes it clear that everyone, including the raid leader, is accountable.
  2. Praise Honesty: When a player speaks up about a mistake, thank them. That positive reinforcement builds the habit.
  3. Private Guidance: For players who might feel shy or worried about public shame, I reach out one-on-one to discuss what happened.
  4. Reframe Mistakes as Learning: Instead of saying “You messed up,” I focus on “Here’s how we can handle this better next time.”
  5. Set Clear Expectations: At the start of progression, I remind the team that it’s okay to make mistakes as long as we’re honest about them.

Handling Genuinely Unaware Mistakes

Sometimes, players genuinely don’t know they were the one who missed a mechanic or misused a cooldown. When that happens:

  • Be Specific: Instead of asking vague questions, point to the exact moment. “Who was in X zone when Y happened?”
  • Show the Replay: Use Warcraft Recorder to clarify the moment without being accusatory.
  • Teach, Don’t Scold: If they didn’t realize it was their fault, it’s a teaching moment. Make it clear it’s about improvement, not blame.

Building a Culture of Preparation, Not Perfection

Accountability is about more than just admitting mistakes. It’s also about building a mindset that values growth over perfection.

As raid leaders, we have to model that change. If we’re transparent, consistent, and patient, it sets the pace for everyone else. Inspire improvement by celebrating small wins—like hitting a new phase, sticking to the raid plan, or seeing consistent progress on mechanics.

If your leaders and core players model accountability, others will follow. You can’t expect players to take ownership if they never see it from the top.

We Didn’t Fail, We Just Learned One More Way Not to Kill the Boss

Creating a culture of accountability takes time. It’s about fostering trust, consistency, and a mindset that treats mistakes as stepping stones.

We have to be relentless about moving forward. That means inspiring improvement and being patient with progression. If we can shift the focus from blame to growth, our team will be stronger for it.

Because in raiding, it’s not about never wiping—it’s about learning how to wipe better each time until the boss finally falls.

Topping Meters vs Assigned Role

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Ask the healing community what they think about healing meters and you’ll get a varied response. Some people swear by them and attempt to dominate the healing charts or rank on fights through World of Logs (usually recent converts from DPS roles to healing). Other folks see them as a tool to measure spell usage and the overall feel of healing for a fight, not really caring what the overall numbers say.

Recently there has been a resurgence in the camp of people that evaluate healing based on nothing more than the number on meters and logs. While normally this is relegated to what I like to call “outsiders looking in”, or rather non-healers attempting to evaluate healing, it has become an increasing point of measurement amongst healers in Cataclysm. It is with that in mind that I bring up the age old question once again; what is more important,  topping meters or performing well in your assigned task?

Top O’the charts to ye

There are a group of players that care only about the numbers, and only care about how they rank in relation to one another. They have an inherit need to be the top dog, the big boss, the head honcho of the meters. This is because they equate larger numbers with success. For DPS there is some merit there, and having that competition between DPSers can help push your raid’s DPS to rather insane numbers. Sadly though, this doesn’t work for healers or tanks quite as well. Being concerned with topping the charts can lead to some unfortunate happenings.

The most notable effect is that people who tend to heal with the sole intent of hitting the top of the charts tend to run on E longer than other healers, and sooner. They waste more consumables and waste more raid resources like Innervates, or force earlier Mana Tides just to keep going. The wasting of resources can lead to trouble for other healers down the line, and can jeopardize the raid as a whole. A second effect is that you tend to snipe heals from other healers. This means an increase in over-healing and a waste of mana. Every time a healer snipes a heal from another healer, you’re basically denying them the effective healing for mana spent on whatever spell was about to land. Lastly, you have the potential to spread yourself too thin, which can result in a dead raid. Topping the meters on a wipe, well it’s still a wipe.

…narrow of purpose and wide of vision

Another group of players follows their assignments with slavish devotion. They latch on to their healing assignment, and even when they can see other people in need of help do not deviate. They put on healing blinders as it were. This can cause just as many problems as people who try to hog the healing glory. A tank healer may keep the tank alive, but may end the fight with a full mana bar, where other healers may have struggled and ended the fight with no mana and a list of dead that shouldn’t have been dead. The raid healer who focuses on nothing but the raid, but ignores the tanks could see a dead tank.

Locking yourself into one tiny aspect can turn you into a dead weight that brings the raid down with you. If you and your assignment are the last ones standing, and everyone else in the group is dead because you couldn’t deviate from the plan slightly or adjust, well you just doomed them all.

The Question, the answer, and the in-between

Would you rather 1. Follow your healing assignment or 2.  Show up at the top of the healing meters ?

I posed this very question on twitter to see what type of response I would get from the healing community. Seems like both sides of the coin are tainted so to speak doesn’t it? The question is in and of itself a trick. Both answers are wrong. Adhering to a narrow view of the raid can be as bad as trying to garner meter glory. I was pleased that almost everyone responded with the correct answer, adapt.

While healers shouldn’t be concerned with their placement on the meters so much as making sure they are putting out the healing relevant to their current raid content, they shouldn’t abandon their assignments and just do whatever they want. Raid leaders and healing leads assign people to certain tasks for reasons. Whether it is to coordinate defensive cooldowns on a fight or to make sure the healing load is even, they (hopefully) have the best intent for the group and know what they are talking about. That said,they expect you to adapt to the situation around you and help out as you can. Don’t try to be the hero, trust your teammates, but keep an eye out on what’s going on.

If your healing assignment is stable and you see a problem area that needs a little TLC, help. If you are in need of a little help in your task, ask for it. If you don’t agree with your assignment don’t ignore it outright, talk with the heal / raid lead about it and see if you can make a better plan. Our job as healers is to deal with some of the most difficult things the game has to offer. We have to adjust to fluctuating damage, mix ups, mistakes all while dodging fires, void zones, raid bosses, and rabid hockey fans. You have to stay on your toes and be aware, and be prepared to adapt.

Screw the meters, our job is to make sure that we worked as a team to keep the raid alive through the encounter as best we can. You do the task assigned to you, and once your stable and comfortable you branch out if you can and help sure up the sides. To give you a perfect example, we had an encounter where a raid cooldown went off early due to a miss-click. One of the other healers immediately stepped in and filled in out of his normal sequence for cooldowns to cover the miss-click, without being asked to. The healing team was able to adjust and it literally saved the encounter. It’s all about balance in the end. You do what you can to help out the raid without trying to be a hero. I encourage you to throw meters out the window and focus on survival, survival of the raid, of your assignment and of yourself. THAT is what you should be worried about. You show me a parse where you pulled 32k HPS on a H- Chimaeron wipe, and I’ll still show you a wipe. If people try to evaluate you purely on your meter rankings rather than looking at everything you do, ignore them.

Out with the Bads and in with the… Who?

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As a long time avid follower of as many guild/raid leadership blogs and forums as I can fit into my schedule each week, there is one discussion topic that almost invariably makes me wince. Actually, that isn’t exactly accurate. There is one particular response to this particular topic that makes me want to punch something.

“How do I push my current guild to a higher or more serious level of progression?”

The response that inevitably pops up that makes me /facepalm IRL is: “You need to start replacing the bads and attracting the pros” or even worse (because it sounds so much more friendly somehow) “You need to explain to everyone that raid spots are competitive and people will be replaced as soon as something ‘better’ becomes available”

The overwhelming message that gets passed along whenever this topic comes out is a very clear mercenary-like outline that clearly advocates using fear of being kicked or replaced to snap your raiders into line and light a fire under them to keep them moving forward under the imminent risk of being replaced.

This is my public response to all advocates of raid management that involves any sort of emphasis on kicking or replacing people as soon as something better comes along: Eff that, you would never find me in a guild that treats its members like that.  Unless you believe that you are seriously intent on competing for World or US progression rankings, using an approach that emphasizes the action of replacing/removing people is an inherently unstable strategy.

I once posted that I believe sports analogies are by far the best way to view leading a raid or guild, as opposed to trying to compare it to running a business or a leading a group of soldiers.  I bring this up because something that always pops into my mind when people start trying to describe their plans for assembling the “Dream Team” of WoW raiding, it makes me remember how well it has worked long term when the U.S. did the same thing with our national basketball team.

Sure, the U.S. national basketball team has been more or less successful in the long term, but the only reason for our success has been the overwhelming pool of talent that we have to pull from in the NBA.  If you watch the games, the level of coordination and teamsmanship just doesn’t ever really manifest itself on the court, especially in the first couple of incarnations of the team.  Essentially it is a collection of basketball gods steamrolling over the competition through the sheer force of individual talent. How much fun could that be on a long term basis to be part of?  The only hope someone like me would have of answering how fun that might be would be to look at what kind of turnover the team has had since the first “Dream Team” (for those that don’t want to go look, essentially the turnover is nearly 100% between each big game until very recently when they instituted rules to try and force players to commit to more time to the team).

On the other hand, we could look at virtually every Hollywood sports movie ever made for a good counterexample of an underdog team that overcomes enormous odds through hard work and awesome teamwork.  My personal favorite for this analogy is “Miracle” by Disney,<link:  a true story based coincidently on another U.S. Olympic team.  The 1980 U.S. hockey team and their “Miracle on Ice.” It is a great movie if you’re into feel-good sports films, especially if you appreciate the ones based on real life stories.  I remember watching the final game between this team and the Russians on TV and the swell of national pride during those final seconds of the game. It isn’t hard to imagine why this is described as one of the greatest moments in sports history.

So what is the point? I’ll make an effort here to explain what it is exactly that goes through my head when I see this discussion pop up and my reaction when someone proposes trying to go the mercenary route in their approach to building a “successful” raid group. It usually centers around two questions:

Does this person honestly ever see themselves trying to break into the world progression rankings with their team? (Hint: if you are asking on a public forum for directions or help on how to motivate your team to do better, the answer is no)  I know that at least for me, the only measure of success I have for my raid team is whether or not we meet our raid goals each tier. I could care less if we are the 3rd raid group to do so or the 30,000th in the world, as long as we meet our own goals I am going to feel like we succeeded.

Then my mind goes on a rambling tangent involving sports analogies and nostalgia and I come to my second question:

Which Olympic winning sports team do I honestly think I would rather be a member of? And perhaps more importantly, which team would the person asking the question rather pbe a part of?  The U.S. National basketball team a.k.a. the “Dream Team” that get together every 4 years to ROFLStomp the rest of the world in basketball (and no, you don’t get an NBA contract or salary for being on the team) or would I/they want to be part of that “rag-tag group of college kids” who pulled off one of the greatest moments in sports history? I suppose both options are going to appeal to people in different ways.

Another thing to consider: From everything I have ever read about really high end raiding guilds, one of the most prevalent traits that they share is that the bulk of their members have been playing together for -years-.  Not a single one of them is stressed out over whether or not the next new applicant is going to cause them to take their raid spot and the turnover these teams have is extremely low.  Turnover for them has been extremely low for -years-, and I would guess that what turnover they had had nothing to do with someone failing to perform up to the group’s expectations but instead likely had to do with real life obligations that had nothing to do with the game.

If you don’t have the raw talent to be ROFLStomping your way through the content, then employing a revolving door strategy where you are constantly trying to replace your “worst” raiders is going to result in a turnover rate that will rival your local fast food joint with the creepy shift manager.

If your stated goal is to replace the lowest performing members of your raid team on a regular basis, what kind of message does that send to your team about the long term security of their raid spots?  Even more importantly, what does that say about the possibility of being replaced by some raiding super-star who happens to apply to the guild?

Next week I will share my alternatives to the idea of motivating your raiders through fear of being replaced.  In the meantime I would like to leave everyone with a question to ponder.  You are welcome to share your answers below in the comments, but I would be just as happy if you just spend a few minutes thinking about what your answer would be.

Question: If one of the world’s best <insert class/role here> players applied to your guild, assuming that they met all of your other requirements for a new recruit, which of your current players would you replace with the new applicant?  What if the person being replaced was already one of your stronger players?  Would your answer be any different if there were 4 of the world’s top players turning in applications at the same time? How about 9 applications that are clearly head and shoulders better than anything you currently have in your raid? 

I can tell you that I at least would almost undoubtedly turn the applicant down.  Unless they happened to stumble into one of the few periods of the year where we have opened recruitment.  Though to be honest, even then I would have to seriously question whether someone like that would really fit in with our raid group.

Friends and Raiders: How Far is Too Far?

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frustration-12956

I’m back after my vacation and feeling very recharged, with that said I bring you today’s post!

This is a question every raid leader has to ask themselves at one point or another. How far can you push your raid before it’s too far? If you push your raiders too far, they drop like flies. Burn out increases at exponential rates and you find yourself actually losing ground. The problem is how does one gauge it? How does a raid leader find the line before they cross it? It’s not easy I can tell you that much. Most people I’ve talked to about this on twitter as well as just passing conversation all have different ideas on how you can find the line.

The topic came up a little over three weeks ago. Our main tank and guild leader (Death Knight) was in the middle of a horrible storm and was making sure his roof was still in tact, needless to say he wasn’t there for Vezax (and understandably so). This left us with our Second highest tank (Prot Paladin). In addition to this we were down a couple raiders due to vacations or family events. If you’ve read up on Vezax you’ll know he has an ability called Surge of Darkness. A Death Knight is able to blow cooldowns every time it’s being cast (part of the reason it’s DK tanking is getting a slight nerf) and makes the ability moot. The other tanks don’t have the luxury of having a cooldown available for every surge. One strategy is to kite him around for the 10 seconds the ability is active, but we like to reduce movement on boss fights as much as we possibly can. After a couple wipes we developed an idea for a cooldown rotation involving the Pally’s CDs, two Guardian Spirits and Pain Supression. The night was filled with all sorts of Murphy’s law. Everything that could go wrong did. After every attempt though I kept trying to push the raid forward. This is an easy fight all things considered, we’ve killed him before multiple times and 90% of what was going wrong was outside of control. No reason to quit right? After 12 attempts we finally kill him again.

After the raid I was talking to one of our warlocks, he commented that the number of attempts we made almost broke him. So I asked him if he though I was pushing the raid too far. He replied with “one more and probably”. The week after we had a similar issue with Thorim. Murphy came out and smacked us around just a little bit with random DC’s and bugged mobs, and after several attempts we were all feeling worn down and called it a night after we toppled him.

As a raid leader there is nothing more frustrating then wiping on farm content, be it through player error or laws of the universe conspiring against you. Those of you who follow me on Twitter probably remember many of my in between wipe comments like “I think I need to kick a puppy”. Being in charge, even just in part of a raid can be very frustrating. When the event fails it’s hard not to take it upon yourself and feel like you failed, or let the guild down. The burden of responsibility comes with a certain amount of guilt and most raid leaders will tell you as much. Sometimes we walk away in defeat and try again later, other times we push harder to meet the goal. Raid leaders have to know though, when it’s time to lick your wounds and come back later.

If they don’t learn when it’s time to call it they run the risk of increasing raider burn out and doing more harm then good to the raid overall. So what do we look for?

Performance

Watching your raids performance is one of the ways a raid leader can tell if they are pushing the raid too far. Are your top DPS getting lower on the charts? Is the raid missing easy interrupts? Are people who normally don’t fail at void zones failing at void zones? Is there an overall increase in the frequency of easily prevented deaths?

When you see your raid’s performance start to dip you have to stop and ask yourself, why. Is it because of bugs or lag? Bad luck with connections and addons? Is it just too late in the evening? If you find raid performance dipping with no good reason or outside cause, it might be time to call it a last attempt and then sleep it off.

Morale and Attitude

Another good indicator is the general mood of the raid. Is everyone still having a good time? Is everyone talkative on vent? Is everyone moping about or seemingly disinterested in the raid? People seem like they are ready to go to bed? If your morale in the raid is slipping, you bet performance is going down hill. Also when morale slips, tension between raiders can rise as well. Sometimes this can lead to confrontation if you’re not careful.

I have a raider who I adore, she’s one of my favorite people in the world. Every now and then I’ll get a tell from her with a statement something like “this isn’t going well is it?” , “grrrrrrr what are we doing different tonight?!?”, “I think I need to lay down =(“. It’s usually at this point I know it’s time to call it a night, or getting there very quickly. She’s usually very chipper and gives it her all. But when I get one of those tells I know we’re going to be winding down soon as morale is starting to take a turn south.

Raider input

This is a big one for me at least. I listen to my raiders. If a raider comes to me and says that it’s just too much, I listen. I expect my raiders to be vocal.  If there is a problem or concern I expect that they will tell me. I know my guild leader expects the same as well. As a raider you should be able to go to the raid officers and let them know when you feel yourself slipping for whatever reason. Your raid leaders aren’t psychic (even if we are using Big Brother) and sometimes the only way we know what’s going on is when you tell us. We are after all only human so help us out when you can.

That’s it for today.

Until next time, Happy Healing.

Sig

Image courtesy of  http://images.paraorkut.com