Leadership

Behind the Scenes of Progression Raid Preparation

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Progression raiding isn’t just showing up and pulling the boss until it dies. There’s an entire apparatus working behind the scenes, especially if you’re trying to clear content at a competitive level or with limited time each week.

I currently raid on two separate Mythic teams: Death Jesters and Last Call. DJs typically clears bosses earlier, so I get a front-row seat to all the chaotic pain points and key moments before taking it all back to Last Call.

It’s given me a pretty sweet vantage point from the leadership seat and from the player seat.

Here’s what real raid preparation looks like from both angles.

From the Leadership Perspective

As a raid leader, my job starts way before the raid does.

Scout the Encounter

Each week, I’ll review my own footage, either from our Death Jesters kills or select YouTube videos. DJ’s progression becomes valuable intel for Last Call. I can record our pulls and share edited clips or full kills with commentary. I use Warcraft Recorder extensively for this.

Tip
Before we pull a new boss, I’ll often do a live screen share on Discord with the team and narrate key moments from a boss kill video.
I fast-forward through the slower or easy phases and break down:

  • What to watch out for
  • Where people usually die
  • Where movement, positioning, and cooldowns must line up

This gives the team a better understanding of the flow of the fight and avoids info overload from a wall of text. They may not be able to experience it themselves, but it’s the second-best thing, as they can see what is supposed to happen. I find that doing so tends to shave off some of the pull count. However, the raid team still needs to be able to execute it.

Sharing Key Moments

In Discord, I maintain dedicated boss threads with:

  • Quick-hit video clips or screenshots
  • Critical phases or transitions
  • Key reminders (“Only the immune group is soaking”)

It’s open to everyone, though. I encourage the team to contribute and share their own class-specific videos, ask questions on how to handle certain mechanics, or Weak Auras that might be useful.

Tools & Planning

  • I use Viserios on Wowutils for early boss planning and cooldown organization.
  • I do prepare raid notes using Method Raid Tools to make sure all assignments are visible in-game for everyone.

Cooldown coverage? Already mapped for each boss.
Power Infusions? Pre-assigned.
Group splits and gaol duty on Mug’zee? Handled earlier in the week.

Building the Framework

Everything gets built ahead of time:

  • Defensive CD rotations (wish I could offload this more)
  • Interrupt assignments
  • Movement pairings or group stacks (like the ol’ big red rocket)
  • Loot Council decisions on key items

The goal is to remove decision-making points before the pull timer even starts. This is all stuff that can be done earlier in the week before the raid night. Just get it done ahead of time, and you can save it as a note in MRT ahead of time.

Same thing with loot drops.

You can select certain rare items and pre-decide who it will go to ahead of time like Mr. Pick Me Ups, or House of Cards, or Moxie Jugs. This does hinge on everyone submitting their WoW Audit lists ahead of time.

From the Raider Perspective

On the flipside, as a raider (especially in DJs), you’re expected to show up ready to go. That means preparation is non-negotiable.

Know the Mechanics (Really Know Them)

It’s not enough to kinda know the fight. Everyone should already understand:

  • When to throw bombs on Gallywix (and where)
  • How to drive trash balls on Stix
  • The correct taunt swaps as tanks
  • Sprocketmonger mine orders
  • When and where your personal defensive CDs should be committed (Sometimes we install them for players during key parts, but the rest of the time, they are free to use them)

Positional and Assignment Awareness

You should walk in knowing:

  • What group you’re in (or at least, what to do based on the group)
  • What platforms or Gaols you’re assigned to
  • Who you’re soaking or baiting bombs with
  • Where (and when) to stack or spread

And tanks, please don’t ask when to taunt during pull #4. Know it beforehand.

Role-Specific Preparation

If you’re a healer, tank, or utility-heavy DPS, watch class POV videos.

Know your role in the dance. Understand why your cooldown matters (like your Wind Rush Totems).

No one should be guessing what to do when the boss hits 40% and things get spicy.

My Thursday AotC raid group would often panic entering the last phase of Mug’zee with the Jail and Big Rocket overlaps because I didn’t do a good enough job preparing them, despite my efforts. I still have to figure out how to communicate information to the team in a way that makes it digestible and easy to manage, but I realize now that despite all the screenshots or video clips, experience still triumphs. Sometimes you have to put your finger in boiling hot water to know that it’s hot even though you can see steam coming out of it.

The Dual-Team Advantage

Here’s the real secret sauce: I get to see strats live with DJs, then optimize them for Last Call. Think of it as PTR testing with actual stakes.

Every time DJ wipes or pulls off a kill, I extract the lesson and convert it into something practical:

  • “We wiped because we didn’t rotate externals here.”
  • “You can actually ignore this mechanic with proper movement.”
  • “Save your knockback for this timing, not earlier.”

It’s a luxury not every raid leader gets, and it makes me better at both playing and planning.

Final Thoughts

Bosses don’t just die. We make them die.

Every pull is built on preparation:

  • Leaders set the stage with vision, structure, and clarity.
  • Raiders show up locked in, mechanically and mentally.

The better your prep, the fewer pulls it takes to kill the boss. That’s the magic of progression! The next step is to apply it to Sprocketmonger!

Signs of an At-Risk Trial Raider and How to Address Them

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I know firsthand how exciting and challenging (and annoying) recruiting raiders for your team can be. Every new player that comes in brings potential, but not every trial is going to be able to integrate into the team. Sure they’ve passed the initial sniff test they’ve answered the right questions, but now those players have to live up to those expectations that have been set. Recognizing when a recruit is at risk of failing their trial period and knowing how to address that situation is super important for maintaining a strong, progressed raid team.

Some of the biggest mistakes I’ve made when I was a GM (or as an officer) is not doing anything about the new trials that I felt weren’t fit, but I had to keep them around because the raid team as a whole didn’t have enough players to help go through a raid night. This would lead to feelings of resentment from more senior members of the team because they felt lacklustre trials weren’t really contributing to the progression or, worse, actively hampering any farm clears and slowing us down. If I could do it again, I would be more aggressive in identifying and making a more concerted effort to look for ways to help with improvement or at least open up communication with them.

Today, I want to explore some of the signs that a recruit may be struggling and offer up some pointers for addressing at-risk trial players.

Recognizing the Signs

Really, the first step that has to happen is actually identifying the member who is at risk of failing their trial or losing interest. These are some of the common indicators to watch for:

1. Inconsistent Attendance

If they don’t show up without saying anything, that’s usually a pretty good sign. A trial member who misses raids without prior notice or valid reasons might be struggling with commitment levels and realizing they can’t actually sustain the schedule they were hoping for. Consistency is key in a raiding guild (especially a CE one like ours), and frequent absences can disrupt the team’s progress and cohesion. We usually cut after 2 non-appearances and with no messaging from the player.

2. Performance Issues

While it’s true that everyone has an off night, consistent performance issues are another big sign. This includes not following mechanics, uncharacteristically low output (DPS or healing), and a failure to learn from mistakes. If a trial member repeatedly struggles despite feedback and guidance, it might just be a lack of effort or understanding. This is players not making that hustle to get to the stack point with everyone else, or getting their own debuff out of the raid before it detonates. It could also be someone resisting being a team player and not selecting talents or loading in a build that’s simply not ideal for the encounter. Going multi-target to help clear out ads when single target is what’s requested doesn’t help the raid get through those damage checkpoints.

3. Failure to Complete Required Mythic+ Dungeons

Mythic+ dungeons are absolutely important for character progression and meeting raid standards. At DJ’s, once we start extending raids, these are going to be the only sources of upgrades that players will be able to get (especially from their vaults). A trial member who neglects to complete the required key dungeons as outlined by the guild is going to be at risk of falling behind. Not participating is going to stall both their individual progress and the guild’s overall performance. It also demonstrates a lack of interest (in the game or the raid). We’re a CE guild, and we’re mandated to run at least 4 high keys a week. That’s not an impossible request, and it’s balanced around the expectation that players have other obligations (families, careers, hobbies, walking their pandas, etc).

4. Lack of Engagement

By itself, this isn’t a significant clue. A trial member who is not engaged in guild activities beyond raids might be losing interest. There should be some level of participation in guild chat, forums, or Discord discussions. Just being involved and engaging often builds a good impression of a member’s commitment and enthusiasm for the guild. At the same time, some players just don’t have that kind of social battery and shouldn’t be expected to be “on” all the time.

5. Lack of Communication

Effective communication is essential in a raiding guild. A trial member who rarely communicates with raid leaders or fails to respond to direct messages and discussions concerning them can be problematic. This might honestly mean a poor fit within the raid dynamic. We’ll try to reach out to new players from time to time to check in with them, and sometimes it isn’t really reciprocated.

6. Negative Attitude

Yeah, this one’s a biggie. Any trial member exhibiting a negative attitude or causing drama within the team is a problem and warrants a fast response. This might include being overly critical of someone else on the team, resistant to feedback from another player, creating conflict, or just being crazy defensive for no reason. There’s a right time and a right place for everything, including raid feedback.

7. Slow Improvement

While everyone learns at different paces, a trial member who shows little to no improvement over time, despite coaching and feedback, may not be a good fit. We are a CE guild, and our expectations are that players learn and adapt not just to their own mistakes but those of others. Progression raiding requires adaptability and growth. Lacking either of those isn’t going to lead to a solid finish.

Handling an At-Risk Trial Member

Have you figured out if someone is struggling? Next step is to figure out exactly how to handle it. You want to find ways to help them out but you also need to recognize when to cut your losses and let the player go if they’re not playing up to the level they need to.

1. Open Communication

Start an honest conversation with the player. Talk about some of the observed issues and provide specific examples. If you can use log replays or Warcraft Recorder clips to help demonstrate it, that can bolster your case. Work on your tone and make sure it’s constructive, focusing on their potential for improvement rather than just pointing out flaws (or everything that’s wrong with them). This can help the player understand the areas where they have to get better.

2. Provide Constructive Feedback

Give them feedback and actionable steps for improvement. Whether it’s specific mechanics they need to focus on (like less deaths to a key mechanic), DPS rotations, or positioning, clear guidance can help them know exactly what is expected. Give them resources like guides or videos to help their learning. Pair them up with someone in raid of a similar (or identical) class that they can learn from.

3. Set Clear Expectations

Reinforce and reiterate the expectations regarding performance, attendance, and behaviour. Make sure the trial member understands what is required to pass the trial. If you’re able to set clear, measurable goals, it’ll help both parties track progress.

4. Offer Support and Mentorship

Assign a mentor or buddy from the team to support the trial member. This can provide a more personalized approach to their improvement and help them feel more integrated into the guild. Regular check-ins with the mentor can offer ongoing guidance and encouragement. In DJs, we do our best to assign every new trial player a buddy (or a mentor) that’ll check in on them and help show them the ropes. Things like where to find the roster for the week, point the way where required WeakAuras are and answer any questions they might have.

They’re basically a Pokemon for the veteran raider.

5. Evaluate Progress

Monitor and assess the trial member’s progress over a set period. Are they showing improvement in the areas discussed? Are they more engaged and consistent? Regular evaluations can help determine if they are on the right track. Keep the feedback going as well. We have private Discord channels for each trial player where everyone on the team can provide observations (both positive and negative) about them along with how interactions have been.

6. Make a Decision

If, despite all efforts, the trial member is not meeting expectations, it’s time to consider letting them go. Approach this decision with empathy and professionalism. Thank them for their time and effort, and provide honest feedback on why they didn’t pass the trial. It’s important to maintain a positive and respectful atmosphere, even during difficult decisions. Sometimes a no means a not yet, and the player just needs to develop and gain more raid experience, whether it’s in another raid team that’s catered towards their skill level to allow them time to grow. After all, not every raid team is right for every player.

At-risk trial members in a raid guild require a careful balance of support and evaluation. Recognizing the signs early, providing constructive feedback, and offering mentorship can help struggling recruits improve and integrate into the team. However, knowing when to cut losses and let a player go is equally important for maintaining a strong, cohesive raid team. By handling these situations with transparency and empathy, you can ensure the long-term success and harmony of your guild.

Anxiety in Tanking and Healing Mythic Dungeons

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Happy Wednesday and I hope you all had productive vaults this week! My Priest has gone dark and heavy on Shadow and DPS gear for the first week (up to 503 ilvl now). I was able to 2 chest a +10 with some guildies and stocked up some 8s. As a raid team, we completely cleared out normal and heroic before finishing out with 3 bosses in Mythic (Terros defeated). This week, we’ll be revisiting Aberrus.

I have a story here about a recent tank applicant to Death Jesters. On paper, the player looked like a fit. Their logs were on target, the defensive usage lined up, and it didn’t seem like there were many mechanical issues until I came across the below (Paraphrased):

“I’ve always found Mythic Plus content challenging and it tends to make me quite anxious, as it’s not my main focus in the game. My primary objective for this fated tier is to improve in this area. While this issue hasn’t impacted my performance in raid progression—I make sure not to be the weak link—it has caused some tension in previous guilds. I’m actively working to overcome this, though I expect it will take a bit of time. Fortunately, the fated tier presents a good opportunity for this.”

This admission does highlight a common feeling among players, especially tanks and healers, in the opening weeks of a new tier. Heck, this level of anxiety is even more pronounced during patches that introduce new dungeon content, where players have to learn new routes and strategies for handling enemies (and whatever abilities that might wipe the party). While this tier is already familiar to many of us with revisiting previous dungeons, the challenge of re-learning still looms, although that’s been mitigated by the various nerfs and tuning changes (Season 1 Ruby Life Pools was a nightmare).

However, avoiding Mythic Plus dungeons in the early stages is unacceptable at the Cutting Edge (CE) Progression or even a mid-level mythic raiding guild. Tanks are expected to step into these keys from the get-go. This early dungeon running is crucial not only for personal gearing but also for the success of the entire team. In guilds like ours, the majority of loot is allocated to favour DPS players, meaning that tanks and healers have to obtain upgrades predominantly from dungeons to supplement the raid.

As a tank within a raid team, one assumes the role akin to Atlas—a Titan doomed to bear the weight of the world on his shoulders. Like Atlas, tanks have that responsibility and must be both resilient and proactive in ensuring that all team members complete their keys with minimal reliance on outside players (pugging). Some players may have friends or other communities they can tap into, but others might be reluctant or unable to do so, requiring help from guild tanks and guild groups to step in and help with a smoother key experience.

With us, our tank expectations are clear — Step into mythic raid content feasibly early while simultaneously supporting the team’s collective needs. A tank that just logs in to update their gear and achieve our dungeon minimums before disappearing just barely meets the guild’s standards. Tanks are just such a bottleneck role at the start. We have a few healers and other DPS that are diversifying and collecting tank pieces to help address that and add more variability to schedules (and their goal isn’t to push high, but to get to a point where +8’s are reasonably comfortable). The role demands extensive involvement, a commitment to team progression, and an unyielding dedication to overcoming personal and collective challenges. I can certainly understand and sympathize the level of anxiety for pushing keys beyond the 10 (or even the 8 range) early on. I feel the same way. I did not feel confident at all healing anything past 8, that’s why I decided to give Shadow a go and get healing gear that way to help be available for raid needs.

Symptoms and Addressing Tank or Healer Anxiety

Anxiety experienced by tanks and healers can come about in different ways. This includes hesitation to join groups, fear of criticism, performance stress, and making decisions under pressure. This anxiety not only diminishes personal enjoyment but can also impact team dynamics and success. Tanks are also the ones dictating the pace of the dungeon (since they’re the ones tackling pulls). Is it time for a big monster pull? Go slower, and steadier at 1 or 2 pulls at a time? Are there DPS cooldowns up and available?

Our tank takes preparation to a bit of an extreme with this multi-monitor setup

Addressing these issues would take multiple approaches (and this list isn’t exhaustive either):

  • Education and Preparation: Knowledge of dungeon layouts, boss mechanics, and optimal strategies can ease some of the uncertainties that fuel anxiety.
  • Communication: Talking it out with the party can foster a supportive environment where fears can be shared and addressed collectively. Before big pulls, I’ll try to remind the team of key interrupts or things that can smoke the party if left unchecked. Tanks can call for personals or any extra externals (“Gotta kite, drop an Earthbind!”).
  • Incremental Progression: Slowly increasing the difficulty of dungeons can help build confidence in a controlled and manageable manner (I started from 4s and worked my way up).

Lastly, it also helps to play with people you know and trust who are familiar with each other.

If the root causes of anxiety can be addressed, raid teams can ensure that all members — regardless of their role — feel both competent and confident in their abilities to face the challenges of Mythic+ dungeons. It helps ensure that the game remains a fun and rewarding experience for everyone involved. The best step might be to join a more relaxed, less focused raid team to start where the pressure of grinding all those keys isn’t a factor. A competitive CE raid team isn’t the best environment to help properly support a player like that from the start. It’s not an easy journey, but it’s not impossible to work through and help control.

Anyway, back to Aberrus this week! If you’re looking for a raid team for Season 4 and the next expansion, come check us out! We’re looking for a Mistweaver Monk, assorted range DPS, and another tank!

How to Run Raid Orientation

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Welcome to the new tier, everybody! We’re starting to kick off our raid this week. This is a great time to run raid orientation for the raid group, especially if you have many new players or if the raid team was on a break leading up to this point. For us it was mandatory because over half the team was new stemming from some major turnover. In this case, boss GM set up a preliminary officer meeting to go over the agenda for orientation and what to cover. I’ll dive into that one in a bit. Ultimately, he made some adjustments to an existing slidedeck that was created by one of the other raid teams in our community and co-opted some of those elements. I don’t really agree with some of the design choices, but I bit my tongue on that one.

If you want to watch DJ’s raid orientation, our GM did stream it, and you can find it here: https://www.twitch.tv/videos/1975224736?t=00h16m06s

What is Raid Orientation?

It’s exactly what it sounds like. You can liken it to your experiences when attending school for the first time.

Raid orientation is a crucial process where members of a guild come together to discuss, plan, and prepare for the challenges that lie ahead in a new raid tier. It’s the foundation upon which a successful raiding experience is built. This is where new members get to know each other, understand the guild’s strategies, and set their expectations with the goals.

This can be hosted in Discord and having your GM share their screen. They could also stream it and have it saved for anyone that missed out on it.

Benefits of Raid Orientation

But why?

  • Enhances Team Cohesion: It brings players together, fostering a sense of community and teamwork. For a bonus, you can add some icebreaker games at the end.
  • Aligns Goals: This helps to ensure that everyone is on the same page regarding the guild’s objectives.
  • Preparation: Provides an opportunity to discuss strategies and requirements, reducing confusion during actual raids. We’d rather get this done now or during the week before we set foot into the instance.
  • Resource Management: This helps in efficiently setting aside resources like consumables and loot. It also covers where players can find resources like assignments and strategy on Discord. In our case, we hold tier tokens until the end of the night to see what we have before distributing it all.

What Does Orientation Typically Include?

Player Expectations

This segment focuses on what the guild expects from each player. It includes commitment levels, understanding of class roles, our community code of conduct, and basic raiding etiquette. We expect our players to complete 4 keys weekly. They don’t need to be 20s, but if they can eventually strive to hit 16s to 18s consistently within the first few weeks, it’ll set our team up for success. This also means how to handle attendance issues and who their raid mentors are. Basically, the GM is covering policy.

Raid Expectations

Here, we delve into the specifics of the raid content. This covers some strategies, boss mechanics, and the roles and responsibilities of each raid member. This means showing up on time. This means having the required WeakAuras installed and addons updated. It also means knowing their role and how to respond to mechanics in encounters while surviving. This could be its own night, though as we plan to have a film review on a different day before our raid night where we go over every encounter.

Consumables Expectations

Raiders need to come prepared with the necessary consumables. This part of the orientation covers the types of consumables required and how they contribute to the raid’s success, especially with the new health potions and other augments. Speaking of augments, there’s also the new reusable rune. Depending on your guild’s focus, that might be worth mentioning.

Loot Council

A key part of raiding is the distribution of loot. This section explains how the loot council operates and guides members on setting up their loot wish lists to make the process effective. We’ve also taken the liberty of requesting volunteers for the loot council. This is a call for members who wish to contribute more directly to the guild’s decision-making process with the resources and sims we have in place.

Goals and Pacing for the Tier from a Progression Standpoint

Setting realistic and achievable goals for the raid tier is critical. This includes discussing the pacing of the raid progression and what the guild aims to achieve each week. Even though we finished US 300 in Aberrus, we’re aiming for the US 400 mark this time at a slower pace. Think of this piece like setting the road map for the tier, including when raid extensions would begin.

Icebreakers

Think of some fun games you can play especially to help get newer members accustomed to the team. Sometimes we’d ask icebreaker questions but tell our players to type their answers in chat, but only press enter after a countdown hits 0.

Definitely consider running orientation at the start of a new raid tier! It’s a fun way to reconnect with your team if there’s been some time off between raids or a bunch of new players coming in. It helps set the tone for the rest of the tier and gets everyone primed as to what expectations will be like.

Lastly, I don’t know how I feel about the slides and how they were designed. I sure wish we had more Warcraft related looking assets in them though!

Traits of an Effective Healing Officer

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I swear I wrote about this topic somewhere over a decade ago on a different publication but I felt it was time to revisit it. I can’t find it as it might well be lost to the bowels of the internet. There is more to being a healing lead than simply setting cooldowns on a spreadsheet and setting it in advance. After having played in multiple raids with established healing officers, I’ve been so dissatisfied with how they’re running their healers. It often feels disappointing when I’m DPSing during Echo of Neltharion during a raid and then we all wipe to Umbral Annihilation as I glance over and see that we still had 5 raid defensives that could’ve been used. Situations like this turn a surefire progression kill into a well-deserved wipe. It got to the point where I had to step in and just audible raid defensives for the team just so we could get past and move on to Scalecommander Sarkareth. It’s not something I really wanted to do and I regret stepping on the healing lead’s toes like that because I don’t have that authority. They’re a good group but lack the organizational discipline to really advance.

The healing lead serves as the primary point of contact between the raid and the healers. Their role is to establish cooldown usages in advance and make any corrections during progression. Any healer feedback ought to get channeled through them especially if raiders aren’t able to communicate well (because, y’know, no tact).

After years of calling raid defensives and observing other healing leaders, I’ve compiled a list of what traits and styles they all share.

Say something

Communication is key. As a healing leader, step up and start issuing instructions especially early on in progression. Healers are getting used to damage patterns coming in and helping the raid recover from various abilities. Not only that, much of their brain power is going to be spent on just moving around and surviving! They benefit from audio reminders just like everyone else until the encounter becomes so ingrained that it’s no longer necessary.

  • Give specific instructions: Call out player names, then the spell you want them to use. If there’s a time component, tell them to count to 3 then use a Salvation. If it’s ability based, you can say something like, “Handel, on the next Scouring Eternity, use a Rallying Cry.” That will help prime a player to know what to look for and when to use something.
  • Highlight debuffed players: Be prepared to flag individual players with a big debuff or a ticking dot ability on them. Ideally, every healer in the raid should run a glow that flashes players in the raid frames who have been targeted by something. Call it out and remind the healers to target them and for the affected players to use a defensive or a healthstone. After a few pulls, this won’t be necessary.

It’s possible for the raid leader to double up on this and take over cooldowns in addition to other raid duties, but I recommend splitting it up for the sake of mental bandwidth.

Go Off Script

No good healer spreadsheet survives first contact with any raid boss. You never know what your players will do or how they’ll react to situations they haven’t seen before. I was once assigned to cast Divine Hymn during a certain part of the encounter but we phased it ahead of schedule which negated my part, so I banked it for a future unforeseen situation. To make sure it wasn’t a fluke, we were able to replicate that DPS and it allowed us to move certain cooldowns around knowing it was no longer needed in that step.

  • Keep assessing: Pay close attention to raid health, debuffs, and other mechanics. When things get intense, adjust your healing strategy on the fly because you may find that you need extra defensives due to underestimating damage coming in. This might cause you to use a pre-assigned cooldown earlier than expected and will cause a cascade where everything on the list gets moved up one to help compensate.
  • It’s okay to be wrong: Expect to make bad calls. Live with the decision. It’s better to make a swift decision and communicate it to the team as opposed to not saying anything at all when a change has to be made. Give clear instructions about changes, assignments, or positioning. If you end up being wrong, you’ll know what not to do when you’re in this situation again later.

Fluent with Warcraft Logs

I don’t need to go into too much detail here, but being able to review healing logs of yourself, other healers, and the raid is a big benefit. You’re trying to isolate information that could be destroying your raid and players at various moments in an encounter.

Understand Your Tools

Raid defensives are no longer a healer-exclusive domain. Even the DPS has to step in to contribute! To be an amazing healing leader, you need to understand the strengths of the tools at your disposal and know when to use what. There is a time to use Tranquility and Healing Tide Totem versus Power Word: Barrier and Rallying Cry. Even Darkness has an ideal usage. If the raid group is stacked together, a Spirit Link Totem will do the job. Is the raid spaced out and unable to group up? A Salvation might do the trick.

Organize with Viserio’s and MRT

Much of the healing preparation needs to happen outside of raid. Your best weapons here are Viserio’s cooldown spreadsheets (which can be found on Discord) and Method Raid Tools.  Cooldowns are your secret sauce for maximum healing impact. Once you have them planned out, you can incorporate them as a note into MRT:

  • Know the Encounter: Study the raid encounters and understand when the big damage moments are coming. Herolust counts as a defensive cooldown so if it’s being used on the pull, you do have the 40 seconds of extra cast time to help get you through certain abilities. This lets you delay defensives for later on in the encounter.
  • Incorporate other healers: Pick the brains of your healers if you’re not sure how to react to a given ability. Some have an easier time dealing with certain types of attacks than others.
  • Personals and potions: You can assign personal player defensives and potions or healthstones if the situation calls for something and raid defensives are committed elsewhere.

There are even Weakauras that will ping you when it’s your turn to use an ability.

Don’t Stress About Tanks

More on this another time, but the best tanks I’ve raided with take their own destiny into their hands. They know how to call for and sequence single target cooldowns on their own so that healing leaders don’t have to do it for them.

One of the common tank UIs that I’ve seen has them incorporate single-target defensive timers under their player frames so they can quickly glance at what’s available to them.

Troubleshoot Deaths Like a Pro

Even the greatest healing leaders face deaths on their watch. This will take up a big part of wipes. I like to have a dedicated Deaths Details window in addition to damage and healing.

  • Analyze Deaths: You can’t address player deaths without knowing what killed them. Was the player just being bad or did a healer fumble somewhere? I often take a cursory look at the death log in Details but if I need a more in-depth look, I’ll check death logs on Warcraft Logs along with the replay and time step. I’ll even review video footage I have to add some context. Maybe it was an innocuous positional blunder that resulted in a raider falling over. I’ve been this player before.
  • Give Constructive Feedback: State the facts and list exactly what happened. The point is to not find fault, it’s to find solutions. This might mean the affected player needs to stop being greedy and reposition in advance to prepare for an ability. Or maybe they need a dedicated healer or cooldown to get them through a certain part of the fight. There are multiple ways to solve these situations. But share what you’ve learned with the raid group in a supportive manner. Encourage an open discussion and offer suggestions for improvement. Shut down any attempts at player blame or faults lest it devolves into wasted time arguing which serves no one.
  • Missed assignment needs to be reviewed: Once is okay, but frequent misses are a problem and need to get fixed. During Rashok progression early on, I found myself missing the 2nd cast of Divine Hymn. After looking back, I noticed it occurred because my attention was focused on dodging lava waves and then I would simply forget. I made a more conscious effort to watch the timers and remain more aware of how much time I had left on the cooldown of Divine Hymn so I could prepare myself to channel it when needed.

Stay Objective

As a healing leader, maintaining objectivity is your secret weapon. It’s all about making fair decisions and fostering a positive raiding vibe. Here’s the game plan:

  • Stay focused: That’s ice cold water running through your veins. Stay cool, even when things get intense. Stay focused on the task at hand and make rational decisions without getting carried away by emotions. Tackle one problem at a time and then move on to the next one over the course of several wipes. Sometimes healers have to compensate for bad mechanical play until the raid gets a better handle on how to get through it.
  • Address conflicts: If conflicts arise, tackle them proactively. Be the mediator and promote open communication. Sometimes a deeper analysis and review can only happen once the raid is over. Don’t let any fights start in the middle of a raid. If things get even more heated, the raid leader might have to step in and tell the player to exit the raid and go for a walk.

Handling the Parse Lords

This will come up once in a while especially with newer healers. They feel left out and want to feel like they contributed. That’s fine if you have the ability to reposition their cooldowns to be more effective (you can even front load them earlier in the encounter). As players get more gear, the raid damage gets higher which also means less opportunity to do any healing. The only way to address this is to reduce the number of healers in the raid. If you have healers that care about that sort of thing, you can plan for it and rotate a healer out or have them play in an offspec role instead.

If it’s on progression, you can hear them out but put your foot down if you’ve already determined the best place to position cooldowns. We have to stick to the healing script to get through troublesome parts of the boss and it builds up that consistency. This does mean that some healers may not rank as high as others but hey, as long as it leads to a boss defeat.

Of all the officerial roles in a guild, being the raid’s defacto healing coordinator is one of the toughest. Expect to work closely with the raid leader when working on strategy together to see what coverage is available at any given point of an encounter. Not only that, prepare to rapidly iterate or change things up after a few pulls once you discover that what you had planned didn’t quite work.

As much as I hate to add this last part, ego management is real. Raiders might often get annoyed or pick on healers who they perceive as not pulling their weight because of a quick glance at healing meters. It’s your job to figure out and pick apart what’s real and what isn’t. Maybe they are slacking. Find out why and what can be done about it. HPS is often fluid and will vary at different parts of the fight. Unlike DPS, healer’s don’t often burn their CDs at the start of an encounter during Herolust.

Good luck out there!