Book Review: The Guild Leader’s Handbook

There is a book for everything it seems. Some will tell you how to hack an iPhone, others will tell you how to cook rare and exotic treats. In the gaming world there has been everything from strategy and content guides to art books and everything in between.

A few weeks ago a new book hit the stands, The Guild Leader’s Handbook by Scott F. Andrews. Scott is not only an accomplished and long time  guild leader in World of Warcraft, but also the author of “Officers’ Quarters” on wow.com. His book takes a look at what it is to run a guild in today’s modern MMOs and offers readers both looking to start a guild and those who have been at it a while, a cornucopia of information from his collected experiences. Today I’d like to share my thoughts on the book with you.

Before we begin I’d like to make a few things clear. Firstly, Yes I do write for wow.com as one of the class columnists. This does not mean however that I will be unfairly biased towards the book. I have had little to no interaction with Scott and anyone who knows me or has listened to my podcast knows that I do not temper my criticism and critiques based on acquaintances or tangential relations. In short, friend or foe I try to tell it exactly as it is and as unbiased as possible. In mathematical terms we would call this “Correlation does not imply causation”. Secondly, while I myself am not currently a Guild Leader in WoW, I have lead numerous successful guilds, super-groups, and various other groupings in many other games. I am however still the Healing Lead and one of the raid officers for the guild I call home, and thus in a leadership position within the structure.

The first thing I noticed when opening this book, is the level of accessibility. It was very well written and very easy not only to read but digest. The concepts and ideas in the book are thoughtfully laid out and the way the topics are grouped not only make sense logically, but allow the material to be more easily digested. Potentially confusing concepts are quickly explained, often times with a real life scenario that the author has experienced himself. The second thing I noticed while reading this book is the confirmation of the author’s depth of experience. The familiarity he writes about the topics is comforting and also conveys a sense of certainty that is easily lost when writing something of this nature.

The book itself covers many topics such as;

  • Forming a guild and making it successful
  • Choosing a guild size and focus
  • Dealing with guild drama
  • Differences between leading a guild and leading a raid
  • Loot distribution
  • Alternate styles of guilds (PvP, RP)
  • Choosing officers
  • Guild Morale
  • Planning for the long term
  • Dealing with Real Life

Seems like a lot to cover in such a small book doesn’t it? It is, but the author cuts out most of the unnecessary and leaves in the most relevant information to the topic. Each topic is subdivided and dives into specifics and does so with the perfect amount of detail.

There were a few pieces that really stood out to me while reading this. First was the section on forming a guild. Beyond setting a size and focus for your guild, the author talked about a topic that I think deserves some attention. Forming a guild identity and presence. For any established guild or group, their name and longevity carry a certain weight to them. If you think about any guilds, corps or fellowships you may have come across, I’m certain you can find at least one where their name is well known. For a new guild starting out it can be hard to forge an identity and establish a presence. The author offers some solid advice for creating a server presence. This ranges from specializing and becoming rock solid at a particular goal, having a history of cooperation with other people and guilds to having fun contests and events. One example that I found particularly enjoyable was the idea of taking a completely meaningless piece of land in the game and claiming it as your own, while challenging anyone to take it from you and doing anything you can to hold on to it. That would certain generate some notice, and could be a particularly fun event.

Next was explaining the differences between leading a guild, and leading a raid. The distinction is one that sometimes goes unnoticed. A lot of players seem to feel the two are always synonymous. The author explains the characteristics of a guild leader very well and talks about the shift in personae needed to lead a raid. The two can often times be polar opposites of each other. A guild leader is at the end of the night the ultimate authority of a guild. They can control who becomes officers, who is kicked or invited and tend to be looked upon as the arbiters for any guild disputes. Compassion, openness, friendliness and approachability all play very well to a guild leaders station. A raid leader has to evaluate performances constantly while keeping the group focused. They have to play the role of team captain, coach and player all at the same time. Leading by example, but also calling out problems and fixing issues as quickly as possible. This can sometimes involve not being very nice and squishy in your assessments. I was quite pleased to read this section here and it would be something I encourage not only people in leadership roles to read, but also those in a raider position. It is very much like being friends with your boss outside of work. When you’re at work you still need to work, and it’s your bosses job to keep you focused.

Another part that particularly stuck out to me was the section detailing real life interactions and issues. Even though this is a game, it is a social network. You are interacting with other players regularly, and you are devoting time out of real life to play this game with other people. As a result real life will always impact a gamers life and a game may affect the life of those that play it. This section of the book covers topics like dealing with addictions (both substance and potential video game addiction), Depression and mental illness, sexual predators, relationship problems, family problems, burnout and criminal confessions. These are real life topics that can and do affect people who play MMOs. This section offers advice to deal with these situations as they arise. Let’s not forget it wasn’t so long ago that a criminal was tracked down through WoW by law enforcement.

This section also talks about planning real life meet-ups. Investing as much time as you do in a guild there may come a time where you want to meet the people behind the avatars face to face. It sometimes requires a lot of planning, but can indeed be exceptionally rewarding.

So in the end what does this book really have to offer?

For the new guild leader or leadership role

A plethora of information that is neatly gathered in one place for you. There is a lot that goes into forming and running a guild. This book takes the information and neatly bundles it for you for easy consumption. The information contained in the book is very accurate, and is very universal in it’s approach. The advice offered is solid, well thought out and has been tried and tested by the author himself. The book may have items you never thought to consider, or just did not occur to you. It offers a new officer or guild leader a chance to be prepared and also educates you on exactly what you can expect. Everything from personalities in the guild and group dynamics to planning for the future and longevity of your guild. All the basics you could possibly need to know are detailed here for you.

For the old-hand

Even if you have been playing MMOs for a long time and are quite experienced at leading groups, running guilds and leading raids, this book will offer something that can often times be lost over time. Perspective. We fill these rolls for so long that things become second nature to us. Like everything sometimes it’s nice to have a refresher. No one is perfect 100% of the time, we all make mistakes or forget things. The way I view it is like this. Next to my computer I have a series of books for programming, APA style and formatting guides, marketing and business books and a variety of other reference material. No matter how long I’ve been doing something, there will be things that I will forget. Having these books handy gives me a reference. somewhere I can go to clarify questions and vague points or remind myself of things I may have forgotten. This book now has a permanent place on that shelf. For us old hands this book is a perfect reference to when we need to get back down to basics.

For the non leader

Even if you are not in a leadership role this book can offer you a great insight you might not have otherwise. Ever wonder why your guild leader made a particular decision but don’t really want to ask them? How about when a raid leader does something that you’re not quite sure of? This book will give you a basic understanding of what it is your guild’s leadership has to go through and constantly juggle to make sure the group remains stable and that you have a place you can unwind and have fun.

I applaud the author for this book. I found it easily accessible, accurate and a fantastic read. I was able to identify with the examples he presented right away and could have compared them to any number of stories from my own past in gaming. This book is a great starting point for anyone looking for form a guild, new to an officer position or for those who just want to understand what happens behind the scenes of their groups. On a personal level, reading this book allowed me to catch something happening in my very own guild that I almost missed simply by reading about it and being reminded of it.

The only criticism of it I have is that I feel it could have been longer.  Some of the sections could have been more fully explored and may have benefited from having a little more room to breathe. The book ends at a surprisingly short186 pages.

I feel it is well written, logically put together and is a must read for anyone seriously involved in MMOs and guild structure. Even with consideration of the length I feel that is well worth the money, and even more worth the time you would invest reading it.

The book retails for $24.95 us ($31.95 CDN) and can be purchased directly through the publisher’s website.

If you’ve read it and would like to share your thoughts on it we’d love to hear your opinion on it.

 

Still Going to Run 25s?

chain-link

The big Cataclysm announcement this week is the changes being made to raid progression. To summarize:

  • 10 and 25 raids will share the same lockout
  • Heroic mode will be toggled individually per boss
  • The difficulty gap between 10 and 25 raids will narrow
  • 10 and 25 man bosses will drop the same items
  • 25 man bosses will drop more items
  • Multiple, smaller raids instead of massive ones
  • Continued gating
  • Initial raids tuned for dungeon blues and crafted

First reaction? Surprised. It’s as if someone splashed me with cold water. Again, with the rewards changes and time investment changes, the game is shifted to further accessibility. There are some aspects that I like, and there are other aspects I’m a little wary of.

On reduced commitment

Having the same lockout and having the same item qualities drop will free up time for players to do other stuff. Your raid won’t suffer a penalty either if a number of players unexpectedly drop out for a day due to vacations or dog shows or what not. If you’re short several players, you can still pull off 2 x 10s and not miss a week of gearing up.

It certainly does feel like the raiding progression game is going to slow down.

What needs to happen for this to work

Please, do not screw over the players who prefer to do 25s. I believe some of the extra rewards are badges, loot, and gold. The extra gold is nice and all but for most organizations, it isn’t a problem. Having extra badges will speed up the gearing process for sure.

1) Increased item drops: And I mean a lot more. To put it into perspective, if you take down Marrowgar on 10s and 25s, your raid gets access to 5 possible items. If you were wearing ToC or Ulduar level gear, any of those 5 items could have been an upgrade. What drove some players to run ICC 10 and ICC 25 was that any item, whether it was a 264 or 251 level, would’ve been used regardless. I know I’d like to see 6+ drops to truly make it worthwhile.

2) Other incentives: Mounts or titles? I don’t know. But there needs to be something that’ll keep players motivated to do 25s. I’m not sure if money and badges alone will do it.

3) Difficulty: I don’t know in what direction the raid difficulty it being switched to. Is the difficulty going down or increasing? It should be just as punishing either way, I think.

This is the fear. The fear is that players will opt to switch to 10 mans that is further into a raid instance than a 25 man when they’re only 3 or 4 bosses in.

From a player progression standpoint, would you rather be in a 25 that has taken down 2 or 3 bosses or a 10 man that has taken down 7 bosses in a zone? Knowing that the item grade is going to be the same, I’d say that most players will opt for the 10 man.

On the other hand, what some players seem to have forgotten is that there is only 10 players allowed. Someone’s inevitably going to have to sit. 25s feel a little more accommodating, and dare I say it, more forgiving. With more players, you get access to more outs to help put you over the top during encounters.

In addition, don’t forget about Kae’s point on difficulty. The reason that 10’s are perceived as easy is that players often run them overgeared. Doing ICC 10 with ICC 25 gear made it that much easier. But we’re using the same gear now.

I know that for now, I’m still committed to 25 man raiding into Cataclysm.

On raid instance sizes

I actually missed the mid-sized raid instances we had during Burning Crusade. In the closing months of the expansion, many players went through Karazhan, Gruul’s and Magtheridon then jumped into Black Temple, Mount Hyjal and Sunwell. It felt as if Serpentshrine Cavern and Tempest Keep weren’t as played as the others were. Right now, we’ve got the extreme of mammoth sized instances and short instances (I’d consider Trial of the Crusader short-ish) but there is nothing in between. Plus it’ll give us some more visual variety. I know there are players who got exhausted of running the same things whether it was Naxx, Ulduar and Icecrown. At least with an extra set of instances, the time it takes to get visually tired of places won’t be as quick.

One more question

Since 10s and 25s share the same lockout, will there be an option to toggle between a 10s and 25s mode if you’re already saved to it? Let’s say we clear out half an instance and the next raid day, power goes out for half the guild. Instead of calling the raid, I wonder if it’s possible to switch from 25s to 10s just so we can keep going with the players available.

Other reactions

I called out on Twitter for other bloggers who’ve written about their thoughts on the topic. Check them out:

What is missing from the Arthas fight?

First before I begin I would like to say congrats to Matticus on his 10 man Arthas kill!

Now onto the matter at hand. My guild is plugging away at the Lich King 25 man encounter, our 10 man team is just about to take him down as well. There is a certain sense of accomplishment when you get to the end of not only the content, but let’s be honest in this case the entire point of the expansion! This entire expansion has geared us up for this fight. Egging us on, pushing us to greater heights and taunting us at every turn. The Lich King has been found in so many quests, instances and cinematic events it is impossible to not want to kill him.

When Trial of the Crusader was released, I’ll be honest I was not impressed. In fact I down right hated ToC. I’m an old school raider, I like instances with trash and having to work at getting TO the boss. I mean in every book I’ve read the hero and the villain don’t just run into each other randomly and just go to town. The hero normally goes through various trials and or henchman before they get to the big bad. In James Bond movies, he has to go through the henchman before making his way to the final bad guy for the show down. To me that is what trash is in an instance, it is a warm up but it’s also story fodder. These are the creatures the various bosses thought good enough to guard them from US. So when I walked into ICC for the first time you can bet I was over-joyed at the amount of trash that lay before us. One of my fondest memories as of late was when we were first heading into the Plagueworks, I was flying solo leading the raid that night and we were coming up on Stinky and Precious. I didn’t warn the raid about them at all, instead as we pulled I laughed maniacally at the frantic screams of “HOLY SHIT WHAT THE HELL IS GLUTH DOING HERE?” as the raid wiped. Everyone laughed about it afterward  and I felt happy that there was trash that was actually DANGEROUS if you weren’t prepared.

My guild has fought our way through all the bosses up to Arthas and there is a sense of accomplishment there. The fight itself is amazing fun, if for no other reason than because there is so much going on. So, why then am I feeling slightly ripped off with this fight?

Arthas is one of those lore characters that has shaped this game. Warcraft 3 was a game I played to death and out of it what I got was the setup for World of Warcraft. It was heart-wrenching when Arthas slew his father and you saw the darkness in complete control, it was epic when Illidan and Arthas fought. The story, even though it was an RTS, was colorful and rewarding.

So last night Unpossible was working on Arthas and I couldn’t shake the feeling that something was wrong with the fight, that something was missing. After the raid I thought back to burning crusade and Black Temple. The Illidan fight felt epic. The scene opened up with Akama going to face Illidan and speak his peace, followed by him running off to hold off reinforcements and give the group time to deal with Illidan. Partway through the fight, a fed up Warden Maiev Shadowsong bursts in to help try and take down the demon prince. He had wronged her so much that she had to have her revenge. In short the fight felt epic. It felt like great payoff to all the work of getting there. I attribute this to a well designed encounter, but a lot of that had to do with NPC interaction.

When you reach Arthas there is a small back and forth between the fallen prince of Lordaeron and Tirion Fordring. To be honest the back and forth is a little weak, and Tirion is one of those characters I could do without. I mean, of all the people Arthas has pissed-off and messed with over the years they picked Tirion to be the one to confront him. I mean I guess I expected him to be there from the beginning, after all he is the bearer of Ashbringer, but I expected someone faction specific to be there along side him as well. I know Jaina and Sylvanas made an appearance in the 5 mans, but this is the big show, the big payoff. Personally I expected them to be there, or rather someone who Arthas has wronged on a deep personal level to be there.

Before you say anything yes I know the history of what happened between Arthas and Tirion and the subsequent exile. My point though is as fun as the fight is (it IS an amazingly designed encounter), it just doesn’t feel as epic as I think it should.

We have airships right? After we’ve taken down the Frost wing, why not have the ship fly up to assault Arthas only to have him blow it out of the sky? How about King Varian Wrynn or Thrall gets to deliver the epic speech debasing Arthas and spurring us to victory. Instead we get Tirion running forward, and getting hunter trapped.

I still love the encounter don’t get me wrong. I love the fact that there are a thousand things you have to watch for and so many ways you can die. I like having fights that have consequence and Defile is the greatest thing EVER created (no sarcasm on that). I guess in the end I just wish there was a little more NPC interaction at the end to help lend the cinematic / literary climactic feel that the encounter truly deserves.

What do you think about the encounter?

So with that I bid you all a good day, hopefully next week I’ll be writing you as King Slayer Lodur. Until next time, Happy healing and may all your heals be swift and your mana plentiful!

Hope for the PvP Healer

If you’re like me (and frankly, you might not be, but I hope you’ll keep reading), you enjoy a good amount of some world PvP.  Beyond Wintergrasp and the Storm Peaks dailies phase, I’m talking about moments like these:

“Oh sh**! STUPID [insert class]”

“What happened? You get ganked?”

“Yeah, I’m just farmin’ [insert mat]…”

“Where are you?”

“I’m out in Sholazar Basin.”

“On the way.”

…and after 20 minutes, you’re in a real world 5v5, 7v9, 20v17, whatever! You can Rebirth, you can Lay on Hands, you can rez at your corpse.  It’s a “No Holds Barred” cage match.  At least, I think that’s the reference.  Wrestling, right?  Kidding.  Anyway, my point is that I’m an avid fan of PvP.  It’s not my main focus, but I certainly spend a decent amount of time in it.

I love PvP, and I hate a skilled rogue.

Now, not because I think they’re OP, but because when a rogue is good, it’s near impossible to survive.  Again, let me say that I’m meaning this more as a compliment and not a QQ thread.  With that “rogue ego stroke”, I’m grateful that an announcement was made (I know, it was back in March) with regard to what we’ve come to call the “stunlock”:

Rogue burst is also scary today because they can deliver it while a target is chain stunned. We’ve also said that’s not a particularly fun place to be (for attacker or defender) and we need to shift rogue defenses away from short-duration immunities (which includes the stuns) and more towards being able to stand toe to toe with other classes a little better.

In a one-on-one standpoint, this was nigh-impossible to survive.  With a Cheap Shot, Kidney Shot, Blind chain, I’ve been forced to just sit and watch my health go from 100% to 0% in a matter of seconds.  Before you all “LoL L2Trinket” me, trust me, I’ve done it.  Like I said, a skilled rogue is a nightmare.

So, in the Rogue Preview put out, this lovely morsel is given:

In PvP, we want to reduce the rogue’s dependency on binary cooldowns and “stun-locks,” and give them more passive survivability in return. One major change is that we’ll put Cheap Shot on the same diminishing return as other stuns. The increase to Armor and Stamina on cloth, leather, and mail gear will help with this goal as well.

Obviously, the intent is to make a rogue tougher to kill, but I look at this from a healer’s standpoint: fewer stuns means more chances for us to survive.

Cataclysm is going to bring about a lot of changes, and we all know the constant struggle to balance PvP and PvE.  Since I’m a fan of both, I’m excited and scared of what the future will bring to the table.

How do you feel about the upcoming changes and how they’ll affect you in the arena/battleground?  Rogue feedback is welcome as well!

 

Email: elder.thespius@gmail.com | Twitter: @Thespius

Heroic moments

Last couple days I’ve been talking with a few friends about the heroic or epic feel of the game. This was spurred by the recent Cataclysm class previews. My friend felt that the game was making players too over powered and he feels that what he wants is and I quote

“To have the ever loving shit beaten out of the raid by a boss. Like seriously have Deathwing be so badass he just looks at us and we die.”

I replied with a little snark informing him that he could always level to 60 and turn off xp and raid classic content while it still existed, whatever was left of it.

To me the game is taking a logical step in many ways, I mean let’s take a look at all the things we’ve done in the game (and by we I mean as a collective player base).

  • Defeated an elemental lord
  • Defeated the son and daughter of the aspect of earth and the progenitor of the Black Dragon Flight
  • Defeated and old god and his followers
  • Defeated troll tribal leaders and their god
  • Defeated the Lich Kings floating citadel and his right-hand lich
  • Cleansed the home of Medivh
  • Defeated a Daemon lord
  • Stomped a troll hero into the dirt
  • Defeated a power sucking Prince of the blood elves
  • Defeated Illidan
  • Restored the sunwell while repelling a powerful Eredar
  • Trudged through the snow and ice to set fire the the Lich Kings floating citadel AGAIN!
  • Killed the aspect of magic
  • Beat down ANOTHER god and the servants of titans
  • Slapped around the custodian of the titans
  • and Dethroned an undead king

/breathes

So…  Yeah. Safe to say we’ve done a lot right? but if you look at it it’s been big bads right? So why shouldn’t we feel a little powerful right?

We’ve all had those moments too, where after a boss goes down or a particularly hard fight is won where you want to stand up and thrust your fists in the air and yell in victory. I know it’s just a game, but you can’t help but feel accomplished sometimes. For me it’s those moments of the harrying first kill. My guild’s first Blood Queen (25) kill, there were only two people left standing. Me and the feral druid stood over her corpse amid a sea of raider bodies. It may sound weird but in that moment I felt really good at the kill, being so close to that wipe and trying EVERY trick I had to stay alive / res / keep someone up long enough for the DoTs to tick was heart pounding, and that kill is among the ones I savor the most. I count that as one of my heroic moments in the game, where I felt that this could see this as a scene from a movie or book and wanting to throw my hands up victorious in the air and scream my defiance at this villain that had stood in our way threatening death, and nearly delivering it in full.

In every story I’ve ever read as the main character got more powerful, so did his enemies. We are about to go up against the corrupted aspect of earth. EARTH. That little thing all of Azeroth is comprised of. Safe to assume he’s going to be something of a jerk right? So with all the class changes happening I think it’s in good form that we are starting to feel well…. uber. It fits with the progression of the game.

Also consider that encounters are changing. The way we handle fights now is for the most part pretty linear. Don’t stand in fire, don’t stand in front of the boss, let the tank get aggro etc etc. Even the current mechanics can be boiled down to simplistic measures in many cases. In Cataclysm however the dynamics of each role are changing. The mechanics of each class are changing and this is going to allow developers to make more interesting encounters.

Me, I’m looking forward to Cataclsym and all the changes. I’m looking forward to having to approach different encounters differently. I look forward to feeling like yes I am powerful, but still have a damn good challenge ahead of me. I’m looking for more spells, more encounter mechanics, harder mana regen. I’m looking forward to feeling like the team I belong to earned EVERY kill with sweat blood and perseverance. I don’t think we’re overpowered, I just think we scale with content!

So how about you? How do you feel about the changes coming? Do you think they are over powered? Do you have a heroic moment to share? A well earned kill?

That’s it for today folks, until next time, Happy Healing!