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The Burden of Leadership, Lodur bares his thoughts

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There are a lot of folks out there that think being in charge, or in a leadership role, of a guild is a big fun thing. You get to set permissions, invite, kick and all that other cool stuff! Truth is, at least for me, it’s another job. Being in charge means that, like at every other job, you are responsible for those beneath you and how they perform. On top of that you become involved in the day to day running of something larger than yourself. This is especially true if you are among the leadership of a raiding guild.

After leaving Unpossible after 5 long years, I had put the officer mantle in the laundry bin to be cleaned pressed and put under glass. Circumstances did not allow me to leave the mantle alone for long, and I find myself in a leadership role again. Over the last two tiers I’ve had a lot on my plate between being in game, my podcast For The Lore, still consistently writing for WoW Insider, and also writing a novel that I’m submitting for publication consideration in the following weeks. On top of various other personal things, it’s been a hell of a long year and I find myself with an over abundance of ideas on the topic of leadership in a raiding guild. So, bear with me here, because I’m about to dump my thoughts a little.

The burden
The wear and tear
The hard choices

Truthfully it wears on you over time. You have to make a lot of hard decisions that are not always easy, and certainly aren’t popular with everyone. Lets take on the topic of friendship in real life, and raiding in game. I’ve talked about it before, but it’s something that keeps rearing it’s ugly head over and over again. Being someone’s friend does not make you immune from being included in those hard choices a competitive raiding guild faces. This includes officers and the rank-and-file of the raid team. Sometimes,  you have to look at someone’s performance, and if found wanting must bench them or otherwise remove them from a fight or raid, until performance can be fixed. It’s for the good of the entire team, and the progression of the raid, and ultimately if that’s your goal that’s what matters most. Don’t take it personally, it’s not a slight against you as a person, it’s just that the numbers aren’t where they need to be. I’ll use myself as an example here.

Firelands was not very kind to restoration shaman. The fights were ones that didn’t let us take advantage of our strengths and as a result other healers tended to do better than us. In our raid team, there were many fights where I would sit myself for the other healers because they were that good and the numbers worked out better. I did the same thing with the second restoration shaman in our group. Do I think I’m a crappy healer? Do I think the other restoration shaman just sucks? No, I don’t, it was just better numbers to configure our raid healers a different way to optimize success.

When you have to bench someone who is a friend of yours, especially in real life, sometimes it’s hard for that person not to be upset by it. I understand that, I get that, but it’s not personal. It’s not that they aren’t your friend, or that you suck at the game, it’s just that things needed to be done a different way. It’s not an easy decision to make, but sometime’s it’s the necessary one You have to separate the leader from the friend when those decisions are handed down the same way you would if your friend was your boss at your 9-5 job. It’s not easy, but it is what it is.

A sellers market
Make your own choices
Evaluate your position

There’s a saying that “it’s my game time and I’ll play how I want to play.” That’s all good and true, I mean you are paying to play the game. Consider, however, that you might not be in the best place to play the game the way you want to. A progression raiding group is going to be looking for a pretty solid set of criteria.  These include, but are not limited to the following

  • Are you willing to change your spec, gearing, chants and reforging to a more optimal setup?
  • Are you willing to play a spec you don’t normally play?
  • Are you willing to be benched if it’s for the good of the team?
  • Are you open to criticism about your performance and information to help attempt to improve your output?

If you answer no to any of these, then you should probably not try to get into a progression raiding guild. If you don’t want to budge on how you play your game it’s just not the right environment for you. Blizzard has made a big deal out of “bring the player, not the class, or spec or cooldown” etc. For the most part that’s true, but when you’re edging into hard mode encounters, or sometimes just a normal encounter in itself, and you want to get through it quickly and efficiently, then it simply isn’t always the case. See above where I benched myself for the good of the raid on a fight. No matter what, there’s always going to be an optimal setup. Whether it’s a raid full of paladins, or nothing but druid healers in a group, there will always be a tweak. Can you do the fights without the optimal group? Sure, but it becomes harder and harder as you progress through content. Sounds counter intuitive, but I assure you it’s true.

Another truth here is that right now it’s a sellers market. What do I mean by that? Cataclysm has royally screwed recruitment over pretty badly. Finding new members to add to your guild  can be a pain and prove rather difficult, especially when you’ve something specific in mind. It’s not that “beggars can’t be choosers” or anything of that nature, but a progression raiding guild might not be keen on accepting that applicant in normal Cataclysm blues and can’t spell their own name when the group is trying to kill heroic Deathwing. There’s a guild for everyone out there, and you need just look if you want to play a particular way that you aren’t allowed to where you are.

LFR
Doing what it takes
Better for the guild as a whole

This is something of a recent development, and something that irked me a little bit. A lot of guilds out there do LFR weekly as a group in order to obtain set bonuses for raiders, gear up new recruits and sometimes just to get a feel for the fight. It makes sense really, it’s an easy way to gear up and see the fights, and still have a bit of a safety net. Hell, my guild even did it for a few weeks to get some set bonuses in action. As a group we were going to go in, and just pound out the 8 bosses on LFR and then go back and do normal raiding. With the raid as geared as it was, LFR should have been easy and would do nothing but help everyone.

What got me about it was that some folks just simply said no and refused to participate in the LFR runs, even if it would help them and the raid as a group. I understand having a preference, I myself am not a huge fan of LFR any longer, but even I showed up for those runs because it allowed people to gear up, see fights and did nothing but raise the entire guild higher and help with normal raiding. What got me was that those same people wanted priority on invites to the normal raid, and expected to get the normal equivalent gear. When neither happened, they complained.

Not going to say someone should be forced into doing something they don’t want to do, but the way it was handled was bad. Immaturely logging out, refusal to listen to reason, and claiming that there wasn’t anything in it for them so they wouldn’t do it. Even when it was needed most, refusing to help the guild by tagging along. Like above, you have to be willing to give a little, especially in a group who wants to accomplish progression raiding. Sometimes you’ll be asked to do something you don’t want to do to help the group. Sometimes you have to bite the bullet, and if you can’t, then maybe you’re in the wrong place.

In the end

This is what’s been on my mind for two tiers now. Working out ways to do what needs to be done, and convey that the decisions aren’t personal, that the raid group as a whole is a larger organism thriving on everyone in the group working to the same means. It’s hard sometimes. It’s frustrating, and borderline infuriating some nights. But, it is what it is. At the end of the day, it’s the officers who bear an incredible amount of burden. Now, I’m not quitting or burning out mind you, just needed to gather my thoughts and get them out “on paper” so to speak. I appreciate my raiders and the ones that not only give me their all but also do more than that. The ones that send me funny tells in raid to keep me laughing or just making sure we’re progressing, I appreciate their actions and what they do for us the officer corp, and for the raid group as a whole.  Sorry for the brain-dump folks, but hope you enjoyed a glimpse into the skull of ol’ Lodur here.

Heroic Morchok Down: Where Next?

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Managed to score Heroic Morchok on Tuesday. Ended up using 6 healers. Another classic 22% wipe, then a 16% wipe, then a 13% followed by an 8% then a kill. Actually, the numbers aren’t precise. But that’s what it seemed like anyway.

How to Land 3 Healing Spells in Under 2 Seconds

It seems impossible, doesn’t it?

Note that I didn’t quite say I would cast 3 spells only that I would land them. You have to be precise when it comes to timing and you need to be ready to pounce on the next spell the moment the other one is finished.

We were working on heroic Morchok for a total of 6 – 8 hours (over 4 weeks, with raid hours lost due to a healer shortage). Our longest attempt was just under 6 minutes. Most of the wipes occurred between 2 – 3 minutes. The trickiest part for me was maintaining tank health right after a stomp. A common occurrence I noticed is that after Kohcrom stomped, he would attack the tank around 2 seconds later. If I timed it right, I could land a Flash Heal and a quick Holy Word: Serenity. But sometimes that wasn’t enough. I needed another way because those two spells just weren’t consistent enough. Sometimes the tank lived, sometimes he died. I wanted a better (and consistent) way in keeping that tank alive.

It all revolved around the Stomp.

After a few wipes, I realized the consistency of his melee swing following the stomp. I didn’t want to focus exclusively on the tank to the detriment of the group. But at the same time, if the tank dropped it was game over.

Timers from DBM gave me a 5 second count down on approximately when the stomp would land.

I ended up watching the animation of the stomp. The moment the foot start rising up, I’d target the tank and hit Prayer of Healing ensuring it would land just after Stomp connected with the group. This gave me time for a quick Flash Heal (Or Binding Heal) followed up with Serenity (or a Circle of Healing if the tank was sufficiently high enough.

Credits to

Lodur for gemming all strength reforging to Mastery giving him the ability to really stabilize players and allowing me to spike them back  up.

The DPS warriors on my side who picked up on the fact that when I frantically called their name, it meant I wanted a Rallying Cry (and giving us that buffer after a fumbled heal).

Logan of the LeetSauced podcast (and soon-to-be host of the Matticast) for remaining calm, collected and patient after enduring hours of frustrating incidents beyond his control.

Tanks with 4 piece bonuses. Seriously. More bonuses like this in the future.

Old Spice. I smelled awesome that raid.

Now what?

What’s the next hard mode boss that you went to after Morchok (25 man as I understand 10 man has different priorities)?

Hagara?

Ping pong guy?

Ooze boss?

Seems like we’re going to take a hard look at Hagara. Pointers?

The Mistweaver Monk: Will it Work?

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Additional details about the Monk was released a few days ago on. Ghostcrawler fielded the answers to several of the questions that I’m sure were on most people’s minds. The Monk healing spec (Mistweaver, a catchy name) is designed to rely heavily on punches and kicks. You get to DPS while you heal (or… heal while you DPS). Thankfully, there is going to be some semblance of familiarity as being in Mistweaver means that we do get a mana bar.

DPSing as a healer

Every punch, every kick, somersault, roll or whatever martial arts move is supposed to elicit some sort of heal. The traditional healing class simply gets through by targeting players and casting spells. This new Monk style of healing is going to shake things up. It sounds to me that a Monk at the top of their game is going to be contributing some DPS. There’s no plans to include auto attack meaning that you have fine control over your abilities (and as  Monk, you know you’re not going to accidentally right click Ragnaros and start the fight).

We know that Monks aren’t going to attack from range. They’re a melee class and designed to tango up close. Now I’m no melee expert, but I have a Ret Paladin (not helping my cause, I know). I’ve endured and seen first hand some of the difficulties that melee players go through. There’s all sorts of cleaves, AoEs and constant movement going on. Doesn’t that seem a little excessive for a melee healer?

On top of the obstacles that a melee class needs to deal with, a Monk must also worry about the players surrounding them and ensure that their health is sustained.

Get the picture? The Mistweaver playstyle blends in two incredibly stressing roles into one. This expansion plain sucked for melee classes.

Playing an Atonement Priest is the closest feeling one can get to the idea of DPS and healing. You’re just standing there, shooting a mob and watching as your healing is applied to whichever player needs it the most.

Envisioning the Monk

When I think of the Mistweaver, I imagine a sagely-like Panda who builds up their light or dark side abilities through melee attacks. We know that Monks have another resource system in addition to the base (Chi and mana). Dropping Statue of the Jade Serpent in key locations is the first step. You get three of these. One near the melee, one near the tank and one near the rest of the ranged would be the default setup. After that, what’ll probably happen is that the Panda leaps into melee range and begins their martial arts sequence by filling their Light or Dark force and then channelling that energy among the different statues which heals nearby players as necessary.

I’m hoping we’ll see some awesome Monk mobility in action. The ability to leap, roll or somersault their way from player to player while blasting them with close range healing before re-engaging the boss would really cool! Can you imagine it? It’s a melee healer. They’re not going to be doing much spell casting from a distance. It makes total sense for Monks to heal from close quarters.

Actually, Felade had a great idea on Plus Heal in line with mobility healing.

For instance, a modified roll that healed everyone in a line between your current location and the roll target, or a kick that healed everyone in its arc.For instance, a modified roll that healed everyone in a line between your current location and the roll target, or a kick that healed everyone in its arc.

I really like that bit about being a position based healer. Another idea would be a short range kick which adds shields to the target. As much as I hate Lightwell, I wouldn’t be surprised if Monks had the ability to deploy something similar. Maybe a really large Brewmaster keg instead of a Lightwell. Instead of seeing Priests screaming click the damn Lightwell, you’ll be seeing Monks saying click the damn keg. Something tells me that getting people to click a keg would be easier than getting people to click on a Lightwell.

How about a Monk Rebirth? Dead player? No problem! Leap to their corpse, slam the palm into the player and watch as they get brought back to life! Basically just slam the death out of them.

Now here’s the million gold question. Which classes get paired up with the Monk when it comes to tier tokens?

Occuthar Strategy, the new Baradin Hold Boss

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This mutt has been available on the PTR for some time. He had way too much health on 10 man during my initial times with him. He’s much more manageable now. You’ll find that this fight is a slight DPS check and skill check.

When you first engage the encounter, the tanks will need to pull him back to a corner and point him away from the raid. The rest of the group will need to stand and spread out around him. Naturally, there is a tank switch involved. When your first tank eats the shadow debuff, your second tank needs to taunt right away until that debuff wears off. The second tank needs to stay off near the side so as to not get hit by Searing Shadows.

Watch out for large, glowing circles around the room. Stay out of those. The DPS check kicks in when he does his Gaze of Occu’thar ability. He launches those little eyeballs of his from the top of his head and sends them towards every player. They’ll hit for around 5000+ damage a second. Have everyone gather up in one central location and light up your AoE. If you don’t kill the eyes quick enough, they’ll explode and dish out 25000 damage to everyone nearby. Spread back out as soon as that’s done!

Enjoy the ridiculous amount of PvP gear that’s bound to drop!

Here’s a kill video from Memento  Mori and Method on 25 man in the PTR

Does Your Guild Need Social Media Guidelines?

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In a word, probably not.

More and more players are finding themselves on Twitter and Facebook. Guild members are adding each other as friends to all these other social networks and their thoughts are then broadcast which expose themselves to even moreplayers. There is always an inherent risk though. Much like the way companies operate, the wrong tweet or message could lead to getting fired or facing a penalty. I’ve witnessed cases where WoW guilds did very much the same thing.

One disgruntled player said something damning and they were pretty much run out of the guild.

With something like 10+ members of Conquest on Twitter, I keep an eye on it as much as I can. I prefer to address problems privately and directly. I don’t want to find out about issues via someone’s blog or their stream. At the same time, I recognize the need to vent frustration. It’s a fairly fine line to walk between presenting the best image for the guild and allowing people to just be people. I’ve written out a set of guidelines just to remind players who do blog and use social media to keep this stuff in mind before they start blasting stuff openly.

Recruiting is hard

Again, it’s partially about image control. Smart and tech savvy players might uncover blogs or tweets from individuals talking about a guild that they want to join. I’ve spoken with players before in the past who stated that while they expressed interest in joining Conquest, scouring the twitter list of players gave them pause because some of their thoughts about the guild was upsetting. The truth of that is going to vary. My point is that social media stuff has direct impact on the recruiting efforts of guilds. So if you’re sitting there complaining about how raiding has sucked because no one’s applied and people are getting restless and no one’s showing up or applying to the guild, how do you think that’s going to look to potential applicants? No one’s going to put in an application to a guild that looks like its on the verge of collapse. Granted, that guild might have a motivated GM trying to rebuild and put things back together. But tweets and blog posts that reflect negatively could hamper their efforts.

The Public Drama

Things like loot drama or so forth should be kept internal.

Now, I toe an extremely fine line when I write about players past and present. Years ago when Syd was still with me she and I had a philosophical disagreement. She felt that publically recognizing players was a good thing. I disagreed because there was a potential chance it could lead to elements of dissatisfaction from other players who felt snubbed at not being given the same treatment. From the GM perspective, I wanted to avoid the potential headaches that it would cause. I have no qualms when it comes to writing about certain situations, but I’ll go out of way to obscure select details. When it comes to blogging, I do it to help educate not to vindicate. I’m not one to hold grudges. But not every blogger out there shares that sentiment. Some use it to write about their thoughts without regards to the ramifications of what they’re saying.

At the end of the day, if any player gets to the point where they’re extremely unhappy about their situation within the guild, that’s something the GM need to address. Every solution needs to be considered even if it means dismissal. Sometimes a change of scenery is needed. If it were me, if I was tweeting and blogging about how upsetting my guild was to me, I’d take a step back and wonder what the heck I’m doing in here in the first place.

Another reason? Can you imagine getting into a public mudslinging fight? I would much rather have a conversation in private detailing a player’s shortcomings. If a player decides to take things public, then I can either walk away and take the hits or come back and publically rebuke them. For example, if I had a player who was particularly venemous and wrote a blog post about why they felt they should have gotten this item instead of that other player, that loot council sucked and that it wasn’t fair and so forth and I noticed that the post generated some number of comments, I feel obliged to reply to explain our stance.

So I might have to come back with reasons like this:

  • No actually your DPS wasn’t that high. You got out DPS’d by players who were under geared and who were doing specific things (like dispelling or doing gongs).
  • You’ve been missing the past 4 raids or have left early.
  • I’ve blown 10 battle res’s on you in the past 15 bosses. That’s 10 too many.

I don’t like embarrassing players in public and I’m thankful it’s never gotten to that situation. But I knew I wanted to create a reference for players who used social media.

I think there are many GMs out there who aren’t quite adept when it comes to things like public relations or damage control. They often want to take the easiest solution and run with that. Sometimes the easiest and fastest solution is to kick out the troublemaker without even trying to establish a conversation.

Note that I didn’t say it was the best. I just said it was the easiest and fastest.

smedia-2

Drafting the guidelines

It’d be stupid and fruitless of me to try to discourage players from using Twitter or from blogging. I can’t control that. At the same time, when I came up with the guidelines I wanted to ensure that the team had an idea of what was cool and what would give me headaches. I don’t like getting headaches. I get headaches from healing raids and figuring out how to tackle certain bosses. Those are good, acceptable headaches. I don’t want unnecessary headaches. They’re a waste of time.

When harnessed correctly, social media can be a strong asset for any guild. I’ve managed to recruit players, drive up interest and gain some raiding insight from players who use it. Its a neat way to meet new players and get a handle on different personalities.

When I came up with the guidelines, I approached it from the angle of encouraging players to think about their experience and how they wanted it presented to their followers. Keep things light yet professional. It was also a reminder to them that the leaders and I would always be available if there was something truly troubling them. Unless they seal and privatize their accounts, they would always represent the guild in everything they say or do.

In the end, like it or not, everything said online has an impact on the relationships around you whether you intend to or not.

I went through several drafts and revisions before I settled on this iteration of it.

Conquest Social Media Guidelines

These are the suggested guidelines for the use of social media at Conquest. Conquest members are encouraged to create, contribute, or comment on blogs, Twitter, Facebook, forums, online games, or any other kind of social media both on and off Conquest. If you do, you are kindly asked to understand and follow these guidelines.

We’re not here to censor you.

Principles

If you participate in social media, follow these guiding principles:

  • Understand and follow the Conquest Code of Conduct
  • Try to keep remarks meaningful and respectful—do not post spam, offensive or derogatory comments
  • Take a moment and think before posting
  • Respect confidentiality whether it’s guild related or otherwise
  • When you’re disagreeing with the opinions of other players, keep it appropriate and polite

Guidelines to Keep in Mind

Openness – If you are blogging or tweeting about your adventures and efforts in Conquest, don’t be afraid to disclose it. You are free to write and launch creative projects at your discretion. Projects like Redhawks’ Gaze and the LeetSauced podcastare maintained by the very same players who are a part of the guild and I have no intention of trying to restrict their creativity. Feel free to approach Matt for advice or assistance.

CommunicateProblems First – Conquest is a transparent guild. I don’t have a problem allowing players to vent. However, if you experience any severe problems with the guild or its leadership, you’re asked to approach the leaders first to see if a resolution to the problem can be found before taking it public.

Try to Stick to Your Expertise– I write about healing and raiding. I wouldn’t dream of advising a Mage on things like their rotation or stat weights. Don’t intentionally mislead players who may approach you for advice. If you’re not sure, do refer them to other players in the guild or other resources on the internet.

Your Words Have Effects– By saying you are a member of Conquest, every tweet, post and comment you make indirectly reflects upon the guild as a whole. This can have a severe effect when it comes to things like recruiting new members to when securing guild partnerships/sponsorships in the future.

Be Conversational– Have some fun interacting with your readers and followers. You don’t have to be mechanical and personality-less all the time. There are many interesting players out there. Don’t hesitate to reach out to them.

Accountability– What you write is ultimately up to you. I can’t restrict your speech. Being a part of social media as a member of Conquest reflects upon the guild, so treat it well. Follow the terms and conditions for other communities you are a part of.

The Grandma Rule– If you’re about to publish something that doesn’t feel right, think about whether or not you should post it. If your grandma or parents saw this, would you be embarrassed or worried? If the answer is yes, you may want to consider modifying or refraining from publishing altogether.

The Internet is Forever– Stuff that you put out there can be saved. When you publish information, any efforts to destroy it or render it anonymous might work. It also might not. If you’re not prepared to have something published for all eternity, re-work it or reconsider it.

This is your guild – If being a part of the guild gets to the point where the direction is severely upsetting to you causing you to start publically blasting players and its leaders, you may wish to reconsider your status within the guild. I have no intention of trying to keep players who have absolutely lost their desire to remain in the guild. I want players to be happy, irrespective of what guild they belong to.