Setting Goals

Casual 101: Knowing Is Half The Battle

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It’s no secret that I’m a fan of the “Hardcore Casual” mentality.  In my 3 years of playing World of Warcraft, I’ve cut my teeth against some of the best in the game (well, my server or battlegroup).  I’ve seen some of the strongest players, and I’ve seen some of the weakest players.  The first thing I’ve noticed is a fundemental difference between the two extremes.  The strongest possess it.  The weakest lack it.  By “IT”, I’m talking about knowledge.  Yes, there are casuals that are some of the strongest players I know.  What separates them from a smattering of hardcores is their level of knowledge.

The Usual Scenario

A small guild consists of a tight-knit circle of friends.  All of them have made the necessary adjustments or rolled toons to fill all the roles that a 10man raid needs.  2-3 tanks, 2-3 Healers, and a slew of DPS, both ranged and melee.  When this guild gets together, there’s rarely a duplicate class, let alone spec.  Each player wants to benefit the raid as much as possible.  However, scheduling is always the issue.

Everyone’s got their own lives.  Everyone’s constantly juggling families, kids, jobs, school, friends, and of course, this game.  Each person constantly tries to get a raid together when they see that 8th or 9th person on.  Phone calls fly, text messages flow, and everyone is scouring their friends list to fill the final spots.  On the lucky nights, they can get together ten of their own.  A certain sense of pride swells.  “We got a guild run going,” they all contently utter.

The time is ticking.  One of the healers works the overnight shift on the weekends.  He/she has to be out the door in just over two hours.  The raid gets together surprisingly fast.  Even though ICC is the hot topic, they decide to do ToC since one of the paladins is saved to ICC.  It doesn’t matter, because they derive more joy from the simple act that those ten raiders share the same guild tag.

Buffs ensue, and right before the pull, the off-tank druid confesses his ignorance.  He doesn’t know the fight.  During Acidscale and Dreadmaw, the rogue gets the Burning Bile and runs away, but doesn’t come back to free the tanks with Paralytic Toxin.  This counts for two wipes.  On Lord Jaraxxus, the hunter gets inflicted with Incinerate Flesh and runs to kite it, as though it was Legion Flame.  He runs out of range of the healers, it ticks to zero, and wipes the raid.

We took the time to explain the fights.  The differences in the Wyrms and Jaraxxus’s two flames.  It seemed as though it was in one ear and out the other.  Although they’re all friends, tension is rising, and time is running out.  The healer with the upcoming overnight shift starts to get impatient.  Before they all realize what has happened, he has to leave.  They’ve barely downed Jaraxxus, and he/she is out the door to go to work. 

A reasonably short raid has turned into a long, frustrating endeavour. 

Things to learn as a casual player:

Take a little time to research – Even with my busy schedule, I have the time to watch a video, read a strat, or email a friend that knows.  I download a text-only strategy, copy it into an email, then read it on my phone on the train to work.  Before taking my lunch break, I take 10 minutes to watch a Tankspot video.  I’ve even, yes, downloaded a video to my iPod and watch it while I’m on the can.  (That’s right, I went there).

Listen to what’s being explained – Too often do I see people goofing off in guild chat, making random comments in /say, or participating in /general banter.  I never mind if it’s someone that I’ve done the fight with before, but if a casual player is consistently not listening because they’re engaged in other activities, I have no problem calling them out on it.

My main issue with all of this is the “talk, no walk” scenario.  All of these people will constantly ask, “Hey Thes, do you think we’re raiding tonight?” My constant response is: “I certainly hope so.  Start reading up on the fights.”  They never do.  Oh, they want to raid.  They salivate when the letters ‘I-C-C’ are called out.  Yet, when it comes down to doing a little bit of legwork, they falter.  I dont’ mind explaining the fights, but if after the explanation I hear “I’m sorry, so what am I supposed to do?” from our warlock, I wanna /logout.

Sidenote: Since drafting this blog, we’ve downed new bosses in ICC for us, so I *am* proud of my friends.  I just get agitated sometimes the lack of initiative. 

ANYWAYS….

If you want to make yourself valuable as as casual raider, just take an extra step or two to be prepared.  If not, you’re wasting your own time.  The less a raid has to “nuture” you, the more appealing you’ll be to bring along.  Personally, I love that our guild, though small, is comprised mostly of people that can fill in for any guild’s raid that may need us.  Kind of like hired mercenaries.  Need a healer?  See if Thespean or Discotheque are on.  Need a tank?  See if Dralo or Naryamas are around.  How about a good DPS?  Ask Arcas or Wolfin.  That means, however, that we do our little bit of homework to make that possible.  You don’t have to be hardcore, but if you know your stuff, you are just as skilled (if not more), than someone who devotes most of their time to raiding.

Are you a player that can’t be on as much as they’d like?  How do you make yourself appealing to be pulled into a raid?

Email: Elder.Thespius@gmail.com | Twitter: @Thespius

Are Easier Heroics Better in the Long Run?

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Image Courtesy of Geico Insurance

The patch 3.3.2 includes a few amendments to Heroic Dungeons and how they’re played.  Entire packs of mobs are being deleted.  Bosses abilities are being shortened or being made less frequent.  Fight mechanics are being made easier.  In essence, Blizzard is giving us more opportunities to blow through these dungeons with little to no effort.

I’m an educator at heart.  Seeing as though my life “endgame” is to be at the front of a classroom, it’s important to me that people learn the skills necessary to go through life.  How to write a proper business letter, how to analyze a novel or article, or how to put your thoughts in order and present them in a proper argument.

How does this translate into WoW?  Teaching players how to follow a kill order, how to manage small and large cooldowns, or how to CC a mob.  Remember some of the cardinal rules of this game that we’ve all learned?

  • If the ground changes, get out of it. Pretty standard stuff, except for rare circumstances
  • If the boss starts spinning with his huge weapon, move away from it.
  • If a really annoying mob is causing havoc, CC it. If possible, avoid DoT’ing it.

We learn these the hard way.  And, we have to utilize and execute what we’ve learned in the current content.  Ground changes?  Sounds like Rotface’s ooze pools on the ground.  Spinning mobs?  Marrowgar.  The need to CC a mob?  The mind controls in Lady Deathwhisper.

“You are not prepared!”

With the level of difficulty amongst the endgame content, more and more groups are getting frustrated with the lack of skill within the community of 80s.  I equate this to meeting people in the real world that don’t demonstrate even a sliver of mastery of their native language (slang and colloquialisms are fun choices but shouldn’t be your foundation).  How do you get through school without being able to speak or write properly?  How do you get to start raiding without having a knowledge of the fundementals?

Take Ahn’kahet (AKA “Old Kingdom”) for example.  Jedoga Shadowseeker is the boss that floats in the air, summoning an add to sacrifice.  If she succeeds, she hits a temporary enrage.  I remember wiping to that when people first started doing heroics.  The tank had to manage a cooldown; the healer was spamming big heals. This fight demonstrated the need for DPS to turn up the heat to down the add.  Even I as a healer would Smite/Lightning Bolt the add.

Now, it seems that Madame Shadowseeker only does this once.  Does this just mean everyone blows all their cooldowns (Shield Wall, Survival Instincts, Frenzied Regeneration, etc) to endure her short enrage and then they’re done?  The key to earning respect as a player with me is demonstrate a finesse of your skills, not be all RAWR OMG WTFBBQ DPSPWNAGE!!  You can be great player and still utilize all of your classes abilities efficiently.

“Time is of the essence!”

As these Heroics are being made easier and easier, that means people will be blowing through them faster and faster.  Making the value of the gear that people are getting lower and lower.  Follow this math:

Average of 4 badges (+ 2 from random) = 6 badges per run.

Clearing an instance in 15 minutes means 24 emblems an hour.

A whole set of T9 costs 210 emblems.

210 emblems / 24 emblems per hour = 8.75 hours.

Even if you play 3 hours/day, you could have full tier 9 in 3 days.

Given that, do I think it’s possible to really have a grasp of how to exist in a raid setting, possibly having an aspect of the fight rest on your shoulders?  I won’t say a flat-out “no”, but I’m hesitant.  I learned how to play my class through dungeons and heroics.  A fight like Rotface or Blood Princes is going to confuse players that haven’t had the ability to build an understanding of their class.

Consider it a slightly less horrifying version of a person who just bought their character on eBay that day.  Regardless if you’re a completely new player, or just levelling an alt, I fear that we’re starting to lose the building blocks to being a good raider to the ease of too much convenience.  (Sidenote: Notice I said “too much”.  I’m all for crafting the game so everyone has a shot, but there is a point when it goes too far.  I don’t want to go back to the days of needing to run alts through Karazhan to begin the gearing process for Black Temple.)

It’s like the economy (I know, a touchy subject).  If you start pumping more gear into the game faster, it devalues what’s already out there.  I guess the good thing is that people will be less freaked out by GearScore.  If everyone has a high gear score, more emphasis will need to be placed on player skill.  What good is a high GearScore if everyone has it?

“Lazy Sunday!”

“…WAKE UP IN THE LATE AFTERNOON!”  Sorry, a little sidetracked.  I love that skit.

Anyways, with Blizzard making things easier and easier, I fear they’re going too far.  ICC trash is already becoming AOE-able.  People are complaining about there being too much trash (yet, people complained about Trial of the Crusader not having ANY trash and being too boring).  Oculus is getting even bigger rewards.

I don’t want this game to become “just go in and blow stuff up”.  I like the challenge.  I like the dedication.  I like the workout.  I like the strategy.  Do I know how to create a balance with this?  Of course not.  If I did, I would be working for Blizzard.  I just don’t want the laziest crowd in the game to win over the hearts and minds of the game designers.

Now, I enjoy the mechanic of earlier ICC wings getting easier over time, allowing less progressed guilds to see the endgame content, but the latest epidemic of clueless raiders is troublesome to me.  How do you make the game more appealing to everyone, while still teaching those fundemental rules that we’ve all learned over the years?

What do you think?  Do you feel heroics are being made too easy?  How do you promote an understanding of class and basic fight mechanics amongst your raiders?

Why Slacking Helps You Raid

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I confess. My raiders and I have been bashing our heads against a brick wall for a couple of weeks. Our heads have been filled by the red mist ‘o wrath. We’d got the first wing of Icecrown Citadel on farm but our next focus, Rotface, ‘brokseded’ us time and again.

The brick wall suddenly came down on Sunday night. We had an experimental snipe at the Princes and then marched into the Plagueworks to slaughter Festergut and have a positive pop at Rotface. So what happened to stop us seeing red?

Change.

What change has that effect, I hear you cry? Did we change players? Did we somehow plunder a trove of 277 gear? Did we hardwire exact playing requirements into our members while they slept? Not at all. We merely tweaked one of our raiding practices: breaks.

I’ve always said they’re important in raids – it gives your raiders a chance to breathe. Sunday night taught us that organised breaks are even better.

Really regular breaks. We announced to our band of brigands at the start of the evening that we’d be calling a three minute break every 30 minutes, and that we’d like them to be sure to wait until then for quick AFKs for drinks and the like.

Wow, every 30 minutes? Those are a lot of breaks, I hear you cry. It’s a wonder we got anything done, right? Wrong.

Give yourselves regular chances to slack – that is, relax – and you’ll come back after the break more focused than had you pushed on and sat for an hour, two hours, wiping. Your head won’t be full of red mists so there’ll be room for useful things like remembering to move out of slime spray.

Movin’ n’ shaking. Several of my guild play in the same room on raid nights. Usually during a break we stare at the computer screens and brainstorm tactics in increasingly stressed tones.

Instead we decided to test out a terrifying concept during breaks: moving away from the computers and out of the room. We strongly recommended to our raiders that they do the same. We found that the simple change in space and environment again helped us to feel fresh and focused when the break was over. Even just moving about and stretching helped relax some tension. If you have time and inclination to fit in a few actual exercises, you’ll feel all the more responsive in the raid.

Time, gentlemen. After each break we announced the time of the next one. Sounds simple, but I think this was the key to the whole break renovation. Raiders need their creature comforts, right? And if they don’t know when a break’s coming then they’ll slide off after wipe 20 and get the drink they desperately need or the smoke to relieve stress. Meanwhile the rest of the group grumbles while waiting for them to return from their unannounced break.

By announcing break times, we’re allowing raiders to plan ahead. It means they don’t need to feel guilty about making the group wait on them. importantly it also gives them some control back over their own comfort. Our lock wants coffee? He knows the next break is in 10 minutes and can hang on until then.

Content breaks. I don’t mean a break in gameplay. I mean mix your encounters up to get the balance right between learning the fights and actually still having fun. You’re sick to the back teeth of bouncing on Festergut? Right, about time you take your raid to meet the Princes. Perhaps later on go to pay Rotface a visit.

You’re not being inefficient by not forcing yourselves to sit there and practice a fight: quite the opposite. Cut yourselves some slack if you’re working hard and not getting anywhere; you might find you slaughter the next encounter you head to and earn yourselves a morale boost. That’s efficiency.

 

These are small changes but could be useful to any raid group out there. You’re a 3 year-old guild running your A team? Or perhaps you’re running a PUG (breaks are not a PUG killer any more than giving your raid a little bit of trust, but such PUG raid myths is a topic for a future post). In my opinion these changes are crucial for any sort of raid group. Why? Let me explain what I think a well-run raid group is:

  • It’s a social activity. If someone in our group is not having fun for some reason we get uncomfortable and more stressed. Then Rotface smashes us more easily, morale plummets, stress goes up. Vicious circle. Having a break allows us to peel ourselves away from the stressful game environment and remember that it’s a social occasion, too.
  • It’s a team sport. Sure, we don’t leave the comfort of our computer desks and run up and down a pitch for several hours. We do work together using tactics, formations and roles to achieve a common aim. Sports benefit from breaks; think of the oft touted stories of football players eating oranges at halftime, or a weight-lifter taking breaks between sets so they can achieve their best for longer.
  • It’s a company. Wait, that sounds a little mercenary – try ‘organisation’. Either work. Like most companies, we expect our members to perform a certain job and they’re paid for successful tasks with emblems – and occasional epic perks. We invest time and effort to skill-up our members so that they can achieve goals, and improve all the time. We provide a safe (and because it’s a game, fun) environment for them to perform their tasks. All of these are good practices for a company, at least according to a particular book (see below) on company organisation. And like any good company in accordance with this book, we’re flexible enough to cut them a little slack to give them room to be their best.

A person will work better, be more focused, if they feel they are trusted and have some space to relax. Running around like a headless chicken or battering your head against one encounter is not healthy. The benefits extend to groups of people, too.

“The difference between the time it takes you to [achieve your next progression] at ‘all prudent speed’ and time it would take you ‘at breakneck speed’ is your slack. Slack is what helps you arrive quickly but with an unbroken neck.”

– Slack, T. Demarco, page 208 (and a book I thoroughly recommend to anyone wanting to change their raiding style)

What do you think? Does this sound like a useful nugget for your raid setup? Have you been wanting to try something like this for a while and been worried that you’d not cover as much ground? Do you think I’m completely wrong and sticking on one encounter until you’ve got it is best? Or, possibly, do you think the wisdom of this vs. encounter battering is dependent on how many nights your group raids?

 

This is a post by Mimetir, a boomkin and restorman of a raid leader on The Venture Co. (EU). You can find my twitter feed here.

Friends and Raiders: How Far is Too Far?

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I’m back after my vacation and feeling very recharged, with that said I bring you today’s post!

This is a question every raid leader has to ask themselves at one point or another. How far can you push your raid before it’s too far? If you push your raiders too far, they drop like flies. Burn out increases at exponential rates and you find yourself actually losing ground. The problem is how does one gauge it? How does a raid leader find the line before they cross it? It’s not easy I can tell you that much. Most people I’ve talked to about this on twitter as well as just passing conversation all have different ideas on how you can find the line.

The topic came up a little over three weeks ago. Our main tank and guild leader (Death Knight) was in the middle of a horrible storm and was making sure his roof was still in tact, needless to say he wasn’t there for Vezax (and understandably so). This left us with our Second highest tank (Prot Paladin). In addition to this we were down a couple raiders due to vacations or family events. If you’ve read up on Vezax you’ll know he has an ability called Surge of Darkness. A Death Knight is able to blow cooldowns every time it’s being cast (part of the reason it’s DK tanking is getting a slight nerf) and makes the ability moot. The other tanks don’t have the luxury of having a cooldown available for every surge. One strategy is to kite him around for the 10 seconds the ability is active, but we like to reduce movement on boss fights as much as we possibly can. After a couple wipes we developed an idea for a cooldown rotation involving the Pally’s CDs, two Guardian Spirits and Pain Supression. The night was filled with all sorts of Murphy’s law. Everything that could go wrong did. After every attempt though I kept trying to push the raid forward. This is an easy fight all things considered, we’ve killed him before multiple times and 90% of what was going wrong was outside of control. No reason to quit right? After 12 attempts we finally kill him again.

After the raid I was talking to one of our warlocks, he commented that the number of attempts we made almost broke him. So I asked him if he though I was pushing the raid too far. He replied with “one more and probably”. The week after we had a similar issue with Thorim. Murphy came out and smacked us around just a little bit with random DC’s and bugged mobs, and after several attempts we were all feeling worn down and called it a night after we toppled him.

As a raid leader there is nothing more frustrating then wiping on farm content, be it through player error or laws of the universe conspiring against you. Those of you who follow me on Twitter probably remember many of my in between wipe comments like “I think I need to kick a puppy”. Being in charge, even just in part of a raid can be very frustrating. When the event fails it’s hard not to take it upon yourself and feel like you failed, or let the guild down. The burden of responsibility comes with a certain amount of guilt and most raid leaders will tell you as much. Sometimes we walk away in defeat and try again later, other times we push harder to meet the goal. Raid leaders have to know though, when it’s time to lick your wounds and come back later.

If they don’t learn when it’s time to call it they run the risk of increasing raider burn out and doing more harm then good to the raid overall. So what do we look for?

Performance

Watching your raids performance is one of the ways a raid leader can tell if they are pushing the raid too far. Are your top DPS getting lower on the charts? Is the raid missing easy interrupts? Are people who normally don’t fail at void zones failing at void zones? Is there an overall increase in the frequency of easily prevented deaths?

When you see your raid’s performance start to dip you have to stop and ask yourself, why. Is it because of bugs or lag? Bad luck with connections and addons? Is it just too late in the evening? If you find raid performance dipping with no good reason or outside cause, it might be time to call it a last attempt and then sleep it off.

Morale and Attitude

Another good indicator is the general mood of the raid. Is everyone still having a good time? Is everyone talkative on vent? Is everyone moping about or seemingly disinterested in the raid? People seem like they are ready to go to bed? If your morale in the raid is slipping, you bet performance is going down hill. Also when morale slips, tension between raiders can rise as well. Sometimes this can lead to confrontation if you’re not careful.

I have a raider who I adore, she’s one of my favorite people in the world. Every now and then I’ll get a tell from her with a statement something like “this isn’t going well is it?” , “grrrrrrr what are we doing different tonight?!?”, “I think I need to lay down =(“. It’s usually at this point I know it’s time to call it a night, or getting there very quickly. She’s usually very chipper and gives it her all. But when I get one of those tells I know we’re going to be winding down soon as morale is starting to take a turn south.

Raider input

This is a big one for me at least. I listen to my raiders. If a raider comes to me and says that it’s just too much, I listen. I expect my raiders to be vocal.  If there is a problem or concern I expect that they will tell me. I know my guild leader expects the same as well. As a raider you should be able to go to the raid officers and let them know when you feel yourself slipping for whatever reason. Your raid leaders aren’t psychic (even if we are using Big Brother) and sometimes the only way we know what’s going on is when you tell us. We are after all only human so help us out when you can.

That’s it for today.

Until next time, Happy Healing.

Sig

Image courtesy of  http://images.paraorkut.com

Friends and Raiders: Raider Accountability

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So, it’s a topic that is always present but not a lot of people seem to want to touch on is disciplining raiders. It’s a topic most people hope to never deal with, but inevitably it comes up, how do you discipline your raiders? My guild has several ranks, the hierarchy goes like this.

GM

Officer

Class Lead

Raider

Veteran

Applicant

The raider rank offers free consumables for raids and a guaranteed raid spot on our 25 man raid nights. Pretty sweet deal right? The officers thought so too, but we felt it had to come with some requirements. Last year at Blizzcon 08 my guild was lucky enough that almost all the officers were able to attend. We hit up a pub, ordered a few pints and decided to hash out ground rules. We understand everyone has off days, so with that in mind how do we evaluate our raiders? We have three categories which we judge our raiders. Performance, Attendance and Attitude.

Performance

This is judged by varying degrees depending on class and role. We divided out the basic archetypes into 4 groups and an officer looks over each group one for melee, one for hunters, one for casters and one for healers (guess which one I take care of). We don’t set hard numbers but we look for a couple things. Is the player performing well based on assignment and others of their class? Is the player prepared with proper gems, enchants, talent spec and consumables (and using the provided consumables)? Does the player have their resistance gear(if applicable)? Is the player following assignments (healers on their target, interrupts doing what they need to do, the right sheeps going out)? Is the player consistently dying to void zones for no good reason? Is the person looting / herbing / mining etc instead of doing what they are supposed to be doing (ex: picking flowers instead of healing the tank)

That’s a rough sketch but you get the idea.
Attendance

This one is a hard number. We require that those of the raider rank attend 75% of the main raids (we only count our 25 man raids since for us that’s the focus) if you are not going to be able to make an official raid we expect you to give us notice so we can prepare. We understand that life happens and well, real life is more important then the game. We just ask that our raiders give us notification so we can bring in a replacement and keep the raid going for those that are on.

We also require that raiders be at the instance at the time of raid invites. This is not too much to ask, log out at the instance the night before if you have to. We don’t want to keep an entire raid waiting because one or two people are horsing around in Dalaran, or are always waiting for a Warlock to summon them.

Attitude

This one’s a bit of a wild card for some people, but the basics of the concept is as follows. Is the player badgering other players? (this includes harassing classes on the same token if they are going to drop or pass the token to the player) Is the person constantly in a sour mood and taking it out on the raid? Is the person ignoring assignments? Is the person acting like they just don’t want to be there? This also includes personal grievances between players. If one player has a problem with another we investigate it.

For this one it’s more the temper tantrum rule. If you’re being pissy, expect to be called on it.

Punitive Measures

So, now that we’ve metered out the 3 categories to go by how does one go about reprimanding offenders? For attendance issues we review the monthly numbers and people below the 75% mark are brought to the attention of the raid officers. If we see that there is sufficient reason for a demotion (ie skipped two weeks of raids for beer blasts) we will demote the person from raider status. We understand that real life happens and of course won’t hold unavoidable events against our raiders.

For performance and attitude we follow the Three Strike Rule. Each time a raider breaks one of the rules they receive a strike. Along with the strike comes a warning, usually handled in whispers during a break in the raid or if its severe enough during the encounter. We try to avoid public defamation on vent (but that doesn’t keep us from screaming to get out of the damned void zones when needed). Attitude problems are dealt with swiftly and on the spot. Informing the raider that they can and will be removed if the behavior continues (and following through with it). There is an officer in every class channel and usually one per group in 25 mans, so we have a good idea when someone is acting up. When a raider reaches three strikes they will receive two treatments. First is a docking of DKP. My guild still uses the DKP system so this is a major check point for most of our raiders. The degree of the docking depends on the severity of the strikes to be decided by the raid officers. Along with that comes the evaluation of the person’s raider status.  The raid officers decide if the person should be demoted.

Personal grievances are set for investigation. Officers will step in and separate the people in question, find out whats happening and determine what needs to be done, if anything.

To be honest we’ve never gotten to the third strike for anyone. DKP docking and removal of rank act as great deterrents and our raiders are generally pretty adult about most things, our officers are pretty proactive as well. We hold clinics and workshops as necessary if a player decides they need help. An officer is almost always on in game and class leaders are always afoot. We are very active as a guild and work together to bring everyone up, as well as weed out anything that might threaten the stability of our raid and guild.

You’ll find most raiding guilds have something like this set up. Ours is probably more lenient then some, but it works for us. We have a pretty long app process so people who make it through generally are good seeds and mesh well with the way we do things, so disciplining raiders doesn’t come up very often.

So how about you? How does your guild handle your raider? Do you Handle them at all? How do you handle personal grievances among guildies/raiders?

Until next time, Happy Healing

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Image courtesy of Guardian.co.uk